™

"The Server"
Getting Started Guide
Copyright © CAE Healthcare Academy 2017. All rights reserved. No part of this document may be reproduced
without written consent from CAE Healthcare Academy.
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 CAE Healthcare
6300 Edgelake Dr
Sarasota, FL 34240
USA

Tel +941-377-5562
caehealthcare.com

Dear Valued Customer:

Congratulations and thank you for your recent purchase of the CAE LearningSpace Connect Server
system. This guide will help you get started using CAE LearningSpace - intelligent recording, easy
debriefing. In addition, the CAE LearningSpace integrated Help offers a quick reference to the various
areas of CAE LearningSpace and how they are used.

The CAE LearningSpace Connect Server system includes the following components:

CAE LearningSpace software (web-based)

CAE LearningSpace Connect Server (hardware)

If you have any questions or comments, please email CAE LearningSpace Customer Service in North
America
at [email protected] (phone 1-866-462-7920).

International Customer Service information is available at

http://www.caehealthcare.com/eng/support/contacts

NOTE: When contacting customer service, please have the serial number and ID available. They are
located on the ID sticker, see Locating the Unique ID on page 34.

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 "The Server" Getting Started Guide

CAE LEARNINGSPACE "THE SERVER"

GETTING STARTED GUIDE

Welcome to CAE LearningSpace!

This guide will help you get started using CAE LearningSpace - intelligent recording, easy debriefing.
It will explain how to set up, connect, use, and debrief with CAE LearningSpace.

Table of Contents
Equipment Setup (Server-Based) .................................................................................4
Initial Network Setup and Login ...................................................................................6
General CAE LearningSpace Access ............................................................................9
Dashboard ......................................................................................................................... 10
Setting Up Cameras ....................................................................................................... 12
Recording ........................................................................................................................... 16
Controlling Cameras ....................................................................................................................... 19
Annotations Panel ........................................................................................................................... 21
Adding Annotations ....................................................................................................................... 23
Recordings Review ......................................................................................................... 26
Playing Recordings .......................................................................................................................... 27
Logging Out of CAE LearningSpace ......................................................................... 30
Appendix ............................................................................................................................ 31
System Requirements .................................................................................................................... 31
Port Information ............................................................................................................................... 32
VPN ........................................................................................................................................................ 33
Locating the Unique ID .................................................................................................................. 34

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Equipment Setup (Server-Based)

Upon receipt of your CAE LearningSpace Connect Server, remove the equipment from the packaging
and set it up.

1. Unpack the server.

IMPORTANT: The slave and master Connect Servers are identical with respect to
hardware component configuration.

ID sticker
CAE LearningSpace Connect Server (front)

ID sticker

CAE LearningSpaceConnect Server (front open)

CAE LearningSpace Connect Server (back)

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2. Connect one end of an Ethernet cable to the institution network and the
other end to Port 1.*

Remote Access Card

Port 1 Port 2
Port 1 and Port 2 on the Connect Server (back)

3. During the setup process (see Initial Network Setup and Login), connect
your client computer to Port 2.**

NOTE: If the Port 1 is not used for institution network connection, then Port 2
can be used for client computer access.

IMPORTANT: Please note that DHCP service is running on Port 2.

WARNING: Do not connect anything to the Remote Access Card.

* If unsure, local IT should be consulted.

** Client computer is not supplied.

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Initial Network Setup and Login

To set up your server network connection and create initial login:

1. Ensure your client computer is connected to the server Port 2 (with an Ethernet cable).
IMPORTANT: Make sure that this is your only network connection on your computer.
By extension, disable WiFi on your client computer if connected.

2. Open your browser and enter the address: setup.learning.space

The CAE LearningSpace initial setup screen appears.

On-screen instructions

Change Settings Continue to LearningSpace

CAE LearningSpace Initial Setup Screen

3. Follow the on-screen instructions.

4. Click the Change Settings button at the bottom of the window.

IMPORTANT: When configuring a master Connect Server, leave the Master Connect
Server Address field empty.

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All settings will be editable.

