Elance Central Service Manual - Rev L
Elance Central Service Manual - Rev L
Elance Central Service Manual - Rev L
93900
Service Manual
070-1951-00 Rev L
© 2014 Spacelabs Healthcare.
All rights reserved. Contents of this publication may not be reproduced in any form without the written
permission of Spacelabs Healthcare. Products of Spacelabs Healthcare are covered by U.S. and foreign
patents and/or pending patents. Printed in U.S.A. Specifications and price change privileges are reserved.
Spacelabs Healthcare considers itself responsible for the effects on safety, reliability and performance of
the equipment only if:
Spacelabs Healthcare will make available, on request, such circuit diagrams, component part lists,
descriptions, calibration instructions or other information which will assist appropriately qualified technical
personnel to repair those parts of the equipment which are classified by Spacelabs Healthcare as field
repairable.
Spacelabs Healthcare is committed to providing comprehensive customer support beginning with your
initial inquiry through purchase, training, and service for the life of your Spacelabs Healthcare equipment.
CORPORATE OFFICES
Corporate Headquarters
Other brands and product names are trademarks of their respective owners.
Caution:
Rx Only US Federal law restricts the devices documented herein to sale by, or on the order of, a
physician.
Before use, carefully read the instructions, including all warnings and cautions.
Table of Contents
Contents Page
élance Central Station
Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-1
Options. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-2
System Diagram . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-2
Hardware Requirement
Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-1
Hardware Requirement. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-1
Software Requirement
Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .. . . . . . . . . . . . . . . . 3-1
Software Requirement. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .. . . . . . . . . . . . . . . . . . . . . 3-1
Post-Installation Configuration
Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-1
Enable Central Station Software. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-1
Post-Installation Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-5
Reporting the Configuration. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5-6
Inspection of External Speaker Cable Connection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-7
Network Setup
Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-1
Central Network Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-1
Disconnect from Ethernet Network. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-4
Central Printer Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-5
Maintenance
Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-1
Backup & Archive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-1
MySQL Database Backup and Restore. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-1
Installation of Genie Backup Manager . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-3
Uninstall Genie Backup Manager. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7-3
Setting up the Backup Schedule . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-4
Restoring Backup of élance Central . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7-4
Speaker Test . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-5
Exit élance Central. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-5
Troubleshooting
Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-1
Computer Hardware Test . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8-1
Operating System Test . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8-1
Central Network … . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8-1
Elance Central Application Software. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .. . . . . .8-2
Glossary . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-1
I
élance Central Introduction
Contents
Overview. . . . ... . . . . . . . . . . . . . . . . . . . . . . . . . . .. . . . . . . . . . . . . . . . . . . . . . . . . . . .. . . . . . . . . . . . . . . 1-1
Options. . . . . ... . . . . . . . . . . . . . . . . . . . . . . . . . . .. . . . . . . . . . . . . . . . . . . . . . . . . . . .. . . . . . . . . . . . . . . 1-2
System Diagram . . . . . . . . . . . . . . . . . . . . . . . . . . .. . . . . . . . . . . . . . . . . . . . . . . . . . . .. . . . . . . . . . . . . . . 1-2
Overview
The Central station (93900) is a software based product supplied in the form of a CD.
The central s/w should be loaded into a dedicated Windows based workstation. It allows
simultaneous monitoring of up to 32 élance monitors via private dedicated Ethernet
network. This allows clinicians to view information from up to 32 patients at once. The
Central station provides a rich set of features, including sophisticated alarm
management, trending, storage and printing of physiological data. It supports up to 32
bedside monitor connections and up to 14 days of trend and 72 hours of ECG full
disclosure waveform (Central II s/w only) with enhanced arrhythmia and ST segment
review and SpO2 features..
Warning:
• Use only one Central Station with each dedicated network.
1-1
élance Central Introduction
Options
System Diagram
Printe
Multi-port Switch
Network
élance Monitors Wall Plates Central Console
Central PC
1-2
Hardware Requirement
Contents
Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-1
Hardware Requirement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-1
Overview
The élance Central is a software product. It should be installed in a dedicated PC
hardware. The PC hardware should be purchased locally. The élance software should
run on PCs with the minimum hardware requirements provided in this chapter.
Notes:
• Spacelabs does not provide PC hardware. When purchasing the PC hardware, please ensure
that it meets the following standards, IEC 60950 or equivalent local safety standards.
