Bank Officials to be contacted for redressal of complaints

Level 1

Branch Channel: You can meet the Branch Business Leader (Branch Manager) of the nearest branch in
your city explaining the details concerned and he/she will respond to you

Level 2

If the resolution provided at Level 1 does not meet your expectation, you can write to our Grievance
Redressal Officer or Nodal Officer as below

Sangeeta P
Head – Grievance Redressal
YES Bank Limited
5th Floor, IFC, YES Bank Tower,
Elphinstone (W), Mumbai - 400013
Email: [email protected]
Phone No: 022-39489373

List of area wise Nodal Officers are given below.

Level 3

If the resolution provided at Level 2 does not meet your expectation, you can write to our Principal
Nodal Officer as below

Swarupananda Mallick
Principal Nodal Officer
YES Bank Limited
5th Floor, IFC, YES Bank Tower,
Elphinstone (W), Mumbai - 400013
Email: [email protected]
Phone No. : 022-39489374

We would like to inform all our customers that our Bank is covered under the Banking Ombudsman Scheme,
2006 of the Reserve Bank of India. Under this scheme, any grievance against the Bank, if not addressed within
30 days can be addressed to the Banking Ombudsman of the concerned city.

Details of Banking Ombudsman Offices are available with the Branch Manager, Officer In charge of the Branch
for your perusal.

Version 26 July’20
 Name and Address of Nodal Officers

Sr. Nodal Officer of YES

Area of Operation Centre Nodal Officer Contact Details
No. Bank

YES Bank Ltd

Unit No.G/3,102-103
Gujarat, Union "C.G.Centre”
Territories of Dadra and C.G.Road, Ahmedabad
1 Ahmedabad Mr. Sharad Saraiya
Nagar Haveli, Daman Pin Code : 380009
and Diu Tel No : 079 – 49023101
Contact Centre : 1800 1200
E mail : [email protected]

YES Bank Ltd

Ground Floor, Prestige Obelisk,
Mr. Vinodh Sarran Municipal No. 3,
Kasturba Road,
2 Karnataka Bengaluru Back Up: Ms. Hitha
Bangalore 560001
A.P.
Tel No : 080 - 61176500
Contact Centre : 1800 1200
E mail: [email protected]

YES Bank Ltd

Plot No 215,Ground Floor
Mr. Sharad Saraiya Phase 1 M.P Nagar,
Bhopal, Madhya Pradesh
3 Madhya Pradesh Bhopal
Back Up: Mr. Kapil Pin Code : 462011
Arora Tel No: 0755 – 6612002
Contact Centre : 1800 1200
Email: [email protected]

YES Bank Ltd

Plot No. 31, Bapuji Nagar,
Mr. Swarupananda Janpath, Bhubaneswar,
Mallick Orissa. Pin Code :751009
4 Odisha Bhubaneswar
Back Up: Mr. Saswat Tel No: 0674 – 2598012
Jena Contact Centre : 1800 1200
E mail:
[email protected]

YES Bank Ltd

Himachal Pradesh,
SCO No- 179 and SCO No -180
Punjab, Union Territory
Sector 17C, Chandigarh
of Chandigarh and Mr. Bhupinder Pal
5 Chandigarh Pin Code :160017
Panchkula, Yamuna Singh
Tel No : 0172 - 5037064
Nagar and Ambala
Contact Centre : 1800 1200
Districts of Haryana.
Email : [email protected]

