BMC Helix CMDB - Datasheet

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BMC Helix Configuration

Management Database
(CMDB)
Provide a single, consolidated reference of landscape
and service data to support business decision making

PRODUCT DESCRIPTION KEY FEATURES


BMC Helix Configuration Management Database (CMDB) consolidates landscape and BMC Helix CMDB is highly scalable and
service information from multiple sources into a single, high-quality representation provides a complete feature set.
that your business can rely on to make better decisions. • Highly adaptable – The industry-
standard data model can be modified or
BUSINESS CHALLENGE extended to specific requirements

As organizations drive the adoption of digital services and face increasing demands • Reliable quality – Data quality and
from consumers of these services, they must understand the infrastructure they integrity engines configured through
manage, the services they support, and who their consumers are. Given the rules ensure normalization, data source
increasing complexity and nature of services in today’s landscapes, this can be prioritization, and deduplication
challenging. Additionally, there are many sources of information to manage, • Relevant insights – Data visualization
including discovery, legacy spreadsheets, and tribal knowledge. capability provides in-context views on
your data, from simple CI view to
BMC SOLUTION impact simulation

BMC Helix CMDB is an end-to-end solution that processes disparate data sources
KEY BENEFITS
into a single pane of glass. This allows organizations to reference a best-of-breed
• Easily tailored to your organization’s
data repository for daily operations and strategic decisions to support their
needs
consumers and the business as a whole.
• Improve data quality to support your
business and service processes

• Reduce risk associated with change

• Increase your agility and business


alignment

• Understand the impact to consumers


when service interruptions occur

The CMDB provides a single point of


reference into the dependencies among
business processes, users, applications,
and the underlying IT infrastructure,
making it the definitive reference for
all IT decisions.
HOW IT WORKS
BMC Helix CMDB consolidates disparate sources of data into • Empower your service desk with easy access to trusted data
an enterprise-wide view that shows not only infrastructure
components and their physical and logical relationships, but • Enable configuration management processes within your
also the infrastructure’s relationship to business services. organization, providing the core toolset
• Powerful data quality and integrity engines normalize and
• Comprehensive toolset for creating best-of-breed reference
reconcile data
data store
• Create and manage the physical and logical relationships that
• Standards-based common data model
comprise the services provided by and to your organization
• Manage disparate data sources to create a single reference
• Forms the ideal foundation for a broader configuration
for your organization
management system (CMS) by integrating easily to service
• Visualize data in your BMC Helix CMDB with CMDB Explorer management process solutions and multiple data sources
• Integrated with the Helix ITSM Suite to enhance and enrich • Key performance indicators (KPIs) illustrates CMDB health
your ITIL-based processes at any time
• Integrate with Java , C, SOAP, and REST-based APIs to extend
®

the data to your wider organization


• Comes pre-enabled for use with BMC Helix Discovery
• Service-centric structure provides true understanding of FOR MORE INFORMATION
how infrastructure issues impact consumers To learn more about BMC Helix CMDB, visit
bmc.com/cmdb

An easily tailored configuration management dashboard illustrates the health of your CMDB to ensure the best quality data to be consumed.

About BMC
BMC delivers software, services, and expertise to help more than 10,000 customers, including 92% of the Forbes Global 100, meet escalating digital
demands and maximize IT innovation. From mainframe to mobile to multi-cloud and beyond, our solutions empower enterprises of every size and
industry to run and reinvent their businesses with efficiency, security, and momentum for the future.

BMC – Run and Reinvent www.bmc.com

BMC, BMC Software, the BMC logo, and the BMC Software logo, and all other BMC Software product and service names are owned by BMC Software, Inc. and
are registered or pending registration in the US Patent and Trademark Office or in the trademark offices of other countries. All other trademarks belong to
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their respective companies. © Copyright 2019 BMC Software, Inc.

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