State of Wisconsin: Information About Your Quest Card For Foodshare Benefits

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MILWAUKEE

MILWAUKEE ENROLLMENT SERVICES


PO BOX 05676 State of Wisconsin
MILWAUKEE WI 53205
Case #: 0202318001

Mailing Date: 04/20/2021

Milwaukee Enrollment Services


Worker: C MILES ONGOING
000006 Phone #: 1-888-947-6583
LABREESKA LIES
1220 W VLIET ST Fax #: (414) 438-4580
MILWAUKEE WI 53205 2117 Use fax # to send verifications.

The State of Wisconsin is an equal opportunity service provider. This letter contains information
that affects your benefits. If you need this material in a different format because of a disability or
if you need this letter translated or explained in your own language, please call 1-888-947-6583.
These services are free.

Information about Your QUEST Card for FoodShare Benefits

This letter is to let you know about important information regarding your QUEST card for
FoodShare benefits. Wisconsin is required to monitor the number of replacement QUEST cards each
FoodShare group is issued. Our records show you were issued four replacement QUEST cards in the
past 12 months. If you are issued any more replacement QUEST cards, the Office of the
Inspector General may review your QUEST card account for possible misuse of your
FoodShare benefits.

Listed below are some helpful tips when using your QUEST card. These tips may help you protect
your QUEST card and reduce the need for you to get replacement cards in the future:

· Do not throw away your QUEST card. Your QUEST card does not expire. You can use the same
QUEST card every month for as long as you get benefits.
· If you stop getting FoodShare benefits, do not throw away your card. If you get FoodShare
benefits again, they can be put on the last active QUEST card.
· Keep your QUEST card in a safe place, and do not give your PIN to anyone.

You are responsible for all purchases made with your QUEST card, and you may need to pay back
any benefits that are misused or used for fraud. Listed below are some examples of misuse or fraud
with your QUEST card:

· Using your QUEST card to get cash, drugs, alcohol, tobacco, or any other items that are not
allowed to be paid for with FoodShare benefits.
· Buying non-food items with your QUEST card.

Case #: 0202318001 Date: 4/20/2021 Page 1 of 2


· Trading or trying to trade or sell your FoodShare benefits.
· Letting someone who is not an authorized buyer use your QUEST card to buy groceries for
people outside your FoodShare group.
· Buying food items not intended for the people in your FoodShare group.
· Using the QUEST card of a person who has passed away or a person who is in jail or prison if
you are not part of that person’s FoodShare group.
· Returning items purchased with your QUEST card to get cash or a gift card.

Please see your Enrollment and Benefits Handbook for more information regarding FoodShare fraud
and intentional program violations.

If you have any questions about this letter, or how to use your QUEST card, contact your agency
listed at the top of page 1 or visit dhs.wisconsin.gov/foodshare/ebt.htm.

Case #: 0202318001 Date: 4/20/2021 Page 2 of 2

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