Version 26 July’20
 Name and Address of Nodal Officers

Sr. Nodal Officer of YES

Area of Operation Centre Nodal Officer Contact Details
No. Bank

YES Bank Ltd

Ground Floor, No. 143/1,
Tamil Nadu, Union
Uttamar Gandhi Salai,
Territories of Mr. Somesh Varman
Nungambakkam,
Puducherry (except
6 Chennai Chennai
Mahe Region) and Back Up : Ms.
Pin Code : 600 034
Andaman and Nicobar Sangeetha Seshasayee
Tel No : 044 - 66765000
Islands
Contact Centre : 1800 1200
E mail: [email protected]
YES Bank Ltd
Ground & First Floor,
Building No. – 115,
Assam, Arunachal Mr. Swarupananda Goyal Enclave,
Pradesh, Manipur, Mallick G.S Road, Bhangagarh,
7 Guwahati
Meghalaya, Mizoram, Back up: Mr. Anjan Guwahati. Pin Code: 781 005
Nagaland and Tripura Taluqdar Tel No: 0361 – 7187552
Contact Centre : 1800 1200
E mail:
[email protected]
YES Bank Ltd
Ground Floor, Agravanshi Plaza,
Mr. Somesh Varman Bearing No 1-8-387 HUDA Lane,
Off S.P. Road Secunderabad,
Andhra Pradesh and
8 Hyderabad Back Up : Mr. C S J R Hyderabad.
Telangana
Murthy Pin Code : 500 003
Tel No: 040 - 42426900
Contact Centre : 1800 1200
E mail: [email protected]

YES Bank Ltd

Ground Floor , Plot No: O-19A ,
Ashok Marg, Nr. Ahinsa Circle,
Mr. Sharad Saraiya
C-Scheme,
9 Rajasthan Jaipur Jaipur, Rajasthan
Back Up : Mr. Vipin
Pin Code : 302 001
Vyas
Tel No: 0141-3329136
Contact Centre : 1800 1200
E mail: [email protected]

Version 26 July’20
 Name and Address of Nodal Officers

Sr. Nodal Officer of YES

Area of Operation Centre Nodal Officer Contact Details
No. Bank

Uttar Pradesh
(excluding Districts of YES Bank Ltd
Ghaziabad, Gautam 14-113 Padam Tower ,
Mr. Bhupinder Pal
Buddha Nagar, Civil Lines
Singh
Saharanpur, Shamli Kanpur
10 Kanpur
(Prabudh Nagar), Pin Code : 208 001
Back Up : Mr. Atin
Muzaffarnagar, Tel No: 0512 - 6710139
Khare
Baghpat, Meerut, Bijnor Contact Centre : 1800 1200
and Amroha (Jyotiba E mail : [email protected]
Phule Nagar)

YES Bank Ltd

Ground Floor, 45, Jhowtala Road
Mr. Swarupananda Kolkata. Pin Code : 700019
11 West Bengal and Sikkim Kolkata Mallick Tel No: 033-40581300
Contact Centre : 1800 1200
E mail:
[email protected]

YES Bank Ltd

YES Bank Tower,
IndiaBulls Finance Centre – Tower 2
Districts of Mumbai, 5th Floor, Senapati Bapat Marg,
Mr. Taroon Shahani
12 Mumbai Suburban and Mumbai (I) Elphinstone (W), Mumbai
Thane Pin Code : 400013
Tel No : 022-33574248
Contact Centre : 1800 1200
Email :[email protected]

YES Bank Ltd

Mezzanine and First Floor,
Plot No. 6, Basant Lok Complex,
North, North-West,
Opposite Priya Cinema,
West, South-West, New
13 New Delhi (I) Ms. Sunaina Gupta Vasant Vihar,
Delhi and South
New Delhi – 110057
districts of Delhi
Tel. No. : 011-49433455
Contact Centre : 1800 1200
E mail : [email protected]

Version 26 July’20
 Name and Address of Nodal Officers

Sr. Nodal Officer of YES

Area of Operation Centre Nodal Officer Contact Details
No. Bank

YES Bank Ltd

Haryana (except Mezzanine and First Floor,
Panchkula, Yamuna Plot No. 6, Basant Lok Complex,
Nagar and Ambala Opposite Priya Cinema,
14 Districts) and New Delhi (II) Ms. Sunaina Gupta Vasant Vihar,
Ghaziabad and Gautam New Delhi – 110057
Budh Nagar districts of Tel. No. : 011- 49433455
Uttar Pradesh Contact Centre : 1800 1200
E mail : [email protected]