Save Settings Master Connect Server Address Cancel

Initial Setup Screen with editable settings

5. When finished with editing, click Save Settings.

If configuring a SLAVE Connect Server:
º In case of any issue with the saving process, an error message appears
within a couple of minutes.
º If saving the settings is completed well, you will not be redirected to the
Initial Setup Screen.
Important: A successful saving concludes the Initial Setup for a Slave
Connect Server. The DHCP service will stop running (on Port2), and thus
Port2 will be available for connecting the Slave Connect Server to the A/V
network of the Master Connect Server.
If configuring a MASTER Connect Server, after a successful saving process, the
system will return to the Initial Setup Screen, and the initial setup should be
continued as follows.
6. Click Continue to LearningSpace.

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7. Within the Initial Settings window, settings can be edited via drop-down options.

Location region Location city

Admin password Admin email

Initial Settings window

8. When all required data are filled out, the Save & Continue button will be activated.
9. Since the Admin password is entered on the Initial Settings window, when clicking
on Save & Continue the system will directly navigate to the home page of the Admin.

CAE LearningSpace Dashboard

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General CAE LearningSpace Access

Users who have been setup in your CAE LearningSpace system have access to CAE LearningSpace.

To access CAE LearningSpace:

1. From a network connected computer, point your browser to the address
configured in the initial setup.
2. The CAE LearningSpace login appears.

Email Login

Switch to Legacy login

CAE LearningSpace Login Screen

3. Login is available in two ways:

a. Enter your email and password, then click Login.
b. Switch to Legacy login, click the type of user, choose your name from the
drop-down, enter your password, then click Login.
4. The CAE LearningSpace homepage will appear, ready to be used.

CAE LearningSpace Dashboard for Admin

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Dashboard
The Dashboard is the LearningSpace homepage. After a user successfully logs in, the LearningSpace
Dashboard appears.

The Dashboard contains icons that will take the user to the different task areas in LearningSpace.
Administrators have access to all the task areas; other users will have access to only those areas their
account profile allows them to see.

Task areas:

• Recording - Make video and audio recordings in rooms with cameras or

microphones.
• Video Review - Review video and audio recordings.
• Reports - Access reports about individual, group, and patient performance.
• Users - Manage user accounts.
• Cases - Create, modify, and manage Cases.
• Activities - Create, modify, and manage Activities.
• Calendar - Manage Events and Scheduling.
• Resources - Manage and allocate resources.
• System - Manage system settings, set up rooms, cameras, stations, test minimum
system requirements, edit educational prescription auto-texts, edit diagnoses, and
download utilities.

The Dashboard also lists currently running and upcoming Activities. Administrators see all the open
Activities; other users will see only the Activities they are assigned to.

Dashboard

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The Dashboard can be accessed from any other area of LearningSpace by clicking the Home icon at the
top left corner of the screen.

Home icon
Top Toolbar

TIP: Users must return to the Dashboard to navigate from one area to another.

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Setting Up Cameras
Cameras have to be manually attached to the Connect Server.

1. From the Dashboard, click the System icon.

System icon

Modules in CAE LearningSpace

2. Select the Cameras tab.

Cameras tab

Add All button Cogwheel for settings

Cameras tab in the System Manager

3. Click the Add All button below the list of cameras.

Your cameras and other AV devices will be added to the system, ready for setup.

4. Click the cogwheel in the Controls column next to each camera to access
camera settings.

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The Camera Settings window appears.

Save Audio source menu

Camera Settings window

5. Set the Audio source drop-down menu to the appropriate Digital Audio Kit.

NOTE: The appropriate Digital Audio Kit is normally at the same location as
the camera.
TIP: Verify you have a picture (video feed) for each camera.

6. When finished, click Save.

Repeat this process for every device you have.

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7. When all cameras and AV devices are set up, navigate to the Rooms tab.

Home button Rooms tab

Add New Room button Cogwheels for settings

Rooms tab in the System Manager

8. Click the Add New Room button.

The Room Settings window (for adding new room) appears.

Add button Room number/ name

Room Settings window (for adding new room)

9. Type in a room number or name and provide a brief description.

10. Click Add.

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The Room Settings window (for editing existing room) automatically appears.

