City College of Tagaytay: Republic of The Philippines
City College of Tagaytay: Republic of The Philippines
City College of Tagaytay: Republic of The Philippines
MODULE 4 - PRELIM
Time: ____________
Homeschool:____________
Learning Outcomes
explain the concept of culture and globalization
discuss how cultural and global issues affect communication
appreciate the significance of understanding the effects of culture and
globalization in communication
Rationale:
It is common for people to share information with others who are culturally
different from them. This is particularly true when they are interacting within a
multicultural environment - be it an academic institution, a business firm, a
professional organization or a neighborhood. Undeniably, since culture influences
communication, they need to learn how to develop their competence in intercultural
communication.
1
Topic/s:
Lesson 3: Communication and Globalization
Local and Global Communication in Multicultural Settings
Indeed, the world has changed not only physically because of drastic
climate change but also culturally because of the development of electronic
and now digital media which has reduced the distance of people from
different parts of the globe. The world is now viewed as a global village
where people and their culture are brought together as one community by
electronic communications, particularly the internet. Food, music, education,
religion and government among others are linked together and “compressed
into one super-culture” (Dixon, 2009). In the global village, people may be
physically distant from one another yet everyone has become a neighbor.
Undoubtedly, at the heart of this phenomenon is the relationship between
communication and culture.
B. Definition of Culture
The system of shared belief, values, customs, behaviors, and
artifacts that the members of society use to cope with their world
and with one another, and that are transmitted from generation to
generation through learning. -Brian Schwimmer, University of
Manitoba
The comulative deposit of knowledge, experience, beliefs, values,
attitudes, meanings, hierarchies, religion, notions of time, roles,
spatial relations, concepts of the universe, and material onjects and
possessions acquired by a group of people in the course of
generations through individual and group striving. -life Choudhury,
Texas A&M University
C. Manifestation of Culture
The differences in cultures of people are minifested in various ways and
at different levels. Hofstede, Hofstede and Minkov (1997) identified these
levels as symbols, heroes, rituals and values.
Symbols are the most evident - words, gestures, pictures, clothes,
acts or objects that carry a particular meaning - which are
recognized only by members of the same culture. Symbols easily
develop and disappear. A culture’s symbols are easily imitated by
other cultures.
Heroes are past or present, real or fictitious personas who are
respected and admired in a culture. They posses qualities that are
2
highly valued by members of a culture. According to Deal and
Kennedy (1982) the hero is a great motivator, the person everyone
will depend on when beset with problems.
Rituals are a collection of activities such as ways of greetings,
paying respect to others, religious and social ceremonies. They hold
social significance although often times they are acted out for their
own sake.
Values are the core of a culture. They consist of a culture’s
predilection between right and wrong, good and bad, likes and
dislikes, and natural and unnatural. They are interconnected with
what is moral or ethical standards of a culture.
D. Co-cultures Defined
From the previous definitions, culture can be considered as the system of
knowledge, beliefs, values, customs, attitudes, and utilitarian objects that are
acquired, shared and used by a specific portion of a population. When a
person closely aligns with a cultural group, he or she acquires a certain
cultural identity. Culture can be dominant in the sense that majority of a
population possess and share the same knowledge, beliefs, values, customs,
attitudes, and materials. On the other hand, people can be part of a co-culture,
or subculture, in which they are members of the same parent culture but
differ in some racial or ethnolinguistic characteristics from that parent
culture. The Philippine culture, for example, is the parent culture of Igorot,
Lumad and Yakan cultures and of cultures of other tribal groups or
indigenous peoples in the country.
Philippine Culture
3
E. Strategies of Interaction within a Culture
Individuals or groups of people who migrate to a whole new
environment by choice, necessity or force have to contend with the new
system of the host or dominant culture.
1. Power Distance Index (PDI) refers to the level of inequality that exists
between people who hold and who do not hold power. Malaysia
with a high PD rating of 100 accepts an unequal hierarchical distribution
of power. In this country, employees will not take any action unless
guided and directed to finish a task. A leader’s status is recognized in
cultures with high PDI score. Contrarily, cultures with low power
distance score believe that power is shared and considerably distributed.
As such, supervisors and employees are considered almost as equals.
Likewise, employees who will be directly affected by a decision are
involved in decision making.
