User and Installation Instructions

Seal Refrigerated Merchandisers

C6R/75U, C6R/100U, C6R/125U,

C6R/105, C6R/130,
D6R/75, D6R/100, D6R/125,
D5R/100, D5R/125
D3R/100

IS517 ECN4508 Page 1

Dear Customer,
Thank you for purchasing this Lincat product.

This is just one of over 300 different items of catering equipment available which is
constantly being extended and improved. Details are available from your local
distributor or direct from us.
Used for the purposes for which it is intended, and with careful maintenance as
outlined in this User Guide, your Lincat product will give years of trouble free use.

IMPORTANT INFORMATION
Please read all of the safety and operating instructions carefully before using this
product. Please pay particular attention to all sections of this User Guide that carry
warning symbols and notices.
This is a Warning symbol. This symbol is used throughout the user guide whenever
there is a risk of personal injury. Ensure that these warnings are read and
understood at all times.
This is a Caution symbol. This symbol is used throughout the User Guide whenever
there is a risk damaging your Lincat product. Ensure that these warnings are read
and understood at all times.

Make sure the power supply is turned off before making any electrical repairs.

To minimise shock and fire hazards, please do not plug or unplug the unit with wet
hands.

During maintenance and cleaning, please unplug the unit where required.

Care must be taken when handling or working on the unit as sharp edges may cause
personal injury, we recommend the wearing of suitable PPE.

Ensure the correct moving and lifting procedures are used when relocating a unit.

Do NOT use abrasive cleaning products, only those that are recommended. Never
scour any parts of the refrigerator. Scouring pads or chemicals may cause damage
by scratching or dulling polished surface finishes.
Failure to keep the condenser clean may cause premature failure of the
motor/compressor, which will NOT be covered under warranty policy.

Please ensure the appropriate use of safety aids or Personnel Protective Equipment
(PPE) are used for you own safety.

This is a Note symbol. This symbol is used throughout the User Guide to provide
additional information, hints and tips.

DISPOSAL REQUIRMENT
If not disposed of properly all refrigerators have components that can be harmful to
the environment. All old refrigerators must be disposed of by appropriately registered
and licensed waste contractors, and in accordance with national laws and
regulations.

IS517 ECN4508 Page 2

CONTENTS

Contents Page
Safety instructions………………………………………………………4
Product specification………………………………………………….. 5
Features………………………………………………………………….. 5
Technical specification…………………………………………………5
Pack contents…………………………………………………….………6
Spare parts list………………………………………………………….. 6
Installation……………………………………………………………….. 7
Note to installer...............................……………………………. 7
Inspection.............................…………………………….……... 7
Handling.................................................................................. 7
General........................................................……………………7
Connecting to the electricity ...........................……………….7-8
Warning .......................................................……………………8
User Maintenance .......................................……………………8
Defrosting.....................................................……………………8
Warning........................................................……………………8
Loading.........................................................……………………8
Installation Instruction for C6R-U ..…………………..……………….9
.

Details of C6R-U cabinets.... .............…………………..…………….10

.

Details of cut-out for refrigeration module ..……….... ...…………11 .

Ventilation requirement for counter top models………..... …...…12 .

Wiring Diagrams..……................ ……………..……………….13-14-15

.

Troubleshooting...............…………………..……... ………….16-17-18 .

Operating instructions………………………………………………. .19 .

Cabinet Controls..................................………………………..19
Loading................................................………………………..19
Cleaning and maintenance………………………….... …………….20 ./

Cleaning the condenser………………………………………..20

Replacing the light .....…………………………………………..20
Service information…………………………………………………….21
Conditions of guarantee…..…………………………………….……21

USE OF THE REFRIGERATED MERCHANDISERS

The Refrigerated Merchandisers are intended to be used on counter tops to
display pre-chilled food product.

