AEROTRAK®

HANDHELD AIRBORNE
PARTICLE COUNTER
MODEL 9303
OPERATION MANUAL

P/N 6002277, REVISION J

DECEMBER 2017
 AEROTRAK®
HANDHELD AIRBORNE
PARTICLE COUNTER
MODEL 9303
OPERATION MANUAL

P/N 6002277, REVISION J

DECEMBER 2017

SHIP TO/MAIL TO: E-mail address:

TSI Incorporated [email protected]
500 Cardigan Road
Shoreview, MN 55126-3996 Website:
USA http://www.tsi.com

U.S. INTERNATIONAL
Technical Support: Technical Support:
(800) 874-2811/(651) 490-2811 (001 651) 490-2811
Fax: Fax:
(651) 490-3824 (001 651) 490-3824
 Manual History

The following is a manual history of the AeroTrak® Handheld

Airborne Particle Counter, Model 9303 Operation Manual
(P/N 6002277).

Revision Date
A November 2008
B January 2009
C June 2009
D July 2010
E September 2010
F February 2011
G November 2012
H February 2016
J December 2017

ii
 Warranty

Part Number 6002277 / Revision J / December 2017

Copyright ©TSI Incorporated / 2010-2017 / All rights reserved.
Address TSI Incorporated / 500 Cardigan Road / Shoreview, MN 55126 / USA
E-mail Address [email protected]
Limitation of Warranty (For country-specific terms and conditions outside of the USA, please visit www.tsi.com.)
and Liability Seller warrants the goods, excluding software, sold hereunder, under normal use and service
(effective April 2014) as described in the operator's manual, to be free from defects in workmanship and material
for 12 months, or if less, the length of time specified in the operator's manual, from the date
of shipment to the customer. This warranty period is inclusive of any statutory warranty. This
limited warranty is subject to the following exclusions and exceptions:
a. Hot-wire or hot-film sensors used with research anemometers, and certain other components
when indicated in specifications, are warranted for 90 days from the date of shipment;
b. Pumps are warranted for hours of operation as set forth in product or operator’s manuals;
c. Parts repaired or replaced as a result of repair services are warranted to be free from defects
in workmanship and material, under normal use, for 90 days from the date of shipment;
d. Seller does not provide any warranty on finished goods manufactured by others or on any
fuses, batteries or other consumable materials. Only the original manufacturer's warranty
applies;
e. This warranty does not cover calibration requirements, and seller warrants only that the
instrument or product is properly calibrated at the time of its manufacture. Instruments
returned for calibration are not covered by this warranty;
f. This warranty is VOID if the instrument is opened by anyone other than a factory authorized
service center with the one exception where requirements set forth in the manual allow an
operator to replace consumables or perform recommended cleaning;
g. This warranty is VOID if the product has been misused, neglected, subjected to accidental
or intentional damage, or is not properly installed, maintained, or cleaned according to the
requirements of the manual. Unless specifically authorized in a separate writing by Seller,
Seller makes no warranty with respect to, and shall have no liability in connection with, goods
which are incorporated into other products or equipment, or which are modified by any person
other than Seller.
The foregoing is IN LIEU OF all other warranties and is subject to the LIMITATIONS stated
herein. NO OTHER EXPRESS OR IMPLIED WARRANTY OF FITNESS FOR PARTICULAR
PURPOSE OR MERCHANTABILITY IS MADE. WITH RESPECT TO SELLER’S BREACH
OF THE IMPLIED WARRANTY AGAINST INFRINGEMENT, SAID WARRANTY IS LIMITED
TO CLAIMS OF DIRECT INFRINGEMENT AND EXCLUDES CLAIMS OF CONTRIBUTORY
OR INDUCED INFRINGEMENTS. BUYER’S EXCLUSIVE REMEDY SHALL BE THE
RETURN OF THE PURCHASE PRICE DISCOUNTED FOR REASONABLE WEAR AND
TEAR OR AT SELLER’S OPTION REPLACEMENT OF THE GOODS WITH NON-
INFRINGING GOODS.
TO THE EXTENT PERMITTED BY LAW, THE EXCLUSIVE REMEDY OF THE USER OR
BUYER, AND THE LIMIT OF SELLER'S LIABILITY FOR ANY AND ALL LOSSES, INJURIES,
OR DAMAGES CONCERNING THE GOODS (INCLUDING CLAIMS BASED ON CONTRACT,
NEGLIGENCE, TORT, STRICT LIABILITY OR OTHERWISE) SHALL BE THE RETURN OF
GOODS TO SELLER AND THE REFUND OF THE PURCHASE PRICE, OR, AT THE
OPTION OF SELLER, THE REPAIR OR REPLACEMENT OF THE GOODS. IN THE CASE
OF SOFTWARE, SELLER WILL REPAIR OR REPLACE DEFECTIVE SOFTWARE OR IF
UNABLE TO DO SO, WILL REFUND THE PURCHASE PRICE OF THE SOFTWARE. IN NO
EVENT SHALL SELLER BE LIABLE FOR LOST PROFITS, BUSINESS INTERRUPTION, OR
ANY SPECIAL, INDIRECT, CONSEQUENTIAL OR INCIDENTAL DAMAGES. SELLER
SHALL NOT BE RESPONSIBLE FOR INSTALLATION, DISMANTLING OR
REINSTALLATION COSTS OR CHARGES. No Action, regardless of form, may be brought
against Seller more than 12 months after a cause of action has accrued. The goods returned
under warranty to Seller's factory shall be at Buyer's risk of loss, and will be returned, if at all,
at Seller's risk of loss.

