Ups Liebert Gxt5 User Guide
Ups Liebert Gxt5 User Guide
Ups Liebert Gxt5 User Guide
GXT5™ UPS
208 V Input (L1, L2, N, G), 120/208 V Output
MV
Installer/User Guide
The information contained in this document is subject to change
without notice and may not be suitable for all applications.
While every precaution has been taken to ensure the accuracy
and completeness of this document, Vertiv assumes no
responsibility and disclaims all liability for damages resulting
from use of this information or for any errors or omissions. Refer
to other local practices or building codes as applicable for the
correct methods, tools, and materials to be used in performing
procedures not specifically described in this document.
1.7.1.Normal Mode...................................................................................................................................................................................................................13
1.7.2.Bypass Mode...................................................................................................................................................................................................................13
1.7.3.Battery Mode..................................................................................................................................................................................................................13
1.7.5.ECO Mode........................................................................................................................................................................................................................ 14
Chapter 2: Installation.......................................................................................................................................................................15
2.1. Unpacking and Inspection..............................................................................................................................................................................................15
2.2.1.Installation Clearances..........................................................................................................................................................................................15
2.3.1.Tower Installation...................................................................................................................................................................................................... 16
2.3.2.Rack Installation........................................................................................................................................................................................................17
2.7. Removing the Power Distribution Box from GXT5-5000MVRT4UXLN and GXT5-
6000MVRT4UXLN Models..................................................................................................................................................................................................22
2.8. Removing the Power Distribution Box from GXT5-8000MVRT6UXLN and GXT5-10KMVRT6UXLN
Models.......................................................................................................................................................................................................................................................23
2.9.2.Terminal-block Connections.........................................................................................................................................................................26
4.2.2.Main Menu....................................................................................................................................................................................................................40
4.2.3.Status Screen...............................................................................................................................................................................................................41
4.2.4.Settings Submenu................................................................................................................................................................................................. 44
4.2.5.Control Screen............................................................................................................................................................................................................52
4.2.6.Log Screen.....................................................................................................................................................................................................................53
4.2.7.About Screen...............................................................................................................................................................................................................56
4.3.1.Settings Prompts......................................................................................................................................................................................................59
Chapter 5: Maintenance................................................................................................................................................................. 61
5.1. Replacing Batteries.............................................................................................................................................................................................................. 61
6.2.1.Faults....................................................................................................................................................................................................................................74
Chapter 7: Specifications..............................................................................................................................................................77
7.1. Battery Run Times.................................................................................................................................................................................................................81
Upon generation, AC power is clean and stable. However, during transmission and distribution it is subject to
voltage sags, spikes, and complete failure that may interrupt computer operations, cause data loss, and damage
equipment.
The Liebert® GXT5 protects equipment from these disturbances. The Liebert® GXT5 continuously charges its
batteries from the mains, enabling it to supply power to connected loads, even when the mains fail.
ITEM DESCRIPTION
1 Operation/Display panel
2 Upper bezel
3 Lower bezel/battery-access door
4 GXT5 Description
1.3. Rear Panels
The following figures detail the rear-panel features for each GXT5 model.
ITEM DESCRIPTION
ITEM DESCRIPTION
6 GXT5 Description
Figure 1-4 GXT5 UPS GXT5 15/20KMVRT11UXLN Rear Panel
ITEM DESCRIPTION
The 8-kVA and 10-kVA models ship with the standard POD installed. The POD options are shown in Figure 1-6
on page 9, and Figure 1-7 on page 10.
NOTE: In Figure 1-5 below, the components on PD5-001 are labeled. The features may be arranged
differently on other PODs.
8 GXT5 Description
NOTE: In Figure 1-6 below, the components on PD2-101 are labeled. The features are arranged differently on
other PODs.
10 GXT5 Description
1.5. Internal Battery Packs
The internal battery packs for all GXT5 MV models, shown in Figure 1-8 below, are located behind the access
door on the front of the UPS. 5-kVA and 6-kVA units have 1 battery pack, and 8-kVA and 10-kVA units have 2
battery packs and 15-kVA and 20-kVA units have 4 battery packs.
ITEM. DESCRIPTION
1 Handle
2 Connector
NOTE: Figure 1-9 on the next page, is one example of basic operation.
12 GXT5 Description
1.7. UPS States and Operating Modes
NOTE: See LED Indicators on page 39, for description of the run-indicator and alarm-indicator LEDs
mentioned in this section.
When utility power is normal, Normal mode employs the rectifier and inverter to provide voltage and frequency-
stabilized power to the load. The charger charges the battery in normal mode. On the front panel display, the
run-indicator (green) is ON, the alarm indicator is OFF, and the buzzer is silent.
Bypass mode supplies power to the load from the bypass source (utility power) if an overload or fault occurs
during normal operation. On the front-panel display, the run indicator (green) is ON, the alarm indicator (yellow)
is ON, and the buzzer beeps once each seconds. The LCD “Current” screen displays “On Bypass.”
NOTE: If utility power fails or if the utility voltage goes outside of the permissible range during bypass-
mode operation, the UPS shuts down and no output is supplied to the load.
Battery mode supplies battery power to the load if utility power fails or if the utility voltage goes outside of the
permissible range. On the front-panel display, the run indicator (green) is ON, the alarm indicator (yellow) is ON,
and the buzzer beeps once each second. The LCD “Flow” screen displays “On Battery.”
NOTE: The batteries are fully-charged before shipment. However, transportation and storage inevitably
cause some loss of capacity. To ensure adequate back-up time, it is recommended to charge the batteries
for atleast 8 hours before first start-up.
NOTE: If utility power fails and the batteries are charged, you may cold-start the UPS in battery mode and
use battery power to extend system availability for a time.
NOTE: Powering-off the UPS when it is in battery mode results in loss of output power to the connected
load.
NOTE: The default for all models of the Liebert® GXT5 is “Auto Sensing - 50 Hz or 60 Hz – Bypass Enabled.”
The energy-saving ECO mode reduces power consumption by powering the load via bypass if the bypass
voltage is normal or by powering the load via the inverter when the bypass voltage is abnormal. You can use
ECO mode to power equipment that is not sensitive to power-grid quality to via bypass and reduce power
consumption.
NOTE: During ECO mode, if a bypass-failure or abnormal-bypass-voltage notification appears when the output
is not overloaded, the UPS will transfer to Normal Mode. However, if a notification showing bypass failure
or abnormal bypass voltage appears when the output is overloaded, the UPS will shut down the bypass and
therefore the load will shut down.
14 GXT5 Description
Chapter 2: Installation
Do not start the UPS until after the installation is finished.
Can cause equipment damage, injury and death. Before beginning installation, verify that all external overcurrent
protection devices are open (Off), and that they are locked-out and tagged appropriately to prevent activation
during the installation, verify with a voltmeter that power is Off and wear appropriate, OSHA-approved
personal protective equipment (PPE) per NFPA 70E. Failure to comply can cause serious injury or death. Before
proceeding with installation, read all instructions. Follow all local codes.
CAUTION
The UPS is heavy (see “Specifications” on page 82, for the weight). Take proper precautions when lifting or
moving the unit.
NOTE: Operating the UPS in temperatures above 77°F (25°C) reduces battery life.
Maintain at least 4 in. (100 mm) clearance in the front and rear of the UPS. Do not obstruct the air inlets on
the front panel and rear panel of the UPS. Blocking the air inlets reduces ventilation and heat dissipation,
shortening the service life of the unit.
After installing the UPS as a tower or in a rack, and before attempting to start-up, you must install the internal
batteries. See Installing the Internal Battery Kit(s) on the next page.
NOTE: When installing the UPS or making input and output connections, comply with all relevant safety
codes and standards.
NO. DESCRIPTION
1 Support bases
2 Spacers with connectors
2. If optional, Liebert® external battery cabinets will be connected, take out the spacers shipped with the
battery cabinet.
