Code of Practice For Wastewater Overflow Management
Code of Practice For Wastewater Overflow Management
Code of Practice For Wastewater Overflow Management
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Updated according to Environment Protection (Water Quality) Policy 2015.
Information Officer
Environment Protection Authority
GPO Box 2607
Adelaide SA 5001
Website: www.epa.sa.gov.au
Email: [email protected]
ISBN 978-1-921495-02-1
September 2008
Disclaimer
This publication is a guide only and does not necessarily provide adequate information in relation to every situation. This
publication seeks to explain your possible obligations in a helpful and accessible way. In doing so, however, some detail
may not be captured. It is important, therefore, that you seek information from the EPA itself regarding your possible
obligations and, where appropriate, that you seek your own legal advice.
This document may be reproduced in whole or part for the purpose of study or training, subject to the inclusion of an
acknowledgment of the source and to it not being used for commercial purposes or sale. Reproduction for purposes other
than those given above requires the prior written permission of the Environment Protection Authority.
Code of practise for wastewater overflow management
Table of contents
Summary ..............................................................................................................................................................................1
1 Introduction ...................................................................................................................................................................3
2 Background ...................................................................................................................................................................4
3 Application ....................................................................................................................................................................5
8 References...................................................................................................................................................................17
List of figures
Figure 1 The wastewater overflow abatement planning process ....................................................................................14
Summary
This code of practice applies in South Australia for all wastewater systems that collect, treat and dispose of wastewater
from multiple domestic, commercial and industrial sources, and for all schemes where reuse of such wastewater occurs.
The code provides guidance and in some cases instruction to assist wastewater system operators prevent the
occurrence of overflows whenever possible, and to minimise the frequency and volume of such overflows. Wastewater
system operators are obliged to comply with this code.
If there is the potential for environmental harm from a wastewater overflow, the wastewater system operator is also
obliged under section 83 of the Environment Protection Act 1993 to notify the Environment Protection Authority.
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Code of practice for wastewater overflow management
1 Introduction
Operators of wastewater infrastructure have obligations and responsibilities under the Environment Protection Act 1993
(EP Act), the Policies made under it and the Environment Protection (Water Quality) Policy 2015 (WQ Policy) in
particular.
These include general obligations to not operate in a way that causes pollution, specific obligations to not cause
environmental harm and obligations to comply with the mandatory requirements of the relevant Environment Protection
Policies (EPPs).
The purpose of the Code of practice for wastewater overflow management is to provide advice on how operators of
wastewater infrastructure can comply with their environmental obligations. The code applies in South Australia for all
wastewater systems that collect, treat and dispose of wastewater from multiple domestic, commercial and industrial
sources and to all schemes where reuse of such wastewater occurs.
It provides guidance, and in some cases instruction, to assist wastewater system operators to prevent the occurrence of
overflows whenever possible, and to minimise the frequency and volume of such overflows.
A note on terminology: the code contains a range of contexts in which it seeks compliance.
For some issues it does not seek to direct compliance in a particular way and recognises that persons
will exercise options within the overall framework of the code. In these cases the term ‘may’ is used.
In some cases, the code indicates that a particular course of action is desirable if compliance is to be
maintained. In these cases ‘should’ is used.
Finally, there are cases, where a failure to comply with the code will, in the EPA’s view, expose the
environment to a risk of harm or may lead to a breach of the EP Act or an EPP. Under these
circumstances, the word ‘must’ is used. In these cases, the EPA may consider that the circumstances
of the failure to comply are sufficient to warrant the issuing of an environmental protection order (EPO)
in order to give effect to the WQ Policy and the code.
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Code of practice for wastewater overflow management
2 Background
The waters of South Australia are an extremely important part of our environment. They contribute to both society and the
environment by:
The activities supported by our waters include swimming, waterskiing, fishing, sailing and boating. Wastewater overflows
are a potential source of pollutants that can jeopardise these uses.
