Reading and

Writing Skills
Quarter 4 – Module 9:
Composing Professional
Correspondence

RWS11- b
 What I Know

Choose the letter of the best answer. Write the chosen letter on a sheet of paper.

1. Which document is an enclosure to a cover letter that is used for

employment and highlights applicant’s education, experience,
skills, and qualifications?
A. Biodata C. Application Letter
B. Résumé D. Memorandum
2. Which of the following is not a résumé
format?
A. Chronological C. Functional
B. Fusion D. Combination
3. Which of the following is not a necessary part of a résumé?
A. Religion C. Education
B. Contact Information D. Employment history
4. In which part of a résumé would you most likely include your bilingual
skills?
A. Education C. Contact information
B. Employment History D. Additional Information
5. What information should you leave off in your résumé?
A. Experiences C. Hobbies
B. Awards D. Accomplishments
6. Which part of the résumé reflects the applicant’s career goals and
intention for applying on the job?
A. Personal Details C. Work Experience
B. Career Objective D. Additional Information
7. Which of the following is not necessary to include in your personal
details?
A. Height and Weight C. Contact Number
B. Mailing Address D. Email Address
8. What information in the education section should you include in a
résumé?
A. Name of the institution C. Inclusive dates or year attended
B. Course or program taken D. All of the above
9. It is recommended to start your phrases for the job description with.
A. Nouns c. Verbs
B. Adjectives d. Adverbs
10. When you are asked to provide 2-3 professional or character
references, you may include .
A. Parents, siblings, and other relatives
B. Former employers, former managers, teachers/professors
C. The CEO who happens to be your uncle as well.
D. All of the above
11. The following are sections of the additional information that you
may include in your résumé except .
A. Awards/ Achievements c. Skills and Strength
B. Languages d. Professional Experience
12. The text of your résumé should always be .
A. Printed in capital letters
B. Printed with decorative fonts
C. Printed using black ink
D. Printed with a font size of 9
13. Job applicants should print their résumés on .
A. White paper c. Colored paper
B. Glossy paper d. Photo paper

14. Enrique would like to apply for a service crew position in a local
 fast food chain in his hometown. If he has no work experience,
what should he do with his résumé instead?
A. Just write the heading and leave it blank
B. Highlight the skills that he possesses
C. Better not to submit his résumé
D. Copy the work experience from other résumés
15. Liza is going to submit her résumé online. Which of the following
is the best email address for her to use?
A. [email protected]
B. [email protected]
C. [email protected]
D. [email protected]

Lesson
Composing a Résumé
1
Résumés, application letters, and other professional correspondence are
some of your weapons to start up and sustain your career. Most of the
time, your résumé is the first written document that your employers will
be looking at while reviewing your application. Having a well-written
résumé is very important in helping you secure an interview which could
open your doors to job vacancies and opportunities.

In selecting exit points in Senior High School, you are expected to either
prepare for employment, entrepreneurship, skills development, or
higher education. Whichever exit point you are most likely to consider
after Grade 12, you would definitely need a persuasive résumé that will
create the best impression of you.

What’s In

In the previous module, we focused on the various forms of academic

writing. As we move forward, you will discover different forms of
professional writing such as résumés, application letters, and other
business or office correspondence. It is not too early for you to start
learning this professional task. This will enable you to prepare yourself
on the reality of the professional world.

What’s New

Know yourself better by identifying your strengths before coming up

with your career objectives and writing your résumé. You may do it by
yourself or ask a few people to help you answer the questions below.
Write your answers on a separate sheet of paper.

1. Name at least three traits or characteristics that you think people

admire about you the most.
2. Think of a challenge or a problem that you had encountered.
How did you arrive at a solution?
3. Which subjects do you do well in school? Why?

