Windows 7 Upgrade Instructions: Psae3U PSA36U
Windows 7 Upgrade Instructions: Psae3U PSA36U
Windows 7 Upgrade Instructions: Psae3U PSA36U
Instructions
PSAE3U
PSA36U
TOSHIBA has tested and confirmed Windows 7 compatibility for the following hardware. This
documentation applies specifically to this hardware and is not compatible with any other
TOSHIBA hardware.
1. Language:
a. English
b. Spanish
2. Model:
a. Satellite A200
b. Satellite A205
3. SKU:
a. PSAE3U
b. PSAE6U
4. Windows Version:
a. Windows Vista Ultimate to Windows 7 Ultimate
b. Windows Vista Home Premium to Windows 7 Home Premium
c. Windows Vista Business to Windows 7 Professional
Microsoft has dictated the following minimum requirements to properly upgrade to the Windows 7
OS.
The Windows 7 upgrade process will completely halt if any one of the above system requirements
is not met.
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2 TOSHIBA 3 PARTY SOFTWARE INFORMATION
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TOSHIBA has tested and certified all 3 party applications preinstalled on the notebook at the time of
purchase.*
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TOSHIBA cannot test and certify any 3 party application installed after the initial purchase and
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subsequent use of the notebook. As such TOSHIBA is not able to guarantee the compatibility of these 3
party applications with Windows 7 and the upgrade process. **
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*Preinstalled 3 Party Applications not compatible with the Windows 7 Upgrade process will
require removal.
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** TOSHIBA recommends that users verify Windows 7 Compatibility with their 3 party
application vendor/manufacturer prior to performing the Windows 7 Upgrade.
During the Windows 7 upgrade process the currently installed hardware and software is
analyzed for Windows 7 compatibility. At the end of the process any items “known” to
cause problems with either the Windows 7 upgrade or the Windows 7 OS will be listed.
Below is a definition for those items that either Pause and/or Halt the Windows 7 upgrade
completely.
The Windows 7 upgrade process will search for and identify any items currently installed
that are “known” to cause the Windows 7 upgrade or the Windows 7 OS to fail. When
these items are found the Windows 7 upgrade will HALT completely and not allow the
upgrade to continue.
When the Windows 7 upgrade process finds even one of these “known” items the only
option is to “CLOSE” (button) down the Windows 7 upgrade and resolve (remove and/or
uninstall) the items listed, before trying to perform a Windows Vista to Windows 7 upgrade.
The Windows 7 upgrade process will search for and identify any items currently installed
that may or may not be completely compatible with the Windows 7 upgrade process or
Windows 7 OS. Such items do NOT cause a complete failure and they are only identified
to inform the user of possible problems with these items.
When the Windows 7 upgrade process finds even one of these items the option to
“Continue” (button) is available so that the upgrade process can be continued without any
further user intervention.
TOSHIBA has tested and confirmed that any of the following items may or may not cause
the Windows 7 upgrade process to Halt and/or Pause.
TOSHIBA recommends that the following steps be taken prior to inserting the Windows 7 media and
beginning the upgrade.
NOTE: Do not back up files to the same hard disk that Windows is installed on. For example, do
not back up files to a recovery partition.
NOTE: Always store media used for backups (external hard disks, DVDs, or CDs) in a secure place to
prevent unauthorized people from having access to your files; a fireproof location separate from your
computer is recommended.
If your laptop did not come with TOSHIBA Recovery media, then you can create your
own.
1. Click the Windows Start button, and type “recovery” into the Start Search
field.
2. Click ‘Recovery Disk Creator’ and follow that program’s instructions to
create a recovery DVD.
Please refer to your antivirus software vendor’s website, or visit the following Microsoft web page for more
information about antivirus software and Windows 7. http://www.microsoft.com/windows/antivirus-
partners/windows-7.aspx
NOTE: The following section of this document provides a comprehensive list of any
TOSHIBA-supplied software that should be removed prior to upgrading to Windows 7, along
with detailed instructions for removal.
TOSHIBA recommends that the following items be removed or uninstalled prior to performing a
Windows Vista to Windows 7 upgrade.
This list is for the specific machine SKU mentioned on the Title page of this
document.
TOSHIBA has found that the following items require special attention when
performing a Windows Vista to Windows 7 upgrade. TOSHIBA recommends that
the user read, understand, and follow these instructions to avoid any issues
when uninstalling, removing, and/or reinstalling these specific items.
If both the “Catalyst Control Center” and the “ATI Catalyst Install Manager” are
present in the “Programs and Features” section of the “Control Panel” TOSHIBA
has determined that the following steps are taken to properly uninstall the ATI
Display Adapter component.
After a “Restart/Reboot”
If only the “ATI Catalyst Install Manager” is present in the “Programs and
Features” section of the “Control Panel” TOSHIBA has determined that the
following steps are taken to properly uninstall the ATI Display Adapter
component.
