VW Sharan

Sharan
Tips and Maintenance
3.2
CONTENTS
FUEL
Petrol . . . . . . . . . . . . . . . . . . . . . . . . . . 2 Bonnet . . . . . . . . . . . . . . . . . . . . . . . . 29
Diesel . . . . . . . . . . . . . . . . . . . . . . . . . 3 Engine compartment . . . . . . . . . . . 30
Engine oil . . . . . . . . . . . . . . . . . . . . . 30
INTELLIGENT TECHNOLOGY
Coolant . . . . . . . . . . . . . . . . . . . . . . . 33
Brakes . . . . . . . . . . . . . . . . . . . . . . . . . 5
Windscreen washer system . . . . . 35
Power assisted steering . . . . . . . . . . 7
Windscreen wiper blades . . . . . . . 36
Electronic Differential Lock (EDL) . . 8
Brake fluid . . . . . . . . . . . . . . . . . . . . . 37
Electronic Stabilisation Programme 9
Battery and additional battery . . . . 38
Four-wheel drive (4MOTION) . . . . 10
Wheels . . . . . . . . . . . . . . . . . . . . . . . 43
YOUR VEHICLE AND
THE ENVIRONMENT SERVICING AND REPLACING
The first 1500 km – Accessories, modifications
and renewal of parts . . . . . . . . . . . . 49
and afterwards . . . . . . . . . . . . . . . . . 11
Exhaust emission Installing radio . . . . . . . . . . . . . . . . . 51
control system . . . . . . . . . . . . . . . . . 12 Mobile telephones and
two-way radios . . . . . . . . . . . . . . . . 52
Driving economically and with
respect for the environment . . . . . 13
IF AND WHEN
Driving abroad . . . . . . . . . . . . . . . . . 16
First aid kit, Warning triangle . . . . . 53
Trailer towing . . . . . . . . . . . . . . . . . . 17
Vehicle tools, Tow hook,
CLEANING AND CARING FOR Spare wheel . . . . . . . . . . . . . . . . . . . 54
YOUR VEHICLE Breakdown set . . . . . . . . . . . . . . . . . 58
Care of vehicle . . . . . . . . . . . . . . . . . 19 Changing wheels . . . . . . . . . . . . . . . 60
Care of vehicle exterior . . . . . . . . . 19 Sliding/tilting roof . . . . . . . . . . . . . . . 65
Care of the vehicle interior . . . . . . . 24 Fuses . . . . . . . . . . . . . . . . . . . . . . . . . 66
Cleaning the engine compartment 26 Replacing bulbs . . . . . . . . . . . . . . . . 69
Emergency starting . . . . . . . . . . . . . 73
CHECKING AND REFILLING Tow starting/towing . . . . . . . . . . . . 75
Safety notes for working in the
Lifting vehicle . . . . . . . . . . . . . . . . . . 78
engine compartment . . . . . . . . . . . 27
TIPS AND MAINTENANCE
Petrol
The fuel used by your vehicle can be found Petrol additives
listed in Booklet 3.3 ”Technical Data” and
The quality of the fuel has a decisive influ-
on the inside of the tank flap.
ence upon the running behaviour, perform-
ance and service life of the engine. The addi-
General notes tives which are mixed into the petrol are of
l Unleaded petrol must comply with DIN particular significance. It is therefore advis-
EN1) 228. able only to use good quality petrol
l If in an emergency the octane rating of containing additives.
the available petrol is lower than that re- If such fuel is not available, or if engine
quired by the engine, only drive with me- troubles such as starting difficulties, stalling
dium engine speeds and low engine load- during idling, vibration and loss of power
ing. High engine loading with full occur, the appropriate additives should be
throttle or high revs can cause en- mixed with the petrol when filling the tank.
gine damage. Fill tank with petrol of the At temperatures between about 0 and 15
correct rating as soon as possible. degrees C, these additives prevent possible
l Fuel with a higher octane rating than that
icing up of the carburettor, have an anti-cor-
required by the engine can be used without rosion effect, clean the fuel system and pre-
limitation. There are however no advan- vent deposits building up in the engine.
tages regarding output and consumption. Not at all petrol additives available in acces-
On vehicles with catalytic con- sory outlets have shown themselves to be
` verter only unleaded petrol may effective. Therefore tested additives sold
under the name ”Volkswagen/Audi Genu-
be used.
ine petrol additives for petrol engines” are
` Even one tankful of leaded pet- available from Volkswagen dealers in Ger-
rol will detract from the effi- many and in many export countries.
ciency of the catalytic converter. The Volkswagen dealers are also informed
Please also refer to the notes in concerning the use of additives, and they
Booklet 3.1.1, ”Filling up”. know what to do in cases where deposits
have already built up.
Other petrol additives should not be mixed
1) Euro-Norm
with the petrol.
2 FILLING-UP
2
Diesel
Diesel fuel Driving in winter
Diesel fuel must correspond to DIN EN1) When using summer Diesel trouble may be
590. experienced at temperatures below 0oC be-
2)
CN not lower than 51. cause the fuel thickens due to wax separ-
ation.
For this reason, ”winter Diesel”, which is
RME fuel (diester) more resistant to cold, is sold during the
winter in Germany.
corresponding to DIN 51 606.
In countries with different climatic condi-
Vehicles with diesel engines can also run on tions the Diesel fuels offered have a differ-
RME fuel (Rapeseed Methyl Ester). ent temperature characteristic. Check with
Please use only RME fuel when fill- Volkswagen dealers or filling stations in the
ing up with diester! country concerned regarding the character-
Please ask your Volkswagen dealer or an istics of Diesel fuels.
automobile club where diester is available. The vehicle is fitted with a filter preheater.
This will ensure that the fuel system re-
Please also refer to the notes in mains operational down to approximately
Booklet 3.1, ”Filling up”. –24oC provided that the winter Diesel used
is cold resistant down to –15oC.
If, at temperatures below –24oC, the fuel is
Notes waxed to such an extent that the engine will
l Performance figures may be slightly not start it is sufficient to place the vehicle
lower. in a warm room for a while.
l Fuel consumption may be slightly higher. Fuel additives (anti-waxing agents),
petrol and similar agents may not be
l The fuel filter could block up if
mixed into the diesel fuel.
fuel is used that deviates from the
norm.
l RME can be used in winter to tempera-
tures down to approx. –10°C.
l We recommend that diesel fuel be
tanked at ambient temperatures of under
–10o C.
1) Euro-Norm
2) Cetane Number - Measurement of diesel fuel

ignitability.
FILLING-UP 3
3
Supplementary heating unit*

(TDI engines only)
The supplementary heating unit increases
the output of the heating system when the
engine is running and the ambient tempera-
ture is low. The unit switches itself on and
off automatically.
The exhaust gases which are produced as
a result are guided out through an exhaust
pipe which is fitted under the vehicle.
Smoke could develop if the percen-
tage share of RME in the mix is
higher than 50 %, during short
journeys or at low ambient tempera-
tures.
l Every time the engine is switched off the
blower will continue to run for a while to
cool the heater down quicker. When filling
tank it is not necessary to wait to end of
run–on.
4 FILLING-UP
4
Brakes
General notes What can have a negative
l Brake lining wear depends to a large ex- effect on the brakes?
tent on the operating conditions and style of Wetness or grit
driving. On vehicles which are used mainly
in town traffic and stop/start conditions or Warning
are driven hard it may be particularly l Under certain conditions e.g.
necessary to have the thickness of the after driving through water,
brake linings checked in between the inter- heavy rain falls or after the ve-
vals given in the Service Schedule. hicle has been washed, the
l Change down in good time when driving brakes could set in later than nor-
downhill, in order to make use of the engine mal due to damp, or in winter–
braking effect. This relieves strain on the frozen, brake discs and linings –
brake system. If additional braking power is the brakes must first be dried
required, do not apply the brakes continu- through careful braking.
ously, apply and release them alternately. l Full braking power might also
set in later than normal even
Warning when driving on gritted roads if
l New brake linings must be run you have not braked for some
in and thus do not have the opti- time – the layer of salt on the
mum friction properties during brake discs and brake linings
the first 200 km. The slightly re- must first be worn down whilst
duced braking effect can be com- braking.
pensated for by more pressure on
the brake pedal. This also applies
when new linings have been Please also read the warning
fitted. notes on the next page.
INTELLIGENT TECHNOLOGY 5
5
Overheating of the brakes Brake servo

Warning Warning
l Never let the brakes ”rub”, by The servo is operated by vacuum
pressing the pedal too lightly which is only generated when en-
when you do not really need to gine is running. For this reason
brake. This causes the brakes to the vehicle should not be allowed
overheat, leads to longer braking to roll with the engine switched
distances and to a higher level of off.
wear.
l Before starting on a long When the brake servo is not
stretch of road in a very hilly working because, for example,
area, please reduce your speed, the vehicle is being towed or be-
change to a lower gear (manual cause a defect has occurred on
gearbox) or choose a lower posi- the brake servo itself, the brake
tion (automatic gearbox). In this pedal must be pressed consider-
way you will use the braking ably harder to compensate for
power of the engine and relieve the absence of servo assistance.
pressure on the brakes.
l If a front spoiler, full size
Anti-locking brake system*
wheel trims etc., is retrofitted, it The ABS plays a major part in increasing the
is necessary to ensure that the active safety of the vehicle. The big advan-
flow of air to the front brakes is tage when compared with a conventional
not restricted – otherwise the brake system is that even when braking
brakes can overheat. hard on a slippery road surface the best
possible steerability is retained for the road
condition because the wheels do not lock.
However, one must not expect the ABS
system to shorten the braking distance
under all conditions. When driving on gravel
or on fresh snow covering a slippery sur-
face, i.e. when one should be driving very
slowly and carefully, the stopping distance
may even be slightly longer.
Modifications to the vehicle (e.g. to
the engine, brakes system, running
gear or a different wheel/tyre com-
bination) can affect the functioning
of the ABS, EDL, ESP and TCS.
Please refer therefore to the notes
on page 49.
6 INTELLIGENT TECHNOLOGY
6
Power assisted steering*

How the ABS system works You should never leave the steering wheel
An automatic check is made when a speed at full lock for longer than 15 seconds when
of approx. 7 km/h is reached. When this the engine is running. The hydraulic oil will
happens a pumping noise can be heard. be heated to a high temperature by the PAS
pump as a result of the extended period of
When the turning speed of a wheel reaches steering lock.
a level which is too low for the vehicle speed
and it tends to lock, the brake pressure to The power assisted steering system
this wheel is reduced. On the front axle the could be damaged as a result.
brake pressure is regulated for each wheel Furthermore, the system will make noises
individually, whereas on the rear axle, the every time a full lock is engaged whilst the
pressure is regulated for both wheels at the vehicle is stationary as the PAS pump is
same time. As a result the braking effect is placed under high pressure as a result. The
the same for both rear wheels and the driv- idling speed of the engine will also dip
ing stability is retained as far as possible. briefly as a result.
This regulating process makes itself
known by movement of the brake
pedal and is accompanied by noises.
This is done deliberately as a warning to the
driver that a wheel or the wheels are in the
locking range. So that the ABS can regulate
effectively in this range the brake pedal
must remain depressed – on no account
should it be pumped!
Warning
However the ABS system cannot
overcome the physical limits.
This must be borne in mind par-
ticularly on slippery or wet
roads. When the ABS comes into
the control range the speed must
immediately be adapted to the
road and traffic conditions. The
increased amount of safety avail-
able must not tempt one into tak-
ing risks.
7
Electronic Differential Lock (EDL)*

Vehicles with anti-lock brakes (ABS)* can To ensure that the brake disc of the braked
also be equipped with an electronic differ- wheel does not overheat, the EDL will auto-
ential lock. matically switch itself off if excessive de-
The EDL makes it much easier, or even mands are placed on it. The vehicle remains
possible, to pull away, accelerate and climb operational and has the same characteris-
steep gradients under unfavourable condi- tics as a vehicle without EDL. For this rea-
tions. son, the switching off of the EDL is not indi-
cated.
The EDL works fully automatically – the
driver does not need to do anything at all. As soon as the brakes have cooled off, the
EDL will switch itself back on again.
It uses the ABS sensors to monitor the
speed of the drive wheels. If the ABS warning lamp lights up there may
Up to a speed of about 80 km/h (50 mph), a be a fault present in the EDL. Take the ve-
difference in speed of the drive wheels of hicle to a qualified dealership as soon as
approximately 100 rpm caused by a slippery possible!
road surface on one side is balanced out Warning
by slowing down the wheel which is slip- The style of driving must always
ping and thereby applying more driving be adapted to suit road surface
force to the other drive wheel through the and traffic conditions. The in-
differential. creased safety offered by the
This control procedure can be no- EDL should not encourage one to
ticed through the sound it makes. take unnecessary risks.
Warning Modifications to the vehicle (e.g. to

When accelerating on a slippery the engine, brakes system, running
road surface, e.g. on ice or snow, gear or a different wheel/tyre com-
use the accelerator pedal care- bination) can affect the functioning
fully. The wheels can spin, even of the ABS, EDL, ESP and TCS.
with EDL, and thus impair driving Please refer therefore to the notes
stability. on page 49.
8
Electronic Stabilisation Programme*

The electronic stabilisation programme* How the TCS system works
(ESP) contains ABS, EDL and TCS. The TCS prevents the driving wheels on ve-
How the ESP system works hicles with front wheel drive from losing
The ESP reduces the risk of spinning by traction during acceleration by reducing the
braking individual wheels. engine output. The system works at all
speeds together with ABS. If there is a fault
In assessing the angle of the front wheels in the ABS, the TCS will not function.
and the speed of the vehicle, the driver’s in-
tended direction of travel is determined and The TCS makes it much easier, or even
then compared with the actual movement possible, to pull away, accelerate and climb
of the vehicle. If any deviations are calcu- steep gradients under unfavourable condi-
lated, e.g. the vehicle is starting to skid, the tions.
ESP will automatically brake the appropriate Warning
wheel. The style of driving must always
The vehicle will be stabilised again through be adapted to suit road surface
the braking forces acting on the wheel. If and traffic conditions. The in-
the vehicle is oversteering (rear end tends creased safety offered by the
to break away) the brake will primarily be ap- traction control system (TCS)
plied to the front outside wheel, and if the should not encourage one to take
vehicle is understeering (tends to push out unnecessary risks.
of the curve) to the rear inside wheel.
General notes
Warning
In order to guarantee a fault-free
The limits defined by the laws of function of the ESP or TCS, all four
physics cannot be negated by the wheels must have the same tyres.
ESP. This is particularly appli- Different roll circumferences on the
cable to icy and wet roads as well tyres could lead to an unwanted re-
as when driving with a trailer. duction in engine performance.
The driver’s style of driving must
Modifications to the vehicle (e.g. to
always be adapted to suit the cur-
the engine, brakes system, running
rent road quality and traffic situ-
gear or a different wheel/tyre com-
ation. The increased safety as-
bination) can affect the functioning
pect offered by the ESP should
of the ABS, EDL, ESP and TCS.
not encourage the driver to take
Please refer therefore to the notes
unnecessary risks!
on page 49.
9
Four-wheel drive* (4MOTION)