Save Camera fields

Room Settings window

11. Use the drop-down menus at the camera fields to add cameras to the room.

12. When finished, click Save at the bottom of the window.

13. Click the CAE LearningSpace logo (Home button) in the top left corner of the
screen to navigate back to the Dashboard.

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Recording
The Recording module of the LearningSpace Connect Server displays the Center Overview screen
where you see live video or audio feeds from all the units in your system.

TIP: The units connected to the LearningSpace Central Server can be freely
arranged on the tabs of the Center Overview.

Tabs

Center Overview

To record:
1. Click the header of a desired unit to enter that room.
The Single Room View appears for that unit with all the connected equipment
(video or audio).

Recording
timeline controls

Record Control tab

Single Room View

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2. Click the Record Control tab located on the left-hand side of the screen to open
the Record Control panel.
The Record Control panel appears.
TIP: Close the Record Control panel by clicking the Hide arrow.

Hide arrow

Record Control Panel

3. The recording controls are on the recording time-line at the top of the screen.
4. Click the red Record button to start recording.
TIP: A red dot appears on any recording panel, next to the camera or audio
name, to indicate that camera or audio is recording.

Single Room View and recording time-line

5. Click the Pause button to pause recording.

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IMPORTANT: Only the live feed is paused; the camera continues to record.
º Click the Play button to resume the playback.
º Click the Go Live button on the right-hand side of the time-line to
resume the live feed and regain camera pan, tilt, zoom controls.

Play button Go Live button

Recording view and recording time-line

6. Click the Stop button to stop recording.

Recording indicator

Recording panel

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Controlling Cameras
Camera view controls are located on individual panels from either the Center Overview screen or the
Single Room View screen.
To control cameras:
1. Click the cogwheel in the top-right corner of each panel to show the
Window Control Options.

Cogwheel

Single Room View - Video Panel

2. Click the Pan, Tilt, Zoom (PTZ) controls to move the camera.
º Pan - moves camera side to side
º Tilt - moves camera up and down.
º Zoom - zooms camera in and out.

Tilt control Zoom control

Pan control
Window Control Options

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In SPlayer and Axis Media Control, other options to move the camera view are:
º Click anywhere in a video feed to move the camera in that direction.
º Click anywhere in a video feed and use the mouse scroll wheel to zoom the
camera in and out.
º Click and hold anywhere in a video feed to drag the camera in a desired
direction (Axis Media Control only).
IMPORTANT: If on the General tab of the System module, the Change AMC
PTZ mode to "Zoom Area" option is selected (unchecked by default), the
third function is not available.
NOTE: Features, such as scroll wheel zoom and on-screen camera control, may not
be supported with browsers that do not have the proper plug-ins installed. For
more information about plug-ins, contact support at
[email protected].

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Annotations Panel
Annotations can be added to a recording by using the features in the Annotations panel. Annotations
added during a recording are available for review and debriefing.

NOTE: Annotations can be added only during a recording from the Single Room view, or after
recording, during a review. Annotations cannot be added from the Center Overview screen.

To open the Annotations panel:

1. From the Dashboard, click the Recording icon.

2. Click on a room name to go to the Single Room view screen.
3. Click the Annotations tab on the left-hand side of screen. (Click the tab again to
hide panel.)
The Annotations panel appears and is ready to use.

Annotations tab Annotation settings Annotation markers

Annotations panel Added annotations Preset annotations

Single Room View

TIP: If the annotation categories are not visible, click the Preset annotations
drop-down.
NOTE: Annotations added to a recording are displayed in the panel with the
corresponding category icon.

