Allama Iqbal Open University Islamabad (Department of Business Administration)

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Final: 19-3-2021

ALLAMA IQBAL OPEN UNIVERSITY ISLAMABAD


(Department of Business Administration)

ORGANIZATIONAL BEHAVIOR (9506)


(PGD-HRM)

CHECKLIST

SEMESTER: SPRING, 2021

This packet comprises the following material:

1)Textbook
2)Assignment No. 1 & 2
3)Course Outline
4)Assignment Forms (2 sets)
5)Schedule for Submitting the Assignments

In this packet, if you find anything missing from the above-mentioned material, please
contact at the address given below: -

The Mailing Officer


Mailing Section, Block # 28
Allama Iqbal Open University
Sector H-8, Islamabad.
Tel: (051) 9057611, 9057612

S. A. RAHAT
Course Coordinator
ALLAMA IQBAL OPEN UNIVERSITY ISLAMABAD
(Department of Business Administration)
WARNING
1. PLAGIARISM OR HIRING OF GHOST WRITER(S) FOR SOLVING
THE ASSIGNMENT(S) WILL DEBAR THE STUDENT FROM AWARD
OF DEGREE/CERTIFICATE, IF FOUND AT ANY STAGE.
2. SUBMITTING ASSIGNMENT(S) BORROWED OR STOLEN FROM
OTHER(S) AS ONE’S OWN WILL BE PENALIZED AS DEFINED IN
“AIOU PLAGIARISM POLICY”.
Course: Organizational Behavior (9506) Semester: Spring, 2021
Level: PGD (Human Resource Management) Total Marks: 100
Pass Marks: 50

ASSIGNMENT No. 1
(Units: 1–5)

Note: Attempt all questions.


Q. 1 What is organizational behavior (OB)? What is the importance of interpersonal skills?
(20)

Q. 2 What are the main components of attitudes? Are these components related or
unrelated? (20)

Q. 3 What impact does emotional labor have on employees? What is affective events
theory? What are its applications? (20)

Q. 4 Do values differ across generations and cultures? How so? Explain. (20)

Q. 5 What is perception, and what factors influence our perception? (20)

ASSIGNMENT No. 2
(Units: 1–9)
Total Marks: 100
Pass Marks: 50

This assignment is a research-oriented activity. You are required to obtain information


from a business/commercial organization and prepare a report of about 1000 words on
the issue allotted to you to be submitted to your teacher for evaluation.

2
You are required to select one of the following topics according to the last digit of your
roll number. For example, if your roll number is P-3427180 then you will select issue # 0
(the last digit): -

Topics:
0. Group dynamics
1. Organizational change
2. Stress
3. Diversity and age
4. Programmed decisions
5. Organizational culture
6. Integrative bargaining
7. Leadership
8. Employee involvement
9. Emotional intelligence

The report should follow the following format:


1. Title page
2. Acknowledgements
3. An abstract (one page summary of the paper)
4. Table of contents
5. Introduction to the issue (brief history & significance of issue assigned)
6. Practical study of the organization (with respect to the issue)
7. Data collection methods
8. SWOT analysis (strengths, weaknesses, opportunities & threats) relevant to the
issue assigned
9. Conclusion (one page brief covering important aspects of your report)
10. Recommendations (specific recommendations relevant to issue assigned)
11. References (as per APA format)
12. Annexes (if any)

GUIDELINES FOR ASSIGNMENT # 2:


 1.5 line spacing
 Use headers and subheads throughout all sections
 Organization of ideas
 Writing skills (spelling, grammar, punctuation)
 Professionalism (readability and general appearance)
 Do more than repeat the text
 Express a point of view and defend it.

3
WORKSHOP:
The workshop presentations provide you an opportunity to express your communication
skills, knowledge & understanding of concepts learned during practical study assigned in
assignment # 2.

You should use transparencies and any other material for effective presentation. The
transparencies are not the presentation, but only a tool; the presentation is the
combination of the transparencies and your speech. Workshop presentation
transparencies should only be in typed format.

The transparencies should follow the following format:


1) Title page
2) An abstract (one page summary of the paper)
3) Introduction to the issue (brief history & significance of issue assigned)
4) Practical study of the organization (with respect to the issue)
5) Data collection methods
6) SWOT analysis (strengths, weaknesses, opportunities & threats) relevant to the
issue assigned
7) Conclusion (one page brief covering important aspects of your report)
8) Recommendations (specific recommendations relevant to issue assigned)

GUIDELINES FOR WORKSHOP PRESENTATION:


 Make eye contact and react to the audience. Don't read from the transparencies or
from report, and don't look too much at the transparencies (occasional glances are
acceptable to help in recalling the topic to cover).
 A 15-minute presentation can be practiced several times in advance, so do that until
you are confident enough. Some people also use a mirror when rehearsing as a
substitute for an audience.