The WQ Policy has been developed with the aim of improving and protecting the quality of water in our streams, rivers
and lakes, wetlands, estuaries and seas, and groundwaters. The policy defines the levels of protection considered
necessary for the waters of the state.
While wastewater collection and distribution systems provide health and environmental benefits to South Australian
communities, overflows can occasionally occur despite the best efforts of the operator, for example by unforeseen
blockages in the system. This code, which has been incorporated into the WQ Policy and is therefore part of it, aims to
reduce the likelihood of overflows that might present a threat to SA water quality.
The code was developed by the EPA in partnership with SA Water, United Water, the Department for Health (DH) and
local government to assist operators of wastewater systems to comply with the WQ Policy.
actions to mitigate the impacts of overflows of wastewater in its various forms, including but not necessarily limited to
untreated wastewater, CWMS wastewater, treated effluent and reclaimed water.
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Suitable for potable consumption following treatment.
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Code of practice for wastewater overflow management
3 Application
This code of practice applies to all operators of wastewater collection, treatment and disposal systems. It has two
significant sections:
Failure to comply with the code may lead to an EPO being issued against an operator in order to give effect to the WQ
Policy. Should an operator fail to comply with an order they risk being prosecuted. Furthermore, failure to comply with the
code may lead to circumstances where the operator is in breach of the general environmental duty of care as described
in section 25 of the EP Act. In addition, the operator would be prosecuted should the failure to comply leads on to
environmental harm or nuisance.
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Code of practice for wastewater overflow management
Organisational management
system maintenance, which may include separate responsibilities for inspection and maintenance
notification protocols to follow in the event of serious overflows including notification of relevant authorities, sensitive
downstream users and the public as appropriate
Appropriate wastewater system planning is an important component of effective overflow minimisation. Planning should
involve designing the system to convey projected wastewater flows, and assessing the impact on system capacity of
redevelopments in existing areas and extensions to serve new areas.
In order to minimise future overflows, the operator should have in place clear requirements for the design, construction,
inspection and testing of new systems to complement suitable system planning for new developments.
The operator should not accept new connections that are substandard or overload the wastewater system. Minimising
overflows from new systems should be based on best practice for the situation under consideration and should have
regard to Guidelines for Wastewater Systems—Wastewater System Overflows, Chapter 8, National Water Quality
Management Strategy (November 2004).
It may be possible to operate in a manner that utilises the storage available within the system to minimise the extent of
overflows. This approach relies on using all available capacity of the pumping station wet wells and connecting
wastewater systems. It can be done through manual intervention in the operation of the system or by using a supervisory
control and data acquisition (SCADA) system where available. The ability of the operator to manage the system to
maximise wet weather storage is generally limited and may often only be a short-term option.
A range of system input (or demand-side) management techniques can be used to minimise overflows and their impacts.
These pollution prevention techniques include:
controlling wastewater inputs, in particular, major trade waste discharges to the wastewater system
customer education
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Code of practice for wastewater overflow management
Asset management, which includes development of an asset register addressing the whole life operation of the
infrastructure, is a key principle of system management. Maintenance of wastewater systems to minimise overflows is an
important component of asset management and may be relatively expensive.
1 Preventive maintenance. These are scheduled activities, including routine inspections, which are performed before
failure of the asset. This extends the equipment life, reduces overall maintenance costs and increases system
reliability.
Where appropriate preventive maintenance can be scheduled using a risk-based approach, considering factors such
as the consequences of an overflow, the age of the asset, wastewater system diameter, the likelihood of the
overflow, sensitivity of the receiving environment, and the adequacy of the maintenance program.
Problems identified during routine inspections must be recorded and assessed for necessary maintenance or repair
actions.
2 Corrective (or reactive) maintenance. This relates to the use of an asset until it fails and requires repair or
replacement.
3 Emergency maintenance. This is a form of corrective maintenance that is applied to a critical asset that has failed,
and may result in a risk to human health or the environment.
