BM461 - Holidays Inn 3

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HOLIDAY INN

Table of contents

EXECUTIVE SUMMARY...................................................................................................................2

PESTEL ANALYSIS............................................................................................................................2

POLITICAL FACTORS....................................................................................................................2

ECONOMIC FACTORS...................................................................................................................2

SOCIAL FACTORS..........................................................................................................................2

TECHNOLOGICAL FACTORS.......................................................................................................2

ENVIRONMENTAL FACTORS......................................................................................................2

LEGAL FACTORS...........................................................................................................................3

CONCLUSUON................................................................................................................................3

REFERENCES..................................................................................................................................4
EXECUTIVE SUMMARY

Holiday Inn is one of the largest hotel chains in the world which is present in 100 different countries.
Its headquarters is in UK, Denham. It has 12 different available brands with 766,837 rooms present
worldwide. Following is the PESTEL analysis of Holiday Inn. PESTEL stands for Political, social,
technological. Economic and legal factors. The analysis will help us in knowing the current status of
Holiday Inn.

PESTEL ANALYSIS

POLITICAL FACTORS

Holiday Inn operations are highly dependent on government policies. The organization must be
concerned with safety, health and the atmosphere of its employees. It is also the Government's
responsibility to license the above. As Holiday Inn is widespread, it must respect its employees' tax
responsibilities and procedures. The government's strength will influence the hostel stuff like a travel
ban. In addition, a tax overhaul could be undertaken in order to apply low tax rates to hotel owners.
As luxury hotels will save a lot of upgrades to fit more guests, this will benefit the hotel industry.
[CITATION Kie19 \l 1033 ]

ECONOMIC FACTORS

For Holiday Inn, one of the biggest investments is hospitality. [CITATION Ble08 \l 1033 ]

Above all, Holiday Inn is good at working tactics, since its clients are potential from all over the
world. Through incorporating the idea of consumer behavior, individuality and product, the business
benefits. This is because the business attaches priority to the American, European and Asian markets
in accordance with its social requirements. [CITATION Bar20 \l 1033 ] However, the company reported
losses due to Covid-19. People, even if they want to travel, cannot travel. [ CITATION Pau21 \l 1033 ]

SOCIAL FACTORS

Sometimes during holiday months’ hotels do not have rooms available, but with the holiday inn that is
not the case. Pre-reservation is very useful over peak seasons. In addition, holiday Inn knows its
customers' needs. Different activities and packages are available that never make guests boring.
[CITATION Bar20 \l 1033 ]. One of the branches of Holiday Inn has recently opened in India. The
hotel is situated on the highway of Chandigarh. [CITATION Hol21 \l 1033 ]

TECHNOLOGICAL FACTORS

Due to the technological changes, Holiday Inn can be reached easily by phone, emails, blogs, travel
agencies and many others. In addition, the company offers its guests the best experience with all room
facilities available. In addition, the hotel is up to date with the most advanced technology. The
Holiday Inn's SWOT analyses and evaluation are online and make more visitors. All thanks to quick
technology. In addition, the websites that recommend 5-star hotels for travellers are also available.
Review and past remarks by people that draw more guests are listed on the websites.[CITATION
Hol19 \l 1033 ]
ENVIRONMENTAL FACTORS

The environment and the atmosphere contribute much to the success of a hotel. People come on
holidays, business tours or country tours for a number of reasons. The Holiday Inn addresses the
people's desires by pleasing their surroundings. The owner of hotels cannot monitor the seasons, but
can take account of their price strategy by looking at the weather and the season before charging his
client.

LEGAL FACTORS

Everybody is worried with safety problems, living in the 20th century. A hotel struggles to thrive in a
city where crime rates are high. Fortunately, Holiday Inn is not the case. It has safe and protected
locations. Hotels have hostel laws that certify their customers' protection and well-being. The Holiday
Inn customers are informed of these rules. In addition, Holiday Inn is honest in its laws on menus.
Food quality is up to the standard and ensures that drinks and food products are true. The calories
bother customers more. All food products at Holiday Inn should be included.

CONCLUSUON

Holiday Inn is stable in a way that it can compete in the market remarkably. The company, however,
should promote its competitiveness and maintain it in the coming years due to the rapid changes in the
environment.
REFERENCES

Blery, E., 2008. Holiday Inn Hotel: A case study from Greece. J for International Business and
Entrepreneurship Development, 3(3/4), pp. 10-19.

Frue, K., 2019. PESTLE Analysis for Hotel Industry. [Online]


Available at: https://pestleanalysis.com/pestle-analysis-for-hotel-
industry/#Technological_factors_Social_media_blogs_and_scratching_reviews

Inn, H., 2019. Welcome to Holiday Inn Accra Airport. [Online]


Available at: https://www.ihg.com/holidayinn/hotels/us/en/accra/accra/hoteldetail

Paul Edgecliffe-Johnson, 2021. Holiday-Inn owner IHG posts annual loss on COVID-19 slowdown.
s.l., ARAB NEWS.

Sudeep Jain, 2021. Holiday Inn Chandigarh Zirakpur Opens in India, s.l.: s.n.

SWOT & PESTLE.com, 2020. Inter Continental Hotels Group(IHG) SWOT AND PESTEL
ANALYSIS. [Online]
Available at: https://www.swotandpestle.com/inter-continental-hotels-group-ihg/

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