The drive concept It should be noted that the front
The four-wheel drive requires no user oper- wheels can aquaplane when driv-
ation. ing at high speeds on wet road.
The drive is distributed automatically and is When this happens – contrary to
adapted to best suit your driving style and vehicles with front wheel drive
the road conditions. only – the start of the aquaplan-
ing is not indicated by a sudden
Warning revving up of the engine. For this
The style of driving must always reason, do not drive too fast, al-
be adapted to suit road surface ways adapt the speed to the ex-
and traffic conditions. The in- isting road conditions.
creased safety offered by this
type of vehicle must not encour- What else should be noted?
age one to take unnecessary
risks. Using winter tyres
In particular, one must always re- With the four-wheel drive the vehicle has
member that the braking ability good traction in winter road conditions even
is limited by the adhesion of the with the standard tyres. However, the use
tyres on the road surface and no of winter/all-weather tyres on all four
different from a two-wheel drive wheels is recommended to further im-
vehicle. prove handling and braking.
For this reason, one should never
be tempted by the good acceler- Using snow chains
ation capabilities, even on slip-
pery road surfaces, to drive too Snow chains must also be used on vehicles
fast. with four wheel drive when snow chains are
obligatory. Further details about using snow
chains are given on page 48.
Snow chains may only be fitted on
the front wheels – this also applies
to vehicles with four wheel drive (4
MOTION).
Renewing wheels/tyres
Vehicles with four wheel drive must
have wheels which all have the same
rolling circumference.
For further notes see page 45.
10
The first 1500 km – and afterwards

Running-in From 1000 – 1500 km
During the first few operating hours the en- The speed can be gradually increased to the
gine internal friction is higher than later on road or engine maximum.
when all the moving parts have bedded
down. How well this running-in process is
done depends to a considerable extent on During and after the running-in
the way the vehicle is driven during the first period the following applies:
1500 km. l Do not overrev the engine when cold –
Up to 1000 kilometres either in neutral or in the gears.
the following general rules apply:
l Do not use full throttle
`
Do not drive with the engine
speed unnecessarily high –
changing up early helps to save fuel,
l Do not drive faster than 3/4 of top reduces noise and protects the envi-
speed ronment – see also page 13.
l Avoid high engine speeds l Do not let engine labour – change down
l Trailer towing should if possible be when engine no longer runs smoothly.
avoided.
Warning
l New tyres must be ”run in” as
they have not yet reached their
optimum grip level. This should
be taken into account in your
driving style during the first 500
km.
l New brake linings must also be
run in and do not have the opti-
mum friction properties during
the first 200 km. The slightly re-
duced braking effect can be com-
pensated for by more pressure on
the brake pedal. This also applies
when new linings have been
fitted.
YOUR VEHICLE AND THE ENVIRONMENT 11

11
Exhaust emission control

system*
Trouble-free functioning of the ex- Warning
haust emission control system is de-
l Due to high temperatures
cisive for the environment-friendly oper-
ation of the vehicle. which can occur in the catalytic
converter in very unfavourable
The following points should therefore be conditions, the vehicle should
noted: not be parked so that the cata-
l Vehicles fitted with a catalytic converter lytic converter can come into
may only be driven on unleaded petrol – see contact with inflammable ma-
page 2. terials.
l Never drive until the fuel tank is com- l Never use additional under
pletely empty on vehicles with a catalyst. floor protection or anti–cor-
The irregular fuel supply can cause misfir- rosion agents for the exhaust si-
ing. This allows unburnt fuel into the ex- lencer, exhaust pipe, catalysts or
haust system. This can cause overheating heat shields. This substances
and damage to the catalyst. could ignite whilst the vehicle is
in motion.
l If whilst driving, the engine misfires,
loses power and runs unevenly, this could Note
be due to a fault in the ignition system. In a
this case, unburnt fuel can enter the ex- Even in the case of a perfectly working ex-
haust system and then escape to atmos- haust emission control system there can,
phere. Furthermore, the catalytic converter under certain engine operating conditions,
could become damaged due to overheat- be a sulphurous exhaust smell.
ing. The vehicle speed must be reduced im- This depends upon the sulphur content in
mediately. The defect should be dealt with the fuel being used.
at the nearest qualified dealership. Quite often this can be remedied by select-
l Do not overfill engine oil – see page 32. ing another brand of fuel or, filling up with
unleaded premium petrol.
l Do not tow start vehicle for more than
50 m – see page 77.
12 YOUR VEHICLE AND THE ENVIRONMENT

12
Driving economically and with

respect for the environment
Fuel consumption, environmental compati-
bility and wear on the engine, brakes and
tyres depend largely on three different fac-
tors:
l personal driving style,
l the individual conditions of use,
B1R–008M
l technical conditions.
Fuel consumption can be reduced easily by
10–15 percent with a proper and economic
driving style. The 10 tips given in this
chapter have been drawn up in order to
make your driving not only easier on the
environment, but also on your wallet! Tip 3
Tip 1
` Shifting gear to save energy!
` Look ahead when driving!

Another effective method of saving fuel is
A vehicle uses the most fuel when acceler- to shift up through the gears: fuel will be
ating. Look ahead when you are driving – in used unnecessarily if the gears are driven to
that way you will have to brake less and thus a high rev.
accelerate less. You should also, if possible, The illustration shows the relationship be-
allow the vehicle to roll to a stop, if it can be tween consumption (ltr/100 km) to speed
seen that the next traffic lights are red, for (km/h) in the gear as selected.
example. The following guidelines can help: You
should only drive the length of one vehicle
Tip 2
in first gear. You should always shift up to
` Correct tyre pressures! the next highest gear at approximately 2000
revs.
Always ensure that your tyres have the cor- The accelerator on vehicles equipped with
rect pressure. The fuel consumption will in- automatic gearboxes should be operated
crease by up to 5 percent , even at an incor- slowly and not be depressed down to the
rect pressure of 5 Bar too little. If the tyre kick-down position. In this way, an economi-
pressures are not high enough they will also cal programme is selected which will shift
cause increased road resistance and thus to gears to lower consumption, by shifting up
increased wear on the tyres and a poor driv- early and shifting down late.
ing response.
The tyre pressures should only be checked
when the tyres are cold!
Another tip: Do not use winter tyres all year
round as they are louder and will cause fuel
consumption to rise by up to 10 percent –
They should only be used when really
needed!

13
Tip 6
` Regular servicing!
An important basis for economic driving can

be laid down even before you start driving
B45–355P by taking your vehicle into a Volkswagen
dealer for regular servicing! The level of
servicing of the vehicle engine will not only
have an effect on road safety and the pro-
longed value of the vehicle, but also on the
level of vehicle consumption.
A badly tuned engine can consume up to
ten percent more fuel than necessary!
Tip 4
Check the oil level every time you fill up!
` Slower is more economical!
The consumption of oil is very dependent
on the load and rev of the engine. Oil con-
You should never travel at top speed in your sumption can be up to 1 ltr/1,000 km, de-
vehicle if at all possible. Fuel consumption, pending on your style of driving.
emissions and driving noise all increase at
an incredible rate at high speeds. Extra tip: The use of high lubricity oils can
help to reduce the level of consumption.
The illustration above shows the ratio of
consumption (ltr/100 km) to speed (km/h). Tip 7
The fuel consumption of your vehicle will be
reduced by approximately 50% if you drive
` No unnecessary loads!
at roughly 75% of its possible top speed. There are further possibilities to reduce fuel
Tip 5 consumption alongside driving style and
regular servicing of the vehicle:
` Idling speed down to a
minimum!
Do not carry unnecessary loads.
As every kilogram of weight will increase
the fuel consumption, it is worthwhile
It is worthwhile switching the engine off checking the luggage compartment oc-
when in a traffic jam, at level crossings and casionally to ensure that unnecessary loads
at traffic lights with a long red phase: The are not being transported.
amount of fuel saved after only 30–40 sec-
onds is greater than the amount of fuel A roof load carrier is often left in place out of
needed to switch the engine back on again. convenience, even when it is no longer
needed. At a speed of 100 –120 km/h, your
vehicle will consume approximately 12 per-
cent more fuel as a result of the increase in
wind resistance caused by the roof load
carrier – even when it is empty!

14
Tip 9
` Save electricity!
Electricity is created and made available by
the alternator in your vehicle. The fuel con-
sumption will rise in parallel to the load
B45–356P placed on the the alternator by electrical
consumers.
Rear window heating, additional headlights,
hot air blowers and air conditioning sys-
tems* all require a large amount of energy.
The rear window heater will, for example,
increase fuel consumption by approxi-
mately one litre over ten hours.
Tip 8
Electrical consumers should, therefore, al-
` Fewer short trips! ways be switched off when they are no
longer needed!
The engine and catalytic converter must
reach their proper working temperature in
order to be able to reduce consumption and Tip 10
emissions effectively.
The cold engine of a mid–class vehicle will,
` Keep a record!
A record of the trips you have made is also
directly after starting the ignition, consume an effective method of reducing consump-
between 30 and 40 litres of fuel per 100 km. tion. It is possibly to quickly notice any
The consumption will sink to 20 litres per changes (either positive or negative) and –
kilometre after a further kilometre. The en- if necessary – take appropriate action to
gine will not have reached its full operating stop them. If the fuel consumption is very
temperature until approximately four kilo- high, you should take time to consider how,
metres after starting and the level of con- where and under what sort of conditions
sumption will be normal. Short trips should, you were driving to use the last tank of fuel.
therefore, be avoided if at all possible.
The ambient temperature is also decisive in
this context: The illustration shows the dif-
ferent levels of consumption (ltr/100 km) for
the same journey (km), at +20 0C and
–10 0C. Your vehicle will always consume
more fuel in winter than in summer!

15
Driving abroad
If the vehicle is to be taken abroad, the fol- Adjusting/Attaching adhesive
lowing must also be borne in mind: strips to headlights
l If the vehicle has a petrol engine and When the vehicle is driven in a country
catalytic converter, one must ensure that which drives on the opposite side of the
unleaded petrol will be available during the road to the home country, the asymmetric
journey – see page 2. The automobile clubs dipped headlights will dazzle oncoming
offer information about the unleaded filling traffic.
station network.
Depending on the type of headlight fitted,
l Although there are more than 10,000 the headlight must either be adjusted or
Volkswagen dealers all over the world to areas of the headlight lens must be covered
service Volkswagen vehicles there are with opaque tape to stop this dazzle effect.
countries in which only a limited amount of Further information can be obtained from
service is available or none at all. your Volkswagen dealer.
l In certain countries it is also possible that
your vehicle model is not sold so that certain
spare parts will not be available or that the
Volkswagen personnel are not familiar with
the repair procedure should anything go
wrong.
The Volkswagen Distribution Centres in
Germany or the Importer concerned will be
only too pleased to give advice on the
necessary technical preparation of the ve-
hicle, on the maintenance required and on
the repair possibilities.
The addresses can be found in the ”Assist-
ance in Europe” booklet.

16
Trailer towing
The vehicle is intended mainly for the trans- l Where possible make full use of the
portation of persons and luggage but it can, maximum permissible drawbar weight on
with the appropriate technical equipment, ball of the tow hook, but do not exceed it.
also be used to tow a trailer.
l If the maximum permissible trailer
Technical requirements weight is not used, correspondingly steeper
l If the vehicle is supplied with a factory- gradients can be climbed.
fitted* tow hook, all that is technically and l The given trailer weights are only appli-
legally necessary for trailer towing will have cable for altitudes up to 1000 m above sea
been taken into account. level. As the engine output and thus the
l If the trailer to be towed has a 7-pin plug, climbing ability drops due to the decreasing
1)
an adapter cable can be used which is ob- air density, the combined weight must
tained from a Volkswagen dealer. also be reduced by 10 % for each further
1000 m or part thereof.
l If the vehicle is retrofitted with a tow
hook, this must be done according to the l While observing the permissible trailer
manufacturer’s instructions – please also and drawbar weight, distribute the load in
refer to Booklet 3.3, ”Technical Data”. the trailer so that heavy objects are as near
as possible to the axle. The objects must
l We recommend that the tow hook be also be secured so that they cannot slip
fitted by a Volkswagen dealer. about.
l Check the tyre pressures on the towing
Operations instructions vehicle, and adjust for full load conditions,

and also check the pressures on the trailer.
l On vehicles with a factory-fitted tow
l Additional mirrors are required if the
hook* the removable ball coupling, together
with instructions on fitting, is stored in the traffic behind the trailer is not visible with
luggage compartment. the exterior mirrors fitted as standard. Both
exterior mirrors must be attached to
l The permissible trailer weight must not brackets in such a way that a sufficient field
be exceeded on any account – see Booklet of vision to the rear is guaranteed at all
3.3, ”Technical Data”. times.
1) The combined weight is made up of the

actual weight of the pulling vehicle and the
actual weight of the trailer. If the max. per-
missible towing weight is to be used, the
weight of the pulling vehicle might have to be
reduced if necessary.

17
l The headlight settings, should be Please also refer to the notes on

checked with trailer attached before mov- trailer towing loads in Booklet 3.3,
ing off and adjusted as necessary. ”General notes on the technical
On vehicles with headlight beam control it data”.
is only necessary to turn the knurled disc in l Always brake in good time. If the trailer
dash in the appropriate direction. has an overrun brake, apply the brakes gen-
Driving tips tly at first then firmly. This will avoid the jerk-
ing caused by the trailer wheels locking.
To obtain the best possible handling of ve- Change down before going down a steep
hicle and trailer, the following should be hill so that the engine can act as a brake.
noted:
l When a long climb in a low gear with ex-
l Always keep the ESP switched on, if tremely high engine revs must be nego-
your vehicle is fitted with it, when driving tiated at exceptionally high ambient tem-
with a trailer. The ESP system will make it peratures the coolant temperature gauge
easier for you to stabilise a trailer which is must be observed. When the gauge needle
skidding from side to side. moves to the right end of the scale, the road
l Try to avoid driving with an unladen ve- speed must be reduced immediately. If,
hicle and a loaded trailer. If this cannot be however, the warning lamp flashes, stop
avoided, only drive slowly to allow for the immediately and allow the engine to cool off
unfavourable weight distribution. at idling speed for several minutes.
l As driving stability of vehicle and trailer
decreases when the speed increases do General notes
not drive at the maximum permissible top
l It is advisable to have the vehicle ser-
speed in unfavourable road, weather or
wind conditions – particularly when going viced between the Inspection intervals if it
downhill. is used frequently for towing a trailer.
In any case the speed must be reduced im- l The trailer and drawbar load figures on
mediately the trailer shows the slightest the data plate of the tow hook are for test
sign of snaking. On no account try to stop certification only. The correct figures for the
the snaking by accelerating. vehicle, which may be lower than the above
figures, are given in the vehicle documents
and in Booklet 3.3, ”Technical Data”.