iii
 Buyer and all users are deemed to have accepted this LIMITATION OF WARRANTY AND
LIABILITY, which contains the complete and exclusive limited warranty of Seller. This
LIMITATION OF WARRANTY AND LIABILITY may not be amended, modified or its terms
waived, except by writing signed by an Officer of Seller.
Service Policy Knowing that inoperative or defective instruments are as detrimental to TSI as they are to our
customers, our service policy is designed to give prompt attention to any problems. If any mal-
function is discovered, please contact your nearest sales office or representative, or call TSI’s
Customer Service department at 1-800-874-2811 (USA) or +001 (651) 490-2811
(International).
Trademarks AeroTrak and TrakPro are trademarks of TSI Incorporated. TSI and the TSI logo are
registered trademarks of TSI Incorporated. Microsoft and Excel are registered trademarks of
Microsoft Corporation.

iv AeroTrak® Handheld Airborne Particle Counters

Contents

Manual History ............................................................................................ ii

Warranty ..................................................................................................... iii
Contents ...................................................................................................... v
Safety Information .................................................................................... vii
Laser Safety ......................................................................................... vii
Labels ...................................................................................................viii
Description of Caution/Warning Symbols ............................................. ix
Caution............................................................................................... ix
Warning.............................................................................................. ix
Caution or Warning Symbols ............................................................. ix
Getting Help ........................................................................................... x
CHAPTER 1 Introduction and Unpacking .............................................1-1
Unpacking the AeroTrak Handheld Airborne Particle Counter ...........1-1
Optional Accessories .......................................................................1-3
CHAPTER 2 Getting Started ...................................................................2-1
Installing the Isokinetic Inlet ................................................................2-1
Providing Power ..................................................................................2-2
Installing the Battery ........................................................................2-2
To Use AC Power ............................................................................2-3
Quick Start...........................................................................................2-4
CHAPTER 3 Operation ............................................................................3-1
Warm-up Time ....................................................................................3-2
Main Menu and Basic Operation .........................................................3-3
Main Menu .......................................................................................3-3
Basic Operation ...............................................................................3-4
Settings Menu .....................................................................................3-6
Sample Menu ......................................................................................3-7
Buffer Menu .........................................................................................3-8
Utility Menu .........................................................................................3-9
CHAPTER 4 Data Handling .....................................................................4-1
USB Computer Communication ..........................................................4-1
Installing Software ...............................................................................4-1
CHAPTER 5 Maintenance .......................................................................5-1
Maintenance Schedule........................................................................5-1
Zero Check ..........................................................................................5-1
Cleaning the Instrument Enclosure .....................................................5-1
CHAPTER 6 Troubleshooting .................................................................6-1

v
 CHAPTER 7 Contacting Customer Service...........................................7-1
Technical Contacts..............................................................................7-1
International Contacts ......................................................................7-1
Returning the AeroTrak Handheld Airborne Particle Counter
for Service ........................................................................................7-3
APPENDIX A Specifications .................................................................. A-1
Compliance ........................................................................................ A-2
Dimensional Diagram ......................................................................... A-3
Index

vi AeroTrak® Handheld Airborne Particle Counters

 Safety Information

This section gives instructions to promote safe and proper handling of the
AeroTrak® Handheld Airborne Particle Counters.

IMPORTANT
There are no user-serviceable parts inside the instrument. Refer all repair
and maintenance to a qualified factory-authorized technician. All
maintenance and repair information in this manual is included for use by a
qualified factory-authorized technician.

Laser Safety
 The Model 9303 Handheld Airborne Particle Counter is a Class I laser-
based instrument.
 During normal operation, you will not be exposed to laser radiation.
 Precaution should be taken to avoid exposure to hazardous radiation in
the form of intense, focused, invisible light.
 Exposure to this light may cause blindness.

Take these precautions:

 DO NOT remove any parts from the particle counter unless you are
specifically told to do so in this manual.
 DO NOT remove the housing or covers. There are no user-serviceable
components inside the housing.

WARNING
The use of controls, adjustments, or procedures other than those
specified in this manual may result in exposure to hazardous optical
radiation.

vii
Labels
Advisory labels and identification labels are attached to the outside of the
particle counter housing and to the optics housing on the inside of the
instrument.

