It Is Ongoing and Repetitive

Which one of the following statements best describes an operation and not a project?
It is ongoing and repetitive.
Which of the following are characteristics of a project?

Measurable achievement, Unique, Time-bound
Sue is the head of an enterprise project management office (PMO). She delivers a
presentation at the annual company meeting to describe her roles, responsibilities and the
value of the PMO. As part of her presentation, she notes that the PMO is responsible for
ensuring that projects, programs, and portfolios are aligned and managed according to the
organization's strategic business objectives. What is this referred to as?
Organizational project management
Which of the following best describes the scope of programs?

To produce benefits to an organization by ensuring the outcomes of its components
are delivered in a coordinated and complementary manner
Who ensures that all the project work is authorized, contracted, and funded?
Project manager
You are a project manager and work in an organization that is considered to be a weak
matrix organizational type. What is a disadvantage of working in this type of organization?
You have little authority.
You are the new Project Manager who has been entrusted with a project. The project has
entered the Execution Phase, and you discover that there is a need to spend part of the
Project funding to bring an external consultant, to cover for an employee leaving the
project team. If you are authorized to make decisions about spending this project fund,
what kind of organization structure are you working in?
Project-oriented
You're working in a functional organization and managing the IHH Project. Your project will
likely last for six months and has a budget constraint of $1,876,000. You will be dealing
with a functional manager to manage costs and resources in the project. Who will have
authority over assigning the project team members to activities?
Functional manager
Alice is a junior project manager reporting to the development editor of a large publishing
organization. In addition to her project management responsibilities, she is responsible for
maintaining the department's finances. What type of organization structure does Alice
work in?
Functional
Carina is a principal project manager of You've Got Dogs, a specialty company that
creates custom dog apparel and toys. She has just obtained approval of the project
management plan and is about to publish it to the project team. The activities she is
performing are associated with which process group?
Planning
You are a new Project Manager for an IT Project, which deals with the development of a
software application for one of your clients. Since the project duration is long and has
many deliverables, you have made the decision to divide the project into several phases.
In this scenario, which of the following project management process group activities you
must invoke throughout the project to make sure the project is driven to completion in a
controlled manner?
Monitoring and Controlling
Which of the following process groups of the project management utilizes the most project
time and resources?
Executing
Which of the following process groups involves coordinating people and resources, as well
as integrating and performing the activities of the project in accordance with the project
management plan?
Executing
Mary Beth is nine months into a project that is estimated to complete within a one-year
period. She is currently in the process of defining a new phase of the project, with plans to
kick off the work of the new phase within a two-week period. What project management
process group is this activity associated with?
Initiating
Which of the following statements represents the Monitoring and Controlling process
group?
It is where project performance measurements are taken and analyzed.
After concluding the sprint, the scrum master, product owner, and team members come
together to evaluate the overall progress and work completed and to review any lessons
learned. This describes what type of meeting?
Sprint retrospective
Which of the following documents identifies 12 principles that are the focus of the Agile
approach?
Agile Manifesto
Sally and Joe are two project managers working in the corporate offices of a popular fast
food franchise. They are both studying for their PMP® certification and they have a spirited
debate over who is responsible for managing and performing project integration. Sally
claims it is the project sponsor, while Joe adamantly insists it is the project manager. Who
is correct?
Joe
Rick is a project manager for a construction project. He's aggregating the estimated price
of individual activities or work packages to establish a predicted amount of money for the
project. In which of the following Project Management Knowledge Areas is he working?
Project Cost Management
Which of the following processes is not a part of the Project Integration Management
knowledge area?
Create Work Breakdown Structure (WBS).
All of the following processes belong to the Project Integration Management Knowledge
Area except for which one?
Collect Requirements
Which of the following are the needs and demands that are required for the project
creation?
Technological advance, Ecological impact, Organizational need
What are the decision models?

Project-selection methods
What are the needs and demands that lead to project creation?
Stakeholder demands, Technological advance, Business process improvement
You have worked with the business analyst, the project sponsor, and several experts that
will be on your project to formulate the feasibility of your project. Now, you need to create
the project charter. What is the tool and technique you require?
Expert judgment
You have been assigned as a new project manager for an IT Project, which deals with the
development of a software application. What is the first document that you need to get the
project formally initiated?
Project charter
Phil is the project manager of the NHG Project and is working with the project sponsor to
create the project charter. The project sponsor needs to refer several other documents to
complete the project charter excluding which of the following?
Stakeholder engagement plan
You are a new Project Manager who has been entrusted with a project. Over the last few
weeks, you have consulted with all the people that could be impacted by your project, and
also people who could possibly influence the outcome of the project. In the end, you have
developed a document that documents all the initial requirements that seem to satisfy your
stakeholders' needs and expectations. What document have you just come up with?
Project Charter
You are the project manager of a large project that will utilize resources from across the
organization. Who will approve the project charter in a large project that spans multiple
departments within an organization?
The entity above the project resource and will fund the project
A project sponsor assigns a project manager and signs the formal document authorizing
activities to begin on a project. Which project management process is being carried out?
Develop Project Charter
A project manager has assigned an urgent project to their team, whose project charter has
already been made. The sponsor of the project wants to finish the project as soon as
possible. Who will sign the project charter?
Project sponsor
What is the purpose of the project charter?

To recognize and acknowledge the existence of the project and commit
organizational resources to the project
You are a management consultant for an organization. Paul, the project manager for your
client, has been performing stakeholder analysis and created a classification model that
ranks stakeholders based on their power, urgency, and legitimacy. What type of chart has
Paul created?
Salience model
You are the project manager of a new project for your organization. You're working with
your project team to identify the project stakeholders. You know that you'll need three tools
and techniques to really identify all of the project stakeholders. Which one of the following
is not a tool and technique you can use in this process?
Information management systems
Ross has been working for six months into a multiyear project. As a project manager, he
began the habit of periodically working with his project's leadership team to assess and
analyze changes to the list of project stakeholders. This activity is associated with which
project management process?
Identify stakeholders
What is the primary purpose of a project kick-off meeting?

To establish why the project has been initiated.
A project manager is in the process of developing the project management plan. What is a
valid tool and technique that the project manager can use to bring several stakeholders
into alignment on the various aspects of the plan?
Interpersonal and team skills
Martha is the project manager of a ship building project. She, with her team, is creating a
table that links needs to their origin and traces them throughout the project lifecycle. In
which of the following processes is she working?
Collect Requirements
You are the project manager for Lucky Stars Candies. You've identified the requirements
for the project. Where will you document them?
Requirements document
During a change control meeting, the project manager summarizes the latest request
submitted and reviews analysis and alternatives provided by the team. The sponsor, who
had already reviewed the information prior to the meeting, notes that he approves the
change request and the committee can move on to the next submission. What type of
decision-making technique did the change control board use?
Autocratic
You are the project manager of a large construction project. You have communicated to
the stakeholders that the construction should start in the early spring season when the
weather is ideal for construction projects. This is an example of what project attribute that
should be documented in the project scope statement?
Assumption
You are a project management consultant for a new client. You're helping this client
establish their project management practices. One of the first questions the client asks is
about the documents and information that should be included in the typical project scope.
Which one of the following is (are) included in the project scope?
Acceptance Criteria
Sally and Joe are two project managers working in the corporate offices of a popular fast-
food franchise. They are both studying for their PMP certification and are having a
discussion on the work breakdown structure (WBS). Sally is confused and asks Joe to
describe what the WBS contains. What is Joe likely to respond with?
It is a decomposition of the total scope of work to be carried out by the project team
to accomplish the project objectives and create the required deliverables.
Work Breakdown Structure (WBS) is an example of which of the following charts?

Hierarchical chart
To create the quality management plan, project managers will need the project scope
baseline. Which one of the following best describes the scope baseline for quality
planning?
Project WBS, WBS Dictionary, and project scope statement
Jennie is the project manager of the House Construction Project 340 for her company.
This project is to create a custom home that will utilize solar and wind power for the
client's end result. The home has many requirements for materials and longevity. She's
working with the project team to divide and subdivide the project scope. What activity is
Jennie doing in this scenario?
Decomposition
You're a manager of the NJY Electrical Grid Project. Cathy, an electrical engineer on your
project team, will complete all electrical design activities as part of her duties. Cathy's
electrical engineering duties are best described by what project management term?
Responsibility
All of the following are components of the scope baseline, except for which one?
Requirements log
Gary is a project manager for his organization. His current project is the construction of a
new warehouse in Tampa, Florida. Marsha is the project sponsor for this project and she
has asked Gary to create a milestone schedule for the project. At what point of this
construction project will Gary reach the milestone?
At the end of each phase of the project lifecycle
Martha is in the process of identifying actions to be performed to produce the project

deliverables. What are the outputs of this process?
Activity list, Activity attributes, Milestone list
Judy works for the You Name It! gaming company, which specializes in games for young
adults. As part of her latest project, Judy is working with her team to develop a game using
virtual reality technology. Judy and the team are now in the process of breaking down
deliverables into smaller components of work. What valid input will Judy use to help her,
and the team get started?
Scope baseline
You are a seasoned Project Manager that has been entrusted with a software
development project recently. You have completed the Scope Management Activities and
have started building the project schedule. Which of the following would you not use as a
tool/technique to sequence your activities?
Affinity Diagram
You are the project manager of the TTH project. You and your team are arranging
activities and adding lead or lag time between activities to support a realistic and
achievable project schedule. On which of the following processes are you working?
Sequence Activities
Which type of dependency can create arbitrary total float values and can limit your
scheduling options?
Discretionary
In which calendar does the project manager can record both human and material source
availability based on the project team's managers' communication?
Resource calendar
Which of the following project management processes involves determining the type and
quantity of material, equipment, and supplies needed to perform the project work?
Estimate Activity Resources
You have been assigned as the Project Manager for a new project that involves
deployment of a new software application to all your organization's users. You have
engaged a third-party vendor to help you with this project who has agreed to supply you
the resources; he will charge based on time spent on the project activities. Which of the
following are most likely to have a direct and closer impact on the accuracy of your cost
estimates?
Activity Resources and Activity Durations
Which of the following processes is defined in the statement given below?

