Manual For SMX IRB L 2362

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SMX II Control Systems (DX) ❖OWNER/OPERATOR

English

For Direct Expansion SMX II Control Systems using


SMXIIAB, SMXir or the new SMXht keypad/displays.

Revised: 1-17-05
L-2362
Table of Contents

SMX II Control Systems SMXht Keypad/Display Basic Operation &


• Introduction Programmer's Guide 14
Introduction ......................................................................... 4 Basic Operation ................................................................ 14
Programming .................................................................... 14
SMX II Control Systems • Operation 5 Factory Memory Reset ..................................................... 15
Fault Code Displays .......................................................... 15
The SMXIIAB & SMXir Keypad/Display .............................. 5 SMXht Keypad/Display Programming Summary Table ..... 15
The SMXir Remote Control ................................................ 6
Basic Operation 7 SMX II Control Systems
Power On ............................................................................ 7
• Troubleshooting
System Off .......................................................................... 7 SMX II Quick Troubleshooting Guide ................................ 16
Selecting Setpoint .............................................................. 7 System Troubleshooting ................................................... 16
Displaying Temperature ...................................................... 7
Cool Mode .......................................................................... 7 SMX II Control Systems
Heat Mode .......................................................................... 7 • Maintenance
Automatic Switchover Mode ............................................... 7 Condensate Drains ........................................................... 17
Manual Fan Speed Control ................................................. 7 Air Filters .......................................................................... 17
Automatic Fan Speed Control ............................................. 7 Seawater Connections ..................................................... 17
Adjusting Brightness ........................................................... 7 Seawater Pump ................................................................ 17
Using The Humidity Control Program ............................... 7 Seawater Strainer ............................................................. 17
Anti-Ice Routine .................................................................. 8 Refrigerant Gas ................................................................ 17
Seawater Temperature ....................................................... 8 Winterizing the System ..................................................... 17
Programming the SMX II System 8 Owner’s Warranty Periods 18
To Enter, Use and Exit the Programming Mode .................. 8
Compressor Time Delay ..................................................... 8 Limited Warranty Periods 20
Fahrenheit/Celsius Display ................................................. 8
Compressor Restart Differential ......................................... 9 Cruisair Worldwide Service Dealer Locator 21
Fan Response Differential .................................................. 9
Low Fan Speed Adjustment ............................................... 9
High Fan Speed Adjustment ............................................... 9
Fan Mode ......................................................................... 10
AC Line Voltage Calibration .............................................. 10
Temperature Calibration ................................................... 10
Factory Memory Reset ..................................................... 10
Humidity Control Program 10
Programming the Dehumidification Time ......................... 11
Programming the Overall Time Period .............................. 11
Recommended Humidity Control Settings ........................ 11
SMXIIAB & SMXir Keypad/Display
Programming Summary Table ....................................... 12
Fault Shutdowns and Error Messages 12
Fault Codes ...................................................................... 12
High-Pressure Shutdown ................................................. 12
Low-Pressure Shutdown .................................................. 12
Low-Voltage Shutdown ..................................................... 13
Software Error .................................................................. 13
Determining Your Software
Version and Revision Level ............................................ 13
Initial Start Up 13

Copyright 2004 Dometic Corporation, All Rights Reserved - Every precaution has been taken in the preparation of this manual to insure its accuracy. However, Dometic Corporation assumes
no responsibility for errors or omissions. Neither is any liability assumed for damages resulting from the use of this product and information contained herein.

L-2362 3 ❖ English
SMX II Control Systems • Introduction

Warning
This manual contains essential information concerning
the operation of your SMX II control system. It is very
important that you read and understand the contents of
this manual before using the equipment, and it should
be kept on the boat for future reference. If you have any
questions about the contents of this manual, contact
your local Cruisair dealer or the Dometic Service
Department for assistance.

Introduction
The term “SMX II” refers to the overall product family of
keypad/display controls and to the power/logic circuit board
located in the a/c unit’s electrical box. There are three
different keypad/displays that can operate an SMX II control
system.

The three different keypad/displays are:

• SMXIIAB (previously known as SMX II) - rectangular in


shape and larger than the other two, this was the standard
for many years. (See The SMXIIAB & SMXir Keypad/
Display section.)
• SMXir - newer and smaller than the SMXIIAB, this contol
has a hinged cover and an optional remote control. (See
The SMXIIAB & SMXir Keypad/Display section.)
• SMXht - the newest “High Technology” keypad/display,
this European style control fits into a decorative bezel and
has many new features. (See SMXht Keypad/Display
Basic Operation & Programmer’s Guide section)

If you have the new SMXht, familiarize yourself in general


with the operation and programming sections of this manual,
but go to the SMXht Keypad/Display Basic Operation &
Programmer's Guide section for specific information on that
control.

If you have an SMX Net control system, refer to the SMX Net
Control Systems (DX) Installation and Operation manual.

L-2362 4 ❖ English
SMX II Control Systems • Operation

The SMXIIAB & SMXir Keypad/Display 12. Heat Key


The SMXIIAB and SMXir keypad/displays are designed for Turns the system on in the Heat Mode.
user-friendly, logical operation. The button (or key) arrange-
ments on the SMXIIAB and the SMXir are similar, and these Hint
keys perform the same respective functions. See next page Press both Heat and Cool at the same time, and the system
for keypad/display diagrams. will automatically switch between Cooling and Heat Mode.
When in this Automatic Switchover Mode, both the Cool and
1. Data Display Heat indicators are lit.
Large LED readout which diplays the current setpoint,
temperatures, programmed values and error messages. 13. Manual Fan Mode Indicator
2. Cooling Indicator Lights when fan is running in Manual Fan Mode.
Lights when compressor is running in Cool Mode. 14. Slow and Fast Keys
3. Heating Indicator Control fan speed when the fan is in the Manual Fan
Lights when compressor is running in Heat Mode. Mode. Pressing Slow or Fast key when in Automatic Fan
Mode will change the system into Manual Fan Mode.
4. Setpoint Indicator (SMXIIAB Display Only)
Lights when setpoint is displayed. Off when inside 15. Fan Key
temperature is displayed. Selects Manual or Automatic Fan Mode. Press once for
manual control. Press Fan again to select automatic fan
5. Set Key speed control. In this mode, the fan speed is controlled
Press the Set key to display your currently selected by the microprocessor as a function of the difference
setpoint (the temperature you wish to maintain in the between setpoint and inside temperature. See the Fan
cabin). The Set key also is used to dim the Data Display. Response Differential programming section.
6. Up and Down Keys 16. Fan Speed Indicators
Press Up or Down to raise or lower the setpoint. Press Row of five small LEDs below Fan key that indicate the
and hold keys for large changes. Note: if inside tempera- current fan speed.
ture is displayed, touching the Up or Down key will cause
the setpoint to be displayed. 17. Inside Temperature Indicator (SMXir Display Only)
When illuminated, inside temperature is displayed. When
7. Temp Key light is off, setpoint is displayed.
Press once to display inside temperature. Press Temp
twice, and the display will alternate between inside 18. IR Receiver (SMXir Display Only)
temperature and setpoint. Press again to return to inside Infrared remote receiver.
temperature only. 19. Dehumid Key (Remote Control Only)
Changes system into the Humidity Control Program.
Hint
You can display temperature in degrees Fahrenheit or Celsius. 20. Auto Switchover Key (Remote Control Only)
Places the system into Automatic Switchover Mode, so it
will change from cooling to heating as needed.
8. Off Key
Turns system off. Note that the Data Display remains on.
You can continue to adjust setpoint, display temperature
readings and activate the manual fan to circulate air Definitions
while the system is in the Off Mode. LED - Light Emitting Diode. An indicator light used to denote
mode or operating status.
9. Cool Mode Indicator
Lights when you press the Cool key to select the Cool Setpoint - The desired room temperture that is set by pro-
Mode. gramming the SMX control.
10. Heat Mode Indicator
Lights when you press the Heat key to select the Heat IR - Infrared
Mode.

11. Cool Key


Turns the system on in the Cool Mode.

L-2362 Operation 5 ❖ English


SMXir Keypad/Display

SMXIIAB Keypad/Display

The SMXir Remote Control


The SMXir remote control keypad has the familiar layout of
the ten button SMX keypad, and performs most of the same
functions. The remote cannot be used to change program
settings. Programming must be done at the keypad/display.

In addition to the standard keys, the SMXir remote also has


two one-touch buttons that allow easy access to the humidity
control program and the Automatic Switchover Mode.

The remote has three buttons that are not used on SMX II
systems. The Aux Heat, Aux Heat Auto Switchover, and the
Aux 1 buttons are for SMX Net systems only.

The SMXir remote control must be pointed at the SMXir


keypad/display, which has the IR remote receiver. The
remote will not work if the SMXir keypad/display has the
optional full coverage door and the door is closed.

SMXir Remote Control

L-2362 Operation 6 ❖ English


Basic Operation Automatic Switchover Mode
Press the Cool and Heat keys simultaneously for Automatic
Switchover between Cool and Heat Modes. Both Cooling
Power On and Heating Indicators will light when the system is in the
When AC power is applied to the system at the circuit Automatic Switchover Mode.
breaker, the SMX II microprocessor performs a self-check
and retrieves the last operating configuration from perma- For the SMXir Remote Control only - Press the Auto
nent memory. This process takes about four seconds, after Switchover key to enter Automatic Switchover Mode.
which the system will begin operating just as it had been
when power was last turned off. Note that the Cooling or Heating Indicator will come on when
the compressor is running to show that the system is running
in the Cool or Heat Mode.
System Off
Press the Off key to turn the system off. Note that the Data Manual Fan Speed Control
Display remains energized even when the system is off. The Press the Fan key to select Manual Fan Mode. The Manual
fan can be turned on manually when the system is in the Off Fan Mode Indicator will light to show that it is in the Manual
Mode. Fan Mode. Then use the Slow and Fast keys to select the
desired fan speed.
Note Note that you can use manual fan control to circulate air
The SMX II has built-in protection against sudden power in-
even when the system is in the Off Mode.
terruptions. The system automatically stores the current op-
erating configuration in permanent memory every time any
changes are made. (The new operation mode must be in Automatic Fan Speed Control
affect for 30 seconds before it is saved into permanent Press the Fan key until the Manual Fan Indicator turns off.
memory.) When AC power is lost, the SMX II system retains The system is now in Automatic Fan Mode. As the cabin
these settings, and when AC power is restored it resumes temperture deviates from the setpoint temperture, the
operation using the same settings as before. system will automatically adjust the fan speed. The fan will
increase speed as the difference between the two tempera-
tures increases, and slow down as the cabin temperature
Selecting Setpoint approaches setpoint. Once setpoint is achieved, the com-
Press the Set key and the current setpoint will be displayed. pressor cycles off and the fan continues running on low
Press the Up or Down key to change the setpoint. speed. See the Fan Response Differential programming
section.
Displaying Temperature
To display cabin temperature, press the Temp key. Press Temp Adjusting Brightness
twice for an alternating display of inside temperature and Pressing the Set key repetitively will dim the LED display.
setpoint. Press again to return to inside temperature only. Keep pressing Set to return to full brightness.

Cool Mode
Press the Cool key to select Cool Mode. The Cooling Indicator Using The Humidity Control Program
will light to show that you have selected the Cool Mode. When activated, the Humidity Control Program automatically
turns the air conditioning system on at timed intervals to
The Cooling Indicator will be lit whenever the system is in the remove moisture from the air. The system is programmed at
Cool Mode and the compressor is running. When the the factory for average values. To change the factory
compressor cycles off, the Cooling Indicator turns off, but the settings, see the Humidity Control Program section.
Cool Mode Indicator remains on.
To start the Humidity Control Program:

Heat Mode • Press Off.