1. Serial number label

(back panel)

2. Laser radiation label

(internal) DANGER!
INVISIBLE LASER RADIATION
WHEN OPEN. AVOID DIRECT
EXPOSURE TO BEAM
WARNING: NO USER SERVICABLE
PARTS INSIDE. REFER SERVICING
TO QUALIFIED PERSONNEL
3. Laser radiation symbol label
(internal)

4. European symbol for non-

disposable item. Item must
be recycled.

viii AeroTrak® Handheld Airborne Particle Counters

Description of Caution/Warning Symbols
Appropriate caution/warning statements are used throughout the manual
and on the instrument that require you to take cautionary measures when
working with the instrument.

Caution
C a u t i o n
Failure to follow the procedures prescribed in this manual might result in
irreparable equipment damage. Important information about the operation
and maintenance of this instrument is included in this manual.

Warning
W A R N I N G
Warning means that unsafe use of the instrument could result in serious
injury to you or cause damage to the instrument. Follow the procedures
prescribed.

Caution or Warning Symbols

The following symbols may accompany cautions and warnings to indicate
the nature and consequences of hazards:

Warns that uninsulated voltage within the instrument may

have sufficient magnitude to cause electric shock.
Therefore, it is dangerous to make contact with any part
inside the instrument.
Warns that the instrument contains a laser and that
important information about its safe operation and
maintenance is included in the manual.
Warns that the instrument is susceptible to electro-static
dissipation (ESD) and ESD protection procedures should be
followed to avoid damage.
Indicates the connector is connected to earth ground and
cabinet ground.

Safety Information ix
Getting Help
To obtain assistance with this product or to submit suggestions, please
contact Customer Service:

TSI Incorporated
500 Cardigan Road
Shoreview, MN 55126 U.S.A.
Fax: (651) 490-3824 (USA)
Fax: 001 651 490 3824 (International)
Telephone: 1-800-874-2811 (USA) or (651) 490-2811
International: 001 651 490-2811
E-mail Address: [email protected]
Web site: www.tsi.com

x AeroTrak® Handheld Airborne Particle Counters

 CHAPTER 1
Introduction and
Unpacking

The AeroTrak® Model 9303 Handheld Airborne Particle Counter (particle

counter) is a lightweight, handheld particle counter with a backlit LCD
display. It operates on the included lithium-ion battery or AC power.

This model has a 0.1 CFM (2.83 L/min) flow rate and counts in user-
adjustable bin sizes of 0.3, 0.5/1.0/2.0/2.5, and 5 microns (center channel
is selectable). Up to 1500 data sets can be stored and downloaded for
analysis and reporting using the TrakPro™ Lite utility included with
the device.

Unpacking the AeroTrak Handheld Airborne

Particle Counter
Carefully unpack the AeroTrak Airborne Particle Counter from the shipping
container and verify that all the items shown in the photos below and listed
in the following tables are present. Contact TSI immediately if items are
missing or broken.

Model 9303 AeroTrak Airborne Particle Counter Parts List

Qty. Item Description Part/Model Reference Picture
1 AeroTrak Airborne 9303-01
Particle Counter

1-1
 Qty. Item Description Part/Model Reference Picture
1 AC power adapter 700021
and country-
specific plugs

1 Isokinetic inlet 700003

1 Battery Pack 700019

1 Computer cable, 700036

USB A to mini-B

1 HEPA zero filter 700005

1 TrakPro™ Lite 7001901

Secure Software
CD for 21 CFR
Part 11 compliant
data downloading
(includes
manuals)
1 Operation and 6002277 Included on TrakPro Lite
Service Manual Secure Software CD
1 Quick Start Guide 6002238

1 Calibration N/A
Certificate

1-2 AeroTrak® Handheld Airborne Particle Counters

Optional Accessories
The following photo and table list optional accessories. If you ordered
optional accessories, make certain they have been received and are in
working order.

Item Description Part/Model Ref.

Stainless Steel Isokinetic 700004
inlet

Isokinetic probe (used 700001 AL

with tubing) 700002 SS

0.1 cfm Barb Inlet Fitting 700020

Tubing, Superthane 700009

1/8-inch ID x ¼-inch OD,
Clear 100 Ft Box

Light Duty Carry Case 700115

Introduction and Unpacking 1-3

 (This page intentionally left blank)

1-4 AeroTrak® Handheld Airborne Particle Counters

 CHAPTER 2
Getting Started

This chapter provides information to help you use the Model 9303
including:
 Installing the Isokinetic Inlet
 Providing Power
 Quick Start

Installing the Isokinetic Inlet

The Isokinetic Inlet smoothly accelerates air into the inlet of the instrument.
To install, simply screw the probe directly onto the threaded inlet nozzle.

Installing an Isokinetic Inlet

2-1
Providing Power
The Model 9303 may be powered using its internal rechargeable lithium-
ion battery or through an AC power cord.

Notes:
 When using AC power, the battery is charging when the red LED next
to the power connector is on.
 Removing/changing the lithium-ion battery or disconnecting AC power
does not cause the loss of data.
 You should fully charge the battery before use.

W A R N I N G
The battery supplied by TSI (700019) has built in protection against
explosion and fire hazard. Do not use a substitute.

W A R N I N G
Do not use non-rechargeable batteries in this instrument. Fire,
explosions, or other hazards may result.