Maintenance planning must be undertaken for all systems; an operational review of the system can be undertaken before
a plan is prepared. Where undertaken, this review should involve assessing existing facilities, operating conditions and
maintenance practices.
A schedule for routine inspections of the wastewater system must be prepared, with priorities clearly stated.
A system for recording and documenting the maintenance history must be included in any plan developed for operation
and maintenance. These records, based on inspection reports, should include information on when elements of the
system were inspected and what, if any, maintenance was performed.
Operators must be aware of, and monitor, the significant issues in their systems. In larger systems, this information
should be included in the GIS for the system. A ‘significant issue’ is one where a failure to maintain may lead to an
overflow.
Policies, procedures or protocols for system operation and maintenance are essential for good management. These
should be reviewed periodically and used for personnel training and monitoring activities as necessary.
Monitoring of overflows
Consideration should be given to the use of telemetry or SCADA systems to provide alarms back to the operator.
While the goal of effective wastewater system management is to convey, treat, reuse or dispose of wastewater, overflows
occasionally occur.
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Code of practice for wastewater overflow management
Operators must have procedures in place to minimise the impacts of a wastewater overflow. They must provide 24-hour
emergency response to minimise or eliminate overflows, and the emergency response teams must when responding to a
wastewater overflow, have regard to the established emergency response plan.
An emergency response plan must be developed and implemented for all wastewater systems. The plan should have
regard to the availability of infrastructure details, operation and maintenance plans, appropriately trained and equipped
personnel, and reporting and notification procedures for management, regulators and stakeholders.
Emergency response teams should to have access to all wastewater facilities, and to appropriate equipment and
information to manage wastewater overflows. These include:
access to physical plans of the system so that, for example, the volume of wastewater stored in a rising main and the
estimated time taken for that main to empty by gravity via a breach in the main can be determined.
sampling equipment
The cause of the overflow must be addressed as soon as practicable. Addressing the cause may be a two-stage process,
involving temporarily stopping the overflow and then undertaking permanent repairs.
Reasonable and practicable containment of the overflow must be undertaken to prevent the continued risk of pollution to
the environment. Containment aims to capture the overflow while it is occurring, so that as much of the wastewater as
practicable is returned to the wastewater system when operations are restored. The method has the potential to cause
problems at the site or upstream and should be used with caution.
the use of wastewater pumping or vacuum trucks (to remove pools of wastewater or to pump out overflowing pump
wells)
temporary generators for pumping stations if the power supply has failed, and temporary pumps if the pumps have
failed
bypass pumping
It may be possible to disinfect ground affected by wastewater or pooled areas. However this should be limited to localised
areas and isolated pools produced by the overflows, and must not include disinfecting waterways unless directed to do so
by Department of Health (DH) and/or the EPA.
Care should be taken to ensure that disinfection does not cause further environmental harm. Disinfection may be
inappropriate in some areas such as parks and riparian zones.
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Code of practice for wastewater overflow management
In emergencies, such as a major overflow event greater than one or two days, consideration should be given to restricting
inflows to the system.
During containment, and clean-up or remediation, the risk to human health must be managed. This can be done by
restricting access with temporary emergency fencing and by erecting warning signs. Any residents or members of the
public likely to be directly affected by the overflow should be informed. Warning measures must remain in place until
there is no potential human health risk arising from the overflow.
Water sampling may be required and guidance on this should come from the EPA/DH based on their assessment of the
environmental and/or health risk.
Any environmental harm caused by an overflow must be cleaned up and may require remediation. Clean-up involves
three basic steps, usually taken in the following order:
2 Washing the spill area to dilute any remaining wastewater, especially where there is the potential for high public
exposure.
3 Disinfecting hard surfaces in high public exposure areas to reduce the risk to human health, as directed by DH and
approved by the EPA.