IS517 ECN4508 Page 3

SAFETY INSTRUCTIONS

WARNING!
Basic safety precautions, including the following, should be
followed to reduce the risk of personal injury and/or damage to
the cabinet. Make sure you have fully read these instructions
before installing and switching on. Keep this User Guide in a safe
place for future reference for you and your staff.

Do not clean the unit with a water jet.

REMOVAL OF PACKAGING

Remove any external packaging. If using a sharp instrument take

care to avoid contact with the product inside.
In the interest of hygiene, you should clean the product after
unpacking and ensure all plastic coatings are removed before use.

This unit is heavy. Be aware of the risks when lifting or

moving it. Always lift the cabinet using the base or lower frame, do
not lift with any other part. Do not pull the unit across your work
surface as it may make a mark.

The cabinet relies on the circulation of cold air, which must pass through
and around the shelves. Ensure circulation is not obstructed by food
product blocking the internal vents.

GENERAL

Do not try to modify this product.

Ensure that the electrical supply cable is not damaged.

If the supply cable is damaged, it should be replaced by Lincat Ltd or suitably
qualified persons, in order to avoid a hazard.

IS517 ECN4508 Page 4

 PRODUCT SPECIFICATION

650 Range Refrigerated Merchandiser – C6R/75, C6R/100, C6R/105,

C6R/125, C6R/130
D6R/100, D6R/125
500 Range Refrigerated Merchandiser – D5R/100, D5R/125
350 Range Refrigerated Merchandiser – D3R/100

FEATURES

Fan-assisted refrigeration Independently switchable light

Double glazed glass (flat panels) Adjustable shelf positions (back
Electronic control service models only)
Hot gas automatic defrost 230 Volt, 50 Hz, single phase
Sliding rear doors (double glazed)

TECHNICAL SPECIFICATION

Model D3R/100 D5R/100 D5R/125 D6R/75 D6R/100 D6R/125

Max. Operating
O
Temperature C 25
Internal volume litres 85.8 129.0 176.0 227.0 307.0 386.0
Internal dims cm 710x310x390 710x460x390 960x460x390 710x570x560 960x570x560 1210x570x560
Width mm 1000 1000 1250 750 1000 1250
Depth mm 350 500 500 650 650 650
Height mm 575 575 575 965 965 965
Power Rating watt 393 602 621 602 717 729
Weight kg 68 84 100 95 123 149.5
Refrigerant R452a

Model C6R/75 C6R/100 C6R/105 C6R/125 C6R/130

Max. Operating
O
Temperature C 25
Internal volume litres 245.0 332.0 242.0 368.0 322.0
Internal dims cm 710x570x560 960x570x560 710x570x560 1210x570x560 960x570x560
Width mm 750 1000 1050 1250 1300
Depth mm 650 650 650 650 650
Height mm 755 755 755 755 755
Power Rating watt 602 717 604 729 717
Weight kg 89.5 117 105 137.5 112.2
Refrigerant R452a

IS517 ECN4508 Page 5

PACK CONTENTS

C6R/105, C6R/130, D6R/100, D6R/125 Models

Refrigerated Merchandiser (with 3mm Allen key (for shelf height
cable and 13amp plug) adjustment)
2 x chrome-plated shelves User Guide
2 x removable base panels Guarantee card
2 x sliding doors

C6R/75U, C6R/100U, C6R/125U Drop-in Models

As above, plus drop-in refrigeration module

D5R/100, D5R/125, D3R/100 Models

As above, except 1 x chrome plated shelf and removable base plate.