Installing the Battery

1. The battery is shipped separately and has to be installed before use.
2. Remove the battery cover on the back side of the handle with a small,
flat-blade screwdriver.
3. Connect the battery to the socket as shown below.
4. Insert the battery with the connector at the top and replace the battery
cover. Make sure all wires are inside and not pinched in the cover. Do
not over-tighten the screw.
5. Fully charge the battery before use.

2-2 AeroTrak® Handheld Airborne Particle Counters

To Use AC Power
1. Remove the AC transformer parts from their package and identify the
appropriate plug for your needs. Plugs are available for all common
countries.

2. Remove the insert from transformer using the slide lock and tilt the
insert out.

3. Tilt the appropriate plug into the transformer receptacle.

4. Make sure it locks into place.

Getting Started 2-3

 5. Plug the DC end of the transformer cord into the counter.
6. Plug the AC end of the transformer cord into an AC outlet.
7. The Power LED lights when the battery is charging. When the Power
LED is off, the battery is fully charged.
8. When the battery is charged, unplug the power supply.

Quick Start
The best way to quickly get started is to refer to the printed “Quick Start
Guide” included with your instrument. It will help you to quickly set up the
instrument and begin sampling. Refer to the sections below for more
detailed information on configuring and running the instrument.

2-4 AeroTrak® Handheld Airborne Particle Counters

 CHAPTER 3
Operation

The Model 9303 is controlled using the integral keys and the backlit
display.

Isokinetic
Inlet Backlit
Display

Key Pad

Power
LED

DC
Adapter USB Port
Socket

To turn on the instrument, press the On/Off key. A splash screen will
appear for three seconds, displaying the TSI logo, model number, serial
number, and firmware version number (see below).

Left Soft Right Soft

Key Key

Return Up
to
Previous
On/Off
Screen

Enter

Down

3-1
 Particle Counter
MODEL: 9303-01
SERIAL: 93030837003
REV: 2.10

Splash Screen

The instrument is ready for operation when the default screen (shown
below) appears.

0.3µm 0
1.0µm 0
5.0µm 0
Loc # 001 0002/1500
Stopped
STime 01:00 HTime 00:05

RUN MENU

Default Screen

Note: To turn off the instrument, press and hold the On/Off key for
5 seconds. The instrument turns off.

Warm-up Time
An initial warm-up period of 15 minutes is recommended before sampling
with the Model 9303. The warm-up period allows time for the optics to
reach a steady-state temperature. This will result in more repeatable
results. Neglecting the warm-up time may result in an overestimation of
particle size (approximately 10 percent). Neglecting the warm-up time will
not have a significant effect on particle concentration; therefore, a zero
count can still be performed without waiting for the warm-up period.

3-2 AeroTrak® Handheld Airborne Particle Counters

Main Menu and Basic Operation
Press Menu on the Default Screen to display the Main Menu.

Main Menu
MAIN MENU
Settings
Sample Menu
Buffer Menu
Utility Menu

Main Menu

From the Main Menu you can select other menus:

Menu Description
Settings Set language, time and date, time and day format, and
screen settings.
Sample Set sample mode, cycle mode, sample time, hold time,
cycle count, sample units, and channel 2 size.
Buffer View the number of records stored in the Model 9303,
display buffer records, and clear the buffer.
Utility Adjust the pump speed, turn data logging on and off, and
select the sampling location.

Each of these menus is described in the remainder of this chapter.

Operation 3-3
 Basic Operation
This section explains the basic operation for using the keypad and starting
sampling.

Using the Keypad

Left Soft Right Soft

Key Key

Return Up
to
Previous
On/Off
Screen

Enter

Down

Use the up and down keys to highlight a menu or a menu option then:
 If left and right arrows (< >) appear at the bottom of the screen, use the
left and right soft keys to select the option you want. Generally, there
will be only 2 or 3 options. Soft keys change function depending on the
display above them. For instance, in the picture above, the left soft key
is labeled RUN and the right soft key is labeled MENU. The center soft
key is not currently used.
 If no arrows appear at the bottom, press the Enter key to bring up a
secondary window from which you can make a selection or modify
a setting.

Use the up and down keys to perform operations such as increasing a

value. Use the right soft key and left soft keys to move right and left.

The ESC key always brings you back to the previous screen.

3-4 AeroTrak® Handheld Airborne Particle Counters

Start Sampling
To start sampling, press the left soft key (below “RUN”). The Model 9303
begins collecting samples immediately if set to manual mode or according
to the parameters you have set for automatic mode.

0.3µm 19031
1.0µm 8186
5.0µm 4671
Loc# 001 0026/1500
Sampling
Stime 00:45

STOP

To stop sampling at any time, press the STOP soft key.

0.3µm 35800
1.0µm 14154
5.0µm 8237
Loc# 001 0026/1500
Stopped
Stime 01:00 HTime 00:05

RUN MENU

Operation 3-5
Settings Menu
The Settings Menu lets you set language (supported in future), current time
and date, select the time and day format, and set certain screen settings.