Press the Heat key to select Heat Mode. The Heating • Press Cool, Heat and Fan keys simultaneously.
Indicator will light to show that you have selected the Heat For the SMXir Remote Control only - Press the
“Dehumid” key to enter Humidity Control Program.
Mode.
• The Data Display will flash “HU”, indicating that the
The Heating Indicator will be lit whenever the system is in the program is active.
Heat Mode and the compressor is running. When the • To halt the program, press any key. The “HU” message
compressor cycles off, the Heating Indicator turns off, but the will stop flashing.
Heat Mode Indicator remains on.

L-2362 Operation 7 ❖ English


Safety Note
Whenever the system is in the Humidity Control Program, all Programming the SMX II System
of the system safeguard controls remain active. For example, SMX II control systems are programmed at the factory for
if the seawater flow fails or if line voltage falls below preset average values. Some of the programmable functions may
limits, the system will automatically shut down. Or, if AC need to be adjusted to suit each individual application and
power is interrupted, the system will automatically resume the operator’s personal preferences. (The SMXir Remote
operation in the Humidity Control Program when power is Control can not be used to program the system.)
restored.

To Enter, Use and Exit the Programming Mode


Anti-Ice Routine • To enter the Programming Mode: Press Off, then press
The SMX II control will occasionally shut down the compres- Set. Successful entry into the Programming Mode is
sor in the Cool Mode to allow any ice that may have formed indicated by the presence of a decimal point to the right of
the two displayed characters.
on the evaporator coil to melt. The Anti-Ice Routine shutdown
will occur only when the inside cabin temperature falls below • See the following table and each individual program for
specific instructions on using each programmable
70°F (21°C).
function. Press the keys indicated to select that particular
function.
During the ten minute cycle period, the compressor will shut
off for 15 seconds for each degree below 70°F. For example, • Once a programmable function has been selected, then
use the Up and Down keys to raise, lower or change its
if the inside temperature is 67°F, the compressor will shut off
setting.
for 45 seconds, and then run for nine minutes and 15
seconds, repeating on ten minute intervals. • Press Off to exit the Programming Mode.

Compressor Time Delay


Seawater Temperature (Factory Default: 0 seconds)
The basic principle behind an air conditioner is the move- This function is used when there is more than one unit on
ment of heat. In an air conditioner, heat is removed from the the boat. To prevent electrical overload due to multiple
inside cabin air and transfered to the seawater. In reverse- compressors starting simultaneously when turning on power
cycle heating, the refrigerant flow is reversed and heat is to the system, or when power is interrupted, each SMX II unit
extracted from the seawater and discharged into the living should be programmed with a different Compressor Time
space. The efficiency of the system operation depends on Delay.
both seawater and cabin temperatures.
Time delay can be set in one-second increments. On older
In Cool Mode, the air conditioner will operate most efficiently systems (before 8/98) the time delay is set in ten-second
in seawater temperatures below 90°F (32°C). At higher increments, up to 70 seconds.
seawater temperatures, the unit will operate, but at a
reduced capacity. A high-pressure shutdown may occur at • Upon entering the Programming Mode, press the Down,
higher seawater temperatures. Set and Up keys simultaneously. The delay in seconds will
be displayed.
In Heat Mode, the opposite is true. As the seawater gets At initial power-up, you will see the countdown for each
colder, there is less heat available, and the heating efficiency compressor on the Data Display, if you are in the Temp
is reduced. Full heating capacity is obtained at approximately Mode. The countdown will not appear in the Set Mode.
55°F (13°C) seawater temperature. Performance drops to
about 50% of rated capacity in 40°F (4.4°C) water. Below
this, the system pressure can be so low that the unit will shut
Fahrenheit/Celsius Display
(Factory Default: Fahrenheit)
down on low-pressure fault. This problem is compounded
Temperature can be displayed in degrees Fahrenheit or
when the cabin is also cold. See the Fault Shutdowns and
Celsius.
Error Messages section.
• Upon entering the Programming Mode, press the Down,
Temp and Up keys simultaneously.
Warning
Do not operate your air conditioning unit in water that is Note
colder than 38°F (3.3°C). Doing so could lead to water If you switch from Fahrenheit to Celsius for temperature dis-
freezing in the condenser coil which can cause damage plays, the Compressor Restart Differential will also operate
to the unit. on degrees Celsius. Thus, the factory set Compressor Re-
start Differential will be 1.5° Celsius, which is too much. To
correct this, reset the differential value from 12 to 6. This will
provide a differential of 0.75° C, or about 1.4° F.

L-2362 Operation 8 ❖ English


This will also affect the Fan Response Differential, which is Note
factory set at a value of 4, or 0.5° Fahrenheit. When chang- If the Compressor Restart and the Fan Response Differentials
ing from Fahrenheit to Celsius, you should reset the Fan Re- are both set to the factroy default, or a comparable range, and
sponse Differential from 4 to 2. This will provide a fan the Automatic Fan Mode is on, then the fan will not run at high
differential of 0.25° C, or about 0.5° F. speed unless the cabin temperature rises 2.5° Fahrenheit
above setpoint.

Compressor Restart Differential


(Factory Default: 12 = 1.5°) Note
The Compressor Restart Differential is the temperature On SMX II systems built before 8/98, press Slow, Fan and Fast
change needed for the compressor to cycle on and off. The simultaneously to adjust Fan Response Differential.
factory setting of 1.5° Fahrenheit should be adequate for
most applications. Differential selections are available in
increments of 1/8°. Thus, to change the setting one degree, Low Fan Speed Adjustment
you should add or subtract 8 (for 8-eighths). If the tempera- (Factory Default: 38)
ture display is changed from Fahrenheit to Celsius, then the You can adjust the lowest fan speed to suit individual
default should be changed from 12 to 6, which is about 0.75° preferences. For instance, you may wish to decrease the low
Celsius. fan speed setting in your stateroom to minimize fan noise.

• Upon entering the Programming Mode, press the Slow • Upon entering the Programming Mode, press the Down
and Set keys simultaneously. The current low speed
and Fan keys simultaneously. The Compressor Restart
reference number will be displayed (factory set
Differential will be displayed. at 38).
Hint Hint
Be careful not to set your compressor restart differential too
You should normally keep the low fan speed at the highest
low, since it will cause the compressor to start and stop quite
possible setting, consistent with a comfortable noise level, for
often. This will place an undue load on your electrical system
most efficient operation of your system. Running the fan
and may shorten the life of the compressor.
speed too slow may have an adverse affect on the system
and may cause the evaporator coil to freeze.
Fan Response Differential
(Factory Default: 4 = 0.5°) High Fan Speed Adjustment
When the fan is in the Automatic Fan Mode, its speed is
(Factory Default: 60)
governed by how much the room temperature differs from
A blower will often reach its highest speed at a voltage lower
the setpoint. The fan runs faster when the difference is
than full line voltage. For example, at a line voltage of 120V,
greater. As the room cools or warms, and the temperature
the blower might reach its fastest speed at 110V. At higher
approaches setpoint, the fan slows down automatically. The
voltages, the bower speed will not increase significantly.
Fan Response Differential can be adjusted from 1/4° to 4°, in
1/8° increments. If the temperature display is changed from The High Fan Speed Adjustment allows you to set the
Fahrenheit to Celsius, then the default should be changed maximum high speed voltage to the threshold of the blower
from 4 to 2, which is about 0.25° Celsius. high-speed response. SMX II devides the fan speed voltage
steps into five equal increments (between the low speed and
The fan speed range is divided by the SMX II microproces-
high speed adjustments). Accurately setting the High and
sor into five equal increments. If the Fan Response Differen-
Low Fan Speed Adjustments can help ensure that each fan
tial is set at 1/2°, then the fan speed will change 20% for
speed increment step results in a noticeable change of fan
each 1/2° of temperature deviation from setpoint. Lowering
speed.
the fan speed differential will cause the fan to change speed
more frequently as temperature changes. Raising the fan
• Upon entering the Programming Mode, press the Set and
speed differential will result in slower fan speed changes for Slow keys simultaneously. The current high-speed
a given temperature change. The factory setting of 1/2° reference number will be displayed (factory default is 60).
Fahrenheit is good for most applications, but you may wish to
• While listening to the fan noise level, use the Up key to
try a slightly higher setting in your salon and a lower setting
raise the displayed value past the point that you can hear
in your stateroom. an increase in the fan noise level.
• Press the Down key to lower the voltage until you hear a
• Upon entering the Programming Mode, press the Cool
drop in fan speed, then raise that number up by 2 or 3 to
and Slow keys simultaneously. The differential will be
ensure that it is set at the highest speed.
displayed in increments of 1/8°.

L-2362 Operation 9 ❖ English


Fan Mode Factory Memory Reset
(Factory Default: Continuous) Use Factory Memory Reset to restore all programmed
You can select continuous or intermittent fan operation. functions to the factory default settings.
Select “C” and the fan will run continuously while the system
is on. Select “I” for intermittent operation and the fan will To restore programmed functions to the default factory
cycle on and off with the compressor. settings:
• Press the Off, Set and Fan keys simultaneously.
• Upon entering the Programming Mode, press the Down, • Press the Set key.
Fan and Up keys simultaneously.
• After a delay, the memory will be reset from stored values.
Hint After another delay, the display will come back on nor-
If you select intermittent fan operation, you should relocate the mally.
thermistor from the return air grill to a cabin wall where it can
best sense the average room temperature. Check with your
dealer or call the Cruisair Applications Department for more
Humidity Control Program
information. The Humidity Control Program automatically operates the air
conditioning system for a programmed time period to help
control humidity in the boat. This dehumidification feature
AC Line Voltage Calibration works in three stages:
The SMX II control assembly has a built-in voltmeter that
senses AC line voltage. The microprocessor automatically 1) The fan comes on at high speed to circulate air for ten
responds to sustained low-voltage conditions by shutting minutes.
down the air conditioning system to prevent compressor
2) The fan then drops to low speed, and the compressor
damage. At installation, the SMX II voltmeter should be
cycles on in the Cool Mode to dehumidify.
calibrated to line voltage within +/- 1%. To check or re-
calibrate AC line voltage: 3) After the dehumidification cycle, the system turns off. The
process repeats according to the programmed time period.
• Upon entering the Programming Mode, press the Down
and Up keys simultaneously. Line voltage will be displayed The compressor time delay setting will govern when the
in as the last two digits of the voltage. On 115V systems, dehumidification cycle starts. Every one-second of compres-
95V appears as “95”, 100V as “00”, and 120V as “20”. On sor delay equals a six-minute advance into the dehumidifica-
230V systems the last two digits of 1/2 of line voltage will
tion cycle.
be displayed, therefore, 190V will appear as “95”, 200V as
“00”, and 230V as “15”. The factory default settings are:
• To check accuracy or to calibrate, turn off all on-board AC
loads and measure the line voltage with an accurate Precirculation cycle ......................... 10 min.
voltmeter. Dehumidification cycle .................... 30 min.
Overall time period ........................... 12 hours
Temperature Calibration
The temperature sensor should be within one or two degrees The factory settings are adequate for most moderate
of actual room temperature. To check or re-calibrate the climates and boats. For very humid climates, shorten the
sensor: overall time period and extend the dehumidification time. In
dry climates, select longer a overall time period between
• Upon entering the Programming Mode, press the Set and cycles and a shorter dehumidification time. The
Up keys simultaneously. The sensed temperature will be precirculation cycle time should not be changed.
displayed.
• Place an accurate thermometer beside the sensor and
compare the temperatures.

