Handleiding Ecooter User Manual 20190612
Handleiding Ecooter User Manual 20190612
Handleiding Ecooter User Manual 20190612
,Ltd
www.ecomoter.com
www.ecooter.cn
Catalogue
manual correctly and safely. In order to drive safely,please use our scooter according
to your local regulations,requirements and make sure to read this manual carefully
before driving, and check the knowledge as below,Fully understand all information of
this manual, including all operation and notification and warning label.
For personal modify, use unofficial component, Ecooter has no responsibility. For
(1)If you take medicines which is possible to effect drive capacity, drink, feel
(2)Please abide by the traffic rules and road sings,always check the road traffic and
(4)Please make basic inspection before riding on the road,make sure the
(5)In order to make you and others safety,please do not use high beams light on the
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2.2Component description E2
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2.3Dashboard diagram and fault code
Dashboard diagram
OBD Indication
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Fault code
Fault code Code meaning Reason Solution Fault code Code meaning Reason Solution
Controller stoped Locked roter Check if rear wheel blocked
E001 Charging and discharge
working temperarily Battery cell lower than Please remove battery and recover
E014 forbidden at low
Battery capacity runing down or battery -20℃ for continuous 5s to use when battery higher than -15℃
Controller stoped Undervoltage or temperature
overvoltage, check charger if damaged.
E002 working temperarily overvoltage Accelerate handle
If issue continues, please contact service
E015 Accelerate handle grip fault Please contact service station.
station grip fault
E003 Controller stoped If issue continues, please contact Controller
Overcurrent E016 Controller returns no data Please contact service station
working temperarily service station communication fault
Please check if battery plug tight
Controller stoped Move vehicle to cool place, Battery communication Battery returns no data
E004 Controller over temperature E017 If issue continues, please contact
working temperarily and avoid heavy driving fault or fault data
service station
Controller APP box fault、Main
Power tube fault, E018 Please contact service station
E005 Controller fault please contact service station communication fault cable fault
driving power fault Controller
E019 SIM card verification failure Please contact service station
communication fault
Controller verification Illegal controller and Check if it is not original controller Controller
E006 E020 Communication module fault Please contact service station
failed controller fault from manufacturer communication fault
E007 Motor fault HALL fault、Default phase please contact service station Controller
E021 GPS fault Please contact service station
communication fault
Please check if charger damaged; Check E022 Controller
GPS antenna short circuit Please contact service station
E008 Battery over protection Battery charging saturation charger part no.and vehicle if conformed.If communication fault
issue continues, please contact service station Controller
E023 GPS antenna open circuit Please contact service station
communication fault
Please check if it is used for specific model
Charging overcurrent Charging overcurrent
E009 If issue continues, please contact Controller Not written in APP series number(flash)
protection protection E024 Not written in vehicle SN
service station communication fault Please contact service station
Lower than 0℃ for
Charging fobbiden Please put battery inside house, Lamp controll
continuous 30s、 E026 Cable fault or parts damaged Please contact service station
E010 wait till battery temperature higher communication fault
at low temperature lower than -20℃
than 3℃ and it can recover itself Vehicle is in stolen
for continuous3s E027 Remote control Please contact service station
locked status
E011 Battery over discharge Battery capacity run down, Charging battery using charger E028 Brake fault
alarm BMS will be over protected
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3.User instruction
3.1Operation guide 3.1.2 Right switch assembly
3.1.1Left switch assembly
Double flashing warning button: When the left and right turning lights are not activated,
press this button once, the left and right turning lights will flash together.Press this
button again to turn it off.
High beam / low beam shifting button: When the head light is on, press
this button, the head light will shift between low beam and high beam.
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3.1.3 Start button 3.1.4 Smart remote control key
After unlocking the scooter with the smart remote control / ECOOTER APP / power We use an advanced smart remote control to easily lock or unlock the scooter by
lock, press the start button, the scooter enters the "standby state", and can go by simply tapping the front lower part of the remote control within 10 meters.
Unlock
1.When the scooter is in the locked state, press the front side of the remote control to
2. When the headlight and taillight flash and sound, the dashboard lights up, it means
Lock
After the scooter enters the
1.When the scooter is in the unlocked state, press the front side of the remote control
"standby state", this LOGO light to lock the scooter.
will be on. 2.When the headlight and taillight flash and sound,the dashboard lights were all
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3.1.5 Mechanical key lock 3.1.6 The way to open seat cushion
(1)If the electric scooter is locked, press the smart remote control (about 2 seconds)
(2)If the electric scooter is not locked and is completely in stationary state, press the
smart remote control (about 2 seconds), or turn the mechanical key left to unlock the
*Please carry the valuables with you and do not place them in the storage box
*In some cases,the seat cushion may not be able to bounce on by itself, such as when
The position Can the key be there are too many goods in the storage box. In this case, please press the end of the
Function
of key taken out? seat cushion with your hand and press the smart remote control. When you hear the
Handle bar is locked,motor and click and at the same time, pull up the seat cushion, you can open the storage box.
