HUAWEI SMC2.

0 V100R003C10 Quick Start Guide

Document Issue: 01（2014-11-30）
BOM number: 31506925

Huawei Technologies Co.,Ltd.

Copyright © Huawei Technologies Co., Ltd. 2014. All rights reserved.
No part of this document may be reproduced or transmitted in any form or by any means without prior written consent of
Huawei Technologies Co., Ltd.

Overview
HUAWEI Service Management Center 2.0 (SMC2.0) is a new-generation videoconferencing service
management system developed by Huawei. With its web interfaces for users with different permissions, the
SMC2.0 can be used to uniformly manage a variety of devices, including participants, Multipoint Control
Units (MCUs), Switch Centers (SCs), and Recording & Streaming Engines (RSEs), to schedule, initiate, and
control video conferences, and to allocate and schedule conference resources in a unified manner.

Inspection After Unpacking the Carton

After unpacking the carton, check items in the carton according to Table 1.
Table 1 Items in the carton

No. Item Description

1 RH2285 V2 server One

2 Fittings box The fittings box contains the following items:

Power cables
Documentation CD-ROM of the server
Operating system (OS) CD-ROM
SMC2.0 software CD-ROM Preparations
USM V2 CD-ROM
RH2285 V2 Server Quick Start Guide
HUAWEI SMC2.0 Quick Start Guide
Preinstall Report

Preparations
Powering On the Server
Place the RH2285 V2 server in the cabinet.
Connect cables, including ground cables, network cables, and power cables.
Power on the server.
For details about the preceding operations, see the RH2285 V2 Server Quick Start Guide.

Checking the Preinstallation Report

Check the preinstallation report of the SMC2.0 server and understand the default information in Table 2.

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 Table 2 Default server information

Item Default Setting

IP address of the server management network port 192.168.2.100

User name of the server management system (iMana) root

Password of the server management system (iMana) Huawei12#$

Windows Server 2008 administrator account SWMaster

Windows Server 2008 administrator password Change_Me

Accessing the Operating System

Remotely access the OS using the iMana.
Before accessing the OS, prepare a computer and connect the computer to the network where the
SMC2.0 server is located. Table 3 lists the requirements on the computer environment.
Table 3 Requirements on computer environment

Operating Environment Configuration Requirement

OS Windows 7 32-bit

Browser Windows Internet Explorer 8.0

Java operating environment JRE 1.6.0U25 and later

Use a network cable to connect the computer to the management

Physical networking network port of the iMana.
Ensure that the computer and the iMana management network
port can be pinged.

For details about the running environment for the PC client, see Operating Environment in the RH2285 V2
Server User Guide. To access this topic, choose Routine Maintenance > Overview of the iMana >
Operating Environment.

Logging In To the OS
1. Open Internet Explorer, enter https://IP address of the management network port in the address
box, and press Enter. The default value of the preceding IP address is 192.168.2.100.
2. On the iMana login page that is displayed, enter the user name and password. The default user
name and password are root and Huawei12#$ respectively.
3. Choose Remote Control > Remote Virtual Console(shared mode) from the home page of iMana.
The page for remotely logging in to the OS is displayed.
4. Enter the user name and password of the OS. The default user name and password are SWMaster
and Change_Me respectively.
If you log in to the iMana and OS for the first time, change the login password in a timely manner and record
the new password.

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 Activating the OS
After logging in to the OS for the first time, activate the OS in a timely manner. Unactivated system
cannot enjoy after-sales services provided by the Microsoft website.
1. Choose Start > Computer. Right-click the displayed page and choose Properties from the shortcut menu.
2. Click Change product key. In the wizard that is displayed, enter the serial number attached on the OS
CD-ROM.
3. After the installation ID is generated, dial Microsoft's after-sales service hotline to obtain the
confirmation ID.
4. Enter the obtained confirmation ID to activate the OS.
Microsoft's after-sales service hotlines in China are 8008203800 (fixed phone number) and 4008203800. For
other areas, dial the Microsoft's local after-sales service hotline.
Properly keep the OS serial number.