3. Connect the spacers and the support bases as shown in Figure 2-1 above. Each GXT5 requires 2 support
bases, one in the front and one in the rear.
4. Place the GXT5 and any battery cabinets on the 2 support bases.
5. See Installing the Internal Battery Kit(s) on the next page, to install the battery pack(s).
16 Installation
2.3.2. Rack Installation
When installed in a rack enclosure, the GXT5 UPS and external battery cabinets (EBC) must be supported
by a shelf or rack-mount rails. Because different rack-mount options install differently, refer to the installation
instructions provided with the rack-mount kit.
CAUTION
The GXT5 is heavy. The UPS must be installed as near the bottom of a rack as possible. If placed too high, it can
make the rack top-heavy and prone to tipping over. For unit weights, see Specifications on page 82.
NO. DESCRIPTION
1 Front Panel
2 Battery Door
Can cause injury or death. Disconnect all local and remote electric power supplies before working with the UPS.
Ensure that the unit is shut down and power has been disconnected before beginning any maintenance.
CAUTION
The external battery cabinet(s) are heavy, see Table 7-5 on page 85. Take proper precautions when lifting
them.
NOTE: Optional slide rails and securing hardware are sold separately. Please contact your Vertiv
representative for options and Vertiv Technical Support for assistance.
4. Verify that the EBC breaker is in the “Off” position.
5. Connect the supplied EBC cable(s) to the rear of the cabinet, then to the rear of the UPS, see Figure 2-3.
6. Turn the EBC breaker to the “On” position.
7. Verify the circuit breaker on the EBC is in the “On” position.
The additional back-up run time is enabled.
NOTE: If installing more than 6 EBCs, the user must adjust the number of EBCs manually in Settings >
Battery > External battery cabinet group No.
18 Installation
NOTE: When removing an EBC, turn off the circuit breaker on the rear of the cabinet before disconnecting the
cable.
NOTE: If shipping or storing the UPS for an extended time, disconnect the EBC(s) minimize stand-by current
drain on the batteries and help maintain design life.
ITEM DESCRIPTION
20 Installation
2.6. Installing a Power-output Distribution Box
• PD5-UL6HDWR-MBS, PD5-001, PD5-002, PD5-003, PD5-004, PD5-005 and PD5-006 models fit the GXT5-
5000MVRT4UXLN and GXT5-6000MVRT4UXLN models of the Liebert GXT5
• PD5-UL10HDWR-MBS, PD2-101, PD2-102, PD2-103, PD2-104, PD2-105, PD2-106, PD2-107, PD2-108, PD2-109,
PD2-200, PD2-201, PD2-202, PD2-204models fit the GXT5-8000MVRT6UXLN and GXT5-10KMVRT6UXLN
models of the Liebert GXT5
PD5-UL6HDWR-MBS, PD5-001, PD5-002, PD5-003, PD5-004, PD5-005 and PD5-006 models assemble steps
as follows:
1. Align the connectors and press the power-distribution box onto the UPS.
2. Hold the box firmly against the UPS and tighten the captive screws except the one over the maintenance
bypass breaker cover.
3. Confirm the maintenance bypass breaker “Off.”
4. Loosen the maintenance captive screw over the maintenance bypass breaker cover, pull down the cover and
tight another screw that on the UPS side.
5. Turn the output and input breakers “On.”
6. Start the UPS according to start-up instructions.
PD2-101, PD2-102, PD2-103, PD2-104, PD2-105, PD2-106, PD2-107, PD2-108, PD2-109, PD2-200, PD2-201, PD2-
202, PD2-204 models assemble steps as follows:
Can cause injury or death. The UPS must be shut down or the load must be transferred to an external
maintenance bypass before a power distribution box may be added, changed or removed. If the UPS
will be shut down, the connected load must be shut down. If the UPS will be transferred to maintenance
bypass, it must be transferred to an external maintenance bypass. Verify that the GXT5 is shut down
and that all local and remote electric input power has been disconnected before beginning any work
on or in the UPS.
NOTE: The load is unprotected from disturbances in the power supply while the UPS is on bypass.
2. Please wait 1 minute If the UPS work on battery mode, then confirm the UPS is turn off.
3. Turn the output and input breakers Off.
4. Loosen other captive screws until the power distribution box releases.
5. Remove the power distribution box from the UPS and set it aside.
6. On the rear of the panel, loosen the screws of the protective cover for the connectors, slide it over the
connectors, and tighten the screws.
22 Installation
Figure 2-5 Power distribution box removal from GXT5-5000MVRT4UXLN and GXT5-6000MVRT4UXLN
ITEM DESCRIPTION
1 Output breaker
3 Input breaker
4 Knockouts for hard-wired power input and output
5 Screws
ITEM DESCRIPTION
1 Remove screws
Can cause equipment damage, injury and death. Before beginning installation, verify that all external over-
current protection devices are open (Off), and that they are locked-out and tagged appropriately to prevent
activation during the installation, verify with a voltmeter that power is Off and wear appropriate, OSHA-
approved personal protective equipment (PPE) per NFPA 70E. Failure to comply can cause serious injury or
death. Before proceeding with installation, read all instructions. Follow all local codes.
Observe the following guidelines and specifications when making the hard-wire input and output connections:
• We recommend installing a UL489-approved breaker upstream of unit.
• Provide circuit-breaker protection according to local codes. The mains disconnect should be within sight of
the UPS or have an appropriate lock-out.
• Maintain service space around the UPS or use flexible conduit.
• Provide output-distributions panels, circuit-breaker protection, or emergency disconnects according to local
codes.
24 Installation
• Do not install input and output wiring in the same conduit.
• On models with a cord-connected input plug that is used as the power-disconnect device, the UPS must
be installed near a wall socket or outlet that is easily accessible per the National Electric Code/NFPA 70
requirements. Models/POD options subject to this requirement are: GXT5-5000MVRT4UXLN and
GXT5-6000MVRT4UXLN with POD PD5-001, PD5-002, PD5-003, PD5-004, PD5-005, or PD5-006
The installer must provide an upstream branch circuit breaker, see Table 2-1 below, for the ratings. The input
circuit breaker on the distribution box and the output circuit breaker on the rear of the power distribution box
disconnect all power between the main cabinet and the distribution box. Figure 2-7 on the next page, shows a
diagram of the circuit breakers.
Observe the following guidelines and specifications when making the hard-wire input and output connections:
• P
rovide circuit-breaker protection according to local codes. The mains disconnect should be within sight of
the UPS or have an appropriate lock-out.
• Maintain service space around the UPS or use flexible conduit.
• P
rovide output-distributions panels, circuit-breaker protection, or emergency disconnects according to local
codes.
• Do not install input and output wiring in the same conduit.
Models equipped with a manual bypass breaker pass bypass power directly to the bypass breaker from the
input terminal block. The input circuit breaker on the distribution box does not disconnect power from the
manual bypass breaker.
GXT5-15KMVRT11UXLN 125A
GXT5-20KMVRT11UXLN 125A
ITEM DESCRIPTION
On 5-kVA through 10-kVA models, the hard-wire connections to the terminal blocks are made through
knockouts on the standard POD attached to the rear of the unit. On 15-kVA and 20-kVA models, the knockouts
are located directly on the rear of the unit. See Removable Power Distribution Box on page 8, for the
location of the input/output knockouts on your GXT5 model.
26 Installation
Table 2-2 Terminal-block electrical specifications
NOTE: We recommend using the knockouts to install input and output wiring in separate conduit. You must
use a suitable cable gland or risk electric shock.
2. Referring to the appropriate terminal-block connection instructions, connect the cables to the corresponding
input/output terminals and use a torque wrench to turn the screw clockwise until tightened as specified in
Table 2-2 above.
