IS300 Series Servo Drive Troubleshooting Instructions: Shenzhen Inovance Technology Co., Ltd. All Rights Reserved

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IS300 

Series Servo Drive Troubleshooting Instructions 

IS300 Series Servo Drive

Troubleshooting Instructions
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 

Shenzhen Inovance Technology Co., Ltd.

All Rights Reserved.


Contents 

Contents 
Preface............................................................................................................2 
Chapter 1 Safety Precautions .......................................................................3 
Chapter 2 Technical Specifications and Electrical Installation..................6 
2.1 IS300 Servo Drive Models and Specifications .................................................6 
2.2 Selection of Braking Unit and Braking Resistor ..............................................8 
2.3 Electrical Wiring ......................................................................................... 11 
Chapter 3 Operation, Display and Trial Running ......................................13 
3.1 Operation and Display ................................................................................13 
3.2 Viewing and Modifying Function Codes .......................................................15 
3.3 Flowchart of Commissioning the Servo Hydraulic Pump ...............................16 
3.4 Motor Trial Running ....................................................................................16 
3.5 Servo Pump Commissioning .......................................................................19 
Chapter 4 Function Code Table ..................................................................20 
Chapter 5 Troubleshooting .........................................................................26 
5.1 Troubleshooting of Common Faults with Alarm ............................................26 
5.2 Troubleshooting of Common Faults without Alarm .......................................36 
 

  1
Preface 

Preface 

Based on many applications of Inovance servo drive specialized for the hydraulic pump
system and experts' experience in the industrial control technology, this manual is
complied to help users quickly locate and solve problems.
The manual collects onsite maintenance skills and experience of service personnel of
Inovance and injection molding machine (IMM) manufacturers. It is aimed at helping
users to perform routine maintenance and troubleshooting on Inovance IS300 servo
drive, and quickly locate and rectify basic faults to restore manufacturing.
This manual can also be used as the training material for the service personnel of IMM
manufacturers and help them to find the fault causes timely on site and provide more
professional services.

  2
Chapter 1 Safety Precautions 

Chapter 1 Safety Precautions

1. Servo motor insulation test

Perform the insulation test when the servo motor is used for the first time, reused after
being stored for a long time, or in a regular checkup, in order to prevent poor insulation of
servo motor windings from damaging the servo drive. The servo motor must be
disconnected from the servo drive during the insulation test. A 500-V mega-Ohm meter is
recommended for the test. Ensure that the insulation resistance is not less than 5 MΩ.

2. Thermal protection of motor

If the rated capacity of the motor selected does not match that of the servo drive,
especially when the rated power of the servo drive is greater than that of the motor, adjust
the motor protection parameters on the operation panel of the servo drive or install a
thermal relay for the motor for protection.

3. Motor heat and noise

The output of the servo drive is pulse width modulation (PWM) wave with certain
harmonics, and therefore, the temperature rise, noise, and vibration are slightly greater
than those at running with the mains frequency.

4. Voltage-sensitive device or capacitor on the output side of the servo drive

The output of the AC drive is PWM wave. Do not install the capacitor for improving power
factor or lightning protection voltage-sensitive resistor on the output side of AC drive.
Otherwise, the AC drive may suffer transient overcurrent or even be damaged.

  3
Chapter 1 Safety Precautions 

5. Use outside the rated voltage

The servo drive must not be used outside the allowable voltage range specified in this
manual. Otherwise, components inside the servo drive may be damaged. If required, use
a corresponding voltage step-up or step-down device.

6. Prohibition of changing three-phase input into two-phase input

Do not change three-phase input of the servo drive into two-phase input because this will
cause faults or damage to the servo drive.

7. Surge suppressor

The servo drive has a built-in varistor for suppressing the surge voltage generated when
the inductive loads (electromagnetic contactor, electromagnetic relay, solenoid valve,
electromagnetic coil and electromagnetic brake) around the servo drive are switched on
or off. If the inductive loads generate a very high surge voltage, use a surge suppressor
for the inductive load or use a surge suppressor together with a diode.

Do not connect the surge suppressor on the output side of the servo drive.

8. Altitude and de-rating

In places where the altitude is above 1000 m, the cooling effect reduces due to thin air,
and it is necessary to de-rate the servo drive. Contact the agent or Inovance for technical
support.

9. Special usage

If wiring that is not described in this manual such as common DC bus is applied, contact
the agent or Inovance for technical support.

10. Disposal

The electrolytic capacitors on the main circuits and PCB may explode when they are burnt.
Poisonous gas is generated when the plastic parts are burnt. Treat them as ordinary
industrial waste.

  4
Chapter 1 Safety Precautions 

11. Adaptable motor

The standard adaptable motor is permanent synchronous servo motor.

The standard parameters of the adaptable motor have been configured inside the servo
drive. It is still necessary to perform motor auto-tuning or modify the default values based
on actual conditions. Otherwise, the running effect and protection performance will be
affected.

The servo drive may alarm or even be damaged when short-circuit exists on cables or
inside the motor. Therefore, perform the insulation short-circuit test when the motor and
cables are newly installed or during routine maintenance. During the test, make sure that
the servo drive is completely disconnected from the testing parts.

  5
Chapter 2 Technical Specifications and Electrical Installation 

Chapter 2 Technical Specifications and Electrical Installation

2.1 IS300 Servo Drive Models and Specifications


Power Input Output Motor Power (S1) 
Servo Drive Model  Capacity Current Current
kW HP
(kVA)  (A)  (A) 
Single-phase 220–230 V, 50/60 Hz 
IS300S002-C 1 5.4 2.3 0.4 0.5
IS300S003-C 1.5 8.2 4 0.75 1
IS300S004-C 3 14 7 1.5 2
IS300S005-C 4 23 9.6 2.2 3
Three-phase 220 V, 50/60 Hz 
IS300-2T002-C 1.5 3.4 2.1 0.4 0.5
IS300-2T003-C 3 5 3.8 0.75 1
IS300-2T004-C 4 5.8 5.1 1.5 2
IS300-2T005-C 5.9 10.5 9 2.2 3
IS300-2T010-C 8.9 14.6 13 3.7 5
IS300-2T020-C 17 26 25 5.5 7.5
IS300-2T030-C 21 35 32 7.5 10
IS300-2T040-C 30 46.5 45 11 15
IS300-2T050-C 40 62 60 15 20
IS300-2T070-C 57 76 75 18.5 25
IS300-2T080-C 69 92 91 22 30
IS300-2T100-C 85 113 112 30 40
IS300-2T140-C 114 157 150 37 50
IS300-2T170-C 134 180 176 45 60
IS300-2T210-C 160 214 210 55 75
IS300-2T300-C 231 307 304 75 100
IS300-2T140-C-L 114 157 150 37 50
IS300-2T170-C-L 134 180 176 45 60
IS300-2T210-C-L 160 214 210 55 75
IS300-2T300-C-L 231 307 304 75 100
Three-phase 380–440 V, 50/60 Hz 
IS300T002-C 1.5 3.4 2.1 0.75 1
IS300T003-C 3 5 3.8 1.5 2
IS300T004-C 4 5.8 5.1 2.2 3
IS300T005-C 5.9 10.5 9 3.7 5
IS300T010-C 8.9 14.6 13 5.5 7.5
IS300T015-C 11 20.5 17 7.5 10

  6
Chapter 2 Technical Specifications and Electrical Installation 

Power Input Output Motor Power (S1) 