4. What do you think is your expertise?

5. What makes you proud of yourself?
 What is It

Résumé originated from the French word résumé which means,

“summary”. It is a concise document that highlights your education,
work experiences, and other qualifications such as your skills and
strengths. These are information or qualifications that your future
employer might look for in the job that you are applying for. A résumé is
usually an enclosure to an application or cover letter so it is
recommended that you prepare the résumé first since the information
that you include there will be the basis of your letter. On the next page is
the structure and organization of a sample résumé:
Personal Details
-include your full LILY D. CRUZ
name and contact 140 Emerald St. Victoria Homes,
information Cabuyao City, Laguna, Philippines 4025
09998054321
Career [email protected]
Objective/
Summary CAREER OBJECTIVE
-convey your goals To obtain employment as a Human Resource Staff at JTBC
or highlights Company where I can utilize my existing skills and knowledge.
experience
EDUCATION
Education 2014 – 2018 Polytechnic University of the Philippines- Sta. Rosa
-list the most Bachelor of Science in Business Administration
recent first Major in Human Resources Development Management
Cum Laude

WORK EXPERIENCE
Work Experience 2018-Present DanBam Phils. Inc.
- use action verbs HR Staff
for descriptive Sta. Rosa City, Laguna
phrases and list  Supervised the interview process
the most recent  Participated in recruitment efforts
experience first  Organized job application résumés

Additional 2017-2018 Laguna Brewery, Inc.

Information HR Staff (Internship)
- optional part; Cabuyao City, Laguna,
headings could be  Provided support within the HR functions such
languages, awards, payroll and interview process
achievements,  Ensured completion of the requirements for new
skills, etc. employees
SKILLS
 Proficient in Microsoft Office
References  Strong oral and written communication skills
- 2 to 3 reliable
people to endorse REFERENCES
you; could be ALLAN Z. GOZON MARY JOY D. GUZMAN
former professor HR Manager HR Manager
or employer DanBam Phils. Inc. Laguna Brewery, Inc.
Sta. Rosa City, Laguna Cabuyao City, Laguna
+639951012345 +639150987654
[email protected] [email protected]
 What’s More

Below is an example of an ‘Incorrect Résumé’. On a separate sheet of paper, write down

the miscues found and rewrite it applying the necessary corrections

LETIZIA G. RIVERA
Address: 537 J.P. Rizal St. Bacoor City, Cavite Contact Number: +63918 7778899 Email:

CAREER OBJECTIVE
Seeking for any vacant position available for a high school graduate in your company where I can demonstrate my
sense of humor

EDUCATION
Doña Juana Integrated National High School Bacoor City, Laguna
Senior High School Graduate

VOLUNTEER EXPERIENCE
INFORMATION DESK ASSISTANT
SHS Job Fair
Took pictures of my friends
Assisted participants and guests
Responsible for the monitoring of attendance

SKILLS
- Proficient in Adobe Photoshop

537 J.P. Rizal St. Bacoor City, Cavite

+639185454455
No Email

What I Have Learned

Answer the questions below on a separate sheet of paper.

1. Why do we need to make a résumé? Is it important?

2. When can you say that a résumé is impressive and a well-written one?
 What I Can Do
Look for an interesting job advertisement from a newspaper or from the
internet and write a résumé that suits the nature of the job you are
applying for. Prepare your résumé on a clean sheet of paper by following
the tips or guidelines in making a good one. A rubric is attached as
reference for checking your résumé.
Criteria Excellent Good Needs SCORE
(4) (3) Improvement (2)
Résumé All 6 parts are Only 1 part is 3 parts are missing
Content complete and in missing but the with very
detail. content is in detail. little details.
Format and Consistent font and Minor issues with Inappropriate
Appearance spacing with font, spacing, and font, spacing, and
appropriate margins. margins. Easy to read margin. Too much
It is easy but with white
to read and not too many white spaces exist in the
crowded. spaces. résumé.
Structure and All parts are Minor issues on the Inappropriate title
Organization arranged arrangement of for each part
accordingly. parts. of the résumé.
Spelling and No spelling and 1-2 spelling and 3 or more
Grammar grammar errors grammar errors spelling and
grammar errors
TOTAL

Assessment
Choose the letter of the best answer and write it down on a separate sheet of
paper.