Configuring Network Parameters

Before you use the SMC2.0, change the SMC2.0 server IP address as planned.
1. Choose Start > Control Panel > Network and Internet > Network and Sharing Center >
Change adapter settings. Disable all network adapters to which no network cable is connected.
2. Change the SMC2.0 server IP address, as shown in Figure 1.
Figure 1 Changing the IP address

3. Click OK.
After changing the IP address, choose Start > Administrative Tools > Server Manager > Configuration >
Services and restart the following services:
HUAWEI SwitchCenter AccessManager
HUAWEI SwitchCenter Business
HUAWEI SwitchCenter UCS Server

(Optional) Upgrading the SMC2.0

The SMC2.0 server is preinstalled with SMC2.0 software before delivery. If the preinstalled version does
not meet the site requirements, upgrade the SMC2.0 software.

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 To obtain the required software version, visit http://support.huawei.com/enterprise, choose Software >
Unified Communications and Collaboration > Telepresence and Videoconferencing >
Videoconferencing Infrastructure > SMC2.0, and download the desired software.
If data has been generated at your site, back up the data before an upgrade. For details, see the related
Upgrade Guide.
1. Upload the installation package to the SMC2.0 server.
2. Double-click SmcInstall.exe in the installation package, right-click Setup.bat in the SmcInstall
directory, and choose Run as administrator from the shortcut menu.
The name of the path for storing the Setup.bat file cannot contain the following characters: &, ^ , (, ).
3. The installation program runs automatically until the interface shown in Figure 2 is displayed.
Figure 2 Upgrading the database

4. Enter U to upgrade the database.

If you enter C, a new database will be created and the data in the original database will lose. Perform this
operation with caution.
5. Wait until the installation is complete.
After the installation is complete, the SMC2.0 server will automatically restart.

Initial Configuration
Checking Services
Proper running of the SMC2.0 depends on the following services:
SMC2.0 services
-HUAWEI SMC 2.0 Conference
-HUAWEI SMC 2.0 ConvergeGateway
-HUAWEI SMC 2.0 Database
-HUAWEI SMC 2.0 Device
-HUAWEI SMC 2.0 Email
-HUAWEI SMC 2.0 Log
-HUAWEI SMC 2.0 Register
-HUAWEI SMC 2.0 User
-HUAWEI SwitchCenter AccessManager
-HUAWEI SwitchCenter Business
-HUAWEI SwitchCenter UCS Server

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 Windows and database services
-World Wide Web Publishing Service
-IIS Admin Service
-SQL Server(SQLEXPRESS)
-SQL Server VSS Writer
-PGSQL
Choose Start > Administrative Tools > Server Manager > Configuration > Services and confirm
that Status of the preceding services is Started.
Logging In to the SMC2.0
Table 4 lists the requirements on client software configurations of the SMC2.0.
Table 4 Requirements on client software

Item Recommended Configuration

Microsoft Internet Explorer 8.0 or later
If you use the browser for the first time, set Compatibility View as follows:
Browser 1. Choose Tools > Compatibility View Settings.
2. Deselect Include updated website lists from Microsoft, Display intranet sites in
Compatibility View, and Display all websites in Compatibility View.
3. Click Close.

1. On the PC client, open a web browser. In the address bar, enter http://SMC2.0 server IP address
and press Enter. The login page shown in Figure 3 is displayed.
Figure 3 Login page

2. Enter User name and Password. The default user name and password are admin and Change_Me
respectively. Then, click Log In.
3. If you log in to the SMC2.0 for the first time, the Change User Password dialog box shown in
Figure 4 is displayed.
Figure 4 Change User Password dialog box

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 4. Enter the current password in the Current password text box, enter the new password in the New
Password and Confirm new password text boxes, and read and select the displayed information.
5. Click Save.
The page shown in Figure 5 is displayed.
Keep the new admin password secure. If the password is lost:
You cannot log in to the system as the admin user.
All service data is lost.
You must reinstall the SMC2.0 to recover the login permission of the admin user.
Figure 5 Home page