Servo Drive Model  Capacity Current Current
kW HP
(kVA)  (A)  (A) 
IS300T020-C 17 26 25 11 15
IS300T030-C 21 35 32 15 20
IS300T035-C 24 38.5 37 18.5 25
IS300T040-C 30 46.5 45 22 30
IS300T050-C 40 62 60 30 40
IS300T070-C 57 76 75 37 50
IS300T080-C 69 92 91 45 60
IS300T100-C 85 113 112 55 75
IS300T140-C 114 157 150 75 100
IS300T170-C 134 180 176 90 125
IS300T210-C 160 214 210 110 150
IS300T250-C 192 256 253 132 200
IS300T300-C 231 307 304 160 250
IS300T370-C 250 385 377 200 300
IS300T420-C 280 430 426 220 300
IS300T460-C 355 468 465 250 400
IS300T520-C 396 525 520 280 370
IS300T580-C 445 590 585 315 500
IS300T650-C 500 665 650 355 420
IS300T720-C 565 785 725 400 530
IS300T140-C-L 114 157 150 75 100
IS300T170-C-L 134 180 176 90 125
IS300T210-C-L 160 214 210 110 150
IS300T250-C-L 192 256 253 132 200
IS300T300-C-L 231 307 304 160 250
Three-phase 480 V, 50/60 Hz 
IS300-5T002-C 1.5 3.4 2.1 0.75 1
IS300-5T003-C 3 5 3.8 1.5 2
IS300-5T004-C 4 5.8 5.1 2.2 3
IS300-5T005-C 5.9 10.5 9 3.7 5
IS300-5T010-C 8.9 14.6 13 5.5 7.5
IS300-5T015-C 11 20.5 17 7.5 10
IS300-5T020-C 17 26 25 11 15
IS300-5T030-C 21 35 32 15 20
IS300-5T035-C 24 38.5 37 18.5 25
IS300-5T040-C 30 46.5 45 22 30
IS300-5T050-C 40 62 60 30 40
IS300-5T070-C 57 76 75 37 50
IS300-5T080-C 69 92 91 45 60
IS300-5T100-C 85 113 112 55 70

  7
Chapter 2 Technical Specifications and Electrical Installation 

Power Input Output Motor Power (S1) 


Servo Drive Model  Capacity Current Current
kW HP
(kVA)  (A)  (A) 
IS300-5T140-C 114 157 150 75 100
IS300-5T170-C 134 180 176 90 125
IS300-5T210-C 160 214 210 110 150
IS300-5T250-C 192 256 253 132 175
IS300-5T300-C 231 307 304 160 210
IS300-5T370-C 250 385 377 200 260
IS300-5T420-C 280 430 426 220 300
IS300-5T460-C 355 468 465 250 350
IS300-5T520-C 396 525 520 280 370
IS300-5T580-C 445 590 585 315 420
IS300-5T650-C 500 665 650 355 470
IS300-5T720-C 565 785 725 400 530
IS300-5T140-C-L 114 157 150 75 100
IS300-5T170-C-L 134 180 176 90 125
IS300-5T210-C-L 160 214 210 110 150
IS300-5T250-C-L 192 256 253 132 175
IS300-5T300-C-L 231 307 304 160 210

2.2 Selection of Braking Unit and Braking Resistor


Recommended Power Recommended Braking
IS300 Model Remarks
of Braking Resistor Resistance Unit
Single-phase 220–230 V
IS300S002-C 80 W ≥ 200 Ω
IS300S003-C 80 W ≥ 150 Ω
Built-in -
IS300S004-C 100 W ≥ 100 Ω
IS300S005-C 100 W ≥ 70 Ω
Three-phase 220 V
IS300-2T002-C 150 W ≥ 150 Ω
IS300-2T003-C 150 W ≥ 110 Ω
IS300-2T004-C 250 W ≥ 100 Ω
IS300-2T005-C 300 W ≥ 65 Ω
IS300-2T010-C 400 W ≥ 45 Ω Built-in -
IS300-2T020-C 800 W ≥ 22 Ω
IS300-2T030-C 1000 W ≥ 16 Ω
IS300-2T040-C 1500 W ≥ 11 Ω
IS300-2T050-C 2500 W ≥8Ω
IS300-2T070-C 3.7 kW ≥8Ω External MDBUN-45-S
IS300-2T080-C 4.5 kW ≥8Ω External MDBUN-60-S
IS300-2T100-C 5.5 kW ≥6Ω External MDBUN-60-S

  8
Chapter 2 Technical Specifications and Electrical Installation 

Recommended Power Recommended Braking


IS300 Model Remarks
of Braking Resistor Resistance Unit
IS300-2T140-C 7.5 kW ≥6Ω External MDBUN-60-S
IS300-2T170-C 9 kW ≥4Ω External MDBUN-90-S
IS300-2T210-C 11 kW ≥4Ω External MDBUN-90-S
IS300-2T300-C 8 x 2 kW ≥6Ωx2 External MDBUN-60-S x 2
IS300-2T140-C-L 7.5 kW ≥6Ω External MDBUN-60-S
IS300-2T170-C-L 9 kW ≥4Ω External MDBUN-90-S
IS300-2T210-C-L 11 kW ≥4Ω External MDBUN-90-S
IS300-2T300-C-L 8 x 2 kW ≥6Ωx2 External MDBUN-60-S x 2
Three-phase 380–440 V
IS300T002-C 150 W ≥ 300 Ω
IS300T003-C 150 W ≥ 220 Ω
IS300T004-C 250 W ≥ 200 Ω
IS300T005-C 300 W ≥ 130 Ω
IS300T010-C 400 W ≥ 90 Ω
IS300T015-C 500 W ≥ 65 Ω
IS300T020-C 800 W ≥ 43 Ω Built-in -
IS300T030-C 1000 W ≥ 32 Ω
IS300T035K-C 1300 W ≥ 25 Ω
IS300T035-C 1300 W ≥ 25 Ω
IS300T040-C 1500 W ≥ 22 Ω
IS300T050-C 2500 W ≥ 16 Ω
IS300T070K-C 3.7 kW ≥ 16 Ω
IS300T070-C 3.7 kW ≥ 16 Ω External MDBUN-45-T
IS300T080-C 4.5 kW ≥ 16 Ω External MDBUN-45-T
IS300T100-C 5.5 kW ≥ 16 Ω External MDBUN-45-T
IS300T140K-C 6.5 kW ≥ 12 Ω External MDBUN-60-T
IS300T140-C 7.5 kW ≥ 12 Ω External MDBUN-60-T
IS300T170-C 9 kW ≥8Ω External MDBUN-90-T
IS300T210-C 5.5 kW x 2 ≥ 12 Ω x 2 External MDBUN-60-T x 2
IS300T250-C 6.5 kW x 2 ≥8Ωx2 External MDBUN-90-T x 2
IS300T300-C 16 kW ≥ 2.5 Ω External MDBU-200-B
IS300T370-C 20 kW ≥ 2.5 Ω External MDBU-200-B
IS300T420-C 22 kW ≥ 2.5 Ω External MDBU-200-B
IS300T460-C 12.5 kW x 2 ≥ 2.5 Ω x 2 External MDBU-200-B x 2
IS300T520-C 14 kW x 2 ≥ 2.5 Ω x 2 External MDBU-200-B x 2
IS300T580-C 16 kW x 2 ≥ 2.5 Ω x 2 External MDBU-200-B x 2
IS300T650-C 17 kW x 2 ≥ 2.5 Ω x 2 External MDBU-200-B x 2
IS300T720-C 14 kW x 3 ≥ 2.5 Ω x 3 External MDBU-200-B x 3
IS300T140-C-L 7.5 kW ≥8Ω External MDBUN-90-T
IS300T170-C-L 11 kW ≥8Ω External MDBUN-90-T
IS300T210-C-L 5.5 kW x 2 ≥ 12 Ω x 2 External MDBUN-60-T x 2

