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    Module 1 HSK NC Ii

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    Reynalyn Ferrer
    This document outlines a task-based learning module on handling housekeeping requests for the housekeeping NC II program. The 3-week module covers hotel codes, rules and regulations, skills of good housekeeping attendants, and roles in the housekeeping department. Learners will discuss these topics, complete activities like responding to housekeeping requests, and do a self-assessment to check their understanding. The goal is for learners to understand how to properly handle housekeeping requests in a hotel setting.

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    © All Rights Reserved
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    Module 1 HSK NC Ii

    Uploaded by

    Reynalyn Ferrer
    34 views3 pages
    This document outlines a task-based learning module on handling housekeeping requests for the housekeeping NC II program. The 3-week module covers hotel codes, rules and regulations, skills of good housekeeping attendants, and roles in the housekeeping department. Learners will discuss these topics, complete activities like responding to housekeeping requests, and do a self-assessment to check their understanding. The goal is for learners to understand how to properly handle housekeeping requests in a hotel setting.

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    MODULE 1 HSK NC II

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    This document outlines a task-based learning module on handling housekeeping requests for the housekeeping NC II program. The 3-week module covers hotel codes, rules and regulations, skills of good housekeeping attendants, and roles in the housekeeping department. Learners will discuss these topics, complete activities like responding to housekeeping requests, and do a self-assessment to check their understanding. The goal is for learners to understand how to properly handle housekeeping requests in a hotel setting.

    Copyright:

    © All Rights Reserved
    Download as DOCX, PDF, TXT or read online from Scribd
    Download as docx, pdf, or txt
    34 views3 pages

    Module 1 HSK NC Ii

    Uploaded by

    Reynalyn Ferrer
    This document outlines a task-based learning module on handling housekeeping requests for the housekeeping NC II program. The 3-week module covers hotel codes, rules and regulations, skills of good housekeeping attendants, and roles in the housekeeping department. Learners will discuss these topics, complete activities like responding to housekeeping requests, and do a self-assessment to check their understanding. The goal is for learners to understand how to properly handle housekeeping requests in a hotel setting.

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    WESTERN COLLEGES INC

    NAIC, CAVITE
    HIGH SCHOOL DEPARTMENT
    SENIOR HIGH SCHOOL
    TASK-BASED LEARNING MODEL

    Learning Area HOUSEKEEPING NC II


    Quarter No: 1 Module Number: 1 Duration: 2 Weeks
    Week No: 1-2
    Topic/s Handling Housekeeping Requests
    Lesson 1: Hotel Codes, Rules and Regulations
    Lesson 2: Skills of a Good Housekeeping Attendant
    Lesson 3: Housekeeping Department and the Roles of its
    Personnel
    Resource/s: Textbook: HOUSEKEEPING
    PRELIMINARIES

    TLE- TVL Series


    Reference/s HOUSEKEEPING
    TLE- TVL Series
    TESDA Training Regulations Based

    Handling Housekeeping Requests – pp. 4-17


    BY: Jennifer F. Vivas
    Online
    Resources
    Subject Ms. Reynalyn Ferrer Penis
    Teacher: TESDA Accredited Trainer/ Assessor in Food and Beverage Services
    NC II
    TESDA Accredited Trainer in:
    HOUSEKEEPING NC II
    EVENT MANAGEMENTS NC III
    FOOD AND BEVERAGE SERVICES NC III
    Checked by:
    PETECOM

    At the end of this module, the learners shall be able to:


    1. Discussed hotel codes, rules and regulations.
    Housekeeping is an important part of the cleanliness of both public and private facilities.
    An effective and successful housekeeper has a number of important skills, including an
    Humane – values others as values himself
    Active – employ guarantee of work
    PREVIEW:
    INTRODUCTION

    “When you come to a hotel room, you want it to be grand, functional and beautiful.
    But you don't want things that are not useful. Sometimes you go to hotels and there
    are all these frames and pictures of people you don't know, and you end up hiding
    everything in the drawer, and then housekeeping come and put it out again”.
    Diane von Furstenberg
    TEACHING-

    ACTIVITY 1
    LEARNING

    Hotel Codes, Rules and Regulations


    PROCESSES

    Please deliver
    IPlease
    do nothave fresh
    my
    like the bouquet
    laundry
    smell myofbeddings.
    of picked red
    up roses
    at
    Please replace my beddings. I am here Iat
    at Room
    10:00 777.
    AM It is
    today my wife’s
    at Room birthday.
    201
    ASSESSMENT
    SELF – ASSESSMENT QUESTIONS (SAQ)
    Explain:

    1. Why is it necessary to have housekeeping standards for hotels?

    2. Improving hygiene practices and comfort often start with what procedure?

    ANSWERS TO SELF-ASSESSMENT QUESTIONS (ASAQ)


    Your answers must be:

    What I Have Learned


    Write the 10 things that you learned from the lesson. Write your answer in sentence form
    with a minimum of 5 sentences and a maximum of 10 sentences.
    REFLECTION

    REFLECTIONS &
    FEEDBACK
    In this Module,

    I have learned that


    ________________________________________________________________________
    ________________________________________________________________________
    ________________________________________________________________________
    Teachers Feedback:

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