Portfolio Activity Unit 2
Portfolio Activity Unit 2
Portfolio Activity Unit 2
Behavior
Portfolio Activity Unit 2
Our perception can sometimes ignore important aspects when we scan our surroundings. For
example, in a situation, our assumptions quickly set in. We focus on what is present and
ignore what is missing, which can possibly clarify the behavior of those around us. Amy
Herman termed this phenomenon as the pertinent negative (Burkus, 2016). Sometimes, the
most valuable information is what we cannot see. In the study of perceptions, this
consideration can help us to respond better and avoid misjudgments.
Research the concept, Pertinent Negative as it relates to our personal behaviors and perceptions.
Then answer the following questions in essay format:
1. What are the benefits of Pertinent Negative in human interaction?
2. How can we use the broader view of things in improving our relationships with others?
3. If you were a manager, how would you use pertinent negative in understanding employee
behaviors and actions?
4. Reflect on your current situation to see how this concept can improve your own attitudes,
perceptions, and behaviors.
The pertinent negative is a term traditionally used in medicine to help doctors identify the cause of a
patient’s symptoms. But it can be used in other areas of study. An example that Amy Herman shared
is pertinent negative- “You go into the Emergency Room at the hospital to tell the doctor you have
pneumonia. The doctor knows that pneumonia is present if there are three specific symptoms. As he
examines you, he finds that symptoms 1 & 2 are present, but symptom 3 (the pertinent negative) is
absent. Because of the pertinent negative, or the missing piece, the doctor can rule out the
possibility that you have pneumonia”. Our perception can sometimes ignore important aspects when
we scan our surroundings. For example, in a situation, our assumptions quickly set in. We focus on
what is present and ignore what is missing, which can possibly clarify the behavior of those around
us. Amy Herman termed this phenomenon as the pertinent negative (Burkus,2016). Sometimes, the
most valuable information is what we cannot see
Amy Herman explains Pertinent Negatives as “You need to identify not only what you see, but
what is missing to give people the most accurate picture. It’s not just what someone does, it’s
what they didn’t do”. When it comes to the benefits of the pertinent negative in human
interaction, pertinent negative ensures that we interact in the right manner with different people
and not understand them wrongly. Pertinent Negativity creates a climate of trust and unity
among people. It further helps us to read personality types- When you meet someone for the
first time, you are sending out a range of visual and audio cues that the other person is analyzing
instantly. Your Pertinent Negative can help you determine whether they are introverted,
extroverted, insecure, assertive, or just acting by their body language, first few words, and tone.
Furthermore, pertinent negativity helps human interaction by been adaptable When you can
control your emotions and respond to your new conversational partner in any situation in a
measured and calm tone, you bring your power to the moment.
2. How can we use the broader view of things in improving our relationships with others?
The way humans improve the relationship between others is to increase the level of our
awareness, and then we must adapt ourselves with positive emotions. These include gratitude,
inspiration, happiness and interest, there are also other ways to increase the relationships with
others by spending more time in another culture. The advantage of this attitude will increase our
understanding of human interaction. Secondly, peoples must always have an open mind for any
kind of feedback or ideas. Only in this case, you can improve innovation skills. Furthermore,
one of the biggest challenges we experience in relationships is that we are all different, we can
perceive the world in many ways, life would be very dull if we were all the same, while we
may find it initially easier, the novelty of sameness soon would wear off. So, accepting and
celebrating that we are all different is a great starting point. However, the key is to broaden our
perspective only to see beyond ourselves. Lastly whether there is a disagreement between two
or more peoples, it is important to analyze from both parties first, before taking final actions. At
that moment, we must put ourselves into their situation and try to analyze their perspective.
However, never criticize them in front of the public
3. If you were a manager, how would you use pertinent negative in understanding employee
behaviors and actions?
Workplace attitudes, perceptions, and behavior affect every person in the organization, from the
employees to the clients and even the company owner. Attitudes help to develop the prevailing
workplace environment that determines employee morale, productivity, and team-building
abilities. Pertinent Negative would help creates a positive environment and also helps to achieve
goals and career success by Increasing productivity , leadership skills, Improves teamwork,
Improves decision-making, overcomes challenges, Improves motivation and Interpersonal
relations. Confidence in myself and others and reduce the number of obstacles and difficulties I
will encounter
References
Allport, D. A. (1993). Attention and control: Have we been asking the wrong questions? A critical
review of twenty-five years. In D. E. Meyer & S. Kornblum (Eds.), Attention and performance XIV
(pp. 183–218). Cambridge, MA: MIT Press.
Burkus, D. (2016, September 14). How to notice what you can’t see. Inc. Retrieved
from https://www.inc.com/david-burkus/how-to-notice-what-you-cant-see.html