18
Care of vehicle
The following points on caring for your ve- Care of vehicle exterior
hicle apply to all Volkswagen passenger ve-
hicle models. For this reason, some points Washing
in this chapter will not apply to your vehicle.
Regular and expert care helps to Warning
maintain the value of the vehicle. Dampness and ice in the brake
system can have a negative ef-
Furthermore it can be one of the sti-
fect on the braking power.
pulations for the upholding of war-
ranty claims should corrosion dam- The best protection against damaging envi-
age and paint defects occur. ronmental influences is frequent washing
We recommend that you use Volkswagen and waxing.
approved car care materials which can be How often this treatment is required de-
purchased from your Volkswagen. The in- pends, amongst other things on how much
structions for use on the container should the vehicle is used, how it is parked (garage,
be followed. in open under trees etc.), the seasons,
Warning weather conditions and environmental in-
fluences.
l If misused, car care materials
can be injurious to health. The longer bird droppings, insects, tree
resin, road and industrial grime, tar spots,
l Car care materials must al-
soot, road salt and other aggressive ma-
ways be stored in a safe place
terials remain on the vehicle paint the more
where they are out of the reach of
lasting their destructive effect will be. High
children.
temperatures e.g. from strong sunlight in-
tensifies the corrosive effect.
` When buying car care materials
one should select products In certain circumstances weekly washing
which do not damage the environ- can be necessary, in other conditions
ment. Empty containers which monthly washing with appropriate waxing
these materials were in do not be- may be fully adequate.
long with household waste. After the period when salt is put on the
roads the underside of the vehicle musts al-
You should never attempt to remove
ways be washed thoroughly.
dirt, mud or dust when the vehicle
surface is dry. A dry cloth should
also not be used for this purpose as
the paint work or the windows of
your vehicle could be damaged.
The dirt, mud or dust should first be
soaked with a lot of water before
you attempt to remove them.
CLEANING AND CARING FOR YOUR VEHICLE 19

19
Automatic car washes Then clean the car with a soft sponge, glove
The vehicle paint is so durable that the ve- or brush, starting on the roof and going from
hicle can normally be washed without any top to bottom using only slight pressure.
problem in an automatic car wash. The influ- Paint shampoo should only be used for very
ence on the paint depends to a large extent, persistent dirt.
however, on the design of the car wash, the Rinse the sponge or glove out thoroughly at
filtering of the wash water, the type of wash short intervals.
and care material, etc. If the paint has a matt Wheels and sill panels should be cleaned
appearance after going through the wash or last, using a different sponge if possible.
is even scratched this should be brought to
the notice of the car wash operator immedi- After cleaning the vehicle, rinse thoroughly
ately. If necessary a different car wash with water and leather it off.
should be used. Warning
Note l Never wash the vehicle whilst
l Before going through the car wash, apart the engine is running.
from the usual precautions (closing win- l Protect your hands from poss-
dows and sliding roof*) there is nothing ible cuts on sharp metal edges
further to note. when cleaning the underbody,
The exterior mirrors should, however, be the underside of the mudguard
folded in in order to prevent damage. (wheel house) or the wheel
l If there are special fittings on the vehicle covers.
– such as spoilers, roof rack, two–way radio
aerial etc. it is best to speak to the plant op-
erator. Note
l
The vehicle should not be washed in
strong sunshine.
Washing the vehicle by hand
l If the vehicle is rinsed with a hose, do not
` In the interests of environmental
protection the vehicle should
direct the jet of water at the lock cylinders
and the door/boot lid shut lines – they can
only be washed in specially pro-
freeze up in the winter.
vided wash bays. In some districts,
washing cars elsewhere may even
be forbidden.
First soften the dirt with plenty of water and
rinse off as well as possible.
20 CLEANING AND CARING FOR YOUR VEHICLE

20
Washing vehicle with high pressure Paint damage

cleaner
Small marks in the paint such as scratches
l The operating instructions for the high or stone damage should be touched up im-
pressure cleaner must be followed closely mediately with paint (Volkswagen touch-up
– particularly with regard to pressure and stick or spray can) before the metal starts to
working distance. rust.
l Do not use a concentrated jet. However, should rust be found at any time
l The water temperature must not exceed it must be removed thoroughly and then the
60°C. area treated first with an anti-corrosion
primer and then the correct paint applied.
You can of course have this work done by a
l In order to prevent damage to, Volkswagen dealer.
please maintain sufficient distance
The number of the original paint of the ve-
to soft materials, such as rubber
hicle is given on the vehicle data sticker –
hoses, plastic parts or sealing ma-
see Booklet 3.3 ”Vehicle Identification
terials, with the high pressure
Data”.
cleaner. This also applies when
cleaning the painted bumpers.
The material will be placed under Door lock cylinder
more pressure the closer the pres-
sure cleaner is to the surface. To de-ice the door lock cylinder we recom-
mend the Genuine Volkswagen Spray,
Warning which has lubricating and anti-corrosive
Tyres must never be cleaned with qualities.
a concentrated jet! Even at a rela-
tively large working distance and
a very short spraying time, dam- Door, boot, roof and window
age can occur. seals
The rubber seals will remain supple and last
longer if occasionally treated with an ap-
Waxing propriate agent (e.g. silicon spray). In this
way, a better seat for the rubber lips on the
A good coat of wax protects the vehicle
sealing surfaces can be achieved. Further-
paintwork to a large extent against the envi-
more, premature ageing of the seals can be
ronmental influences listed under ”Wash-
avoided and leaks and large door slamming
ing” on the previous page and even against
forces can be stopped. In this way they will
light mechanical damage.
also not freeze shut in Winter!
At the latest when water on the clean paint
does not form small drops and roll off, the
vehicle should be protected by applying a
coat of good hard wax. Even when a wax
solution is used regularly in the washing
water it is advisable to protect the paint with
a coat of hard wax at least twice a year.

21
Windows Plastic parts

Remove snow from the windows and mir- Plastic parts are cleaned by washing nor-
rors, preferably using a brush. mally. If this is not sufficient, please use a
Remove ice from windows and mirrors solvent-free plastic cleaner which has
with a soft plastic scraper, or even better been approved by Volkswagen.
with de-icing spray. Cleaning agents containing sol-
To avoid scratches due to dirt on the glass, vents will damage the material.
the scraper should only be pushed in one
direction and not moved to and fro.
Polishing
Never remove snow and ice from
windows and mirrors with warm or Should only be done if paint has lost its
hot water – there is a risk that the shine and gloss cannot be brought back
glass could crack! with wax. If the polish used does not con-
tain preservative compounds, the paint
Traces of rubber, oil, wax1), grease or sili-
must be waxed afterwards.
cone can be removed with a window clean-
ing solution or a silicone remover. Matt painted and plastic parts should
not be treated with polish or hard wax.
The windows should also be cleaned on the Cavity preservation

inside at regular intervals.
Do not dry the windows with the leather All cavities on the vehicle which could be
used for the paintwork because traces of susceptible to corrosion are given perma-
paint cleaner will cause streaks to appear on nent protection at the factory.
the glass. This coating does not need checking or any
To avoid damaging the heating element subsequent treatment. Should a small
wires in the rear window do not put amount of wax run out of the cavities at high
stickers over the wires on the inside. ambient temperatures it can be removed
with a plastic scraper and some white spirit.
` If the wax which has run out is

1) This wax residue can only be removed with
a special cleaner. Your Volkswagen dealer removed with clean petrol, heed
will be able to provide you with more detailed the environmental protection re-
information. gulations.

22
Steel wheels Undercoating

The wheels and the wheel trims should be The underside of the vehicle is coated with
cleaned thoroughly at regular intervals a special compound to protect it from cor-
when the vehicle is being washed. This will rosion and damage.
prevent brake dust, dirt and road salt from However, as this protective layer becomes
accumulating on the wheel. Persistent damaged when the vehicle is in use, the
ingrained brake dust can be removed with protective coating under the body and on
an industrial grime remover. Paint damage the running gear should be examined at de-
should be repaired before rust can form. fined intervals – preferably before and after
Warning the winter season – and any damage re-
paired.
Please note when cleaning the
wheels that dampness, ice and Volkswagen dealers have stocks of the cor-
grit can have a negative effect on rect compound, have the necessary equip-
the braking power. ment and are familiar with the application
procedure.
We advise you, therefore, to have the
patching up or additional coating done by a
Alloy wheels* Volkswagen dealer.
In order to maintain the smart appearance
Warning
of alloy wheels for a long period, regular
care is necessary. In particular, salt and Never use additional under floor
brake pad dust must be washed off thor- protection or anti–corrosion ag-
oughly at least every two weeks otherwise ents for the exhaust silencer, ex-
the surface of the alloy will be damaged. haust pipe, catalysts or heat
After being washed, the wheels should be shields. These substances could
treated with an acid-free cleaner for alloy ignite whilst the vehicle is in mo-
wheels. tion.
About every three months it is necessary to
give wheels a good rubbing with hard wax. Note for vehicles with a catalytic
Paint polish or other abrasive solutions converter
must not be used. If the protective paint Due to the high temperatures which occur
coat has been damaged, e.g. by stone im- in the afterburning process, additional heat
pact, the damaged spots should be dealt shields are fitted over the catalytic con-
with as soon as possible. verter. Underbody sealant must not be ap-
plied to these shields, the catalytic con-
Warning verter or the exhaust pipes. Removal of the
Please note when cleaning the heat shields is also not permissible.
wheels that dampness, ice and
grit can have a negative effect on
the braking power.

23
Care of the vehicle Natural leather

interior Ensure that the leather is not ex-
posed to bright, direct sunshine for
Plastic parts, instrument panel extended periods as it will other-
and leatherette wise loose its colour.
Plastic parts and leatherette are cleaned It must be noted that on no account
with a damp cloth. If this is not sufficient, may solvents, floor wax, shoe pol-
these parts may only be cleaned with ish, spot removers and similar prod-
special solvent-free plastic cleaners ucts be used for treating the leather.
which have been approved by Volkswagen. Stubborn stains should be removed
Cleaning agents containing sol- by a specialist company in order to
vents will damage the material. prevent damage.
Warning
Care of the leather
Never clean the instrument panel
and surface of the airbag module We recommend that, with normal usage,
with cleaning agents containing the leather is treated at half-yearly intervals
solvents. with a leather care agent. This agent is to be
Cleaning agents containing sol- applied very sparingly. After it has dried in,
vents will make the surface po- wipe with a soft cloth.
rous. Serious injuries could re- Removing dust and dirt
sult from the breakage of plastic
Wipe down the leather areas with a damp
parts should the airbag ever have
cloth. Dirtier areas can be cleaned with a
to be triggered.
mild soap solution (2 dessert spoonfuls of a
neutral soap to 1 litre of water). It is essen-
Alcantara (Velours leather tial to note that the leather must not be
imitation) made too wet and that no water seeps
Do not use leather treatments to through the seams. After cleaning, wipe dry
clean Alcantara covers! with a soft cloth.
Particles of dirt and dust will wear
Removing dust and dirt
down the leather more quickly be-
The Alcantara covers should be wiped cause of their abrasive nature.
down using a slightly damp, soft cloth or
treated with an appropriate shampoo.
Particles of dirt and dust will wear
down the leather more quickly be-
cause of their abrasive nature.
Removing stains
Dampen a soft cloth with lukewarm water
or diluted white spirit and treat he stain by
moving from the outer edge to the centre.
Stubborn stains should be removed
by a specialist company in order to
prevent damage.

24
Upholstery cloth and textile Dirty belts should be cleaned by washing

trim with a mild soap solution, without taking the
belts out of the vehicle.
Upholstery cloth and textile trim on door
panels, luggage compartment covers, Note
headlining etc. are cleaned with special Inertia reel belts should be completely dry
cleaning materials or dry foam and a soft before they are allowed to roll up.
brush.
Warning
l The seat belts must not be re-
Care of chrome moved for cleaning.
Chrome parts should be cleaned with a l Do not have the belts cleaned
damp cloth and then polished with a soft, chemically because the cleaning
dry cloth. If this is not sufficient, use a compounds damage the webbing
chrome cleaning material. material.
Ensure that the belts do not come
Stains and dirt coatings on the chrome parts into contact with corrosive
can be removed using a chrome cleaning fluids.
material. You can prevent dirt coatings from
building up on the surfaces by using a l You should check the condi-
chrome cleaning material regularly. To this tion of your seat belts regularly.
end, ensure that the entire surface is com- If you find any damage of the belt
pletely and evenly covered with the clean- webbing, belt connections, the
ing material. belt retractor or the locking
parts, the belt in question must
Note be replaced by a qualified dealer.
l You should, under no circum-
stances, use an abrasive cleaning
material.
l The chrome surfaces should not
be cleaned in dusty or sandy envi-
ronments.
Thermal box*
Before the thermal box is used for the first
time it should be cleaned inside with warm
water to which a mild cleaning solution has
been added.
To prevent mould and damp stains forming
when the thermal box is not used for long
periods the lid should be propped open
slightly by inserting a towel or cloth which
has been folded several times.
Cleaning seat belts

Keep belts clean! They may not retract
properly if very dirty.

25
Cleaning the engine The ignition must be switched off

before washing the engine.
compartment
Do not direct the water jet directly
Cleaning and anti-corrosion at the headlight – it could otherwise
be damaged!
treatment of engine compart-
ment If the engine compartment is cleaned at any
time with grease removing solutions1) or if
Warning one has the engine washed, the anti-cor-
l Before doing any work in the
rosion compound is nearly always removed
engine compartment it is essen- as well. It is therefore essential to ask for
tial to read the notes on page 27. durable preservation of all surfaces, seams,
joints and components in the engine com-
l For safety reasons pull out partment to be carried out. This applies also
ignition key before reaching into when corrosion protected parts are re-
the water box. Otherwise if the newed.
windscreen wipers are switched
on unintentionally the move-
ment of the wiper linkage could
` Because when washing the en-
gine petrol, grease and oil de-
cause injury. posits are washed off, the dirty
water must be cleaned by an oil sep-
The leaves, blossoms etc. which drop into arator. For this reason engine wash-
the water box (underneath the engine ing should only be carried out in a
bonnet in front of the windscreen) should workshop or filling station.
be cleaned out occasionally. This will pre- Volkswagen dealers have stocks of the
vent the water drain holes becoming cleaning and preservation materials recom-
blocked and – on vehicles without a fresh air mended by the factory and have the equip-
filter – foreign bodies entering the vehicle ment necessary to apply them.
interior via the heating and ventilation sys-
tem.
The engine compartment and the outside
surface of the power unit are given anti-cor-
rosion treatment at the factory.
In the winter when the vehicle is being
driven frequently on salted roads, good anti-
corrosion treatment is very important. For
this reason the entire engine compartment
and the plenum chamber should be thor-
oughly cleaned before and after the salting
1) Only the correct cleaning solutions should be
period and then preserved so that the salt
cannot have a damaging effect. used – on no account petrol or Diesel.

