Offering Help Bahasa Dan Budaya

Offering Help/Services
Task 1: Observe the dialogs. Read these dialogs. Pay attention to the
italicized expressions. Answer the questions that follow.
Dialog 1
dr. Nahda : Hello...
Fafa : Hello, doctor.
dr. Nahda : You look terrible. What can I do for you?
Fafa : I can’t go to school today.
dr. Nahda : Oh, I am sorry to hear that. What’s the problem?
Fafa : My stomach hurts terribly. I think I have a fever as well.
dr. Nahda : Okay, let me check your stomach. (The doctor puts the stethoscope in Fafa’s
belly and strikes it lightly). Does it hurt here?
Fafa : Not that one.
dr. Nahda : Here?
Fafa : Yes, that’s really terrible.
dr. Nahda : Alright then, I’ll give you a prescription. You have to take the pills three times
a day, okay?
Fafa : Okay, doctor.
dr. Nahda : Good. Get well soon, Fafa. Bye.
Fafa : Thanks a lot. Bye, doctor.

Dialog 2 Tania works at a bus agent located at Arjosari terminal. A stranger is walking
approaching her bringing a suitcase.
Tania : Hello, Sir. May I help you? Where’s your destination?
Stranger : Yes. I need to go to Jakarta. How long will it take from this bus station? Is this
Arjosari station?
Tania :Yes. This is Arjosari bus station. It takes about 22 hours from here to Jakarta.
Stranger :What time will it leave
Tania : It will leave at 02.30 p.m. So, you just need to wait for 45 minutes
Stranger : Do I have to change buses after arriving in Jakarta?
Tania : After arriving in Lebak Bulus Terminal, you have a lot of options to reach your ﬁnal
destination. You can get in a ‘Trans Jakarta’ bus, metro mini, bajaj, taxi as well as ojek.
You can ask the bus driver there.
Stranger : Thank you. I will buy the bus ticket, then.
Dialog 3
Dhea : Have you heard that the due date for the ﬁnal project is extended?
Riza : No, is it true?
Dhea : Yes. It will be due next month.
Riza : That’s wonderful! I haven’t even started yet.
Dhea : Would you need my help?
Riza : No, thanks. I’ll do it as soon as possible. I know that you’re as busy as I am.
Dhea : Okay. Just let me know if you need my help.

Dialog 4
Hamad : My extended family is going to a surprise birthday party for my grandmother

next week.
Diana : Wow! That sounds great. How old is she?
Hamada : She’ll be 75 on August 13.
Diana : Really? I didn’t know that she was that old. I thought that she was still around 60.
She looks much younger.
Hamada : Thanks.
Diana : What if I help you with the preparation?
Hamada : Oh, it’s very nice of you. But I'm going to do it with my sister. Thanks for the
offer.
Diana : Okay, no problem.
Answer these questions!
1. Where do you think each conversation takes place?
Dialog 1: ______________________________________
Dialog 2: ______________________________________
Dialog 3: ______________________________________
Dialog 4:
2. What are the relationships between the speakers?
Dialog 1: ______________________________________
Dialog 2: ______________________________________
Dialog 3: ______________________________________
Dialog 4:
3. What are the functions of the underlined words?

-----------------------------------------------------------------------------------
4. What are the functions of the italicized words?

_____________________________________________
5. In Dialog 1, what does dr. Nahda say to help Fafa? What will dr. Nahda do to help
Fafa? ______________________________________________ __________________
6. Look at Dialog 2. What does Tania offer to the stranger? Does the stranger accept
Tania’s offer? What does he say?
______________________________________________ __________________
7. Who is offering a help in Dialog 3? What does she say? Is the offer accepted?
______________________________________________
______________________________________________ _______________________
8. In Dialog 4, what does Diana say to offer a help? Does Hamada accept or refuse the
help? What does she say? ______________________________________________
______________________________________________ ____________________
9. Write the patterns of offering help/services.
______________________________________________
______________________________________________
10. Write possible responses for offering help/services.
______________________________________________
______________________________________________
______________________________________________
Task 2: Work in pairs. Take turns reading and practicing dialogs 1, 2, 3, and 4.
Task 3: Fill in the table. Look back at the dialogs. Pay attention to the italicized expressions
and the last two questions following the dialogs. Write down the pattern of
expressions to offer a help/ service and its responses. See the example.
Pattern Exampels Responses

May…… ? May I help you? Thanks a lot.
Summary
Offering help/services
 May I help you?

 Could I help you?
 Can I help you?
 Might I help you?
 Would you like me to help you?
 What can I do for you?
 Do you like help?
 Do you need help?
 Is there anything I can do for you?
Accepting Help
 Yes, please
 That’s lovely
 That would be lovely
 That sounds great
 It’s ok
 Sure
 Of course
 Certainly
Refusing Help
 No, Thank you
 I’m afraid you can’t
 Sorry, but I can do it myself
 Perhaps later
 No, thanks
 Thanks for the offer but……
Task 1: Pair work. Work in pairs. Write a dialog for each of the following situations
1. You are doing the History Project with your group at the library after school. Your best
friend cannot finish his/her part. Offer a help to do it together.
2. School holiday is coming soon. You and your family have a plan to go abroad, but do not
have time to surf the internet to find the best place and best deal. Offer your parents to
find the needed information and to arrange the vacation with the tour agent.
3. You work in a tour agency. You see a young gentleman enter your office awkwardly.
Offer your service and try to convince him to take one of your holiday packages.
4. A friend is absent because she is sick. You visit her this afternoon. Your friend needs
your help to communicate with the teacher about an assignment that she hasn’t
finished yet. Offer her a help.
5. You want to go to the movie this weekend. You ask several friends to go with you. Two
of your friends cannot make up their minds. Offer to treat them so that they can go with
you
Task 2: Role Play the dialog. With your partner, choose one of the dialogs from Task 1 and
perform it in front of your class. Show your best performance to your classmates.

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Offering Help/Services

dr. Nahda : Hello...

Fafa : Hello, doctor.

dr. Nahda : You look terrible. What can I do for you?

Fafa : I can’t go to school today.

dr. Nahda : Oh, I am sorry to hear that. What’s the problem?

Fafa : My stomach hurts terribly. I think I have a fever as well.

Fafa : Not that one.

dr. Nahda : Here?

Fafa : Yes, that’s really terrible.

Fafa : Okay, doctor.

dr. Nahda : Good. Get well soon, Fafa. Bye.

Fafa : Thanks a lot. Bye, doctor.

Tania : Hello, Sir. May I help you? Where’s your destination?

Stranger :What time will it leave

Stranger : Do I have to change buses after arriving in Jakarta?

Stranger : Thank you. I will buy the bus ticket, then.

Riza : No, is it true?

Dhea : Yes. It will be due next month.

Riza : That’s wonderful! I haven’t even started yet.

Dhea : Would you need my help?

Dhea : Okay. Just let me know if you need my help.

Hamad : My extended family is going to a surprise birthday party for my grandmother

Diana : Wow! That sounds great. How old is she?

Hamada : She’ll be 75 on August 13.

Diana : What if I help you with the preparation?

Diana : Okay, no problem.

Answer these questions!

1. Where do you think each conversation takes place?

2. What are the relationships between the speakers?

3. What are the functions of the underlined words?

4. What are the functions of the italicized words?

Pattern Exampels Responses

 May I help you?

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