1. Which of the following is not a résumé

format?
A. Chronological C. Functional
B. Fusion D. Combination
2. Which of the following is not a necessary part of a résumé?
A. Religion C. Education
B. Contact Information D. Employment history
3. What information should you leave off in your résumé?
A. Experiences C. Hobbies
B. Awards D. Accomplishments
4. What document is an enclosure to a cover letter that is used for
employment and highlights applicant’s education, experience,
skills, and qualifications?
A. Biodata C. Application Letter
B. Résumé D. Memorandum
5. Which part of the résumé reflects the applicant’s career goals and
intention for applying on the job?
A. Personal Details C. Work Experience
B. Career Objective D. Additional Information
6. Which of the following is not necessary information to include in
your personal details?
A. Height and Weight C. Contact Number
B. Mailing Address D. Email Address
7. In which section of a résumé would you most likely include your
bilingual skills?
A. Education C. Employment History
B. Contact information D. Additional Information

8. What information in the education section should you include?

 A. Name of the institution
B. Course or program taken
C. Inclusive dates or year attended
D. All of the above
9. It is recommended to start your phrases for the job
description using .
A. Nouns C. Verbs
B. Adjectives D. Adverbs
10. When you are asked to provide 2-3 professional or character
references, you may include .
A. Parents, siblings, and other relatives
B. Former employers, former managers, teachers/professors
C. The CEO who happens to be your uncle as well.
D. All of the above
11. The text of your résumé should always be .
A. Printed in capital letters C. Printed using black ink
B. Printed with decorative fonts D. Printed with a font size of 9
12. Liza is going to submit her résumé online. Which of the following
is the best email address for her to use?
A. [email protected] C. [email protected]
B. [email protected] D. [email protected]
13. Job applicants should print their résumés on .
A. White paper C. Colored paper
B. Gloss paper D. Photo paper
14. The following are sections of the additional information that you
may include in your résumé EXCEPT .
A. Awards/ Achievements C. Skills and Strength
B. Languages D. Professional Experience
15. Enrique would like to apply for a service crew position in a local
fastfood chain in his hometown. If he has no work experience,
what should he do in his résumé instead?
A. Just write the heading and leave it blank
B. Highlight the skills that he possesses
C. Better not to submit his résumé
D. Copy the work experience from other résumés

What I Know

Choose the letter of the best answer. Write the chosen letter on a sheet of paper.

1. Which type of letter discusses the intention of the sender in

attending a college program?
A. Request Letter C. College Admission Letter
B. Cover Letter D. Employment Application Letter
2. Which of the following should you consider doing when writing a
college admission letter?
A. Convey why you are interested in the course
B. Highlight your work experience if you have
C. Tell about your family’s challenges in life
D. Reveal your financial capability to enroll
3. This is a letter of introduction attached to a résumé to introduce
yourself and explain your qualifications to potential employers.
A. Reference Letter C. Curriculum Vitae
B. Résumé D. Cover Letter
4. What should be the proper arrangement of your letter after heading and
date?
A. Body, Inside Address, Salutation, Complimentary Close, Signature
B. Salutation, Inside Address, Body, Signature, Complimentary Close
C. Inside Address, Salutation, Body, Complimentary Close, Signature
D. Salutation, Inside Address, Body, Complimentary Close, Signature

