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    "E-Banking Services of Icici and Sbi Banks": A Project Submitted To

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    Akshay Harekar
    This document is a project submitted to the University of Mumbai by Ms. Sana Ashraf Dalwai for partial completion of a Bachelor of Commerce degree in financial markets. The project examines the e-banking services of ICICI Bank and State Bank of India under the guidance of project guide Mrs. Namrata S. Zinge at Regal College of Hotel Management & Tourism in Kondhe-Chiplun. It includes chapters on the introduction and research methodology, literature review, data analysis and presentation, conclusions and suggestions, and bibliography.

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    "E-Banking Services of Icici and Sbi Banks": A Project Submitted To

    Uploaded by

    Akshay Harekar
    111 views5 pages
    This document is a project submitted to the University of Mumbai by Ms. Sana Ashraf Dalwai for partial completion of a Bachelor of Commerce degree in financial markets. The project examines the e-banking services of ICICI Bank and State Bank of India under the guidance of project guide Mrs. Namrata S. Zinge at Regal College of Hotel Management & Tourism in Kondhe-Chiplun. It includes chapters on the introduction and research methodology, literature review, data analysis and presentation, conclusions and suggestions, and bibliography.

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    This document is a project submitted to the University of Mumbai by Ms. Sana Ashraf Dalwai for partial completion of a Bachelor of Commerce degree in financial markets. The project examines the e-banking services of ICICI Bank and State Bank of India under the guidance of project guide Mrs. Namrata S. Zinge at Regal College of Hotel Management & Tourism in Kondhe-Chiplun. It includes chapters on the introduction and research methodology, literature review, data analysis and presentation, conclusions and suggestions, and bibliography.

    Copyright:

    © All Rights Reserved
    Download as DOCX, PDF, TXT or read online from Scribd
    Download as docx, pdf, or txt
    111 views5 pages

    "E-Banking Services of Icici and Sbi Banks": A Project Submitted To

    Uploaded by

    Akshay Harekar
    This document is a project submitted to the University of Mumbai by Ms. Sana Ashraf Dalwai for partial completion of a Bachelor of Commerce degree in financial markets. The project examines the e-banking services of ICICI Bank and State Bank of India under the guidance of project guide Mrs. Namrata S. Zinge at Regal College of Hotel Management & Tourism in Kondhe-Chiplun. It includes chapters on the introduction and research methodology, literature review, data analysis and presentation, conclusions and suggestions, and bibliography.

    Copyright:

    © All Rights Reserved
    Download as DOCX, PDF, TXT or read online from Scribd
    Download as docx, pdf, or txt
    of 5

    “E-BANKING SERVICES OF

    ICICI AND SBI BANKS”

    A Project Submitted to
    University of Mumbai
    For
    Partial completion of the degree of

    Bachelor in Commerce (FINANCIAL MARKETS)

    Under the Faculty of Commerce

    By

    Ms. SANA ASHRAF DALWAI.


    Under the Guidance of

    Mrs.. NAMRATA S. ZINGE


    THROUGH

    THE PRINCIPAL

    REGAL COLLEGE OF HOTEL MANAGEMENT & TOURISM

    KONDHE-CHIPLUN

    ACADEMIC YEAR 2018-19


    REGAL COLLEGE OF HOTEL MANAGEMENT &
    TOURISM,
    KONDHE-CHIPLUN.
    B.COM. (FINANCIAL MARKET)

    CERTIFICATE

    This is to certify that Ms.__________________________________________ has


    worked and duly completed her project work for the degree of Bachelor in
    Commerce (Financial Market) under the Faculty of Commerce in the subject of
    MARKETING IN FINANCIAL SERVICES and her project is entitled, “E-
    BANKING SERVICES OF ICICI AND SBI BANKS” under my supervision.

    I further certify that the entire work has been done by the learner under my
    guidance and that know part of it has been submitted previously for any Degree
    or Diploma of any University.

    It is her own work and facts reported by his personal findings and investigation.

    Course Coordinator Principal

    Project Guide/Internal Examiner

    External Examiner Date:


    Place: Kondhe, Chiplun
    DECLARATION

    I the undersigned Ms. ________________________________________here by,


    declare that the work embodied in this project work titled “E-BANKING
    SERVICES OF ICICI AND SBI BANKS” forms my own contribution to the
    research work carried out under the guidance of Mrs. NAMRATA S. ZINGE is
    a result of my own research Work and has not been previously submitted to any
    other University for any other Degree/ Diploma, to this or any other University.

    Wherever reference bas been made to previous works of others, it has been
    clearly indicated as such and included in the bibliography.

    I, here by further declare that all information of this document has been
    obtained and presented in accordance with academic rules and ethical conduct.

    Name and Signature of the learner

    Exam Seat No:-

    Certified by

    Name and signature of the Guiding Teacher


    ACKNOWLDEGEMENT

    To list who all have helped me is difficult because they are so numerous and the
    depth is so enormous.

    I would like to acknowledge the following as being idealistic channels and fresh
    dimensions in the completion of this project.

    I take this opportunity to thank the University of Mumbai for giving me chance
    to do this project.

    I would like to thank my Principal, Mr. ATANU BHATTACHARYA for


    providing the necessary facilities required for completion of this project.

    I take this opportunity to thank our Coordinator Mrs. VINEETA NIHAR


    JOSHI, for her moral support and guidance.

    I would also like to express my sincere gratitude towards my project guide Mrs.
    NAMRATA SURAJ ZINGE whose guidance and care made the project
    successful.

    I would like to thank my College Library, for having provided various reference
    books and magazines related to my project.

    Lastly, I would like to thank each and every person who directly or indirectly
    helped me in the completion of the project especially my Parents and Peers who
    supported me throughout my project.
    INDEX
    CHAPTER NO. TITLE OF THE CHAPTER PAGE NO.

    INTRODUCTION OF THE STUDY 1-8


    1.1 INTRODUCTION
    1.2 HISTORY
    1. 1.3 DEFINITION
    1.4 CHARACTERISTICS

    RESEARCH METHODOLOGY 9-15


    2.1 OBJECTIVE OF THE STUDY
    2.2 HYPOTHESIS
    2.
    2.3 SCOPE OF THE STUDY
    2.4LIMITATION OF THE STUDY
    2.5 SIGNIFICANCE OF THE STUDY
    16-20
    3. LITERATURE REVIEW

    DATA ANALYSIS, INTERPRETATION 21-71


    4. AND PRESENTATION
    4.1 DATA ANALYSIS
    4.2 DATA PRESENTATION
    4.3 COMPANY PROFILE
    4.4 INTERNET BANKING- MAJOR ISSUES
    72-76
    5. CONCLUSIONS AND SUGGESTIONS

    77-78
    6. BIBLIOGRAPHY

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