SPARE PARTS LIST

Model Components
Compressor Light Controller Evaporator Condenser Shelf
fan Fan Motor
D3R/100 CR08 LA01 EC15 S/R0181 FA109 SH93
D5R/100 CR08 LA01 FA109 SH91
D5R/125 CR08 LA01 FA109 SH92
D6R/75 CR08 LA01 FA109 SH97
All Models

All Models

D6R/100 CR07 LA05 FA109 SH98

D6R/125 CR07 LA05 FA109 SH99
C6R/75 CR08 LA01 FA109 SH97
C6R/100 CR07 LA05 FA109 SH98
C6R/105 CR08 LA01 FA109 SH97
C6R/125 CR07 LA05 FA109 SH99
C6R/130 CR07 LA05 FA109 SH98

IS517 ECN4508 Page 6

INSTALLATION
All models (For C6R/75U,C6R/100U,C6R/125U Models see additional instructions)

Note to installer
Please follow this instruction carefully. Only if the cabinet is correctly installed
will it give the best possible performance and reliability. Please pay particular
attention to the User maintenance section of this guide that the controller must
be left on the factory setting. There are also clear guidelines stating that the grill
on cabinet must not be blocked at any time and condenser must be cleaned
every 3 months. There are no user serviceable parts inside the refrigerated
compartment.
Inspection
On receipt, unpack the carefully and inspect for any superficial damage that
may have been sustained in transit. Record the nature of any damage on the
Carrier’s Delivery Note and at the same time inform your supplier.
Handling
Important: Keep the cabinet vertical and on its base, if the cabinet is tipped onto
its back, front or sides allow it to stand back on its base for at least 2 hours
before switching ON.
Ensure the cabinet is installed on a sound, level work surface, observing
requirements for ventilation as detailed on pages 10,11 & 12.Do not install this
cabinet close to any source of heat which may result in operating conditions
exceeding its design limits. Locations close to sources of moisture or steam will
cause excessive condensation on the outer surfaces of the cabinet and must be
avoided.
Ambient temperature range; minimum 18oC, maximum 25oCMaximum relative
humidity 60%.
General
Installation must only be carried out by a suitable trained person and comply
with national and local codes for connection to electrical supply. The cabinet
must be earthed... the earthing of the installation a safety standard,
which is enforced by law. Do not switch on the unit the installation has
been completed.
Connecting to the electricity supply
The cabinet is completely factory wired and only needs to be connected to a
suitable power point (socket).It are recommended that the mains electricity
supply is protected by an RCCB (Residual current circuit breaker). Cabinets are
supplied with 2 metres of cable and should be connected to an earthed,
switched, 13 amp 230Volts socket which should be easily accessible for
isolation of the cabinet.
The socket should be installed in accordance with current I.E.E regulations. If in
doubt consult a qualified electrician. The 1989 Electricity at work Regulation
requires periodic testing of electrical equipment and should be carried out by a
competent person.
The cabinet are designed for indoor use only in ambient temperature between
minimum 18oC, maximum 32oC.The cabinet must be positioned on a flat level
surface. To reduce energy consumption position the cabinet in a well ventilated
location, away from sources of heat. It should not be exposed to water spillage.
Spray steam or high humidity. Failure to do so may reduce the efficiency of the
cabinet and increase the frequency of maintenance required. Particular
attention should be paid to airflow restriction into and out of the refrigeration
system, this is very important for the cabinet to operate efficiently.

IS517 ECN4508 Page 7

Ensure that the voltage of your electricity supply corresponds to the serial plate
details. The product is supplied with a 13 Amp plug. To replace the plug, follow
these instructions:

 green and yellow wire to 'E' or (Earth)

 blue wire to 'N' (Neutral)
 brown wire to 'L' (Live)

For safety regulations, the plug must always be accessible.

THIS APPLIANCE MUST BE EARTHED

Warning
Under no circumstances must the power supply be switched ON and OFF in
quick succession over a short period. To do this could result in serious damage
to the compressor, causing failure of refrigeration system. Having completed the
electrical connection, the cabinet can be switched 'On' at the mains. When the
unit is first switched ‘ON ‘you will hear condenser fan motors running and the
compressor, evaporator fan will come ‘On’ when the evaporator is cooled to
correct temperature. The temperature inside the cabinet is controlled by mean
of electronic controller, which is factory set and should not need any
adjustment. The cabinets are designed to be left ON at all times, like a domestic
refrigerator Ensure the door of the cabinet remain closed when not being used.
Failure to do so will reduce the efficiency of the refrigeration system and may
cause excess condensation or ice build up on the evaporator.