5. Which information should you not include in your cover letter?

A. Intent on the position you are applying for
 B. Company’s background and history
C. Your educational background
D. Your internship or work experience
6. The date of a letter is always placed .
A. under the heading C. under the salutation
B. under the signature D. under the inside address
7. When you do not know the name of the person you are writing to,
it is best to begin your salutation with .
A. Hi: C. Dear Sir/Madam:
B. Dear Mr: D. Ladies and Gentlemen:
8. In writing an application letter, the most applicable complimentary close
is
A. Very truly yours, C. Lots of Love,
B. Cordially yours, D. Best Regards,
9. When do you need to send a cover letter?
A. Every time you send a résumé for application
B. When the employer requests for it
C. After being hired by the employer
D. Before signing your contract
10. How many page/s should you normally allot for your application letter?
A. One page C. Three pages
B. Two pages D. Four or more pages
11. Which of the following should NOT be seen in your opening paragraph?
A. Your advertisement in Jobstreet posted on May 1, 2020
says that you need a computer programmer.
B. I would like to apply for the vacant position in your company.
C. This is in response to your posted announcement on
Facebook on June 7, 2020.
D. At present, I am working as a computer programmer at KYZ
Network
12. How should you write your middle paragraph?
A. Indicate your education and qualifications
B. State the position you are applying for
C. Tell your request for action
D. Express your gratitude to your reader
13. Which of the following should be seen in your closing paragraph?
A. I am writing to express my intent to apply.
B. I believe I am well-suited for the program.
C. I look forward with eagerness to be part of your institution.
D. I saw a vacant position in your advertisement posted on Facebook.
14. Which feature or requirement in writing an application letter
should NOT be considered?
A. Use any kind of paper as long as it is clean
B. Use the appropriate business letter format
C. Focus on matching your skills and qualifications to
your desired company or university
D. Tell on your opening paragraph the purpose of your letter
15. You are writing an application letter to the Human Resources
Manager of City Saver’s Bank Laguna. It is located at Lim Subd.
Poblacion Dos, Cabuyao City, Laguna. How would you write it on
the inside address?
A. City Saver’s Bank
Liam Subd. Polacion Dos;
Cabuayao, Laguna
B. Human Resources Manager
City Saver’s Bank
Liam Subd. Polacion Dos;
Cabuayao, Laguna

C. Human Resources Manager

Liam Subd. Polacion Dos;
Cabuayao, Laguna
 D. Liam Subd. Polacion Dos
Cabuayao, Laguna
City Saver’s Bank
Human Resources Manager

Lesson
Writing Application Letters
2
You might be aspiring to be admitted
in a school or university of your choice or be
hired in a company or institution that you
desire. This could not be fulfilled unless you
express your intent through some forms of
written communication such as application
letters.

What’s New

Answer the given questions to help you prepare a draft of your

application letter. Write your answers on a separate sheet of paper.
1. Why am I writing a letter? Is it for college admission or for job
application?
2. Who will receive my letter?
3. Which format (Block, Modified, Semi-Block) will I use in writing my letter?
4. What is my purpose for writing a letter?
5. How does my background make me a great candidate to consider?
6. How could I ensure that I would be considered/admitted?
7. What contact information should I include?

College Admission Letter is also known as the "letter of intent". It is a

brief discussion of your intention to be admitted in a specific course in
college.

Employment Application Letter is widely known as a "cover letter". It

is used to introduce yourself to a prospective employer. You write this to
demonstrate your interest in the company, sell your services and
qualifications in written form, and show that you are fit for a job
position. It is usually submitted with a résumé.
Using any of the three letter formats (Block, Modified Block, and Semi-Block) depends
on your preference as an applicant, but the most common layout for
business letter is the block format which means that all parts of the letter
are aligned to the left. In a modified block format, the heading, date,
complimentary close, and signature are placed slightly to the right of the
center of the paper. The least used format is the semi-block which is
similar with modified block except that the paragraphs of the body are
indented.

Below are the parts of an application letter:

 Heading 125 J. Luna St.
-the sender’s Rosa Villa Homes, Sala
mailing address Cabuyao City, Laguna, 4025

Date June 6, 2020

-the date when the
letter was written The Principal
Cabuyao Integrated National High School
Inside Address Cabuyao City, Laguna
-receiver’s name,
job title, and Dear Sir/Madam:
address
It is a great pleasure that I am writing with regards to the vacant senior
Salutation
high school teaching position in your reputable school. This is in
-usually begins with response to DepEd Cabuyao’s open ranking announcement which was
“Dear” and uses
colon (:) at the end
posted on its Facebook page on June 5, 2020.

I completed my degree Bachelor in Secondary Education Major in

Body
-consists of the
English at Polytechnic University of the Philippines Sta. Rosa Campus.
opening, middle, In addition, I also obtained a degree Master of Arts in English Language
and closing Teaching at Polytechnic University of the Philippines, Sta. Mesa, Manila.
paragraphs At present, I am teaching at Pamantasan ng Cabuyao as a senior high
school teacher and a part-time college professor.
Complimentary
Close Thank you for your time and patience to consider my application. If I can
- a polite way of provide you with any additional information, please contact me at
ending your letter; +639183456789 or email me at [email protected]. I look
ends with a comma
forward with eagerness to be a part of your institution and contribute with
(,)
the best of my abilities.
Signature
-the complete name
and signature of the Truly yours,
sender
James Ronie A. Padilla
JAMES RONIE A. PADILLA

What’s More

Given the information below, write a letter in block format.