Estimate Activity Durations
You are the project manager of the HJJ Project and you're working with the project team
to predict the likely duration of the project activities. Your company requires that all project
managers utilize the formula for beta distribution of activity duration estimating. What is
this formula?
(O+4M+P)/6
Using the estimates provided, calculate the beta distribution: Most likely estimate (ML) =
72, optimistic estimate (O) = 55, pessimistic estimate (P) = 85. Round to one decimal
point.
71.3
You are a new Project Manager that has been entrusted with a software development
project recently. You have completed the Scope Management Activities and have begun
building the project schedule. Your Program Manager has asked you to provide him a list
of all the activities, which if delayed, will cause the entire project to be delayed. Which of
the following would you provide the Program Manager with?
Critical Path
Which of the following allows activities to be done in parallel that would normally be done
in sequence?
Fast tracking
You're a manager of a large, high-priority project. There are several negative risks that
might affect its ability to finish on time. If the project is late, your organization will face fines
of $100,000 per day past the due date. However, if your project completes early, your
organization will receive $100,000 per day. Management has asked you to analyze the
project to determine how early it might finish. What project plan and its section can help
you most in this scenario?
The project schedule management plan and its float calculations
According to the PMBOK ® Guide, which of the following statements is true for each
activity on the network diagram?
All activities except the first and the last should be connected to a successor and
predecessor.
Your project team is executing the project plan and things are going well. Your team has
reached its first milestone and is now in the second phase of the project. The project
stakeholders have requested that you find a method to reduce the duration of the project.
They will reward you and your project team with a 25 percent bonus of the project costs if
you can finish the project thirty days earlier than what was already planned. The
stakeholders, however, will not approve any additional labor costs as part of the
agreement. Which approach could you use to shorten the duration of the project?
Fast track the project.
Martha is the project manager for her organization. She and the project team are
operating under a tight constraint for the schedule. Martha elects to allow some of the
phases of the project lifecycle to overlap with schedule compression. What is this process
called?
Fast tracking
Feeding buffers and the project buffer are part of which of the following Develop Schedule
tools and techniques?
Critical chain method
You are the project manager of the NHG. The following figure represents your project
network diagram.
Management has asked that you add some features to the project scope. Through the
change control system, these changes are approved and they'll affect Activity I. The
duration of Activity I, which is on the critical path, will decrease by three days. What effect
does this have on the critical path?
It will now take 23 days.
Using the earned value analysis technique, a project manager calculates a schedule
performance index of 0.75 and a cost performance index of 1.25. To bring the schedule
back on track, the project manager decides to allocate additional resources to critical
activities to complete them faster. What technique is he using to control the schedule?
Crashing
deployment of a new software application to all your organization's users. Your project is
underway, and you have worked with the stakeholders and the project steering committee
to agree on the variance thresholds based on which the project's price performance might
be measured. Where would you document this information?
Cost management plan
You're working on a project that will upgrade the phone system in your customer service
center. You have considered using analogous estimating, parametric estimating, bottom-
up estimating, and three-point estimating to determine activity costs. Which process does
this describe?
Estimate Costs
You are hired as a contract project manager for Dreams Unlimited Inc. The project
involves setting up ten servers and fifty client computers on the network. From past
experience, you know it takes around fifteen hours to install, test, and finalize a server,
while it takes only ten hours to do the same for a client computer. You consider this data
for making an estimate of the schedule of the task. Which of the following estimating
techniques has been used?
Parametric
Which of the following estimating techniques is less accurate and allows you to use the
cost estimates from the previous similar project to help you quickly determine estimates
for the current project?
Analogous
You are the project manager in an organization and you've just taken over a project that
has been failing on time and costs. As you begin the project work you learn that the
previous project manager had ignored a group of stakeholders. This group of stakeholders
hasn't even heard of the project and they're upset about being left out of the conversation.
How would you classify this group of stakeholders?
Unaware
You are the project manager of the GHY Project for a functional organization. Another
project manager who uses some of your project resources has asked you to allow the
resources, you both share, to always be available for her project every Thursday. The only
conflict you have with this request is that on Thursday mornings you have a regularly
scheduled status meeting. You agree to the request and decide to move the status
meeting on Tuesday mornings, going forward with your project. What project plan must
you update to reflect this change?
Communications management plan
You are the project manager of a large construction project. In this project, you've
assigned a project team to create a project website that will allow stakeholders to retrieve
project information, check project status, and read reports about the project. Your site will
even have a camera that will stream a live video feed to the website. What type of
communication is this website?
Pull communication
You are the project manager in an organization and you're leading a project to create and
deploy new software. In this project, you've identified 245 stakeholders. A new change
request has been approved by the change control board and this will cause the number of
stakeholders to increase to 287. How many more communication channels will be
required because of the approved change request?
11,151
John is the project manager of the NHQ project for his company. His project has 75
stakeholders, some of which are external to the organization. John needs to ensure that
he converses about risks in the most appropriate method for the external stakeholders.
Which project management plan will be the best guide for him to connect to the external
stakeholders?
Communications Management Plan
deployment of a new software application to all the organization's users. Your project team
consists of nine members till date. Recently, you have started observing a slippage in your
project schedule due to resource constraints. You convince the senior management to add
a senior module expert to the project team. How many additional communication channels
do you have now?
9
Elaine is a project manager juggling three projects at once. She struggles to stay on top of
the many moving pieces, including communicating appropriately with such a large group.
Not counting herself, Elaine's largest project has a total of 65 active stakeholders. How
many communication channels exist in Elaine's largest project?
2,080
Gary is project manager for his company. He's working with project stakeholders on its
requirements and examining how risks might affect their project. One of the stakeholders
is confused about what constitutes project risk. Which of the following is
the most accurate definition of project risk?
It's an uncertain event that can affect at least one project objective
Your team is developing the risk management plan. Which tool and technique of this
process is used to develop risk cost elements and schedule activities that will be included
in the project budget and schedule?
Meetings
You have been assigned as the project manager for a new project that involves
deployment of a new software application to all the organization's users. Your project team
consists of nine members to date. Recently, you've started observing slippage on your
project schedule due to resource constraints and you think there is a possibility of not
meeting the project timeline. Which of the following will help you take the necessary steps
to address this scenario?
Risk Management Plan
You are an experienced Project Manager that has been entrusted with a project to develop
a machine which produces auto components. With your experience on these kinds of
projects, you have compiled the final list of all possible risks and have included them in
your risk register. Which of the following is probably true about your project?
The project team is not efficient in responding to these risks.
Adrian is a project manager for a new project using a technology that has recently been
released and there's relatively little information about the technology. Initial testing of the
technology makes the use of it look promising, but there's still uncertainty as to the
longevity and reliability of the technology. Adrian wants to consider these technology
factors as risks for the project. Where should she document the risks associated with this
technology so that she can track the risk status and responses?
Risk register
According to the PMBOK® Guide, which output of the Identify Risks process is used when
implementing risk responses, as it contains the overall project risk exposure, as well as
the agreed-upon risk response strategy?
Risk report
You are the project manager of the GHT Project. You have identified a project risk and
through quantitative analysis, you have determined the probability of the risk is 60 percent
and the cost impact of the risk is $137,000. Your project team has discovered a
workaround for the risk event that will cost the project $91,000 to implement. What should
you do and why?
You should not implement the workaround as the risk event value is lower than the
cost of the workaround
Your project team has completed the Perform Quantitative Risk Analysis process for your
project work. Based on their findings, they need to update the risk register with several
pieces of information. Which one of the following components is likely to be updated in the
risk register based on their analysis?
Listing of prioritized risks
A risk manager has developed a plan for identifying and managing risks, facilitating
multiple workshops to identify risks, and assessing the likelihood and impact of risks
occurring. What is the risk manager likely to do next?
Perform Quantitative Risk Analysis
Diane is the project manager of the HGF project. A risk that has been identified and
analyzed in the project planning processes is now coming to fruition. Which individual
should respond to the risk with the preplanned risk response?
Risk owner
Sasha, the project manager of a computer networking project, is monitoring the project
performance. She takes a decision to change the project plan to eliminate a risk in order
to protect the project objectives. Which of the following strategies is she using for tackling
the risk?
Risk avoidance
During a risk management meeting, Bob walked the project team through new risks added
to the risk register. He highlights the risk of flooding at a new call center site on which their
project is dependent because of unexpected inclement weather. The team unanimously
agrees that additional insurance should be purchased on the gear that would be installed
at this location. What type of risk response strategy has the team used?
Transfer
You are the project manager of the NHW Project for your company. You have contracted a
licensed electrician to manage the electrical work of the project because of the dangers
involved. What type of risk response is this?
Transference
Which of the following are the tools and techniques of the Plan Procurement Management
process?
Make-or-buy analysis, Expert judgment, Market research
deployment of a new software application to all your organization's users. The timeline is
aggressive, and this software is being deployed on your company's architecture for the
first time. In addition, the project steering committee has specified an allowable budget for
the project. You plan to use an outside company for this deployment. Which of the
following contract types is best suited for you to negotiate?
Fixed price
Molly is the project manager of the NYQ Project to create a new network and
infrastructure for her organization. She needs a vendor to provide just the cost of the
network cable needed for her project. What document should Molly send to the vendor?
Invitation for bid
Which of the following contract types is described in the statement given below?
"The seller is reimbursed for all allowable costs for performing the contract work and
receives a fixed fee payment which is calculated as a percentage of the initial estimated
project costs."
Cost plus fixed fee
Which of the following contract types presents the greatest risk to the buyer?
Cost-reimbursable
Joan is the project manager for her company and she's working with her project team to
determine role in the project. Joan and the team agree that they should create a grid that'll
map out the project resources to each work package in the WBS. This will help the team
know what they're to do and they can be ensured that each of the work packages in the
project's WBS will be created. What Joan and his team member creating in this scenario?
RACI chart
manufacturing of discrete automation parts. You are ready to put your project team
together and start working on developing the human resource plan. Since your project
would consist of both external and internal resources, you would like to communicate a
clear division of roles and expectations of all your team members. Which of the following
would be useful to you in achieving this goal?
RACI Chart
Henry is a project manager for his organization and he's examining the results of project
execution. Henry is examining several errors that happened in the project due to lack of
communication, lack of planning, and the project team rushing through activities. He has
noted these as the cost of nonconformance in his variance report. Which one of the
following statements best describes the cost of nonconformance?
Money spent during and after a project because of failures
Management is examining your project and comparing it with a project that was recently
finished in the organization. The previous project is somewhat similar to your project
though your project scope is larger. Management is creating a rule for your project that
you must match the past project's performance. Specifically, you expect your project to
have a cost performance index of .97 or better, a schedule performance index of .95 or
better, and a cost variance of less than five percent of your total budget. By using the past
model as a guide, what quality planning approach is management using to set goals for
your project?
Benchmarking
You are a project manager for Xylophone Phonics, which writes and develops children's
software programs that teach basic reading and math skills. You are performing the Plan
Quality Management process and have discovered that the customer requirements have
not been satisfied. You go back to the team and realize you will need to scrap some of
what was done and rewrite parts of the code. Which of the following does this describe?
Costs of poor quality associated with customer requirements that are not satisfied
when the product is still in control of the organization
Which of the following costs are associated with activities undertaken to avoid failures?
Prevention, Appraisal
Which of the following are the tools and techniques of the Plan Quality Management
process?
Expert judgment, data gathering, data analysis, decision-making, data
representation, test and inspection planning, and meetings
Sally is a project manager who works at Galactic Kidz. While managing the execution of
the project team's work, she notices that two critical activities are delayed and decides to
speak to the project sponsor. What action should Sally and the project sponsor take?
Corrective action
You are a senior project manager working at a manufacturing plant that produces
components used by the aviation industry. You are in the process of implementing
approved changes. What process group does this process activity belong to?
Executing
Which of the following are outputs of the Direct and Manage Project Work process?
Deliverables, Work performance data, Change requests
Holly is the project manager for an interior design project of an office building. The project
calls for new carpet, painted color scheme, sound-proof doors, and furniture. During an
inspection, Holly notices that some of the doors are swinging out from offices and into
hallways. She checks the project plan and confirms that the doors are to swing into
offices, not into the hallways. She gathers the installers and shows them the problem and
asks them to fix the problem. The installers agree and go about reinstalling the doors to be
in compliance with the project requirements. This is an example of what?
Corrective action
You work as a project manager in an organization. The virtual project team consists of 12
people in the same building you're located in, plus 4 people from the West Coast office, 2
people from the Kansas City office, and 6 people from the London office. Different
members work different hours from all the other offices. Additionally, not all of the
resources in your building are available at the same time during the day. Three of those 12
team members work swing shift hours. According to the given scenario in the question,
which of the following is not true?
The teams do not have the same project goals because of the differences in
location. Your role is to make certain team members understand the goals and how
you will be measuring their performance.
There are five tools and techniques that you, the project manager, can use to complete
the project management process of acquiring the resources. Which of the following
is not the tool and technique for acquiring the resources?
Resource calendars
Your project sponsor approaches you with a small bonus check for your excellent work at
keeping costs in line with the budget. You think the amount of the bonus check is fair and
deserved. According to the given scenario, all of the following statements are
true except for which one?
Rewards and recognition systems are informal ways of promoting desirable
behavior.
Which of the following best describes the performing stage of the team development
model, developed by Tuckman?
Team is functioning as a well-organized unit and work through their issues
smoothly.
You are a project manager for a network cabling project for your organization. Your project
team consists of six full-time employees and three contractors. They all have worked
together before on a previous project a year ago but you are new to the team. According
to the question, which of the following is true?
According to Tuckman-Jensen, they will start with the forming stage of team
development
You are working as a project manager on a project that involves some top-secret
manufacturing techniques your organization has invented and patented. One of the team
members on the project has an extraordinary amount of knowledge about this technique.
They are sought after by others in the organization for advice and will need to help the
team with the current project. What type of power does this describe?
Expert
You are the project manager of the BGY Project. A new issue has been identified in the
project and this issue could prove to be costly for the project. The issue affects Anna's
project deliverable and she is a negative stakeholder in the project. Considering these
elements of the project, what type of communication would be the most effective to share
this news with Anna?
Face-to-face meeting
Bob is a project manager working on a multiyear project that will erect a new 10-acre mall.
Bob has a reputation for being inclusive and considering all the facts before making
decisions. What leadership style does Bob use?
Democratic
A project manager is carrying out activities associated with the Develop Team process.
What result will these activities produce?
Team performance assessments
Which of the following sets of needs sits at the top of Maslow's Hierarchy of Needs?
Self-actualization
Alfred, a project manager, leaned back and watched proudly as the team reported
progress seamlessly during the daily standup meeting. Over the past two weeks, the team
has been functioning as one entity. Which stage of the Tuckman team development ladder
is the team currently in?
Performing
During a tense meeting, a project manager had to step in and halt the conversation
occurring between two engineers. The engineers were heatedly debating what technology
to use, both insinuating a lack of trust in each other. Which stage of the Tuckman team
development ladder is the team currently in?
Storming
During a change control meeting, the project sponsor takes suggestions and
recommendations on the latest change request from the other three committee members,
who all voted to accept the change request. The sponsor votes to reject the change, which
is accepted as the final decision. What type of leadership style does the sponsor use?
Autocratic
Which of the following motivational theorists suggested that individuals are motivated by
two factors: hygiene factors and motivators?
Frederick Herzberg
You've noticed that your CIO shows all the signs of being a good leader. All of the
following options are true regarding leaders except for which one?
Concerned with issues such as controls, budgets, policies, and procedures
Avoiding, accommodating, reconciling, directing, and problem-solving are all considered to