User Maintenance
Due to electrical regulation only a very limited amount of user maintenance
work can be carried out. There are no user serviceable parts inside the
refrigeration compartment.
Please note- No cleaning or maintenance work should be attempted until
the cabinet is switched off and the plug removed from the socket.
Only use genuine Lincat spares. All parts numbers are listed on the Spares list
on page 6 for easy ordering when required.

Defrosting
The Seal Refrigerated Merchandises are fitted with an automatic defrost
function ensuring the cooling heat exchanger remains free from ice. The
condensate water is automatically dispersed using the heat from the
refrigeration unit.

Loading
When loaded ensure that air can circulate around / through store products.
Cover all foods and separate raw and cooked food. Do not allow items to
overhang the edges of the shelves.

IS517 ECN4508 Page 8

 INSTALLATION INSTRUCTIONS FOR C6R/75U, C6R/100U,
C6R/125U DROP-IN MODELS
Refer to the information on page 4 before proceeding.

The cabinet is not connected to the refrigeration module during transit. Remove
the doors, shelves and base panels from the cabinet and lift this from the pallet
first to separate the two parts of the appliance.
Prepare the counter taking note of the ventilation requirements on page 11.
Cut a hole in the counter top according to the diagram (2) on page 10. Lift the
refrigeration module onto the counter top so that the electrical supply cable is
on the customer’s side. Lower through the hole and ensure that the cable is not
trapped.
Carefully lower the cabinet over the refrigeration module and onto the counter
top ensuring the cables are not trapped. The plinth around the base of the
cabinet must be fully supported by the counter top beneath; no part of this plinth
should be allowed to overhang the counter top.
Open the evaporator box back lid, connect cables to terminal blocks (see
diagram below)
CH 1 CH 2 BROWN FROM BLUE FROM
TERMINAL TERMINAL

CABINET BLUE TO BROWN TO BLUE FROM BROWN FROM EARTH

EARTH LIGHT LIGHT LIGHT SWITCH LIGHT SWITCH WIRES

TERMINAL
Using the screw supplied secure LID
the terminal lid and hinged lid.
Replace base panels, shelves
and doors.
TERMINAL
The cabinet is now ready for use BRACKET
Refer to operating instruction on
page 19.

LIGHT TERMINAL
BLOCK
FRAME HEATERS
TERMINAL BLOCK
EARTH
TERMINALS

IS517 ECN4508 Page 9

Details of the base section and cabinet (1)

47 152

75 196

390 279 279

C/L

558

390

Details of cut-out for refrigeration module (2)

65
BACK OF COUNTER / FOOD SERVICE SIDE
420

50
25

565
210

FRONT OF COUNTER / CUSTOMER SIDE

750750
Models

1000 Models
1000

1250 Models
1250

IS517 ECN4508 Page 10

Ventilation requirements for drop in models

It is crucial for the operation of the Fig 1

refrigeration system that a free flow of
air is maintained around condensing
unit.
The ideal method is to site the cabinet
within a counter where the back is
completely open as Fig 1.
CO
LD
These cabinets are designed to WA
AIR
EN
TE
RM RS
eliminate the need for an unsightly vent WA
RM
AIR
EX
ITS
AIR
on the front of the counter providing EX
ITS
CO
that the critical dimensions in Fig 2 are LD
AIR
EN
TE
observed and no there are no RS

obstructions in front of the air exhaust

that may be deflected into the path of
the incoming cold air.
Fig 2
The dimension X from the front grille of
the condenser to the inner face of the
counter front must not be less than
200mm.