Mr. Jose S. Cartaño Human (Signature) BEA M.

AGUILAR Truly yours,
Resource Manager
The Bread and Butter Restaurant February 24, 2019
197 Diego Silang St.,
Dear Mr. Cartaño:
Antipolo City, Rizal 2490 Zone 3 Gil Estate
Antipolo City, Rizal

I would like to express my interest to apply in the Managerial Position posted at

Jobstreet.com last February 12, 2019. As mentioned in your advertisement, I
consider my skills and expertise as fit for the said position in your renowned
establishment.

Aside from being a graduate of Hotel and Restaurant Management at Colegio de

San Miguel, I also have ten-year industry experience in managing a local fast-food
chain. I am applying in your establishment because I believe that your company
would benefit with the innovative approach that I could give.

My skills and experiences are included in the résumé enclosed on this letter. Thank
you for your time in processing my application. I look forward to hear from you
soon. If you have questions, you can contact me at +639150987654.

Your application letter is only one page in length and free from
errors. Remember that any mistake will create negative
impression on you.
 Assessment

Choose the letter of the best answer. Write the chosen letter on a sheet of paper.

1. Which of the following should you consider to do when writing a

college admission letter?
A. Convey why you are interested in the course
B. Highlight your work experience if you have
C. Tell about your family’s challenges in life
D. Reveal your financial capability to enroll
2. This is a letter of introduction attached to a résumé to introduce
yourself and explain your qualifications to potential employers.
A. Reference Letter C. Curriculum Vitae
B. Résumé D. Cover Letter

3. What type of letter discusses the intention of the sender in

attending a college program?
A. Request Letter C. College Admission Letter
B. Cover Letter D. Employment Application Letter
4. What should be the proper arrangement of your letter after heading and
date?
A. Body, Inside Address, Salutation, Complimentary Close, Signature
B. Salutation, Inside Address, Body, Signature, Complimentary Close
C. Inside Address, Salutation, Body, Complimentary Close, Signature
D. Salutation, Inside Address, Body, Complimentary Close, Signature
5. The date of a letter is always placed .
A. under the heading C. under the salutation
B. under the signature D. under the inside address

6. Which information should you NOT include in your cover letter?

A. Intent on the position you are applying for
B. Company’s background and history
C. Your educational background
D. Your internship or work experience
7. When you do not know the name of the person you are writing
to, it is BEST to begin your salutation with .
A. Hi: C. Dear Sir/Madam:
B. Dear Mr: D. Ladies and Gentlemen:
8. When do you need to send a cover letter?
A. Every time you send a résumé for application
B. When the employer requests for it
C. After being hired by the employer
D. Before signing your contract
9. How many page/s should you normally allot for your application letter?
A. One page C. Three pages
B. Two pages D. Four or more pages
10. In writing an application letter, the most applicable complimentary close
is
A. Truly yours, C. Lots of Love,
B. Cordially yours, D. Best Regards,
 11. How should you write your middle paragraph?
A. Indicate your education and qualifications
B. State the position you are applying for
C. Tell your request for action
D. Express your gratitude to your reader
12. Which feature or requirement in writing an application letter
should NOT be considered?
A. Use any kind of paper as long as it is clean
B. Use the appropriate business letter format
C. Focus on matching your skills and qualifications to
your desired company or university
D. Tell on your opening paragraph the purpose of your letter
13. You are writing an application letter to the Human Resources
Manager of City Saver’s Bank Laguna. It is located at Lim Subd.
Poblacion Dos, Cabuyao City, Laguna. How would you write it on
the inside address?
A. City Saver’s Bank
Liam Subd. Polacion Dos;
Cabuayao, Laguna
B. Human Resources Manager
City Saver’s Bank
Liam Subd. Polacion Dos;
Cabuayao, Laguna
C. Human Resources Manager
Liam Subd. Polacion Dos;
Cabuayao, Laguna
D. Liam Subd. Polacion Dos
Cabuayao, Laguna
City Saver’s Bank
Human Resources Manager