L-2362 Operation 10 ❖ English


Programming the Dehumidification Time
(Factory Default: 30 minutes)
The dehumidification time determines how long the com-
pressor runs in the Dehumidification Mode. You can select
10, 20, 30, 40, 50 or 60 minutes. Select a longer dehumidifi-
cation time in climates with high humidity.

• Upon entering the Programming Mode, press the Temp


and Set keys simultaneously. The display will show the
dehumidification time period in minutes.

Programming the Overall Time Period


Factory Default: 12 hours)
The overall time period determines how often the system
performs the dehumidification process. You can select
intervals of 2, 4, 6, 8, 10, 12, 14 or 16 hours. Chose a shorter
time period in climates with high humidity.

• Upon entering the Programming Mode, press the Temp


and Up keys simultaneously. The display will show the
overall time period in hours.

Recommended Humidity Control Settings

L-2362 Operation 11 ❖ English


SMXIIAB & SMXir Keypad/Display Programming Summary Table
Programmable Function Keystroke Combination Factory Setting Range
Compressor Time Delay Down & Set & Up 0 0 to 70 sec.
Fahrenheit/Celsius Display Down & Temp & Up F F or C
Compressor Restart Differential Slow & Fan 12 4 to 24
Fan Response Differential Cool & Slow 4 2 to 8
(Slow & Fan & Fast Before 8/98)

Low Fan Speed Adjustment Down & Set 38 2 to 57


High Fan Speed Adjustment Set & Slow 60 41 to 99
Fan Mode Down & Fan & Up C C or I
AC Line Voltage Calibration Down & Up - ± 1%
Temperature Calibration Set & Up - ± 1%
Factory Memory Reset Off & Set & Fan, then Set
HU Precirculation Temp & Down 10 Min. 10 Min.
HU Dehumidification Temp & Set 30 Min. See Humidity
HU Overall Time Period Temp & Up 12 Hrs. Control Program

Note: See the SMXht section for progamming that keypad/display.

Fault Shutdowns and Error Messages High-Pressure Shutdown


In the Cool Mode, if head pressure rises above 400-425 PSI
The SMX II control contains built-in safeguards designed to (28-30 kg/cm2) (usually caused by loss of cooling water flow,
protect your air conditioning system. These are described refrigerant gas overcharge or a fouled condenser) the SMX II
below. will attempt three restarts, then shut down the entire system.
The display will alternately flash “HI/PS”. This is a sustained
Hint shutdown, and even when the pressure lowers after shut-
Your system must be equipped with a high-pressure switch down, the system will remain off until reset by pressing the
and low-pressure switch for the high- and low-pressure shut- Off key.
down to operate. You should check with your dealer to make
In the Heat Mode, a rise in head pressure above the set limit
sure these important protective devices are installed properly.
(usually caused by poor airflow or incorrect charge) will
cause the compressor to cycle off for two minutes, allowing
Fault Codes the heat in the coil to dissipate. This prepares the system for
If an operational failure occurs, the display will flash one of recycling in the Heat Mode. The compressor will then
the following fault code messages. Fault code displays are continue to cycle, based on input from the high-pressure
cancelled by pressing the Off key. switch, until the cabin temperature reaches setpoint, after
which compressor cycling is automatically restored to normal
operation.
Fault Code Meaning Result

LO / AC Operating voltage remained Shutdown


Low-Pressure Shutdown
(or 200V) below 100V for three minutes When installed, the optional low-pressure switch is moni-
for 230V system) tored by the SMX II control. The low-pressure switch opens
when the suction pressure drops below 30 PSI (2.11 kg/
HI / PS* Head pressure above 425 PSI Shutdown cm2), and resets at 45 PSI (3.16 kg/cm2). The low-pressure
LO / PS* Suction Pressure below 30 PSI Shutdown fault routine operates differently in the Cool and Heat Modes.

PE Program error in software Shutdown


Cool Mode:
* Note: The “PS” in the high-pressure and low-pressure When the low-pressure switch first opens, the unit will run for
fault warning should not be confused as “P5” on the SMX II two minutes, then shut down for 50 seconds. It will do this
LED Data Display. four times. If the switch has not closed, the unit will shut

L-2362 Operation 12 ❖ English


down for 15 minutes, and alternately flash “LO/PS” on the Likewise, the self-diagnostic routine runs continuously
display. After 15 minutes of shut down, the cycle stats again whenever the SMX II system is on. If a system fault is
in which the unit runs for two minutes and then shuts down detected, the system shuts down, and the “PE” error
for 50 seconds. message appears.

If, after 18 attempted compressor starts, the low-pressure If this message occurs, contact your nearest Cruisair dealer,
switch does not stay closed, the unit will go into a sustained or call the Factory Service Department for assistance.
shutdown and flash “LO/PS”. Please read the next paragraph before calling.

If the low-pressure switch closes at any time before the


sustained shutdown, the unit will then operate normally. Determining Your Software
Version and Revision Level
Heat Mode: Prior to calling a dealer or the factory for service assistance,
If the low-pressure switch opens, the fan will automatically it’s helpful to know the software version and revision level for
change to low speed to try and raise system pressure. It will run the SMX II system. To display this information:
for 11 minutes in this mode. Note that the fan speed can not be • Press Off, then Set.
adjusted at this time. Any attempt to raise fan speed will result in • Then press the Cool and Down keys simultaneously. The
“LO/PS” being flashed, while the unit continues to run. display will show the version number.
• Press Up once. The display will show the revision level
After 11 minutes, the unit will run for two minutes, then shut number.
down for 50 seconds. It will do this four times. If the switch
has not closed, the unit will shut down for 15 minutes, and
flash “LO/PS” on the display. After 15 minutes of shut down,
the cycle stats again in which the unit runs for two minutes
and then shuts down for 50 seconds. Initial Start Up
If, after 18 attempted compressor starts, the low-pressure The following instructions apply to both self-contained and
switch does not stay closed, the unit will go into a sustained remote condensing systems.
shutdown and flash “LO/PS”.
1. Open the seacock (seawater inlet valve).
If the low-pressure switch closes at any time before the
2. Turn on the circuit breaker for the air conditioner. If a
sustained shutdown, the unit will then operate normally.
pump relay is installed, the breaker for the pump must
also be turned on.
Low-Voltage Shutdown 3. Set the system for cooling or heating at the SMX II
The low-voltage protection feature is always active. If AC line
keypad, and adjust temperature setting so the unit will
voltage drops and remains below the limit, 100 volts for a
turn on.
115V system or 200 volts for a 230V system, for more than
three minutes, the SMX II shuts down the entire system. The 4. Verify that water is flowing from the overboard discharge.
display will flash “LO/AC”. This is a sustained shutdown, and If more than one unit is installed, then check all such
the system will not resume operation even if the line voltage discharges.
rises to normal levels. To reset, press the Off key.
5. Allow unit to run for ten minutes at high fan speed.
Check the temperature differential between discharge
Hint and return air by placing an accurate thermometer in
For the low-voltage shutdown function to work properly, the front of the discharge grill and then in front of the return
SMX internal voltmeter should be calibrated. This should be air grill.
done when the system is installed. To check or recalibrate
line voltage, see the AC Line Voltage Calibration section. In the Cool Mode, the difference between the discharge
and return should be 15 - 20°F (8.3 - 11.1°C), with
normal ambient air and water temperatures. In the Heat
Software Error Mode the differential can be as high as 25°F (13.9°C).
Whenever power is applied to the SMX II, the microproces-
sor goes through an automatic self-check and software
loading process. If all is well, the SMX II loads the most
recent operating configuration from its internal memory, and
turns on normally. If a program fault is found during the self-
check, the error message “PE” (Program Error) will be
displayed.

L-2362 Operation 13 ❖ English


Adjusting the Fan Speed:
SMXht Keypad/Display Basic Operation The Fan key is used to adjust the fan speed while in Manual
& Programmer's Guide Fan Speed Mode and to switch from Manual to Automatic
This section deals specifically with the new SMXht keypad/ Fan Speed Modes. The fan may be run manually whether the
display. Much of this keypad/display’s operation and system is on or off. The word MANUAL appears in the
programming is similar to the older SMXIIAB & SMXir. display while in that mode. Automatic Fan Speed Mode may
General operation and programming is covered in more be operated only when the system is on. Fan behavior also
detail in the previous sections of this manual, and that depends on how the Fan Mode function is programmed - “C”
information should be reviewed prior to operating the new for continuous or “I” for intermittent running with the compres-
SMXht. The following pages are specific to the new keypad/ sor (see SMXht Keypad/Display Programming Summary
display. Table).

Dimming the Display:


Press the MODE and Up Arrow keys simultaneously and
repeatedly to select the display brightness setting.

Backlight Mode:
While in the Sleep Mode (backlight is off, see function #20)
press any button to light the display, and then operate as
usual.

Important Memory Function:


After changing modes, programming settings, setpoint, etc.,
wait at least 30 seconds before turning off main power
supply in order for new settings to be maintained in memory.

SMXht Keypad/Display (shown here with bezel, which is sold Programming


separately). SMXht must be in the Off Mode prior to entering Program-
ming Mode; pressing the POWER key turns the display off or
on. Once in the Off Mode, then:
Basic Operation
1. Simultaneously press and hold the MODE and Down
Turning the System On: Arrow keys for three seconds. The word “PROG” will flash
Press the POWER or MODE keys to turn the system on. In in the display while the buttons are being held. Success-
three seconds, the system will start operating in whatever ful entry into the Programming Mode is indicated when
mode it was running prior to the last shut down. Press the the word “PROG” stops flashing, and a flashing “1”
MODE key prior to three seconds (while the display is appears in the display.
flashing) to change mode before system starts, or any time
to change the mode while the system is on. The modes 2. Use the Up or Down Arrow keys to scroll until the desired
available are: Cool, Heat Auto Switchover (automatically program Function Number is displayed. (See SMXht
switches from Cool to Heat Mode), or Dehumidification Keypad/Display Programming Summary Table.)
Mode. A solid dot will light up next to the words COOL or
3. Press the MODE key to enter the desired function. The
HEAT when the compressor is on and running in that mode.
current value and the word “PROG” will be displayed.

Selecting the Setpoint: 4. Use the Up or Down Arrow keys to change the value of
Press the Up or Down Arrow keys to adjust the setpoint that program.
(press and hold keys to scroll); wait three seconds after 5. Press the POWER key to save the new settings, exit the
powering up system. The word SET will appear in the display Programming Mode, and return to the Off Mode.
while setpoint is being adjusted. The setpoint range is 55-
99°F (10-40°C). After selecting the desired setpoint tempera- Note: If SMXht is programmed for displaying °C (rather than
ture, if no buttons are pressed for three seconds, the display the factory setting °F), then functions 3 & 4 should be
will automatically revert back to showing the inside cabin adjusted. For function 3, the factory setting of 12 (or 1.5°F)
temperature. Inside cabin temperature is continuously should be changed to 7 (7/8 = 0.8°C). For function 4, the
displayed. factory setting of 4 (or 0.5°F) should be changed to 2 (2/8 =
0.3°C). For these functions, 1°F (or 8) = 0.6°C (or 5).

L-2362 Operation 14 ❖ English


Factory Memory Reset Fault Code Summary Table
To restore all programming functions to the Factory Setting,
first switch to Off Mode and then simultaneously press and
hold the POWER and MODE keys. Hold keys for three
seconds while “00” flashes in the display. Successful
memory reset is indicated by a “1” flashing back and forth
across the display; release keys. System returns to the Off
Mode.