SETTINGS MENU
Language English
Set Time 2:41:55 PM
Set Date 09/12/08
Time Format 12 hr
Date Format MMDDYY
Backlight On

< >

Settings Menu

The following table describes the options of this menu and the parameters
you can set.
Option Description Parameters
Language Use < and > to set the English
language in which (other languages may be
information is displayed. offered)
Set Time Press the Enter key to go to Hours, minutes, seconds
a secondary screen where
you can set the current time.
Set Date Press the Enter key to go to Day, month, year
a secondary screen where
you can set the current date.
Time Format Use < and > to set the time 12 hr; 24 hr
format in which time is
displayed (and saved in the
sample records).
Date Formats Use < and > to set the date DD/MM/YY; MM/DD/YY
format in which the date is
displayed (and saved in the
sample records).
Backlight Use < and > to set whether On – backlight is always on
the backlight on the display Off – backlight is always off
is on or off.
Note that battery life is
approximately 15% less with
the backlight enabled.

3-6 AeroTrak® Handheld Airborne Particle Counters

Sample Menu
The Sample Menu sets sample mode, cycle mode, sample time, hold time,
cycle count, sample units, and channel 2 size.

SAMPLE MENU
Sample Mode COUNTS
Cycle Mode AUTO
Sample Time 01:00
Hold Time 00:30
Cycle Count 010
Sample Units LITER
Chan 2 Size 0.5µm

< >

Sample Menu

The following table describes the options of this menu and the parameters
you can set.
Option Description Parameters
Sample Mode Use < and > to set Concentration (see note below);
the sampling mode. counts
Cycle Mode Use < and > to set Manual – the counter will start
the sampling mode. when the RUN soft key is pressed
and stop only when the STOP soft
key is pressed.
Auto – the counter will start when
the RUN soft key is pressed and
turn on and off automatically to
follow the sample time, hold time
and cycle count parameters below.
Sample Time Press the Enter key Minutes and seconds up to 99:59
to go to a secondary (see note below)
screen where you
can set the sample
time.
Hold Time Press the Enter key Minutes and seconds up to 99:59
to go to a secondary
screen where you
can set the time
between samples.
Cycle Count Press the Enter key 1 to 999
to go to a secondary
screen where you
can set the number
of samples to take.

Operation 3-7
 Option Description Parameters
Sample Units Use < and > to set Liter; cubic feet
the sampling units.
Channel 2 Use < and > to set 0.5, 1.0, 2.0, 2.5 µm
Size the bin size for
channel 2. (This is
the only channel that
can be set to more
than one value.)

Note
When concentration sample mode is used with short sample times
(less than 30 seconds), the concentration may not be accurate due to
the poor counting and timing statistics associated with a short sample.

Buffer Menu
The Buffer Menu lets you view the number of records stored in the
Model 9303, display buffer records, and clear the buffer.

BUFFER MENU
# of Records 0035/1500
Show Buffer Record
Clear Buffer

Buffer Menu

The following table describes the options of this menu and the parameters
you can set.
Option Description Parameters
# of Records Shows the number or sample records None
stored in the Model 9303.
Show Buffer Press the Enter key to go to a Any record
Record secondary screen where you can number (up to
select the record (by sample number) 1500)
of the record you want to view.
Clear Buffer Press the Enter key to clear all None
samples in the buffer. You will be
asked to confirm your request.

3-8 AeroTrak® Handheld Airborne Particle Counters

 BUFFER RECORD
Record#: 0313
Date: 12/27/08
Time: 05:50:45
0.3µm 000566473
0.5µm 000534571
5.0µm 000072056
Location: 111
Sample Time: 01:00
Hold Time: 00:00
< >
Example of a Buffer Record

Use the < and > softkeys to scroll through the records, Enter to go back
one screen and ESC to go back to the Buffer Menu.

Note
If the buffer is filled to its capacity of 1500 records, the instrument will
continue to count and save records but the next record after 1500 will
be saved in record number 1, then 2, etc. This way the most recent
1500 records are always preserved.

Utility Menu
The Utility Menu lets you adjust the pump speed, turn data logging on and
off, and select the sampling location.

UTILITY MENU
Pump Speed 099
Data Logging ON
Location 120

Utility Menu

Operation 3-9
 The following table describes the options of this menu and the parameters
you can set.

C a u t i o n
If you turn Data Logging off, no data will be saved to the buffer.

Option Description Parameters

Pump Speed Press the Enter key to go to a 0 to 255
secondary screen where you can
increase or decrease the pump speed.
(The pump may slow down with age,
or it may be necessary to increase the
speed if there are flow restrictions –
such as long tubing). Use a flowmeter
to check the flow when taking critical
measurements, and adjust the pump
speed as necessary.
Data Logging Use < and > to turn data logging on ON; OFF
and off.
Locations Press the Enter key to go to a 0 to 250
secondary screen where you can
select a location number.

3-10 AeroTrak® Handheld Airborne Particle Counters

 CHAPTER 4
Data Handling

USB Computer Communication

Mini USB Port

The Model 9303 is equipped with a USB-compatible cable for uploading

and downloading information to a PC. The cable plugs into the left side of
the instrument as shown above.