  9
Chapter 2 Technical Specifications and Electrical Installation 

Recommended Power Recommended Braking


IS300 Model Remarks
of Braking Resistor Resistance Unit
IS300T250-C-L 6.5 kW x 2 ≥8Ωx2 External MDBUN-90-T x 2
IS300T300-C-L 16 kW ≥ 2.5 Ω External MDBU-200-B
Three-phase 480 V
IS300-5T002-C 150 W ≥ 300 Ω
IS300-5T003-C 150 W ≥ 220 Ω
IS300-5T004-C 250 W ≥ 200 Ω
IS300-5T005-C 300 W ≥ 130 Ω
IS300-5T010-C 400 W ≥ 90 Ω
IS300-5T015-C 500 W ≥ 65 Ω Built-in -
IS300-5T020-C 800 W ≥ 43 Ω
IS300-5T030-C 1000 W ≥ 32 Ω
IS300-5T035-C 1300 W ≥ 25 Ω
IS300-5T040-C 1500 W ≥ 22 Ω
IS300-5T050-C 2500 W ≥ 16 Ω
IS300-5T070-C 3.7 kW ≥ 16 Ω External MDBUN-45-5T
IS300-5T080-C 4.5 kW ≥ 16 Ω External MDBUN-45-5T
IS300-5T100-C 5.5 kW ≥ 16 Ω External MDBUN-45-5T
IS300-5T140-C 7.5 kW ≥ 12 Ω External MDBUN-60-5T
IS300-5T170-C 9 kW ≥8Ω External MDBUN-90-5T
IS300-5T210-C 11 kW ≥8Ω External MDBUN-90-5T
IS300-5T250-C 6.5 kW x 2 ≥ 12 Ω x 2 External MDBUN-60-5T x 2
IS300-5T300-C 16 kW ≥ 2.5 Ω External MDBU-200-D
IS300-5T370-C 20 kW ≥ 2.5 Ω External MDBU-200-D
IS300-5T420-C 22 kW ≥ 2.5 Ω External MDBU-200-D
IS300-5T460-C 12.5 kW x 2 ≥ 2.5 Ω x 2 External MDBU-200-D x 2
IS300-5T520-C 14 kW x 2 ≥ 2.5 Ω x 2 External MDBU-200-D x 2
IS300-5T580-C 16 kW x 2 ≥ 2.5 Ω x 2 External MDBU-200-D x 2
IS300-5T650-C 17 kW x 2 ≥ 2.5 Ω x 2 External MDBU-200-D x 2
IS300-5T720-C 14 kW x 3 ≥ 2.5 Ω x 3 External MDBU-200-D x 3
IS300-5T140-C-L 7.5 kW ≥ 12 Ω External MDBUN-60-5T
IS300-5T170-C-L 9 kW ≥8Ω External MDBUN-90-5T
IS300-5T210-C-L 11 kW ≥8Ω External MDBUN-90-5T
IS300-5T250-C-L 6.5 kW x 2 ≥ 12 Ω x 2 External MDBUN-60-5T x 2
IS300-5T300-C-L 16 kW ≥ 2.5 Ω External MDBU-200-D

1. " x 2" indicates that two braking units with their respective braking resistor are connected in parallel. " x
3" means the same.

2. The models in grey are customized (servo drive of water cooling).

  10
Chapter 2 Technical Specifications and Electrical Installation 

2.3 Electrical Wiring


The electrical wiring figures below are aiming at helping the users who initially use the
servo drive to be able to perform the operations described in the troubleshooting process.

2.3.1 Wiring of the External Braking Unit

Two wiring methods are provided, differing in the wiring of braking resistor overheat
protection.
Wiring method 1: After the signal of the braking resistor overheat relay is sent, the power
supply of the IS300 is cut off.
Wiring method 2: The signal of the braking resistor overheat relay is used as input of the
IS300 external fault (Err15).
Figure 3-18 Basic wiring method 1

In this wiring method, the input voltage class of the contactor control coil is 220 VAC. The NC contact of
the thermal relay is connected to the power supply of the wire package driven by the main contactor.
When a fault occurs, the driving power supply of the contactor is cut off to disconnect the main contactor.
 

  11
Chapter 2 Technical Specifications and Electrical Installation 

Figure 3-19 Basic wiring method 2

2.3.2 Wiring Diagram of System Application

Figure 2-3 Wiring of the IS300 system


37-55 kW Above 55 kW

Braking resistor Braking resistor

Below 30 kW
PE
Braking unit PE
Braking unit
MDBUN MDBUN
Braking resistor BR P(+) BR P(+)

External reactor

+ – PB + – PB P + –

Braking resistor
Braking unit MDBUN
J4 J3 J2

Circuit breaker
Contactor Magnetic core
(wind one coil)
MCCB MC Filter Servo
L1 L1 R R + – PB
CN5 U hydraulic pump
Three-phase
power supply L2 L2 S S U- U+ Z- Z+ COS-
B-
COS+ SIN- SIN+ EXC- EXC+
B- B- B- GND VCC
V M Thermistor
Brown White Blue
Green Yellow Red
L3 L3 T
T
PE
W
PE
Built-in PG Encoder
card
CN12 Shield
Control cable interface
board of the servo motor
J3
Oil pump enabled D O 1

COM PID selection terminal 1 DO2


PG connecting cable J3 5 4 3 2 1

9 8 7 6
Slave pump address Model: S3T113CZ-PG
DI1 selection terminal 1 DO3
DI2 Fault reset DO4
CAN communication enabled PTCP
COM (multi-pump convergent flow) DO5 CN2 PTCN
CANH Wiring of external
DI3 COM COM CANL Wiring of internal
CGND power supply
Oil pressure reference: DI1 power supply
COM 0-10 V
AO1 DI2
DI3 IS300 485B
485A 24Vdc
DI4 Flow reference: A O 2
0-10 V
DI4 CN2
DI5 +13V
GND COM CN1 AI3 +13V
AI3
Current oil pressure detection: A I 1 OP GND
24V Pressure sensor GND
0-10 V/0-20 mA Pressure sensor
Current flow detection: A I 2 AI1 CN3
0-10 V/0-20 mA AI2 T/A1
GND AI3 T/B1
GND Fault output (NO/NC) T/C1
Computer for the injection 10V
13V
CN1 Double-discharge plunger T/A2
molding machine pump sloping switchover (NO) T/C2
GND T/A3
AO1 Pressure control state output (NC) T/C3
AO2
Shield

  12
Chapter 3 Operation, Display and Trial Running 

Chapter 3 Operation, Display and Trial Running

3.1 Operation and Display


You can modify the parameters, monitor the working status and start or stop the servo
drive by operating the operation panel. The following figure shows the operation panel. 
Figure 3-1 Diagram of the operation panel

3.1.1 Description of Function Indicators

 RUN
ON indicates that the servo drive is in the running state, and OFF indicates that the
servo drive is in the stop state.
 LOCAL/REMOT
It indicates whether the servo drive is operated by means of operation panel, terminal
or communication.
LOCAL/REMOT: OFF Operation panel
control 
LOCAL/REMOT: ON Terminal control 
LOCAL/REMOT: blinking Communication
control 

 FWD/REV
ON indicates reverse rotation, and OFF indicates forward rotation.
 TUNE/TC

  13
Chapter 3 Operation, Display and Trial Running 

When the indicator is ON, it indicates torque control mode. When the indicator is
blinking slowly, it indicates the auto-tuning state. When the indicator is blinking quickly,
it indicates the fault state.
 Unit Indicators
means that the indicator is ON, and means that the indicator is OFF.

Hz: unit of frequency

A: unit of current

V: unit of voltage

RPM: unit of rotational speed

%: percentage
 Digital Display
The 5-digit LEDs are able to display the set frequency and output frequency, all
monitoring data, and fault codes.

3.1.2 Description of Keys on the Operation Panel

Table 3-1 Description of keys on the operation panel

Key Name Function

Programming Enter or exit Level I menu.

Enter the menu interfaces level by level, and confirm the


Confirm
parameter setting.

Increment Increase data or function code.

Decrement Decrease data or function code.

Select the displayed parameters in turn in the stop or running


Shift state, and select the digit to be modified when modifying
parameters.

Run Start the servo drive in the operation panel control mode.

  14
Chapter 3 Operation, Display and Trial Running 

Stop the servo drive when it is in the running state and


Stop/Reset
perform the reset operation when it is in the fault state.

Quick Enter or exit Level I quick menu.

Reserved Reserved

3.2 Viewing and Modifying Function Codes


The operation panel of the IS300 adopts three-level menu.
The three-level menu consists of function code group (Level I), function code (Level II),
and function code setting value (level III), as shown in the following figure.
Figure 3-2 Operation procedure on the operation panel

You can return to Level II menu from Level III menu by pressing or . The
difference is as follows:

 After you press , the system saves the parameter setting first, and then goes
back to Level II menu and shifts to the next function code.

 After you press , the system does not save the parameter setting, but directly
returns to Level II menu and remains at the current function code.
Here is an example of changing the value of F3-02 from 10.00 Hz to 15.00 Hz.
Figure 3-3 Example of changing the parameter value

In Level III menu, if the parameter has no blinking digit, it means that the parameter

  15
Chapter 3 Operation, Display and Trial Running 

cannot be modified. This may be because:


 Such a function code is only readable, such as, servo drive model, actually detected
parameter and running record parameter.
 Such a function code cannot be modified in the running state and can only be
changed at stop.

