Portfolio Activity Unit 2

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The key takeaways are that pertinent negative refers to identifying not just what is present but also what is missing in order to get a full and accurate picture of a situation. It involves broadening one's perspective to consider missing elements.

The benefits of pertinent negative in human interaction include interacting with people in the right manner to avoid misunderstandings, building trust and unity, and gaining insights into personality types from subtle cues.

We can use a broader view in relationships by increasing self-awareness and adapting with positive emotions, spending time in other cultures to gain new perspectives, and analyzing situations from multiple viewpoints before making judgments.

Course: BUS 5113- Management Theory and

Behavior
Portfolio Activity Unit 2
Our perception can sometimes ignore important aspects when we scan our surroundings. For
example, in a situation, our assumptions quickly set in. We focus on what is present and
ignore what is missing, which can possibly clarify the behavior of those around us. Amy
Herman termed this phenomenon as the pertinent negative (Burkus, 2016). Sometimes, the
most valuable information is what we cannot see. In the study of perceptions, this
consideration can help us to respond better and avoid misjudgments.

Research the concept, Pertinent Negative as it relates to our personal behaviors and perceptions.
Then answer the following questions in essay format:
1. What are the benefits of Pertinent Negative in human interaction?
2. How can we use the broader view of things in improving our relationships with others?
3. If you were a manager, how would you use pertinent negative in understanding employee
behaviors and actions?  
4. Reflect on your current situation to see how this concept can improve your own attitudes,
perceptions, and behaviors.

The pertinent negative is a term traditionally used in medicine to help doctors identify the cause of a
patient’s symptoms. But it can be used in other areas of study. An example that Amy Herman shared
is pertinent negative- “You go into the Emergency Room at the hospital to tell the doctor you have
pneumonia. The doctor knows that pneumonia is present if there are three specific symptoms. As he
examines you, he finds that symptoms 1 & 2 are present, but symptom 3 (the pertinent negative) is
absent. Because of the pertinent negative, or the missing piece, the doctor can rule out the
possibility that you have pneumonia”. Our perception can sometimes ignore important aspects when
we scan our surroundings. For example, in a situation, our assumptions quickly set in. We focus on
what is present and ignore what is missing, which can possibly clarify the behavior of those around
us. Amy Herman termed this phenomenon as the pertinent negative (Burkus,2016). Sometimes, the
most valuable information is what we cannot see

1. What are the benefits of Pertinent Negative in human interaction?

Amy Herman explains Pertinent Negatives as “You need to identify not only what you see, but
what is missing to give people the most accurate picture. It’s not just what someone does, it’s
what they didn’t do”. When it comes to the benefits of the pertinent negative in human
interaction, pertinent negative ensures that we interact in the right manner with different people
and not understand them wrongly. Pertinent Negativity creates a climate of trust and unity
among people. It further helps us to read personality types- When you meet someone for the
first time, you are sending out a range of visual and audio cues that the other person is analyzing
instantly. Your Pertinent Negative can help you determine whether they are introverted,
extroverted, insecure, assertive, or just acting by their body language, first few words, and tone.
Furthermore, pertinent negativity helps human interaction by been adaptable When you can
control your emotions and respond to your new conversational partner in any situation in a
measured and calm tone, you bring your power to the moment.

2. How can we use the broader view of things in improving our relationships with others?

The way humans improve the relationship between others is to increase the level of our
awareness, and then we must adapt ourselves with positive emotions. These include gratitude,
inspiration, happiness and interest, there are also other ways to increase the relationships with
others by spending more time in another culture. The advantage of this attitude will increase our
understanding of human interaction. Secondly, peoples must always have an open mind for any
kind of feedback or ideas. Only in this case, you can improve innovation skills. Furthermore,
one of the biggest challenges we experience in relationships is that we are all different, we can
perceive the world in many ways, life would be very dull if we were all the same, while we
may find it initially easier, the novelty of sameness soon would wear off. So, accepting and
celebrating that we are all different is a great starting point. However, the key is to broaden our
perspective only to see beyond ourselves. Lastly whether there is a disagreement between two
or more peoples, it is important to analyze from both parties first, before taking final actions. At
that moment, we must put ourselves into their situation and try to analyze their perspective.
However, never criticize them in front of the public

3. If you were a manager, how would you use pertinent negative in understanding employee
behaviors and actions?  

 Develop your communication skills: Communication occurs when someone understands


you, not just when we speak. One of the biggest dangers with communication is that we can
work on the assumption that the other person has understood the message we are trying to
get across. Poor communication in the workplace can lead to a culture of backstabbing and
blame, which, in turn, can affect our stress levels, especially when we don’t understand
something or feel we have been misled. It also can have a positive effect on morale when it
works well and motivates individuals to want to come into work and do a great job
 Learn to give and take feedback to employee. Feedback, in my opinion, is the food of
progress, and while it may not always taste great, it can be very good for you. The ability to
provide constructive feedback to others helps them to tap into their personal potential and
can help to forge positive and mutually beneficial relationships. From our own personal
perspective, any feedback received is free information and we can choose whether to take
or not. It can help you us tap into blind spot and get different perspectives.
 Enforcing Neutrality-Making the effort to enforce neutrality in the working environment
can help reduce any of the other issues associated with perception and attribution. Actions
that minimize bias can make it easier for co-workers to collaborate on projects and can help
prevent unnecessary hostility in the office. Bias and stereotypes can distort people's
perceptions, Organization can enforce it by encouraging staff to focus on the task(s) at hand
and by blocking out distractions. When conflict develops as a result of perception and
attribution, having a neutral party step in to act as a moderator can also help.
4. Reflect on your current situation to see how this concept can improve your own attitudes,
perceptions, and behaviors. 

Workplace attitudes, perceptions, and behavior affect every person in the organization, from the
employees to the clients and even the company owner. Attitudes help to develop the prevailing
workplace environment that determines employee morale, productivity, and team-building
abilities. Pertinent Negative would help creates a positive environment and also helps to achieve
goals and career success by Increasing productivity , leadership skills, Improves teamwork,
Improves decision-making, overcomes challenges, Improves motivation and Interpersonal
relations. Confidence in myself and others and reduce the number of obstacles and difficulties I
will encounter

References

McLeod, S. (2018). Attitudes and behaviors. Simply Psychology. Retrieved


from https://www.simplypsychology.org/attitudes.html

Allport, D. A. (1993). Attention and control: Have we been asking the wrong questions? A critical
review of twenty-five years. In D. E. Meyer & S. Kornblum (Eds.), Attention and performance XIV
(pp. 183–218). Cambridge, MA: MIT Press.

Burkus, D. (2016, September 14). How to notice what you can’t see. Inc. Retrieved
from https://www.inc.com/david-burkus/how-to-notice-what-you-cant-see.html

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