Player Features Cost After-Sales Service: Questions 1-10
Player Features Cost After-Sales Service: Questions 1-10
Player Features Cost After-Sales Service: Questions 1-10
I. LISTENING
Questions 1-10
Questions 1-4: Complete the form below. Write NO MORE THAN THREE WORDS AND/OR A NUMBER for each answer.
DVD Customer Profile
Occupation: Student
1. What is the maximum you want to spend on a DVD player?_____________
2. How often do you watch DVDs? ____________
3. What type of films do you enjoy? ___________
4. What other DVDs (non-film) do you watch?___________
Questions 5-10: Complete the table below. Write NO MORE THAN TWO WORDS AND/OR A NUMBER for each answer.
XL 643 Can also (6) _________ (7) _________ (8) _________ at a reduced cost
TriX 24 Will also play (9) _________ £ 94 including (10) _________ Guaranteed for 3 years
Questions 11-20
Questions 11-20: Complete the sentences below. Write NO MORE THAN THREE WORDS for each answer.
Your home:
11. A quarter of break-ins are through the ____________________
12. The _______________of the house should also be protected.
13. You should warn burglars your house is alarmed by putting a________________in the window
The alarms:
14. The alarms show a constant ___________
15. The alarms can be set off by a______________
16. The alarms are connected to the______________
Installation:
17. The alarms are usually installed in _____________
18. The security code should be kept_______________
19. The alarms can be installed__________________ at an additional cost.
20. Customers can pay___________________for their alarm system.
II.LEXICO- GRAMMAR (3.0 points)
Part 1. Choose the best answer to complete the following sentences. Write your answer on your answer sheet. (1.0p)
1. It was up to the US to ________ in repairing relations.
A. take advantage B. take the initiative C. take benefit D. take chance
2. His _______ of the school regulations really can’t be ignored any longer.
A. carelessness B. inattention C. unfamiliarity D. disregard
3. It took me a long time to ______ what the aim of the game was.
A. ponder B. consider C. grasp D. reckon
4. He _______ malaria while he was in Africa.
A. infected B. contracted C. was caught D. gained
5. There should be no discrimination on _______ of sex, race or religion.
A. fields B. places C. areas D. grounds
6. It’s advisable to _______ any contact with potential rabbit animals.
A. escape B. avoid C. prevent D. evade
7. The book would have been perfect _______ the ending.
A. it had not been for B. hadn’t it been for C. it hadn’t been to D. had it not been for
8. The film is ______ released at the end of next year.
A. on the verge of being B. due to be C. about to be D. on the point of being
9. He lost his job______ no fault of his own.
A. through B. by C. with D. over
10. I must run, I’m rather _________ for time at the moment.
A. squeezed B. squashed C. cramped D. pressed
11. We love our teacher very much because whenever we look tired in class time, he tells us a small story which makes us
______.
A. split on it B. split off C. split on him D. split our sides
12. It appears that the hostages were not______ to any unnecessary suffering.
A. subjugated B. subjected C. subsumed D. subverted
13.The______ are against her winning a fourth consecutive gold medal.
A .chances B. bets C. prospects D. odds
14 Despite a string of ______ performances he retained his place in the side.
A .promising B. reasonable C. satisfactory D. moderate
15. Nobody from the President down should imagine they are______ the law.
A. beyond B. over C. within D. above
16. The incoming administration ______ to clean up corruption in the city.
A. pledged B. contemplated C. suggested D. resumed
17. The company has just got a big order and the workers are working round the ______
A. day B. clock C. hour D. night
18. She did six hours’____________studying a day for her exam
A solid B heavy C strong D big
19. Could I pick your ______ on the subject before the meeting?
A. brains B. intellect C. mind D. head
20. He chose as his ______ a relative newcomer to the organization.
A. successor B. predecessor C. ancestor D. descendant
Part 2. Complete the following sentences with the correct preposition(s) or particle(s) (0.5p)
1. Running ______ your classmates certainly doesn’t influence the atmosphere in the class in any positive way, so I expect you
to stop doing that from now on.