3. Re-install the cable-entry/conduit-box cover, and tighten the screws.
ITEM DESCRIPTION
1 Output
2 Input
NOTE: We recommend that signal-cable lengths be less than 10 ft (3 m), and are kept away from power
cabling.
The Liebert® IntelliSlot™ RDU101 provides SNMP monitoring of the UPS across the network and/or building
management system.
See the appropriate figure for your model in Rear Panels on page 5, for the location of the card port.
To make connections to the card, refer to the Installer/User Guide for the appropriate IntelliSlot card available at
www.Vertiv.com.
The UPS includes a dry-contact port. See the appropriate figure for your model in Rear Panels on page 5,
for the location of the port. Figure 2-9 below, shows the ports and Table 2-3 on the next page, describes each
port.
The I/O dry contact port capacity is 125 Vac, 0.5 A; 30 Vdc, 1 A.
28 Installation
NOTE: The emergency power-off (EPO) action of the UPS closes the rectifier, inverter and static bypass,
but it cannot disconnect the UPS mains input inside. To completely disconnect the UPS, disconnect the
upstream input circuit breaker when generating the EPO. For details on REPO connection and operation,
see “Connecting a Remote Emergency Power-off (REPO) Switch” on page 30 on the next page.
User configurable dry-contact input that can be set to trigger the events below. The
user can also select the dry-contact as either NO or NC. (See System parameter
options on page 37) When NO, Pins 1 and 2 are shorted to trigger the event. When NC,
Pins 1 and 2 are opened to trigger the event.
Options are:
1 Remote Comms Shutdown 1
1 • Disable (default)
Input 1 • Battery mode shutdown - If the UPS is running on batteries and this input is
triggered, the UPS shuts down
• Any mode shutdown - If this input is triggered, the UPS shuts down regardless of
current operating mode
User configurable dry-contact input that can be set to trigger the events below. The
user can also select the dry-contact as either NO or NC. (See System parameter
options on page 37) When NO, Pins 3 and 4 are shorted to trigger the event. When NC,
Pins 3 and 4 are opened to trigger the event.
Options are:
3 Remote Comms Shutdown 2
2 • Disable (default)
Input 2 • Battery mode shutdown - If the UPS is running on batteries and this input is
triggered, the UPS shuts down
• Any mode shutdown - If this input is triggered, the UPS shuts down regardless of
current operating mode.
Automatically detects number of external- battery cabinets when pins 5 and 6 are
5 EBC Detection connected to the detection port, see “Installing External Battery Cabinets” on page
18.
3 Battery
Detection Automatically detects number of external- battery cabinets when pins 5 and 6 are
6 EBC Detection connected to the detection port, see “Installing External Battery Cabinets” on page
18.
User configurable dry-contact output that can be set to alert the user to the faults
below. The user can also select the dry-contact as either NO or NC. (See System
parameter options on page 37) When NO, Pins 9 and 10 are shorted when the fault
occurs. When NC, Pins 9 and 10 are opened when the fault occurs.
5 Output 5 9, 10 Remote Fault Alert 5 Options are:
• Low battery (default)
• On battery
• On bypass
• UPS fault
User configurable dry-contact output that can be set to alert the user to the faults
below. The user can also select the dry-contact as either NO or NC. (See System
parameter options on page 37) When NO, Pins 11 and 12 are shorted when the fault
occurs. When NC, Pins 11 and 12 are opened when the fault occurs.
6 Output 6 11, 12 Remote Fault Alert 6 Options are:
• Low battery
• On battery
• On bypass
• UPS fault (default)
The UPS includes an EPO connection in the dry-contact port. See the appropriate figure for your model in Rear
Panels on page 5, for the location of the port.
UPS ships with a REPO jumper installed, allowing the UPS to operate as a normally-closed switch system (fail-
safe). Opening the circuit disables the UPS. To connect a REPO switch that opens the circuit to shut down the
rectifier and inverter and power-off the UPS, use a cable from the remote switch to plug into the REPO-port on
the UPS.
In normal conditions, the REPO switch cannot cut off the UPS input power. When the REPO switch trips, the
UPS generates an alarm and immediately cuts-off output power. When the emergency condition is resolved, the
UPS will not return to normal operation until you reset the REPO switch and manually power- on the UPS.
Figure 2-10 below, shows the cable required to make the connection. We recommend using 18 AWG to 22 AWG
(0.82 mm2 to 0.33 mm2) copper-core cable.
1. Remove the insulation from the end of two cables.
2. Insert the stripped end into the plug terminals 1 and 2 respectively, then press down the terminals. Make
sure that the cables are secure in the plug to prevent failure because of loose contact.
CAUTION
To maintain safety (SELV) barriers and electromagnetic compatibility, signal cables should be shielded and run
separately from power cables.
1. Connect one end of the cable to the remote switch, see Figure 2-10 below.
2. Remove the factory-installed jumper from pins 7 and 8 of the dry-contact port on the UPS
3. Connect the plug to pins 7 and 8.
Figure 2-10 Cable/Plug for Connecting REPO switch to UPS REPO port
ITEM DESCRIPTION
1 Terminal 1
2 Terminal 2
3 Plug (connects to REPO port on UPS)
4 REPO switch
30 Installation
2.10.4. Connecting a USB Cable
The UPS includes a USB connector. See the appropriate figure for your model in Rear Panels on page 5, for
the location of the port.
The standard, B-type USB port connects the UPS to a network server or other computer system. The USB port
supports HID/CDC protocol. The CDC protocol is reserved for service software. To use the HID protocol for
monitoring, get Power Assist from www.vertiv.com.
The UPS supports the Vertiv command-line interface for operation with Vertiv ACS and other third-party
monitoring protocols. The RJ-45 port (labeled “R232”) is used for CLI connection. See the appropriate figure for
your model in Rear Panels on page 5, for the location of the port. The pin-out, described in below table is
consistent with the ACS pin-out.
ITEM DESCRIPTION
1 NC
2 NC
3 TXD (out)
4 GND
5 NC
6 RXD (in)
7 NC
8 NC
32 Installation
Chapter 3: Operating the UPS
Can cause injury or death. Hazardous mains and/or battery voltage exists behind the protective cover No user
accessible parts are located behind the protective covers that require a tool for removal. Only qualified service
personnel are authorized to remove such covers. If maintenance for rack is needed, notice that the neutral line
is live.
CAUTION
Starting the UPS applies mains/utility power to the output terminals. Make sure that the load power is safe and
ready to accept power. If the load is not ready, isolate the load with the output terminal.
NOTE: Battery back-up run times are listed in “Battery Run Times” on page 86.
If the UPS is operating normally, without faults, the option to continue to turn-on or turn-off the UPS displays:
a. Use the arrow buttons to select Turn on UPS or Turn off UPS, and press Enter.
b. Use the arrow buttons to select No or Yes, then press Enter to confirm.
If the bypass power is outside normal operating range, the option turn-off the UPS displays. Use the arrow
buttons to select No or Yes, then press Enter to confirm.
If the UPS is operating normally, without faults, the option to continue to turn-on or turn-off the UPS displays:
a. Use the arrow buttons to select Turn on UPS or Turn off UPS, and press Enter.
b. Use the arrow buttons to select No or Yes, then press Enter to confirm.
NOTE: The UPS automatically switches back to normal mode after an “overheated” or “overloaded” fault is
cleared and normal power is restored.
Can cause injury or death. Disconnect all local and remote electric power supplies before working with the UPS.
Ensure that the unit is shut down and power has been disconnected before beginning any maintenance.
Transfer to Bypass mode, see “Transferring from Bypass to Normal Mode” on page 34. Then, if power to the
load is not needed, open the main-input circuit breaker.
For systems with direct power distribution, isolate the UPS from AC power by disconnecting the external input
MCB. If the main and bypass are independently powered, close the two input MCBs.
To manually power-off in an emergency, disconnect the terminal connecting the REPO port on the rear of the
UPS.