NOTE: Performing a Factory Memory Reset will not change


the value of Function Numbers 21 & 22. Also note that
Function Number 2, which displays Fahrenheit or Celsius,
reverts back to °F each time.

Fault Code Displays


If an operational failure occurs, such as low voltage or high/
low pressure, a flashing fault code message will be dis-
played. Fault code displays are canceled by pressing the
POWER key. (See Fault Code Summary Table.)

SMXht Keypad/Display Programming Summary Table

L-2362 Operation 15 ❖ English


SMX II Control Systems • Troubleshooting

SMX II Quick Troubleshooting Guide Situation


Air from the unit does not feel cool in the Cool Mode or warm
Problem: SMX display not on in the Heat Mode.
Possible Solution:
1. Turn circuit breaker on Problem/Solution
1. The selector switch is set for Fan only. Switch the system
2. Check CX/CXP cable and connections
into the Cool or Heating Mode.
3. Replace keypad/display
4. Replace Power/Logic board 2. The thermostat is set incorrectly. Set the thermostat for a
cooler or warmer setting.
Problem: Erratic temperature display
3. Water flow is restricted. Clear restriction. Clean strainer.
Possible Solution:
1. Perform a Factory Memory Reset
2. Check temperature sensor, cable and connection
Situation
The unit operates but the cabin fails to cool normally.
3. Ensure the temperature sensor is installed properly
Problem/Solution
4. Calibrate temperature
1. Dirty air filter. Clean lint screen or air filter.
5. Replace Power/Logic board
2. The thermostat is set too high. Reset the thermostat to a
Problem: Erratic system operation cooler setting.
Possible Solution:
1. Perform a Factory Memory Reset 3. The evaporator coil has iced. Turn the system to Fan only
for five minutes, then restart.
2. Check CX/CXP cable and connections
3. Check temperature sensor, cable and connection
Situation
4. Replace keypad/display
Compressor cycles on and off.
5. Replace Power/Logic board
Problem/Solution
1. Dirty air filter. Clean lint screen or air filter.
Warning
The Power/Logic board operates at 115VAC or 230VAC. 2. Water flow restriction. Clear restriction. Clean strainer.
Make sure the power is off before removing the cover of
the Power/Logic box.
Situation
Contact an authorized Cruisair servicing dealer if the Water dripping inside cabin.
problem continues, or for replacement parts.
Problem/Solution
1. Condensate drain is clogged. Clean out drain holes.
System Troubleshooting
2. Blockage in hose. Clear hose. Check downhill routing of
Before you call for service, review this list. It may save you
hose.
time and expense. This list contains common occurrences
that are not a result of defective workmanship or materials. If
you need service after trying these procedures, call your
nearest Cruisair dealer.

Situation
The unit will not operate at all.
Problem/Solution
1. Blown fuse or tripped circuit breaker. Replace fuse with
time delay type or reset breaker. Check for correct sizing.

2. Low voltage to unit. Check shore power supply and


rating of electrical power cord to boat.

L-2362 Troubleshooting 16 ❖ English


SMX II Control Systems • Maintenance

Condensate Drains
At least once every three months, check the condensate drains
for obstructions by pouring a quart of water rapidly into the
condensate pan. If it does not drain completely within 30
seconds, check the drain outlets for clogging. Remember that
many air conditioning units have two drains and hoses, one at
each end of the drain pan.

Air Filters
At least once a month, check the lint screen or filter behind
the return air grill or on the face of the cooling/heating unit
and clean if necessary.

Seawater Connections
Verify that all seawater connections are tight, and check for
water flow from each unit’s overboard discharge.

Seawater Pump
If the seawater pump has a plastic pump head, then the
impeller is made of either plastic or rubber, and should be
inspected after 300 hours of operation. Replace the impeller
if it is worn. Whereas, if the pumps head is made of bronze,
then the impeller is too, and regular maintenance is not
needed as often.

Seawater Strainer
Check the seawater strainer daily. Remove any debris.

Refrigerant Gas
The refrigerant gas used in the air conditioning system is
adequate for the life of the system. Routine “seasonal”
charging of the system is not typically necessary.

Winterizing the System


Close the seacock and remove the inlet water hose from the
air conditioner. Allow all water to drain from the system.
Loosen the screws on the pump head to allow the water to
drain from the pump. Drain and clean the seawater strainer.

L-2362 Maintenance 17 ❖ English


Owner’s Warranty Periods
As hereinafter described, Dometic Corporation limits the duration of any implied warranty to the duration of the underlying
express warranty and also disclaims any liability for consequential or incidental damages arising from any application,
installation, use or malfunction of any warranted product.

Section I goods are used. The duration of any implied warranty


rights is limited to the duration of the express warranty
What does the Limited Warranty cover? as found in Section III. Some states do not allow limitations
Products manufactured by Dometic Corporation (Dometic) on how long an implied warranty lasts, so the above limita-
are under limited warranty to be free from defects in work- tion may not apply to you.
manship or materials under normal use and service with the
obligation of Dometic under this limited warranty being
limited to replacing or repairing any component(s) which
Section II
shall disclose defects within the time limits defined in What does this Limited Warranty not cover?
Section III and which, upon examination by Dometic, shall
This Warranty Shall Not Apply to:
appear to the satisfaction of Dometic to be defective or not
1. Failures resulting from improper installation or use
up to specifications.
contrary to instructions.
This Limited Warranty is made in lieu of all other express 2. Failures resulting from abuse, misuse, accident, fire, or
warranties, obligations, or liabilities on the part of submergence.
Dometic. In addition, Dometic shall not be responsible
for any incidental or consequential damages. In those 3. Any part manufactured by Dometic which shall have
instances in which a cash refund is made, such refund shall been altered so as to impair its original characteristics.
effect the cancellation of the contract of sale without reserva-
4. Any parts which fail as a result of misuse, improper
tion of rights on the part of the purchaser. Such refund shall
application or improper installation.
constitute full and final satisfaction of all claims which
purchaser has or may have against Dometic due to any 5. Items not manufactured by Dometic, i.e., items which are
actual or alleged breach of warranty, either express or purchased from another manufacturer and supplied as
implied, including, without limitation, any implied received by Dometic without alteration or modification
warranty of merchantability or fitness for a particular except as any part of an Dometic-manufactured unit or
purpose. Some states do not allow the exclusion or limita- component.
tion of incidental or consequential damages so the above
limitation may not apply to you. The terms and conditions of 6. Components or parts used by or applied by the pur-
this warranty shall be governed by the laws of the Common- chaser as an integral part of products not manufactured
wealth of Virginia. by Dometic.

The Dealer is not an agent for Dometic except for the 7. Warranty does not cover damage to components that
purpose of administering the above warranty to the extent comprise a Custom Wrapped Box Evaporator refrigera-
herein provided, and Dometic does not authorize the dealer tion system (aka: catch boxes, fish boxes, etc.) when the
or any other person to assume for Dometic any liability in box is installed in such a way that the customer can
connection with such warranty, or any liability or expense move it. These damages may include, but are not limited
incurred in the replacement or repair of its products other to: crimped refrigerant linesets (copper tubing or flexible
than those expressly authorized herein. Dometic shall not be linesets), refrigerant leaks, moisture ingression into the
responsible for any liability or expense except as is specifi- refrigeration system, subsequent damage to condensing
cally authorized and provided in this section. unit from being operated with low refrigerant charge or
moisture in the system, broken refrigerant connections,
Dometic reserves the right to improve its products through broken thermostat sensors, and/or broken constant
changes in design or material without being obligated to pressure valves.
incorporate such changes in products of prior manufacture,
Installation and application of Dometic components is not
and to make changes at any time in design, materials, or
warranted by Dometic because Dometic has no control or
part of units of any one year's model, without obligation or
authority over the selection, location, application, or installa-
liability to owners of units of the same year's model of prior
tion of these components.
manufacture.

This warranty gives you, the purchaser, specific legal rights, Section III
and you may also have other rights which vary from state to
state. You also have implied warranty rights, including an What is the period of coverage?
implied warranty of merchantability, which means that your See the Limited Warranty Periods, document # L-0694, for
product must be fit for the ordinary purposes for which such the period of coverage.

L-2362 18 ❖ English
All Dometic components bear a data plate on which there
are model and serial numbers. The serial number is date
WARNING
Dometic Corporation (Dometic) manufacturers of Cruisair, Grunert, Marine Air,
coded. To determine whether or not any Dometic component Sentry and Tundra Products, makes the following safety warnings concerning the
is in warranty, proceed as follows: application, installation, use and care of its products. Although these warnings are
extensive, there may be specific hazards which may arise out of circumstances
which we have not outlined herein. Use this as a guide for developing an
1. Determine the manufacture date of the component from
awareness of potential hazards of all kinds. Such an awareness will be a key
the serial number on the data plate. If you are not familiar factor in assuring your SAFETY and comfort.
with the date code, write or call the Dometic Customer ELECTRICITY - Many Dometic products operate on 115, 230 or 440 volt AC
Service Department at (804)746-1313, to obtain the power. Such voltages can be LETHAL; therefore, the chassis, cabinets, bases,
manufacture date. The hours of the Customer Service etc., on all components must be grounded together and connected to the vessel's
grounding system. Sparks can occur as switches, thermostats and relays open
Department are 8:00 am - 5:00 pm (USA, Eastern Time and close in the normal operation of the equipment. Since this is the case,
Zone) Monday through Friday excluding holidays. ventilating blowers for the removal of hazardous fumes or vapors should be
operated at least 5 minutes before and during operation of any Dometic product or
group of Dometic products. All electrical connections must be covered and
2. It is possible that there might exist a considerable time protected so accidental contact cannot be made by persons using the equipment,
lag between the date a component is manufactured and as such contact could be LETHAL.
the date it is put in service. In such instances, the date of ELECTROLYSIS - Electrical leakage of any component can cause electrolytic
manufacture could indicate that the item is out of deterioration (electrolysis) of thru-hull components which could result in leakage
serious enough to sink a vessel which could result in loss of life. All Dometic
warranty. However, based on the date the equipment is components must be kept clean and dry and checked periodically for electrical
first put in service, the item may still be covered by the leakage. If any electrical leakage is detected, the component should be replaced
Dometic warranty described in Section I. For proof of or the fault causing the leakage corrected before the component is put back into
service.
date put in service, Dometic will require a copy of the bill
GAS - CRUISAIR, MARINE AIR, GRUNERT and TUNDRA components utilize R-22
of sale of the Dometic equipment from the installer or (Chlorodifluoromethane), R134a refrigerant (Tetrafluoroethane), R-407C (which
new boat dealer to the original owner. contains Diflouromethane (HFC-32), Pentafluoroethane (HFC125), and 1.1.1.2 -
Tetrafluoroethane (HFC134a)), R404A (R125/R143a/R134 (44%/52%/4%)), or
R417a, which are non-toxic, non-flammable gases; however, these gases contain
Section IV no oxygen and will not support life. Refrigerant gas tends to settle in the lowest
areas of the compartment. If you experience a leak, evacuate all personnel, and
ventilate area. Do not allow open flames in the area of leaks because refrigerant
How do you get service? Please Read the follow- gas, when burned, decomposes into other potentially LETHAL gases. Refrigerant
ing Warranty Procedure. components operate at high pressure and no servicing should be attempted
without gloves, long-sleeved clothing and eye protection. Liquid refrigerant gas
can cause severe frost burns to the skin and eyes.
WARRANTY PROCEDURE VENTILATION - To cool or heat air, CRUISAIR, MARINE AIR and GRUNERT
components are designed to move air through a heat exchanger by a blower or
propeller fan. This design necessarily produces a suction on one side of the air
If the failure of a Dometic component is determined to be handling component and a pressure on the other side. Air handling components
covered under the Dometic warranty and the time in service must be installed so that the suction-pressure action does not: (1) pressurize an
area to the extent that structural failure occurs which could cause harm to
is determined to be within the warranty time limit, the owner occupants or bystanders, or (2) cause a suction or low pressure in an area where
has the following three options: hydrogen gas from batteries, raw fuel vapor from fuel tanks, carbon monoxide
from operating propulsion engines, power generators or heaters, methane gas
from sewage holding tanks, or any other dangerous gas or vapor could exist. If an
1. Preferred option: Have a Dometic authorized Servicing air handling unit is installed in such a manner that allows potentially lethal gases
Dealer perform the work needed. The customer should or vapors to be discharged by the air handling unit into the living space, this could
result in loss of life.
call Dometic's Service Department for a recommenda-
tion as to the closest dealer. If the customer already Maximum protection against the introduction of dangerous gases or vapors into
living spaces can be obtained by providing living spaces which are sealed from all
knows an authorized servicing dealer, the dealer should other spaces by use of airtight bulkheads and decks, etc., and through the
be contacted directly. introduction of clean air into the living space. Bear in mind that the advent of air
conditioning, whether it be for cooling or for heating, naturally leads to the practice
2. If the customer contacts Dometic's Service Department of closing a living space tightly. Never close all windows and doors unless
auxiliary ventilating systems, which introduce clean outside air into the living
for a Servicing Dealer and Dometic has no one in that space, are used. Always leave enough window and door openings to provide
particular area, Dometic will authorize the use of a local adequate ventilation in the event potentially lethal gases or fumes should escape
from any source.
service company and Dometic will work with the local
company to assist in any way possible. CONDENSATE - All cooling units produce water condensate when operating on
the cooling cycle. This water must be drained from the cooling unit overboard. If
condensate is allowed to drip on a wooden structure, rotting or decay and
3. The customer may send his equipment back to the structural failure may occur which could result in loss of life. If condensate is
factory to have the repair work done. Dometic will make allowed to drip on electrical components, deterioration of the electrical compo-
every effort to return the equipment to the customer nents could result in hazardous conditions. When an air conditioning system is in
operation, condensate drains may be subjected to negative pressure. Always
within a three week time period. If the claim represents a locate condensate drains as far as possible from points where engine waste and
legitimate warranty problem, Dometic will pay the freight other dangerous gases are exhausted so no such dangerous gases can be drawn
into the condensate drains.
both ways. Dometic prefers option one and two, if at all
possible. Warning
The customer may contact the Dometic Service Department Never sleep in a closed area on a boat when any equipment, which functions as a
at (804) 746-1313. result of the combustion of a volatile fuel, is in operation (such as engines,
generators, power plants, or oil-fired heaters, etc.). At any time, the exhaust
system of such devices could fail, resulting in a build-up of LETHAL gases within
the closed area.