be types of what?
Conflict resolution
As a PMP candidate you should be familiar with the different methods for resolving a
conflict among the project team and the project team members. Consider a project
manager in a conflict with a stakeholder and the stakeholder simply stands and leaves the
conversation. What type of conflict resolution is this?
Withdraw/Avoid
What output of the Manage Team process includes updates made to the human resource
management policies?
Enterprise environmental factors updates
Marysil is an enterprise project manager for Cups on Fire. To date, she has identified risks,
analyzed them, and developed risk responses for her project. Now, she and the team are
executing the work and responding to risk triggers. What project management artifact will
they need?
Risk register
Which of the following processes uses evaluation criteria to evaluate proposals, rank order
the responses, and award the contract?
Conduct Procurements
You are using a set of defined minimum requirements and information about the sellers
(including past performance, contract compliance, and quality ratings) to make a selection
among vendor proposals. What two tools and techniques do these represent,
respectively?
Screening systems and seller rating systems
You are the project manager for the TTK project. You're calling a bidder's conference. At
which point of time does the bidder's conference takes place in projects?
Prior to the submittal of a bid or proposal
Sally is managing a project that will build a new data center to host various devices for
customers. As part of selecting a vendor to manage tier 1 support, Sally schedules a
series of meetings to answer questions from prospective vendors about the RFP
published. Which tool and technique of the Conduct Procurements process does this
describe?
Bidder conference
Managing quality is also knows as what?

Quality assurance
This quality management and control tool consists of two-dimensional diagrams (L-Type,
T-Type, and X-Type) and three-dimensional diagrams such as C-Type. Which tool within
the data representation does this question describe?
Matrix diagram
Which of the following shows quality management issues escalated by the team, as well
as recommendations for process, project, and product improvements?
Quality reports
_____, also known as Ishikawa or fishbone diagrams, are useful for identifying causes of
risks.
Cause-and-effect diagrams
Which term is best described as the direction for executing the project work to bring the
expected future performance of the project work in line with the project management plan?
Corrective action
A project manager performing activities associated with the Manage Quality process is
utilizing the root-cause analysis technique. Which of the following best describes this
technique?
A technique that determines the basic underlying reasons that result in a variance,
defect, or risk
Which of the following project management documents records challenges, problems,