Cleaning up may require the removal to an acceptable level of all pollutants, including sediments and gross solids that
may be left by an overflow. Any structures damaged by erosion or other effects of the overflow should also be repaired.
Unless done so with prior EPA approval, clean up must not involve the potentially harmful activities of hosing down of
gross solids and other pollutants into stormwater drains or aquatic environments, the over-use of disinfectants, or the use
of environmentally damaging disinfectants.
The necessary volumes of mains or other water, the concentration of disinfectant in that water and contact time
required to meet the minimum human health protection requirements in consultation with DH.
The nature of the immediate environment and any applicable environmental values of the receiving waters.
The time of year and the proportion of stream flow that is likely to be made up of disinfected wash-down water from
the clean-up process.
The potential for the clean-up water to be contained and removed so that discharge to receiving waters is avoided.
Records must be kept of all actions undertaken to manage the response and minimise environmental harm.
At the end of the clean-up all parties involved, including the EPA, should be notified to verify that the incident has been
addressed and circumstances can return to normal.
The cause of an overflow must be investigated. When the cause has been determined, actions must be implemented by
operators consistent with the level of risk to prevent a recurrence of the event.
If requested to do so by relevant regulatory authorities the operator must provide a report on significant individual
overflows, or an annual report that summarises all overflows.
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Code of practice for wastewater overflow management
After an overflow has been detected and the level of risk presented by the overflow estimated, the operator must alert the
following appropriate agencies:
SA Water, United Water and United Utilities must notify the appropriate agencies as described in the
Water/Wastewater Incident Notification and Communication Protocol (DH 2014).
Councils and other operators must notify the appropriate agencies as described in the Wastewater incident
notification and communication protocol, which is a condensed version of the above and can be found on the EPA
website3.
The protocols provide direction on notification to appropriate government agencies and required reporting times for
incidents, to ensure that a timely and appropriate response is implemented.
In addition, all operators are obliged under section 83 of the EP Act to report any incident that has the potential to cause
environmental harm to the EPA.
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www.epa.sa.gov.au/environmental_info/waste/liquid_waste/wastewater_management
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Code of practice for wastewater overflow management
planning, which includes both short- and long-term improvement measures, eg environment improvement programs
effective operation and maintenance of the system that includes having procedures covering operational controls,
maintenance and monitoring.
If a wastewater system has an Environment Management System (EMS) to AS/NZS ISO 14001 standard, the
Environmental Management Program for the system would be deemed to encapsulate the requirements for short- and
long-term plans. A short-term plan is considered to extend for up to two years.
Wastewater overflow abatement plans must be developed by operators in relation to all of their wastewater systems.
These plans must include the objectives that the plan is intended to meet, related performance criteria, management
strategies, required monitoring and reporting procedures and an implementation schedule (or program) providing a
timetable for the implementation of the adopted actions.
In developing a wastewater overflow abatement plan, the following components (1 to 5 below) must be considered.
1 Objectives
The first step of the abatement planning process involves defining the objectives that the plan is intended to meet.
Where practicable, these should be quantifiable objectives, against which the performance of the plan can be measured.
ensuring that overflows do not compromise environmental water quality and human health values.
This part of the planning process comprises a description of the existing nature and conditions of the wastewater system
infrastructure, and an assessment of the current management processes and organisational context against the
principles of wastewater system management.
Data collected on wastewater systems will relate to the configuration and condition of the wastewater system, a history of
overflow events, operation and maintenance practices and environmental factors relevant to the particular locations. The
extent of the information collected will depend on the extent of the system, the characteristics of the wastewater being
dealt with and the likelihood and environmental consequences of any potential overflows.
For some systems, this data may not be readily available. In these circumstances, the plan could be prepared based on
the available data, supported by scientific and engineering expertise. An action identified in the plan should be to collect
important additional data to enable future versions of the plan to be refined. If the data is not adequate to allow the risk to
be assessed, additional investigations should be undertaken before proceeding further with the plan.