3.3 Flowchart of Commissioning the Servo Hydraulic Pump


Figure 3-4 Flowchart of commissioning the servo hydraulic pump

3.4 Motor Trial Running


3.4.1 Motor Trial Running Procedure

Procedure  Pr. Setting Value Description

Non-hydraulic The servo drive is set to the


1. Set the control mode. A3-00 = 0
control mode non-hydraulic control mode.

2. Set the command Operation panel The LOCAL/REMOT indicator on the


F0-02 = 0
source. control operation panel becomes OFF.

3. Perform motor For details, see section 3.4.3 “Setting and Auto-tuning of Motor
auto-tuning. Parameters”.

Start trial running in operation panel


4. Perform motor trial Trial running control and monitor whether the output
F0-08
running frequency. current is normal and whether the
motor runs stably.

3.4.2 Trial Running Check

1) Check whether the running direction of the servo drive is correct. If not, exchange any
two phases of UVW, re-perform motor auto-tuning and then perform motor trial
running.
2) If the motor runs abnormally, check the motor parameters in group F1 and the setting

  16
Chapter 3 Operation, Display and Trial Running 

of A1-04 (Number of pole pairs of resolver). Then re-perform motor auto-tuning and
perform motor trial running.
3) If the motor oscillates or runs with low frequency noise, weaken the speed loop and
the current loop appropriately. For example, decrease the values of F2-00, F2-03,
F2-13, F2-14, F2-15 and F2-16, and increase the values of F2-01 and F2-04.
4) If the motor rotational speed is not steady, enhance the speed loop and the current
loop appropriately. For example, increase the values of F2-00, F2-03, F2-13, F2-14,
F2-15 and F2-16, and decrease the values of F2-01 and F2-04

 The parameters of speed loop and current loop are defined in group F2.
 The speed loop and current loop response directly affects pressure stability. Set stronger speed
loop and current loop response if allowed.

3.4.3 Setting and Auto-tuning of Motor Parameters

 Parameter Setting

The IS300 controls the servo pump in closed-loop vector control (CLVC) mode. This mode
requires accurate motor parameters. To guarantee good driving performance and running
efficiency, set the motor parameters strictly according to the nameplate of the standard
adaptable motor. The following table lists the parameters to be set.
Function Code Parameter Name Description

0: Common asynchronous motor


F1-00 Motor type 1: Variable-frequency asynchronous motor
2: PMSM

 Rated motor power


 Rated motor voltage
 Rated motor current
F1-01 to F1-05 Model parameters, manual input
 Rated motor frequency
 Rated motor rotational
speed

Number of pole pairs of


A1-04 -
resolver

1: Obtain the value directly from the manual


provided by the motor manufacturer.
2: Obtain the value by means of dynamic
F1-15 Back EMF
auto-tuning if the value cannot be obtained
from the motor manufacturer.

F1-16 Auto-tuning mode Dynamic and static

 Motor Auto-tuning Setting

  17
Chapter 3 Operation, Display and Trial Running 

Auto-tuning
Pr. Setting Application
Mode

After motor auto-tuning is completed, the value of F1-16 is


No operation F1-16 = 0
restored to 0 automatically.

This mode is used when the back EMF of the motor is known.
Static
F1-16 = 1 The motor runs at a low speed during auto-tuning, and
auto-tuning 1
therefore, the overflow valve need not be opened.

This mode is used when the back EMF of the motor is


unknown.
Dynamic The motor runs at a high speed during auto-tuning, and
F1-16 = 2
auto-tuning therefore, the overflow valve must be opened. With-load
auto-tuning reduces the accuracy of motor auto-tuning,
affecting the system control performance.

This mode is used when the back EMF of the motor is known
and there is heavy load.
The motor runs at a low speed during auto-tuning, and
Static therefore, the overflow valve need not be opened.
F1-16 = 3
auto-tuning 2 When wiring of the encoder and motor is correct but Err43 is
reported, use this mode. Otherwise, the resolver feedback
signal is wrong. In this case, check the encoder signal wiring
and installation accuracy.

 Motor Auto-tuning Procedure

Figure 4-11 Motor auto-tuning procedure

  18
Chapter 3 Operation, Display and Trial Running 

3.5 Servo Pump Commissioning

3.5.1 AI Zero Drift Auto Correction

Function Parameter
Step Remarks
Code Setting Description

1. Set the The operation panel The LOCAL/REMOT indicator is


F0-02 = 0
command source. control mode is used. OFF.

After the operation panel displays


The AI zero drift auto
2. Perform AI zero
A3-20 = 1 correction function is "Alcod", press . Then, AI zero
drift auto correction.
enabled.
drift auto correction is carried out.

 You can also perform AI zero drift correction manually: When A3-20= 0 (that is, AI zero drift auto
correction is disabled), view the values of three AIs in U1-04 to U1-06, add 10 mA to each of the
values and then enter the results in F4-18, F4-23, and F4-28.

 After AI zero drift auto correction is completed, the value of A3-20 is automatically restored to 0.

3.5.2 Selection and Parameter Setting of Hydraulic Control Mode

Function Code
Hydraulic Mode Selection Description
Setting

Non-hydraulic control mode A3-00 = 0 The speed mode is used.

The host computer provides the hydraulic


pressure reference and flow reference by
Hydraulic control mode 1 A3-00 = 1 using CAN communication; AI3 provides the
hydraulic pressure feedback; the servo drive
conducts hydraulic control.

AI1 provides the hydraulic pressure reference;


AI2 provides flow reference; AI3 provides the
Hydraulic control mode 2 A3-00 = 2
hydraulic pressure feedback; the servo drive
conducts hydraulic control.

It is the hydraulic control mode implemented


CAN hydraulic control mode by using CAN communication with the host
A3-00 = 3
(specialized) computer. The servo pump control parameters
in group A3 are invalid.

Reserved A3-00 = 4 Reserved

  19
Chapter 4 Function Code Table 

Chapter 4 Function Code Table

Function
Parameter Name Setting Range Min. Unit Default Property
Code
Group U0: Servo Drive Viewing Parameters
0.00 Hz to maximum
U0-00 Running frequency - - ●
frequency (F0-10)
Group U1: Servo Pump Viewing Parameters

U1-00 Real-time angle 0.0°–359.9° - - ●

Hydraulic pressure 0.0 kg to A3-02 (System


U1-01 - - ●
reference hydraulic)
Feedback hydraulic 0.0 kg to A3-03 (Max.
U1-02 - - ●
pressure hydraulic)

U1-03 Motor rotational speed -9999 to 30000 RPM - - ●

U1-04 AI1 voltage -10.00 to 10.000 V - - ●


U1-05 AI2 voltage -10.00 to 10.000 V - - ●
U1-06 AI3 voltage -10.00 to 10.000 V - - ●
Resolver signal
U1-11 0–1000 - - ●
interference degree
Group A1: PG Card Parameters
A1-00 to
Reserved - - - ★
A1-01
Encoder
A1-02 0.0–359.9° 0.1° 0.0° ☆
installation angle
Inversion of feedback
A1-03 0–1 1 0 ★
speed
Number of pole pairs of
A1-04 1–50 1 1 ★
resolver
Resolver signal fault 0.000: Detection invalid
A1-05 0.001s 0.000 ☆
detection time 0.001–60.000s
Group A2: CAN Communication Parameters

A2-01 Local address 1-255 1 1 ☆

0: Broadcast mode
A2-03 CAN multi-pump mode 1 0 ☆
1: Multi-master mode

Group A3: Servo Pump Control Parameters

0: Non-hydraulic control
A3-00 Hydraulic control mode mode 0 0 ★
1: Servo drive hydraulic