realized risks, and opportunities?
Lessons learned register
All of the following are tools and techniques of the Manage Project Knowledge
process except for which one?
Lessons learned register
Which of the following is a valid input that a project manager can use to disseminate
information to appropriate stakeholders?
Work performance reports
All of the following are true regarding the organizational process assets updates output of
the Manage Communications process except for which one?
Feedback from stakeholders is part of this output and can improve performance on
future projects, but it is too late to incorporate the feedback on the current project.
According to the Project Management Institute (PMI), a good project manager spends how
much time communicating?
90 percent
According to the PMBOK Guide, which of the following options represents all the
components of a communication model?
Encode, transmit, decode, acknowledge, feedback and/or response
As part of managing the project, a project manager carries out activities meant to ensure
project information is collected, disseminated, and stored in an effective and timely
manner. What project management process is the project manager performing?
Manage Communications
A project manager meets with the team to increase cultural awareness by conducting
training on cultural norms relating to countries they will be closely engaged with. What
activity is the project manager engaged in?
Managing stakeholder engagement
In a face-to-face meeting you recently had to discuss the items in your issue log; you have
resolved issues, managed expectations, and come away with an action plan that will
improve project performance and also require an update to the project management plan.
Which process does this describe?
Manage Stakeholder Engagement
An output of the Monitor and Control Project Work process can take many forms, including
issues or action item logs, status reports, project documents, dashboards, and more.
Which output does the scenario refers to?
You are working on a project where all of the work of the project has been outsourced.
Which of the following process will you use to monitor vendor's performance, coordinate
communications and interfaces among all the vendors, administer each of the contracts
and procurement agreements, and manage all the due dates?
Control Procurements
You are in the Control Procurements process and are updating some information
regarding some of your vendors, such as lessons learned register, resource requirements,
requirements traceability matrix, risk register, and stakeholder register. Which of the
following outputs does this describe?
Project documents updates
You are working on a project that involves multiple vendors. One of the vendors has been
difficult to work with and is not very cooperative. You have received the latest invoice from
them for services and disagree with them about the charges they have listed for the
change request that was submitted last month. When you called and spoke with your
representative at the company, they refused to budge on the charges. You will likely need
to use an alternative dispute resolution (ADR) to get to the bottom of this matter. Which
tool and technique of the Control Procurements process does this question describe?
Claims administration
Terry is the project manager for his organization and he's just completed a project. As part
of project closure, Terry needs to close out all of the procurements in the project. Holly,
Terry's manager, also asks Terry to complete a procurement audit. What is a procurement
audit?
It's a review of the procurement process to identify success and failure in the project.
Midway through the delivery of development services, a customer requested that new
requirements be incorporated. When asked to submit a change request to modify the
terms of the contract, the customer refused and insisted that the changes be implemented
at no cost. After multiple discussions, neither party changed their stance on the situation.
Which of the following tools and techniques will the project manager likely use to address
this situation?
Claims administration, Alternative dispute resolution
Which of the following options represent an input that is unique to the Monitor and Control
Project Work process, and an input of the following processes: Manage Team, Manage
Communications, Perform Integrated Change Control, and Monitor Risks, respectively?
Work performance information, work performance reports
You are the project manager for a large networking project. During the execution phase,
the customer requests for a change in the existing project plan. What will be your
immediate action?
Ask for a formal change request.
Who is chartered and given the authority to approve or deny change requests as defined
by the organization?
Change control board
You are a new Project Manager who has been entrusted with a software development
project. Your project is in execution, and you have been performing various monitoring and
controlling activities. As a result of comparing planned results to the actual results, which
of the following is the most likely outcome?
Change requests
Charlie has just completed the project according to the terms of the contract. She and the
customer are completing a walkthrough of the project deliverables, and the customer is
asking for changes to the deliverables before she'll accept the product. What project
management process should manage the documented change request that may come
from scope verification?
Perform integrated change control
During a status meeting, a senior architect expressed concern about a recent change
made to the functionality of the product being designed. As a member of the change
control board, he did not have a chance to weigh in on the decision. The project manager
noted that she would investigate the situation. What went wrong in this scenario?
The change did not follow the change control process.
Which of the following statements describe the documents the change log includes?
Corrective actions needed during a project, Preventive actions needed during a
Project, Defect repairs that are needed during a project
The project team recently participated in a working session to examine and document the
effectiveness of risk responses in dealing with overall project risk. What project
management process are they performing?
Monitor Risks
Which of the following sentences is not true regarding the tools and techniques of the
Monitor Risks process?
Risk audits should occur toward the later phases of the project.
You are calculating the expected total cost of the project at completion and are anticipating
some significant changes and do not expect the work of the project to proceed as
planned. If BAC = 400, EAC = 425, PV = 400, EV = 375, and AC = 85, what is the
expected total cost at completion?
Reestimate
Which of the following measurements is the value of the work actually completed?
EV
Which of the following are the tools and techniques of the Control Costs process?
Expert judgment. Data analysis, To-complete performance index
If you know that EV = 114, PV = 120, and AC = 103, what are CPI and SPI, respectively?
1.1 and .95
You work as a project manager for Tech Perfect Inc. Several projects are running under
your supervision. Martha, a team leader of a project, informs you about the performance
index of her project. The schedule performance index (SPI) of her project is 0.835. What
does this figure indicate about SPI?
Below expectation
You are the project manager of the HGF Project. This project has a budget of $765,000
and is now 20 percent complete. The project was scheduled, however, to be 45 percent
complete as of today. Your project has spent $176,324. Based on this information, what is
the project's estimated cost at completion?
$881,620
You work as a project manager for Blue Well Inc. You're measuring the schedule efficiency
of a project. The related key values are provided in the table below:
What is the schedule performance index (SPI) of the project at the current point of time?
1.083
Which performance measurement tells you what the projected total cost of the project will
be at completion?
EAC
A project manager is in the process of monitoring cost performance using the earned
value analysis technique to determine whether any existing variances against the plan are
within the established tolerance levels. In addition to work performance data, what valid
input can assist the project manager in performing this activity?
Performance measurement baseline
A senior project manager is monitoring the progress of the schedule. To determine

whether performance is getting better or worse over time, he analyzes project
performance over time. What technique is the project manager using?
Trend analysis
Using the following values: earned value = 7,000, planned value = 6,000, actual cost =
5,000, calculate CV (cost variance) and identify whether the project is over or under
budget.
2,000 under budget
Which of the following measurements reflects the value of the work completed to date as it
compares to the authorized budgeted amount assigned to the work component?
Earned value
You are the project manager for a project which will produce a mobile phone application
that sends alerts when the UV rays are at dangerous levels, alerting users to stay indoors.
You are in the process of measuring schedule performance against the schedule baseline.
This activity is associated with what process group?
A project manager has developed and received sign-off of the scope, schedule, and cost
baselines. To date, the project team has begun executing work and is now focused on
ensuring that the work progresses according to the plan. What process is the team likely
to perform next?
Control Schedule
You are the project manager for ABC Beauty Products. Your project concerns developing
a new line of bath products. A quality inspection of one of the new products reveals that
the product is nonconforming. Which of the following results in conforming or
nonconforming measurements?
Attributes sampling
You are the project manager of a construction company that is building a new city and a
county office in your city. You recently looked over the construction site to determine
whether the work to date conformed to the requirements and quality standards. Which tool
and technique of the Control Quality process were you using?
Inspection
Which of the following processes will the project manager perform to verify the
correctness of a completed deliverable?
Control Quality
David is a most senior project manager working for a prominent book publishing company.
As part of his current project, he oversees the inspection of deliverables, measuring them
against documented requirements and acceptance criteria. What does he hope to achieve
as part of carrying out this activity?
Accepted deliverables
A project manager facilitates the voting process for decision-makers who have convened
to review a major deliverable completed. The intent of the meeting is to vote on whether to
approve and accept the deliverable. Which project management process are they
performing?
Validate Scope
Management wants Beth to create a project scope baseline as part of her project
management plan. Beth reports that there's already a project scope baseline and it's
comprised of three documents in the project plan. All of the following are part of the project
scope baseline except for which one?
Project statement of work
A project manager has just carried out quality control activities to verify the correctness of
a series of deliverables produced. What project management process is the project
manager likely to perform next?
Validate Scope
Which of the following statements best describes a project that has ended because of
addition?
Evolves into ongoing operations
Lara has been assigned a construction project. The project includes constructing a
residential building with fifty units. Upon completion of which of the following will the
project be considered successful?
The project meets or exceeds the expectations of the stakeholders
All of the following statements about the final closing stages of a project are
true except for which one?
Stakeholders have the greatest influence at this stage.
Which of the following project management Knowledge Areas addresses closure

activities?
Project Integration Management
A project manager has recently completed all the project deliverables and is about to write
the final project closure report. Which of the following stakeholders should receive this
documentation?
Whoever is listed as such, in the project's communication management plan
You are a project manager for your organization. Your organization completes projects for
other companies and your project has just ended. Although you were serving in a
contractual relationship for your company what should you do with the project records for
the project you've completed for another entity?
The project information should be archived in your organization.
In which of the following stages should the formal acceptance and approval for the project
completion be obtained from project stakeholders?
Closing
A PMO (project management office) held a weekly staff meeting for project managers to
remain up to date on interdependent projects. During this meeting, Jill shared that her
project had closed, and she had moved on to another assignment. Roy immediately
expressed concern about the news, since his own project was dependent on an ongoing
support that should have gone live for the system that was deployed through Jill's now
closed project. He explained that he had not heard of this milestone occurring. What
closure step did Jill miss?
Transitioning to operations
A project sponsor calls the project manager to request a summary of project performance
against objectives for the phase that was just completed. The project manager assures
the sponsor that he is already in the process of putting the report together and that it
would be provided by the end of this week. What project management process is the
project manager performing?
Close Project or Phase
As a project manager, you know that balancing stakeholder interests and competing
needs is an ongoing activity against the triple constraints. According to the scenario,
above mentioned activity is against all of the following except for which one?
Quality
As a project manager, you should uphold honesty as a value. According to the statement,
all of the following are true except for which one?
Honesty involves information regarding your own background and experience.
Your colleague recently accepted a job transfer that requires a PMP credential. During a
recent conversation, he confided to you that he lied on his application in order to get the
assignment. This is an example of what?
Ethics violation
Which of the following is not an area of PMP professional responsibility?

Authorizing the project
All of the following are the ways to stay abreast of project management practices,
theories, and techniques, except:
updating your resume with the latest experience as a project manager
A project manager is coordinating data center upgrades across five different locations
dispersed around the globe. This involves sending team members to different locations
and exposing them to various cultures that they may not be familiar with. The project
manager, therefore, decides to hold cultural awareness and training for all team members
involved in the project prior to the scheduled travel. Which core value listed in the PMI
Code of Ethics and Professional Conduct is the project manager addressing?
Respect
Which of the following statements best describes stakeholders?