L-0123 Revised: 10-16-03

L-2362 19 ❖ English
Limited Warranty Periods
Please read and keep this document with your important paperwork. Use it as a reference in the future. If you have any
questions, please contact the Dometic Corporation Service Department at (804)746-1313 for clarification.

Note: Any model or replacement part that has been installed due to a warranty failure will carry only the remainder of the
original warranty. All warranties begin when the customer takes possession of the equipment. The warranty is extended to all
owners of the equipment commencing the date the original owner takes possession of it. Proof of original purchase may be
required. Fuses and MOV’s are used as safety devices to protect Cruisair equipment against over-current conditions caused by
lightning or inductive switching environments. These are not covered under warranty. We reserve the right to change our
warranty policies and procedures as well as our warranty allowances without notice.

Cruisair Direct Expansion (DX) Refrigerators/Freezers/Fish Boxes


and Modulating Systems The below warranty periods do not apply to systems that are
installed as described in Section II, item #7, of the Owner’s
• New, complete system installation using any member of
the SMX family. Limited Warranty, document # L-0123.

The warranty includes the pump.


• New installation of entire system including condensing
2 year warranty including Parts and Labor unit, line sets, evaporator, etc.
• New, complete system installation using an electro- 1 year warranty including Parts and Labor
mechanical control (3-knob).
• New complete model sold as a partial system retrofit to an
The warranty includes the pump. existing Cruisair system.
1 year warranty including Parts and Labor 1 year warranty including Parts and Labor
• New, complete model sold as a partial system retrofit to • New installation of condensing unit only, with line sets,
an existing system. evaporators, etc. done by others i.e. not Cruisair pre-
charged line sets and evaporators.
Includes SMX family.
1 year warranty including parts and labor on
1 year warranty including Parts and Labor
mechanical and electrical parts of condensing unit
only.

Cruisair Tempered Water


• New, complete system installation using any member of Replacement Parts
the SMX family. • Replacement parts and components - example: A-509,
2 year warranty including Parts and Labor 40401-30.

NOTE: Excludes pump which has a 1 year warranty 90 day warranty, Parts only

• New, complete model sold as a partial system retrofit to • Replacement Compressors for other than Tempered
an existing system. Water Systems - example: R3101-16T, DX equipment -
installed in an existing Cruisair system or a competitor’s
Includes SMX family. system.
1 year warranty including Parts and Labor 1 year warranty including Parts and Labor
• Replacement compressors for Tempered Water - example:
30130-36 installed in an existing Cruisair system.
Sentry Battery Chargers 1 year warranty including Parts and Labor
• New SM and FR series installation.
• A Tempered Water compressor - example: 30130-36
2 year warranty including Parts and Labor installed with competitor’s equipment.
• New G-series installation. 90 day warranty, Parts only
1 year warranty including Parts and Labor

* The box denotes the part of the warranty that pertains to this particular product. Revised: 8-19-04 L-0694

L-2362 20 ❖ English
Cruisair Worldwide Service Dealer Locator
The majority of the service listings displayed for the United States are key members of the national Cruisair distributor or master
dealer network. If you need service, please contact the closest company shown. In most cases they will direct you to a local dealer
or service port. We have over 500 Cruisair dealers in the national Cruisair network, and one should be convenient to you.
The international companies listed are, in many cases, distributors and are capable of managing the majority of service requests
for the countries listed. In some cases they will refer you to a local dealer.
You may also contact us directly via the web site or call us in the US at (804) 746-1313.
For a complete and up-to-date Dealer locator list, please visit our website at http://www.cruisair.com/cruisair/dealer.html

Connecticut Idaho
USA Charles S. Miller Yacht Engine Service Sure Marine Services Inc.
Location: Old Saybrook, CT, USA Location: Seattle, WA, USA
AAP Inc.
Territory: Connecticut River Area Phone: 206 -784-9903
Location: Milford, VA, USA
Phone: 860-388-9183 Fax: 206-784-0506
Territory: National Coach & Mobile Products Only E-mail: [email protected]
Fax: 860-388-2223
Phone: 804-633-9454
Fax: 804-633-5499 Nautical Air Conditioning, Inc. Illinois
Web: www.aap.com Location: Copiague, NY, USA J & S Marine Sales & Service
Phone: 631-956-3456
Alabama Location: Detroit, MI, USA
Fax: 631-956-3479
Phone: (586) 463-3400
A.E.R. Supply, Inc. E-mail: [email protected]
Fax: (586) 463-1792
Location: Seabrook, TX, USA Web: www.nauticalair.com
E-mail: [email protected]
Phone: 281-474-3276 Delaware
Midwest Marine Supply
Fax: 281-474-2714
E-mail: [email protected] Nautical Air Conditioning, Inc. Location: St. Clair Shores, MI, USA
Location: Copiague, NY, USA Phone: 586-778-8950
Thom Chase Heating and A/C
Phone: 631-956-3456 Fax: 586-778-6108
Location: Chattanooga, TN, USA
Fax: 631-956-3479 Nautical Air Conditioning, Inc.
Territory: Northern Alabama, Northern Mississippi, E-mail: [email protected]
Tennessee, Western Kentucky Location: Copiague, NY, USA
Web: www.nauticalair.com
Phone: 423-344-6356 Phone: 631-956-3456
Fax: 423-344-6356
Florida Fax: 631-956-3479
E-mail: [email protected] E-mail: [email protected]
Cruisair Southeast, A Division of T.K. Alley, Inc.
Web: www.nauticalair.com
Alaska Location: Dania, FL, USA
Indiana
Territory: Southeast Florida
Southern California Marine Enterprises
Phone: 954-920-0300 J & S Marine Sales & Service
Location: San Diego, CA, USA
Fax: 954-920-0301 Location: Detroit, MI, USA
Phone: 619-224-2869 E-mail: [email protected]
Fax: 619-226-0496 Phone: (586) 463-3400
Web: www.cruisair-southeast.com
E-mail: [email protected] Fax: (586) 463-1792
Web: www.southerncalmarine.com Cruisair Suncoast, Inc. E-mail: [email protected]
Location: St. Petersburg, FL, USA Midwest Marine Supply
Arizona
Territory: Tampa, St. Petersburg and surrounding areas Location: St. Clair Shores, MI, USA
Southern California Marine Enterprises Phone: 727-526-7875 Phone: 586-778-8950
Location: San Diego, CA, USA Fax: 727-528-9519 Fax: 586-778-6108
Phone: 619-224-2869 E-mail: [email protected]
Nautical Air Conditioning, Inc.
Fax: 619-226-0496 Ward's Marine Electric, Inc.
E-mail: [email protected] Location: Copiague, NY, USA
Location: Ft. Lauderdale, FL, USA
Web: www.southerncalmarine.com Phone: 631-956-3456
Territory: Battery Chargers Only Fax: 631-956-3479
Arkansas Phone: 954-523-2815 E-mail: [email protected]
Fax: 954-523-1967 Web: www.nauticalair.com
A.E.R. Supply, Inc.
E-mail: [email protected]
Location: Seabrook, TX, USA Iowa
Phone: 281-474-3276 Georgia
J & S Marine Sales & Service
Fax: 281-474-2714 Beard Marine/Savannah
E-mail: [email protected] Location: Detroit, MI, USA
Location: Savannah, GA, USA Phone: (586) 463-3400
California Phone: (912) 356-5222 Fax: (586) 463-1792
Fax: (912) 692-1006 E-mail: [email protected]
Southern California Marine Enterprises
E-mail: [email protected]
Location: San Diego, CA, USA Midwest Marine Supply
Phone: 619-224-2869 Hawaii Location: St. Clair Shores, MI, USA
Fax: 619-226-0496 Southern California Marine Enterprises Phone: 586-778-8950
E-mail: [email protected] Fax: 586-778-6108
Location: San Diego, CA, USA
Web: www.southerncalmarine.com
Phone: 619-224-2869 Nautical Air Conditioning, Inc.
Colorado Fax: 619-226-0496 Location: Copiague, NY, USA
E-mail: [email protected] Phone: 631-956-3456
A.E.R. Supply, Inc.
Web: www.southerncalmarine.com Fax: 631-956-3479
Location: Seabrook, TX, USA
E-mail: [email protected]
Phone: 281-474-3276 Web: www.nauticalair.com
Fax: 281-474-2714
E-mail: [email protected]

L-0384 Revised: 1-17-05


Kansas Mississippi North Carolina
A.E.R. Supply, Inc. Sea Chest Marine Distr. Martin's Marine
Location: Seabrook, TX, USA Location: New Orleans, LA, USA Location: Wilmington, NC, USA
Phone: 281-474-3276 Territory: Gulf Coast (LA & MS) Territory: North Carolina and Myrtle Beach, SC
Fax: 281-474-2714 Phone: 800-535-8630 Phone: 910-799-9362
E-mail: [email protected] Fax: 504-288-1758 Fax: 910-793-4267
Kentucky Thom Chase Heating and A/C North Dakota
Thom Chase Heating and A/C Location: Chattanooga, TN, USA
A.E.R. Supply, Inc.
Territory: Northern Alabama, Northern Mississippi,
Location: Chattanooga, TN, USA Location: Seabrook, TX, USA
Tennessee, Western Kentucky
Territory: Northern Alabama, Northern Mississippi, Phone: 281-474-3276
Phone: 423-344-6356
Tennessee, Western Kentucky Fax: 281-474-2714
Fax: 423-344-6356
Phone: 423-344-6356 E-mail: [email protected]
E-mail: [email protected]
Fax: 423-344-6356
Missouri Ohio
E-mail: [email protected]

Louisiana A.E.R. Supply, Inc. Nautical Air Conditioning, Inc.