If mains/utility power is present, the UPS control circuit remains active even though output power is disabled.
To remove all mains/utility power, disconnect the external main-input circuit breaker.
36
Chapter 4: Operation and Display Panel
The operation/display panel includes LED indicators, function keys, and an LCD interface to configure and
control UPS operation.
ITEM DESCRIPTION
Escape Go back.
Power Power-on the UPS, power-off the UPS, transfer to Bypass Mode.
NOTE: While the UPS is operating, the LCD will dim and display a screen saver if there is no active alarm or
user interaction for two minutes, see Figure 4-2. If an alarm or fault occurs or if any button is pressed, the
UPS-flow screen displays.
NOTE: When an alarm is indicated, an alarm message is logged on page 55, describes the alarm
messages you may see. When a fault is indicated, front-panel display list the fault, which are described in
Table 6-2 on page 79.
At start-up, the UPS executes a system test and displays the Vertiv logo screen for about 10 seconds, shown
in Figure 4-1 on page 37. After the test completes, an overview screen shows status information, the active
(green) power path, and the non-working power path (gray).
NOTE: Figure 4-3 is an example flow screen and does not reflect the actual values that you may see on your
unit.
To access the main menu, press Enter while at the flow screen. Table 4-3 below, describes the menu options,
and Figure 4-4 below, describes the display.
Use the arrow buttons to select the sub-menu options, and press Enter to open the sub menu. Press ESC to
return to the flow.
Status Voltage, current, frequency, and parameters for UPS components, see Status Screen on the facing page.
Settings Display and system parameter settings, see Settings Submenu on page 45.
Control UPS controls, see Control Screen on page 53.
Log Current alarms and event history, see Log Screen on page 55.
About Product and network information, see About Screen on page 58.
Maintenance Service-only, service-password protected page for use only by Vertiv service representatives.
ITEM DESCRIPTION
1 ECO-mode indicator
2 Programmable-outlet indicator
3 Ambient temperature and humidity. Only displays when sensors are connected.
The status screen displays voltages, currents, frequencies, and parameters on individual tabs for input, bypass,
battery, output, and load status.
ITEM DESCRIPTION
NOTE: Multiple phases are shown in multiple columns. For example, a unit with 3-phase input will display 3
columns of status data.
Frequency (Hz)
Frequency of input of input power.
L-L voltage(V)
Line-line voltage of input power.
Energy (kWh)
Input power.
Frequency (Hz)
Frequency of bypass power.
L-L voltage(V)
Line-line voltage of bypass power.
Battery status
Current battery state: charging, discharging, or fully-charged.
Discharge count
Number of discharges for the battery module.
Frequency (Hz)
Frequency of output power.
L-L voltage(V)
Line-line voltage of output power.
Energy (kWh)
Output power
Sout (kVA)
Apparent output power.
Pout (kW)
Active output power.
Power Factor
44 Operation and Display Panel
Power factor of output power.
NOTE: Do not change parameter settings or reset to factory defaults when powering-off the UPS.
Voltage selection
Nominal voltage setting. Set the nominal system voltage to match the input voltage of the UPS.
• 100/173V
• 100/173RVS (L1/L2 reversed)
• 100/200V
• 110/190.5V
• 110/190.5RVS (L1/L2 reversed)
• 110/220V
• 115/199V
• 115/199RVS (L1/L2 reversed)
• 115/230V
• 120/208V (default)
• 120/208RVS (L1/L2 reversed)
• 120/240V
Startup on bypass
Allows the UPS to start-up in bypass mode.
• Enable = Start the UPS in bypass mode
• Disable = Start the UPS in normal mode. (default)
Frequency selection
Selects the frequency of the output.
• Auto, Bypass enabled = Automatically detects frequency of utility/mains power and sets the
nominal frequency to match and bypass mode is enabled (default).
• Auto, Bypass disabled = Automatically detects frequency of utility/mains power and sets the
nominal frequency to match and bypass mode is disabled.
• 50 Hz, Bypass disable = Bypass mode is disabled and the UPS provides 50-Hz output from any
qualified utility/mains power.
• 60 Hz, Bypass disable = Bypass mode is disabled and the UPS provides 60-Hz output from any
qualified utility/mains power.
Run mode
Selects Normal or ECO operation for the UPS.
• Normal = Connected load is always powered through the UPS inverter. ECO mode is disabled
External battery AH
Sets the amp-hour rating of the external battery. This should only be adjusted when using
third-party external batteries with “External battery cabinet group No.” set to 0. It is calculated
automatically when using Vertiv EBCs using the setting of “External battery cabinet group No.”.
• 0 - 300 Ah (default of 0)
Temp compensation
When enabled, the UPS will adjust the charging voltage of the batteries based on temperature in order
to preserve battery life. It will increase the voltage if the UPS is operating in a cold environment. It will
decrease the voltage if the UPS is operating in a warm environment.
• Enable (default)
• Disable
Replace battery
Activates newly-installed battery packs after replacement and reset all battery statistics for new battery
packs.
• Provides a confirmation window with Yes/No options to confirm replacement of batteries.
Language
Selects the language of the display, see Selecting the Display Language on page 62.
• English (default)
• French
• Portuguese
• Spanish
• Chinese
• German
• Japanese
• Russian
Date
Selects the current date for the UPS display, YYYY-MM-DD. See Setting the Date and Time on page
62.
Time
Select the current time for the UPS display, HH:MM:SS. See Setting the Date and Time on page 62.
Display orientation
Selects the orientation of the display for use in rack or tower configuration.
• Auto-rotate = Automatically rotates based on the detected orientation of the UPS. (default)
• Horizontal = Screen rotated for rack use.
• Vertical = Screen rotated for tower use.
Auto restart
Allows the automatic restart of the UPS when input power is restored after a shutdown of the UPS due to
battery EOD (end of discharge).
• Enable = The UPS will restart automatically when the input power is restored after EOD. (default)
• Disable = The UPS will not restart automatically
Guaranteed shutdown
Forces a continued shutdown of the UPS after the Low Battery alarm threshold is reached, even if
input power is restored during this time. This can be used to ensure connected equipment shuts down
completely after receiving a signal to shutdown from an external monitoring device before power is re-
applied. This ensures that once the equipment begins to shut down, it is brought down completely before
power is applied again.
• Enable
• Disable (default)
Remote control
Allows the UPS to be controlled remotely via the CLI or RDU101 card.
• Enable (default)
• Disable
Sleep mode
Allows the UPS to turn off the output on a weekly schedule. For instance, turn on every Monday at 1:00
and off every Friday at 23:00.
• Enable
• Disable (default)
Power on time
Sets the time of day to power on the UPS on the selected day. This option is only shown when sleep
mode is enabled.
• 00:00 - 23:59 (default 00:00)
IT system compatibility
When this option is enabled, the “Input phase reversed” and “Input ground lost” alarms are disabled.
• Enable
• Disable (default)
Control Options
Clear faults
Clears displayed faults after the issue causing the fault is resolved, see Table 6-2 on page 79, for a
description of the faults.
The Log Screen offers tabs that list the current alarms and the alarm/event history. Table 4-4 below, describes
the alarm messages you may see in the logs.
MESSAGE DESCRIPTION
Aux. power fault UPS internal auxiliary power voltage fault. Contact Vertiv Technical Support.
Battery cabinet
More than 10 external battery cabinets are connected to the UPS. Disconnect excess battery cabinets.
connect abnormal
Battery aged The battery is old and at the end of its useful life. Replace the battery.
The battery has reached the end of discharge and mains/utility power is unavailable. Restore the mains power. The UPS will
Battery EOD
power off if it is not restored.
