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    Laundry Service Questionnaire

    Uploaded by

    Tumbin Dilse
    The document is a 26 question laundry service questionnaire that asks about respondents' laundry needs and preferences. It inquires about frequency of laundering, budget, quality expectations, and willingness to use new services like mobile apps or eco-friendly detergents. The goal is to understand customers and design an optimal laundry service.

    Copyright:

    © All Rights Reserved
    Download as DOCX, PDF, TXT or read online from Scribd

    Laundry Service Questionnaire

    Uploaded by

    Tumbin Dilse
    702 views4 pages
    The document is a 26 question laundry service questionnaire that asks about respondents' laundry needs and preferences. It inquires about frequency of laundering, budget, quality expectations, and willingness to use new services like mobile apps or eco-friendly detergents. The goal is to understand customers and design an optimal laundry service.

    Original Title

    375741635-Laundry-Service-Questionnaire

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    The document is a 26 question laundry service questionnaire that asks about respondents' laundry needs and preferences. It inquires about frequency of laundering, budget, quality expectations, and willingness to use new services like mobile apps or eco-friendly detergents. The goal is to understand customers and design an optimal laundry service.

    Copyright:

    © All Rights Reserved
    Download as DOCX, PDF, TXT or read online from Scribd
    Download as docx, pdf, or txt
    702 views4 pages

    Laundry Service Questionnaire

    Uploaded by

    Tumbin Dilse
    The document is a 26 question laundry service questionnaire that asks about respondents' laundry needs and preferences. It inquires about frequency of laundering, budget, quality expectations, and willingness to use new services like mobile apps or eco-friendly detergents. The goal is to understand customers and design an optimal laundry service.

    Copyright:

    © All Rights Reserved
    Download as DOCX, PDF, TXT or read online from Scribd
    Download as docx, pdf, or txt
    of 4

    Laundry Service Questionnaire

    WE ARE PLANNING TO PROVIDE SERVICES FOR YOUR CLOTHES TO KEEP FRESH YOUR FABRIC
    TO SAVE WATER, YOUR VALUE TIME AND ALWAYS KEEP FRESH YOUR CLOTHS AS NEW.

    1. Do you have clothes washed and ironed?


     Yes
     No
    2. Which shade do you prefer most?
     Light
     Dark
    3. How often you wash your clothes?
     Daily
     Within 36 hours
     Within 48 hours
     Within one week
     Other__________________
    4. How many pair of cloths do you give for washing per week (approx.)
     >10
     10-20
     20-25
     25-30
     <30
    5. Do you like washing and ironing your clothes yourself?
     Yes
     No
    6. How would you spend the time instead of washing and ironing your clothes?
     Love laundry and ironing.
     I have time for washing and ironing.
     I’d rather be doing something else more fun!
     I’d rather be taking care of my children education needs!
     I have time for myself.
     Someone else does it for me our maid
     Other__________________
    7. Do you give your clothes to local laundry person.
     Yes
     No
    8. Does your laundry person deliver your clothes in time.
     Yes
     No
    9. Are you happy with quality laundry services you are receiving from your laundry person?
     Yes
     No
    10.If, NO what laundry services do you like use
     Washing
     Ironing
     Dry Cleaning
     Others _________________
    11.How do you like get your clothes washed/laundered?
     Dry Cleaner
     Laundrette
     Mobile Laundry Service ( Pick And Drop Services )
     Existing domestic help
    12.How important is your fabric for you?
     Very Important
     Important
     Slightly Important
     Not important at all
    13.How much do you spend on your washed/laundered task? Including maid services.
     500-1000
     1000-4000
     4000-8000
     Above 8000
    14.What is your monthly budget for outsourcing washed/laundered task?
     500-1000
     1000-4000
     4000-8000
     Above 8000
    15.What %age of monthly budget is spent of laundry services?
     0-10%
     11-25%
     26-40%
    16.What’s is the maximum cost you are willing to pay per piece (In Rs) laundry service (washing and
    ironing)
    WASHING IRONING DRY CLEANING
    SHIRT SHIRT SHIRT
    PANTS PANTS PANTS
    KARTA’S KARTA’S KARTA’S
    SAREE SAREE SAREE

    17.Are you loyal to any laundry service provider


     Definitely Yes
     Probably Yes
     Maybe/May not be
     No
     Definitely No
    18.Would you prefer take from home over drop at laundry house
     Definitely Yes
     Probably Yes
     Maybe/May not be
     Definitely No
    19.Would you prefer to use any mobile app for getting your washing done
     Definitely Yes
     Probably Yes
     Maybe/May not be
     No
     Definitely No
    20. Around 10% clothes missed during their washing in India to overcome this problem live order
    tracking. Would you prefer live order tracking system?
     Definitely Yes
     Probably Yes
     Maybe/May not be
     No
    21.Would you like to spend extra money for per piece laundry if the clothes washed with natural
    detergent (eco-friendly).
     Definitely Yes
     Probably Yes
     Maybe/May not be
     No
    22. If yes how much you will to pay

    WASHING IRONING DRY CLEANING


    SHIRT SHIRT SHIRT
    PANTS PANTS PANTS
    KARTA’S KARTA’S KARTA’S
    SAREE SAREE SAREE

    23.Which medium of communication attracts you more:


     Social Media: facebook, Instagram, Youtube etc.
     Hordings
     Seminars and live interview
     Newspapers
     Others
    24.If a service is made available at your place and price as mentioned above will you avail it service
     Definitely Yes
     Probably Yes
     Maybe/May not be
     No
     Definitely No

    25.Name : ___________________ Contact No :______________________


    Age :______________________ Gender: Male Female

    26.Occupation :
     Student
     Employee
     Businessman
     Housewife
     Other_____

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