Location: Copiague, NY, USA
A.E.R. Supply, Inc. Location: Seabrook, TX, USA
Phone: 631-956-3456
Phone: 281-474-3276
Location: Seabrook, TX, USA Fax: 631-956-3479
Fax: 281-474-2714
Phone: 281-474-3276 E-mail: [email protected]
E-mail: [email protected]
Fax: 281-474-2714 Web: www.nauticalair.com
E-mail: [email protected] Montana
Oklahoma
Sea Chest Marine Distr. Sure Marine Services Inc.
A.E.R. Supply, Inc.
Location: New Orleans, LA, USA Location: Seattle, WA, USA
Location: Seabrook, TX, USA
Territory: Gulf Coast (LA & MS) Phone: 206 -784-9903
Phone: 281-474-3276
Phone: 800-535-8630 Fax: 206-784-0506
Fax: 281-474-2714
Fax: 504-288-1758 E-mail: [email protected]
E-mail: [email protected]
Maryland Nebraska
Oregon
Annapolis Cruisair A.E.R. Supply, Inc.
Sure Marine Services Inc.
Location: Annapolis, MD, USA Location: Seabrook, TX, USA
Location: Seattle, WA, USA
Territory: Baltimore & Areas South Phone: 281-474-3276
Phone: 206 -784-9903
Phone: 410-224-0970 Fax: 281-474-2714
Fax: 206-784-0506
Fax: 410-224-0050 E-mail: [email protected]
E-mail: [email protected]
E-mail: [email protected] Nevada
Pennsylvania
Maryland (N of Baltimore)
A.E.R. Supply, Inc.
Nautical Air Conditioning, Inc.
Nautical Air Conditioning, Inc. Location: Seabrook, TX, USA
Location: Copiague, NY, USA
Location: Copiague, NY, USA Phone: 281-474-3276
Phone: 631-956-3456
Phone: 631-956-3456 Fax: 281-474-2714
Fax: 631-956-3479
Fax: 631-956-3479 E-mail: [email protected]
E-mail: [email protected]
E-mail: [email protected] Southern California Marine Enterprises Web: www.nauticalair.com
Web: www.nauticalair.com
Location: San Diego, CA, USA
Rhode Island
Massachusetts Phone: 619-224-2869
Fax: 619-226-0496 Cay Electronics
World Wide Enterprises
E-mail: [email protected] Location: Portsmouth, Rhode Island, USA
Location: Cape Cod, MA, USA Web: www.southerncalmarine.com
Territory: Rhode Island
Phone: 508-540-0963
New Jersey Phone: 401-683-3520
Michigan Fax: 401-683-3633
Nautical Air Conditioning, Inc. Web: www.cayelectronics.com
J & S Marine Sales & Service Location: Copiague, NY, USA
Nautical Air Conditioning, Inc.
Location: Detroit, MI, USA Phone: 631-956-3456
Location: Copiague, NY, USA
Phone: (586) 463-3400 Fax: 631-956-3479
Fax: (586) 463-1792 E-mail: [email protected] Phone: 631-956-3456
E-mail: [email protected] Web: www.nauticalair.com Fax: 631-956-3479
E-mail: [email protected]
Midwest Marine Supply New Mexico Web: www.nauticalair.com
Location: St. Clair Shores, MI, USA
A.E.R. Supply, Inc. South Carolina
Phone: 586-778-8950
Location: Seabrook, TX, USA
Fax: 586-778-6108 Atlantic Boat ACR
Phone: 281-474-3276
Minnesota Location: Charleston, SC, USA
Fax: 281-474-2714
E-mail: [email protected] Phone: 888-529-0122
Midwest Cruisair Fax: 843-529-0101
Location: Red Wing, MN, USA New York E-mail: [email protected]
Territory: Minnesota and Western Wisconsin Web: www.atlanticeboatacr.com
Nautical Air Conditioning, Inc.
Phone: 651-388-4881 Martin's Marine
Location: Copiague, NY, USA
Fax: 651-388-9186
Phone: 631-956-3456 Location: Wilmington, NC, USA
E-mail: [email protected]
Fax: 631-956-3479 Territory: North Carolina and Myrtle Beach, SC
Mississippi E-mail: [email protected] Phone: 910-799-9362
Web: www.nauticalair.com Fax: 910-793-4267
A.E.R. Supply, Inc.
Location: Seabrook, TX, USA
Phone: 281-474-3276
Fax: 281-474-2714
E-mail: [email protected]

L-0384 Revised: 1-17-05


South Dakota Angola Bangladesh
A.E.R. Supply, Inc.
Southern Power Products Tritex Equipment Pte. Ltd.
Location: Seabrook, TX, USA
Location: Cape Town, South Africa Location: , Singapore
Phone: 281-474-3276
Fax: 281-474-2714 Phone: 27-21-511-0653 Phone: (65) 6861 1188
E-mail: [email protected] Fax: 27-21-510-3049 Fax: (65) 6861 4263, (65) 6861 8797
E-mail: [email protected] E-mail: [email protected]
Tennessee Web: www.tritex.com.sg
Antigua
Thom Chase Heating and A/C Belgium
Location: Chattanooga, TN, USA Aboard Refrigeration
Territory: Northern Alabama, Northern Mississippi, Location: English Harbour, Antigua Eberca
Tennessee, Western Kentucky Location: , Netherlands
Phone: 268-460-1690
Phone: 423-344-6356 Fax: 419-858-0544 Phone: 31 186621955
Fax: 423-344-6356 E-mail: [email protected] Fax: 31 186621818
E-mail: [email protected] E-mail: [email protected]
The Signal Locker
Texas Location: English Harbour, Antigua Bermuda
A.E.R. Supply, Inc. Phone: 268-460-1528
Location: Seabrook, TX, USA
Fax: 268-460-1148 Flatt's Marine
E-mail: [email protected] Location: St. Georges, Bermuda
Phone: 281-474-3276
Fax: 281-474-2714 Argentina Phone: 441-293-5740
E-mail: [email protected] Fax: 441-293-5740
E-mail: [email protected]
Utah Trimer S.A.
Location: Buenos Aires, Argentina Botswana
A.E.R. Supply, Inc.
Phone: 5411-4580-0444
Location: Seabrook, TX, USA Fax: 5411-4580-0440 Southern Power Products
Phone: 281-474-3276 E-mail: [email protected] Location: Cape Town, South Africa
Fax: 281-474-2714 Web: www.trimer.ar
Phone: 27-21-511-0653
E-mail: [email protected]
Australia Fax: 27-21-510-3049
Southern California Marine Enterprises E-mail: [email protected]
Location: San Diego, CA, USA Seabreeze Industries Brazil
Phone: 619-224-2869 Location: Coomera, Queensland, Australia
Fax: 619-226-0496
Phone: 61-7-55806371 Sailing Products
E-mail: [email protected]
Fax: 61-7-55806372 Location: Rio de Janeiro, Brazil
Web: www.southerncalmarine.com
E-mail: [email protected]
Phone: 55 (0) 21 3154-9990
Virginia Web: www.seabreeze-industries.com.au
Fax: 55 (0) 21 2494-7223
Lamy Marine, Inc. Austria E-mail: [email protected]

Location: Chesapeake, VA, USA Sailing Products


Phone: 757-494-3747 Dometic Marine – Italy, Sales Company Location: Sao Paulo, Brazil
Fax: 757-494-3740 Location: Milano, Italy Phone: 55 (0) 11 81 1985
E-mail: [email protected] Phone: 390 26172583 Fax: 55 (0) 11 81 1936
Fax: 390 266010223
Washington British Virgin Islands
E-mail: [email protected]
Sure Marine Services Inc. Nautica Centis di Nespolo Cinzia & C. Sne
Location: Seattle, WA, USA
Cay Electronics Ltd.
Location: Bevazzana de Latisana (UD), Italy
Phone: 206 -784-9903 Location: Tortola, British Virgin Islands
Territory: Northeast Italy, Austria, Croatia, Slovenia
Fax: 206-784-0506 Phone: 284-494-2400
Phone: 390-431-53-644 Fax: 284-494-5389
E-mail: [email protected]
Fax: 390-431-53-460 E-mail: [email protected]
Wisconsin (East) E-mail: [email protected] Web: www.cayelectronics.com
Web: www.nauticacentis.it
J & S Marine Sales & Service Parts And Power
Location: Detroit, MI, USA Bahamas Location: Tortola, British Virgin Islands
Phone: (586) 463-3400 Phone: 284-494-2830
Fax: (586) 463-1792 Freezing Point, Ltd. Fax: 284-494-1584
E-mail: [email protected] Location: Nassau, Bahamas E-mail: [email protected]
Midwest Marine Supply Phone: 242-325-3589
Fax: 242-356-5271
British West Indies
Location: St. Clair Shores, MI, USA
E-mail: [email protected]
Phone: 586-778-8950 Caribbean Marine & Diesel
Fax: 586-778-6108 Nixon's Refrigeration
Location: Turks and Caicos Islands, British West Indies
Location: Abaco, Bahamas
Wisconsin (West) Phone: 649-941-5903
Territory: Abaco Island only Fax: 649-941-5902
Midwest Cruisair Phone: 242-367-5219 E-mail: [email protected]
Location: Red Wing, MN, USA Fax: 242-367-5219
Marine Power
Territory: Minnesota and Western Wisconsin E-mail: [email protected]
Location: Grand Cayman Island, British West Indies
Phone: 651-388-4881 Bahrain Phone: 345-947-1945
Fax: 651-388-9186
Fax: 345-947-1909
E-mail: [email protected]
Mantech E-mail: [email protected]
Wyoming Location: Dubai, United Arab Emirates

A.E.R. Supply, Inc. Phone: 971 4 333 25 42


Fax: 971 4 333 06 49
Location: Seabrook, TX, USA
E-mail: [email protected]
Phone: 281-474-3276
Fax: 281-474-2714
E-mail: [email protected]