2. As far as I know, the ideology of the party doesn’t quite appeal to him and that’s why he’s thinking of dropping______
______ its ranks.
3. I’d rather we didn’t start at 5 a.m. Honestly speaking, I’m not usually ______ my best early in the morning.
4. Inside your passport, you should write the name of your next ______kin.
5. My father’s going to go ______the wall when he finds out that I’ve lost the car keys. .
6. Just say you need me and I am________ hand.
7. Are you still ______ an illusion that Mr. Spike will agree to your conditions?
8. Things are beginning to look_______ because we have received the aid.
9. We work together but we aren’t really _______ the same wavelength.
10. How are they going to make _________ ________ the time they wasted playing cards in the barracks?
Part 3. The following text contains five mistakes. Find the mistakes and write the correct words in the space provided. (0.5p)
The generation gap refers to the difference in attitudes or behavior between a younger generation and the older one. The
major factor causes the generation gap is the lack in communication between parents and their children. Parents tend to be
dominant and not to trust their children to deal with crises. Also, they keep talking too much about certain problems. That is
the reason why young people seldom reveal their feelings with their parents. When facing problems, young people prefer to
seek help from their classmates or friends. The above mentioned factor could lead to a generation gap. In order to abridge the
gap between the old generation and the younger one, mutual understanding is the vital key. The wisest solution would be for
parents and their children treat each other as friends.
Part 4. Give the correct form of the bracketed word. Write your answer on your answer sheet. (1.0p)
Happy and healthy? Thank your sister
A recent study of families with more than one child concluded that ‘siblings matter even more than parents do in
terms of promoting being kind and generous to others’. The researchers reported that parents (1- justify) ________worry
about the apparently constant fighting between very young siblings because (2- hostile) ________ of this kind is connected to
bad behavior outside the family context. However, the flights give young children a chance to learn how to make up with
people after a (3- agree) ________ and how to regain control of their (4- emotion) ________ and these are skills that come in
handy as they grow up. If parents encourage affection between young siblings, this will make life easier for them when they
reach (5- adolescent) ________, because the affection of siblings acts as ‘a big (6- protect) ________ factor’ then. When it
comes to delinquent (7- behave) ________outside the home, an absence of affection seems to be a bigger problem than high
levels of conflict'.
And having a sister is especially good for you in this regard, the researchers concluded. Someone with a sister is less
likely to suffer from feeling lonely, unloved or guilty, and feelings of (8- conscious) ________and fear are also less (9- prevail)
________among people with sisters. The study found that all siblings have positive effects on each other, however old they are
and whatever their differences in age. However, sisters have the most positive influence because they are more (10- care)
________ and better at discussing problems.
Part 2. Choose the words that best complete the sentences in the text. (0.5p)
The knowledge and eloquence that people (1) _______ through travelling is usually perceived as the best fulfillment
in life. It is the inquisitive human nature that (2) _______people to seek thrilling experiences and to set out on an exploration
trip. Those who travel frequently and to (3) _______ places benefit from establishing new relationships and (4) _______ a
better knowledge about other cultures and lifestyles.
However, there is a (5) _______ of truth in the assumption that people are prone to cherishing clichés and
unfounded prejudices about other nations and their characteristics. Sometimes, it is only the first-hand encounter that can
help change the (6) _______towards the so-called 'inferior communities'. This direct contact with a different civilization
enables travelers to (7) _______ their baseless assumptions and get (8) _______with the real concept of life in all four corners
of the globe.(9) _______ question, travelling facilitates friendship and makes it easier for many individuals to acknowledge the
true value of different traditions and customs. Yet, it does not always mean enjoyment. It may also (10) _______coming close
with the atrocities of real existence as well as becoming aware of the challenges and hardships that other people have to
struggle with. Hence, a true voyage is the one with a good deal of experience to reminisce about, very often combined with
exposure to abhorrent sights and incredible ordeals. The learning to be complete, thus, requires an ability to observe and
analyze the surroundings, both their glamour and brutality.
1. A. purchase B. exact C. gain D. nurture
2. A. entails B. involves C. pursues D. impels
3. A. reverse B. averse C. diverse D. converse
4. A. exacting B. educating C. learning D. acquiring
5. A. speck B. grain C. piece D. tip
6. A. approach B. manner C. outlook D. prejudice
7. A. cease B. drop C. fail D. quit
8. A. informed B. realized C. acquainted D. defined
9. A. Except B. Beneath C. For D. Beyond
10. A. involve B. derive C. consist D. enclose
Part 3. Read the passage and choose the best answer. (0.5p)
Statistics show that more and more of us are suffering from stress and that much of this is caused by our jobs. It appears
that many of us are working too hard and this is taking a toll on our health.