An individual, group, or organization that may affect, be affected by, or perceive
itself to be affected by a decision, activity, or outcome of a project.
Your organization hosts a conference every year for graphic artists. This year, the only
time the conference center will be open is from August 10-14. Artists will come from all
over the world for the conference to learn about new products, to network with other
artists, and to enjoy the conference activities. What signals you that this is a project in the
given scenario?
The market window for the conference is temporary.
deployment of a new software application to all your organization's users. You have
completed identifying the scope and related Scope Management Activities. You're working
on the development of a project schedule model with activity duration estimates. However,
one of your project team members refuses to provide an estimate for the Phase 2 activity
of the project, claiming that he does not have enough details to provide the estimate. What
approach would you take at this point in your estimation process?
Progressive elaboration
All of the following are types of project management offices (PMOs) except for which
one?
Center of Excellence
A project manager considers how best to navigate through the politics of the organization
where most of their project tea
Strategic and business management
You are the project manager for the HBQ Company. This organization utilizes the strong
matrix approach in its organizational structure and also utilizes a project management
office. In this type of environment, who will manage the project budget?
Project manager
A company is hiring a project manager for its new project. Which of the following skills of a
professional should it weigh most?
Communication
Project managers have the highest level of authority and the most power in which type of
organizational structure?
Project-oriented
You have been assigned to a project that will allow job seekers to fill out applications and
submit them via the company website. You report to the VP of human resources and are
also responsible for screening applications for the information technology division and
setting up interviews. The project coordinator has asked for the latest version of your
changes to the online application page for his review. Which organizational structure do
you work in?
Weak matrix
creates custom dog apparel and toys. She has just obtained approval of the project
management plan and is about to publish it to the project team. At this point in the project
life cycle, costs are likely to be which of the following?
Low
As a PMP candidate you need to be familiar with project management processes and how
the processes can interact with one another. This is important because you'll need to
choose the most important processes based on the needs of the project. Which one of the
following statements about project management processes and the process groups
is not correct?
The project management process groups make up the project lifecycle phases.
You are a new project manager for the HJY Organization. This organization creates
software for other companies and has over fifty software developers. As part of your job,
you have to mentor members of your project team. Marsha, a software developer, asks
why projects are initiated instead of just getting to the work. Which one of the following is
the best answer for Marsha?
Projects are initiated to organize the project activities that can't be addressed within
an organization's usual operations
As a project manager, you work on gathering requirements and establishing cost and time
estimates for the project. Which process group are you in?
Planning
All of the following are activities that occur as part of the Executing process
group, except for which one?
Collecting project performance data and producing performance measures
Project managers apply project management best practices and standards to increase the
success of their projects. How should a good project manager go about applying these
practices?
Tailoring them based on existing variables
Kaylee has been managing projects for more than a decade and has largely used the
Waterfall method. She has recently taken a new job for a company that builds software for
mobile devices and has begun studying the Agile method, which is largely used by this
company. She begins by studying the Agile principles. Which formalized document can
she use?
Agile Manifesto
Which of the following is a benefit of using an Agile approach to manage projects?

A project team can adjust processes to meet new or modified requirements.
You have been assigned as the project manager for a new project that involves the
development of a new interface for your existing time management system. You would like
to engage an outside company to do the development work for you and have started
working on the legal contract that will engage this company. Which of the following project
management Knowledge Areas are you employing while doing so?
Project Procurement Management
You are the project manager of the Server Installation Project for your organization. You're
working with your project stakeholders and project team to create the project management
plan. The project team wants to skip some of the planning and get right to the project
execution. You disagree with the project team and stress the importance of planning to
achieve the project key performance objectives. You also explain how project integration
management requires a look into all the knowledge areas to plan the different parts of the
project to an extent that allows execution to begin without causing the project to fail. What
is project integration management?
It is the coordination of the project's knowledge areas to ensure that the correct
processes are selected, coordinated, and completed in the project.
Which of the following statements is true regarding the Project Management knowledge
areas?
They consist of 10 areas that bring together processes that have things in common.
The Project Integration Management Knowledge Area is concerned with which of the
following?
Identifying, combining, unifying, and coordinating various processes and project
management activities
John borrowed $1,000 from Sam for three years. Sam asked him to return the money at
10 percent interest per year. What amount will John return to Sam after three years?
$1,331
During an annual planning meeting, a portfolio manager presented three competing
projects to a steering committee. The Project A has a payback period of six months and an
NPV of 2, the Project B has a payback period of nine months and an NPV of 1, and the
Project C has a payback period of five months and an NPV of -0.5. Which project should
the steering committee choose, based solely on NPV?
Project A
An advertising firm recently hired a project manager to lead the integration efforts of a
recent acquisition made by the company. The acquisition earned the advertising firm as
the largest firm operating within their respective region. Which of the following lists of
needs and demands represent the reason that the project came about?
Strategic opportunity
You're helping Laura, a new project manager in your organization. Laura wants to know
why anyone can't just launch a project. She has a question as to what document in the
organization authorizes a project to exist. What document does your organization use to
formally authorize projects?
Project charter
You are the project manager of the BHT Project and are organizing a kick-off meeting for
your project. Your organization is currently operating in a functional structure. Who should
attend this kick-off meeting with you?
Functional manager and key stakeholders
Your project is about to be initiated and the project charter is being written. A caveat of the
project charter, however, requires a periodic review of the project and its business case to
ensure that the project is still required. Assuming that the project is still required, why else
would the project charter and the business case be reviewed throughout the project
lifecycle?
To ensure that the project is on track to deliver the business benefits
You are the project manager of an organization and a new project has been proposed to
change all the monitors for every desktop computer in your organization. There are 1,578
monitors that will need to be removed and replaced with a flat screen monitor. What
document will you first need to start this project?
Project charter
Lewis is a marketing associate reporting to Antwon, the company's director of marketing

and you are the project manager. Lewis pulls you aside to get your opinion about the
latest project that he claims were his idea. He expresses frustration that Antwon was
named sponsor of the project versus himself. Based on the scenario presented, who is the
correct project sponsor?
Antwon
You are a new Project Manager for an IT project. This project is a part of the group of
projects which deals with the development of a software application for one of your clients.
You have been working with your Program Manager to develop the project charter. Is your
Program Manager's approval enough for you to get started on the project?
No, because projects need to be authorized by someone external to the project
such as a sponsor, PMO, or a portfolio steering committee.
Ashley is a principal project manager working for a global tour company headquartered in
Ireland. Recently, Ashley was formally tasked with leading the development of a new tour
that would take customers across ten countries in ten days within South America. While
grabbing a coffee at the office café, a colleague from the marketing department
approaches Ashley, noting that she was excited to be joining her as the marketing lead for
the project. Ashley was unaware of any pre-assignments. Where can Ashley look to
validate whether her colleague was pre-assigned to the project?
Project charter
Which of the following statements defines stakeholder analysis?

Systematically gathers and analyzes information to determine whose interests
should be considered throughout the project
You are the project manager of a newly formed project to create a new manufacturing
facility. You're working with a business analyst to identify, document, and prioritize
collaborators' and colleagues' needs for the facility. You will also need to quantify any
subjective terms and needs to define the project scope. What is this process called?
Stakeholder analysis
The project manager develops a project management plan to describe how the project will
be executed, monitored, controlled, and closed. Which of the following is a valid tool or
technique to assist the project manager to assure the success of the project management
plan?
Meetings
Tomas is the project manager of the QWS Project and is worried that the project
stakeholders will want to change the project scope frequently. His fear is based on many
open issues in the project and how the resolution of the issues may lead to additional
project changes. In what document are Tomas and the stakeholders working in this
scenario?
Change management plan
You are the project manager of a new software development project for a company. You're
working with Stephanie, a junior project manager, to develop the project management
plan. Stephanie doesn't understand why there are so many project plans as part of the
overall project management plan. You explain to Stephanie that the subsidiary plans
comprise the overall project management plan. Which statement best describes the
project management plan as a whole?
It defines how the project will be executed, monitored, and controlled.
Which environmental factor should you pay close attention to when carrying out the
Develop Project Management Plan process?
Organizational structure, culture, and management practices
The scope management plan describes how many components of the project scope will
be defined, developed, monitored, and controlled. Which one of the following components
is detailed in the scope management plan?
How the WBS will be maintained and approved
You have been assigned as a project manager on a research and development project for
a new dental procedure. You're working in the Project Scope Management knowledge
area. What is the purpose of the scope management plan?
It describes how project scope will be developed and how changes will be managed.
deployment of a new software application for all your users. The Software application is
being developed specifically for your organization by a third-party company. Which of the
following tools or techniques could be used to collect requirements for your project?
Affinity diagram
You are the project manager of a project that is considered mission-critical for your
organization. The project will span three countries and there are several laws that your
project scope must conform to. Management has asked you to create a time and cost
estimate for the project. What are the laws that are considered in the control sections of a
project scope?
Constraint
Janet is the project manager for her organization. As part of the enterprise environmental
factors, she is required to create a chart for all of the project requirements. Each
requirement must be traced from its name, through the project, the actual deliverable that
satisfies the requirement for the project stakeholders. What type of chart is Janet required
to create?
Requirements traceability matrix
A decision-making technique that is based on the largest block of votes within the group is
known as what?
Plurality
What are the Define Scope process tools and techniques?