TOSHIBA has confirmed TOSHIBA (HD) DVD Player software may not work
properly after a Windows Vista to Windows 7 upgrade. This is resolved by
removing the software prior to performing a Windows Vista to Windows 7
upgrade.
NOTE: Uninstalling the TOSHIBA HD DVD Player software or TOSHIBA DVD Player
software will result in loss of any personalization’s and/or customizations that have been
made during the use of the TOSHIBA HD DVD Player or TOSHIBA DVD Player software.
TOSHIBA has tested and certified a new version of “CyberLink Power Cinema for
TOSHIBA” that is compatible with the Windows 7 environment. This new version
of “CyberLink PowerCinema for TOSHIBA” must be installed prior to performing
a Windows Vista to Windows 7 upgrade.
***** NOTE: The following new component needs to be installed in Windows Vista:
CyberLink PowerCinema for TOSHIBA 32-64
The following steps outline the installation of the new component “CyberLink
PowerCinema for TOSHIBA 32-64”.
TOSHIBA has confirmed that the “Intel PROset software” may or may not cause
the Windows Vista to Windows 7 upgrade to pause or halt completely.
There are instances when the “Intel PROset software” is not visible in the
“Programs and Features” section of the “Control Panel”. In this case TOSHIBA
recommends completing the following steps prior to performing a Windows Vista
to Windows 7 upgrade.
After the above installation has been completed the user will need to perform the
following steps to remove or uninstall the Intel PROset software prior to
performing a Windows Vista to Windows 7 upgrade.
NOTE: After completing the steps the Windows 7 upgrade may still pause during the
upgrade process and warn the user that the “Intel PROset software” is not compatible
with the Windows 7 OS. The user will be required to click “Continue” and move on to the
next phase of the Windows Vista to Windows 7 upgrade.
6 UPGRADE TO WINDOWS 7
Your TOSHIBA laptop is now ready to be upgraded from Windows Vista to Windows 7.
1. Insert your Windows 7 DVD disc into your laptop’s DVD drive.
a. Windows 7 Setup may launch automatically when you insert the disc.
If it does not, run Windows Explorer and double-click on setup.exe in
the root folder of your DVD drive.
2. At the Windows 7 Setup splash screen, click “Install now”
NOTE: When prompted to “Get important updates for installation,” click on “Do not get the latest
updates for installation.” This selection is not recommended by the Windows 7 Setup program,
but it is important that you make this TOSHIBA-recommended selection to avoid problems that
may otherwise be introduced by non-TOSHIBA supplied drivers. Once the upgrade process
specified in this document is completed, please run Windows Update to install any critical
updates from Microsoft.
3. When Prompted for “Which type of installation do you want”, click on
“Upgrade”
4. Follow the Windows 7 on-screen instructions to complete the upgrade
installation
TOSHIBA recommends installation of the following components after the Windows Vista to Windows 7
upgrade has completed successfully. Most of the component reinstallation instructions below reference
the component having been downloaded from the TOSHIBA Support website. To download these
TOSHIBA has found that the following items require special attention when
performing a Windows Vista to Windows 7 upgrade. TOSHIBA recommends that
the user read, understand, and follow these instructions to avoid any issues
when uninstalling, removing, and/or reinstalling these specific items.
After a successful Windows Vista to Windows 7 upgrade the user will be required
to install the new ATI Display Adapter component. This is done by navigating to
After a successful Windows Vista to Windows 7 upgrade the user will be required
to install the new TOSHIBA HD DVD Player component. This is done utilizing
the TOSHIBA Application Installer software.
NOTE: In some cases the TOSHIBA Application Installer is only available on Disk 1 of
the Recovery DVD’s either created using the TOSHIBA Recovery Disk Creator or
included in the box with the users notebook.
In an effort to provide superior support for the New Windows 7 features and
capabilities TOSHIBA has developed an update for the CyberLink PowerCinema
application mentioned above. The instructions below outline the installation of the
component after a successful Windows Vista to Windows 7 upgrade.
4. Screen may flicker and system may reboot during the installation
After a successful Windows Vista to Windows 7 upgrade the user will be required
to install the new “Bluetooth Stack for Windows by TOSHIBA” component. This is
done by navigating to the location where the component was originally saved
when downloaded from the TOSHIBA Support web site.
NOTE: User may need to activate the Bluetooth device on the notebook using the FN+F8
for the new “Bluetooth Stack for Windows by TOSHIBA” component to properly complete
the installation process.
NOTE: In Windows 7 the Bluetooth Information Exchange (BIE) file transfer is limited to
single files. Multiple files may be selected using “drag and drop” but only one (1) file will
be transferred.
After successfully upgrading from Windows Vista to Windows 7 and completing installation of the
Windows 7 compatible components listed above, TOSHIBA recommends using the “Windows Update”
feature of Windows 7 to install any important updates available from Microsoft.