There is, experts tell us, simply too much pressure put on many employees these days. In many jobs, in sales or production
departments, for example, unrealistic targets are set for the workforce. People are, in fact, trying to do the impossible and
making themselves ill by doing so.
In many countries, more and more people are working longer hours. Some workers have to do this to cope with their
workload, while others think that staying late will impress the boss so much that he will promote them. This extended
presence in the workplace is known as presenteeism.
Such overwork often results in extreme fatigue, or even total exhaustion, with many people also suffering from insomnia.
When the workers get home, instead of resting or enjoying a leisure pursuit, they simply cannot switch off. Their minds are
still full of work worries.
Most people used to be able to leave behind the tension and anxiety of the workplace when they went on holiday.
Unfortunately, modern communication systems, such as mobile phones and email, have made this a thing of the past. We find
it almost impossible to leave our work behind.
Neither the body nor the mind can go on doing too much indefinitely. Workers reach a point beyond which they cannot
cope, and have to take time off. Some may experience burnout and some may become mentally ill. Meanwhile, a study by
some American universities has shown that stress can weaken the immune system.
The fact that stress at work leads to illness is supported by findings by the British Health and Safety Executive. These
indicate that 60 per cent of absence from work is a result of stress. It is time for us all to take stress seriously and to reconsider
the ethos of modern working conditions. Working hard is important but everyone must realize that even productivity is less
important than our health.
1. What does the passage mainly discuss?
A. The stress caused by work B. Causes of work diseases
C. Some types of illnesses at work D. Ways of dealing with stress
2. The phrase "taking a toll" used in paragraph 1 can be best replaced by_________
A. doing a good thing B. having a positive impact
C. having a very bad effect D. putting a stressful pressure
3. It can be inferred from paragraph 2 that_______.
A. some employers usually set unclear goals for their staff
B. many goals set for employees are too hard to achieve
C. workers in sales departments want themselves to be ill
D. experts do not understand why the targets are not real
4. Which of the following is NOT mentioned as a consequence of over work?
A. Workers feel extremely tired. B. People are unable to sleep.
C. Workers are completely exhausted. D. Employees will be promoted.
5. Which of the following statements is NOT true, according to the passage?
A. In sales and production departments, the cause of stress is usually unrealistic goals
B. Some workers work long hours because they really enjoy their work.
C. When they are on holiday, workers cannot completely get rid of their work.
D. Modern communication systems turn out to be a contributor to work stress
6. “They simply cannot switch off” possibly means that ''Workers cannot______".
A. give up their jobs B. stop thinking about work
C. go far from their work D. turn off the lights
7. According to the last paragraph, the relationship between work stress and illness_______.
A. has been proved by scientific research B. has proved to be groundless
C. is being studied by a research institute D. has not been proved yet
8. Which of the following words is defined in the passage?
A. burnout B. insomnia C. presenteeism D. ethos
9. In which paragraph does the author mention the negative side of technological advances?
A. Paragraph 7 B. Paragraph 5 C. Paragraph 4 D. Paragraph 2
10. Which of the following conclusions reflects the author's viewpoint?
A. Workers put pressure on themselves. B. Those who work hard will be rewarded.
C. Hard work compensates for lack of skills. D. Health is the most important possession.
Part 4. Read the passage and do the tasks that follow. (1.0p)
THE TRUTH ABOUT LYING
Over the years Richard Wiseman has tried to unravel the truth about deception - investigating the signs that give away a liar.
A. In the 1970s, as part of a large-scale research programme exploring the area of interspecies communication, Dr Francine
Patterson from Stanford University attempted to teach two lowland gorillas called Michael and Koko a simplified version of
Sign Language. According to Patterson, the great apes were capable of holding meaningful conversations, and could even
reflect upon profound topics, such as love and death. During the project, their trainers believe they uncovered instances where
the two gorillas' linguistic skills seemed to provide reliable evidence of intentional deceit. In one example, Koko broke a toy cat,
and then signed to indicate that the breakage had been caused by one of her trainers. In another episode, Michael ripped a
jacket belonging to a trainer and, when asked who was responsible for the incident, signed 'Koko'. When the trainer expressed
some scepticism, Michael appeared to change his mind, and indicated that Dr Patterson was actually responsible, before finally
confessing.