This alarm occurs when the battery approaches the EOD. After the pre-warning, the battery capacity allows two minutes
Battery low pre-
discharge at full load. The user can set the time with the Low Battery Time setting in Battery settings from 2 min - 30 min, (2
warning
min by default). This allows for any loads to be shut down before the system powers off if utility power cannot be restored.
Battery mode The UPS operating in battery mode. The alarm will clear when utility power is restored.
Battery ambient temperature too high. Ensure that the battery ambient temperature is not higher than setting value 40 ~ 60 °C
Battery overtemp
(default: 50 °C)
Battery replacement The system time is past the time set for the batteries to be replaced. If you have disabled the “Batt. note duration” or have no
timeout batteries installed, the alarm will not occur.
Battery reversed The battery positive and negative are reversed. Reconnect the battery and check the battery cable connections.
Battery test fail The voltage of the battery was low when the periodic or manual self-test was run. Battery replacement is Recommended.
Battery test started The battery periodic self-test or manual self-test was started. This will display in the log whenever the event occurs.
Battery test stopped The battery periodic self-test or manual self-test has finished. This will display in the log whenever the event occurs.
Battery to utility
The UPS has transferred the load to the mains power from the battery. This will display in the log whenever the event occurs.
transition
Battery voltage
The battery voltage exceeds the normal range. Check if the battery terminal voltage exceeds the normal range.
abnormal
MESSAGE DESCRIPTION
Battery to utility
The UPS has transferred the load to the mains power from the battery. This will display in the log whenever the event occurs.
transition
Battery voltage
The battery voltage exceeds the normal range. Check if the battery terminal voltage exceeds the normal range.
abnormal
May be caused by bypass voltage and frequency outside of range, bypass power-off and incorrect bypass cables connection.
Bypass abnormal Check that the bypass voltage and frequency are within the setting range.
Check the bypass cables connection
May be caused by ECO bypass voltage and frequency outside of range, ECO bypass power-off, and incorrect ECO bypass
Bypass abnormal in
cables connection. Check that the ECO bypass voltage and frequency are within the setting range. Check the bypass cable
ECO mode
connection
Bypass mode The UPS is on bypass. This will clear when the UPS returns to Normal mode.
Bypass over-current The load is drawing more current than the UPS is rated to supply in bypass mode. Reduce the load.
Charger fault The charger output voltage is abnormal, and the charger is off. Contact Vertiv Technical Support.
Communication fail Internal communication is abnormal. Check that the communication cables are connected correctly.
The inverter is off due to DC bus voltage out of acceptable range. The load will transfer to bypass if the bypass is available
DC bus abnormal
because the bus voltage is outside of the acceptable range.
The discharger is faulty, because the bus voltage exceeds the range when the discharger starts. Contact Vertiv Technical
DC/DC fault
Support.
EOD turn off The inverter is off due to EOD. Check the mains power-off state and recover the mains in time
Fan fault At least one fan is faulty. Check if the fan is blocked or the cable connection is loose.
Faults cleared The faults have been cleared using Settings > Controls > Clear faults. This will display in the log whenever the event occurs.
The battery has finished discharging, then system shuts down because Guaranteed Shutdown is enabled (see Guaranteed
Guaranteed shutdown
shutdown on page 37). This alarm will clear when the UPS is turned on again.
The rectifier and charger are off due to the mains voltage and frequency exceeding normal range. Check that the rectifier
Input abnormal
input phase voltage and frequency exceed the normal range or that the mains has power-off
Input ground lost Check that the PE line is well connected and that the alarm can be cleared at the display.
Input neutral lost The mains input neutral is not detected. The alarm will clear when the neutral connection has been restored.
Input phase reversed The mains input line and neutral are reversed. Shut off external input breaker and connect the lines correctly.
Insufficient capacity The UPS is on bypass and is started with a load greater than 105% of the rated capacity. Reduce the load to the rated capacity or
to start below to start the unit.
The inverter is turned off when the inverter output voltage or current exceed the ranges set. If bypass is available, the UPS will
Inverter fault
transfer to bypass mode, otherwise the system will power off. Contact Vertiv Technical Support.
Inverter load capacity is larger than the rated value, overload delay time is up, inverter shuts down. If bypass is available, the
Inverter overload system will transfer to the bypass mode, otherwise the system will power off. Check the output load. If overloaded, reduce the
load, and the system will transfer to the inverter mode after five seconds with no alarm.
Inverter relay welded The inverter relay is shorted. Contact Vertiv Technical Support.
Load off due to output
A short has occurred on the output. Check the output cables and for any equipment that may have shorted.
short
Load off due to
The system was shut down in battery mode. This will clear when the system is turned back on.
shutdown on battery
Manual power- on The system was turned on via the display panel. This will display in the log whenever the event occurs.
MESSAGE DESCRIPTION
Manual shutdown The system was shut down via the display panel. This will display in the log whenever the event occurs.
No battery No battery detected. Check the battery and battery cable connection(s).
On maintenance
The UPS is operating in maintenance bypass mode. This will display in the log whenever the event occurs.
bypass
Operating on inverter The UPS output is being powered by the inverter. This will display in the log whenever the event occurs.
Output disabled The system is in standby state, and the dry contact shutdown is enabled. Check if the shutdown dry contact is enabled.
Output off due to The bypass voltage or frequency is outside the acceptable range, and the bypass is in stand-by mode. Check that the input is
bypass abnormal normal.
Output off due to
The output is off due to an overload of the UPS output, and the bypass voltage or frequency is outside the acceptable range.
overload & bypass
Check that the input is normal.
abnormal
Output off, voltage is This occurs when the output is off and the system detects that there is still voltage on the output. Check output equipment
not zero for backfeeds or contact Vertiv Technical Support.
Output pending Remote shutdown has been initiated, and the system will turn off shortly.
Output short A short has occurred on the output. Check the output cables and for any equipment that may have shorted.
The rectifier is off because the bus voltage is out of the acceptable range when the rectifier starts. Contact Vertiv Technical
Rectifier fault
Support.
The output power is larger than the rectifier overload point. Check that the input voltage meets the output load, mains input
Rectifier overload
176 V ~ 100 V, the load 100% ~ 50% linear derating.
Remote power- on The UPS was powered on remotely. This will display in the log whenever the event occurs
Remote shut- off The UPS was powered off remotely. This will display in the log whenever the event occurs.
Remote shutdown Any mode shutdown was initiated by the dry contact input. This will display in the log whenever the event occurs.
Shutdown caused by the REPO terminal Normally-Closed contact input opening. This will display in the log whenever the
REPO
event occurs.
Restore factory On the Maintenance page, “Restore Factory Defaults” has been set while the UPS is in the stand-by state. This will return
defaults settings to their factory settings.
During the UPS operation, the system checks if the heat sink temperature exceeds the setting range.
If an overtemperature occurs, check if :
Shutdown due to over
1. The ambient temperature is too high.
temp
2. Dust is blocking any of the UPS vents.
3. A fan fault has occurred.
The internal heat-sink temperature is too high, and the inverter is off. The alarm can only be silenced if the heat-sink
temperature is lower than the alarm setting. The system can automatically start after overtemperature fault is corrected.
If an overtemperature occurs, check if :
System over temp
1. The ambient temperature is too high.
2. Dust is blocking any of the UPS vents.
3. A fan fault has occurred.
The UPS does not start because there is no mains/utility power or it is outside of the range of the voltage required to supply
Turn on fail
the full load. Check the AC input power.
Both Inverter and Bypass are not supplying power due to the UPS output being turned off remotely or via the LCD, or are
UPS has no output
unavailable due to no input power or input power out of range. Check that UPS is on and input power is available.
The About screen offers tabs that list information about the product.
• Product tab—shows UPS identification information, firmware versions, and information about the
communication card (when the card is installed).
• Efficiency tab—shows curve of the efficiency of your UPS model vs the load. The efficiency at the current
load is shown to the right of the graph.
• Battery age tab—shows the curve of the state-of-health (SOH) percentage of the installed battery over time.