L-0384 Revised: 1-17-05


Canada Dr. Ice St. Croix Marine Corp.
Location: St. Thomas, US Virgin Islands Location: St. Croix, U.S. Virgin Islands
British Columbia
Territory: St. Thomas Phone: 340-773-0289
Accutemp Refrigeration and Air Conditioning Phone: 340-775-4540 Fax: 340-778-8974
Location: Victoria, BC, Canada Fax: 340-775-6575 E-mail: [email protected]
Territory: Western Canada E-mail: [email protected] Sun Cool Air Conditioning Copr
Phone: 250-475-2665 Enertech N.V. Location: Carolina, Puerto Rico
Fax: 250-475-1957 Location: Simpson Bay, St. Maarten/St. Martin, Netherland Phone: 787-791-6971
E-mail: [email protected] Antilles Fax: 787-791-3885
Web: www.accutemp.ca
Phone: 599-551-2145 E-mail: [email protected]
Airon Heating And Air Conditioning Fax: 305-675-5857 (USA) Technical House (E.T.S. Inc.)
Location: Richmond, BC, Canada E-mail: [email protected]
Location: San Juan, Puerto Rico
Territory: Western Canada Web: www.enertechnv.com
Territory: Sentry Battery Chargers Only
Phone: 604-270-2040 First Needs Co.
Phone: 787-781-1313
Fax: 604-270-3888 Location: Curacao, Netherlands Antilles Fax: 787-781-2020
E-mail: [email protected] Phone: 599 966 69139 E-mail: [email protected]
Web: www.aironhvac.com Fax: 599 976 79003 Web: www.technicalhouse.com
Ontario E-mail: [email protected]
The Signal Locker
Web: www.firstneedscuracao.com
J & S Marine Sales & Service Location: English Harbour, Antigua
Freezing Point, Ltd.
Location: Detroit, MI, USA Phone: 268-460-1528
Location: Nassau, Bahamas Fax: 268-460-1148
Phone: (586) 463-3400
Phone: 242-325-3589 E-mail: [email protected]
Fax: (586) 463-1792
Fax: 242-356-5271
E-mail: [email protected] China
E-mail: [email protected]
Northland Supply Company
Iceberg Refrigeration
Location: Queensville, ON, Canada Chi-Mo Inc.
Location: Guadeloupe, French West Indies
Phone: 905-478-2244 Location: Shanghai, China
Phone: 590-24 35 35
Fax: 905-478-2295 Phone: 8621-5917-1111
Fax: 590-24 35 35
E-mail: [email protected] Fax: 8621-5917-1166
E-mail: [email protected]
Web: www.norsupco.com E-mail: [email protected]
Marine Power Web: www.springfieldmarine.com.cn
Caribbean Islands
Location: Grand Cayman Island, British West Indies Tritex Equipment (H.K.) Ltd
Phone: 345-947-1945 Location: Shanghai, Beijing, Guangzhou, Wuhan, China
Aboard Refrigeration
Fax: 345-947-1909
Location: English Harbour, Antigua Phone: 8621-5240-2638
E-mail: [email protected]
Fax: 8621-5240-2153
Phone: 268-460-1690
May Day Marine E-mail: [email protected]
Fax: 419-858-0544
Location: San Juan, Puerto Rico Web: www.tritex.com.sq
E-mail: [email protected]
Territory: Puerto Rico, Dominican Republic Tritex Equipment Pte. Ltd.
Agencias Navieras B&R S.A.
Phone: 787-720-9628 Location: , Singapore
Location: Santo Domingo, Dominican Republic
Fax: 787-790-2551 Phone: (65) 6861 1188
Territory: Dominican Republic
Nau-T-Kol Marine Refrigeration Fax: (65) 6861 4263, (65) 6861 8797
Phone: 809-562-3353
E-mail: [email protected]
Fax: 809-562-3383 Location: Chaguaramas, Trinidad
Web: www.tritex.com.sg
E-mail: [email protected] Phone: 868-634-2174

C.S. Services
Fax: 868-634-2174 Costa Rica
E-mail: [email protected]
Location: Martinique, French West Indies Web: www.nautkol.com Costa Rica Yacht Sales
Phone: 596-749113
Nixon's Refrigeration Location: Marina Los Sueños, Playa Herradura, Costa Rica
Fax: 596-749174
Location: Abaco, Bahamas Territory: Costa Rica, Panama
Caribbean Marine & Diesel
Territory: Abaco Island only Phone: 506-637-7181
Location: Turks and Caicos Islands, British West Indies Fax: 506-637-7180
Phone: 242-367-5219
Phone: 649-941-5903 Fax: 242-367-5219 E-mail: [email protected]
Fax: 649-941-5902 E-mail: [email protected]
E-mail: [email protected]
Metro Marine
Outfitters International Location: Herradura, Costa Rica
Cay Electronics Ltd.
Location: St. Georges, Grenada Phone: 506-643-3942
Location: Tortola, British Virgin Islands Fax: 506-643-2426
Phone: 473-440-7949
Phone: 284-494-2400 Fax: 473-440-6680
Fax: 284-494-5389 E-mail: [email protected]
Croatia
E-mail: [email protected]
Web: www.cayelectronics.com Parts And Power Dometic Marine – Italy, Sales Company
Location: Tortola, British Virgin Islands Location: Milano, Italy
Centro Cruisair de Puerto Rico
Phone: 284-494-2830 Phone: 390 26172583
Location: Santurce, Puerto Rico
Fax: 284-494-1584 Fax: 390 266010223
Phone: 787-727-3637 E-mail: [email protected] E-mail: [email protected]
Fax: 787-727-3637
E-mail: [email protected] Reefco Nautica Centis di Nespolo Cinzia & C. Sne
Location: St. Thomas, U.S. Virgin Islands Location: Bevazzana de Latisana (UD), Italy
Cool-Tech Air Conditioning
Phone: 340-776-0038 Territory: Northeast Italy, Austria, Croatia, Slovenia
Location: Fajardo, Puerto Rico
Fax: 340-776-0038
Phone: (787) 860-2615 Phone: 390-431-53-644
E-mail: [email protected]
Fax: (787) 801-2050 Fax: 390-431-53-460
E-mail: [email protected] Regis Electronics (St Lucia) LTD. E-mail: [email protected]
Location: St. Lucia, West Indies Web: www.nauticacentis.it
Coral Bay Marine Service
Phone: 758-452-0205
Location: St. John, U.S. Virgin Islands
Fax: 758-452-0206
Phone: 340-776-6859 E-mail: [email protected]
Fax: 340-776-6859

L-0384 Revised: 1-17-05


Cyprus Germany Italy

Dometic Marine - United Kingdom, Sales GEMO GmbH Cummins Diesel Italia S.P.A
Company Location: Travemunde, Germany Location: Milan, Italy
Location: Poole, Dorset, United Kingdom Phone: 49-4502-2466 Territory: Central & Southern Italy
Phone: 44 (0) 870 3306101 Fax: 49-4502-2425 Phone: 39 02 51 655 856
Fax: 44 (0) 870 3306102 E-mail: [email protected] Fax: 39 02 51 65 58 55
E-mail: [email protected] Web: www.gemo_online.de E-mail: [email protected]
Web: www.dometic.com
Greece Dometic Marine – Italy, Sales Company
Tuti Mare Trading Ltd Location: Milano, Italy
Location: Limassol, Cyprus Dometic Marine - United Kingdom, Sales Phone: 390 26172583
Phone: 35 725 431313 Company Fax: 390 266010223
Fax: 35 725 431300 Location: Poole, Dorset, United Kingdom E-mail: [email protected]

Dominican Republic Phone: 44 (0) 870 3306101 E.T.N. S.A.S.


Fax: 44 (0) 870 3306102 Location: Milan, Italy
E-mail: [email protected]
Agencias Navieras B&R S.A. Territory: Northwest Italy
Web: www.dometic.com
Location: Santo Domingo, Dominican Republic Phone: 390-2-253-6115
Polfrost Technical Ltd. Fax: 390-2-253-6115
Territory: Dominican Republic
Location: Piraeus, Greece E-mail: [email protected]
Phone: 809-562-3353
Fax: 809-562-3383 Phone: 30-1-461-3370 Nautica Centis di Nespolo Cinzia & C. Sne
E-mail: [email protected] Fax: 30-1-461-4376
Location: Bevazzana de Latisana (UD), Italy
May Day Marine Grenada Territory: Northeast Italy, Austria, Croatia, Slovenia
Location: San Juan, Puerto Rico Phone: 390-431-53-644
Territory: Puerto Rico, Dominican Republic Outfitters International Fax: 390-431-53-460
Phone: 787-720-9628 Location: St. Georges, Grenada E-mail: [email protected]
Fax: 787-790-2551 Web: www.nauticacentis.it
Phone: 473-440-7949
Fax: 473-440-6680 Japan
Egypt E-mail: [email protected]

Climate Company Guam Gunji Corporation


Location: Cairo, Egypt Location: Osaka, Japan

Phone: 20-2-2598092
Fentress Refrigeration Service Co. Phone: 81-6-6451-5615
Fax: 20-2-4523028 Location: Tamuning, Guam Fax: 81-6-6454-0056
E-mail: [email protected] E-mail: [email protected]
Phone: 671-565-4038
Web: www.gunji.com
Fax: 671-565-3315
Equador
Guatemala Kuwait
Navas-Bustos Representaciones
Automotores y Marina, S.A. Mantech
Location: Guayaquil, Equador
Location: Dubai, United Arab Emirates
Phone: 593-2-252542 Location: Villa Nueva, Guatemala
Fax: 593-2-251-421 Phone: 971 4 333 25 42
Phone: 502-6631-2033
Fax: 971 4 333 06 49
Fax: 502-6631-2034
Eritrea E-mail: [email protected]
E-mail: [email protected]

Hong Kong Luxembourg


DM Electrical Engineering
Location: Asmara, Eritrea
Astral Marine, Ltd. Eberca
Phone: 291-1-126737
Location: , Netherlands
Fax: 291-1-127650 Location: Sai Kung, NT, Hong Kong
Phone: 31 186621955
Phone: 852-2719-5982
France Fax: 852-2335-0580
Fax: 31 186621818
E-mail: [email protected]
E-mail: [email protected]
Dometic Marine - France, Sales Company Web: www.astral.com.hk Malaysia
Location: 60 128 Plailly, France Tritex Equipment (H.K.) Ltd.
Phone: Cell: 0033 (0)680 415 543 Tritex Equipment Pte. Ltd.
Location: Kowloon, Hong Kong
Fax: 0033 (0)344 633 518
Phone: 852-2341-3329 Location: , Singapore
E-mail: [email protected]
Fax: 852-2343-1830 Phone: (65) 6861 1188
Polymarine Distribution E-mail: [email protected] Fax: (65) 6861 4263, (65) 6861 8797
Location: Cannet, Rocheville, France E-mail: [email protected]
Indonesia Web: www.tritex.com.sg
Phone: 0033 493463634
Fax: 0033 493463634
Tritex Equipment Pte. Ltd. Maldives
E-mail: [email protected]
Location: , Singapore
French West Indies Phone: (65) 6861 1188
Tritex Equipment Pte. Ltd.
Fax: (65) 6861 4263, (65) 6861 8797 Location: , Singapore
C.S. Services E-mail: [email protected] Phone: (65) 6861 1188
Location: Martinique, French West Indies Web: www.tritex.com.sg Fax: (65) 6861 4263, (65) 6861 8797
Phone: 596-749113 E-mail: [email protected]
Israel Web: www.tritex.com.sg
Fax: 596-749174
Iceberg Refrigeration Yamit Mil Ltd. Wheel Engineering Services
Location: Guadeloupe, French West Indies Location: Malé, Maldives
Location: Tel-Aviv, Israel
Phone: 590-24 35 35 Territory: Maldives
Phone: 972-3-5271778
Fax: 590-24 35 35 Fax: 972-3-5271772 Phone: 960-327806
E-mail: [email protected] E-mail: [email protected] Fax: 960-324145
E-mail: [email protected]

