How To Efficiently Sell Odoo To SME (PDFDrive)

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2016

EXPERIENCE

How to efficiently sell Odoo to


SME ?

Lucas Deliege • Business Advisor, Direct Sales BE


1 Why ?
- Why should I sell Odoo ?
- Why should I be efficient ?

2 What ?

3 How ?
- Step 1 : Qualification
- Step 2 : Demonstration
- Step 3 : Closing
1 Why ?
1. Why should I sell Odoo ?

“ Our mission is to transform the way companies run


their business. We make IT simple & fully integrated.
We help organizations grow”

A SME want a system which :


- is simple to use
- is fully integrated
- can evolve
- is affordable
- ...
2. Why should I be efficient ?
● SME are looking for affordable solution
● SME don’t have time to select the system (<> Large company :
choosing the right ERP > 1 year)
● SME have less time & resources to implement ERP

⇒ So you have to apply the right strategy

Apps Selling ERP Selling

Feature Selling Solution Selling

5 projects per month 5 projects per year

YOU NEED MANY ! YOU NEED BIG !


2 What ?
Sell a quickstart approach !
● Sell an out of the box implementation
● Phase the project : start small (1-2 app) & expand later
● Sell an all in one solution (hosting, maintenance & support)
● Don’t sell fixed price project but time and material project
● Try to avoid custo/dev at the beginning & focus more on training

Advantages :

- Decrease your Cost of Customer Acquisition (CAC)


- Increase your Recurring Revenues (RR)
- Decrease the Entry Cost for your customer
- Reduce and control risks
- Grow with our customer

>Interested ? Presentation Sébastien Bruyr, Odoo


for SMEs: implementation cost & duration of 3
projects - 07/10 - 12h00 @ Bruyères
3 How ?
Step 1 : Qualification
Goal : Identify the business scope & validate BANT
1. Budget ⇒ Is the prospect capable of buying ?
○ Confirm with him the ROI
○ At the end of the qualification ⇒ Give an estimation & check the reaction

2. Authority ⇒ Does your contact have adequate authority to sign off on a purchase?
○ Who else will be involved in the purchasing decision? ⇒ If other, ask them to be there
during the demonstration

3. Need ⇒ Does the prospect have a business pain you can solve?
○ Identify & understand the business scope
○ Translate into standard
○ Avoid to reply to RFQ ⇒ Takes time
○ If needs not clear enough ⇒ Sell day of consultancy or GAP
○ Challenge your customer : “Nice to have” VS “Must have”

4. Timeline ⇒ When is the prospect planning to buy?


○ When does he want to be in production ? (Time to implement & train 1-6 months)
○ Don’t loss your time if the project is in > 6 months

BANT is : Go to STEP 2 ⇒ Demonstration


Disqualify
Step 2 : Demonstration
Goal : Create the WOW effect

Tips :
● Salespeople should do the demo themselve (No need a Consultant)
● Prepare your demo
● Do not show more than needed
● Keep focus on the essential
● Tell a story
● Make it personal ( Not to much, don’t spend ½ day)
↪ If customer want a POC ⇒ Sell a day of consultancy

⇒ Send a quotation right after the demonstration

>Interested ? Presentation Xavier Symons, The


art of performing an Odoo Demo - 06/1O - 16H30 @
Bruyères
Step 3 : Closing
Closing is not a step ⇒ Closing starts with the 1st phone Call

Help your customer collecting all the information he needs to take a


decision
● Budget
○ How much does it cost to keep going with no changes
○ Get back to his pains and costs resulting from it
● Time
○ Remind him Dead lines
○ Challenge him with temporary conditions, promotion
● Other solutions
○ Present the added value of Odoo
○ Present the added value of our approach
2016

EXPERIENCE

Thank you.

#odooexperience

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