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Code of practice for wastewater overflow management
3 Risk analysis
This step involves identifying the issues or problems that may prevent the management objectives from being met, and
assessing their likelihood of occurrence and the consequences. The consequences of an overflow will be affected by a
number of aspects including the quality and quantity of wastewater, the time and duration of the overflow and the
characteristics of the receiving environment. These aspects should be considered when undertaking the risk assessment.
The level of complexity of investigations to assess the risk of overflows will vary depending on the system size, the
consequence and likelihood of the potential hazard and the resources available. The likelihood of overflow would need to
be examined with the understanding of the characteristics of the area of study – for example, hydrology of the wastewater
system, emergency response, access and resources.
Key information collected to quantify the risk presented by a particular overflow may include:
Following identification of these issues, the causes can be identified and their relative contribution to the problem
assessed. This will enable the development of cost-effective management strategies and assist with allocating priorities
for action.
Both shorter- and longer-term measures should be identified and assessed for environmental, economic and social
impacts. Generally the shorter-term actions are non-structural and can be implemented at moderate cost. Short-term
measures are likely to relate to:
recording procedures, ie those responsible for management of the wastewater system should record events and
causes of overflows, particularly dry weather overflows, for statistical predictive and management purposes
reducing overflows to a specified level (eg a limit on the average annual frequency of choke-related overflows)
Longer-term approaches generally focus on the upgrade of systems (including rehabilitating degraded wastewater
systems, installing additional wastewater systems, installing surge detention tanks, installing telemetry and alarm
systems and upgrading pumping stations). Further investigation, design and environmental impact assessment may be
needed before implementation, or refinement of management and maintenance practices over a number of years to
further reduce overflows.
The least risk of wastewater system failure is achieved through a combination of infrastructure modification (assessment
and capacity increase) and selective source control. The actual flows in the systems may be vastly different from the original
design flows. Tools such as flow monitoring, hydraulic modelling and statistical predictive techniques may be used to assess
the existing system’s actual or likely performance and to find the best improvement options.
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Code of practice for wastewater overflow management
5 Improvement strategies
The wastewater overflow abatement plan must include monitoring and reporting procedures to address the progress of
the plan’s implementation and to check whether its objectives are being achieved.
Management procedures, including reporting of milestones, can be used to monitor the plan’s implementation. Monitoring
of the plan’s outcomes may include monitoring within the wastewater system (eg flows, overflow frequency) and
environmental monitoring (eg water quality or river health).
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Code of practice for wastewater overflow management
Operators should actively monitor the effectiveness of the plan, and report on the findings to the EPA (and also to the
community if appropriate). Monitoring and reporting are considered essential to ensure the plan delivers continual
improvement.
Prepare wastewater
system overflow
abatement plan
The preparation of the plan is only one part of wastewater overflow management. There should also be a review of the
implemented practices leading to ongoing improvements by the operator.
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Code of practice for wastewater overflow management
Maintenance planning must be undertaken for all systems. Significant maintenance issues must be reported to
management (pg 7).
A schedule for routine inspections of the wastewater system must be prepared, with priorities clearly stated (pg 7).
A system for recording and documenting the maintenance history must be included in any plan developed for
operation and maintenance (pg 7).
Operators must be aware of, and monitor, the significant issues in their systems. In larger systems, this information
should be included in the GIS for the system. A ‘significant issue’ is one where a failure to maintain may lead to an
overflow (pg 7).
Emergency response
Operators must have procedures in place to minimise the impacts of a wastewater overflow. Operators must provide
24-hour emergency response to minimise or eliminate overflows. The emergency response teams must, when
responding to a wastewater overflow, have regard to the established emergency response plan (pg 8).
An emergency response plan must be developed and implemented for all wastewater systems (pg 8).
The cause of the overflow must be addressed as soon as practicable. Addressing the cause may be a two-stage
process, involving temporarily stopping the overflow and then undertaking permanent repairs (pg 8).