  20
Chapter 4 Function Code Table 

Function
Parameter Name Setting Range Min. Unit Default Property
Code
control mode 1 (via CAN
communication)
2: Servo drive hydraulic
control mode 2 (via AI)
3:CAN hydraulic mode
(reserved)
4: Reserved
Rotational speed
Maximum rotational corresponding to lower
A3-01 1 RPM 2000 RPM ★
speed limit of max. frequency to
30000 RPM
System hydraulic 0.0 kg/cm2 to A3-03 0.0
A3-02 175.0 kg/cm2 ☆
pressure (Max. hydraulic) kg/cm2
Maximum hydraulic System hydraulic (A3-02) 0.0
A3-03 2
250.0 kg/cm2 ☆
pressure to 500.0 kg/cm kg/cm2
Hydraulic pressure
A3-04 0–2000 ms 1 ms 20 ms ☆
command rise time
Hydraulic pressure
A3-05 0.0–800.0 0.1 210.0 ☆
control Kp1
Hydraulic pressure
A3-06 0.001–10.000s 0.001s 0.100s ☆
control Ti1
Hydraulic pressure
A3-07 0.000–1.000s 0.001s 0.000s ☆
control Td1
Maximum reverse
A3-08 0.0%–100.0% 0.1% 20.0% ☆
rotational speed
A3-09 Minimum flow 0.0%–50.0% 0.1% 0.5% ☆
0.1
A3-10 Minimum pressure 0.0–50.0 kg/cm2 0.5 kg/cm2 ☆
kg/cm2
Hydraulic pressure
A3-11 0.0–800.0 0.1 210.0 ☆
control Kp2
Hydraulic pressure
A3-12 0.001–10.000s 0.001s 0.100s ☆
control Ti2
Hydraulic pressure
A3-13 0.000–1.000s 0.001s 0.000s ☆
control Td2
Hydraulic pressure
A3-14 0.0–800.0 0.1 210.0 ☆
control Kp3
Hydraulic pressure
A3-15 0.001–10.000s 0.001s 0.100s ☆
control Ti3
Hydraulic pressure
A3-16 0.000–1.000s 0.001s 0.000s ☆
control Td3
Hydraulic pressure
A3-17 0.0–800.0 0.1 210.0 ☆
control Kp4

  21
Chapter 4 Function Code Table 

Function
Parameter Name Setting Range Min. Unit Default Property
Code
Hydraulic pressure
A3-18 0.001–10.000s 0.001s 0.100s ☆
control Ti4
Hydraulic pressure
A3-19 0.000–1.000s 0.001s 0.000s ☆
control Td4
AI zero drift auto 0: Disabled
A3-20 0 0 ☆
correction 1: Enabled
Fault detection time of
0.000s: Detection invalid
A3-21 hydraulic pressure 0.001s 0.500s ☆
0.001–60.000s
sensor
Group F1: Motor Parameters
0: Common
asynchronous motor
1: Variable frequency
F1-00 Motor type selection 1 2 ★
asynchronous motor
2: Permanent
synchronous servo motor
Model
F1-01 Rated motor power 0.4–1000.0 kW 0.1 kW ★
dependent
Model
F1-02 Rated motor voltage 0–440 V 1V ★
dependent
Model
F1-03 Rated motor current 0.01–655.35 A 0.01 A ★
dependent
Model
F1-04 Rated motor frequency 0.00 to max. frequency 0.01 Hz ★
dependent
Rated motor rotational Model
F1-05 0–30000 rpm 1 rpm ★
speed dependent
Model
F1-15 Back EMF 0–65535 V 1 ★
dependent
0: No operation
1: Static auto-tuning (low
speed)
F1-16 Auto-tuning mode 2: Dynamic auto-tuning 1 0 ★
(high-speed)
3: Static auto-tuning 2
(low speed)
Group F2: Vector Control Parameters
Speed loop proportional
F2-00 0–100 1 60 ☆
gain 1
Speed loop integration
F2-01 0.01–10.00s 0.01s 0.30s ☆
time 1
F2-02 Switchover frequency 1 0.00–F2-05 0.01 Hz 5.00Hz ☆
F2-03 Speed loop proportional 0–100 1 60 ☆

  22
Chapter 4 Function Code Table 

Function
Parameter Name Setting Range Min. Unit Default Property
Code
gain 2
Speed loop
F2-04 0.01–10.00s 0.01s 0.30s ☆
integration time 2
F2-05 Switchover frequency 2 F2-02 to max. frequency 0.01 Hz 10.00 Hz ☆
Slip compensation
F2-06 50%–200% 1% 100% ☆
coefficient
Time constant of speed
F2-07 0.000–0.100s 0.001s 0.000s ☆
loop filter
0: Invalid
F2-08 Torque control 1 0 ☆
1: Valid
0: F2-10
1: AI1
2: AI2
Torque upper limit 3: AI3
F2-09 1 0 ☆
source 4: Reserved
5: Via communication
Analog input corresponds
to F2-10.
F2-10 Torque upper limit 0.0%–250.0% 0.1% 200.0% ☆
F2-11 Encoder PPR 1–65535 1 1024 ★
F2-12 Reserved - - - ★
F2-13 Shaft D current loop Kp 0–65535 1 50 ★
F2-14 Shaft D current loop Ki 0–65535 1 50 ★
F2-15 Shaft Q current loop Kp 0–65535 1 50 ★
F2-16 Shaft Q current loop Ki 0–65535 1 50 ★
Group F9: Fault and Protection Parameters
Motor overload 0: Disabled
F9-00 1 1 ☆
protection selection 1: Enabled
Motor overload 0.20–10.00
F9-01 0.01 1.00 ☆
protection gain
Braking voltage 120%–150% (100%
F9-04 1% 130% ☆
threshold corresponding to 530 V)
Input phase loss 0: Disabled
F9-12 1 1 ☆
protection 1: Enabled
Output phase loss 0: Disabled
F9-13 1 1 ☆
protection 1: Enabled
Runaway speed
F9-14 0.50–50.00 Hz 0.01 Hz 10.00 Hz ☆
deviation
Detection time of 0.0s: No detection
F9-15 0.1 10.0s ☆
runaway fault 0.1s–20.0s
F9-16 Motor temperature 0: Disabled 1 0 ☆

  23
Chapter 4 Function Code Table 

Function
Parameter Name Setting Range Min. Unit Default Property
Code
protection 1: Enabled
F9-17 Reserved - 1 0 ☆
F9-18 1st fault type 0: No fault 1 0 ☆
F9-19 2nd fault type 1: Reserved 1 0 ☆
2: Overcurrent during
acceleration (Err02)
3: Overcurrent during
deceleration (Err03)
4: Overcurrent at
constant speed (Err04)
5: Overvoltage during
acceleration (Err05)
6: Overvoltage during
deceleration (Err06)
7: Overvoltage at
constant speed (Err07)
8: Reserved
9: Under-voltage (Err09)
10: Servo drive overload
(Err10)
11: Motor overload
(Err11)
12: Phase loss on input
F9-20 Latest fault type 1 0 ☆
side (Err12)
13: Phase loss on output
side (Err13)
14: Module overheat
(Err14)
15: External device fault
(Err15)
16: Communication fault
(Err16)
17: Contactor fault
(Err17)
18: Current detection
fault (Err18)
19: Motor auto-tuning
fault (Err19)
20: Reserved
21: Data overflow (Err21)
22: Reserved
23: Short circuit to ground

  24
Chapter 4 Function Code Table 

Function
Parameter Name Setting Range Min. Unit Default Property
Code
(Err23)
24-25: Reserved
26: Running time reached
27: Business running
time reached
28-41: Reserved
42: CAN communication
interrupted (Err42)
43: Encoder fault during
motor auto-tuning (Err43)
44: Speed deviation too
large (Err44)
45: Motor overheat
(Err45)
46: Pressure sensor fault
(Err46)
47-48: Multi-pump
parallel run fault (Err47,
Err48)
49: Encoder signal fault
(Err49)
52: Multi-master fault in
multi-pump convergent
flow( Err52)
58: Parameter restoration
fault (Err58)
F9-21 Frequency upon fault - 0.01 Hz - ●
F9-22 Current upon fault - 0.1 A - ●
F9-23 Bus voltage upon fault - 0.1 V - ●
Input terminal state
F9-24 - 1 - ●
upon fault
Output terminal state
F9-25 - 1 - ●
upon fault
Group FP: User Password and Parameter Initialization
FP-00 User password 0–65535 1 0 ☆
0–2
0: No operation
FP-01 Restore default settings 1: Restore default 1 0 ☆
settings
2: Clear fault records
Model
FP-02 Motor model code 0–65535 1 ☆
dependent

  25
Chapter 5 Troubleshooting 

Chapter 5 Troubleshooting

The mixture of the hydraulic circuit of the IMM and the electrical system is very
complicated. Providing the only digital operation panel, the servo drive may reflect faults
of all peripheral devices. These faults may seem to be caused by the servo drive, but may
be actually caused by other reasons. The following part classifies faults into several types,
and describes the fault principles and corresponding solutions from the most common
ones to less common ones. When a fault occurs, you can first determine the fault type,
analyze the causes, and perform troubleshooting according to the instructions.