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Annotation category icons:

Communication & Teamwork Area of Excellence Area of Development Treatment

Assessment Critical Thinking Patient Safety Information

Annotation Category Icons

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Adding Annotations
To Add a Custom Annotation:
1. From the Single Room view, open the Annotations panel (while a recording or
review is in progress).
TIP: If the annotation categories are not visible, click the Preset annotations
drop-down.
Before adding an annotation, click an Annotation category icon to highlight it;
this will show the preset annotations that are only in that category.
De-selecting all category icons will show preset annotations in all categories.
2. Enter the annotation in the Search or add annotation box.
3. Click the Add Annotation icon to add the annotation to the recording.
The annotation will be:
º Displayed as a flag in the top recording time-line
º Listed in the Annotations panel.
OR
4. Click the Save and add annotation icon to add the annotation to the recording
and to save it as a preset annotation.
The annotation will be:
º Displayed as a flag in the top recording time-line
º Listed in the Annotations panel
º Saved as a preset annotation

Search or add box Add annotation icon

Preset annotations Save and add

drop-down annotation icon

Annotations
category icons
Preset annotations

Annotation(s)
added to recording

Annotations Panel

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To add a Preset Annotation:

1. From the Single Room View open the Annotations panel (during a recording
or review in progress).
TIP: If the annotation categories are not visible, click the Preset annotations
drop-down.
NOTE: Before adding an annotation, clicking an Annotation category icon
to highlight it will show the preset annotations that are only in that category.
De-selecting all category icons will show preset annotations in all categories.
2. Click the desired annotation to add it to recording. The annotation will be:
º Displayed as a flag in the top recording time-line
º Listed in the Annotations panel
TIPS:
º Click the drop-down arrow to show or hide the preset annotations.
º Click and drag the vertical size bar (three dots) to make the window
larger or smaller.
º To delete an annotation, click the X in the upper-right of the annotation,
appearing when hovering over the already added annotation.
º Color-code an annotation by clicking the color bar on the right-hand side
of the annotation.

Show or hide arrow

Remove annotation
Vertical size bar
selection

Color code bar

Annotations Panel

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NOTE: The Annotations panel can also be accessed from the top toolbar:
º Click the Window Layout Settings button in the upper right corner of the
top toolbar.
º Click the Annotations panel icon to show or hide the Annotations panel.

Annotations panel icon Window Layout Settings button

Single Room View

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Recordings Review
Recordings are found in the Video Review section of LearningSpace.

From the Video Review screen, you can:

a. Play video and audio recordings

b. Search for video and audio recordings
c. Sort list of recordings
d. Delete recordings
e. Lock recordings to prevent deletion
f. Print recording information and annotations
g. View resources used during a recording
h. Upload recordings to the central server
i. Upload simulator logs (non-CAE Healthcare simulators)
j. Download recordings

Recording Review List

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Playing Recordings
1. From the Dashboard, click the Video Review icon.

Video Review button

Video Review icon

The Video Review list appears.

Video Review List

By default, recordings are listed by date, with the most recent at the top.

2. Click anywhere on a row to play that recording.

The recording opens and plays automatically.
3. Click the Pause button to pause video.

Pause button Time-line

Video review screen (top)

NOTE: The Pause and Play buttons toggle back and forth depending on the status
of video.

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4. Click the Play button to resume play.

5. To add and remove participants to the recording, use the Learner and Patient
drop-down menus on the Record Control panel.

Learner drop-down
SP drop-down

Learner added SP added

Record Control panel

TIP: If the panel is not visible, click the Record Control tab on the left side of
the screen. (Click the tab again to hide panel.)

6. Click anywhere on the time-line to jump to that point in the recording.

7. Hover over Video Review at the beginning of the time-line to see the Time and
Date bubble when the recording occurred.

Time and date bubble

Video Review Screen

8. On the right side of the recording time-line, the elapsed time is displayed.

Elapsed time

Video Review Screen

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9. Click and hold on the end point of the progress indicator to move back and forward
in the recording.
10. Click on an annotation marker to jump to that annotation and to that point in the
recording.

Annotation marker Progress indicator

Play button Recording time-line

Video Review Screen with Annotations panel open

11. Click the time indicator in an annotation to jump to that point in the recording.

Pause button

Time indicator in annotation

Video Review Screen

12. To add or delete annotations and change the annotation color-coding, use the
Annotations panel. See Adding Annotations for more information.
TIP: If the Annotations panel isn't visible, click the Annotations tab on the left
side of the screen. (Click the tab again to hide panel.)

For more information about adding annotations, see Adding Annotations on page 23.