14. Which of the following should be seen in your closing paragraph?

A. I am writing to express my intent to apply.
B. I believe I am well-suited for the program.
C. I look forward with eagerness to be part of your institution.
D. I saw a vacant position in your advertisement posted on Facebook.
15. Which should NOT be seen in your opening paragraph?
A. Your advertisement in Jobstreet posted on May 1, 2020
says that you need a computer programmer.
B. I would like to apply for the vacant position in your company.
C. This is in response to your posted announcement on
Facebook on June 7, 2020.
D. At present, I am working as a computer programmer at KYZ
Network.

What I Know

Choose the letter of the best answer. Write the chosen letter on a separate sheet of
paper.

1. Office Correspondence is also known as .

A. Letter Writing C. Business Communication
B. Business Correspondence D. Writing in the Discipline
2. This letter format is when all elements are aligned at the left margin except
the date, complimentary close, and signature line and there is no indention
on each paragraph.
A. Full Block B. Modified Block C. Semi-Block D. Simplified
Block
3. The heading, date, inside address, salutation, and complimentary close are
all parts of .
A. Email Correspondence C. Letter
B. Memorandum D. All of the above
4. What are the 4 words used in the memorandum heading?
 A. TO, FROM, CC, SUBJECT C. TO, FROM, BCC, DATE
B. TO, CC, SUBJECT, TIME D. TO, FROM, DATE, SUBJECT
5. Use Bcc field for emails when .
A. You want other people to receive the message, but you don’t want other
recipients to know they got it.
B. You want people to know about the message, but are not directly involved.
C. You are sending a message to more than one person.
D. You require your receiver to take an action
6. What do you call the written form used to exchange internal and external
communication to support all business processes?
A. Office Correspondence C. E-mail
B. Memorandum D. Inquiry Letter
7. The communication or agreement between departments or branches of the
same company is known as .
A. Application Letter C. Admission Letter
B. Résumé D. Memorandum
8. When do we use the “Cc” field in an e-mail?
A. When we are sending a direct message to someone
B. When we want to send a copy of the email to people who are not meant to
be the direct recipients of the message
C. When we want the recipients to be ‘blind’ to other recipients’ email address
D. The “Cc” field is usually out of usage
9. Which of the following is NOT a common type of business letters?
A. Resignation letter C. Congratulatory letter
B. Letter of inquiry D. Application letter
10. Which of the following is NOT a necessary part of a business letter?
A. Name and Signature of the Sender C. Date the letter is sent
B. Formal Salutation D. Warm and polite closing
11. It is a type of special notation included with the memo.
A. Enclosure B. Attachment C. Heading D. Body
12. It is a type of special notation when a supporting document attached with the
memo.
A. Enclosure B. Attachment C. Heading D. Body
13. In e-mails, the recipient is written in the part of the header.
A. DATE B. BCC C. TO D. FROM

14. In e-mails, the sender is written in the part of the header.

A. DATE B. BCC C. TO D. FROM
15. There is no required format in writing e-mail correspondence but it is
expected that the writer maintains a tone
A. Academic B. Journalistic C. Formal D. Technical

Lesson
Various Forms of Office
3 Correspondence

What’s New

Read the following questions and write your answer on a separate sheet of paper:

1. Why do people write letters? What are some specific events or purposes
when letter writing is important or expected?
2. When would sending a letter be more appropriate or convenient than using
 another means of communication?
3. With the growing popularity of e-mail, will letter writing remain a vital part
of business and personal communications?
Source: (ReadWriteThink 2020)

What is It

Office Correspondence, or business correspondence, is a written interchange of

internal (communication between company departments) and external
communication (communication between a company to another firm) to assist the
flow of business processes.
Business letter is the traditional way of communicating information from one
company to another or used in external correspondence. The format can either be
full block, modified block and semi-block. Various types of letters are sales letter,
order letter, complaint letter, inquiry letter, adjustment letter, acknowledgement
letter, follow-up letter, cover letter, letter of recommendation, and letter of
resignation. Here is an example where you can identify the different parts of a
letter.