Expert judgment, alternatives analysis, multicriteria decision analysis, facilitation,
and product analysis
Judy works for the You Name It! gaming company, which specializes in games for young
adults. As part of her latest project, Judy is working with a team to develop a game using
virtual reality technology. To date, she has collected requirements and is now taking the
team through a working session to identify the deliverables and acceptance criteria.
Where will Judy document the results of the working session?
Project scope statement
Which of the following constitute the scope baseline?
Scope statement, WBS, WBS dictionary
The WBS represents all of the product and project work - including the project
management work. All of the work in the project must roll up to the higher levels of the
WBS so that nothing is left out and also that no extra work is included in the project. What
is this rule called?
100% Rule
You've just completed the WBS for your project. According to your project, which of the
following statements is true?
The WBS breaks the project deliverables down to the work package level, where
cost and time estimates can be easily determined.
You are the project manager of the HNN Project for your company and you're working with
several stakeholders to communicate the milestone list. In this kickoff meeting, some of
the stakeholders are confused about milestones. What is a milestone?
A significant point in the project
You are the project manager of the GHY Project. In this project, the project team has
identified a series of tasks that must be completed in a particular order: erecting the studs
for the walls, then installing the electrical wiring, and performing the drywalling. This series
of relationship describes what type of dependency?
Mandatory
You are the project manager of the HQF Project for your organization. Management has
asked that you created a graphic or chart that depicts what resources are needed in the
different phases of the project. They want to visualize which phases have the most
resource needs. What type of chart or graphic does management want you to create?
Resource breakdown structure
Ruthanna is the project manager of the HGB Project for her organization. This project is a
remodeling of a client's dentist office. Ruthanna and the project team have identified
several tasks which can happen in any order. For example, the team could install the new
light fixtures before or after the carpet is installed. What term is given to activities that
have this type of dependency?
Discretionary
You are in the midst of performing the Sequence Activities process. You are currently
identifying the preferred and mandatory sequencing of activities. What is this technique
called?
Dependency determination and integration
Which of the following terms is defined in the statement given below?

"It uses the values of a parameter from a previous, similar project as the basis for
estimating the same parameter or measure for a current project. It is a gross value
estimating approach, sometimes adjusted for known differences in project complexity."
Analogous estimating
deployment of a new software application to all your organization's users. You have begun
estimating the activity durations. The Program Manager has provided you the data related
to a very similar project that was done in the past and asked you to use that data to come
up with your estimates. Which estimating technique your Program Manager is asking you
to use?
Analogous
You are the project manager for Xylophone Phonics. It produces children's software
programs that teach basic reading and math skills. You're performing cost estimates for
the project and don't have a lot of details yet. Which of the following techniques should
you use?
Analogous estimating techniques
You are a new Project Manager entrusted with managing a new project. However, as you
review the project requirements, you discover that the timeline required of the project is
quite short, and you need to plan the phases of a project to allow for fast tracking of the
project. Which of the following techniques would you use to solve this scenario?
Plan Overlapping relationship between phases
You are the project manager for your organization. The resources that you'll be using on
your project are part of a union. The union representatives inform you that you may only
utilize union labor on your project for a maximum of 25 hours per week. What approach
will you need to follow to reveal overutilization of the union resources?
Resource leveling
You are the project manager of PPY project. You decide to add more people to reduce the
duration of the project. What is this technique called?
Crashing
You are project manager of project TTO. Your assistant reports you that the project activity
float is negative 15. Which of the following actions will you take to keep the project on
track?
Add more resources to the project.
What is the maximum amount of float that can usually be assigned to the critical path
Zero
You manage a project which will install 45,900 emergency exit signs throughout a
university campus. You have a crew of 45 project team members to install the signs and
they are making good progress on the installation, but it looks like they'll miss the
promised end date. Your project requires all of the signs to be installed one week before
classes are scheduled to begin. You elect to crash the project in an effort to shorten the
installation duration activity. What does it mean to crash the project?
Adding more workers
deployment of a new software application to all your organization's users. As you are
preparing the project schedule, you notice that your resources are being over-allocated,
and being assigned more activities than they could handle. Which of the following
techniques would you use to make sure that your resources are not over allocated?
Resource Leveling
Which of the following schedule compression techniques increases risk?

Fast tracking
Which of the following are not a part of the project schedule?

Cost estimates
Sue is in the process of monitoring the progress of the project, which kicked off six months
prior. Based on the latest work performance reports, she knows that the schedule
performance index is 0.85 and the cost performance index is at 0.70. To compress the
schedule, what option can Sue consider?
Fast track critical activities
You are the project manager for NMN project. You are required to create the cost baseline
of the project. On which of the following processes are you working?
Determine Budget
Which of the following processes focuses on effectively engaging stakeholders,

understanding their needs and interests, understanding the good and bad things they
might bring to the project, and recognizing how the project will impact them?
Plan Stakeholder Engagement
You are project manager for the TTY project. You are in the process to classify
stakeholders' engagement to document at what levels of engagement your stakeholders
are. You observe that one of the stakeholders is aware of the project and potential
impacts, and is actively engaged in ensuring that the project is a success. In which of the
following engagement levels will you classify her?
Leading
You are a Project Manager in your organization who is managing a considerably huge
budget project to develop new software. Considering the varied nature of your stakeholder
group, you would like to put together a plan as to what information the stakeholders need,
and how to provide that information. What is the document that you would need, and as
part of which process group would you achieve this?
Communications management plan and Planning process group
Beth is the project manager of the GHB Project for her company. She has been working
on the project for the past six months and there are still three months of work scheduled.
In this project, she can create lots of project communications, reports, memos, emails, and
other documentation. As part of the PMI approach to managing project communications,
Beth may have three project document types that need to be updated. Which one of the
following project documents will not be updated as an output of managing project
communications?
Project scope changes
You are the project manager in an organization and you're coaching several junior project
managers about the PMP examination. One of the project managers asks why technology
is part of the tools and techniques for the managing communications process. Which one
of the following is the best answer for the project manager?
The technology should be appropriate for the messages communicated.
You have recently been assigned as the Project Manager for a project that is already
underway and involves deployment of a new software application to all your organization's
users. You had the first meeting with the stakeholders and you received complaints that
some of the stakeholders were not happy with the way they were receiving the project
status updates. What is your best plan of action to fix this issue?
Revise the communications management plan.
You are the project manager for a large construction project. You're using the company's
intranet sites for reporting progress of your project. Which of the following types of
communication is this?
Pull communication
The documentation of a project planning states that there are 25 stakeholders with the
project. What will be the number of communication channels for the project?
300
Which of the following statements best describes an individual project risk?

An uncertain event or condition that has a positive or negative effect on one or more
project objectives
You, as the project manager, and the project team have identified several new risk events
and have updated the risk register. The project sponsor asks you to create a visual
disintegration for various risks of the project. What does the project sponsor want you to
create?
Risk breakdown structure
A risk manager looking to simulate the possible impacts to the project schedule of the
combined effects of individual project risks is likely to use which type of data analysis
technique?
Monte Carlo analysis
Your project spans the entire organization. You would like to assess the risk of the project,
but you are worried that some managers involved in the project could affect the outcome
of any risk identification meeting and also some employees would not want to publicly
identify risk events that could make their supervisors look bad. You would like to
implement a method that will allow participants to anonymously identify risk events. Which
risk identification method could you use?
Delphi technique
A project team member has just identified a new project risk. The risk event is determined
to have a significant impact but a low probability in the project. If the risk event happens, it
will cause the project to be delayed by three weeks, which will cause new risk in the
project. What should the project manager do with the risk event?
Add the identified risk to the risk register.
Which of the following is not an input of the Perform Qualitative Risk Analysis process?
Expert judgment
You are project manager for the ABZ project. You're using a tool or technique named Risk
Categorizations. In which of the following process are you working on?
Perform Qualitative Risk Analysis
Which of the following processes is described in the statement given below?