5.1 Troubleshooting of Common Faults with Alarm

Fault Code  ERR02, ERR03, ERR04


Fault Principle  Overcurrent during running 
After the fault occurs, view the value of F9-22. If the value is 2.5 times of the rated current, it indicates
that overcurrent occurs on the servo drive. 
Fault Cause  Solution 
Motor commissioning
Refer to section 3.4.3 “Setting and Auto-tuning of Motor Parameters”. 
fault 
Disconnect the cables from the motor, and measure the to-ground (housing
of the motor) resistance of U, V, W phases by using the M mode in the ohm
function of the multimeter. On normal conditions, the motor to-ground
resistance is above 5 MΩ. If the measured value is smaller than the value, it
indicates that the motor is short-circuited to ground. In this case, you need
to replace the motor.
Motor short-circuit to
Input terminals U V W
ground  of the motor

Megger

Ground
 
Check whether the mains voltage drops greatly. If the voltage is lower than
Voltage unstable  85% of the rated voltage, overcurrent is likely to occur during running. When
the voltage is too low, stop the servo drive immediately and find the causes.
Check whether the grounding cable exists and whether he servo drive is
well grounded. If the servo drive is poorly grounded, adopt the wiring mode
below. 
Servo drive not
grounded well 

  26
Chapter 5 Troubleshooting 

Fault Code  ERR05, ERR06, ERR07


Fault Principle  Overvoltage during running 
After the fault occurs, view the value of F9-23. If the value exceeds the software overvoltage
protection value, it indicates that overvoltage occurs on the servo drive. The software overvoltage
protection value is 400 V for 2T, 790 V for T, and 890 V for 5T. 
Fault Cause  Solution
Disconnect the braking resistor from the braking unit, and measure the
resistance of the braking resistor by using a multimeter. Compare the
Resistance of braking measured value with the recommended value in section 2.2 “Selection of
resistor too large  Braking Unit and Braking Resistor”. If there is a large difference between the
two values, replace the braking resistor. If the resistance of the braking
resistor is normal, check whether the braking unit is faulty. 
Disconnect cables between the +, - terminals of the braking unit and the
servo drive, and measure the braking unit by using the diode function of the
multimeter with the red probe connected to - and black probe connected to
+. If a voltage drop of about 0.3 V is displayed, it indicates that the braking
unit is normal; otherwise, the braking unit is damaged.
Note: When you connect the +, - terminals of the braking unit to the servo
drive again, ensure correct wiring; if the wiring sequence is reversed, the
servo drive will be damaged.
Three-phase AC power
Braking unit faulty 
Safety contactor

Main circuit R S T U V W
terminals of IS300

Braking unit
PE BR P(+)

Servo motor

Braking
resistor
 
Check whether the mains voltage changes greatly. If the mains voltage is
20% higher than the rated voltage, overvoltage is likely to occur during
Voltage too high 
running. When overvoltage occurs, stop the servo drive immediately and
find the causes. 

Fault Code  ERR09


Fault Principle  Mains voltage too low 
Fault Cause  Solution
Measure the actual mains voltage by using a multimeter. If the measured
Mains voltage lower voltage is lower than 85% of the rated voltage, start the servo drive only
than 85% of the rated after the voltage restores to normal. If the mains voltage is not too low but
voltage  this alarm still exists, check whether the voltage fluctuates greatly. In this
case, load change may cause even larger voltage fluctuation and drop. 

  27
Chapter 5 Troubleshooting 

It is normal that the servo drive reports ERR09 at every power-off. It is


considered as a fault only when ERR09 is reported at power-on. 
Disconnect the snubber circuit board from the bus and measure its
Snubber circuit board resistance. If the measured resistance is larger than 36 Ω, it indicates that
the snubber circuit board is faulty.
The main circuit contactor may be in poor contact or may not work. If the
Main circuit contactor output current of the servo drive is above 070, check the resistance value
faulty when the contactor closes. If the output current of the servo drive is below
070, contact the IMM manufacturer.

Fault Code  ERR10


Fault Principle  Servo drive overload 
Perform a pressure holding action with the maximum pressure. View the current during this process
and compare it with 1.5 times of the rated current of the servo drive. If the viewed current is larger
than 1.5 times of the rated current, it indicates that the motor may demagnetize or the encoder
installation angle changes.
Fault Cause  Solution
Perform motor auto-tuning twice and check whether the value of A1-02
(encoder installation angle) changes. If the value changes a lot, contact
Inovance.
You can refer to section 3.4.3 “Setting and Auto-tuning of Motor Parameters”
or the following procedure to perform the motor auto-tuning.
1. Check that the setting of F1-00 to F1-05 is correct.
Encoder installation 2. Set A3-00 to 0 and F0-02 to 0, and then perform auto-tuning.
angle changing
3. Set F1-16 to 1 and press to start auto-tuning.
This moment "TUNE" is displayed on the operation panel. After
auto-tuning is complete, "TUNE" disappears.
4. Restore the value of A3-00.
5. Start the servo drive again and check whether the alarm persists. If yes,
go to the next step.
Motor encoder fault Refer to the solution of ERR43.
Turn on the overflow valve and perform dynamic auto-tuning (same as the
Motor operation for the auto-tuning problem but set F1-16 to 2), and view the back
demagnetization EMF in F1-15. If the value is lower than 270 V, it indicates that motor
demagnetization occurs. In this case, you need to replace the motor.
Perform an action with pressure 10 kgf, and check the feedback pressure in
U1-02. If the value of U1-02 remains 0, check wiring of the pressure sensor,
Problem of the or use a new pressure sensor and connect it correctly. Perform the same
pressure sensor action again. If the value of U1-02 is still 0, measure AI3-GND by using a
multimeter; if the measured value is 0, replace the terminal block of the
servo drive.
Heavy load of the If the motor is not demagnetized and the alarm is reported with a long time
IMM interval or periodically, it can be determined that the load of the IMM is too

  28
Chapter 5 Troubleshooting 

large. In this case, to protect the IMM, you need to reduce the load and
properly increase the cooling time.
Perform any action on the IMM computer to check whether the motor and
Motor or hydraulic
hydraulic pump rotate normally. If they do not rotate, it indicates that they get
pump stuck
stuck. In this case, contact the IMM manufacturer.

Fault Code  ERR11


Fault Principle  Motor overload 
Fault Cause  Solution
View the rated motor current.
View the value of F1-03 and make it consistent with the rated motor current
Motor overload  on the motor nameplate. If the fault persists, contact the IMM manufacturer.
The motor parameters are F1-01 to F1-05 and F1-15, as listed in the
function code table. 

Fault Code  ERR12


Fault Principle  Phase loss on the input side 
Fault Cause  Solution
1. Peripheral device problem: Check whether the three phases of input
voltage are balanced. If not, eliminate the problem.
Phase loss on the
Note: When the mains capacity is small and the servo drive is powered on
input side
or off frequently, mains fluctuation is large, causing unbalance of the input
three phases.
Power off the servo drive, and measure the rectifier bridge using the diode
function of the multimeter.
Connect the red probe to the - terminal, and measure R, S, T in turn by
using the black probe. Then, connect the black probe to the + terminal, and
measure R, S, T in turn by using the red probe. If the six measurement
values are all about 0.3 V, it indicates that the rectifier bridge is normal. If the
rectifier bridge is open-circuited, replace the rectifier bridge, power on the
Rectifier bridge
servo drive, and perform trial running again.
problem

If the fault persists after you perform the preceding operations, contact the
Drive board problem
IMM manufacturer.