If a shelf is required in the counter it

must allow adequate air flow beneath
the unit, dimension Y must be no less X WARM AIR EXITS

than 200mm.
Y
AMBIE
Fig 2 demonstrates how the air must N T AIR
IN

flow through the condenser to extract

the heat.

To guarantee a flow of cool air Fig 3

particularly where the back counter is
warm, then adequate vents can be
provided in the front of counter (see
Fig3) to ensure the refrigeration system
will only work satisfactorily.
The air inlet vents should be aligned
with condenser aperture and have total
free area greater than 900cm2.
The air outlet also should be aligned
with power pack condenser air outlet
grill and have total free area greater
than 1000cm2.

IS517 ECN4508 Page 11

Ventilation requirements for counter top models

Minimum distance of vents from any adjacent wall or surface

500mm

D6R/75B & S 200mm

D6R/100B & S
D6R/125B & S

500mm

C6R/105BL & BR 200mm

C6R/105SL & SR
C6R/130BL & BR
C6R/130SL & SR

500mm
D5R/100B & S
200mm
D5R/125B & S
D3R/100

IS517 ECN4508 Page 12

 WIRING DIAGRAM C6R75-100-125-U
LIGHT

EVAPORATOR EVAPORATOR
FAN FAN

CONDENSER

COMPRESSOR
HOT GAS
SOLONOID
C

S R
OR GR
1 2

BL
BR
BR GR

BK
BL

BL

BR
BR
GR GR

GR FRAME HEATER
GR
BK
BL OR
GR
BL
BR
BL
BR FRAME HEATER
BL
BL
12 11 10 9 8 7 6 5 4 3 2 1 BR
G

CONTROLLER BL
BR
G
MAIN LIGHT BL BL
SW ITCH SWITCH
BR

IS517 ECN4508 Page 13

 WIRING DIAGRAM C6R105-130-D5R & D3R
LIGHT

NOTE:
ONE CONDENSER FITTED
ON C6R105,D3 &D5 MODELS

LIGHT CORD
CONDENSER
TWO CONDENSER FITTED
ON C6R130 MODELS

HOT GAS
COMPRESSOR SOLONOID
GR
EVAPORATOR EVAPORATOR
CONDENSER FAN FAN OR
C

S R

BL 1 2

GR

PL05
PL05
BR
BR
BL
OR GR GR BK BK
BL
BK BK

BL
FRAME HEATER
BR
BR
BR

CONNECTOR

BL

BL BL FRAME HEATER

BL BL BL
12 11 10 9 8 7 6 5 4 3 2 1 BR BR

BR GR
NOTE:
CONTROLLER ONE CH11 FRAME HEATER
FITTED ON D3R & D5R MODELS
MAIN
LIGHT
SW ITCH
SWITCH

IS517 ECN4508 Page 14

 WIRING DIAGRAM D6R75-100-125
LIGHT

COMPRESSOR

EVAPORATOR EVAPORATOR
FAN C
FAN

S R
OR
1 2

BL
GR
BK
BK
BK
BK

BL

LIGHT CORD
BL
OR
C A B IN E T P R O B E S U CT IO N P RO B E

DEFROST
BR BR
SOLONOID

12 11 10 9 8 7 6 5 4 3 2 1

CONTROLLER

BR
GR
BL
BR
GR
BL

BR

BR BR
BL

BK
2 FAN CONDENSER 1 FAN GY
FOR D6R100 & CONDENSER GR

D6R125 FOR D6R75 BR

BR
BR

BK

GY BL

BR BL

FRAME HEATER
BR
GR
BL

1
IS517 ECN4508 Page 15
 Troubleshooting
Problem Possible Cause Solution
Compressor will not start No voltage in socket Use voltmeter to check
Electrical conductor or wires may be Use ohmmeter to check for continuity
cut

Defective electrical component: Replace defective component

controller, relay, thermal protector etc

Measure ohmic resistance of main

Compressor motor has a winding and auxiliary winding using
open or shorted ohmmeter. Compare with correct
values
Change compressor