26
Safety notes for working in the

engine compartment
Scalding and injuries, risk of fire and Warning notes
accident can occur during all work
carried out in the engine compart- Warning
ment, e. g. checking and refilling op- Particular care should be taken
erating fluids. when working in the engine com-
For this reason, it is very important partment!
to read the following warning notes l Never open the bonnet or carry
and general safety regulations. out any work on the engine if you
notice that steam or coolant is
When topping up fluids one should
escaping – risk of scalding!
ensure that they are not mistaken,
Wait until you can see no more
one for the other, under any circum-
steam or coolant and the engine
stances, otherwise serious func-
has cooled down.
tional defects will result.
l Turn engine off, remove igni-
` So that leaks are quickly de-
tected the ground underneath
tion key.
the vehicle should be checked reg- l Pull handbrake firmly on.
ularly. If spots as caused by oil or l Move gear lever into neutral or
other operating fluids can be seen, ”P” position.
the vehicle should be taken to the l Allow engine to cool off.
workshop for checking.
l Keep children away from the
Note engine.
Of course, operating fluids and materials l As long as the engine is at op-
such as coolant additives, engine oils as erating temperature:
well as spark plugs are being continually de- – Do not put your hand into the
veloped. For this reason the details given in radiator fan, it could switch on
this manual can only refer to those available suddenly.
at the time of going to press.
– Do not open the radiator cap
Volkswagen Service is always kept up-to- because the cooling system is
date by the factory regarding changes. We under pressure.
recommend, therefore, that the operating
fluids and material changes should be car-
ried out by a Volkswagen dealer. Warning
Please also refer to the notes in ”Acces- Please take notice of the warning
sories, modifications and renewal of parts” notes on the next page.
on page 49.
CHECKING AND REFILLING 27

27
l Never spill any liquids over the Fan

hot engine. These liquids could The radiator fan is driven electrically and
ignite. controlled by a thermoswitch from the cool-
l Avoid causing short circuits in ant temperature (also from the engine com-
the electrical system – particu- partment temperature on some models).
larly at the battery.
Warning
l If checks, servicing, repairs or
adjustments have to be carried After the engine has been
out with the engine running, stopped the fan can continue
there is an additional danger running for a while (up to about
present from rotating parts – e.g. 10 minutes) after the ignition has
V-belts, alternator, radiator fan been switched off. It can also
etc. – and from the high voltage start to run again suddenly after
ignition system. a short time if
l If work on the fuel or electrics
– the coolant temperature in-
system is necessary: creases due to heat build-up
– Disconnect the battery from – when engine is hot and the en-
the electrics gine compartment is heated
additionally by strong sun-
– Do not smoke light.
– Never work near naked flames
– Always keep a fire extin-
guisher in the vicinity.
l Please refer to the warning
notes on page 38 if work has to
be carried out on the battery.
28 CHECKING AND REFILLING

28
Bonnet
B7M–319M B7M–320M
Unlocking Closing
Pull lever on left under instrument panel – Hold the bonnet on the side where the gas
the bonnet springs up out of its lock. filled rod is fitted. Press the bonnet down
At the same time a release button can be until the gas filled rod gives way and then
seen in the radiator grille – see right illustra- allow the bonnet to fall into position – do
tion. not press down!
Note
Before opening the bonnet, ensure Warning
that the wiper arms are not lifted off l For safety reasons the bonnet
the windscreen. Otherwise the must always be properly closed
paintwork may be damaged. when vehicle is moving. Always
check therefore after closing the
Opening
bonnet that the lock is engaged.
Lift the bonnet slightly and push the release This is the case when the bonnet
button in the direction of the arrow – see is flush with the adjacent body
right illustration. The catch is thus released. panels.
Lift the bonnet to the stop. The bonnet is l If you should notice that the
held in position by a gas filled rod. lock is not engaged, stop the ve-
hicle immediately and close the
bonnet.

29
Engine compartment Engine oil

Specifications
A special, high quality multi-grade oil is put
in the engine at the factory and this can be
used all the year round – except in very cold
climates.
B7M–403M The oil specifications approved for your en-
gine can be found in Booklet 3.3.
When topping-up, the oils can be mixed
with one another.
The specifications must be on the container
and be no older than 1.97.
1 - Engine oil dipstick

Important note
2 - Engine oil filler opening
Of course, engine oils are also being contin-
This position can vary slightly depend-
ually developed. For this reason the details
ing on the engine version
given in this manual can only refer to those
3 - Coolant expansion tank oils available at the time of going to press.
4 - Brake fluid reservoir Volkswagen dealers are kept up-to-date by
5 - Vehicle battery behind a cover the factory regarding changes. For this rea-
6 - Windscreen washer container son, the oil change should preferably be
done by a Volkswagen dealer.
Warning
Please refer to the warning notes
on page 27 before carrying out
any kind of work in the engine
compartment.

30
Petrol engines
If none of the oils listed in Booklet 3.3 are
available, oil with specification ACEA A2 or
A3 may be used.
For vehicles with LongLife Service, only the
following engine oil quality should be used: BIM–025M
VW 503 00.
In exceptional cases. a maximum of 0.5
litres of Norm VW 502 00 can be used.
Diesel engines
Only engine oil quality as per VW 506 01
should be used.
In exceptional cases. a maximum of 0.5 The location of the oil dipstick can be seen
litres of Norm VW 505 00 can be used. in the illustration of the engine compart-
ment on page 30.
Engine oil additives The vehicle must be on a level surface when
No additives should be mixed with checking the oil level. After stopping engine
the engine oil. wait a few minutes for the oil to drain back
to the sump.
Any damage caused by the use of
such additives will not be covered Then pull the dipstick out, wipe it with a
by the warranty. clean cloth and insert again fully.
Then pull dipstick out again and check the oil
Checking oil level level:
Warning A – If the oil level is in area A, the oil may
Please refer to the warning notes not be topped up.
on page 27 before carrying out B – If the oil level is in area B, the oil can
any kind of work in the engine be topped up.
compartment. The oil level could then be in area A.
C – If the oil level is in area C or lower, the
Every engine uses a certain amount of oil. oil must be topped up.
The oil consumption can be up to 1.0 It is satisfactory if the oil level is then
litres per 1000 km. The engine oil level must somewhere in area B.
therefore be checked at regular intervals,
preferably when filling the tank and before The oil level must not, under any cir-
a long journey. cumstances, be above area A.
When the engine is working hard, such as
extended operation of the engine (10 – 12
hours), the oil level should be kept in area a
– not above.

31
Topping up engine oil Warning

Warning If you want to change the engine
oil yourself, you must note the
following points:
any kind of work in the engine l Allow the engine to cool down
compartment. first to avoid the danger of being
scalded by hot engine oil.
The location of the engine oil filler opening l Use an appropriate container
can be seen in the illustration of the engine to drain off the oil. It should be
compartment on page 30. big enough to hold the quantity
l Unscrew the lid of the engine oil filler of oil in your engine.
opening. l Wear protective glasses for
l Pour in a small quantity of oil.
your eyes.
l When removing the oil drain
l Wait for some minutes and then check
plug with your fingers, keep your
the oil level. It is sufficient if the oil level is
arm horizontal so that the oil
somewhere in the B area, otherwise pour in
being drained cannot run down
some more oil.
your arm.
The oil level must not, under any cir-
cumstances, be above area A.
l If your hands come into con-
Otherwise oil can be drawn into the engine tact with engine oil you must
via the crankcase breather and escape into wash them thoroughly after-
the atmosphere via the exhaust system. On wards.
engines fitted with a catalytic converter, the
l Old oil must be stored out of
oil could burn inside the converter causing
reach of children until it is dis-
it to become damaged.
posed of in the correct manner.
Carefully close the filler cap and push the oil
dipstick in as far as possible, this will pre-
vent oil spill when the engine is running. ` On no account should oil be
poured down drains or into the
earth.
Changing engine oil Because of the disposal problems,
the necessary special tools and
Warning
specialist knowledge required the
Please refer to the warning notes engine oil and filter changing should
on page 27 before carrying out preferably be done by a Volkswagen
any kind of work in the engine dealer.
compartment.
The engine oil must be changed at the inter-

vals given in the service schedule.

32
The cooling system must be filled with a

33
As a basic principle, no other coolant may be

used if G 12 is not available. In this case only
water can be used and the correct mixture
concentration must be restored with the
specified coolant additive (see page 33) as
B7M–380M soon as possible.
If a lot of coolant has been lost, only
add coolant after the engine has
cooled down. This will prevent en-
gine damage.
Do not fill above the marked area.
The excess coolant will be forced out
through the pressure relief valve in the cap
The location of the coolant expansion tank when engine becomes hot.
can be seen in the illustration of the engine
compartment on page 30. Screw cap on again tightly.
The cap of the expansion tank does not
have to be taken off to check the level of the Important note
coolant, as the container is transparent. The coolant additive G 12 (purple
The coolant level must be between the colour) can be mixed with the cool-
max and min marks on the expansion tank ant additive G 12 (red colour) or the
when engine is cold and can be slightly coolant additive G 11.
above the max mark when it is warm. You can recognise G12 in the expan-
Topping up coolant sion tank by its purple colour. If the
fluid in the expansion tank is brown,
Warning G 12 has been mixed with another
Do not remove expansion tank additive!
cap when engine is hot – danger If this is the case, the coolant must
of scalding: be changed immediately!
System is under pressure. Otherwise, serious functional fail-
ures or damage to the engine could
Warning result!
compartment.
Only new coolant should be used

when refilling!
Switch engine off and let it cool down. Then
cover expansion tank cap with a cloth and
turn cap carefully to the left and remove.
Use only new coolant to top up.

34
Windscreen washer
system
We recommend that Genuine Volks-
wagen Washer Fluid (G 052 164) be
added to the water. Plain water alone is not
enough to clean the glass and headlight
lenses quickly and thoroughly. Genuine
B7M–382M Volkswagen Washer Fluid is a power-
ful cleaner with frost protection and can
thus be used throughout the year. It can be
purchased at your Volkswagen dealer. The
mixing ratios on the window cleaner pack-
aging must be adhered to.
Note
Only washer fluid G 052 164 may be used
The location of the windscreen washer con- on vehicles with a fan shaped spray to en-
tainer can be found in the illustration of the sure that the tiny openings in the vents do
engine compartment on page 30. not clog up.
The rear window washer is supplied with Under no circumstances should you
fluid from the container in the engine com- add coolant anti–freeze or other
partment. additives.
Filling the container
The capacity of the windscreen washer con-
tainer can be found in Booklet 3.3 ”Techni-
cal Data”.
Warning
compartment.

35
Windscreen wiper blades
Warning
l For clear vision, it is impera-
tive that the windscreen wiper
blades are in good condition.
l In order to prevent streaks on
the windscreen, you should clean
B7M–643M
the windscreen wiper blades reg-
ularly with a window cleaner. If
the windows are particularly
dirty, e. g. insect remains, a
sponge or cloth should be used to
clean the blades.
l For reasons of safety, you
should change the wiper blades Changing wiper blades
once or twice a year. Windscreen
wiper blades can be purchased at Taking the wiper blade off
Volkswagen dealers.
l Fold the wiper arm away from the screen
If the wiper blades judder, it may be caused and position the blade perpendicular to the
by various things: wiper arm.
l If the vehicle has been washed in an au- l Remove the wiper blade from the wiper
tomatic car wash, residual wax may be left arm in the direction of the arrow.
on the windscreen. This residue can only be Securing the wiper blade
removed by using a special cleaner. Your
Volkswagen dealer will be happy to give you l Place the wiper blade on the side of the
further information. wiper arm at a right-angle to the wiper arm.
Filling the windscreen washer container l Swing the wiper blade parallel to the
with a window cleaner containing a wax re- windscreen wiper arm and place it against
mover can solve the judder problem. Sol- the screen.
vent cleaners cannot remove this residue. Note
l Damaged wiper blades can also lead to The driver’s side and front passenger side
judder. In this case the blades should be re- wiper blades must not be confused with
newed. each other whilst the wiper blades are being
l The blades are set at an incorrect angle. installed.
Have the angle checked and, if necessary,
adjusted by a qualified dealer.

36
Brake fluid
Brake fluid absorbs moisture. It will, for this
reason, absorb water from the surrounding
air in the course of time.
Too high a content of water in the brake fluid
can in time cause corrosion damage in the
B7M–381M system. Furthermore the boiling point of
the brake fluid is reduced considerably. For
this reason the brake fluid must be
renewed every two years.
Warning
When the brake fluid becomes
too old vapour bubbles can form
The location of the brake fluid reservoir can in the brake system when the
be seen in the illustration of the engine com- brakes are used hard. The effi-
partment on page 30. ciency of the brakes and thus the
vehicle safety is then seriously
Checking fluid level affected.
Warning Only use our Genuine brake fluid (please

Please refer to the warning notes ask for the specification at your Volkswagen
on page 27 before carrying out dealer). The fluid must be new.
compartment. Warning
Brake fluid is poisonous!
The fluid level must always be between the It must therefore only be stored
”MAX” and ”MIN” marks. in the closed original container
The level of fluid tends to sink slightly when out of reach of children.
the vehicle is used due to the automatic ad- Remember also that brake fluid will
justment of brake linings. This is quite nor- attack the paintwork.
mal.
If the fluid level sinks noticeably in a short
time or drops below the ”MIN” mark, how-
` Because of the disposal prob-
lems, the special tools necessary
and the specialist knowledge re-
ever, the brake system may be leaking. A quired, the brake fluid changing
low fluid level in the reservoir is indicated by should preferably be done by a
the brake system warning lamp lighting up Volkswagen dealer.
(see Booklet 3.1.1, ”Warning lamps”).
Take the vehicle to a qualified dealer It is advisable to have the fluid change car-
immediately and have the brake sys- ried out during an Inspection Service.
tem checked.
Renewing brake fluid
Warning
compartment.

37
Warning notes
Warning
compartment.
Wear eye protection. Do

not allow particles con-
taining acid or lead to
come into contact with
the eyes, skin or cloths.
Battery acid is highly

caustic. Always wear pro-
tective gloves and
glasses. Do not tip bat-
tery – acid can spill out of the
vents. Should acid contact the
eyes, rinse for several minutes
using clean running water. Seek
medical assistance immediately.
Should acid contact skin or
clothes, neutralize immediately
using an alkaline soap solution
and rinse thoroughly. Should
acid inadvertently be drunk, seek
medical attention immediately.
Fire, sparks, unprotected

38
Location If the vehicle is not used

Please take notice of the warning If the vehicle is not used for more than four
notes on the previous page. weeks the battery will be discharged by low
current consumers, such as the immobilizer
Vehicle battery and will have to be recharged. In order to
avoid this, the battery should be charged in-
The location of the vehicle battery can be termittently or the negative pole should be
seen in the illustration of the engine com- disconnected.
partment on page 30.
On batteries with a cover, the cover must Please refer to the warning notes
first be removed to gain access to the ve- on page 38 before carrying out
hicle battery. To do this, turn the quick re- any work on the vehicle battery.
lease catches and lift the cover off.
Starting by connecting an additional battery Checking acid level
is described in the Do-It-Yourself section.
Warning
Additional battery* Please refer to the warning notes
The additional battery* is located under on page 27 before carrying out
the front right seat. any kind of work in the engine
compartment.
The additional battery supplies the electric
sockets* in the luggage compartment and The acid/electrolyte level should be
the additional water heater* when the en- checked regularly if the following operating
gine is switched off. conditions apply:
A cut-off relay is installed between the addi- – high mileage
tional battery and the vehicle battery. Both – in countries with a warm climate
batteries are only electrically linked when – old battery
the engine is running and are thus charged
by the alternator. The battery is otherwise service-free.
If the vehicle is not used for more than four
weeks the battery will be discharged by low
Winter driving current consumers, such as the immobilizer
If the vehicle is not to be used for an and will have to be recharged. In order to
extended period of time, protect the avoid this, the battery should be charged in-
battery and additional battery* termittently or the negative pole should be
against frost so that it does not disconnected.
freeze which will destroy the bat- It is recommended that the acid level be
tery. checked and corrected by a Volkswagen
dealer.
Warning
l Never use force to open a bat-
tery – Risk of explosion and acid
burns! Damaged and leaking bat-
teries should not be connected,
but rather disposed of following
the appropriate regulations.

39
Please note the following points:

any work on the vehicle battery.
BIM–023M
Warning
l Keep children at a distance
from the battery and battery acid
and from the battery charger.
l Only charge the battery in well
ventilated rooms. Do not smoke
Battery with a magic eye* and allow no naked flames or
A round viewing window is located on the electric sparks near the battery,
upper side of the battery (see arrow). This as a highly explosive gas is pro-
”magic eye” will change its colour accord- duced whilst the vehicle is being
ing to the charge condition and acid level of charged.
the battery. l Protect your eyes and face. Do
Air bubbles can distort the true colour. You not bend over the battery.
should, therefore, tap carefully on the magic l Should acid come into contact
eye. with the eyes or skin, rinse for
The acid level in the battery is too low if the several minutes using clear
display in the viewing window has no co- water. You should then seek
lour or is a light yellow. Have the bat- medical assistance immediately.
tery checked by a qualified dealer.
The colour displays of green and black help l Fast charging a battery is dan-
your Volkswagen dealership in the diag- gerous and should only be car-
nosis of the battery. ried out by a Volkswagen dealer,
as special equipment and knowl-
Charging battery edge is necessary.
Battery and additional battery l Never charge a battery which
has frozen – risk of explosion!
Before charging, switch off the ignition and
There is still a risk of chemical
all electrical consumers.
burns from leaking battery acid
When charging with a low current (e.g. with even after the battery has
a small charger) the battery cables need not thawed. Always replace a frozen
normally be taken off. The instructions from battery.
the charger manufacturer must, however,
be noted. Replace a frozen or thawed as the
Before Quick charging, that is charging battery housing might have cracked
with a high current, both battery cables due to the ice. Battery acid might
must be disconnected. leak out as a result and damage the
vehicle.

