GIM Suite EULA
GIM Suite EULA
GIM Suite EULA
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Agreement
IMPORTANT: Please read the following terms and conditions carefully before using this software: This End User
Licence Agreement (EULA) is a legal agreement between the person, company or organisation that has licensed
the acQuire GIM Suite software (Licensee) and acQuire Technology Solutions Pty Ltd (acQuire). By using the
acQuire GIM Suite software, Licensee accepts the software and agrees to become bound by the terms and
conditions of this EULA. If Licensee does not agree to be bound by these terms and conditions or does not have
the authority to bind Licensee to these terms and conditions, then do not use this software. This agreement
must be accepted by the Licensee prior to using the software.
2.2
Standard Licence – acQuire grants to Licensee a perpetual, non-exclusive, non-assignable, non-transferable
licence to use the Software and Documentation for Licensee's internal use in accordance with the terms and
conditions set out in the Schedule - Software Terms of Use, and otherwise subject to the provisions of this EULA
and the restrictions imposed under clause 4.1.
2.3
Subscription Licence – acQuire grants to Licensee a non-exclusive, non-transferrable right to access the
Software and Documentation for Licensee's internal use in accordance with the terms and conditions set out in
the Schedule - Software Terms of Use, and otherwise subject to the provisions of this EULA and the restrictions
imposed under clause 4.1.
The Subscriber determines who is an End User and what level of user role access to the organisation and
Software that each End User has.
The Subscriber is responsible for all End Users’ use of the Software.
The Subscriber controls each End Users’ level of access to the Software at all times and can revoke or change
an End Users’ access or level of access at any time and for any reason, in which case that person or entity will
cease to be an End User or shall have that different level of access, as the case may be.
The licence expires at the end of the Subscription Term.
2.4
Trial Licence – Licensee's rights and obligations under a Trial Licence are the same as those for a Standard
Licence, except that the licence expires after 30 days and is subject to the restrictions imposed under clause
4.2.
2.5
Lease Licence – Licensee's rights and obligations under a Lease Licence are the same as those for a Standard
Licence, except that the licence expires on the Expiry Date or after one year if no Expiry Date is specified and is
subject to the restrictions imposed under clause 4.3.
2.6
Gifted Licence – Licensee's rights and obligations under a Gifted Licence are the same as those for a Standard
Licence, except that there will be no associated annual maintenance fees. A Gifted Licence is subject to the
restrictions imposed under clause 4.4. A Gifted Licence cannot be made Dormant.
2.7
Deprecated Licence – Licensee’s rights and obligations under a Deprecated Licence are the same as those for a
Standard Licence, except that the licence expires on the Expiry Date, at which point it becomes a Discontinued
Licence.
2.9
Dormant Licence – A Dormant Licence is a Standard Licence or Lease Licence where any maintenance fees have
not been paid for by the due date and where a Dormant Licence Agreement has been signed by the Licensee
and acQuire. A Dormant Licence is subject to the restrictions imposed under clause 4.5.
2.10
Terminated Licence – This EULA will terminate if any licence category becomes a Terminated Licence. A
Terminated Licence is:
• a Standard Licence for which Maintenance has not been paid and which is not covered by a Dormant
Licence Agreement;
• a Gifted Licence which has been requested to be made dormant;
• a Trial Licence or Lease Licence which has expired;
• any licence where the EULA is terminated in accordance with its terms.
Upon termination of a licence, the Licensee may use the software for the purpose of extracting their data for a
period of seven days from the date of termination. A Terminated Licence is subject to the restrictions imposed
under clause 4.7.
2.11
Licence fee – The amounts payable for any Software, by Licensee, will be specified in the Quotation. Licensee is
not entitled to exercise any of its rights under this EULA until such licence fees are paid and received by
acQuire.
3.2
Subscription – Subscription licences granted under this agreement are for a fixed term specified in the
Quotation. The licence granted under a Subscription Licence will expire at the end of the Subscription Term.
3.3
Lease Licence – Lease licences granted under this agreement are for a fixed term specified in the Quotation.
The licence duration granted under a Lease Licence will commence on the date the licence is issued by acQuire
and will terminate on reaching the specified Expiry Date.