The SOH is measurement of the installed battery’s condition and ability to deliver the specified performance
compared to a fresh battery. During the lifetime of a battery, its health will deteriorate gradually due to
irreversible physical and chemical changes which take place with usage and with age until eventually the
battery is no longer usable. The UPS calculates one value per week and plots it on the graph. The values are
based on battery temperature, age, and the total amount of energy discharged from the battery that week.
With use over time, this percentage will decrease until the “Battery Aged” alarm is generated at 25%. It is
recommended to replace the battery at or before this time.
ITEM DESCRIPTION
Product Information
Product Type
UPS model number.
Serial number
UPS serial number.
Boot FW version
Version of MCU boot firmware on the monitor board.
Monitor FW version
Version of MCU application firmware on the monitor board.
DSP FW version
Version of DSP firmware on the UPS power-module.
MAC address
Shows the MAC address of the RDU101 card. This is only shown when the RDU101 card is installed.
IPv4 address
Shows the IPv4 address of the RDU101 card. This is only shown when the RDU101 card is installed.
Subnet mask
Shows the subnet mask of the RDU101 card. This is only shown when the RDU101 card is installed.
Gateway address
Shows the gateway address of the RDU101 card. This is only shown when the RDU101 card is installed.
Efficiency Tab
Capacity
This shows the maximum capacity of your UPS model.
Eff. (%)
This shows the efficiency the UPS is currently operating at based on the Cap. (%) value.
Battery Age
SOH (%)
This shows the current SOH percentage.
NOTE: We recommend that you change the password to protect your system and equipment and record the
new password and store it in an accessible location for later retrieval. See Changing the Password on the
next page.
While using the operation and display panel, prompts display to alert you to specific conditions or require
confirmation of commands or settings. Table 4-5 lists the prompts and their meaning.
PROMPT MEANING
The default password is 111111 (six ones). You must use the current password to change the password.
NOTE: We recommend that you change the password from the default to protect your system and
equipment. Record the new password and store it in an accessible location for later retrieval.
1. At the main menu, select the Settings icon, and press Enter.
2. At the password prompt, use the up-arrow to select the first digit, press the down-arrow to move to the
next digit, repeat for each digit, then press Enter to access the settings.
3. Use the arrow buttons to select the Monitor tab, then press Enter.
4. Use the down arrow to highlight Change Settings Password, press Enter, and re-enter the current
password.The Input new password dialog opens, see Figure 4-10 on the next page.
5. Enter the new password, then confirm the new password.
A confirmation dialog opens to indicate a successful password change.
6. Press ESC to return to the settings or main menu.
The LCD is multilingual. The available languages are English, French, Portuguese, Spanish, Chinese, German,
Japanese, and Russian.
Can cause equipment damage, injury and death. A battery can present a risk of electrical shock and high short-
circuit current.
Can cause injury or death. Disconnect all local and remote electric power supplies before working with the UPS.
Ensure that the unit is shut down and power has been disconnected before beginning any maintenance.
Can cause equipment damage, injury and death. Do not dispose of the battery in a fire. The battery may explode.
Do not open or damage the battery. Released electrolyte is toxic and is harmful to skin and eyes. If electrolyte
comes into contact with the skin, wash the affected area immediately with plenty of clean water and get medical
attention.
Can cause equipment damage, injury and death. A battery can present a risk of electrical shock and high short-
circuit current.
Can cause equipment damage, injury and death. A battery can explode if the battery is replaced by an incorrect
type. Dispose of used batteries according to the instructions included with the battery-pack.
64 Maintenance
Read all safety cautions before proceeding. A trained user can replace the internal battery pack when the
UPS is in a restricted access location (such as a rack or server closet). To obtain the appropriate replacement
battery pack(s), refer to Table 5-1 below, and contact your local dealer or Vertiv representative.
GXT5-5000MVRT4UXLN GXT5-144VBATKIT
GXT5-6000MVRT4UXLN GXT5-144VBATKIT
1
GXT5-8000MVRT6UXLN GXT5-288VBATKIT
GXT5-10KMVRT6UXLN GXT5-288VBATKIT
GXT5-15KMVRT11UXLN GXT5-288VBATKIT
2
GXT5-20KMVRT11UXLN GXT5-288VBATKIT
NOTE: The internal battery pack is hot-swappable. However, you must exercise caution because; during
this procedure, the load is unprotected from disturbances and power outages. Do not replace the battery
while the UPS is operating in Battery Mode. This will result in a loss of output power and will drop the
connected load.
1. Press the button on the left-front of the UPS front panel, and pull the panel open, then, loosen and remove
the screw from the battery door, see Figure 5-1 on the next page.
2. Lay the battery door and screw aside for reassembly.
3. Grasp the battery handle, and pull out the battery pack, see Figure 5-1 on the next page.
4. Unpack the replacement battery pack, taking care not to damage the packaging to re-use when disposing
of the old battery.
5. Compare the new and old battery pack to make sure they are the same type and model. If so, proceed with
step 6. If they are different, stop and contact your Vertiv representative, or Technical Support, http://www.
Vertiv.com/en-us/support/.
6. Line-up and slowly push-in each replacement battery pack. The battery is fully-inserted if the battery door
fits flush against the UPS.
7. Re-attach the battery door with the screw, and replace the front cover.
8. Activate the new battery pack(s) using the operating/display panel:
NOTE: The display menus and functions are described in Operation and Display Panel on page 37.
• From the main menu, select Settings, then the Monitoring tab and verify that the date and time are
correct. If the date or time need correction, see Setting the Date and Time on page 62.
• Select the Battery tab, use the arrows to select Replace Battery, and press Enter. The replaced battery
packs are activated.
• Use ESC to return to the main display.
ITEM DESCRIPTION
1 Front panel
2 Battery door
If the UPS will be stored for a long time, We recommend connecting the UPS to input power for at least 24
hours every 4 to 6 months to ensure full recharge of the batteries.
We recommend checking the UPS operation once every 6 months. Ensure that output power loss to the
connected load will not cause data loss or other errors before conducting the check.
1. Press the Power button to check the indicators and display function.
2. Check for alarm or fault indicators on the operation/display panel.
3. Make sure that there are no audible or silenced alarms.
4. Select the Setting menu, and look at the log for alarm and fault history.
66 Maintenance
5. Check the operating mode for Normal mode. If the UPS is operating in Bypass mode, contact Vertiv
Technical Support.
6. Check to see if batteries are discharging (operating in Battery mode) and utility power is normal. If so,
contact Vertiv Technical Support.
Can cause injury or death. Disconnect all local and remote electric power supplies before working with the UPS.
Ensure that the unit is shut down and power has been disconnected before beginning any maintenance.
The UPS requires no internal cleaning. If the outside of the UPS becomes dusty, wipe with a dry cloth. Do not
use liquid or aerosol cleaners. Do not insert any objects into the ventilation holes or other openings in the UPS.
Can cause injury or death. Disconnect all local and remote electric power supplies before working with the UPS.
Ensure that the unit is shut down and power has been disconnected before beginning any maintenance.
NOTE: Do not operate the UPS with the POD removed. To shut off all power to the POD and to the load,
utility input power must be disconnected.
1. Transfer the connected equipment to bypass mode.
a. Loosen the upper captive screw over the maintenance bypass breaker, see Figure 5-2 on the next page.
b. Lift the maintenance-bypass breaker cover up, and tighten the lower captive screw.
2. Confirm that the UPS is operating in bypass mode. If not, then manually transfer the connected equipment
to bypass as follows:
NOTE: The load is unprotected from disturbances in the power supply while the UPS is on bypass.
– or –
On 8- and 10-kVA models, remove the 2 screws from the top of the POD, see Figure 5-3 on the next page.
