Operations & Supply Chain Analytics

SVKM’s
NARSEE MONJEE INSTITUTE OF MANAGEMENT STUDIES

MASTER OF BUSINESS ADMINISTRATION
Program: MBA Trimester: VI

Course: Operations & Supply Chain Analytics Code:
Teaching Scheme Evaluation Scheme
Classroom Practical/ Tutorials Credit Continuous Term End
Session Group work Evaluation Examination
(TEE)
20 3 60% 40%
Course Rationale:
Having done a course in Supply Chain Management (SCM) and Business Analytics (BA), this course aims to bring
out contemporary and ‘advanced’ issues in Supply Chain Management and how analytics interventions are sought
at various stages using technology levers for insights and effective decision making at managerial level related to
day to day operations such as production scheduling, inventory management, project management etc.
Course Objectives:
1. To highlight the importance of analytics techniques (prescriptive) in making operations and supply chain
related decisions.
2. To provide hands on training to the students regarding implementation of operations related analytics
techniques using Excel Solver
3. Learn how to apply frameworks and models to contextualize and configure a supply chain
4. Build a comprehensive understanding of supply chain measures and be able to choose a set of performance
measures based on the need and the purpose
5. Understand the basic concept and scope of supply chain reporting and dashboards
6. Build a conceptual understanding of supply chain data, data sources, and data acquisition technologies
7. Learn how analytics tools are applied in various supply chain scenarios and be familiar with modern
technology levers
Learning Outcomes:
Ability to make better decisions related to
1. Understanding of supply chain data (intrinsic and extrinsic)

2. Analyze and Evaluate Supply chain models in ordering & queuing
3. Application of analytics and technology levers in modern supply chains
4. Selecting and contextualizing supply chain performance measures
5. Create Supply chain dash-boards
Prerequisite(s):
 Basic courses in Supply Chain Management and Business Analytics
 Basics of MS Excel
 Basics of Probability and Bayes Theorem
Operational:
 Independent laptop loaded with MS Excel 2013 or higher
Pedagogy:
 Class lectures
 Workshop-like set up and live class assignments on supply chain modeling and dashboards
 Group presentations on supply chain analytics topics followed by lectures
 Case studies
 Class handouts, Self-notes, Reference Books
Textbook:
 Operations Research: An Introduction,10e, Taha Hamdy, Printice Hall of India Private Limited,2014
Reference Books:
 Designing & Managing the Supply Chain, 3e, David Simchi Levi, Mc Graw Hill, 2000
 Supply Chain Analytics, Amol Palekar, Shreekant Shiralkar, Emrald Group, 2015
 Analytics in Operations & Supply Chain Management, Muthu Mathirajan, Chandrasekharan, Emerald Group ,
2015
 Big Data Driven Supply Chain Management, Nada R. Sanders, Pearson FT Press,2014
 SCOR model from supply-chain.org
 Practical Management Science, 6e, Winston, Wayne L., and S. Christian Albright, Cengage Learning,2013
Links to Websites:
 http://www.dtic.mil/dtic/tr/fulltext/u2/a414814.pdf
 http://www.lgi.ecp.fr/~mousseau/Cours/MCDA/pmwiki-2.2.10/uploads/Main/3.pdf
 http://www.emeraldinsight.com/doi/abs/10.1108/09600030810861215
Evaluation Scheme:
 Class Performance 20%
 Quiz 20%
 Project 20%
 Term End Exam 40%
Total 100%
Session Plan:
Session Topic (including subtopics) Learning Outcomes Pedagogical Tool1 Textbook Chapters &
Readings
Data Insights & Predictive Aspects of Class discussion Reference book 1.
Analytics Forecasting & Textbook
 Introduction to analytics Predictions Article:
with reference to Operations Predictive Analytics
 Demand analytics and Model-Driven
Decision Support
#BEP180-PDF-ENG
Published 2009,
Revised 2013
HBS
Data Insights & Predictive Use of various Class discussion Reference Book 1
Analytics techniques for Case:
 Qualitative forecasting demand forecasting Fargo Health Group:
Managing the
Demand for Medical
Examinations Using
Predictive Analytics
#BAB266-PDF-ENG
Published 2014
HBS
Demand analytics Use of various Class discussion Textbook,
1
Provide the details of Pedagogical tool viz., Title & source of Case/ Nature of Simulation Exercise/
Role Play/ Lecture/Class Discussion etc.
 Quantitative Forecasting techniques for Case: Reference book 1,
 Moving Averages(MA) demand forecasting Hind Oil Industries:
 Exponential Smoothing Demand Analysis
# W17229-PDF-ENG
Published 2017
HBS
Supply chain models and