Compressor stuck Change compressor

Temperature control contacts are Replace the controller

open
Incorrect wiring Check wiring diagram and correct
Fuse blown or circuit breaker tripped. Replace fuse or reset circuit breaker
Mains Power cable unplugged Plug in main power cable
Controller set too high Set controller to lower temperature.
Cabinet in defrost cycle Wait for defrost cycle to finish
The temperature is too cold Controller is set at a very cold Set to factory parameter and check if
position the compressor stops according to
controllers operating range.
Controller does not disconnect the Check the insulation of the controller
condensing unit and probe(s). If problem persists,
change the controller and probe
Control contacts are stuck closed Change the control. Check amperage
load
Defective or incorrect temperature Determine correct controller and
controller replace.
The temperature is not cold Controller is set at a very warm Set to factory parameter and check if
enough position the compressor stops according to
controllers operating range

Condenser is dirty Clean condenser

The unit must not be near stoves,

The refrigerator has been placed at walls that are exposed to the sun, or
an inadequate location places that lack sufficient air flow.

Compressor is inefficient or there is a If there is air in the system, purge and

high pressure due to the air in the recharge
system
Iced up evaporator coil Check temperature control,
refrigerant charge, and defrost
mechanism. Remove all ice manually
and start over.

Too many door openings Advise user to decrease if possible

Advise user not to put in products that

Excessive heat load placed in cabinet are too hot.

Advise user not to put in products that

Excessive heat load placed in cabinet are too hot.

Check to see if condensation or ice

The refrigerator has been crystals have formed on the suction
overcharged with the refrigerant gas line. If so, charge with the correct
amount of gas.

IS517 ECN4508 Page 16

 Find the location of gas leak in order
The refrigerant gas is leaking to seal and replace the defective
component. Change the drier.
Perform a good vacuum and
recharge unit.
Find the location of gas leak in order
The refrigerant gas is leaking to seal and replace the defective
component. Change the drier.
Perform a good vacuum and
recharge unit.
Re-arrange product to allow for
Blocking air flow proper airflow. Make sure there is
ample of clearance around the
product

Fuse blown or circuit breaker tripped Replace fuse or reset circuit breaker.

Electrical Shocks Check for appropriate insulation on

Wires or electrical components are in the connections of each component.
direct contact with metallic parts.

Noise Check if the noise goes away after

The refrigerator is not properly levelled you level the refrigerator

While the compressor is working,

The condenser is not fastened check to see if metal parts are in
correctly. Copper tubing is in contact contact with one another and/or if the
with metal screws that fasten the condenser are
tightened.
The evaporator and/or condenser fan Check if the fan motors are securely
motors are loose fastened
If the noise persists after all other
Compressor has an internal noise measures have been taken, it may be
originating from the compressor.

Locate and tighten loose

Loose component(s) component(s)

Extreme condensation inside the This type of occurrence is caused by

refrigerator The outside environment’s relative local climatic conditions and not by
humidity is very high (over 60%) the refrigeration unit.

The refrigerator door won’t shut Check the door and/or the magnetic
completely gasket. Adjust the door hinges if
needed; replace the gasket if broken.
The refrigerator had been placed at an The unit must not be near sources
inadequate location that produce too much heat.
Ensure gaskets are snapped in
Door seals(s) not sealing properly completely. Remove gasket and
wash with soap and water. Check
condition of gasket & replace if
necessary

Dirty condenser coil Clean condenser coil

Unplug unit and allow coil to defrost.

Evaporator coil iced over Make sure controller is not set too
cold. Ensure that door gasket(s) are
sealing properly. Select manual
defrost and ensure system works.
No illumination The light switch is ‘off’ position Press the light witch to ‘ON’ position
False contact on the light switch or Inspect all connections
fluorescent tube
Light assembly ,light switch and/or Replace the damaged components
fluorescent tube are damaged

IS517 ECN4508 Page 17

OPERATING INSTRUCTIONS

1. On/Off Switch
2. Light Switch
3. Temperature Control

3 2 1

The control panel layout may vary.

