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    Project Report Submitted in Partial Fulfillment For The Award of The Degree of

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    Adigithe Thantha
    This project report summarizes a study on customer satisfaction with Britannia products. The report includes an introduction outlining the objectives and methodology of the study. It also provides a profile of Britannia Industries. The main body of the report presents an analysis of data collected on customer satisfaction. It interprets the data and provides suggestions. The report concludes with limitations and a bibliography listing references. Attached is a questionnaire used to collect primary data for the study.

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    Project Report Submitted in Partial Fulfillment For The Award of The Degree of

    Uploaded by

    Adigithe Thantha
    112 views10 pages
    This project report summarizes a study on customer satisfaction with Britannia products. The report includes an introduction outlining the objectives and methodology of the study. It also provides a profile of Britannia Industries. The main body of the report presents an analysis of data collected on customer satisfaction. It interprets the data and provides suggestions. The report concludes with limitations and a bibliography listing references. Attached is a questionnaire used to collect primary data for the study.

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    This project report summarizes a study on customer satisfaction with Britannia products. The report includes an introduction outlining the objectives and methodology of the study. It also provides a profile of Britannia Industries. The main body of the report presents an analysis of data collected on customer satisfaction. It interprets the data and provides suggestions. The report concludes with limitations and a bibliography listing references. Attached is a questionnaire used to collect primary data for the study.

    Copyright:

    © All Rights Reserved
    Download as DOCX, PDF, TXT or read online from Scribd
    Download as docx, pdf, or txt
    112 views10 pages

    Project Report Submitted in Partial Fulfillment For The Award of The Degree of

    Uploaded by

    Adigithe Thantha
    This project report summarizes a study on customer satisfaction with Britannia products. The report includes an introduction outlining the objectives and methodology of the study. It also provides a profile of Britannia Industries. The main body of the report presents an analysis of data collected on customer satisfaction. It interprets the data and provides suggestions. The report concludes with limitations and a bibliography listing references. Attached is a questionnaire used to collect primary data for the study.

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    of 10

    PROJECT REPORT ON

    CUSTOMER SATISFACTION TOWARDS


    BRITANNIA PRODUCTS
    Project Report submitted in partial fulfillment
    For the award of the degree of
    BACHELOR OF BUSINESS ADMINISTRATION(B.B.A)
    AFFILIATED TO
    KAKATIYA UNIVERSITY

    By
    PEDIVELLI PRAVANITH
    (H.T.NO.086191899)
    Under the guidance of
    Mrs. K.UMA RANI MBA Asst. Professor
    DEPARTMENT OF COMMERCE & BUSINESS MANAGEMENT
    (Affiliated to Kakatiya University)
    Kishanpura,Hanamkonda,Warangal-506001
    (2018-2021)
    Date: ____________

    CERTIFICATE

    This is to certify that the project report entitled “CUSTOMER SATISFACTION

    AT BRITANNIA PRODUCTS”was carried out by PEDIVELLI PRAVANITH

    (HT.NO.086191899) for the academic year 2020- 2021.

    He/She has completed this project as per the rules prescribed by the

    Kakatiya University in partial fulfilment of the degree of BACHELOR OF

    BUSINESSADMINISTRATION (B.B.A).

    Head
    Principal
    Date: ____________

    CERTIFICATE

    This is to certify that the project report entitled “CUSTOMER SATISFACTION

    AT BRITANNIA PRODUCTS”was carried out by PEDIVELLI PRAVANITH

    (HT.NO.086191829) for the academic year 2020- 2021.

    He/She has completed this project as per the rules prescribed by the

    Kakatiya University in partial fulfilment of the degree of BACHELOR OF

    BUSINESS ADMINISTRATION(B.B.A).

    Mrs.K.Uma Rani
    (project guide)
    DECLARATION

    I hereby declare that the project work titled “A STUDYONCONSUMERSATISFACTION

    TOWARDS BRITANNIA PRODUCTS” submitted to Vaagdevi degree & PG college in

    partial fulfillment of the degree of Bachelor of Business Administration (BBA) is a record of

    original work done by me under the supervision and guidance of Mrs. K UMA RANI

    Department of Commerce, Vaagdevi degree & PG college and this work has not been

    submitted elsewhere for the award of any other degree.

    Place: WARANGAL. P.PRAVANITH

    Date: 7-08-2021 HT.NO. 086191899

    BATCH: 2018-2021
    Acknowledgement

    It is my great pleasure to regard my deep sense of gratitude to the honorable Principal Dr.
    Amarvadi sheshachalam for the patronage and all the facilities offered to complete my
    project successfully.

    I take this opportunity to convey my sincere thanks to the Head of the Department Mr. C.
    Dattathreyulu for guidance in the successful completion of the project.

    I am very much pleased to take this privilege to extend my hearty thanks to my internal
    guide Mrs. K.Uma rani for her support, innovative and energetic encouragement and
    valuable and invariable suggestions in carrying out this project successfully.

    Last but not least, I wish to convey my sincere thanks to all the staff members of the
    department of commerce and Business Management my friends for their help and support.

    P.PRAVANITH

    086191899
    Table of contents

    chapter Topic Page No’s

    Chapter1
    Introduction 1
    Need for study 4
    Objectives of the study 4

    Research methodology 5
    Research design: 5
    Exploratory and
    descriptive
    Scope of the study
    Sample design : sample
    size, sampling method
    Source of information

    Literature review

    Chapter 2 Company profile


    Britannia industries

    Chapter 3
    Data presentation
    Data Analysis
    Data interpretation

    Chapter4
    suggestions

    limitations

    conclusion
    Bibliography
    Questinnaire
    CHAPTER -1
    INTRODUCTION
    CHAPTER -2
    COMPANY PROFILE
    CHAPTER -3
    DATA ANALYSIS AND INTERPRETATION
    CHAPTER -4

    SUGGESTIONS

    LIMITATIONS

    CONCLUSION

    BIBLIOGRAPHY

    QUESTIONNAIRE

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