6.2
Licensee's right to maintenance as well as the maintenance fee structure, is dependent on the site acQuire GIM
Database implementation having been undertaken by an Accredited acQuire Implementer and been deemed
Support Compliant by acQuire. Licensee's rights to maintenance continues for as long as the annual
maintenance fee and Subscription Fees are paid in full, however, acQuire is only obliged to maintain the latest
version of the Software.
6.3
With the exception of Trial, Lease, and Deprecated Licences, Licensee has the right to updates of the Software
and Documentation which are produced by acQuire from time-to-time.
6.4
Licensee has the right to access and use any secure acQuire website resources made available to Licensee for
Licensee's internal use, provided that Licensee follows acQuire's terms of use policy specified therein. All
password or controlled access information provided by acQuire shall be treated by Licensee as acQuire's
confidential information.
6.5
Licensee can make a Standard Licence or Lease Licence dormant, but only where acQuire and the Licensee
agree to enter into a Dormant Licence Agreement. Licence and maintenance fees are not payable on Dormant
Licences during the period of dormancy. Dormant Licences (and any associated Licence Keys) may be reinstated
only according to the terms of a separate dormancy agreement between acQuire and the Licensee.
6.6
Access to updates of the software and documentation during the fixed term of a Lease or Deprecated Licence is
at the option and sole discretion of acQuire. Any offer of access to updates of the software and documentation
will be subject to Licensee having paid, in advance, any fees as acQuire charge and as documented in the
Quotation.
8.2
acQuire is not liable under the warranty set out in clause 8.1 in the following circumstances:
a. unless within 90 days of the date of installation of the Software, Licensee returns the defective Software
to acQuire together with a written report specifying in detail the nature and extent of any defect;
b. if the Software is not installed, used and operated in accordance with the instructions set out in the
Documentation;
c. if the Software is not operated by a Competent Person;
d. if the failure to comply with the warranty, a "defect" arises from damage occurring to the Software
subsequent to its delivery to Licensee;
e. if Licensee does not comply with the clauses 6.1 and/or 8.2 (a), (b), (c) or (d), then acQuire may, at its
option, and with the express permission of the Licensee, conduct a Warranty Survey for the purpose of
determining if the Software implementation at the Licensee's site or sites is Support Compliant, such
that:
i. any Warranty Survey will be at the sole expense of the Licensee; and
ii. any remedial measures recommended by acQuire will be implemented within 30 days of receipt of
the recommendations by an Accredited acQuire Implementer;
f. if Licensee does not comply with clause 8.2 (e) then acQuire can, at its option and in its sole discretion,
elect to withhold access to maintenance and/or support from the Licensee.
8.3
If a defect is determined by acQuire to have been caused by a failure of the Software to conform to the
warranty set out in clause 8.1, then acQuire will, at its option and in its sole discretion, either replace any
defective media, or repair, correct or provide workaround support, or terminate this EULA and return any paid
licence fees for the Software provided Licensee removes and destroys all copies of the Software and provides
appropriate evidence of such removal and destruction.
8.4
acQuire's obligations set out in clause 8.3 are Licensee's sole and exclusive remedies against acQuire if the
Software does not comply with the warranty provided in clause 8.1.
8.5
Except as expressly stated otherwise in this EULA, to the maximum extent permitted by law the Software is
supplied "as is" without warranty or guarantee of any kind either express or implied, including but not limited
to, warranties or guarantees of acceptable quality and fitness for a particular purpose. Subject to the warranty
given under clause 8.1, the entire risk as to the quality of the Software is assumed by Licensee. Licensee
assumes responsibility for the selection of the Software to achieve its intended results and for the end results
obtained from the Software and/or its operation.
8.7
Licensee acknowledges that in entering into this EULA, it has relied upon its own experience, skill and judgment
to evaluate the Software and that it has satisfied itself as to the suitability of the Software to meet its
requirements.
8.8
All express or implied warranties or guarantees, statutory or otherwise relating to the Software or this EULA
are excluded from this EULA to the maximum extent permitted by law. Nothing in this EULA will exclude,
restrict or modify any condition, warranty, guarantee, right, remedy or liability implied or imposed by any
legislation if they cannot be excluded, restricted or modified (a "Non-Excludable Term"). Where a Non-
Excludable Term applies, unless it is unlawful to do so, the liability of acQuire for any breach of such Non-
Excludable Term shall be limited, at the option of acQuire, to one or more of the following:
• in the case of services, the supply of the service again;
• in the case of goods, any one or more of the following:
o the replacement of the goods or the supply of equivalent goods;
o the repair of the goods.