• Check to ensure Spanning-Tree Protocol (STP) is turned off. The default STP setting for some
switches are enabled.
• Please refer to latest software release PSN for the list of network switch that has known
compatibility issue.
Hardware Requirement
The table below shows the minimum PC hardware requirement for élance central station:
Processor Dual Core 3.3GHz or Higher
RAM 2 GB or Higher (4 GB recommended)
Hard Disk Speed: 7200 RPM or Higher
Capacity: Two 260GB HDD or Higher
Optical Drive DVD / CD WR
Communication 10/100 Ethernet Network Interface Card for connecting to 32
Port Ethernet Switch
USB Ports 4 USB Ports (USB 2.0)
Audio Integrated Sound Board & External speakers (Power > 10W)
for audible alarms
(Note: Do not use external speaker with volume ON/OFF
and/or volume control.)
Video 32 MB or larger graphics memory. Support minimum
1280X1024 resolution for 17” and 19” LCD
or minimum 1920 X1200 for 22” LCD
Keyboard Standard 101/102-key
Mouse Optical mouse
Display For 1-16 beds - 1280X1024 Resolution
For 17-32 beds - 1920X1200 Resolution
Warning:
• Using external speakers with volume ON/OFF and/or volume control is not
recommended.
• Turning external speaker volumes down or OFF will result in a failure of all audible
alarms.
2-1
Software Requirement
Contents
Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-1
Software Requirement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-1
Overview
The élance Central is a software product runs on Windows operating system. It should
be installed in a dedicated PC hardware. The élance software should run on PCs with
the minimum software requirements provided in this chapter.
Software Requirement
Caution:
1. Ensure Windows operating system Time Zone setting is selected correctly.
2. Ensure the checkbox “Automatically adjust clock for Daylight Saving Time” is selected correctly.
Changing Date and Time will cause the lost of patient data in the corresponding review
windows.
rd
Note: Genie Backup Manager software is a 3 party s/w for backing up Central trend data.
Central full disclosure waveform is backup by elance DBToolKit software which is part of the
elance Central software.
3-1
Central Software Installation
Contents
Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-1
Central Software Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-1
MySQL Database Installation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-5
ELANCE DBToolKit Installation. . . . . . . . . . . . . . . . . . . .. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-16
Central Software Uninstallation . . . . . . . . . . . . . . . . . . . .. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-23
MySQL Database Uninstallation…………………………………………………………………………………4-25
Overview
This chapter provides the step-by-step instructions to complete the installation of élance
Central software in a PC with the minimum hardware and software requirements
provided in this manual.
Note:
“This CD contains an object code version of the MySQL software, which is licensed under
the GNU General Public License located at www.gnu.org/licenses. For three years from
the date this CD is provided to you, upon your request Spacelabs will provide you with a
complete machine-readable copy of the corresponding source code, subject to the
standard GNU copyright notice, warranty disclaimer, and license terms.”
Caution: Before proceeding with the installation, make sure the following is checked:
1. Display resolution is correct.
2. Device manager has no unknown devices.
3. Window Event Viewer logs have no error.
Use the below list to ensure that the software is installed successfully and appropriate
setup is done.
4-1
Central Software Installation
4-2
Central Software Installation
The Select Installation Folder screen will allow you to change the name and the
path of the folder in the field available next to the Browse button. The default
folder is “C:\Program Files\Spacelabs Healthcare\Elance Central Software”.
5. Click Browse button to select the installation path.
6. Click Disk Cost to review each drive’s available and required disk space.
7. Click Everyone button to allow anyone who use this computer to access élance
Central Software.
8. Click Just me button to allow yourself to access élance Central Software.
9. Click Cancel button to exit the installation of the software. (Or)
10. Click Back button to go back to the previous screen. (Or)
11. Click Next button to proceed with the installation. The system displays Confirm
Installation screen.
4-3
Central Software Installation
12. Click Cancel button to exit the installation of the software. (Or)
13. Click Back button to go back to the previous screen. (Or)
14. Click Next button to proceed with the installation. The system displays
Installing Elance Central Software screen.
4-4
Central Software Installation
4-5
Central Software Installation
4-6
Central Software Installation
3. The “Installing MySQL Server” Dialog Box will appear, click Next to
proceed.