diagnostics
 Service centric supply chain
models
 Supply chain configuration
and diagnosis
Inventory Models When to order and Hands On Text Book:
 Variable EOQ Model how much to order Chapter 10
in a supply chain
with variable
demand
Inventory Models
 Production Lot Sizing
Inventory Models
 Re-order Quantity
 Re- order Size calculations
Supply chain measures
 Traditional supply chain
measures of performance
 SCOR measures
Supply chain measures
 Other indirect measures
 Mathematical formulae of
various measures
 Concept of metrics hierarchy
Waiting Line Models Making decisions Hands On Text Book:
 Single server waiting line related to operations Chapter 11
 Multi server waiting line of waiting lines /
queues
Service Analytics in Inventory Management of Class discussion using Textbook,
Management Service operations in examples Reference book 1
 Use of simulation, service Inventory Case:
efficiency & cost Delivering Doors in a
optimization Window: Supply
Chain Management at
Hindustan
Aeronautics Ltd.
#IMB305-PDF-ENG
Published 2010
HBS
Supply Chain Analytics Supply Chain related Class discussion using Textbook,
 Supply Chain metrics analytical measures examples & case Ref. Book 3,
 Decision Areas in SCM Article:
 Applications of Analytics for Supply Chain
Procurement & purchase Analytics
#BH627-PDF-ENG
Published 2014
HBS
Supply Chain Analytics Supply Chain related Class discussion Textbook,
 Applications of analytical measures Case: Ref. Book 3,
Manufacturing & and applications Digitization of an
Distribution Analytics Industrial Giant: GE
Takes on Industrial
Analytics
#IN1395-PDF-ENG
Published 2017,
Revised 2017
HBS
Supply Chain Analytics Supply Chain related Class discussion Textbook,
Applications in Logistics and analytical measures Case: Ref. Book 3,
global supply chains and applications JSW Steel Ltd.: A
Logistics Dilemma
#W17363-PDF-ENG
Published 2017
HBS
Supply Chain Analytics Analytical measure Class discussion Textbook,
Risk & performance with respect for Risks & Case: Ref. Book 3
to cost pertaining to capacity & performance in Bayonne Packaging, Article:
quality supply chains Inc Measuring the Cost
#4420-PDF-ENG of Resource Capacity
Published 2012 #1599BC-PDF-ENG
HBS Published 1997
HBS
Supply Chain Analytics Analytical measure Class discussion Textbook,

Risk & performance with respect for Risks & Ref. Book 3
to cost pertaining to logistics & performance in
distribution supply chains
Reporting & Types of Reports Reporting the Class discussion Reference Book
 Detailed, Functional & analytical solutions 1&2
Multi view reports and types of report
Reporting & Types of Reports Reporting the Class discussion Reference Book
 Drill Down, Utility View & analytical solutions 1&2
Process View and types of report
Performance Matrices Performance Class discussion Reference Book
 Inventory, fulfillments, matrices involving Case: 1&2
alerts, and flagging operations issues Scientific Glass
Incorporated:
Inventory
Management
#4208-PDF-ENG
Published 2010,
Revised 2011
HBS
Dashboard designing Designing Class discussion Reference Book
Dash board & Balanced score Dashboards and 1&2
card design balanced score cards
for operations &
supply chains.

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SVKM’s

NARSEE MONJEE INSTITUTE OF MANAGEMENT STUDIES

Program: MBA Trimester: VI

1. Understanding of supply chain data (intrinsic and extrinsic)

Supply chain models and

Supply Chain Analytics Analytical measure Class discussion Textbook,

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