4
valued. On the other hand, cultures with low IDV score tend to promote
group welfare towards stability and harmony, and therefore suppress
behaviors (giving derogatory remark in public) that may espouse
disagreement or disintegration. Panama and Guatemala of Central
America have very low IDV scores.
5
G. Defining Intercultural Communication
6
cultures or people, despite their assortment, assimilate to produce
a new amalgam of culture and co-exist as one strong
homogenous American nation.
Pluralism refers to the acknowledgement of cultural relativism
and promotion of respect for uniqueness and forbearance of
diversity of cultures. Instead of creating a new hybrid of culture
like in melting pot theory, all cultures are allowed to co-exist
with one another. For a successful intercultural communication to
thrive in a pluralistic society, people need to understand and
interact with others with different social and educational
backgrounds, values, lifestyles, religious and political beliefs,
behavioral norms, communication styles, etc.
7
another culture and talk to him or her and ask direct questions in
a conversation intended to help you better understand his or her
culture.
J. Intercultural Communication Tips (by Commisceo Global
Consulting)
Working across cultures is a new experience for many people.
Intercultural communication can be a dynamic and creative affair but
occasionally due to the inability to interpret people correctly it can be a
challenge. Building an understanding of other people’s cultures, their
communication styles and behaviors can go a long way in improving
relationships and being more successful in an intercultural environment.
Even without trawling through lots of books, articles or even taking
part in an intercultural communication workshop, it is possible to
implement some basic principles to help improve one’s intercultural
communication skills. The following intercultural communication tips
are provided to help people working in international and multicultural
environments get some basic insight into dealing more effectively with
people and not letting culture become an issue.
8
7. Humor. In an intercultural environment one man’s joke is another’s
insult. Be wary of differences in the sense of humor and also the
acceptability of banter and the like in a business environment.
1. Eye Contact – whether or not eye contact is made, who makes it and
how long it lasts vary tremendously in meaning. In many Asian
cultures, avoiding eye contact is seen as a sign of respect. However,
those in Latin and North America consider eye contact important for
conveying equality among individuals. In Ghana, if a young child
looks an adult in the eye, it is considered an act of defiance.
9
There are also a wide range of cultural viewpoints on the appropriate
rules regarding physical contact between both similar and opposite
genders.
Instruction/s:
Read and analyze the different instructions given below. Follow what they tell
you to do.
10
Activities:
A. Case Study: Read the case. Then answer the qustions that follow. (Source:
http://www.freeonlineresearchpapers.com/intercultural-communication-
workplace)
11
2. Where was she from?
_______________________________________________________________
_______________________________________________________________
_______________________________________________________________
_______________________________________________________________
_______________________________________________________________
_______________________________________________________________
_______________________________________________________________
_______________________________________________________________
_______________________________________________________________
_______________________________________________________________
_______________________________________________________________
_______________________________________________________________
_______________________________________________________________
_______________________________________________________________
_______________________________________________________________
12
_______________________________________________________________
_______________________________________________________________
_______________________________________________________________
Learning Partner
In this, the twelve behavioral and cognitive competencies have been mixed
up with their descriptions. Try to match them appropriately. Write the letter of the
correct answer.
Column A Column B
13
_______7. Empathy G. is conscious about one’s self (the way
one looks) and about one’s reputation
elsewhere
I. True or False
II. Identification
14
______________________8. It is a process through which one culture adopts the
practices and values of another culture, while still
retaining its original culture.
______________________9. It is a stregy in which individuals reject the dominant or
host culture in favor of preserving their culture of
origin.
______________________10. It is the view that all cultures are equal in value and
therefore should not be judged on the basis of another
cultural perspective.
______________________11. It recognizes cultural relativism and promotes respect
for uniqueness and forbearance of diversity of cultures
instead of creating a new mixture of cultures.
______________________12. It is the tendency to see our own culture as superior to
all others.
______________________13. These are composed of members of the same general
culture who differ in some ethnic or sociological way
from the parent culture.
______________________14. It is the view that different cultures should be
assimilated into the dominant culture.
______________________15. It refers to exchanging information between people
from different cultures.
Summative Evaluation:
What are your thoughts and/or feelings after reading the articles? Explain using
your own words.
15
Reference:
16