7. Remove the POD and set it aside.
NOTE: The captive screws and maintenance-bypass breaker cover is similar for all models. Figure 5-2
below, shows an example on the 5-kVA/6-kVA model.
ITEM DESCRIPTION
68 Maintenance
Figure 5-3 Maintenance-bypass Breaker Cover and Captive Screws
ITEM DESCRIPTION
1 Fixing screws
2 Tabs
8. Align the tabs on the bottom of the replacement POD with the slots on the UPS, and press the POD onto the
UPS.
9. Secure the POD to the UPS using two screws.
10. Make sure the maintenance-bypass switch is in the open, “OFF,” position and that the guard is secured in
place.
NOTE: The maintenance-bypass breaker interlock bracket must be installed behind the captive screw, and
the screw must be tightened for the UPS to operate in Normal mode.
11. Make sure the input breaker supplying power to the UPS is closed, “ON,” the input breaker on the rear of the
UPS is closed, “ON,” and the output breakers are “OFF.”
12. Confirm that the UPS is operating in bypass mode. If not, then manually transfer the connected equipment
to bypass as follows:
Both may be updated through a connection the UPS, using CLI and the R232 port or, if the UPS includes the
IntelliSlot RDU101 card, using the RJ-45 port on the card.
The latest firmware is available for download from the GXT5 product page at www.Vertiv.com. Refer to Table 5-2
below, and make sure you have the correct files for the update.
GXT5-5000MVRT4UXLN
GXT5-6000MVRT4UXLN
GXT5_Small_5k-10k_208_P***.bin
GXT5-8000MVRT6UXLN
GXT5-10KMVRT6UXLN GXT5_M***.bin
GXT5-15KMVRT11UXLN
GXT5_Small_15k-20k_208_D***.bin
GXT5-20KMVRT11UXLN
For DSP update files:
• “P”” represents the power module. The number following “P” is the version of the power module.
• “D” represents the rectifier and inverter module. The number following “D” is the version of the rectifier and inverter
module.
• “K” is included after the version for the DSP kernel upgrade file, for example: GXT5_Micro_0.5k-3k_P***K.bin)
For MCU update files:
”M” represents the MCU module. The number following “M” represents the MCU software version.
If your UPS has an IntelliSlot RDU101 communication card installed (optional on some models), you can update
firmware with a computer connected to the same network as the card.
NOTE: The RDU101 card is password protected. Be sure to obtain the user name and password from an
administrator. The name and password may have been changed from the default.
NOTE: For detailed operating instructions for the card, refer to the Liebert® IntelliSlot™ RDU101
Communications Card Installer/User Guide, available at www.Vertiv.com.
70 Maintenance
address of the RDU101 card in the address bar.
You can get the card’s IP address from the display panel. Select the About menu then the Product tab,and
locate IPv4 address.
a. Select the “GXT5” tab, then the File Transfer folder in the tab-menu pane on the left-hand side of the page.
b. On the file-transfer page, click Choose File, and select the MCU upgrade file, then click Transfer file.
The factory-defaults:
Username : Liebert (case-sensitive)
Password: Liebert (case-sensitive)
NOTE: The name and password may have been changed from the default. Be sure to obtain the username
and password from an administrator.
The status of the transfer displays in the File Transfer Status section. After about 2 minutes, the UPS restarts
and the web page refreshes.
NOTE: The transfer process takes about 2 minutes. Do not leave or close the page until the status is
“Update Complete.”
d. You can check the firmware version, select the System folder in the tab-menu pane on the left-hand side of
the page, and check the Firmware Version field, see Figure 5-5 on the next page.
72 Maintenance
5.7. Updating DSP Firmware via RDU101
NOTE: Only update the DSP firmware while the UPS is in Stand-by mode. The REPO terminal of the UPS
must be un-plugged. When the REPO terminal is unplugged the load will lose power. Do not update firmware
while the UPS is on Battery mode.
1. Disconnect the REPO terminal from the rear panel of the UPS, see Figure 5-6 on the next page.
NOTE: If updating from DSP FW version V150 or later it is not necessary to disconnect the REPO terminal.
The UPS can remain on with the load supported via internal bypass. Check to ensure that utility power is
stable before updating. If utility power is lost during the upgrade procedure, there is a chance that the load
will be dropped. In the event that this happens, the firmware upgrade procedure may be started again once
utility power is restored.
2. Connect a network cable to the RJ-45 Ethernet port of the RDU101 card. For the card/connection location,
refer to the appropriate rear-panel description for your UPS model in Rear Panels on page 5.
3. On a computer connected to the same network as the RDU101 open a browser window and enter the IP
address of the RDU101 card in the address bar.
You can get the card’s IP address from the display panel. Select the About menu then the Product tab,and
locate IPv4 address.
a. Select the “GXT5” tab, then the File Transfer folder in the tab-menu pane on the left-hand side of the page.
b. On the file-transfer page, click Choose File, and select the DSP upgrade file, then click Transfer file.
NOTE: The name and password may have been changed from the default. Be sure to obtain the user name
and password from an administrator.
The status of the transfer displays in the File Transfer Status section. After about 2 minutes, the UPS restarts
and the web page refreshes.
NOTE: The transfer process takes about 2 minutes. Do not leave or close the page until the status is
“Update Complete.”
74 Maintenance
d. You can check the firmware version, select the System folder in the tab-menu pane on the left-hand side of
the page, and check the Firmware Version field, see Figure 5-8.
SOUND INDICATES
Continuous beep Generated when a UPS fault appears, such as a fuse or hardware failure.
One beep every 0.5 seconds Generated when a UPS critical alarm appears, such as on inverter overload.
One beep every 1 second Generated when a UPS critical alarm appears, such as on battery low voltage.
One beep every 3.3 seconds Generated when a UPS general alarm appears.
NOTE: When an alarm is indicated, an alarm message is logged. Table 4-4 on page 55, describes the alarm
messages you may see. When a fault is indicated, front-panel display list the fault, which are described in
Table 6-2 below.
78 Troubleshooting
6.2.1. Faults
When the fault indicator is illuminated, the LCD displays the fault. The faults are described in Table 6-2 below.
When reporting a UPS issue to Vertiv, include the UPS model and serial number. These are located in several
places for your ease of location:
• On the top panel (rack mount orientation)
• The left side (tower orientation)
• The rear panel
• On the front of the unit behind the front plastic bezel
• On the LCD select Main Menu > About
80 Troubleshooting
This page is intentionally left blank.
16.9 x 25.6 x 10.2 (430 x 650 x 16.9 x 26.7 x 18.9 (430 x 680 x
Unit 16.9 x 25.6 x 6.8 (430 x 650 x 173)
261) 482)
35 x 25.2 x 29.1 (890 x 640 x 35 x 25.2 x 38.6 (890 x 640 x 27.1 x 48.0 x 46.0 (690 x 1220 x
Shipping
740) 980) 1169)
Weight, lb.(kg)
Re-enable Bypass Operation If input voltage returns to within ±10% nominal output voltage
Disable Bypass Operation When the input frequency prevents synchronous operation.