Additionally, Business memorandum or memo is a written communication

strictly between the company’s offices to another, or used in internal
correspondence. A memo has its title line and series number. Employees tend

Heading Street Address

City, Province Zip Code

Date Date

The Registrar
Inside Address College of Education
Polytechnic University of the Philippines
Sta. Mesa, Manila

Salutatio
Dear Sir/Madam:
n
I was a graduate of Bachelor of Secondary Education Major in English at
the Polytechnic University of the Philippines –Sta. Rosa Campus last year.
Body

I would like to enrol in the Master’s Degree Program in the PUP Graduate
Studies next year. May I be informed of the following:

1. What are the requirements for admission in the Graduate Program

(Master of Arts in English Language Teaching)?
2. When will be the entrance examination?
3. How much is the tuition per unit?
4. When is the deadline for of the requirements?
Complimentary Close
It would be a pleasure for me to able to continue my studies in the
Signature university as it is reputed to be one of the best. Should I need to be
and reached, you can contact me at 0999-876-5432.
Sender’s
Identificatio Sincerely,
n
(Your signature)
Your typed name
to read the memorandum if the title line is related to their job description.
Memos are also used to implement internal guidelines or procedures that the
employees must follow.
 TO: Ina Castillo, EPS-in-Charge of Journalism All
Heading Concerned School Paper Advisers
All Concerned Campus Journalists
FROM: Kimberlyn Villaranda, Schools Division Superintendent DATE:
November 5, 2019
SUBJECT: Notice of Meeting
Body
In line with Schools Division Office’s participation to 2020 Regional Schools Press
Conference, there shall be an orientation meeting to all participants on the 7th of
November, 2019, 2PM at Rizal Hall, San Pablo City Central School.
Matters concerning the contest, transportation and accommodation shall be
Special
Notation discussed. Attendance is highly expected.
Immediate dissemination of this memorandum is desired.
Attachments: Regional Memorandum: Regional Schools Press Conference 2020
(RSPC 2020)

Here are some reminders in completing the parts of a memorandum:

Heading – This segment follows this general format:

TO: (Identify the recipient/s)
FROM: (Your name)
DATE: (Complete and current date)
SUBJECT: (What the memo is
about)

Body – Basically, the body of the memo has two parts: the purpose statement and
the explanation. It is usually presented in single-spaced paragraphs
with a line skipped between each paragraph.

Special Notations – Notations at the bottom of the memo are used to indicate
specific things to the reader.

 If you have an attachment on enclosure notation, type “Enclosure” or

“Attachment”.

An Enclosure is something included with the memo while an Attachment

is a supporting document attached by a paper clip, staple, etc.

 If copies are being sent to others, add notation cc (carbon copies or courtesy
copy) line and list of names at the bottom of the memo.

Lastly, Business e-mail is an office correspondence that can either be internal or

external. There is no required format in writing e-mail correspondence but it is
expected that the writer maintains a professional tone. Note that the header of
the letter is written on the blank fields including the ‘from’ and ‘to’ fields.
‘From’ contains e-mail from the sender while the field ‘to’ contains the email of
the recipient.
 SAMPLE E-mail

From: John Dela Cruz <[email protected]>

Header To: [email protected]
Cc:[email protected];[email protected];
[email protected]
Bcc:
Subject: Production of Awards Certificate Dear
Teachers,
Salutation
Thank you for agreeing to produce our Outstanding Students certificates.
The information you need to prepare for the certificates is attached. The first
document lists the names and awards of each recipient. The second
document provides the text for the wording of the description of the award.
Body As we discussed, you will send me a sample of the finished product so the
department heads can approve the paper quality and design. I appreciate
your taking on the job with such a short notice and promise to get back to
you with approval within the day.
Yours truly,
Complimentary Close
John Dela Cruz Principal
Pascual Integrated High School
Signature [email protected]

What’s More

A. Identify the parts of a letter and write them down on a separate sheet of paper.

1. Dear Ms. Devenadera:

2. Very truly
yours, 3. June
8, 2020
4. Thank you for sending us your quote for the printing of the book, Introduction to
Research.
5. Sheila Cruz
6. MS. ANGELYN
DEVENADERA ARBW
Publishing Inc.
619 Quezon City, Metro Manila