B. Other researchers have explored the development of deception in children. Some of the most interesting experiments have
involved asking youngsters not to take a peek at their favourite toys. During these studies, a child is led into a laboratory and
asked to face one of the walls. The experimenter then explains that he is going to set up an elaborate toy a few feet behind
them. After setting up the toy, the experimenter says that he has to leave the laboratory, and asks the child not to turn around
and peek at the toy. The child is secretly filmed by hidden cameras for a few minutes, and then the experimenter returns and
asks them whether they peeked. Almost all three-year-olds do, and then half of them lie about it to the experimenter. By the
time the children have reached the age of five, all of them peek and all of them lie. The results provide compelling evidence
that lying starts to emerge the moment we learn to speak.
C. So what are the tell-tale signs that give away a lie? In 1994, the psychologist Richard Wiseman devised a large-scale
experiment on a TV programme called Tomorrow's World. As part of the experiment, viewers watched two interviews in which
Wiseman asked a presenter in front of the cameras to describe his favourite film. In one interview, th~ presenter picked Some
Like It Hot and he told the truth; in the other interview, he picked Gone with the Wind and lied. The viewers were then invited
to make a choice- to telephone in to say which film he was lying about. More than 30,000 calls were received, but viewers
were unable to tell the difference and the vote was a 50/50 split. In similar experiments, the results have been remarkably
consistent- when it comes to lie detection, people might as well simply toss a coin. It doesn't matter if you are male or female,
young or old; very few people are able to detect deception.
D. Why is this? Professor Charles Bond from the Texas Christian University has conducted surveys into the sorts of behaviour
people associate with lying. He has interviewed thousands of people from more than 60 countries, asking them to describe
how they set about telling whether someone is lying. People's answers are remarkably consistent. Almost everyone thinks liars
tend to avert their gaze, nervously wave their hands around and shift about in their seats. There is, however, one small
problem. Researchers have spent hour upon hour carefully comparing films of liars and truth-tellers. The results are clear. Liars
do not necessarily look away from you; they do not appear nervous and move their hands around or shift about in their seats.
People fail to detect lies because they are basing their opinions on behaviours that are not actually associated with deception.
E. So what are we missing? It is obvious that the more information you give away, the greater the chances of some of it coming
back to haunt you. As a result, liars tend to say less and provide fewer details than truth-tellers. Looking back at the transcripts
of the interviews with the presenter, his lie about Gone with the Wind contained about 40 words, whereas the truth about
Some Like It Hot was nearly twice as long. People who lie also try psychologically to keep a distance from their falsehoods, and
so tend to include fewer references to themselves in their stories. In his entire interview about Gone with the Wind, the
presenter only once mentioned how the film made him feel, compared with the several references to his feelings when he
talked about Some Like It Hot.
F. The simple fact is that the real clues to deceit are in the words that people use, not the body language. So do people become
better lie detectors when they listen to a liar, or even just read a transcript of their comments? The interviews with the
presenter were also broadcast on radio and published in a newspaper, and although the lie-detecting abilities of the television
viewers were no better than chance, the newspaper readers were correct 64% of the time, and the radio listeners scored an
impressive 73% accuracy rate.
Questions 1-4: The reading passage has six paragraphs, A-F. Choose the correct heading for each paragraph from the list of
headings below.
List of Headings
i. Some of the things liars really do
ii When do we begin to lie?
iii How wrong is it to lie?
iv Exposing some false beliefs
v Which form of communication best exposes a lie?
vi Do only humans lie?
vii Dealing with known liars
viii A public test of our ability to spot a lie
Paragraph A __vi___
1. Paragraph B _____
2. Paragraph C _____
3. Paragraph D _____
4. Paragraph E _____
Paragraph F __v___
Questions 5-7: Look at the following statements and the list of experiments below. Match each statement with the correct
experiment, A- C. You may use any letter more than once.
5. Someone who was innocent was blamed for something. _____
6. Those involved knew they were being filmed. _____
7. Some instructions were ignored. _____
List of Experiments
A the gorilla experiment
B the experiment with children
C the TV experiment
Questions 8-10: Complete the sentences below. Choose ONE WORD ONLY from the passage for each answer.
8. Filming liars has shown that they do not display _______________ behaviour.
9. Liars tend to avoid talking about their own _______________
10. Signs of lying are exposed in people's _______________ rather than their movements.