  29
Chapter 5 Troubleshooting 

Fault Code  ERR13


Fault Principle  Phase loss on the output side 
Fault Cause  Solution
Check whether the cables between the servo drive and the motor are
short-circuited or in poor contact.
Disconnect the servo drive from the motor, measure the inter-phase
resistance of U, V, W phases of the motor by using the M mode in the ohm
function of the motor, and check whether the resistance is the same and
above 5 MΩ. If yes, connect the servo drive and the motor and perform trial
running again.
Motor fault
Input terminals U V W
of the motor

Megger

Ground

Power off the servo drive, and measure the IGBT by using the diode
function of the multimeter. Connect the red probe to the - terminal, and
measure R, S, T in turn by using the black probe. Then, connect the black
probe to the + terminal, and measure R, S, T in turn by using the red probe.
If the six measurement values are all about 0.3 V, it indicates that the IGBT
is normal.
Module fault

Internal component If the fault persists after you perform the preceding operations, contact the
fault IMM manufacturer.

Fault Code  ERR14


Fault Principle  Module overheat 
Fault Cause  Solution
Check whether the fan is damaged. Measure the power supplied by the
Cooling fan problem  drive board to the fan, and see whether the measured value is 24 V.
Eliminate the related problems and perform trial running again. 
Air filter problem Check whether the air filter is blocked. If yes, clean the air filter.
Too high ambient If the temperature inside the cabinet exceeds 50C, enhance ventilation and
temperature heat dissipation of the cabinet.

  30
Chapter 5 Troubleshooting 

Fault Code  ERR17


Fault Principle  Contact fault 
Fault Cause  Solution
The AC drive of high power class uses DC contact. Coil is connected to 24 V
DC power. On normal conditions, the resistance value of the coil is
approximately 3–4 Ω. When the main contact closes, the resistance value at
the two ends of the contactor is below 0.1 Ω. Check the resistance value of
the coil and the closing condition of the main contact when performing
maintanance on site.

Relay problem 

 
If the fault persists after you perform the preceding operations, contact the
Drive board problem
IMM manufacturer.

Fault Code  ERR18


Fault Principle  Current detection fault 
Fault Cause  Solution
Check whether hall wiring becomes loose. If not, replace the hall
component.

Hall problem 

If the fault persists after the hall problem is solved, contact the IMM
Drive board problem
manufacturer.

Fault Code  ERR23


Fault Principle  Output short-circuit 
Fault Cause  Solution
Measure whether U, V, W cables of the servo drive are in contact with the
Drive board
earthing cable by using the diode function of the multimeter. On normal
short-circuit to ground
conditions, they are disconnected. If short-circuit occurs, contact Inovance

  31
Chapter 5 Troubleshooting 

for technical support.


Check whether the cables between the servo drive and the motor are
short-circuited or in poor contact.
Disconnect the servo drive from the motor, measure the inter-phase
resistance of U, V, W phases of the motor by using the M mode in the ohm
function of the motor, and check whether the resistance is the same and
above 5 MΩ. If yes, connect the servo drive and the motor and perform trial
running again.
If the fault persists, contact the IMM manufacturer.
Motor short-circuit

Fault Code  ERR27


Fault Principle  Timed startup according to business agreement 
Fault Cause  Solution
Timed startup
according to business Contact the IMM manufacturer.
agreement

Fault Code  ERR42, ERR47, ERR48


Fault Principle  Communication fault 
Fault Cause  Solution
1. Check whether CAN bus cable breaks.
ERR42 2. Check whether the baud rate of the servo drive is set properly.
3. Check whether all servo drives are in hydraulic control mode.
This fault is reported by the master servo drive on normal conditions and is
displayed as ERR47-*, in which * is a number, and indicates that the servo
ERR47
drive with local address (A2-01) of * reports the fault. After the fault of the
servo drive * is rectified and reset, this fault will be reset simultaneously.
This fault is reported by the master servo drive when multiple servo drives
are set to the same local address. Find the duplicated local addresses and
ERR48
modify them. Set the local addresses of multiple servo drives in the order of
1, 2, 3 ……N and avoid repetitive setting.

  32
Chapter 5 Troubleshooting 

Fault Code  ERR43


Fault Principle  Encoder signal feedback abnormal or unavailable 
Fault Cause  Solution
If the fault occurs at the first-time auto-tuning, check whether the setting of
F1-01 to F1-05 is correct. If not, correct the setting, and perform auto-tuning
Auto-tuning fault
again. If the fault persists, change the auto-tuning mode by setting F1-16 to
3. If the fault still persists, go to the next step.
Check wiring of the encoder. Measure the BD9 connector of the encoder by
using the ohm function of the multimeter. The resistance between pins 1 and
2, pins 3 and 4, and pins 5 and 9 is expected to be about 40 Ω or 63 Ω. If the
measured resistance is normal, check whether the wiring sequence
between the encoder and the motor is correct and whether the wiring is
Encoder wiring secure. After ensuring that the encoder wiring is correct, perform
problem auto-tuning again. If the fault persists, go to the next step.

When the encoder is in good contact and powered on, observe whether the
red indicator on the PG card remains on. If yes, it indicates that the PG card
is in poor contact or damaged. After power-off, re-connect the cable on the
right side of the PG card to ensure good contact. Perform auto-tuning again.
If the fault persists, go to the next step.
PG card contact
problem

View the value of U1-11. If the value is larger than 100, check again whether
the encoder wiring is correct and in good contact. If the value is 1000, the
Peripheral PG card or encoder may be damaged. In this case, replace the PG card,
interference and view the value of U1-11 again. If the fault persists after ensuring that the
wiring and PG card are normal, it indicates that the encoder may be
damaged.
Try to rotate the shaft of the motor or hydraulic pump. If the shaft cannot be
Hydraulic pump or
rotated, check whether the motor or hydraulic pump is stuck. Eliminate the
motor stuck
problem, and perform auto-tuning again.
It is rather uncommon that the encoder is damaged. If the fault persists after
Encoder damage
you perform all the preceding operations, contact the IMM manufacturer.

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Chapter 5 Troubleshooting 

Fault Code  ERR44


Fault Principle  Too large deviation between actual speed and reference speed 
Fault Cause  Solution
Check whether the setting of F2-10 (Torque upper limit) is smaller than
Servo drive
150%. If yes, set F2-10 to 150%. Check that the motor parameters F1-01 to
parameters set
F1-05 are correct and whether A3-01 (Max. rotational speed) is lower than
wrongly
F1-05 (Rated rotational speed).
Perform motor auto-tuning twice and check whether the value of A1-02
(encoder installation angle) changes. If the value changes a lot, contact
Inovance.
You can refer to section 3.4.3 “Setting and Auto-tuning of Motor Parameters”
or the following procedure to perform the motor auto-tuning.
1. Check that the setting of F1-00 to F1-05 is correct.
Encoder installation 2. Set A3-00 to 0 and F0-02 to 0, and then perform auto-tuning.
angle changing
RUN
3. Set F1-16 to 1 and press to start auto-tuning.
This moment "TUNE" is displayed on the operation panel. After
auto-tuning is complete, "TUNE" disappears.
4. Restore the value of A3-00.
5. Start the servo drive again and check whether the alarm persists. If yes,
go to the next step.
Motor bearing Disconnect the hydraulic pump from the motor and try to rotate the motor or
damaged or stuck hydraulic pump manually. Check whether there is resistance or noise during
Hydraulic pump rotation. If yes, it indicates that the motor or hydraulic pump is faulty and
damaged or stuck needs to be repaired.
Encoder wiring Check whether the encoder cable is wrongly connected, becomes loose or
improper is short-circuited. If yes, refer to the related solution in ERR43.

View whether the value of U1-11 (Encoder signal interference degree) is 0.


If the value is a non-zero number, it indicates that the encoder suffers
External interference,
interference. The larger the number is, the bigger the interference is. If the
encoder damaged
value is 1000, it indicates that the encoder suffers very big interference, the
encoder is damaged, the encoder cable breaks or the PG card is damaged.
In this case, contact the IMM manufacturer. 

Open the overflow valve and perform static auto-tuning (set F1-16 to 2).
Motor demagnetized Then view the value of F1-15 (Back EMF). If the value is lower than 270 V, it
indicates that the motor is demagnetized. In this case, replace the motor.