Perform quantitative risk analysis
You and your project team have identified a few risk events in the project and recorded the
events in the risk register. Part of the recording of the events includes the identification of
a risk owner. Who is a risk owner?
A risk owner is a party authorized to respond to the risk event.
manufacturing of discrete automation parts. An order has been placed to procure the
drilling machine required for manufacturing. However, you came to know that it is a
hurricane season at the vendor's location and there is a risk of losing the equipment due
to the hurricane during transit. To cover this risk, you purchase travel insurance for the
equipment. Which of the following best describes your approach in managing this risk?
Risk transfer
Where are all risks and risk responses documented as the project progresses?
Risk register
You are the project manager for your company. Your current project is to create a Web
presence for a large marketing firm in your city. It has come to your attention that the
customer is asking your project team through emails to add "extra bells and whistles" to
the project that were not in the approved project scope. Your project team has been
adding the additional features although they have not been documenting the features as
the customer has been sending the requests through email messages. What is happening
in this scenario?
Scope creep
You are the project manager for a construction project. You and your team have made a
request for proposal (RFP) for acquiring some material required in the initial phase of your
project. Which process are you working on?
Plan Procurement Management
You are a project manager for a large construction project. Within the project, you are
working with several vendors to complete different phases of the construction. Your client
has asked you to arrange for some of the materials that a vendor need to install next week
in the project to be changed. According to the change management plan, what subsystem
will need to manage this change request?
Contract
You are a project manager for a construction project. You are documenting project
purchasing decisions, specifying the approach, and identifying potential sellers. In which
process are you working?
Contract
Which of the following contract types presents the greatest risk to the seller?
Fixed price
Hank is a project manager for the NHY Project. His project has a very tight budget with
little room for project overruns on costs. He needs to control costs and reduce expenses
as much as possible to make the project successful in the organization. On the NHY
Project, Hank is using many contractors that are integrated into the project team. What
can Hank do to keep project costs down in this scenario?
Release the project contracted employees as soon as they have fulfilled their project
obligations.
You are the project manager of a high-profile project. Your project team has members from
all departments within the organization and each member has several activities to
complete each week to contribute to the project. Management would like you to create a
chart to show each project team member's work assignment using a simple legend. What
type of chart is management asking you to create?
RACI Chart
You are the project manager of the HQQ Project for your company. You're working with the
project team to create a quality management plan and you have gathered several
elements to complete the planning. Which of the following is an input to the Plan Quality
Management process?
Scope baseline
What does the quality management plan accomplish for a project team?
Defines how the team will implement the organization's quality policy
You are a project manager for the TVS project. Along with the team, you are studying the
quality requirements and creating a plan so that the level of quality is ensured for the
deliverables. Which process are you in?
Plan Quality Management
You are a project manager for Book Lovers Exchange, a retail chain of bookstores. The
company has recently decided to offer its titles on an Internet site and have asked you to
head up this project. The project sponsor has told you that quality is a primary driver on
this project. You are using techniques such as flowcharts, logical data model, and matrix
diagrams to perform the Planning process. Which of the following is true?
These are data representation, which is a tool and technique of the Plan Quality
Management process
Which of the following statements is true regarding the cost of quality in the Plan Quality
Management process?
Cost of quality is a tool and technique of this process, and it is an internal failure
cost.
Warranty work falls under which of the following categories of cost of quality?
External failure costs
A project manager is in the process of holding a kick-off meeting to signal that execution of
the project work is about to begin. She reviews the project baseline, communication
cadence, and guidelines with the team, and she treats them to a pizza party to increase
morale. Which of the following documents serves as the project baseline?
Project management plan
A project manager has just facilitated the change control process, which generated ten
approved change requests. What process are they likely to perform next?
Direct and Manage Project Work
You, with your team, are performing the work defined in the project management plan to
achieve the project's objectives. Which of the following processes are you working on?
Direct and Manage Project Work
You are the project manager for a project that needs to install windows for a large building.
Each window costs the project $397 and requires special handling instructions. You
decide a hands-on training and prepare a checklist prior to actual installation such that
every window will be installed correctly with minimal waste. This is an example of which
project execution technique?
Preventive action
Which of the following describes the key benefit of the Direct and Manage Project Work
process?
Provides overall management of the project work and deliverables, thereby
improving the probability of success
A risk manager convened with the project manager to discuss the progress of the project.
The risk manager shared concerns about feedback received regarding the low likelihood
that the team would achieve their go-live date successfully. What activity is the project
manager likely to perform next?
Submit a change request in the form of preventive action.
You are in the Acquire Resources process and are attaining and assigning resources to
the project. You have both internal and external resources. You will be hiring the external
resources using a work order against a contract you have with a local staffing agency.
According to the question, all of the following are true except for which one?
The team members coming from the consulting company are accounted for in the
Plan Procurement Management process and Plan Resource Management process,
not this process.
You are a Project Manager in a highly project-oriented organization. You have been
managing an application development project, and have recently completed its execution.
The Resource Manager in your organization is planning to disband your project team for a
different project. Would he be correct in disbanding and assigning the project team to a
different project at this point?
No, because the project is not yet closed.
deployment of a new software application to all your organization's users. You're trying to
acquire your project team and resources. Which of the following will not serve as a
tool/technique to acquire the resources?
Benchmarking
Alyssa is a project manager tasked with managing an infrastructure project that will
consolidate five data centers into one. After kicking off the execution of the project work,
she holds a team-building workshop with the core project team. What project management
process is she performing?
Develop Team
creates custom dog apparel and toys. As part of her latest project, she struggles to rein in
the team, who seem to be at each other's throats. She knows everyone has good
intentions, but they are not yet open and have trust with each other. What phase of the
team development model is the team currently in?
Storming
All of the following statements are true regarding power types, except for which one?
Referent power is also known as formal power
All of the following statements are true regarding the Develop Team process except for
which one?
This process is concerned with developing and training teams, not individuals.
Recognition and rewards are important parts of team interaction. They are both formal
ways of recognizing and promoting desirable behavior. Which of the following statements
is not true regarding these parts of team motivation?
These are an input of the Develop Team process
You are a new Project Manager that has been entrusted with a software development
project. As this is a very crucial project with multiple teams involved, you would like to
make sure that the communication between the teams is maximized and is efficient.
Which of the following will contribute most to that effect?
Colocation
You are the project manager for a new project in your organization. In which stage of team
development will the project team settle into their roles on the project team?
Norming
A project manager working within a global e-commerce company struggled to get team
members to deliver consistent results. In her latest project, she began using her
relationship with the president as leverage to get her team to prioritize work on her project.
What type of power does this describe?
Relational
Ron is a project manager who has a reputation for motivating his team to deliver top
performance. In his most recent project, he was able to obtain approval from the sponsor
to provide a team-wide bonus if they hit an upcoming critical milestone. What motivational
theory is Ron leveraging to motivate the team?
Expectancy Theory
Julie is a senior project manager who has successfully completed multiple projects for her
organization. When asked by a colleague what her secret weapon is, Julie notes
communication and that she places emphasis on actively listening to the team, getting in
front of conflicts early, and coming in well prepared for all team meetings. Which of the
following techniques is Julie describing?
Emotional intelligence, Interpersonal and team skills
Jason is a well-liked project manager. Team members note that his positive attitude is
contagious and his instinct for getting in front of issues is strong. As a result, individuals
tend to vie for roles within Jason's projects. What type of power does Jason have in this
scenario?
Referent
Rhonda is a hands-on project sponsor who enjoys partnering with her project managers to
motivate teams to deliver strong results. With her most seasoned project managers,
Rhonda would provide ideas and suggestions, while with her most junior project
managers, she would facilitate development sessions. What leadership theory does
Rhonda subscribe to?
Situational Leadership Theory
All of the following are true regarding power types except for which one?
The use of punishment power should be avoided and never used.
During a kick-off meeting for a project, Alfred had the project team members share the city
where they grew up as an ice-breaker. His hope was to increase the comfort level of the
team when interacting with each other. What stage of the team development model is the
team currently in?
Forming
Kaylee, a risk manager, and Alyssa, a project manager, work for a top healthcare
company. During a tense moment, they have a heated debate on how a risk should be
treated. They decide to get the sponsor's viewpoint and reach consensus after further
discussion. What conflict resolution technique did they use?
Collaborate
You are the project manager for an organization and you're leading a new project with a
new project team. You want to establish the management of the project team as soon as
possible since this is a new project team. You'll need to gather six inputs for this project
management process. Which of the following is not one of the six inputs for managing the
project team?
Approved change request
Which of the following conflict resolution techniques requires both parties to give up
something to reach a solution?
Reconcile
The forcing conflict management technique is also known as what?

Directing
Kaylee is a risk manager working for a top healthcare company. She was recently brought
in to support a project that has been plagued with a multitude of issues. The project
sponsor informs her that the issues were a result of not implementing documented risk
response plans. She clarifies to the sponsor that this is not the root cause of the issues at
hand but is instead caused by the most common problem with project risk management.
What problem is Kaylee referring to?
Project teams spend effort in identifying, analyzing, and developing responses for
risks but do not manage them.
You are a project manager for Fly Me to Miami travel services. You need to obtain some
services for your project on contract and have published an RFP. You are in the Conduct
Procurements process and know that all of the following statements are true except for
which one?
This process is used for obtaining goods or services whether internal or external to
the organization.
When working in the Conduct Procurements process, you might consider asking the
vendor to supply you with an ink sample for a project on which you're working. The ink
must have special qualities (outlined in the RFQ), and before making a selection, you want
to test the ink in the printers that will be used at project deployment. The given scenario is
true for all of the following except for which one?
Proposal evaluation technique, an output of the Conduct Procurements process
Nancy is the project manager for YYF project. She is receiving bids and proposals from
different vendors. She will apply previously defined selection criteria to select one or more
sellers who are qualified to perform the work. In which process is she working?
Conduct Procurements
Sally is managing a project that will build a new data center to host various devices for
customers. As part of this project, Sally has worked with the procurement team to procure
several materials and services needed. A team member expressed concern regarding the
management of an order of servers. What key input can Sally refer to confirm when these
resources should be available, and what other terms are associated with the order?
Agreement
How are quality improvements implemented by?

Submitting a change request and/or taking a corrective action
Your project is well into the Executing phase. You are working with inputs such as quality
metrics, risk report, and quality control measurements, and tools and techniques such as
quality audits and process analysis. The other tools and techniques of this process include
all of the following tools except which one?
Cost of quality
You are a project manager working in a project management office (PMO). You facilitate a
session to identify the cause of a defect by whiteboarding all of the process steps with the
team. One team member expresses frustration during the meeting, stating that this is not
his job and that the quality team should be having this conversation alone. Managing
quality, as well as participating in quality assurance activities, is the responsibility of
whom?
Project sponsor, Project manager, Project team
You and your project team are evaluating the performance of a piece of equipment used in
your project. The machinery seems to fail on a regular basis and you need to determine
why the machine continues to fail, as it has a potential to slow down your project
implementation. Susan, the quality control director, recommends identifying all of the
causes that could contribute to the failure to help facilitate the discussion and
investigation. What type of a diagram/chart is Susan recommending you to create?
Ishikawa
All of the following statements are true of quality audit except for which one?
Identifies the project team members who need training
A quality management team looking to ensure that the project is complying with
organizational and project policies is likely to perform what activity?
Facilitate an audit
Which of the following diagrams used to control quality demonstrates total number of
defects by source?
Histogram
All of the following statements are true regarding the Manage Project Knowledge
Performed at the end of the Executing process group
At the end of a project phase, Alfred facilitates a lessons-learned meeting to capture what
went well and what could be improved. As an experienced project manager, Alfred has
come to realize that capturing lessons learned throughout the project is important. What
type of knowledge is Alfred capturing?
Explicit
You are a project manager for Fly Me to Miami travel services. You are in the process of
documenting and distributing project information. You know all of the following statements
are true regarding information exchange except for which one?
Senders filter the information through their knowledge of the subject, cultural
influences, language, emotions, attitudes, and geographic location.
The organizational process assets updates output of the Manage Communications