Battery Parameters
82 Specifications
Table 7-1 UPS Specifications, 5-kVA to 20-kVA models (continued)
Table 7-2 Power-output Distribution (POD) Specifications for 5-kVA to 6-kVA Models
MODEL PD5- HDWR-MBS 001 002 003 004 005 006 007
Dimensions, D×W×H, in. (mm)
Unit 6 (2.7) 8.8 (4.0) 8.6 (3.9) 9.9 (4.5) 10.6 (4.8) 9.5 (4.3)
Shipping 8.2 (3.7) 11 (5) 10.8 (4.9) 12.1 (5.5) 12.8 (5.8) 11.7 (5.3)
Electrical Specifications
MODEL PD2- 101 102 103 104 105 106 107 108 109
Dimensions, D×W×H, in. (mm)
Table 7-4 Additional Power-output Distribution (POD) Specifications for 8-kVA to 20-kVA Models
84 Specifications
Table 7-5 External Battery Cabinet Specifications
% VA W
10 500 500 87.0 195.0 311.0 427.5 543.5 660.0 776.0 892.5 1009.0 1125.0 1241.5
20 1000 1000 41.5 94.0 149.0 211.0 273.5 335.5 397.5 460.0 522.0 584.5 646.5
30 1500 1500 24.5 61.0 97.0 133.0 175.0 218.0 260.5 303.0 345.5 388.0 430.5
40 2000 2000 16.5 44.0 71.5 99.0 126.5 157.5 190.0 222.5 255.5 288.0 320.5
50 2500 2500 12.5 33.0 55.5 78.0 100.0 122.5 146.5 173.0 199.0 225.5 252.0
60 3000 3000 9.5 25.5 44.5 63.5 82.0 100.5 119.0 138.5 160.5 182.5 204.5
70 3500 3500 7.5 20.5 36.5 53.0 69.0 85.0 101.0 117.0 133.0 151.5 170.5
80 4000 4000 6.5 17.0 30.5 45.0 59.0 73.0 87.0 101.0 115.0 129.0 145.0
90 4500 4500 5.0 14.5 26.0 38.5 51.5 64.0 76.5 89.0 101.5 114.0 126.5
100 5000 5000 4.5 12.5 22.5 33.5 45.0 56.5 68.0 79.0 90.0 101.5 113.0
% VA W
10 600 600 72.5 160.0 258.5 357.5 456.5 555.0 654.0 752.5 851.5 950.5 1049.0
20 1200 1200 33.0 77.5 122.0 172.0 224.5 277.0 329.5 382.0 434.5 487.0 539.5
30 1800 1800 19.0 49.5 80.0 110.0 142.0 178.0 213.5 249.5 285.5 321.5 357.5
40 2400 2400 13.0 35.0 58.5 81.5 104.5 128.0 154.0 181.5 209.0 236.5 263.5
50 3000 3000 9.5 25.5 44.5 63.5 82.0 100.5 119.0 138.5 160.5 182.5 204.5
60 3600 3600 7.5 20.0 35.5 51.0 66.5 82.0 98.0 113.5 129.0 146.5 165.0
70 4200 4200 6.0 16.0 28.5 42.0 56.0 69.0 82.5 96.0 109.0 122.5 136.5
80 4800 4800 4.5 13.5 24.0 35.5 47.5 59.5 71.0 82.5 94.5 106.0 118.0
90 5400 5400 4.0 11.5 20.0 30.5 41.0 51.5 62.0 72.5 83.0 93.5 104.0
100 6000 6000 3.5 9.5 17.5 26.0 35.5 45.5 55.0 64.5 73.5 83.0 92.5
86 Specifications
Table 7-8 Battery Run Time in Minutes, GXT5-8000MVRT6UXLN
% VA W
10 800 800 118 267.5 420 572.5 725 878 1030.5 1183 1335.5 1488 1640.5
20 1600 1600 56.5 124.5 203 283 363 443.5 523.5 603.5 684 764 844
30 2400 2400 35 81.5 128 181.5 236.5 291 346 400.5 455.5 510 565
40 3200 3200 23.5 59 93.5 128.5 169 210.5 251.5 293 334.5 375.5 417
50 4000 4000 17 45 73 101 129 161.5 195 228 261 294.5 327.5
60 4800 4800 13.5 35.5 59.5 82.5 106 129.5 156.5 184.5 212 240 267.5
70 5600 5600 10.5 29 49.5 69.5 89.5 110 130 153 177 201 225
90 7200 7200 7.5 20.5 36 52 67.5 83.5 99 115 130.5 148.5 167.5
100 8000 8000 6.5 17.5 31 45.5 60 74 88 102.5 116.5 131 147
% VA W
10 1000 1000 94.0 211.0 335.5 460.0 584.5 708.5 833.0 957.5 1082.0 1206.0 1330.5
20 2000 2000 44.0 99.0 157.5 222.5 288.0 353.0 418.0 483.0 548.0 613.5 678.5
30 3000 3000 25.5 63.5 100.5 138.5 182.5 226.5 270.5 314.5 358.5 402.5 446.5
40 4000 4000 17.0 45.0 73.0 101.0 129.0 161.5 195.0 228.0 261.0 294.5 327.5
50 5000 5000 12.5 33.5 56.5 79.0 101.5 124.0 149.0 175.5 202.5 229.0 255.5
60 6000 6000 9.5 26.0 45.5 64.5 83.0 102.0 121.0 140.5 163.0 185.5 207.5
70 7000 7000 7.5 21.0 37.0 54.0 70.0 86.0 102.0 118.5 135.0 154.0 173.0
80 8000 8000 6.5 17.5 31.0 45.5 60.0 74.0 88.0 102.5 116.5 131.0 147.0
90 9000 9000 5.5 15.0 26.5 39.5 52.0 65.0 77.5 90.0 102.5 115.5 128.0
100 10000 10000 4.5 13.0 23.0 34.5 46.0 57.5 69.0 80.5 91.5 103.0 114.5
NOTE: EBCs must be connected in pairs to these models. See Figure 2-4 for details.
% VA W
10 1500 1500 133.0 303.0 473.0 643.5 814.0 984.0 1154.5 1324.5 1495.0 1665.0 1835.5
20 3000 3000 63.5 138.5 226.5 314.5 402.5 491.0 579.0 667.0 755.0 843.0 931.0
30 4500 4500 38.5 89.0 140.0 199.0 258.0 317.5 376.5 435.5 494.5 554.0 613.0
40 6000 6000 26.0 64.5 102.0 140.5 185.5 230.0 274.5 319.0 363.5 408.0 453.0
50 7500 7500 19.0 49.5 79.5 110.0 141.5 177.0 213.0 249.0 284.5 320.5 356.0
60 9000 9000 15.0 39.5 65.0 90.0 115.5 142.0 172.0 202.0 232.0 262.0 291.5
70 10500 10500 12.0 32.0 54.5 76.0 98.0 120.0 143.0 169.0 194.5 220.5 246.5
80 12000 12000 10.0 27.0 46.5 65.5 85.0 104.0 123.5 144.0 167.0 189.5 212.5
90 13500 13500 8.5 23.0 40.0 57.5 74.5 91.5 108.5 125.5 144.0 164.5 184.5
100 15000 15000 7.0 19.5 34.5 50.5 66.0 81.0 96.5 112.0 127.5 144.5 162.5
% VA W
10 2000 2000 99.0 222.5 353.0 483.0 613.5 743.5 873.5 1004.0 1134.0 1264.5 1394.5
20 4000 4000 45.0 101.0 161.5 228.0 294.5 361.0 427.0 493.5 560.0 626.5 693.0
30 6000 6000 26.0 64.5 102.0 140.5 185.5 230.0 274.5 319.0 363.5 408.0 453.0
40 8000 8000 17.5 45.5 74.0 102.5 131.0 164.0 197.5 231.0 265.0 298.5 332.0
50 10000 10000 13.0 34.5 57.5 80.5 103.0 126.0 151.5 179.0 206.0 233.0 260.0
60 12000 12000 10.0 27.0 46.5 65.5 85.0 104.0 123.5 144.0 167.0 189.5 212.5
70 14000 14000 8.0 21.5 38.0 55.0 71.0 87.5 104.0 120.5 137.5 157.0 176.5
80 16000 16000 6.5 18.0 32.0 46.5 61.0 75.5 89.5 104.0 118.5 133.0 150.0
90 18000 18000 5.5 15.0 27.0 40.0 53.0 66.0 78.5 91.5 104.0 117.0 130.0
100 20000 20000 4.5 13.0 23.0 34.5 46.5 58.0 69.5 81.0 92.5 104.5 116.0
88 Specifications
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90
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92
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