40
l When charging the battery do not re- Renewing battery

move caps. Only Genuine Volkswagen batteries of the
l The mains cable of the charger should same size should be used.
not be connected until the clips of the Battery and additional battery
charger have been properly secured to the
battery terminals: Our batteries have been developed to suit
their fitting location and have been
red . . . . . . . . . . . . . . . . = plus (or positive) equipped with safety features.
black or brown . . . = minus (or negative). Genuine Volkswagen batteries fulfil the ser-
l After charging the battery, first switch off vice, performance and safety requirements
the charger and disconnect the mains cable. of the vehicle.
Then disconnect the clips of the charger
from the battery . Warning
l Only service-free Genuine
l Check the battery acid level – see page
Volkswagen batteries conform-
39. Battery acid might evaporate during
ing to norms TL 825 06 and
charging, depending on the technique used.
VW 7 50 73 should be used. This
norm must be dated August 2001
What happens when the battery or later.
is disconnected and then recon- Please refer to the safety notes
as of page 27 and the warning
nected ... notes on page 38 before carrying
Warning out any kind of work on the en-
gine or in the engine compart-
ment.
` Because
any kind of work in the engine of the problem of dis-
compartment. posing of the old battery the re-
newal of a battery should preferably
Please refer to the warning notes be done by a Volkswagen dealer.
on page 38 before carrying out Batteries contain, amongst other
any work on the vehicle battery. things, sulphuric acid and lead and
must on no account be put with nor-
After reconnecting or recharging mal household waste.
the battery you should:
reset the digital clock – see Booklet 3.1.1,
”Digital clock”.
You should also reset the automatic open-
ing/closing function of the electric windows
– see Booklet 3.1.1, ”Electric windows”.
The starting procedure for petrol engines
with starting and idling problems should be
carried out as follows: Turn on the ignition
for 30 seconds, then switch off the ignition.
Then start the engine.

41
Removing battery Installing battery

Vehicle battery Battery and additional battery
Warning Warning
Please refer to the warning notes Please refer to the warning notes
on page 27 before carrying out on page 27 before carrying out
any kind of work in the engine any kind of work in the engine
compartment. compartment.
Before removing the battery, turn off the Before connecting the battery turn off igni-
ignition and all electrical consumers. tion and all electrical consumers.
On batteries with a cover, the cover must Place the battery in the designated position
first be removed in the engine compart- and secure the battery with the battery re-
ment to gain access to the vehicle battery. tainer.
To do this, turn the quick release catches To connect the battery, first connect the
and lift the cover off. positive cable (normally red) and then the
To take battery out, first disconnect the negative cable (normally black or brown).
negative cable (normally black or brown) Also install the battery cover in the engine
and then the positive cable. Then unscrew compartment as needed. Turn the quick re-
the battery retainer and remove the battery. lease catches to secure the cover.
Additional battery*
Before removing the battery, turn off the
ignition and all electrical consumers which
are supplied with electricity by the addi-
tional battery.
To take battery out, first disconnect the
negative cable (normally black or brown)
and then the positive cable. Then unscrew
the battery retainer and remove the battery.

42
Wheels
General notes l Mark wheels before taking them off so
that they rotate in the same direction when
Warning put back on again.
l New tyres must be ”run in” as
l When taken off, the tyres should be
they have not yet reached their
stored in a cool, dry and preferably dark
optimum grip level. This should
place.
be taken into account in your
driving style during the first 500 Tyres which are not on wheels should be
km. This ”running in”will also stored in a vertical position.
help to extend the running life of Note for
the tyres. tyres where the direction of rota-
tion is stipulated
l The tread depth of new tyres can vary
due to construction and design features, It is imperative that the designated direction
and depending on version and manufac- of rotation for tyre treads (which can be de-
tures. termined from the arrow on the side of the
tyre) be kept to. The best tyre performance
l Check tyres for damage from time to i.e. in aquaplaning, road adhesion, noise and
time (cuts, splits, cracks and lumps) and re- wear are then guaranteed.
move any foreign bodies embedded in the
treads. Tyre life
l To avoid damage to tyres and wheels Tyre life depends to a considerable extent
drive over curbs and similar obstacles very on the following factors:
slowly and as nearly at right angles as poss-
Inflation pressure
ible.
The inflation pressures for summer tyres
Damage to wheels and tyres is not always can be found on the inside of the tank flap.
easy to see. Unusual vibrations or a pulling
The values for summer tyres should be in-
to one side could indicate tyre damage. If creased by 0.2 bar for winter tyres.
you suspect damage to a tyre, you
should immediately reduce speed. The inflation pressure is very important par-
ticularly at high speeds. Therefore, the pres-
Check all tyres visually for damage (bulges,
tears etc.). If no external damage can be sures should be checked at least once a
month and before every long journey.
seen, drive carefully to the nearest qualified
dealer and have the vehicle checked over. At this opportunity do not forget the spare
wheel:
l Keep grease, oil and fuel off the tyres.
l The spare wheel should always be in-
l Replace missing dust caps as soon as flated to the highest pressure required on
possible. the vehicle.
l Always check the pressures when the
tyres are cold. When warm, the pres-
sure is higher but do not reduce. If
the load changes a great deal the pressure
must be altered to suit.

43
The air pressure tester can be applied di-

rectly to the dust cap without having to re-
move it.
Pressures which are too high or too low
shorten tyre life – quite apart from the detri-
mental influence on vehicle handling. B1H–235C
Warning
At continuous high speeds a tyre
in which the pressure is too low
flexes more and heats up excess-
ively. This can cause tread separ-
ation and tyre blow out.
Wear indicators
` A pressure which is too low in-
creases the fuel consumption
At the bottom of the tread of the original
tyres there are 1.6 mm high”wear indica-
and this burdens the environment tors” running across the tread – see fig.
unnecessarily. There are 6 – 8 of these indicators – accord-
ing to make – evenly spaced around the tyre
circumference. Marks on the walls of the
tyre (for example the letters ”TWI” or sym-
bols) show the locations of the wear indica-
tors.
Mode of driving
Warning
Fast cornering, hard acceleration and viol- l The tyres must be renewed at
ent braking also increase tyre wear. the latest when they are worn
Balancing wheels down to the wear indicators.
The wheels on new vehicles are balanced. This should be done without
However when the vehicle is running vari- delay.
ous influences can cause the wheels to be- l Worn tyres are detrimental to
come unbalanced and this causes steering roadholding particularly at high
vibration. speeds on wet roads. Further-
As imbalance also increases steering, sus- more, the vehicle tends to aqua-
pension and tyre wear the wheels should be plane sooner.
balanced again. Furthermore a wheel
should always be rebalanced when the tyre
has been repaired or when a new tyre has
been fitted.

44
Note l For safety reasons the tyres should be re-

When tread depth is down to 1.6 mm newed in pairs and not singly. The tyres with
measured in the tread groove next to the the deepest tread should always be on the
wear indicator bar – the official permissible front wheels.
minimum tread depth has been reached (in l You should only combine radial
export countries this figure may differ). tyres of the same construction, size
(rolling circumference) and, as far as
Incorrect wheel alignment possible, the same tread profile on
all four wheels.
Incorrect wheel alignment not only causes
excessive, usually uneven tyre wear but l If the spare wheel differs from the ver-
can also impair the car’s safe handling. If un- sion fitted on the vehicle (e.g. winter tyres
usual tyre wear is noticed, contact a Volks- or wide tyres) the spare may only be used
wagen dealer. briefly to replace a flat tyre and with an ap-
propriately careful style of driving. It must
Renewing wheels/tyres1) be replaced with the normal wheel as soon
Wheels and tyres are important design fea- as possible.
tures. The wheels and tyres approved by us l Never fit used tyres where their previous
should be used. They are specially matched history is not known.
to the model concerned and contribute
l Knowing the tyre lettering and its
largely to the excellent roadholding and safe
driving characteristics. meaning makes the selection of the correct
tyres easier. Radial ply tyres have the fol-
lowing lettering on the sidewall:
Volkswagen dealers are fully in-
formed as to which makes of tyre e.g.: 195 / 70 R 15 97 S reinforced
are approved by us. Furthermore, 195 = Tyre width in mm
many Volkswagen dealers keep a
wide range of tyres and wheels. 70 = Height/width ratio in %
l Fitting and repairing tyres requires expert R = Radial construction code letter
knowledge and special tools. This work may = Radial
only be carried out by specialist personnel. 15 = Wheel diameter in inches
` Because of the problem of dis-
posing of the old tyres, the
97 = Carrying capability code
special tools necessary and the S = Speed code letter
specialist knowledge required, tyre rein = Reinforced version
changing should preferably be done
by a Volkswagen dealer.
1) For vehicles with a Navigation system,
please refer to the notes in the supplement.

45
The manufacturing date is also printed l Wheels and wheel bolts are
on the tyre wall (possibly only on inner side matched to each other.
of wheel): Therefore, whenever wheels are
DOT ... 1801 ... means that the tyre was changed to a different version
produced in the 18th calendar week of (e.g. alloy wheels or wheels with
2001. winter tyres), the corresponding
Warning wheel bolts with the correct
Tyres which are more than 6 length and taper, must also be
years old should only be used in used. The security of the wheels
an emergency and then with a and the functioning of the brake
particularly careful style of driv- system depend on this!
ing. l If wheel trim discs are subse-
quently installed it is essential to
If you wish to fit your car with non- ensure that the air flow remains
standard wheels or tyres please adequate to cool the brakes.
note:
The engine output or engine torque has Wheel bolts
been increased on Sharan vehicles as of
The tightening torque for steel and
model year 2000. It was, for this reason,
alloy wheels, as well as the spare
necessary to adjust the wheels and wheel
wheel, is 170 Nm.
bolts suitably as well as increase the
tightening torque of the wheel bolts. The wheel bolts must be clean and
easy to turn – do not grease or oil
Volkswagen dealers have all the necessary under any circumstances!
information about the possible conversion
of wheels, tyres and wheel trims. Warning
Warning The wheel bolts could loosen
whilst the vehicle is in motion if
l For technical reasons it is not
the tightening torque is too low
normally possible to use wheels – risk of accident! The wheel
from other vehicles – in certain bolts or the wheel bolt thread
circumstances not even wheels could be damaged if the torque is
from the same vehicle model! too high.
l Using types of wheel and/or
tyres which have not been ap-
proved by us for your vehicle
model can impair the safety of
the vehicle. The vehicle may also
loose its type approval for oper-
ation on public roads.

46
Winter tyres
Warning
In winter conditions, winter tyres
will significantly improve the ve-
B7M–383M hicle’s handling – even for four-
wheel drive vehicles.
Because of their construction
(width, rubber mixture, tread
formation, etc.), summer tyres
provide less traction on ice and
snow.
When fitting winter tyres note the follow-
Changing the wheels round ing:
If the front tyres are worn more than the l Only radial ply winter tyres may be fitted.
rear it is advisable to change the wheels All of the tyre sizes listed in the vehicle
round as shown. All tyres will then have ap- documentation can also be driven as winter
proximately the same length of service life. tyres.
With certain types of tread wear it can be an l To obtain the best possible handling char-
advantage to change the wheels diagonally. acteristics, winter tyres must be fitted on all
Volkswagen dealers have the necessary in- four wheels.
formation.
l Winter tyres are no longer fully effective
when the tread has worn down to a depth
of 4 mm.
l The filling pressure for winter tyres must
be 0.2 bar higher than summer tyres, as
long as 3.5 bar is not exceeded.
The following speed limits apply for winter
tyres:
Code letter Q max. 160 km/h

Code letter S max. 180 km/h
Code letter T max. 190 km/h
Code letter H max. 210 km/h
Code letter V max. 240 km/h
Please also refer to the further

notes on next page.

47
Warning Snow chains

The highest permissible speed Warning
for your winter tyres must not be
For your own safety, please refer
exceeded. This could damage the
to the details given in the instruc-
wheel and lead to a serious acci-
tions delivered by the snow chain
dent.
manufacturer.
In Germany, vehicles which can exceed this
Snow chains may only be fitted on
speed must have an appropriate sticker in
the front wheels – this also applies
the driver’s field of view. Suitable stickers
to vehicles with four wheel drive.
are available from Volkswagen dealers.
Information concerning which snow chains
Please note regulations to this effect in your
may be fitted to which tyre can be obtained
country.
from your Volkswagen Service Centre.
l All-weather tyres can also be used in-
Only use thin chains which do not stand
stead of winter tyres. clear more than 15 mm (including ten-
sioner).
l If you have a flat tyre the remarks on When using snow chains wheel trim plates
using the spare wheel on page 45 should be and trim rings must be taken off. For safety
noted. reasons the wheel bolts must then be fitted
l Do not leave winter tyres fitted for an un- with caps which are available from Volks-
necessary long period because when the wagen dealers.
roads are free of snow and ice the handling When driving over roads which are free of
with summer tyres is better. snow you must remove the chains. On such
roads they are detrimental to vehicle handl-
ing, damage the tyres and wear out quickly.
` For environmental reasons
summer tyres should be fitted
In Germany, the maximum permissible
speed with snow chains is 50 km/h.
again as soon as possible because
normally they are quieter in running,
tyre wear is reduced and the fuel
consumption is lower.