Ensure shelves are secure. Close the doors. To check operation of the unit,
connect it to the electricity supply, switch on the light (2) and the light will
illuminate, and then switch on the refrigeration using the On/Off switch (1), the
temperature controller will illuminate and the cabinet will begin to cool.

The temperature controller is factory set to maintain the temperature

inside at 3 to 5oC. The temperature displayed is the air inside the
cabinet and not the temperature of the food product.

The displayed temperature will fluctuate as the refrigeration system

cycles. At 2 hour intervals the system will automatically defrost. You will hear a
hissing sound for a few seconds and the display will indicate that it is in defrost
mode, refer to page 13.

LOADING
Load the cabinet with pre refrigerated products only, taking care to allow
room for the air to flow. Do not allow items to overhang the edges of the
shelves.

Do not obstruct any of the ventilation grilles.

IS517 ECN4508 Page 18

CLEANING AND MAINTENANCE

CLEANING
Disconnect the unit from the electricity supply. Use a mild detergent in
hot water and a soft cloth. Do not use abrasive creams or scourers.
Remove the rear doors, shelves and base panels. Shelves (including
supports) and base-panels may be washed in a dishwasher.

MAINTENANCE
Regular cleaning of the unit is recommended. No other regular maintenance is
required, but it may be necessary to clean the condenser or replace a light tube.

CLEANING THE CONDENSER

Disconnect the unit from the electricity supply.

For counter top models the condenser is located behind a grille on the operator
side of the appliance. Access the condenser by removing the screw holding the
grille in place using the Allen key provided. Use a vacuum cleaner to suck any
debris from the face of the condenser and replace the grille.
For drop in models the condenser is located at the front of the drop in module
and can be brushed down using a stiff bristled brush.

REPLACING THE LIGHT

Disconnect the unit from the electricity supply.

Remove doors. Unclip the end caps from the light unit. Remove the diffuser
from its clips. To remove the tube, carefully rotate it 90o and slowly pull down
until it is released. It is recommended that the starter (a round cylinder located
at one end of the tube) is also replaced at the same time. To remove the starter,
rotate it anticlockwise. Fitting the new tube is the reverse of the above
sequence.

IS517 ECN4508 Page 19

SERVICE INFORMATION
For help with the installation, maintenance and use of your Lincat equipment,
please contact our service department:

 UK: 01522 875520

All service work, other than routine cleaning should be carried out by one of our
authorised service agents. We cannot accept responsibility for work carried out
by other persons.

To ensure your service enquiry is handled as efficiently as possible, please tell

us:

 Brief details of the problem



Product code
 Type number All available on serial plate
 Serial number

Lincat reserve the right to carry out any work under warranty, given reasonable
access to the appliance, during normal working hours, Monday to Friday, 08:30
to 17:00.

GUARANTEE
This unit carries a comprehensive UK mainland twelve month / 2 year warranty.
The guarantee is in addition to, and does not diminish your statutory or legal
rights.

The guarantee does not cover:

 Accidental damage, misuse or use not in accordance with the

manufacturer’s instructions
 Consumable items
 Damage due to incorrect installation, modification, unauthorised service
work or damage due to scale, food debris build-up, etc.

The manufacturer disclaims any liability for incidental, or consequential

damages.
Attendance is based on reasonable access to the appliance to allow the
authorised technician to carry out the warranty work.
Service calls to equipment under warranty will be carried out in accordance with
the conditions of sale. Unless otherwise specified, a maximum of 15 minutes of
administrative time, not spent directly carrying out servicing work, is provided for
within the warranty. Any requirement for staff attending the call to spend greater
time than 15 minutes due to administrative requirements, such as on health and
safety risk assessments, will be chargeable at the prevailing rate.

IS517 ECN4508 Page 20