Installing Software
Refer to the TrakPro™ Lite Secure Software User’s Guide (P/N 6004404)
on CD (P/N 7001901) for installation instructions.

4-1
 (This page intentionally left blank)

4-2 AeroTrak® Handheld Airborne Particle Counters

 CHAPTER 5
Maintenance

Note
There are no user-serviceable parts inside this instrument. Opening the
instrument case may void the warranty. TSI recommends that you return
the AeroTrak Airborne Particle Counter to the factory for any required
maintenance or service not described in this manual.

Maintenance Schedule
TSI recommends annual factory cleaning and calibration for the AeroTrak
Airborne Particle Counter. See Chapter 7, "Contacting Customer Service"
for service/calibration.

Recommended Field Maintenance Schedule

Item Frequency
Zero check Daily (or as defined by application).
Factory cleaning and calibration Annually.
Cleaning the instrument As needed.
enclosure

Zero Check
The zero check ensures that the instrument is properly assembled and free
from leaks, residual particles and electronic noise.

Cleaning the Instrument Enclosure

To clean the enclosure, dampen a lint-free cloth and gently wipe the
surface until surface contamination is removed.

5-1
 (This page intentionally left blank)

5-2 AeroTrak® Handheld Airborne Particle Counters

CHAPTER 6
Troubleshooting

Symptom Possible Cause Corrective Action

Counts are too low. Instrument is being Operate instrument within
operated outside specifications.
temperature or relative
humidity
specifications.
Internal parts have Return to factory or
been damaged factory authorized service
because instrument centers for service.
was stored at a
temperature greater
than 122 °F (50 °C) or
shipped with battery
installed and turned
on causing
excessive heat.
Instrument has Return to factory or
contamination on the factory authorized service
optics due to centers for service.
condensation or
excessive loading.
Laser or pump is Return to factory or
damaged. factory authorized service
centers for service.
Unit is due for Return to factory or
calibration. factory authorized service
centers for service.
Instrument does not On/off switch is not Press and hold on/off
turn on. being pressed switch for one second.
properly.
Battery is dead. Recharge battery or
connect to AC power.
AC cord is not Connect AC cord.
plugged into unit.

6-1
 Symptom Possible Cause Corrective Action
Instrument does not HEPA filter is not Check that the HEPA
meet zero count connected properly filter has been tightly
specification and room air is leaking connected to the inlet.
(<1 particle/5 min). into the HEPA filter Check that rubber O-ring
assembly. (black) on the inlet is
in place.
Residual particles Purge instrument by
from previous samples running the instrument for
are shedding off 10 to 15 minutes or
internal parts and into longer before attempting
the optics. zero count test.
The filter assembly or Clean the HEPA filter
inlet are dirty or fitting or run an extended
contaminated with test to clean out particles.
particles.
An internal component Return to factory or
has been damaged factory authorized service
due to operation centers for service.
outside of temperature
specifications or one
or more excessive
bumps or jolts, and
electronic noise is
inducing false counts.
A leak has developed Return to factory or
in the aerosol flow factory authorized service
path. centers for service.
Internal optics have Return to factory or
become dirty. factory authorized service
centers for service.
Battery does not The battery may not Check battery.
charge be installed or is
disconnected.
Low Battery Indicator Low battery. Recharge battery or
connect AC cord
Software doesn’t No connection or Check that USB is
connect to unit power. connected to instrument
and instrument is
turned on.
Unit is running a Stop sample and make
sample or in a sub sure screen shows main
menu. view.

6-2 AeroTrak® Handheld Airborne Particle Counters

 CHAPTER 7
Contacting Customer
Service

This chapter gives directions for contacting people at TSI Incorporated for
technical information and directions for returning the AeroTrak® Handheld
Airborne Particle Counter for service.

Technical Contacts
 If you have any difficulty setting up or operating the AeroTrak Model
9303, or if you have technical or application questions about this
system, contact an applications engineer at TSI Incorporated, 1-800-
874-2811 (USA) or (651) 490-2811 or e-mail
[email protected].
 If the AeroTrak Model 9303 does not operate properly, or if you are
returning the instrument for service, visit our website at
http://rma.tsi.com, or contact TSI Customer Service at 1-800-874-2811
(USA) or (651) 490-2811.

International Contacts
Service
TSI Instruments Singapore Pte Ltd
150 Kampong Ampat
#05-05 KA Centre
Singapore 368324
Telephone: +65 6595-6388
Fax: +65 6595-6399
E-mail: [email protected]

TSI Instrument (Beijing) Co., Ltd.

Unit 1201, Pan-Pacific Plaza
No. 12 A, Zhongguancun South Avenue
Haidian District, Beijing, 100181
CHINA
Telephone: +86-10-8219 7688
Fax: +86-10-8219 7699
E-mail: [email protected]

7-1
 TSI Instruments Ltd.
Stirling Road
Cressex Business Park
High Wycombe, Bucks
HP12 3ST
UNITED KINGDOM
Telephone: +44 (0) 149 4 459200
Fax: +44 (0) 149 4 459700
E-mail: [email protected]

Technical Support
TSI Instruments Singapore Pte Ltd
150 Kampong Ampat
#05-05 KA Centre
Singapore 368324
Telephone: +65 6595-6388
Fax: +65 6595-6399
E-mail: [email protected]

TSI Instrument (Beijing) Co., Ltd.