8.9
Except as and to the extent otherwise specifically provided in this EULA, under no circumstances shall acQuire
and its officers, employees, agents or contractors be liable for any loss of profit, indirect, consequential or
incidental loss, loss or corruption of data, damage or injury arising from or in connection with this EULA or from
any act or omission of acQuire or its officers, employees, agents or contractors whether arising from breach of
contract, negligence or any other tort, in equity or otherwise and whether or not acQuire was advised of the
possibility of such loss or damage.
10.2
acQuire shall not be liable under the warranty set out in clause 10.1 unless Licensee:
• notifies acQuire in writing as soon as practicable of any infringement, suspected infringement or alleged
infringement; and
• gives acQuire the option to conduct the defence of such a claim, including negotiations for settlement or
compromise prior to the institution of legal proceedings; and
• provides acQuire with reasonable assistance in conducting the defence of such a claim; and
• permits acQuire to modify, alter or substitute the infringing part of the Software, at its expense, to avoid
continuing infringement, or authorises acQuire to procure for Licensee the authority to continue the use
and possession of the infringing Software.
10.3
In the event proceedings are brought or threatened by a third party against Licensee alleging that Licensee's
use of the Software constitutes an infringement of Intellectual Property Rights, acQuire may, at its own option
and at its own expense, conduct the defence of such proceedings. Licensee shall provide all necessary
cooperation, information and assistance to acQuire in the conduct of the defence of such proceedings.
10.4
acQuire assumes no liability whatsoever under this warranty attributable to:
• the use of the Software in combination with any other products or technologies if the claim of the third
party would not have occurred but for such combination;
• use of the Software in a manner or for a purpose not reasonably contemplated or not authorised by
acQuire;
• modification or alteration of the Software without the prior written consent of acQuire;
• failure by the Licensee to comply with any third party terms and conditions referred to in clause 11; or
• any transaction entered into by the Licensee relating to the Software without acQuire's prior written
consent.
10.5
The Licensee must indemnify acQuire against any loss, costs, expenses, demands or liability, whether direct or
indirect, arising out of a claim by a third party alleging such infringement if:
• the claim arises from an event specified in clause 10.4; or
• the ability of acQuire to defend the claim has been prejudiced by the failure of the Licensee to comply with
any requirement of clauses 10.2 or 10.3.
11.2
The Licensee will comply with all local, state, national and international applicable laws, rules and regulations
related to the rules of ethical conduct and responsibility in all jurisdictions at which the Licensee makes
business with acQuire, including but not limited to the regulations relating to human rights (including but not
limited to human trafficking and slavery, labour regulations and the supply of conflict minerals), environmental
protection, sustainable development, and Anti-Corruption Laws.
11.3
The Licensee shall not offer gifts, entertainment, payments, loads or other favours for the purpose of receiving
favourable treatment under any agreement or other advantage that contravenes any applicable Anti-
Corruption Laws.
11.4
The Licensee represents and warrants that neither it nor any of its Personnel or Affiliates:
a. are or will become a Restricted Party;
b. has sourced or will source goods or services, directly or indirectly, from a Restricted Party (including
from Cuba, Iran, North Korea, South Sudan, Crimea or Syria or any other country or territory that is the
target of country-wide Sanctions); or
c. will violate any relevant Sanctions.
13.2
Licensee shall not be in breach of clause 13.1 in circumstances where it is legally compelled to disclose
acQuire's Confidential Information.
13.3
Licensee shall take all reasonable steps to ensure that its employees and agents, and any sub-contractors
engaged for the purposes of this EULA, do not make public or disclose acQuire's Confidential Information.
13.4
Licensee consents to the collection and other handling of its Personal Information by acQuire in accordance
with the terms of the Privacy Policy Statement.
14.2
Immediately upon termination of this EULA, and after any applicable period during which the Licensee may
extract its data under clause 2.10, the Licensee must destroy all copies of the Software and Documentation and
any component parts of such Software and Documentation in its possession or control, and certify to acQuire
that it has done so.
14.3
Clauses 9, 13, 14.3, 15, 16 and 17 shall survive the termination of this EULA.