48
Accessories, modifications and renewal of parts

Your vehicle is built in accordance with the l Appliances which have been retro-fitted
most modern principles of safety technol- and have a direct influence on the driver’s
ogy and offers therefore a high degree of ac- control of the vehicle e.g. cruise control sys-
tive and passive safety. To ensure that this tem or electronically controlled shock ab-
remains so the vehicle as supplied by the sorber systems must have the e1) symbol
factory may not be modified without careful and be authorised for that vehicle.
thought. The following points must be
l Additionally connected electric con-
noted if the vehicle is to be subsequently
fitted with accessories, technically modi- sumers e.g. refrigerators, horns, fans etc.
fied or have parts renewed later on: which are not directly linked to the control
of the vehicle must carry the CE2) symbol.
l Always consult a Volkswagen dealer be-
l If technical modifications are to be made,
fore purchasing accessories spare parts
and before any technical modifications are our guidelines must be observed. This is to
carried out, because the Volkswagen Orga- ensure that no damage occurs to the ve-
nisation is particularly competent in such hicle, that the traffic and operating safety is
matters due to the close cooperation with retained and that the modifications are per-
us. missible. Volkswagen dealers will also carry
out this work correctly or will recommend a
l Approved Volkswagen accessories and specialist workshop.
Genuine Volkswagen Parts3) can be ob-
tained from Volkswagen dealers who will,
of course, carry out the fitting correctly.
l We recommend that work on your ve- Warning
hicle be carried out by Volkswagen Service Please take notice of the warning
using genuine approved Volkswagen acces- notes on the next page.
sories and genuine Volkswagen parts.
Please appreciate that Volkswagen Service
cannot accept warranty claims for damage
resulting from unqualified work carried out
on the vehicle. 1) e - Authorisation symbol of the European
Community
2) CE - Manufacturer conformity declaration in
3) Not the European Community
available in all countries.
SERVICING AND REPLACING 49

49
Warning
l The reliability, safety and suit-
ability of Volkswagen Genuine
parts and Volkswagen Genuine
accessories3) have been specially
established for your vehicle.
l Despite continuous market ob-
servation we cannot assess or ac-
cept responsibility for other
products, even in cases where an
officially recognized permit has
been issued.
l Accessories such as telephone
retainers or drinks holders must
never be attached to the Airbag
covers or within their area of ef-
fectiveness. They could be a
cause of injury if the Airbag is
activated during an accident!
l Please refer to the safety notes
any work on the engine or in the
engine compartment.
50 SERVICING AND REPLACING

50
Installing radio
When retro-fitting a radio, but also when re- l It is advisable therefore to have the in-
placing a set installed by the factory the fol- stallation of the radio system done by a
lowing points should be noted: Volkswagen dealer. They are fully informed
l The connections* in the vehicle are for about the technical features of the vehicle,
Genuine Volkswagen radios1) as of Model have the Genuine radios1), the necessary
Year 1999. fitting parts from the Genuine Volkswagen
Accessory Programme1) and work in ac-
l Radios with other connections must be cordance with the guidelines developed by
connected with an adapter cable which can the factory.
also be obtained from a Volkswagen dealer.
l The radios from the Genuine Volks-
Warning wagen Accessory Programme1) are similar
On no account cut wires off and to those used in the factory and ensure
leave them without insulation. If trouble-free installation. These sets are in
necessary use a proper adapter. keeping with the advanced technology and
Otherwise the wiring can be well-planned easy-to-operate design. In
overloaded or short circuits can Germany there is also an Exchange Service
occur – danger of fire! for these radios so that even after years of
use a set requiring repair can be exchanged
cheaply for a completely reconditioned,
Apart from this important elec- good-as-new set by a Volkswagen dealer.
tronic components can be damaged
l Loudspeakers, fitting parts, aerials and
or the functioning impaired. If for
example the speed signal is dis- suppression kits should also be taken from
turbed this can lead to faulty man- the Genuine Volkswagen Accessory Pro-
agement of engine, automatic gear- gramme1). These parts have all been
box, ABS etc. specially developed for each vehicle model.
Even connecting the speed signal to
radio sets with speed dependent
volume control from other manufac-
turers can cause such faults.
1) Not available in all export markets
SERVICING AND REPLACING 51

51
Mobile telephones and two-way radios

The installation of mobile telephones and Warning
two-way radios should be carried out by a Mobile telephones and two-way
specialist workshop, e.g your Volkswagen radios operated inside the ve-
dealer. hicle without a separate external
Volkswagen has authorised the use of mo- aerial or with an incorrectly in-
bile telephones and two-way radios for your stalled external aerial can be in-
vehicle with correctly installed external aer- jurious to health due to the ex-
ial and maximum broadcast power of 10 tremely high electromagnetic
Watts . fields generated!
On vehicles with a provision for a tele-
Furthermore, optimal range is only achieved
phone*, the appropriate connecting cables
with an external aerial.
can be found under a cover plate under-
neath the driver’s seat. Note
When using mobile telephones or The operating instructions of the
two-way, faults in the vehicle elec- mobile telephone or two-way radio
trics could occur under the follow- must be adhered to!
ing conditions: If you want to use a mobile telephone or
– no external aerial two-way radio with a broadcast power of
– external aerial incorrectly in- higher than 10 Watt, please ask your Volks-
wagen dealer. He is aware of the technical
stalled
possibilities for retro-fitting mobile tele-
– broadcast power higher than10 phones and two-way radios.
Watts.
Warning
Mobile telephones or two-way ra- Please concentrate on your driv-
dios must not, therefore, be oper- ing first of all!
ated inside the vehicle without a Never install telephone retainers
separate external aerial or with an on the Airbag cover or within its
aerial which has been incorrectly in- range of effectiveness. This
stalled. would increase the risk of injury
should the Airbag be activated
during an accident!
52 SERVICING AND REPLACING

52
First aid kit, Warning triangle
B7M–109C B7M–110C
Vehicles without removable ball Vehicles with removable ball

coupling on tow hook coupling on tow hook
The standard first aid kit fits together The standard first aid kit fits together
with a warning triangle of the type with a warning triangle of the type
shown here, in the mounting on left of lug- shown here, in the mounting on left of lug-
gage compartment. They are secured with gage compartment. They are secured with
the rubber band, which is hung behind a re- the rubber band, which is hung behind a re-
tainer (arrow). tainer (arrow).
Note Note
The first aid kit is located behind the left side
l The first aid kit and warning triangle are
luggage compartment trim on vehicles
not included in the scope of delivery for the
equipped with the multi-media pack-
vehicle!
age.
l The first aid kit and warning triangle are
not included in the scope of delivery for the
vehicle in some export markets!
l The first aid kit and warning
triangle must correspond to legal
stipulations.
l You should also note the use-by
date of the contents of the first aid
kit.
IF AND WHEN 53
53
Vehicle tools, Tow hook*, Spare wheel

Vehicle tools
Warning
l The jack supplied by the fac-
tory is only designed for your ve-
B7M–094C hicle model. On no account
should heavier vehicles or other
loads be lifted!
l With the vehicle lifted, never
start the engine – danger of acci-
dent.
l If work has to be done under-
neath the vehicle, ensure that it
is supported on suitable stands.
Stowage of vehicle tools
The vehicle tools and the jack are lo- Vehicles may also have:
cated behind the right-hand luggage – Tool box*
compartment trim and is accessible
by opening a flap. The tool box is se-
– Wheel bolt spanner
cured with a thumb wheel. – Wire hook* for wheel trims
Warning – Open jaw spanner 10 x 13
Ensure that the vehicle tools are – Screwdriver with box spanner in handle
stowed securely, so that they for the wheel bolts.
cannot injure the vehicle occu- The screwdriver blade is reversible.
pants should you brake suddenly – Jack
or be involved in an accident. Before the jack is placed back into the
tool box, the claw must be fully wound
back. The crank is then tensioned against
the side of the jack.
54 IF AND WHEN
54
B7M–111C B7M–127C
An instruction manual for the installation or

Stowage of tow hook* removal of the ball coupling can be found in
On vehicles with a removable ball coupling a plastic bag in the vehicle tool box.
on the tow hook*, the ball coupling is stored If the ball coupling has been installed, the
behind the right side trim in the luggage cover from the bumper and the plug from
compartment and is accessible after open- the mounting can be placed in the plastic
ing a flap. The ball coupling is secured with bag and stored in the vehicle as shown in
a thumb wheel. the illustration.
Warning
Ensure that the tow hook* is
stowed securely, so that they
cannot injure the vehicle occu-
pants should you brake suddenly
or be involved in an accident.
IF AND WHEN 55
55
B7M–095C B7M–096C
Stowage of spare wheel l Squeeze the retainer lightly (arrows 1)

and at the same time fold the cross piece in
The spare wheel is located outside the ve- the direction shown by the arrow 2. Now
hicle, in a bracket below the luggage com- guide the retainer through the central open-
partment floor. ing in the spare wheel.
Removing spare wheel Stowage of changed wheel

l Fold the small cover (A) in the luggage l Stand the wheel behind the vehicle, as
compartment floor near tailgate lock in the shown in the above illustration.
luggage compartment floor forwards.
l Guide the retainer from the inner side of
l Remove the rubber seal (B) on the eyelet
the wheel through the central opening of
upwards. the changed wheel.
l Take the wheel spanner (C) from the ve-
l Fold the cross piece in the opposite to
hicle tools. Place it as far as it will go over the arrow 2.
bolt. Hold in this position and press the lock-
ing ring (D) down. l Push the changed wheel under the ve-
hicle with the outer side facing down.
l Turn the wheel spanner anti-clockwise
until the spare wheel, which is attached to
a rope, can be stood next to the vehicle.
56 IF AND WHEN
56
Note
If you need to drive without a spare
wheel, the spare wheel bracket, to-
gether with the rope, must be fully
wound up to the vehicle floor.
B7M–097C
l Turn the bolt in the luggage compartment

floor clockwise with the wheel spanner to
lift the wheel into the wheel bracket under
the vehicle. Ensure that the wheel fits
into the recess (arrows) in the
bumper, as shown in the illustration.
l Turn the bolt (max. torque 25 Nm) until
the wheel sits firmly in the luggage com-
partment floor. Seal the opening with the
rubber seal and fold the cover back.
IF AND WHEN 57
57
The breakdown set includes:

– A plug
– A tyre filler hose
– A tyre filler bottle with sealant
B7M–650M – A compressor and
– A tyre pressure indicator
Application
Small cuts (up to 4 mm in width), particularly
in the tyre road contact surface, can be
sealed with the breakdown set.
The breakdown set is located behind the Foreign bodies (e.g. screws or nails) should
right trim in the luggage compartment (see not be removed from the tyre.
illustration). Warning
To remove the breakdown set, unscrew the Cut or stab damages to the tyre
winged nut from the breakdown set to the which are larger than 4 mm, tyre
right and move the retainer to the left to the damage resulting from driving
rear. with extremely low tyre pressure
Note or even empty tyres, or even
The vehicle tools will first have to be re- damages to the disk wheel all
moved on vehicles fitted with a tow hook. present considerable risks to
safety – Risk of accident! Please
Warning do not drive the vehicle – go to a
l In case of a flat tyre or punc-
ture, park the vehicle as far as
possible away from the traffic
flow. If necessary, switch hazard
warning lights on and place the
warning triangle in position –
note any statutory requirements.
58 IF AND WHEN
58
Should your vehicle have a flat tyre, l You may not continue with your
leave the engine running and pro- journey if the tyre pressure does not reach
ceed as follows: at least 2.5 bar with 5 to 15 minutes – Call
l Remove the sticker ”max. 80 km/h Volkswagen Service!
(50mph)” from the breakdown set and stick l If a tyre pressure of at least 2.5 bar is re-
it on the instrument panel in the driver’s field ached within 5 to 15 minutes, continue
of vision. your journey immediately driving
l Remove the valve cover on the defective with a maximum speed of 80 km/h
tyre and screw the tyre filler hose onto the (50 mph) for 10 minutes.
valve. The tyre will be sealed whilst the vehicle is
in motion.
l Pull the cigarette lighter out and insert The driving response of the vehicle can be
the electro-plug from the breakdown set in affected by the sealant in the tyre.
the cigarette lighter plug.
l Check the tyre pressure of the repaired
l Switch the compressor on. Ensure that wheel after driving for approximately 10
the air release valve on the pressure indica- minutes. To do this, connect the breakdown
tor is closed! set as before and then switch the com-
Leave the compressor on for at least 5, but pressor on briefly and then off again. You
a maximum of 10 minutes. will be able to read off the tyre pressure
Once a pressure of 2.5 to 3.5 bar has been after a few seconds.
reached, switch the compressor off (after a
minimum run-time of 5 minutes). l If the tyre pressure has fallen below 1.8
bar, you may not continue with your
Warning journey – call Volkswagen Service!
The sealant must not contact l If more than 1.8 bar are displayed,
skin or eyes under any circum- correct the tyre pressure to the proper value
stances – Risk of injury! (see sticker in the tank flap) and continue
Keep the sealant out of the reach
of children! with your journey at a max. 80 km/h (50
mph) to the nearest workshop so that
the defective tyre can be replaced.
The tyre filler bottle should be replaced as
soon as possible.
IF AND WHEN 59
59
Changing wheels
Warning
l Only Volkswagen approved
jacks should be used for your ve-
hicle.
l Other jacks, even from other
Volkswagen vehicles, may not be
B7M–387M
used. The jack could slip – risk of
injury!
l Never leave the engine run-
ning when the vehicle is on the
jack – risk of accident!
l Suitable supports should be
used when working underneath
the vehicle. l Carry out wheel change on as flat
l In case of a flat tyre, park the a surface as possible.
vehicle as far as possible away l Take the tools out of the vehicle.
from the traffic flow. If necess- l Take spare wheel out of bracket.
ary, switch hazard warning lights
on and place the warning triangle l To remove wheel trim:
in position – follow any statutory – Remove wheel bolt caps.
requirements. – Remove hub cap or wheel trim with the
l All vehicle occupants should wheel spanner and the specially de-
leave the vehicle and move to a signed wire hook.
safe area (e.g. behind safety Some alloy wheels are fitted with caps on
barrier). the wheel bolts which can be removed
l Apply handbrake firmly, select using the wire hook included in the vehicle
a gear or place selector lever to tool box.
position ”P” and chock the oppo- Guide the hook through the opening on the
site wheel with a stone or similar. cap and pull the cap off.
l When towing a trailer, the
trailer must first be disengaged
from the towing vehicle before
the wheel is changed.
60 IF AND WHEN
60
B7M–384M B7M–385M
l Push the wheel spanner as far as poss- l Depressions under vehicle for jack:
ible onto the wheel bolt as shown and turn – Depressions in the side member at front
the spanner anti–clockwise. When doing and rear indicate the points at which the
this, grip the spanner as far as possible to- claw of jack must be fitted to the vertical
wards the lever end. rib of the side member – see arrows in il-
If the bolts cannot be loosened, one can in lustration.
an emergency, carefully push the spanner
down with a foot on the end of the lever. Warning
One should ensure that one has a firm The vehicle could be damaged if
stance and a good grip on the vehicle. the jack is not placed at the posi-
Loosen wheel bolts about one turn. tions as described. There is also
a risk of injury!
Warning The vehicle could slip off the jack
On no account should the multi- if the ground below the jack is
point bolts be loosened on too soft.
wheels with an outer ring. The The jack should, for this reason,
wheel could leak – risk of acci- be placed on a solid base. If
dent! necessary, use a large and stable
underlay for the jack.
Refer to page 64 for notes on loosening the If the ground under the jack is
anti–theft wheel bolts. slippy (e. g. a tiled floor) a non–
slip surface (e.g. rubber mat)
should be used.
IF AND WHEN 61
61
lLift vehicle until the wheel is just clear of

the ground.
l Remove wheel bolts and place them on
a clean surface (hub cap, cloth, paper) next
to the jack and take the wheel off.
B7M–388M l Fit spare wheel and tighten all bolts using
hand only.
To prevent the wheel from rusting solid, the
wheel can be greased round the hub.
The thread for the wheel bolts must,
however, not be greased.
The wheel bolts must be clean and
easy to turn – do not grease or oil
l Place jack under vehicle: under any circumstances!
– Wind jack arm up by turning the crank in l Lower vehicle and fully tighten bolts in di-
the spindle until the jack just goes under agonal sequence using the wheel spanner.
the vehicle.
l Refit the wheel trim.
– The foot of the jack must be placed fully
l Place and secure defective wheel in
and securely on the ground.
spare wheel bracket.
– Align jack and at same time wind claw up
further until it contacts the vehicle.
Warning
The claw of the jack must fit Please also refer to the further
round the vertical seam of the sill notes on next page.
so that the jack does not slip
when the vehicle is being raised
– see illustration.
62 IF AND WHEN
62
Notes on changing wheel l The defective wheel should be repaired

as soon as possible.
l The box spanner in the screwdriver
handle makes handling the wheel bolts Warning
easier. The blade should be removed when If the vehicle is to be subse-
doing this. quently fitted with wheels or
Never use the box spanner in the tyres which differ from those
handle of the screwdriver to loosen fitted by the factory, it is essen-
or tighten wheel bolts. tial to read the relevant remarks
l The following points should be on page 46.
noted after changing a wheel:
– Check the inflation pressure of Note for
the replacement wheel as soon as tyres where the direction of rota-
possible. tion is stipulated
It is imperative that the designated direction
– Have the tightening torque of the
of rotation for tyre treads (which can be de-
wheel bolts checked with a
termined from the arrow on the side of the
torque wrench as quickly as poss-
tyre) be kept to. The best tyre performance
ible. The torque for steel and alloy
i.e. in aquaplaning, road adhesion, noise and
wheels is 170 Nm.
wear are then guaranteed.
Warning If a spare wheel has to be fitted against the
The wheel bolts could loosen stipulated direction of rotation, this
whilst the vehicle is in motion if measure should only be a temporary one.
the tightening torque is too low The best possible tyre performance con-
– risk of accident! The wheel cerning aquaplaning, noise level and wear
bolts or the bolt thread could, are no longer fully guaranteed.
however, also be damaged if the We recommend that you take this into ac-
tightening torque is excessively count, especially in wet weather, and adjust
high. your speed to the driving conditions.
In order to use the principle of the direction
If the wheel bolts are seen to be cor- of rotation fully again, the faulty tyre must
roded or too tight when changing be replaced as soon as possible.
the wheel, they must be replaced be- If necessary, mount the tyre fitted against
fore checking the torque the direction of rotation in the stipulated
Until this has been done, you should direction.
only drive at low speeds.
l When using a spare wheel which differs
from those on the vehicle, the points on
page 45 must be noted!
IF AND WHEN 63
63
Anti-theft wheel bolts*