Unit 1201, Pan-Pacific Plaza
No. 12 A, Zhongguancun South Avenue
Haidian District, Beijing, 100181
CHINA
Telephone: +86-10-8219 7688
Fax: +86-10-8219 7699
E-mail: [email protected]

TSI GmbH
Neuköllner Strasse 4
52068 Aachen
GERMANY
Telephone: +49 241-52303-0
Fax: +49 241-52303-49
E-mail: [email protected]

TSI Instruments Ltd.

Stirling Road
Cressex Business Park
High Wycombe, Bucks
HP12 3ST
UNITED KINGDOM
Telephone: +44 (0) 149 4 459200
Fax: +44 (0) 149 4 459700
E-mail: [email protected]
Web: www.tsiinc.co.uk

7-2 AeroTrak® Handheld Airborne Particle Counters

 TSI France Inc.
Hotel technologique
BP 100
Technopôle de Château-Gombert
13382 Marseille cedex 13
FRANCE
Telephone: + 33 (0)1 41 19 21 99
Fax: + 33 (0)1 41 19 21 96
E-mail: [email protected]
Web: www.tsiinc.fr

Returning the AeroTrak Handheld Airborne

Particle Counter for Service
Visit our website at http://rma.tsi.com or call TSI at 1-800-874-2811 (USA)
or (651) 490-2811 for specific return instructions. Customer Service will
need this information when you call:
 The instrument model number
 The instrument serial number
 A purchase order number (unless under warranty)
 A billing address
 A shipping address

Use the original packing material to return the instrument to TSI. If you no
longer have the original packing material, seal off any ports to prevent
debris from entering the instrument and ensure that the display and the
connectors on the instrument front and back panels are protected.

Contacting Customer Service 7-3

 (This page intentionally left blank)

7-4 AeroTrak® Handheld Airborne Particle Counters

APPENDIX A
Specifications

All specifications meet or exceed JIS B9921. They are subject to change
without notice.

Size Range 0.3 to 25 µm

Channel Sizes 0.3 µm and 5.0 µm fixed; 0.5, 1.0, 2.0, or 2.5 µm
selectable middle channel.
Counting Efficiency 50% at 0.3 µm; 100% for particles > 0.45 µm
(per ISO 21501-4 and JIS)
Concentration Limits 2,000,000 particles/ft3 at 5% coincidence loss
Light Source Long life laser diode
Zero Count Level <1 count / 5 minutes (per ISO 21501-4 and
JIS B9921)
Flow Rate 0.1 CFM (2.83 L/min)
Calibration NIST traceable with TSI calibration system
Sample Probe/Tubing Isokinetic sampling probe
Sampling Modes Manual and automatic
Sampling Time 1 second to 99 minutes 59 seconds
Sampling Frequency 1 to 999 cycles or continuous
Exhaust Internal HEPA filter
Vacuum Source Internal pump
Communication Mode USB serial output
Data Storage 1,500 sample records
Status Indicators Low battery and service
Display 3.2-in. (8.1 cm) 160 x 160 monochrome LCD
External Surface High impact injection molded plastic
AC Power (power to 110 to 240 VAC 50-60 Hz Universal in-line
AC adapter) power supply with country specific plugs
DC Power (power to 9 VDC @ 1.5 A
instrument)
Battery Rechargeable Li-Ion
Battery Life Up to 4.5 hours of continuous use
Recharge Time < 3 hours
Dimensions (L x W x H) 9.1 x 6.3 x 2.4 in. (23 x 11 x 6.2 cm) (without
isokinetic inlet)

A-1
 Weight 1.3 lbs (0.58 kg) with battery
Standards CE, JIS B9921, ISO 21501-4
Warranty 1 year (extended warranties available)
Operating Conditions 41° to 95°F (5° to 35°C) temperature and 20% to
95% non-condensing relative humidity
Storage Conditions 32° to 122°F (0° to 50°C) temperature and up to
98% non-condensing relative humidity
Included Accessories Operating manual on CD, power supply, battery,
isokinetic inlet, purge filter, USB cable and
TrakPro™ Lite data download software
Optional Accessories Spare battery, isokinetic probe, sample tubing
and carrying case

Compliance
CE Marking EN61326 / EN 55011, Class BA: Radiated Emissions
EN61326 / EN 55011, Class BA: Conducted Emissions
EN61000-3-2: Harmonics
EN61000-3-3: Voltage Fluctuations
EN61000-4-2: Electrostatic Discharge Immunity
EN61000-4-3: Electromagnetic Field Immunity
EN61000-4-4: Burst Immunity
EN61000-4-6: Conducted PS Immunity
EN61000-4-5: Surge Immunity
EN61000-4-8: Rated Power-Frequency Field Immunity
EN61000-4-11: Voltage Dips\Short Interruptions
Immunity
RoHS Marking Yes
Laser Safety Complies with 21 CFR 1040.10 and 1040.11