4-7
Central Software Installation
4-8
Central Software Installation
4-9
Central Software Installation
8. Click Next until the Dialog below is shown. Select another drive with
enough free space (>35GB). The Central Station software needs at least
35G to store 3 days waveform data. Click Next.
9. Click on the selection as shown in the picture below then click Next.
4-10
Central Software Installation
10. Click on the selection as shown in the picture below then click Next.
11. Click on the selection as shown in the picture below then click Next
4-11
Central Software Installation
12. Ensure the Install As Windows Service and Launch the Mysql Server
automatically check boxes are selected. Include Bin Directory in
Windows Path should also be selected. Use the default Service Name
MySQL. Click Next to proceed.
4-12
Central Software Installation
13. In this step, you will see a dialog as below. Ensure the Modify Security
Settings be selected (allow root access db from remote), enter the
password in the New root password and Confirm field, then click Next.
Note: the password is ‘pass’, this will be used by the Central Station
software.
4-13
Central Software Installation
14. Click Execute to proceed. This will take a few minutes to complete.
15. Click Finish when the window below is displayed. This indicates that
MySQL has been successfully installed.
4-14
Central Software Installation
17. Configure MySQL to work under “log bin” mode if “elanceDBToolkit” will be
used.
Note: Once you reconfigured MySQL via “MySQL Instance Configuration Wizard”,
do this step again after reconfiguring.
4-15
Central Software Installation
18. Finally, restart MySQL service to take effect of the new configuration by
following the steps below.
“Start” Menu -> “Control Panel” -> “Administrative Tools” -> “Services”, find
and double click service named “MySQL”. Click Stop.
4-16
Central Software Installation
4-17
Central Software Installation
1. Insert the ELANCE DBTOOLKIT Installation DVD into the elance Central PC.
4-18
Central Software Installation
4-19
Central Software Installation
4-20
Central Software Installation
Configuration of DBToolkit
2. Enter username and password for MySQL in the Account and Password fields
respectively.
4-21
Central Software Installation
3. Enable “Auto (Daily)” radio button and set backup time for auto backup, or select
“Manual” for manual backup.
Notes: 1. Do NOT rename or move files (folders) under auto or manual backup directory.
2. If DBToolkit is working under “Auto” backup mode, it will automatically delete
old backup points 4 days ago.
3. Do NOT place any files (folders) under the backup directory.
4. Click OK to confirm and make your new configuration effective, or click Cancel to
abort your changes.
4-22
Central Software Installation
6. Backup Examples:
For auto backup at 00:00, a new backup point folder as shown below will be
created under the auto backup path “D:\DatabaseBackup” automatically at the
preset time.
For manual backup, click Backup, then select a backup folder and click OK. A
new backup point folder will be created under the selected backup folder (“Data”
in this the example below).
4-23
Central Software Installation
4-24
Central Software Installation
4-25
Central Software Installation
4-26
Post-Installation Configuration
Contents
Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-1
Enable Central Station Software. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-1
Post-Installation Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-5
Reporting the Configuration. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-6
Inspection of External Speaker Cable Connection. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-7
Overview
This chapter provides the step-by-step instructions to complete the post-installation
setup of élance Central.
Caution:
1. Ensure the LCD display auto power off mode (If available) is disabled.
2. Disable the Windows Screen Saver and Power option as pictures showed
below.
For WinXP.
5-1
Post-Installation Configuration
For Win 7.
5-2
Post-Installation Configuration
5-3
Post-Installation Configuration
5-4
Post-Installation Configuration
Post-Installation Setup
1. Click Setup -> Service to access the following Service menu.
2. Enter password when prompt for password.
5-5
Post-Installation Configuration
5-6
Post-Installation Configuration
1. The installer of the computer hardware and external speaker should ensure the
speaker cable is secured to the computer so that it cannot be detached from the
speaker output port of the audio card.
Warning:
unplugging the external speakers cable from the computer will result in a failure of all
audible alarms.
2. Select Patient -> Test Speaker menu. An alarm tone should sound once when
Test Speaker button is clicked.
5-7
Network Setup
Contents
Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-1
Central Network Setup . . . . . . . . . . . . . . . .. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .. . . . . . . . . . . . . . 6-1
Disconnect from Ethernet Network . . . . .. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .. . . . . . . . . . . . . . . . 6-4
Central Printer Setup . . . . .. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .. . . . . . . . . . . . . . . . . . . . . . . . . . .6-4
Overview
This chapter provides the step-by-step instructions to complete the network setup of
élance bedside monitor and central station.