Applying for and Importing a License File

Applying for a License File
1. Log in to the web interface of the SMC2.0 as the admin user.
2. Choose Help > View License and record License ESN that is displayed on the page.
3. Use either of the following methods to apply for a license file:
Visit http://app.huawei.com/isdp/ and apply for a license file.
Send the contract No. and ESN to [email protected]. A license file will be sent to you
within one to three working days.
Importing a License File
1. Log in to the web interface of the SMC2.0 as the admin user.
2. Choose Help > View License.
3. Click Import License, select the path for storing the license file, and click Upload. The value of
License status changes to Normal.
4. On the View License page, check whether the imported license file is the one you applied for. If the
imported license file is not the one you applied for, contact Huawei technical support engineers.

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Adding Participants
You can add a participant using any of the following four methods: Predefine a participant. Automatically
discover a participant. Add a manageable participant. Add an unmanageable participant. The following
provides the procedure for adding a manageable participant as an example. For details about the other
methods, see the related Configuration Guide.
Adding a Participant to the SMC2.0.
The following uses TE50 as an example to describe how to add a participant.
1. Log in to the web interface of the SMC2.0.
2. Choose Devices > Participant and click Add Participant.
3. Enter the IP address of the participant in the Device Address text box and click Next.
The configuration information of the participant is displayed.
4. Configure basic information, H.323 parameters, and SIP parameters of the participant,
as shown in Figure 6.
Figure 6 Adding a participant

Table 5 Key parameters of the participant

Parameter Description Setting

Name the participant uses to register
H.323 ID with the GK. This parameter is defined by users.
Enter a number that starts with the
E.164 alias Number the participant uses to register corresponding zone prefix and complies
with the GK. with the zone requirements.
This parameter can be set to a number,
URI Unified ID the participant uses to IP address, or name in URI format.
register with the SIP server. The parameter value must be different from
values of H.323 ID and E.164 alias.

User name the participant uses to

User name register with the GK or the SIP server. This parameter is defined by users.

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 Table 5
The value contains eight characters or more,
Password the participant uses to including at least two types of the following:
Password lowercase letters, uppercase letters, digits,
register with the GK or the SIP server.
and special characters (except for spaces).

5. Click Add.
On the Participants page, the new participant is online, as shown in Figure 7.
Figure 7 Participant status

Verifying the Result

If the following status icons are displayed, the participant is successfully added to the SMC2.0:

: A management connection is set up between the SMC2.0 and the participant.

: The participant is registered with a GK.

: The participant is registered with the SIP server.

Adding an MCU
You can add an MCU to the SMC2.0 using any of the following methods: Automatically discover an MCU. Add
an MCU as a manageable device. Add an MCU as an unmanageable device. The following provides the
procedure for adding as a manageable MCU as an example. For details about the other methods, see the
related Configuration Guide.

Setting Service Connection Parameters on the MCU

The following uses the VP9660 as an example to describe how to set service connection parameters.
1. Log in to the MCU web interface as the admin user.
2. Choose Settings > System > Connection Management.
3. Configure connection parameters of the MCU, as shown in Figure 8.
Figure 8 Connection parameters

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 Table 6 Connection parameter description

Parameter Description Setting

Connection type Type of the conference management
system to which the MCU is connected. Select SMC2.0/IMS.

Communication port between the Record your setting here. It must be consistent
Listening port MCU and the SMC2.0. with the setting of Port on the SMC2.0.

Whether encryption mode is used for Record your setting here. It must be
Connection mode the connection between the MCU and consistent with the setting of Connection
the SMC2.0. mode on the SMC2.0.
Record your setting here. It must be
Connection Password the SMC2.0 uses to connect consistent with the setting of Connection
Password to the MCU. password on the SMC2.0.