A-2 AeroTrak® Handheld Airborne Particle Counters

Dimensional Diagram

Specifications A-3
 (This page intentionally left blank)

A-4 AeroTrak® Handheld Airborne Particle Counters

 Index

# D L
# of records, 3-9 daily zero check, 5-1 label
data handling, 4-1 laser radiation, viii
A data logging, 3-10 laser safety, viii
AC power, A-1 data storage, A-1 serial number, viii
using, 2-3 date formats, 3-6 language, 3-6
AC power adapter, 1-2 DC adapter socket, 3-1 laser radiation label, viii
accessories, A-2 DC power, A-1 laser safety, vii, A-2
optional, 1-3, A-2 default screen, 3-2 laser symbol label, viii
dimensions, A-1, A-3 light duty carry case, 1-3
B display, A-1 light source, A-1
backlight, 3-6 locations, 3-10
backlit display, 3-1 E
barb inlet fitting, 1-3 ESD protection symbol, ix M–N
battery, A-1 external surface, A-1 main menu, 3-3
indicator low, 6-2 maintenance, 5-1
installation, 2-2 F cleaning instrument enclosure, 5-1
life, A-1 factory cleaning, 5-1 daily zero check, 5-1
not charging, 6-2 flow rate, A-1 factory cleaning, 5-1
recharge time, A-1 schedule, 5-1
battery pack, 1-2 G manual history, ii
buffer, 3-3 getting help, x mini USB port, 4-1
buffer menu, 3-8 getting started, 2-1
# of records, 3-9 O
clear buffer, 3-9 H operating conditions, A-2
show buffer record, 3-9 help, x, 7-1 operation, 3-1
buffer record, 3-9 HEPA zero filter, 1-2 basic, 3-3, 3-4
hold time, 3-7 optional accessories, 1-3
C
calibration, A-1 I–J P–Q
calibration certificate, 1-2 installation packing instructions, 7-3
caution battery, 2-2 parts list, 1-1
description, ix isokinetic inlet, 2-1 power, 2-2, A-1
symbol, ix software, 4-1 using, 2-3
turning data logging off, 3-10 instrument does not meet zero count power LED, 3-1
CE marking, A-2 specification, 6-2 pump speed, 3-10
channel 2 size, 3-8 instrument does not turn on, 6-1
channel size, A-1 introduction, 1-1 R
cleaning instrument enclosure, 5-1 isokinetic inlet, 1-2, 3-1 returning for service, 7-3
clear buffer, 3-9 installation, 2-1 RoHS marking, A-2
communication mode, A-1 isokinetic probe, 1-3
compliance, A-2 S
computer cable, 1-2
concentration limits, A-1
K safety, vii
key pad, 3-1 sample, 3-3
contacting TSI, 7-1 sample menu, 3-7
email address, iii keypad
using, 3-4 channel 2 size, 3-8
counting efficiency, A-1 cycle count, 3-8
counts too low, 6-1 cycle mode, 3-7
customer service, 7-1 hold time, 3-7
cycle count, 3-8 sample mode, 3-7
cycle mode, 3-7 sample time, 3-7
sample units, 3-8

Index-1
sample mode, 3-7 W–X–Y
sample output, A-1 warm-up time, 3-2
sample probe/tubing, A-1 warning
sample time, 3-7 description, ix, 2-2
sample units, 3-8 symbol, ix
sampling warranty, iii, A-2
start, 3-5 weight, A-1
stop, 3-5
sampling frequency, A-1
sampling mode, A-1
Z
zero check, 5-1
sampling time, A-1
zero count level, A-1
serial number label, viii
service
returning, 7-3
set date, 3-6
set time, 3-6
settings, 3-3
settings menu, 3-6
show buffer record, 3-9
size range, A-1
software
installation, 4-1
troubleshooting, 6-2
specifications, A-1
splash screen, 3-2
stainless steel isokinetic inlet, 1-3
standards, A-2
start menu
backlight, 3-6
date formats, 3-6
language, 3-6
set date, 3-6
set time, 3-6
time format, 3-6
start sampling, 3-5
status indicators, A-1
stop sampling, 3-5
storage conditions, A-2
superthane tubing, 1-3

T
technical contacts, 7-1
time format, 3-6
troubleshooting, 6-1

U
unpacking, 1-1
USB computer communication, 4-1
USB port, 3-1
using keypad, 3-4
utility, 3-3
utility menu, 3-10
data logging, 3-10
locations, 3-10
pump speed, 3-10

V
vacuum source, A-1

Index-2 AeroTrak® Handheld Airborne Particle Counters

TSI Incorporated – Visit our website www.tsi.com for more information.

USA Tel: +1 800 874 2811 India Tel: +91 80 67877200

UK Tel: +44 149 4 459200 China Tel: +86 10 8219 7688
France Tel: +33 1 41 19 21 99 Singapore Tel: +65 6595 6388
Germany Tel: +49 241 523030

P/N 6002277 Rev J ©2017 TSI Incorporated Printed in U.S.A.