L-0384 Revised: 1-17-05


Malta First Needs Co. Philippines
Location: Curacao, Netherlands Antilles
Dometic Marine - United Kingdom, Sales Tritex Equipment Pte. Ltd.
Phone: 599 966 69139
Company Fax: 599 976 79003 Location: , Singapore
Location: Poole, Dorset, United Kingdom E-mail: [email protected] Phone: (65) 6861 1188
Phone: 44 (0) 870 3306101 Web: www.firstneedscuracao.com Fax: (65) 6861 4263, (65) 6861 8797
Fax: 44 (0) 870 3306102 E-mail: [email protected]
E-mail: [email protected]
New Caledonia Web: www.tritex.com.sg
Web: www.dometic.com
Altomarine Portugal
Inmartech Ltd
Location: Noumea, New Caledonia
Location: Swieqi, STJ 04, Malta Powercool Lda
Phone: 687 25 96 12
Territory: Malta Location: Portimao, Portugal
Fax: 687 25 43 30
Phone: 00356 21376476 E-mail: [email protected] Phone: 351 91 786 63 73
Fax: 00356 21376476 Fax: 351 282 461 818
E-mail: [email protected] New Zealand E-mail: [email protected]
Web: www.powercool.org
Mexico Whiting Power Systems
Location: Auckland, New Zealand
Puerto Rico
Southern California Marine Enterprises
Phone: 64-9-358-2050
Location: San Diego, CA, USA Centro Cruisair de Puerto Rico
Fax: 64-9-358-0285
Phone: 619-224-2869 E-mail: [email protected] Location: Santurce, Puerto Rico
Fax: 619-226-0496 Web: www.whitingpower.com Phone: 787-727-3637
E-mail: [email protected] Fax: 787-727-3637
Web: www.southerncalmarine.com Norway E-mail: [email protected]

Monaco Cool-Tech Air Conditioning


Refnor A.S.
Location: Fajardo, Puerto Rico
Location: Østerås, Norway
Polymarine Distribution Phone: (787) 860-2615
Phone: 47-67 14 07 50
Location: Cannet, Rocheville, France Fax: (787) 801-2050
Fax: 47-67 14 70 88
Phone: 0033 493463634 E-mail: [email protected]
E-mail: [email protected]
Fax: 0033 493463634 May Day Marine
E-mail: [email protected] Oman
Location: San Juan, Puerto Rico
Mozambique Hi-Tech Projects LLC
Territory: Puerto Rico, Dominican Republic
Phone: 787-720-9628
Location: Muscat, Oman
Southern Power Products Fax: 787-790-2551
Phone: 968-595056/57/58
Location: Cape Town, South Africa Sun Cool Air Conditioning Copr
Fax: 968-595054
Phone: 27-21-511-0653 E-mail: [email protected] Location: Carolina, Puerto Rico
Fax: 27-21-510-3049 Phone: 787-791-6971
E-mail: [email protected]
Mantech
Fax: 787-791-3885
Location: Dubai, United Arab Emirates
E-mail: [email protected]
Myanmar Phone: 971 4 333 25 42
Fax: 971 4 333 06 49 Technical House (E.T.S. Inc.)
Tritex Equipment Pte. Ltd. E-mail: [email protected] Location: San Juan, Puerto Rico
Location: , Singapore Territory: Sentry Battery Chargers Only
Pakistan
Phone: (65) 6861 1188 Phone: 787-781-1313
Fax: (65) 6861 4263, (65) 6861 8797 Fax: 787-781-2020
E-mail: [email protected]
Communications & Machinery Corp.
E-mail: [email protected]
Web: www.tritex.com.sg Location: Karachi, Pakistan Web: www.technicalhouse.com
Phone: 92-21-5678252
Nambia Fax: 92-21-5683283 Qatar
E-mail: [email protected]
Southern Power Products Laffan Marine
Location: Cape Town, South Africa
Panama Location: Doha, Qatar
Phone: 27-21-511-0653 Phone: 974-4326893/4328021
Fax: 27-21-510-3049
Costa Rica Yacht Sales
Fax: 974-4327452
E-mail: [email protected] Location: Marina Los Sueños, Playa Herradura, Costa Rica E-mail: [email protected]
Territory: Costa Rica, Panama
Netherlands Mantech
Phone: 506-637-7181
Location: Dubai, United Arab Emirates
Fax: 506-637-7180
Eberca E-mail: [email protected] Phone: 971 4 333 25 42
Location: , Netherlands Fax: 971 4 333 06 49
Productos Marine Air E-mail: [email protected]
Phone: 31 186621955
Location: La Chorrea, Panama
Fax: 31 186621818
Territory: Panama
Russia
E-mail: [email protected]
Phone: 507-232-5406
Netherlands Antilles Standarte
Fax: 507-232-7648
E-mail: [email protected] Location: Starbeevo, Moscow region, Russia
Enertech N.V. Phone: 7 095 575 67 23
Location: Simpson Bay, St. Maarten/St. Martin, Netherland
Papau New Guinea Fax: 7 095 575 39 77
Antilles E-mail: [email protected]
Phone: 599-551-2145
Lohberger Engineering Pty Web: www.standarte.ru
Fax: 305-675-5857 (USA) Location: Pors Moresby, Papau New Guinea
Saudi Arabia
E-mail: [email protected] Phone: 675-321-2122
Web: www.enertechnv.com Fax: 675-321-2704
Mantech
E-mail: [email protected]
Location: Dubai, United Arab Emirates
Phone: 971 4 333 25 42
Fax: 971 4 333 06 49
E-mail: [email protected]

L-0384 Revised: 1-17-05


Samaco Marine Switzerland Ukraine
Location: Jeddah, Saudi Arabia
Marine Parts Heimgartner Standarte
Phone: 966-2-6990064
Fax: 966-2-6991024 Location: Volketswil, Switzerland Location: Starbeevo, Moscow region, Russia
Phone: 41-1-997 40 90 Phone: 7 095 575 67 23
Scandinavia Fax: 41-1-997 40 94 Fax: 7 095 575 39 77
E-mail: [email protected] E-mail: [email protected]
Dometic Marine – Nordic Sales, Sales Company Web: www.marineparts.ch Web: www.standarte.ru
Location: Halmstad, Sweden
Taiwan United Arab Emirates
Phone: +46 35 16 57 00
Fax: +46 35 16 57 10
Ing Hai Company, Ltd. Mantech
E-mail: [email protected]
Web: www.dometic.com Location: Kaohsiung, Taiwan Location: Dubai, United Arab Emirates
Phone: 886-7-802-1809 Phone: 971 4 333 25 42
Refnor A.S.
Fax: 886-7-802-1809 Fax: 971 4 333 06 49
Location: Østerås, Norway E-mail: [email protected]
Ing Hai Company, Ltd.
Phone: 47-67 14 07 50
Fax: 47-67 14 70 88 Location: Taipei, Taiwan United Kingdom
E-mail: [email protected] Phone: 886-2-2531-2088
Fax: 886-2-2523-6531 Dometic Marine - United Kingdom, Sales
Singapore E-mail: [email protected] Company
Location: Poole, Dorset, United Kingdom
Tritex Equipment Pte. Ltd. Thailand
Phone: 44 (0) 870 3306101
Location: , Singapore
Fax: 44 (0) 870 3306102
Thai Kolon Co. Ltd.
Phone: (65) 6861 1188 E-mail: [email protected]
Fax: (65) 6861 4263, (65) 6861 8797 Location: Bangkok, Thailand
Web: www.dometic.com
E-mail: [email protected] Phone: 66-2-745-6468-77 (10 lines)
Web: www.tritex.com.sg Fax: 66-2-745-6152 Uruguay
E-mail: [email protected]
Slovenia Trimer S.A.
Trinidad & Tobago
Location: Buenos Aires, Argentina
Dometic Marine – Italy, Sales Company
Nau-T-Kol Marine Refrigeration Phone: 5411-4580-0444
Location: Milano, Italy
Fax: 5411-4580-0440
Phone: 390 26172583 Location: Chaguaramas, Trinidad
E-mail: [email protected]
Fax: 390 266010223 Phone: 868-634-2174 Web: www.trimer.ar
E-mail: [email protected] Fax: 868-634-2174
E-mail: [email protected] Venezuela
Nautica Centis di Nespolo Cinzia & C. Sne
Web: www.nautkol.com
Location: Bevazzana de Latisana (UD), Italy
Rich Marine Center, C.A.
Territory: Northeast Italy, Austria, Croatia, Slovenia Turkey
Location: Puerto La Cruz,, Estado Anzoategui, Venezuela
Phone: 390-431-53-644
Dometic Marine - United Kingdom, Sales Phone: 58 281 2181630
Fax: 390-431-53-460
Fax: 58 281 2811630
E-mail: [email protected] Company
E-mail: [email protected]
Web: www.nauticacentis.it Location: Poole, Dorset, United Kingdom Web: www.tuyate.net
Phone: 44 (0) 870 3306101
South Africa West Indies
Fax: 44 (0) 870 3306102
E-mail: [email protected]
Southern Power Products
Web: www.dometic.com Regis Electronics (St Lucia) LTD.
Location: Cape Town, South Africa
Egemar Mühendislik Ltd Location: St. Lucia, West Indies
Phone: 27-21-511-0653
Location: Istanbul, Turkey Phone: 758-452-0205
Fax: 27-21-510-3049
Fax: 758-452-0206
E-mail: [email protected] Phone: 90 216 494 2168
E-mail: [email protected]
Fax: 90 216 494 22 18
Spain E-mail: [email protected] Zambia
Web: www.egemar.com.tr
Acastimar
U.S. Virgin Islands Southern Power Products
Location: Tarragona, Spain
Location: Cape Town, South Africa
Phone: 349-77-362118
Coral Bay Marine Service Phone: 27-21-511-0653
Fax: 349-77-362687
Location: St. John, U.S. Virgin Islands Fax: 27-21-510-3049
E-mail: [email protected]
E-mail: [email protected]
Phone: 340-776-6859
Sri Lanka Fax: 340-776-6859 Zimbabwe
Dr. Ice
G&M Enterprises
Location: St. Thomas, US Virgin Islands Southern Power Products
Location: Borella-Colombo 8, Sri Lanka
Territory: St. Thomas Location: Cape Town, South Africa
Phone: 94-11-2691966
Phone: 340-775-4540 Phone: 27-21-511-0653
Fax: 94-11-2691751
Fax: 340-775-6575 Fax: 27-21-510-3049
E-mail: [email protected]
E-mail: [email protected] E-mail: [email protected]
Sweden Reefco
Location: St. Thomas, U.S. Virgin Islands
Dometic Marine – Nordic Sales, Sales Company
Phone: 340-776-0038
Location: Halmstad, Sweden
Fax: 340-776-0038
Phone: +46 35 16 57 00 E-mail: [email protected]
Fax: +46 35 16 57 10
E-mail: [email protected]
St. Croix Marine Corp.
Web: www.dometic.com Location: St. Croix, U.S. Virgin Islands
Phone: 340-773-0289
Fax: 340-778-8974
E-mail: [email protected]

L-0384 Revised: 1-17-05


Dometic Corporation
Environmental Systems
P.O. Box 15299 • Richmond, VA 23227-0699 USA • Phone: 804-746-1313 • Facsimile: 804-746-7248
For Sales and Service Calls within Europe and the Middle East, please contact +44 (0) 870 330 6101
Email: [email protected] • Website: www.cruisair.com L-2362

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