QNB Careers’ Guide

QNB Together Forward 1

 Contents

Vision and Mission 2

QNB, a leader in banking and financial industry 3

QNB supports your development 4

Rich career choices 5

Dynamic and expansive induction program 5

QNB overview 6

Basic banking skills 6

Retail credit services 6

Customer service excellence 6

Selling and negotiating skills 6

Products and services 7

Banking regulations and security policies 7

Together Forward to higher limits 7

What does QNB give in return? 8

2 QNB Together Forward QNB Together Forward 1

 Qatar National Bank is the
country’s leading financial
institution and a key player in
supporting the nation’s economic
growth and prosperity

Vision and Mission QNB, a leader in banking and financial industry

Qatar National Bank is the country’s leading financial institution and a key
Brand Promise player in supporting the nation’s economic growth and prosperity.
QNB is committed towards its community and people to be
the caring life partner that supports and empowers them to GO Qatar National Bank (QNB) was established in 1964 with a market share
FORWARD and explore possibilities in life, by proactively offering approaching 45% of banking sector assets. QNB has the largest and most
innovative banking solutions tailored to meet every segment’s needs comprehensive distribution network consisting of 39 branches and offices,
and delivered with customers in mind. 6 Islamic branches and more than 120 ATM’s, not mentioning that it has
achieved the highest Qatarization percentage among local competitors.
Brand Vision
The essential life partner that people can rely on anytime.
QNB’s international presence is rapidly expanding with new locations
getting added such as Singapore, Libya, Oman, Kuwait and Yemen,
Brand Mission
supplementing existing branches in London and Paris and a Representative
• To be a reliable and trusted partner to move customers forward for
Office in Iran. The London-based Ansbacher, QNB’s Wealth Management
a better and prosperous future
and Private Banking subsidiary, operates in Switzerland, Channel Islands,
• To bring prosperity and growth to individuals and communities
Dubai International Financial Center and Qatar Financial Center, offering a
where we operate
wide range of wealth management services in Qatar and the region.
• To be recognized regionally as Qatar’s leading financial powerhouse
• To become internationally recognized as a catalyst of prosperity and
growth to Qatar and the region QNB has the highest credit rating among Qatari banks from leading
• To represent the values that Qatari society cherish rating agencies including Standard & Poor’s, Moody’s, Fitch and Capital
• To be proactive and creative to exceed customer’s expectations Intelligence. The Bank has also been the recipient of the “Best Bank in
• To become a source of pride for our community Qatar” Award from leading international specialized financial publications.

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 QNB is your perfect instrument
QNB will always reach out to its
to reach your full potential
customers as a caring life partner
through offering dynamic and
and empower them to realize their
inspirational work environment
dreams and potential in life
and limitless career choices

The values promoted and committed by our Brand are Community Service, In conclusion, our HR team will evaluate your performance and potential
Growth, Prosperity, Care and Integrity based on the four Cornerstones of to suggest you the best career options for you to meet your organizational
the Bank: 1- Community Service 2- Prosperity 3- Growth 4- Hard Work. as well as your personal objectives.
QNB will always reach out to its customers as a caring life partner and
empower them to realize their dreams and potential in life. Qatarization is If you are motivated, ambitious and determined to achieve higher positions
the prime focus for QNB. in life, QNB is your perfect instrument to reach your full potential through
offering dynamic and inspirational work environment and limitless career
QNB supports your development choices.
Emphasizing on its commitment to the prosperity of the community, QNB
strives to motivate individuals to achieve their potentials in line with preparing Rich career choices
a workforce capable of realizing the bank’s vision – a progressive, vibrant With its broad array of career options, QNB allows you to develop your
and forward-thinking organization that embraces challenges, empowers own ambitions with positions in all banking areas including; sales and
people and encourages individuals to develop at a personal level.
client relationship management, customer service, accounting, economies,
corporate communications, marketing, public relations, facilities management,
Join us today at QNB and we will offer you diversified and expansive
information technology, operations, investment advisors, human resources
opportunities that suit your abilities and potentials. Accepting working with
and training, financial administration, corporate banking (treasury, project
us; you will start your bright career as a trainee and embark on an intensive
finance and retail banking specialists, legal affairs) and more.
10-week training program to have knowledge of QNB’s departments and
branches’ activities.
Dynamic and expansive induction program
Our 10-week training program has been developed to provide you with
The advanced training will provide you with the chance to conduct a wide
a thorough comprehension of QNB, its products and services and our
range of real banking activities and interact closely with QNB’s employees
unique approach to banking.
and customers in different environments.

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 QNB’s enhanced training gives
you a comprehensive view of QNB sees in you the leader of the
the bank’s strong structure and future and it strives to prepare you
solid relationship with banking for this fundamental role
industry

QNB overview Products and services

Introduces QNB’s strong structure, rich culture and history, milestone Understanding QNB’s complete range of retail, corporate, investment and
achievements, policies and procedures, its solid relationship with banking treasury products.
industry and commitment to the Qatari community.
Banking regulations and security policies
Basic banking skills Managing information to ensure compliance and client privacy.
Ranging from account options to foreign exchange, call center operations
to private banking. During the Induction Program, your performance will be monitored by
highly experienced bank officers who will evaluate you in order to help you
Retail credit services identify your key strength and abilities. Then, you will be recommended by
Understanding and processing QNB’s loans and credit card products. direct supervisors to participate in QNB’s Individual Development Program
and pursue management training opportunities.
Customer service excellence
Process and relationship management, Listening skills, decision making Together Forward to higher limits
and how to be proactive and resourceful. QNB sees in you the leader of the future and it strives to prepare you for this
fundamental role. The Individual Development Program aims to improve
Selling and negotiating skills your ability as a Qatari fresh graduate in a way that will enable you to
Effective preparation and presentation, research, negotiating and cross- assume greater responsibilities within the management structure of QNB.
selling.
You will find in this pioneering program detailed on-the-job training with
activities that include English language courses and other supporting
programs offered through our own Training and Development Center.

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 Working with QNB endows you
with an attractive package and
unlimited potential

What does QNB give in return?

Working with QNB endows you with an attractive package that includes
allowances for housing, furniture, maintenance, transportation and travel
tickets. Furthermore, your performance will be reviewed and you could
be entitled to a “Performance Bonus” according to this assessment. You
will also benefit from loan facilities with preferential rates, life insurance,
retirement programs, indemnity account and advanced schemes to pursue
your higher education.

To discover the unlimited growth potential awaiting you at QNB, contact

our Human Resources Department located on the 1st floor of QNH building
on Courniche.

You can also call us on 440 7836, send a fax on 440 7836
or log on to www.qnb.com.qa/careers

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