Each wheel is also secured with an anti-
theft wheel bolt.
We would recommend that you keep the
adapter in a location known to the vehicle B7M–389M
owner at all times, preferably with the ve-
hicle tools.
Code number
The code number for the wheel bolt is im-
printed on the upper side of the adapter.
You should note the code number
and keep it in a safe place.
A replacement adapter can only be
supplied by Volkswagen using this Loosening or tightening the anti-
code card. theft wheel bolts
1 - Anti-theft wheel bolt
2 - Adapter for the wheel bolt.
l First press the adapter 2 as far as poss-
ible into anti-theft wheel bolt 1. The adapter
will only fir in one position on the anti-theft
wheel bolt.
l Push the wheel spanner (from the ve-
hicle tools) as far as possible onto the
adapter 2. The wheel bolt can now be loos-
ened or tightened to the specified tighten-
ing torque – see page 63.
l After changing the wheel, remove the
adapter from the wheel bolt.
We would recommend that you keep the
adapter in a location known to the vehicle
owner at all times, preferably with the ve-
hicle tools.
64 IF AND WHEN
64
B7M–040C
If the system should develop a fault the roof

can also be closed by hand.
l Remove interior light by inserting flatturnertult tscrewdrlatrand.
IF AND WHEN 65
65
Fuses
The individual current circuits are protected
by fuses.
All electric windows are protected together
via an automatic fuse which breaks the cir-
cuit when overloaded (e.g. windows frozen)
and makes the circuit again automatically B7M–386M
after a few seconds.
It is advisable to always carry a few spare
fuses on the vehicle. These can be obtained
from any Volkswagen dealer.
Warning
Never, under any circumstances
”repair” the fuses or replace
them with more powerful ones, Changing a fuse
as damage in another part of the
electrical system could result. Warning
This could even lead to a fire. Please refer to the warning notes
Fuse colour code: compartment.
Violet: . . . . . . . . . . . . . . . . . . . . . . . . . 3 Amp The fuses are located in the instrument
Beige: . . . . . . . . . . . . . . . . . . . . . . . . 5 Amp panel behind a cover – see illustration and
Brown: . . . . . . . . . . . . . . . . . . . . . . 7.5 Amp the overview in the front of Booklet 3.1.1,
Red: . . . . . . . . . . . . . . . . . . . . . . . . . 10 Amp ”Cockpit”.
Blue: . . . . . . . . . . . . . . . . . . . . . . . . 15 Amp On some models, further fuses can be
Yellow: . . . . . . . . . . . . . . . . . . . . . . . 20 Amp found in the vehicle e.g. in the engine com-
White . . . . . . . . . . . . . . . . . . . . . . . . 25 Amp partment on the battery. These fuses
Green: . . . . . . . . . . . . . . . . . . . . . . . 30 Amp should only be replaced by a qualified
dealer.
l Switch off the ignition and the compo-
nent concerned.
l Take the cover off – see illustration.
l A pair of plastic pliers* is secured inside
the lid or in the fuse box and should be used
to remove the fuses.
l The fuse layout is shown on a card in the
lid of the fuse box.
66 IF AND WHEN
66
l Pull out the fuse concerned. Hazard lights

l Replace blown fuse – can be recognised
by the burnt metal strip – with a fuse of Instrument lighting
same amperage.
l If the newly inserted fuse blows again Blower
after a short time, the electrical system
must be checked by a qualified dealer as Air conditioning
soon as possible.
l Replace cover. Heating
Fuse layout
Heated windscreen
The fuse layout is shown on a card in the lid
of the fuse box.
Heated rear window
A number of consumers may run over the
same fuse e.g. heating, air conditioning and
the blowers. In this case, several pictures Heated exterior mirror
can be seen on the fuse card.
The meaning of the pictures on the card is Exterior mirror adjustment
as follows:
Folding in exterior mirror
Dipped beam
Seat heating
Main beam
Horn
Headlight range control
Windscreen wiper
Parking light and washer
Rear window wiper
Fog light and washer
Rear window wiper
Rear fog light
Headlight cleaning system
Reverse light
Sliding roof
Turn signals
IF AND WHEN 67
67
Electric windows Telephone, Telematics
Cigarette lighter Mobile telephone
Vent window Cruise control system
Locking system Navigation
Read owner’s manual Interior lighting
Central electrics Reading light
Ignition electrics Fuel pump
Engine electrics Connector for trailer towing
ABS ABS
ESP
Selector lever lighting
Immobilizer
Licence plate
Heated windscreen washer vents
Combi-instrument
Central locking
Radio
CD player, CD changer
68 IF AND WHEN
68
Replacing bulbs
It is normally no longer possible to replace Please note the following points,
a bulb without first removing other vehicle however, if you wish to change a
parts. This applies to bulbs in particular as bulb:
they can only be accessed from the engine
compartment. Special skills are thus re- Warning
quired to carry out this work. Please refer to the warning notes
Warning any kind of work in the engine
Particular care and attention compartment.
should be paid when working in l The access to the headlights in
the engine compartment! the engine compartment can, ac-
l H7-bulbs* are pressurized and cording to the engine version, be
can explode when changing the extremely difficult and thus hin-
bulb. Risk of injury! der the changing of the bulb. You
could also, above all, injure your
l There is a potentially fatal risk
arms and hands.
when working with vehicles
fitted with gaseous discharge Before starting to replace a bulb, you must
lamps* if the high voltage part of
the lamp is handled incorrectly! first always switch off the consumer con-
cerned.
We recommend, therefore, that the bulbs Do not touch the glass part of the new bulb
only be replaced by a Volkswagen dealer, or with bare fingers because the finger marks
that you ask them for expert advice. left on the glass evaporate when the bulb
becomes hot, the vapour settles on the re-
flector and dims it.
Always use the same type of bulb. The des-
ignation is marked on the base of the bulb
or on the glass.
It is advisable to always a carry a box of
spare bulbs in the vehicle. These can be ob-
tained from Volkswagen dealers.
Please also refer to the further

notes on next page.
IF AND WHEN 69
69
l Remove the headlight cover by lifting it

out and up.
l Replace the defective bulb.
– Remove the connector from the bulb.
B7M–390M – Push the spring clip over the lugs and fold
it to the side.
– Pull the bulb out of the reflector.
– Insert the new bulb so that the lugs are
in the bulb plate in the recess in the re-
flector.
l Place the headlight cover with the retain-
ing lugs wide apart in the receiver.
Main headlight bulb l Fold the upper spring clip over the head-
light cover and engage the clip securely.
Warning
l Push the divider 1 into the side guide
rails to the very end and also secure the bat-
tery cover 2 with the quick releases.
compartment. –Check the headlight setting after installing
a new bulb.
Renewing the bulb for dipped
beam and main beam
l Open bonnet.
l On the left hand side, pull the divider 1 up
and out.
l On the right hand side, screw out both of
the quick releases (arrows and remove the
battery cover 2.
l Fold out the appropriate spring clip on the
rear of the headlight and fold the clip up.
The spring clip on the left hand side is lo-
cated between the windscreen washer
filler opening and the mudguard.
70 IF AND WHEN
70
B7M–391M
IF AND WHEN 71
71
B7M–651M B7M–652M
Lights in the tailgate l Place bulb holder lug first into body open-
ing (arrow) and press holder up at rear until
l Remove flap in trim.
the spring retainer engages.
l Press spring retainer in direction of arrow
l Refit flap. To do this, first slide both flap
and remove downwards.
lugs behind tailgate trim and press flap up-
l Press defective bulb into holder, turn it to wards until it engages.
left and take it out.
l Insert new bulb and turn it fully to the
right.
72 IF AND WHEN
72
If the engine will not start because the bat- l There must be no contact between the
tery is flat, jumper cables can be con- vehicles, otherwise current can flow as
nected to the battery of another vehicle to soon as the plus terminals are connected.
start the engine. The following points
l The flat battery must be properly con-
should be noted:
nected to the electrical system.
Warning l The engine of the boosting vehicle must
Please refer to the warning notes be running.
on page 27 before carrying out l Ensure that the insulated clips have
any kind of work in the engine enough contact to metal. This is particularly
compartment. applicable to clips which are attached to the
engine block.
l Both batteries must be of the 12 Volt var-
iety and the capacity (Ah) of the booster bat- Fuse colour code
tery must be approximately the same as for the starter cable:
that of the flat battery.
l The jumper cables must be heavy
enough to carry the load. Note cable manu-
facturer’s data.
l Only use jumper cables with insulated
clips.
Warning
Never charge a frozen battery –
risk of explosion! There is still a
risk of chemical burns from acid
leaks even after thawing. Always
replace a frozen battery.
Replace a frozen or thawed as the

battery housing might have cracked
due to the ice. Battery acid might
leak out as a result and damage the
vehicle.
IF AND WHEN 73
73
l The negative cable may never

be attached to parts of the fuel
system or to the brake cables.
l The non-insulated parts of the
cable clips must not touch one
B1J–223M another on any account. Further-
more the jumper cable attached
to the battery positive terminal
must not come into contact with
electrically conductive vehicle
parts – danger of short circuit!
l Route the jumper cables so
that they cannot come into con-
A – Flat battery tact with rotating parts in the en-
B – Boosting battery gine compartment.
The jumper cable must be attached l Do not stand with your face
in the following order: over the battery – danger of acid
burns!
On some models, a cover of the fuse
holder* must be opened before it is poss- l Keep sources of ignition
ible to connect the (+) pole of the battery. (naked flames, burning ciga-
rettes etc.) well away from the
1. One end of (+) cable to the (+) terminal battery – danger of explosion!
of the flat battery A.
2. Other end of the cable to the (+) terminal l Start the engine as described in the
of boosting battery B. ”Starting engine” section of Booklet 3.1.1.
3. One end of (–) cable to the (–) terminal of l If the engine does not start at once, stop
boosting battery B. using starter after 10 seconds, wait about
4. Other end of cable (X) to a solid metal half a minute and then try again.
part bolted to the block or to cylinder block l Turn on the blower and the rear window
itself. This connection should be as far away heating in the vehicle with the discharged
as possible from the discharged vehicle bat- battery so that voltage peaks can be mini-
tery A. mised when disconnecting.
Warning l Ensure that the headlights are
l Do not connect the negative switched off as the bulbs can be de-
cable (X) to the negative terminal stroyed by voltage peaks when dis-
of the flat battery. The gas emit- connecting the cables.
ting from the battery could be ig- l With engine running, disconnect cables
nited by the sparks caused. in reverse sequence.
74 IF AND WHEN
74
Tow starting/towing
General notes l When using a tow-rope the driver of the
l Check whether there are any local traffic towing vehicle must engage the clutch very
regulations concerning the towing of ve- gently when moving off and changing gear.
hicles. l The driver of the vehicle being towed
l The tow-rope should be slightly elastic to must ensure that the tow-rope is always
reduce the risk of damage to both vehicles. taut.
It is advisable to use synthetic fibre ropes, l The emergency lights must be switched
or ropes of similar elastic material. It is on on both vehicles – unless local regula-
however safer to use a towing bar! tions differ.
Avoid excessive towing effort and do not l Turn ignition key to ”Drive” position so
jerk. During towing operations on other than that the steering wheel is free and the turn
surfaced roads there is always the danger signals, horn, and, if necessary, the wind-
that the attachment points will be over- screen wiper and washer can be used.
loaded and damaged.
l As the brake servo only works when the
l Before trying to tow start, an at-
engine is running, considerably more pres-
tempt should be made to start using sure is required on the brake pedal when
the battery of another vehicle – see the engine is not running.
previous page.
l More force than usual will be required to
l Both drivers must be familiar with towing
turn the steering wheel as the power as-
procedures. Inexperienced drivers should sisted steering does not work when engine
not attempt to tow start or tow. is not running.
l When there is no lubricant in the manual
or automatic gearbox, the vehicle may only
be towed with driving wheels lifted.
l The vehicle must be lifted at the front if
the distance to be towed is further than 50
km.
A tow-rope or a towing bar must only be ap-
plied at the following points:
IF AND WHEN 75
75
B7M–392M B7M–203C
Front towing eye Rear towing eye

A cover in the lower area of the bumper on l The towing eye is located on the right
the right hand side must first be removed to under the rear bumper – see illustration.
gain access to the front towing eye – see il-
lustration.
To remove the cover, press together the
plastic part1 in the given arrow direction.
This will disengage the retaining lugs and
the cover can be taken off to the front.
To install, first press the cover with the thin
side in the rear of the receiver. Then press
the cover to the back until it engages fully.
76 IF AND WHEN
76
Tow starting Towing