15.2
Where a provision is prohibited or unenforceable, acQuire and Licensee must negotiate in good faith to replace
the invalid provision by a provision which is in accordance with the applicable law and which must be as close
as possible to the original intent of acQuire and Licensee and appropriate consequential amendments (if any)
will be made to this EULA.
Notes:
Server-side licences
1. acQuire Core database products
An acQuire Core site licence permits the Licensee to create and use one or more acQuire GIM Databases at
a single site, as determined by acQuire, which is solely operated by Licensee.
2. Core Connection products
A Core Connection Licence is required to access an acQuire Core except in the case where an acQuire Core
is being accessed via Arena Software.
The number of users able to access an acQuire Core is determined by the number of Core Connections the
Licensee has licensed (or has been gifted). Core Connections are licensed using a Named User Licence.
a. Other than in circumstances referred to in clause 2(a)(i) below, where a Licensee has created an acQuire
GIM Database and then proposes to export or aggregate all or part of the acQuire GIM Databases to
another application in circumstances where:
i. a user of that application will have direct or indirect access to all or part of the exported or
aggregated acQuire GIM Database; and
ii. the user does not hold a Named User Licence for a Core Connection;
Client-side licences
1. GIM Suite (acQuire 4) user products
a. a Node-Locked Licence permits use on a specific computer required to run the Software;
b. a Floating Licence permits the Software to be executed on any computer anywhere on the network.
The number of concurrent users is controlled by the Licence Manager;
c. a Floating Licence may be "commuted" or transferred for a specified number of days to a specified node
under a Commuted Licence. When it is commuted, the Floating Licence is locked by the Licence
Manager and is unavailable until the Commuted Licence is released, either:
i. by the user reversing the commuting process; or
ii. automatically, upon Commuted Licence expiry, if the specified number of days is exceeded;
d. a Named User Licence permits the Named User to access Software from any computer of Licensee.
acQuire collects the following information when You use GIM Suite Software:
Event Data – does not include Personal Information
• Event data.
As part of the GIM Suite planning program we automatically collect information on how GIM Suite Software is
used. Personal data is anonymised. It includes frequency of use of GIM Suite functions and the version of
product being used. acQuire will not collect information on users, or geoscience data from Your system.
Licensees of acQuire GIM Suite can opt-out of automatic information collection by contacting acQuire
([email protected]).
If Licensee wants more information on the details of event data captured by GIM Suite Software, please
contact acQuire ([email protected]).
We use Your Event data to:
• improve our development priorities, products, services and licensing.
Licence Data – includes Personal Information
We collect the following information when You activate Your licences:
• IP Address, Host Name, Ethernet ID, Hard Drive Serial Number, CPU Information, Operating System
Information, Windows User, Domain and Installed Web Browsers.
We collect the following information when You use Arena Software:
• Licence Server Locking ID, Windows User, IP Address, Database, Licence.
You acknowledge that we may use computer servers operated by or on behalf of us to collect this information.
This information may be linked to the personal information we already hold about You, including Your name
and contact details. If we do not collect this information, we may not be able to provide You with the level of
service and support You expect from us. We may also not be able to determine whether You have a valid right
to use our products and services, in which case we may not be able to supply them to You.
We use this information to:
• facilitate Your use of the site;
• more effectively respond to Your customer service requests and support needs;
• verify Your rights to use our products and services.
Do we share your personal information with anyone else?
No, we do not share, sell, trade, or otherwise transfer Your personal information with, or to, anyone else
(including overseas entities).
Your Consent
By using our products and services, You consent to our collection and other handling of Your personal
information in accordance with this Privacy Collection Statement.
How can you get more information?
For further information, please refer to our Privacy Policy Statement on our website, which contains more
detailed information about our privacy practices, including:
Official information
acQuire Software Pty Ltd is the owner of the software and all icons and logos within the software, together
with all soft and hardcopy documentation.
This document is copyright. No part of this document may be reproduced by any process, or in any form,
without prior written consent from acQuire Technology Solutions Pty Ltd.
Disclaimer
acQuire Software Pty Ltd will not accept any liability arising from the use of the software or any other software
product mentioned in this document; nor for any technical or editorial errors or omissions made in this
document. The mention of any other computer software product in this document does not imply the
endorsement of such product by acQuire Software Pty Ltd.