4. Click OK.
If Connection type is modified, you must restart the MCU as prompted.

Adding an MCU to the SMC2.0

1. Log in to the web interface of the SMC2.0.
2. Choose Devices > MCU and click Add MCU.
3. Enter the MCU IP address in the Device Address text box and click Next. The SMC2.0 starts to search
for the MCU. If the MCU is found, the MCU configuration information is displayed.
4. Configure basic information, H.323 parameters, and SIP parameters of the MCU, as shown in Figure 9.

Figure 9 Adding an MCU

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 Table 7 Key parameters of the MCU

Parameter Description Setting

Prefix Prefix of the area for which the MCU

provides videoconferencing services. Example: 0755

Communication port between the The value of this parameter must be the same
Port SMC2.0 and the MCU. as the value of Listening port set on the MCU.

The value of this parameter must be the same

Connection Password the SMC2.0 uses to connect as the value of Connection Password set on
password to the MCU. the MCU.
Whether encryption mode is used for The value of this parameter must be the
Connection mode the connection between the SMC2.0 same as the value of Connection mode
and MCU. set on the MCU.
HTTP connection Password the SMC2.0 uses to The value of this parameter must be the same
password upgrade the MCU online. as the administrator password set on the MCU.
Name the participant uses to
H.323 ID register with the GK. This parameter is defined by users.

The value contains eight characters or more,

Password the MCU uses to register including at least two types of the following:
Password with the GK or the SIP server. lowercase letters, uppercase letters, digits,
and special characters (except for spaces).
This parameter can be set to a number, IP
URI Unified ID the MCU uses to register address, or name in URI format. The parameter
with the SIP server. value must be different from the value of
H.323 ID.
5. Click Add.
On the MCU page, the new MCU is online, as shown in Figure 10.
Figure 10 MCU status

Verifying the Result

If the following status icons are displayed, the MCU is successfully added to the SMC2.0:
: A management connection is set up between the SMC2.0 and the MCU.
: The MCU is registered with a GK.
: The MCU is registered with a SIP server.
: A service connection is set up between the SMC2.0 and the MCU.

Initiating a Conference
On the SMC2.0, initiate a conference to check whether the SMC2.0 functions properly.

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Before scheduling a conference, ensure that:
The SMC2.0's embedded SC is online.
An MCU has been added to the SMC2.0 and the MCU is online.
At least two participants have been added to the SMC2.0 and the participants are online.

1. Log in to the web interface of the SMC2.0.

2. Choose Conferences > New Conference. The New Conference page shown in Figure 11 is displayed.
Figure 11 Creating a new conference

3. Retain default settings for basic conference parameters.

4. Click Add Participant. The Add Participant page shown in Figure 12 is displayed.

Figure 12 Adding a participant

5. Select the required participant, click Add, and then click Close.
6. Click Schedule Conference. If the conference is scheduled successfully, the conference list is
displayed. Otherwise, an error message is displayed.

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Obtaining Help
You can perform the following operations on the SMC2.0 page to obtain help information:
Choose Help > Help to display a complete online help document.
In the upper right corner of any page, click to obtain help information for that page.
In the upper right corner of any dialog box, click to obtain help information for that dialog box.

Follow-up Procedures
Visit http://support.huawei.com/enterprise, choose Product Support > Unified Communications and
Collaboration > Telepresence and Videoconferencing > Videoconferencing Infrastructure >
SMC2.0, and download the product documentation matching the product version. For details, see
Table 8.
Table 8 Task instructions

Document Task Instruction

Configuration Guide This document provides guidance for engineers to complete deployment
configurations, including but not limited to the following:
Planning zones
Adding service areas
Configuring the SC
Adding devices (participants, MCUs, RSEs)
Upgrading devices
Configuring typical networking
Provides guidance for enterprise users to complete daily operation and
Administrator Guide maintenance, including but not limited to the following:
Managing organizations
Adding or deleting users
Initiating a conference
Managing a conference
Querying reports
Setting system parameters
Checking logs and alarm

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