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Chapter 5 Troubleshooting 

Fault Code  ERR45


Fault Principle  Motor overheat protection enabled 
Fault Cause  Solution
Check whether the surface of the servo motor is hot. If yes, it indicates that
the temperature is too high. In this case, check the following items:
 Whether the load is very heavy
 Whether motor heat dissipation is good
Motor temperature  Whether the cooling fan is damaged
too high  Whether the dusts block the air filter
If the load is very heavy, reduce the load and then check whether the
temperature declines. If the production requirement cannot be satisfied after
you reduce the load, select the servo motor and servo drive of a higher
power class.
PTC line Check the PTC line connection. Connect the PTC line if it is not connected.
disconnected or If the PTC line is broken, replace it.
broken If the PTC line is connected properly, measure the resistance of the
thermistor. The normal resistance value is below 2 K. If the measured value
Thermistor damaged is infinite, it indicates that the thermistor is damaged. In this case, contact
the motor manufacturer.
If the fault persists after you perform the preceding operations, short PTC-P

I/O board of the servo


and PTC-N and press to reset the servo drive. Then if this fault still
drive damaged
exists, it indicates that the I/O board is damaged. In this case, contact the
IMM manufacturer.

Fault Code  ERR46 (except the servo drive used for hot melt adhesive)
Output current very large but feedback pressure very small during detection
Fault Principle 
time 
Fault Cause  Solution
Set F0-02 to 0 and A3-00 to 0, open the overflow valve and set F1-16 to 2.
Then perform static motor auto-tuning. If the servo drive reports Err43, it
Encoder faulty
indicates that the encoder is faulty. Eliminate the fault according to the
solution in Err43.
Terminals AI3, GND, If the encoder is not faulty, measure the voltage between terminals GND
13V on I/O board and 13V. The normal voltage is about 13 VDC. If the measured voltage is
damaged lower than 10 V, contact IMM manufacturer.
Loosen the overflow valve (ensure approximately 50 kgf pressure). If the
pressure sensor is faulty, the pressure will be out of control generally.
Set 10% pressure on the computer and start the hydraulic pump. At this
Pressure sensor
moment, the actual pressure is higher than the set pressure, which can be
faulty
directly seen from the pressure gauge. If the feedback voltage of the
pressure sensor (U1-06) does not vary with the pressure change, check the
circuit and wiring of the pressure sensor. If the circuit and wiring are normal,

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Chapter 5 Troubleshooting 

replace the pressure sensor.


Disconnect the hydraulic pump from the motor and try to rotate the motor or
Hydraulic pump hydraulic pump manually. Check whether there is resistance or noise during
damaged or stuck rotation. If yes, it indicates that the motor or hydraulic pump is faulty and
needs to be repaired.

5.2 Troubleshooting of Common Faults without Alarm

Fault Symptom  The motor does not rotate.


Fault Principle  External causes
Fault Cause  Solution
Check whether the hydraulic control mode is set correctly, whether F0-02 is
set to 1 and whether A3-00 is set to 2. If not, correct the setting. Meanwhile,
Improper servo drive
check whether the RUN indicator on the operation panel is ON. If yes, it
commissioning
indicates that the servo drive can receive signal and work. If not, go to the
next step.
In the state of hydraulic pump enabled, if the RUN indicator on the operation
No servo drive panel is OFF, check whether the servo drive enabled signal DI1-COM is in
enabled signal the normally closed (NC) state by using the diode function of the multimeter.
If not, find the cause in the circuits.
View the value of U1-04 and U1-05 if there is signal input. If the displayed
values are both 0, it indicates that no signal is received by the servo drive
and you need to check the circuit.
Servo drive not
Check the I/O board of the computer. Disconnect the cable and check
receiving the flow and
whether there is signal on the output side of the computer by using the
pressure signals
multimeter. If yes, re-connect the cable. If there is no display, it indicates that
the I/O board is abnormal. If the display is normal, it indicates that the
component of the servo drive may be damaged.
Measure the voltage of AI1-GND and AI2-GND by using the multimeter. If
I/O board of servo there is reading but the displayed value of U1-04 and U1-05 are 0, it
drive damaged indicates that the I/O board of the servo drive is damaged. In this case,
contact the IMM manufacture.

Fault Symptom  The pressure is instable and the overshoot is large.


Fault Principle  PID regulation problem
Fault Cause  Solution
Solutions to instable pressure:
1. Increase the low-speed speed loop gain appropriately by increasing the
value of Kp (F2-00) and decreasing the value of Ki (F2-01)
PID regulation 2. View the value of U1-03 (Motor rotational speed) at maximum pressure
problem holding. If the motor rotational speed is low, open the overflow valve
approximately to increase the speed at maximum pressure holding. Then
perform commissioning on the motor.
3. Increase the pressure loop approximately by increasing the proportional

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Chapter 5 Troubleshooting 

gain (A3-05) and decreasing the integral time (A3-06) in the prerequisite of
no motor oscillation.
Solutions to large overshoot:
1. Decreasing the integral time of the hydraulic loop and increasing
differential time of the hydraulic loop will restrain overshoot better.
2. On the condition of satisfying the pressure rise response, decrease the
value of A3-25 (S curve inflexion filter time) appropriately.

Fault Symptom  The motor noise and vibration are large.


Fault Principle  Electrical control or mechanical connection problem
Fault Cause  Solution
Carrier frequency set Increase the value of F0-15 (Carrier frequency) but the setting must be
improperly within 5 kHz.
Coupler connection Check whether the coupler connection becomes loose or whether the
improper coupler is worn. If the coupler is damaged, replace it.
Disconnect the hydraulic pump from the motor and separate the coupler.
Rotate the motor manually. If there is uneven resistance or noise during
Bearing damaged rotation, it indicates that the motor bearing is damaged. You can also
increase the motor rotational speed to the rated rotational speed gradually
and check whether there is abnormal noise.
If the coupler is not damaged, check whether the hydraulic pump is
damaged. Set the holding pressure to 175 kgf and observe the motor
Hydraulic pump rotational speed. If the rotational speed is over 200 RPM, it indicates that
damaged the hydraulic pump may be faulty. Then disconnect the hydraulic pump from
the motor, and check the motor first. If the motor is not damaged, you can
judge that the hydraulic pump is faulty.

Fault Symptom  "HC" is displayed upon power-on.


Fault Principle  Power supply fault
Fault Cause  Solution
Disconnect all signal cables and the power supply cable of the cooling fan of
the servo drive. Power off the servo drive, ensure that there is no display,
External short-circuit and then power on the servo drive again, if the display is normal, it indicates
that short-circuit occurs on external signal cables and the power supply
cable of the cooling fan. If "HC" is still displayed, go to the next step.
If "HC" is still displayed after re-power-on, replace the PG card. If the fault
PG card
persists after replacement, contact the IMM manufacturer if the servo drive
short-circuited
is below 30 kW and go to the next step if the servo drive is above 37 kW.
If the signal cables are normal, check the control board. Replace the control
board. Power off the servo drive, ensure that there is no display, and then
Control board faulty
power on the servo drive again. If the display is normal, it indicates that the
control board is faulty. In this case, contact the IMM manufacturer.
Power supply to drive For the servo drive of 37 kW above, replace the drive board. Power off the

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Chapter 5 Troubleshooting 

board faulty servo drive, ensure there is no display, and then power on the servo drive
again. If the display is normal, it indicates that the control board is faulty. In
this case, contact the IMM manufacturer.

Fault Symptom  The motor rotates inversely.


Fault Principle  Output phase sequence wrong
Fault Cause  Solution
Exchange any two of the output UVW cables of the servo drive. Set F0-02

Motor connection (Command source selection) to 2 (Operation panel) and press . Then
wrong
set A3-00 to 0 and F1-16 to 1, and press to start motor auto-tuning.
After the motor auto-tuning is complete, set A3-00 to 2.
In the standby state, view U1-02. The value of U1-02 is 0 on normal
conditions. If A3-10 (Min. pressure) is set to the default value, the value of
U1-02 is below 0.5 and keeps changing. If the viewed value of U1-02 is
abnormal, it indicates that the pressure feedback is abnormal. Set F0-02

Pressure feedback
(Command source selection) to 2 (Operation panel) and press . Set
abnormal

A3-00 to 0 and A3-20 to 1. Then press to perform AI zero drift auto


correction. After AI zero drift auto correction is complete, set A3-00 to 2. If
the fault persists, check whether the pressure sensor is faulty. If yes, follow
solution 3 in Err46. If not, go to the next step.
If the pressure sensor is healthy, check whether the encoder connection is
wrong by referring to the following figure.

Encoder connection
wrong

If the encoder connection is correct but the fault persists, contact the IMM
manufacturer.

  38

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