We recommend as a general rule that you When towing vehicles with an auto-
should not tow start your vehicle. Emerg- matic gearbox, the following points
ency starting procedures should be used in- must be noted in addition to the details on
stead – see page 73. page 75:
There are a number of reasons for not tow l Selector lever at ”N”.
starting:
l Do not have the vehicle towed faster
l There is a high accident risk when tow than 30 mph (50 km/h).
starting, e.g. the vehicle could crash into the
l To not tow further than 30 miles (50 kilo-
vehicle that is towing.
metres).
l Unburned fuel can enter the cata-
Reason: When the engine is not running,
lytic converter on vehicles with a the gearbox oil pump is not working and the
petrol engine and cause damage. gearbox is not adequately lubricated for
If a vehicle is to be tow started des- high speeds or long distances.
pite the above warnings the follow- l With a breakdown vehicle the vehicle
ing points must be noted by the may only be suspended at the front.
driver of the vehicle being towed:
Reason: If given a rear suspended tow, the
l Before moving off, engage 2nd or 3rd drive shafts turn backwards. The planetary
gear, depress and hold clutch. gears in the automatic gearbox then turn at
l Switch ignition on. such high speeds that the gearbox will be
severely damaged in a short time.
l Once both vehicles are moving, release
the clutch.
l As soon as engine starts, depress clutch
and move gear lever into neutral to avoid
running into the towing vehicle.
l For technical reasons tow start-
ing a vehicle with an automatic
gearbox is not possible.
IF AND WHEN 77
77
Lifting vehicle
Vehicle jack
The procedure for lifting with the vehicle
jack is described on page 61.
Vehicle hoist
B7M–102C
Before driving onto a vehicle hoist,
please ensure that there is adequate
clearance between the hoist super-
structure and the low parts on un-
derside of vehicle.
Front
Trolley jack
It is essential to use a suitable rubber pad to
prevent damage to the underside of the ve-
hicle.
On no account should the vehicle be
lifted under the engine, gearbox,
rear axle or front axle as this can
cause serious damage. B7M–103C
Warning
l Never start the engine with the
vehicle lifted on the jack – danger
of accident!
l The vehicle must be supported
on suitable stands if work has to
be done underneath the vehicle. Rear
Lifting points for hoist and

trolley jack
The vehicle may only be lifted at the
points shown in the illustration as
serious damage could otherwise be
done to the vehicle.
78 IF AND WHEN
78
ALPHABETICAL INDEX
Numbers C
4MOTION . . . . . . . . . . . . . . . . . . . . . 10 Car phone . . . . . . . . . . . . . . . . . . . . . 52
Care of leather . . . . . . . . . . . . . . . . . 24
Care of vehicle . . . . . . . . . . . . . . . . . 19
A – Alloy wheels . . . . . . . . . . . . . . . 23
Accessories . . . . . . . . . . . . . . . . . . . 49 – Instrument panel . . . . . . . . . . . . 24
Additional battery . . . . . . . . . . . . . . 39 – Seat belts . . . . . . . . . . . . . . . . . . 25
Alloy wheels . . . . . . . . . . . . . . . . . . . 23 – Thermal box . . . . . . . . . . . . . . . . 25
Anti-freeze . . . . . . . . . . . . . . . . . . . . 33 Catalytic converter . . . . . . . . . . . . . 12
Anti-locking brake system (ABS) . . . 6 Cavity preservation . . . . . . . . . . . . . 22
Anti–knock properties of the fuel . . 3 Cetane number . . . . . . . . . . . . . . . . . 3
Anti–theft wheel bolts . . . . . . . . . . 64 Changing wheels . . . . . . . . . . . . . . . 60
Aquaplaning . . . . . . . . . . . . . . . . . . . 44 Cleaning and anti-corrosion treat–
Automatic car washes . . . . . . . . . . 20 ment of engine compartment . . 26
Cleaning plastic parts . . . . . . . . . . . 24
Cleaning the instrument panel . . . 24
B Cleaning the vehicle . . . . . . . . . . . . 19
Code number . . . . . . . . . . . . . . . . . . 64
Ball coupling . . . . . . . . . . . . . . . . . . . 55
Coolant level . . . . . . . . . . . . . . . . . . . 33
Battery . . . . . . . . . . . . . . . . . . . . . . . . 38
Cooling additive . . . . . . . . . . . . . . . . 33
– Charging . . . . . . . . . . . . . . . . . . . 40
Cooling system . . . . . . . . . . . . . . . . 33
– Installing . . . . . . . . . . . . . . . . . . . 42
– Removing . . . . . . . . . . . . . . . . . . 42
– Renewing . . . . . . . . . . . . . . . . . . 41
– Winter operation . . . . . . . . . . . . 39
D
Bonnet . . . . . . . . . . . . . . . . . . . . . . . . 29 Depression points for jack . . . . . . . 61
Brake fluid . . . . . . . . . . . . . . . . . . . . . 37 Diesel engines, supplementary
heating unit . . . . . . . . . . . . . . . . . . . 4
Brake servo . . . . . . . . . . . . . . . . . . . . 6
Diester . . . . . . . . . . . . . . . . . . . . . . . . . 3
Brake system . . . . . . . . . . . . . . . . . . 37
Differential lock . . . . . . . . . . . . . . . . . 8
Brakes . . . . . . . . . . . . . . . . . . . . . . . . . 5
Door seals . . . . . . . . . . . . . . . . . . . . . 21
Breakdown set . . . . . . . . . . . . . . . . . 58
Drawbar weight . . . . . . . . . . . . . . . . 17
Bulbs, replacing . . . . . . . . . . . . . . . . 69
INDEX 79
79
ALPHABETICAL INDEX
D
Driving abroad . . . . . . . . . . . . . . . . . 16 – Fuel . . . . . . . . . . . . . . . . . . . . . . . . 2
Driving in winter, Diesel fuel . . . . . . 3 – Old oil . . . . . . . . . . . . . . . . . . . . . 32
Driving tips . . . . . . . . . . . . . . . . . . . . 11 – Old tyres . . . . . . . . . . . . . . . . . . . 45
Driving with four-wheel drive . . . . 10 – Tyre pressure . . . . . . . . . . . . . . . 44
– Tyres . . . . . . . . . . . . . . . . . . . . . . 45
– Unleaded fuel . . . . . . . . . . . . . . . 2
E – Washing the vehicle . . . . . . . . . 20
Electronic differential lock . . . . . . . . 8 ESP . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Electronic Stabilisation Exhaust
Programme . . . . . . . . . . . . . . . . . . . 9 – Gases . . . . . . . . . . . . . . . . . . . . . 13
Emergency starting . . . . . . . . . . . . . 73 – System . . . . . . . . . . . . . . . . . . . . 12
Engine Exhaust emission
– Oil . . . . . . . . . . . . . . . . . . . . . . . . 30 control system . . . . . . . . . . . . . . . 12
– Oil change intervals . . . . . . . . . 32 External aerial . . . . . . . . . . . . . . . . . . 52
– Oil consumption . . . . . . . . . . . . 31
– Oil level . . . . . . . . . . . . . . . . . . . . 31
– Safety notes . . . . . . . . . . . . . . . 27 F
Environment Fan . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
– Battery . . . . . . . . . . . . . . . . . . . . 41 First aid . . . . . . . . . . . . . . . . . . . . . . . 53
– Brake fluid . . . . . . . . . . . . . . . . . 37 First Aid Kit . . . . . . . . . . . . . . . . . . . . 53
– Care of car . . . . . . . . . . . . . . . . . 19 Flat tyre . . . . . . . . . . . . . . . . . . . . . . . 58
– Coolant . . . . . . . . . . . . . . . . . . . . 33 Four-wheel drive . . . . . . . . . . . . . . . 10
– Driving with low Fuel . . . . . . . . . . . . . . . . . . . . . . . . . 2, 3
emissions/noise . . . . . . . . . . . . 13 – Additives . . . . . . . . . . . . . . . . . . . . 2
– Driving with respect – Consumption . . . . . . . . . . . . . . . 13
for the environment . . . . . . . . . 13
– Saving . . . . . . . . . . . . . . . . . . . . . 13
– Engine oil . . . . . . . . . . . . . . . . . . 32
– Unleaded . . . . . . . . . . . . . . . . . . . 2
– Exhaust gas system . . . . . . . . . 12
Fuels, additives . . . . . . . . . . . . . . . . . 3
Fuses . . . . . . . . . . . . . . . . . . . . . . . . . 66
80 INDEX
80
ALPHABETICAL INDEX
H
Headlights, Oil consumption . . . . . . . . . . . . . . . 31
attaching adhesive strips . . . . . . 16 Oil dipstick, engine . . . . . . . . . . . . . 31
Oil specifications . . . . . . . . . . . . . . . 30
I
Inspection intervals . . . . . . . . . . . . . 32 P
Paint care . . . . . . . . . . . . . . . . . . . . . 21
Parking . . . . . . . . . . . . . . . . . . . . . . . 12
J Petrol
Jack . . . . . . . . . . . . . . . . . . . 54, 61, 62 – Additives . . . . . . . . . . . . . . . . . . . . 2
Jacking points . . . . . . . . . . . . . . . . . 62 – Quality . . . . . . . . . . . . . . . . . . . . . . 2
Jump leads . . . . . . . . . . . . . . . . . . . . 73 Power assisted steering . . . . . . . . . . 7
L R
Lifting vehicle . . . . . . . . . . . . . . . . . . 78 Radio . . . . . . . . . . . . . . . . . . . . . . . . . 51
Lubricants . . . . . . . . . . . . . . . . . . . . . 30 Reduction of engine output . . . . . . . 9
Renewal of parts . . . . . . . . . . . . . . . 49
Replacement parts . . . . . . . . . . . . . 49
M Replacing bulbs . . . . . . . . . . . . . . . . 69
Mobile telephone . . . . . . . . . . . . . . 52 RME diester . . . . . . . . . . . . . . . . . . . . 3
Modifications . . . . . . . . . . . . . . . . . . 49 Rubber seals . . . . . . . . . . . . . . . . . . 21
Running-in . . . . . . . . . . . . . . . . . . . . . 11
O
Octane number . . . . . . . . . . . . . . . . . 2
Oil . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
Oil additives . . . . . . . . . . . . . . . . . . . 31
Oil change intervals . . . . . . . . . . . . . 32
INDEX 81
81
ALPHABETICAL INDEX
S T
Safety notes . . . . . . . . . . . . . . . . . . . 27 Towing . . . . . . . . . . . . . . . . . . . . . . . . 77
Saving energy . . . . . . . . . . . . . . . . . 13 Towing eye . . . . . . . . . . . . . . . . . . . . 76
Seals Trailer towing . . . . . . . . . . . . . . . . . . 17
– On roof frame . . . . . . . . . . . . . . 21 Tread depth . . . . . . . . . . . . . . . . . . . 44
– Windscreen seals . . . . . . . . . . . 21 Trolley jack . . . . . . . . . . . . . . . . . . . . 78
Sliding/tilting roof . . . . . . . . . . . . . . . 65 Turn signals . . . . . . . . . . . . . . . . . . . 71
Snow chains . . . . . . . . . . . . . . . . . . . 48 Two-way radios . . . . . . . . . . . . . . . . 52
Socket . . . . . . . . . . . . . . . . . . . . . . . . 17 Tyres . . . . . . . . . . . . . . . . . . . . . . . . . 43
Spare wheel . . . . . . . . . . . . . . . . . . . 56 – Condition . . . . . . . . . . . . . . . . . . 44
Speeds . . . . . . . . . . . . . . . . . . . . . . . 11 – Inflation pressure . . . . . . . . . . . 43
Stabilisation Programme . . . . . . . . . 9 – Stipulated direction of rotation 63
Steering . . . . . . . . . . . . . . . . . . . . . . . . 7
Sunroof . . . . . . . . . . . . . . . . . . . . . . . 65
Supplementary heating unit . . . . . . . 4 U
Syncro, snow chains . . . . . . . . . . . . 10 Unbalanced wheels . . . . . . . . . . . . . 44
Undercoating . . . . . . . . . . . . . . . . . . 23
Unleaded fuel . . . . . . . . . . . . . . . . . 2, 3
T
Tail lights . . . . . . . . . . . . . . . . . . . . . . 71
Technical modifications . . . . . . . . . 49 V
Telephone . . . . . . . . . . . . . . . . . . . . . 52 Vehicle battery . . . . . . . . . . . . . . . . . 39
The first 1500 km . . . . . . . . . . . . . . 11 Vehicle jack . . . . . . . . . . . . . . . . . . . . 78
Tools . . . . . . . . . . . . . . . . . . . . . 54, 58 Vehicle lift . . . . . . . . . . . . . . . . . . . . . 78
Tow hook . . . . . . . . . . . . . . . . . . 54, 55 Vehicle tools . . . . . . . . . . . . . . . 54, 58
Tow starting . . . . . . . . . . . . . . . . . . . 77
82 INDEX
82
ALPHABETICAL INDEX
W
Warning triangle . . . . . . . . . . . . . . . 53
Washing . . . . . . . . . . . . . . . . . . . . . . 19
Wheel bolt security set . . . . . . . . . 64
Wheel bolts . . . . . . . . . . . . . . . . . . . 46
Wheels . . . . . . . . . . . . . . . . . . . . . . . 43
Windows, de-icing . . . . . . . . . . . . . . 22
Windscreen washer system . . . . . 35
Winter operation
– Battery . . . . . . . . . . . . . . . . . . . . 39
– Care of vehicle . . . . . . . . . . . . . 19
– Cooling system . . . . . . . . . . . . . 33
– De-icing windows . . . . . . . . . . . 22
– Engine oil . . . . . . . . . . . . . . . . . . 30
– Snow chains . . . . . . . . . . . . . . . 48
– Tyres . . . . . . . . . . . . . . . . . . . . . . 47
– Windscreen washer system . . 35
Winter tyres . . . . . . . . . . . . . . . . . . . 47
Wiper blades . . . . . . . . . . . . . . . . . . 36
INDEX 83
83
VOLKSWAGEN AG is working continuously All rights are reserved expressly by VOLKS-
on the development of all types and mo- WAGEN AG. Subject to modification with-
dels. Please appreciate that we must re- out notice.
serve the right to change our models in
Reprinting, reproducing or translation, in
shape, equipment and technology at any
whole or in part, is not permitted without
time. No legal commitment is therefore im-
written permission from VOLKSWAGEN
plied by the details, illustrations and descrip-
AG.
tions in this manual.
Produced in Germany
The texts, illustrations and norms in this
manual are based on the information avail-
 VOLKSWAGEN AG
able at the time of going to print.
` This paper was manufactured from

pulp bleached without using chlorine.
3.2 Sharan | Rat und Tat | Art.-Nr.: 231.551.SHR.29
Redaktionsschluß: 04.2002 | Ausgabe: englisch 05.2002

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Sharan

Tips and Maintenance

2) Cetane Number - Measurement of diesel fuel

Supplementary heating unit*

Overheating of the brakes Brake servo

Power assisted steering*

Electronic Differential Lock (EDL)*

Warning Modifications to the vehicle (e.g. to

Electronic Stabilisation Programme*

Four-wheel drive* (4MOTION)

The first 1500 km – and afterwards

YOUR VEHICLE AND THE ENVIRONMENT 11

Exhaust emission control

12 YOUR VEHICLE AND THE ENVIRONMENT

Driving economically and with

` Look ahead when driving!

YOUR VEHICLE AND THE ENVIRONMENT 13

An important basis for economic driving can

14 YOUR VEHICLE AND THE ENVIRONMENT

YOUR VEHICLE AND THE ENVIRONMENT 15

16 YOUR VEHICLE AND THE ENVIRONMENT

Operations instructions vehicle, and adjust for full load conditions,

1) The combined weight is made up of the

YOUR VEHICLE AND THE ENVIRONMENT 17

l The headlight settings, should be Please also refer to the notes on

18 YOUR VEHICLE AND THE ENVIRONMENT

CLEANING AND CARING FOR YOUR VEHICLE 19

20 CLEANING AND CARING FOR YOUR VEHICLE

Washing vehicle with high pressure Paint damage

CLEANING AND CARING FOR YOUR VEHICLE 21

Windows Plastic parts

The windows should also be cleaned on the Cavity preservation

` If the wax which has run out is

22 CLEANING AND CARING FOR YOUR VEHICLE

Steel wheels Undercoating

CLEANING AND CARING FOR YOUR VEHICLE 23

Care of the vehicle Natural leather

24 CLEANING AND CARING FOR YOUR VEHICLE

Upholstery cloth and textile Dirty belts should be cleaned by washing

Cleaning seat belts

CLEANING AND CARING FOR YOUR VEHICLE 25

Cleaning the engine The ignition must be switched off

26 CLEANING AND CARING FOR YOUR VEHICLE

Safety notes for working in the

CHECKING AND REFILLING 27

l Never spill any liquids over the Fan

28 CHECKING AND REFILLING

CHECKING AND REFILLING 29

Engine compartment Engine oil

1 - Engine oil dipstick

30 CHECKING AND REFILLING

CHECKING AND REFILLING 31

Topping up engine oil Warning

The engine oil must be changed at the inter-

32 CHECKING AND REFILLING