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Logging Out of CAE LearningSpace

To log out of CAE LearningSpace:

1. Click the user name in the top toolbar (upper-right of screen).

2. Click Logout.

User Settings button

Logout link

Top toolbar options

The successful logout screen appears.

Logout Screen

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Appendix
System Requirements
When operating LearningSpaceTM, a computer with either a Macintosh® or Microsoft Windows®
operating system is required. To run LearningSpace, the computer must meet the following criteria:

Macintosh Operating Systems

• Mac OS X® 10.10 (minimum) or 10.11
• Chrome® (minimum 51.0) or Safari® (9)
• Adobe® Flash Player (latest version)
• SPlayer (download from LearningSpace) or QuickTime® (latest version)
• PDF viewer browser plug-in, Preview or Acrobat®

Windows Operating Systems

• Windows 7 SP1 with Internet Explorer® 11, Chrome (minimum 51.0), or
Firefox® (minimum 47.0)
• Windows 8.1 with Internet Explorer 11, Chrome (minimum 51.0), or Firefox
(minimum 47.0)
• Windows 10 with Edge, Chrome (minimum 51.0), Firefox (minimum 47.0)
• Adobe Flash Player (latest version)
• SPlayer (download from LearningSpace) or Axis Media Control (6.2.10.8)
• PDF Viewer browser plug-in, Adobe Reader

Hardware (Macintosh and Windows) Minimum Requirements

• Intel® Core i5 or equivalent
• 4 GB of memory
• 1920 x 1080 screen resolution
• 100 BASE-T Ethernet

NOTE: Macintosh, QuickTime, and Safari are registered trademarks of Apple Inc. Windows Media and Internet Explorer
are registered trademarks of the Microsoft Corporation in the United States and/or other countries. Firefox is a
registered trademark of the Mozilla Foundation. Adobe Flash Player and Acrobat are trademarks of Adobe Systems Inc.

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Port Information
The ports required for LearningSpace Connect Server to operate correctly are as follows. To allow the
access, local firewalls have to be configured.

Servers accessible to clients on local network:

• TCP 25 • TCP 7999

• TCP 80 • TCP 8000
• TCP 443 • TCP 8001
• TCP 843 • TCP 8002
• TCP 1935 • UDP 123
• TCP 7998

Servers able to access off-site host on the following ports:

• TCP 80
• TCP 443

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VPN
As part of the service agreement provided by CAE Healthcare, our customer support team is
responsible for server maintenance, software patches, database backups and end user support. In
order to provide this support, VPN access must be provided to the CAE Healthcare support team. Please
submit any VPN authorization forms to your CAE Healthcare sales representative and email our support
team the requested information below.

List of ports required for VPN access to the LearningSpace servers:

• TCP 22 • TCP 7998

• TCP 80 • TCP 7999
• TCP 443 • TCP 8000
• TCP 843 • TCP 8001
• TCP 1935 • TCP 8002

VPN Gateway Domain/ IP:

VPN Protocol:

Requirements for VPN:

Username:

Password:

Notes:

IMPORTANT:

VPN accounts must be established three weeks prior to the scheduled LearningSpace installation date
to ensure CAE Healthcare Customer Service has validated access.

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Locating the Unique ID

The unique ID label is located on the top of the server on the left side: it is the below the CAE Healthcare
contact information label.

CAE Healthcare
contact information

ID sticker

Unique ID on top of server

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caehealthcare.com

For more information about CAE Healthcare products, contact your regional
sales manager or the CAE Healthcare distributor in your country, or visit
caehealthcare.com. Tel +1 941-377-5562 or 866-233-6384

For customer service, please contact CAE Healthcare.

United States
Monday - Friday from 7:00 a.m. to 6:00 p.m. ET
Phone 1-866-462-7920

Canada
Monday - Friday from 8:00 a.m. to 5:00 p.m. ET
Phone 1-877-223-6273

International
Monday - Friday from 7:00 a.m. to 6:00 p.m. ET
Phone + 1-514-341-6780

LearningSpace Customer Service by Email

[email protected]

©2017 CAE Healthcare

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