B. Arrange the following parts by numbering them (1-4). After which, put it in the
final memorandum format. Do this on a separate sheet.
FROM: Jerry Borlaza
The next Executive Meeting will be held on March 30. I would like you
to present your report from the systems committee evaluation at the
meeting. Department heads are also invited to attend. Please bring a
minimum of 20 copies of your report.
Subject: Executive Meeting Schedule

TO: Sebastian Hizon

DATE: March 15, 2016

C. Name these parts of a Business e-mail

Thanks for registering to the on-line seminar. To start streaming, you can
click here to access your schedule. You can also share this to your social
media channels. Thank you very much.
Felix Lee
 Webinar Consultant, Webinar Asia
<[email protected]>
From: Felix Lee
<[email protected]> To:
[email protected]
Subject: Confirmation: On-line Seminar
Dear Maria,
Regards,

What I Can Do

Arrange the following parts of a letter by numbering them (1-7). After which,
put it in the final form using semi-block format. Use a separate sheet for
writing

( ) I want to thank you for the positive things you have done. I look forward to spending
my remaining high school years here at Cabuyao HIS.
( ) 123 Bella Subdivision
Sala, Cabuyao, Laguna 4025 ( ) Dear Ms. Herrero:
( ) Kathryn Lustre
( ) March 30, 2018
( ) Sincerely,
( ) Maribeth G. Herrero
Cabuyao Integrated National High School Limcaoco Subdivision Poblacion
Tres, Cabuyao City, Laguna

Assessment

Choose the letter of the best answer. Write the chosen letter on a separate sheet of
paper.
1. What are the 4 words used in the memorandum heading?
A. TO, FROM, CC, SUBJECT C. TO, FROM, BCC, DATE
B. TO, CC, SUBJECT, TIME D. TO, FROM, DATE, SUBJECT
2. Use Bcc field for emails when .
A. You want other people to receive the message, but you don’t want other
recipients to know they got it.
B. You want people to know about the message, but are not directly involved.
C. You are sending a message to more than one person.
D. You require your receiver to take an action
3. Office Correspondence is also known as .
A. Letter Writing C. Business Communication
B. Business Correspondence D. Writing in the Discipline

4. This letter format is when all elements are aligned at the left margin EXCEPT the
date, complimentary close, and signature line and there is no indention on each
paragraph.
A. Full Block C. Semi-Block
B. Modified Block D. Simplified Block
5. The heading, date, inside address, salutation, and complimentary close are all
parts of .
 A. Email Correspondence C. Letter
B. Memorandum D. All of the above
6. When do we use the “Cc” field in an e-mail?
A. When we are sending a direct message to someone
B. When we want to send a copy of the email to people who are not meant to be
the direct recipients of the message
C. When we want the recipients to be ‘blind’ to other recipients’ email address
D. The “Cc” field is usually out of usage
7. Which of the following is NOT a common type of business
letters?
A. Resignation letter C. Congratulatory letter
B. Letter of inquiry D. Application letter
8. What do you call the written form used to exchange internal and external
communication to support all business processes?
A. Office Correspondence C. E-mail
B. Memorandum D. Inquiry Letter
9. The communication or agreement between departments or branches of the
same company is known as .
A. Application Letter C. Admission Letter
B. Résumé D. Memorandum
10. Which of the following is NOT a necessary part of a business letter?
A. Name and Signature of the Sender C. Date the letter is sent
B. Formal Salutation D. Warm and polite closing
11. In e-mails, the recipient is written in the part of the header.
B. DATE C. TO
C. BCC D. FROM
12. In e-mails, the sender is written in the part of the header.
B. DATE C. TO
C. BCC D. FROM
13. There is no required format in writing e-mail correspondence but it is expected
that the writer maintains a tone
B. Academic C. Technical
C. Journalistic D. Professional
14. It is a type of special notation included with the memo.
B. Enclosure C. Heading
C. Attachment D. Body
15. It is a type of special notation when a supporting document attached with the
memo.
A. Enclosure C. Heading
B. Attachment D. Body