process includes all of the following except for which option?
PMIS and project communications
You need to convey some very complex, detailed information to the project stakeholders.
What is the best method for communicating this kind of information?
Written
All of the following are tools and techniques of the Manage Stakeholder Engagement
PMIS
A project manager is addressing risks or potential concerns related to stakeholder

management and is anticipating future issues that may be raised by stakeholders. What
process are they performing?
Manage Stakeholder Engagement
You are the project manager of the NHQ Project and you're meeting with your new project
team. You want to set expectations for the project team and for the rules of the project.
You and the team discuss, create, and agree upon the project ground rules for all of the
project participants. Who is responsible for enforcing the ground rules of the project once
they are established?
Project team members
Pamela is a project manager who has a deep concern of project execution. Currently, she
is working on increasing stakeholder involvement and interaction within the project,
utilizing the stakeholder engagement plan for guidance. What is the likely result of
Pamela's efforts?
Change requests
Diana is a project manager for a small technology start-up. One of her first projects
involves shifting data hosting from an on-premise solution to a cloud-based one. With
work now fully underway, she begins distributing status records/documents to the project
team and other relevant stakeholders. The records/documents, which she started
distributing, are an example of what?
You have been assigned as the project manager for a new project that involves the
development of a new interface for your existing time management system. During your
last status meeting, your project sponsor asked if you would need additional funds
reserved for your project or he could plan them for another project. Which of the following
would give you this information?
Performance reports
Which of the following processes involves ensuring that all requirements of procurement
agreements are met?
A project manager is managing the work of a vendor, who has produced 75 percent of the
work committed to within their contract. Recently, a change was submitted by the vendor,
which was approved by the project's change control board. The project manager facilitates
the next steps in applying the approved changes. What project management process are
they performing?
You are the project manager for a large construction project. You are making a payment to
a seller. In which process are you working?
All of the following are true regarding the Monitor Communications process except for
which one?
The process that ensures timely and appropriate collection, creation, distribution,
and storage of project information
Which of the following is a valid tool or technique that aids the project manager in
monitoring and controlling communications throughout the life of the project?
Data representation
All of the following are true regarding the Monitor Communications process except for
which one?
It generates work performance data to compare actual communication implemented
against what was planned.
A project manager spends the afternoon evaluating the impact of adding in two new
features recently requested by the customer. The justification for the addition was high,
although she could clearly see that it would increase costs by 75 percent. Which process
is the project manager performing?
Perform Integrated Change Control
All of the following are tools and techniques of the Perform Integrated Change Control
Project management information system
All of the following are outputs of the Perform Integrated Change Control
Organizational process assets updates
You are the project manager of your organization's NNN project. Stakeholders in the two-
year project have requested status reports to be sent to them via email every week. You
have agreed, and the requested reports are being sent every Thursday. After six months,
the stakeholders are pleased with the project progress and would like you to reduce the
frequency of the status reports to once every two weeks. Which of the following processes
will examine the change to this project process and implement it in the project?
Perform integrated change control
Which of the following statements regarding configuration management is not true?

Involves managing changes to the project baselines
You are in the process of evaluating the engagement levels of stakeholders. What tool can
you use to help you get started quickly?
Stakeholder assessment matrix
All of the following are true regarding the Monitor Risks process except for which one?
Involves the development of risk responses
Alyssa is a risk manager supporting multiple projects. As part of performing risk

management activities for her largest project, she facilitates a working session to compare
technical accomplishments to the schedule of technical objectives. Which project
management process is she performing?
Monitor Risks
Using the following values, calculate the schedule performance index (SPI): EV = 4,000,
PV = 3,500, AC = 5,500.
1.14
Calculate the to-complete performance index (TCPI) based on the current EAC, using the
values: BAC = 15,000, AC = 12,000, EV = 10,000, EAC = 17,000
1.0
You are a project manager for Community Trends, a non-profit organization. Your project
has come about because of a social need. You're calculating performance measurements
and are using actual costs, AC = 425 to date and assuming that ETC, which is 65, work
will be completed at the budgeted rate. The other information is BAC = 900, PV = 500,
and EV = 475. Which of the following is the correct expected total cost at completion
(EAC) given this situation?
850
creates custom dog apparel and toys. As it is part of her practice, she sits down with her
sponsor to evaluate how the project is performing by comparing the performance
measurement baseline against actual schedule and cost performance. What technique is
Carina using?
Earned value analysis
Maurice is the project manager of the NHQ project and his project team has just finished
the project activities. The quality control team reports that the project deliverables are
perfect. The only thing left in the project is to verify the scope. This process will be
performed by the project stakeholders. Maurice is required to submit a final project report
and report on the project performance. Maurice's project had a budget of $234,000 but the
money spent is $245,000. In the final report, management wants to know the project's cost
performance index (CPI). What value should Maurice report?
.96
You work as a Project Manager for Tech Perfect Inc. You are looking for performance
efficiencies of a project. The related key values are provided in the table below:
-80
The GHFB project has a BAC of $1,265,000 and is 35 percent complete. However, the
project should have been 45 percent complete. In addition, this project has spent
$449,652 to date. What is the SPI of this project?
.78
You work as a project manager for Dreams Unlimited Inc. You are looking for performance
efficiencies of a project. The related key values are provided in the table below:
+25
You know that PV = 470, AC = 430, EV = 460, EAC = 500, and BAC = 525. What is VAC?
25
You know the following information: BAC = 1,500, EAC = 1,700, PV = 475, EV = 500, and
AC = 425. What is the correct ETC (estimate to complete)?
1,275
You assume that cost efficiency will continue to be the same for the duration of the project.
If EV = 600, PV = 500, AC = 550, BAC = 1,000, what is the EAC (estimate at completion)?
917
During a status meeting, the project sponsor requests an update on how much over or
under budget the project is estimated to complete. On hand, you have the following
information: BAC = 25,000, EAC = 32,000, ETC = 8,000. Which value will you respond
with?
-7,000
All of the following make up the three key dimensions developed and monitored through
earned value management except for which one?
Budget at completion
Which performance measurements are required for the Control Schedule process?
Schedule variance, Schedule performance index
Using the earned-value analysis technique, a project manager calculates a schedule

performance index of 0.75 and a cost performance index of 1.25. To bring the schedule
back on track, the project manager decides to allocate additional resources to critical
activities to complete them faster. Which project management process is he performing?
Control Schedule
Your project sponsor has asked you to monitor the project results for conformity to
standards. You will use the tool and techniques of the Control Quality process to help
identify and resolve problems related to quality defects. With which of the following options
these tools can be used?
Plan-Do-Check-Act cycle
Which of the following are the other terms for inspections?

Each correct answer represents a complete solution. Choose three.
Reviews, Peer reviews, Audits
A quality manager is inspecting a subset of deliverables produced to measure controls

and verify quality. Which of the following is a valid tool or technique to assist the quality
manager in performing this activity?
Statistical sampling
All of the following are outputs of the Validate Scope process except for which one?
Verified deliverables
You have just completed scope validation for your project. This process creates three
deliverables for the organization. Which one of the following is not an output of the
validate scope process?
Risk identification
Validate Scope and Control Scope are Project Scope Management processes that belong
to which project management process group?
Which of the following are the outputs of the Control Scope process?
Change requests, Project documents updates
Nicolas is a principal project manager managing a six-month project for his organization.
During a status meeting, the director of development notes that he would like to see two
additional features added to the project's deliverable. Nicolas hesitates and points out that
the additional features are not in scope for the project. The director waves him off and
states that he could cover the costs if needed. Which of the following processes
addresses this situation?
Control Scope
What type of organization experiences the least amount of stress during project closeout?
Weak matrix
All of the following statements are true of the project Closing processes except for which
one?
Risk occurrence is greatest in the project Closing processes.
All of the following statements are true about types of project endings except for which
one?
Extinction can occur as a result of the budget reduction.
Roshoud is the VP of customer operations for Galactic Kidz. He sits down with Sally, the
project manager, to review the summary of the project's performance. The project is now
in its ending stages, and Sally is focused on administrative closure activities. What project
management document are they reviewing?
Final report
You have completed a project for a client at their facility. The project has lasted 18 months
and you have generated many reports, plans, change request forms, and other
documents about the project work. What should you do with the project documentation?
Archive it as part of your organization's process assets.
Which of the following project components are parts of lessons learned knowledge base of
a company?
Each correct answer represents a complete solution. Choose all that apply.
Historical information, Lessons learned information
You are project manager of the XMF project. The project is in the initiation phase. You are
required to have many inputs for the project. Which of the following project components
will help you the most?
Historical information
A project manager has just received formal written notice that a large contract for their
project has been completed. What activity is the project manager likely to perform next to
wrap up the procurement?
Perform administrative closure activities.
A project sponsor calls the project manager to request a summary of project performance
against objectives for the phase that was just completed. What is the sponsor requesting?
Final report
You are managing a project on contract. Your bonus is contingent on the timely completion
of the project. The project is behind schedule, but the remaining tasks are easy to
complete and won't take more than a week. According to the scenario, which of the
following is the most appropriate step you will take?
Tell the customer about the delay and negotiate a change to the schedule and/or
invoice payment date and then bill for the full amount when the work is completed.
The Project Management Institute Code of Ethics and Professional Conduct includes the
following statement:
"We do not hire or fire, reward or punish, or award or deny contracts based on personal
considerations."
Which of the following standards does it state?
Fairness
Rick is the project manager of a construction project. He is in a process to procure some

construction equipment. There are four vendors available for supplying the equipment.
Rick does not want one of them to participate in the bidding as he has some personal
grudges against the vendor. This is the violation of which of the following categories of the
Project Management Institute Code of Ethics and Professional Conduct?
Fairness

It Is Ongoing and Repetitive

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