Caution:
• Do not connect the monitor to an Ethernet local area network (LAN) prior to configuring the
following settings. The monitor must be properly configured for LAN access before you
operate the monitor. If you fail to correctly configure the monitor, you may interrupt other
units that are also using the LAN.
Note:
Detailed installation instructions for the physical Ethernet LAN are beyond the scope of this
document.
Check the switch to ensure that Spanning-Tree Protocol (STP) is turned off. The default STP
setting for some switches are enabled
Please refer to latest software release PSN for the list of network switch that has known
compatibility issue.
Config….button
4. Select a location to be edited by left clicking on the line. Then, click Configure…
button.
6-1
Network Setup
6. If this location has a fixed monitor installed, then enter the monitor serial no. in the
Monitor Serial Number text box to associate the monitor to this location. Please
note that a serial number appears next to the location.
7. If there is not a fixed monitor for this location, then leave the Monitor Serial Number
text box blank.
8. Repeat all the steps above to complete the setup of all the connection/locations that
élance monitors will be using.
6-2
Network Setup
9. Use the correct Central name being consistent with bedside monitor used.
14. Click on the down arrow on the right of the text box of Connect to location.
15. Use the pull down menu to select the location that the patient needs to be admitted
and click OK.
16. Once that is done, the monitor should start communicating.
6-3
Network Setup
Caution:
• Do not disconnect the network cable of a Bedside monitor during monitoring, except transferring the
patient to another bed, to avoid data disruption at the Central Station.
Caution:
Only local or network printer should be used. Use of software printer such as PDF printer is not allowed.
6-4
Maintenance
Contents
Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-1
Backup & Archive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-1
MySQL Database Backup and Restore . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-1
Installation of Genie Backup Manager . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-3
Uninstall Genie Backup Manager . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-3
Setting up the Backup Schedule. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-4
Restoring Backup of élance Central. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-4
Test Speaker . . . . . . . . . . . . . . . . . . . . .. . . . . . . . . . . . .. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-5
Exit elance Central. . . . . . . . . . . . . . . . .. . . . . . . . . . . . .. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-5
Overview
This chapter provides the recommended setting up Genie Backup Manager Professional
Edition 8.0 software for use with élance Central Station software to backup data for
patient who is admitted to the Central Station. The Genie Backup Manager software is
used to backup and restore the Central trend data. The ECG full disclosure (FD)
waveform can be backup by using the ELANCE DBTOOLKIT application. This will allow
user to backup the waveform data stored in MySQL database.
Purchase
Genie Backup Manager can be purchased from Genie-Soft’s website link at
http://www.genie-soft.com/store/us/gbmpro.html.
7-1
Maintenance
7-2
Maintenance
7-3
Maintenance
Set up a daily
Set up a weekly
incremental
full bakup on
backup
Sunday
7-4
Maintenance
Speaker Test
Select Patient -> Test Speaker menu. An alarm tone should sound twice when Test
Speaker button is clicked.
7-5
Troubleshooting
Contents
Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8-1
Computer Hardware Test. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8-1
Operating System Test. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8-1
Central Network . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8-1
Elance Central Application Software. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8-2
Overview
The Central hardware is a locally sourced PC workstation pre-loaded with the required
Windows operating system. Hardware and Operating System (O/S) support should be
obtained from the local workstation supplier. The Central PC Workstation is connected
to the monitor network via a network switch. An Ethernet network for networking the
central and bedside should be provided locally. Functional issue related to élance
Central Station software should be reported to EMO GTS after confirming the cause is
not related to PC hardware, Windows O/S, service patch, incompatibility with other
software, network failure or user error.
Central Network
Please ensure the Central network configure is completed properly by following Section
6 Network Setup of this manual. If the problem is not due to network setup, it could be
computer hardware, operating system and /or network hardware problem. If the problem
is due to network hardware, please contact the network vendor for technical support,
troubleshooting and network components replacement & repair.
8-1
Troubleshooting
Please provide the following information before contacting EMO GTS for assistance..
Spacelabs Healthcare
Field Complaint Analysis Requirement
Submitter/Contact
Bedside Serial Number
Bedside Software Version
Central Software Version
8-2
Glossary
9-1
Glossary
9-2
Glossary
9-3