It may be possible to disinfect ground affected by wastewater or pooled areas. However, this should be limited to
localised areas and isolated pools produced by the overflows, and must not include disinfecting waterways unless
directed to do so by DH and/or the EPA (pg 8).
During containment, and clean-up or remediation, the risk to human health must be managed (pg 9).
Warning measures must remain in place until there is no potential human health risk arising from the overflow (pg 9).
Unless done so with prior EPA approval, clean up must not involve the potentially harmful activities of hosing down of
gross solids and other pollutants into stormwater drains or aquatic environments, the over-use of disinfectants, or the
use of environmentally damaging disinfectants (pg 9).
Records must be kept of all actions undertaken to manage the response and minimise environmental harm (pg 9).
If requested to do so by relevant regulatory authorities, the operator must provide a report on significant individual
overflows, or an annual report that summarises all overflows (pg 9).
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Code of practice for wastewater overflow management
o SA Water, United Water and United Utilities must notify the appropriate agencies as described in the
Water/Wastewater Incident Notification and Communication Protocol.
o Councils and other operators must notify the appropriate agencies as described in the Wastewater
incident notification and communication protocol which is a condensed version of the above and can be
found on the EPA website (pg 10)
In developing a wastewater overflow abatement plan, the following components (pg 11) must be considered:
o objectives
o risk analysis
o improvement strategies.
Improvement strategies
The wastewater overflow abatement plan must include monitoring and reporting procedures to address the progress
of the plan’s implementation and to check whether its objectives are being achieved (pg 13).
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Code of practice for wastewater overflow management
8 References
ANZECC/ARMCANZ 2000, Australian and New Zealand Guidelines for Fresh and Marine Water Quality Paper No. 4.
AS/NZS ISO 14001, Environmental management systems—Specification with guidance for use.
National Water Quality Management Strategy, November 2004, Guidelines for Wastewater Systems—Wastewater
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Code of practice for wastewater overflow management
9 Definitions
aquatic ecosystems any watery environment from small to large, from ephemeral to permanent or from pond to
ocean, in which plants and animals interact with the chemical and physical features of the
environment.
concentration the quantifiable amount of chemical in water, food or sediment per unit volume or mass, eg
milligrams per litre.
community wastewater a system for the collection and management of wastewater generated in a town, regional
management system area or other community, but does not include – (a) SA Water sewerage infrastructure; or (b)
(CWMS) after 1 July 2015–a system with a capacity that exceeds 2000 EP
dry weather flow (DWF) the flow carried by a wastewater system during dry weather. It consists of flows generated by
properties connected to a wastewater system, excluding the effects of inflow and infiltration.
inflow the entry of water into the wastewater system resulting from rainfall.
operator an organisation responsible for the operation and maintenance, monitoring, or internal
regulation or assessment of the performance or management of a wastewater system.
pumping main (or rising a pressurised pipeline through which wastewater is pumped, generally rising from the pump
main or pressure main) station to the point of discharge into the receiving wastewater system or structure.
reclaimed/recycled water which has been derived from wastewater systems (including CWMS) and treated to a
water standard which is satisfactory for its intended use.
risk the chance of something happening that will have an impact upon objectives. It is measured
in terms of consequences and likelihood.
suspended solids after filtering a well-mixed sample through a weighed standard glass-fibre filter and drying the
residue on the filter at 103 to 1050C, the increase in the weight of the filter represents the
total suspended solids.
trade waste the liquid waste generated from any industry, business, trade, or manufacturing process.
It does not include domestic wastewater.
wastewater pumping a facility that may be above ground or underground, with pumps and wells, that provides the
station hydraulic lift for pressurised wastewater flows in rising mains.
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Code of practice for wastewater overflow management
wet weather flow (WWF) the flow carried by a wastewater system during wet weather. It consists of dry weather flow
and the flows resulting from inflow/infiltration.
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