YES Bank Ltd

Mezzanine and First Floor,
Plot No. 6, Basant Lok Complex,
North-East, Central,
Opposite Priya Cinema,
Shahdara, East and
15 New Delhi (III) Ms. Sunaina Gupta Vasant Vihar,
South-East districts of
New Delhi – 110057
Delhi
Tel. No. : 011- 49433455
Contact Centre : 1800 1200
E mail : [email protected]
YES Bank Ltd.
Ground & Mezzanine Floor,
Unit No 201, 2nd Floor,
Mr. Swarupananda Rajendra Ram Plaza,
Mallick Plot No: 875, Holding No: 373,
16 Bihar Patna Circle No: 6, Exhibition Road, Patna
Back Up : Mr. Pin Code: 800 001
Ashutosh Sinha Tel No: 0612 – 3009003/ 02
Contact Centre: 1800 1200
E mail:
[email protected]
YES Bank Ltd
Crosswindz, 41,
Mr. Swarupananda Court Road, Ranchi,
Mallick Jharkhand
17 Jharkhand Ranchi Pin Code : 834001
Back up: Mr. Tel No : 0651 – 2212711 / 2212713
Himanshu Kumar Contact Centre : 1800 2000
E mail:
[email protected]
State of Uttarakhand YES Bank Ltd
and seven districts of Ground Floor,
Western Uttar Pradesh 56 Rajpur Road,
Mr. Tejpreet Singh
namely, Saharanpur, Dehradun,
18 Shamli (Prabudh Dehradun Uttrakhand
Backup: Mr. Vikas
Nagar), Muzaffarnagar, Pin Code : 249201
Sinha
Baghpat, Meerut, Bijnor Tel No: 0135 - 3061056
and Amroha (Jyotiba Contact Centre : 1800 2000
Phule Nagar) E mail : [email protected]

Version 26 July’20
 Name and Address of Nodal Officers

Sr. Nodal Officer of YES

Area of Operation Centre Nodal Officer Contact Details
No. Bank
YES Bank Ltd
Ground and 1st Floor,
Golchha Chambers,
Mr. Swarupananda Near Holy Heart School,
Mallick Civil Lines, Raipur,
19 Chhattisgarh Raipur Chhattisgarh
Back-up : Mr. Pin Code: 492001
Priyadutta Panigrahi Tel No: 0771 - 4210202
Contact Centre : 1800 2000
E mail:
[email protected]
YES Bank Ltd
Ground Floor, Plot No. 20
Mr. Bhupinder Pal Block B/C, Gandhi Nagar
Singh Green Belt,
State of Jammu and
20 Jammu Jammu
Kashmir
Back Up: Mr. Kapil Pin Code : 180004
Gupta Tel No: 0191 - 2439871
Contact Centre : 1800 2000
Email : [email protected]

YES Bank Ltd

YES Bank Tower,
IndiaBulls Finance Centre – Tower 2
Goa and Maharashtra,
5th Floor, Senapati Bapat Marg,
(except the districts of Mumbai (II) Mr. Taroon Shahani
21 Elphinstone (W), Mumbai
Mumbai, Mumbai
Pin Code : 400013
Suburban and Thane)
Tel No : 022-33574248
Contact Centre : 1800 2000
Email : [email protected]

YES Bank Ltd

Ground Floor, No. 37, Thycaud
Kerala, Union Territory
Mr. Somesh Varman Village, Opp. Tagore Theatre,
of Lakshadweep and
Thiruvananth-- Vazhuthacaud, Thiruvananthapuram
22 Union Territory of
apuram Back-up: Mr. Binoj Pin code: 695014
Puducherry (only Mahe
Davies Tel No: 0484-2809828
Region)
Contact Centre : 1800 1200
E mail: [email protected]

Version 26 July’20