ORGANIZATION BEHAVIOUR (9506)


COURSE OUTLINE

Unit 1 Overview of Organizational Behavior


1.1 Organizational Behavior: Theoretical Framework
1.1.1 Defining Organizational Behavior
1.1.2 Historical Background for Modern Organizational Behavior
1.1.3 Challenges Faced by Management
1.1.4 Organizational Behavior Model
1.2 Emerging Organizations
1.2.1 Role of Information Technology
1.2.2 Total Quality Management
1.2.3 Learning Organizations

4
Unit 2 Micro Perspective of OB–I
2.1 Perception Process and Impression management
2.1.1 Meaning and Significance of Perception
2.1.2 Individual Perceptual Process
2.1.2 Perceptual Selectivity
2.1.3 Perceptual Organization
2.1.4 Social Perception
2.2 Personality and Attitudes
2.2.1 Meaning of Personality
2.2.2 Development of Personality and Socialization
2.2.3 Nature and Dimensions of Attitudes
2.2.4 Job Satisfaction and Organizational Commitment

Unit 3 Micro Perspective of OB–II


3.1 Motivation: Needs, Content and Processes
3.1.1 Meaning of Motivation
3.1.2 Types of Motives
3.1.3 Theories of Motivation
3.1.3.1 Content Theories of Work Motivation
3.1.3.2 Process Theories of Work Motivation
3.1.3.3 Contemporary Theories of Work Motivation

3.2 Motivating Performance through Job Design and Goal Setting


3.3 Learning: processes, Reward System and Behavioral Management
3.3.1 Theoretical Processes of Learning
3.3.2 Principles of Learning: Reinforcement and Punishment
3.3.3 Organizational Rewards Systems
3.3.4 Behavioral Management

Unit 4 The Dynamics of OB–I


4.1 Group Dynamics and Teams
4.1.1 Nature of Groups
4.1.2 Dynamics of Informal Groups
4.1.3 Dynamics of Formal Work Groups
4.1.4 Teams in Modern Workplace
4.2 Interactive Conflict and Negotiation Skills
4.2.1 Types of Conflict
4.2.1.1 Intra-Individual Conflict
4.2.1.2 Interpersonal Conflict
4.2.1.3 Intergroup Behavior and Conflict
4.2.1.4 Organizational Conflict
4.2.2 Negotiation Skills

5
Unit 5 The Dynamics of OB–II
5.1 Occupational Stress
5.1.1 Meaning of Stress
5.1.2 Dynamics of Stress
5.1.3 Effects of Occupational Stress
5.1.4 Stress Management
5.2 Power and Politics
5.2.1 Meaning and Types of Power
5.2.2 Distinctions Between Power, Authority and Influence
5.2.3 Meaning and Nature of Organizational Politics
5.2.4 Political Implications of Power

Unit 6 Leadership
6.1 Defining Leadership
6.2 Background and Classic Studies on Leadership
6.3 Established Theories of Leadership
6.4 Emerging Theoretical Frameworks for Leadership
6.5 Leadership Styles
6.6 Roles and Activities of Leadership
6.7 Leadership Skills

Unit 7 A Macro Perspective of OB–I


7.1 Communication Technology and Interpersonal Processes
7.1.1 Historical background of Communication
7.1.2 Communication Technology
7.1.3 Nonverbal Communication
7.1.4 Interpersonal Communication
7.1.5 Downward Communication
7.1.6 Upward Communication
7.2 Interactive Communication in Organizations
7.2.1 Decision Making
7.2.2 Nature of Decision Making
7.2.3 Behavioral Decision Making
7.2.4 Behavioral Oriented Decision-Making Techniques
7.2.5 Creativity and Group Decision Making

Unit 8 A Macro Perspective of OB–II


8.1 Organizational Theory and Design
8.1.1 Classical Organization Theory and Design
8.1.2 Modification of Bureaucratic Structuring

6
8.1.3 Modern Organization Theory
8.1.4 Modern Organization Design
8.2 Organizational Culture
8.2.1 Nature of Organizational Culture
8.2.2 Creating and Maintaining a Culture

Unit 9: Horizons for Organizational Behavior


9.1 International Organizational Behavior
9.1.1 Impact of Culture on International Organizational Behavior
9.1.2 Communication in an International Environment
9.1.3 Motivation across Cultures
9.1.4 Managerial Leadership across Culture
9.2 Organizational Change and Development
9.2.1 Changes Facing Organizations
9.2.2 Organizational Development Approaches and Techniques
9.2.3 Future of Organizational Behavior

Recommended Books:
Robbins, S. P. (2009).Organizational Behaviour (10th ed.). Hoboken New Jersey: John
Wiley & Sons Inc.

Luthen, F. (2006). Organizational Behaviour. Mc Graw-Hill

Griffin, R. W., & Moorhead, G. (2011).Organizational Behaviour (10th ed.). Canada:


Nelson Education Ltd.

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