Lock(shift) lock Yes
lights can not use *Should not attempt to open the storage box during you are riding the electric
Off shift Motor and lights can not use Yes scooter.
*If no battery, there is only one way to open the seat. That is using the mechanical
On shift Motor and lights can use No
key.
Park the scooter,turn the handle bar to left,put the key into the mechanical key
lock,press and turn the key to left "LOCK",the scooter is locked;press and turn the
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3.1.7 Foldable footrest 3.2 Driving guide
3.2.1. Pre-ride checklist
Please confirm and inspect below items before riding.
●Make sure the electric scooter has correct tire pressure,we suggest the front
●The brake oil is sufficient.The handle bar and brake system work well.
E2
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3.2.2 Starting the scooter (2)Put on the helmet, put away the main stand and the side stand.
(1)Press the smart remote control or ECOOTER APP unlock key or turn the key to
"ON" shift, the daytime light/rear license plate light/start button light will be always
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(3)Press the “E”start button,and there is sound from Ecooter if the APP box is 3.3 Battery use manual
connected.It means the scooter received the riding signal,you can have a riding just 3.3.1. Battery charging
turning the accelerate handle grip. (1)Internal charging
and the charger light blinks one after the other,including that the battery
pack starts charging. When all four lights turn green, the battery pack is fully
charged.
2
1
E1
Friendly reminder:
Before riding, make sure the accelerator grip fixed screw is tight.
Before riding, make sure the stand is folded and turn the handlebar left and right to 2
ensure the head lock is in the "unlocked" state.
You can start the scooter but must make sure the scooter is in completely stationary
state. If the scooter is abnormal during riding, please carry it to a safe place. Do not 1
attempt to restart the scooter when you are riding or on the driving road.
E2
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(2)External charging 2 )Insert the main plug of the charger into the charging port of the battery pack,
1 )Make sure the scooter is powered off. Open the seat cushion, then insert the charger's AC power plug into the socket. During normal charging,
disconnect the battery pack and take out the battery pack from the scooter. the four indicator lights of the charger flash in sequence.
3 )Full charge, the charging indicator light shows the green light.
Friendly reminder:
Pay attention to waterproof, prevent the battery pack from being exposed to water;
E1 Battery charging work temperature: 0~45°C, discharging work temperature: -20~
45°C;
If battery has not been used for a long time, please be sure to remove it from the
scooter;
It is forbidden to make the battery pack input & output terminal positive and negative
short-circuit;
Keep the battery pack away from children, away from fire and heat, and strictly
Must use the specified dedicated charger. It is strictly forbidden to charge the battery
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3.3.2 E2 dual batteries using instructions Special note:
(1)When parallel connection two batteries, please connect main battery plug and (1)No matter when, using Ecooter slow charger or fast charger or fast charging with
then to plug in second battery plug. slow mode to charge E2 batteries, it will always benefit battery life span.
(2)When plug off main battery and second battery, please plug off second battery (2)Using fast charger with fast mode, due to environmental temperature difference,
plug, then plug off main battery plug. it will result in battery capacity show insufficient (around 1% to 3%), but it will not
(3)When use one battery separately, it is necessary to put battery on the main influence normal riding.
battery storage room, and plug in the main battery plug; Please not use second (3)When E2 paralleled connection using two batteries, due to battery spec
battery plug separately and left the main battery plug empty. difference, battery capacity consuming speed will be different; two batteries
(4)When use main battery and second battery at the same time, please charge both capacity difference during riding is normal phenomenon.
batteries full, and then put into the battery storage room.
(5)When E2 main and second battery has battery capacity difference, battery system
will automatically inspect and adjust the two batteries charging and discharging
status, allows the two batteries to plug together even battery capacity difference. To
avoid battery system inspect and start too often, please try to make the two battery
same for battery capacity and voltage, recommended battery capacity difference no
more than 20%(battery voltage difference no more than 4V) for paralleled
charge. When paralleled connection the two batteries in the battery storage room,
you can use Ecooter charger thru scooter direct charging hole.
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3.3.3.Storage, maintenance, transportation (2)When downloaded and installed, please register account according the APP
When the battery pack needs long-term storage, please charge the battery pack to a prompt
half-saturated state (the better battery power is between 30% and 60%). Place it in a (3)Binding scooter:
dry, ventilated place. After registered, click my Ecooter, click Ecooter scooter selection / new scooter
Recharge the battery every month. interface / binding scooter interface, scanning SN code offered by Instruction manual
Battery storage conditions:environment temperature -20 ~ 35 ℃, environment or manually input the SN code to bind the scooter.
When storing the charger, disconnect with the battery pack. In My Ecooter interface, click on the user's profile picture to enter the personal
If users didnot use correctly and without maintenance, and storage more than max 3 information setting interface, after complete then save the personal information
months safety storage period(scooter storage more than 1 month with plug in, battery setting.
separately storage more than 3months), battery didnot get charged in time, which will Custom Action: Display settings, sound settings, security settings.
result in under voltage and cannot be repaired. Scooter condition diagnosis: When the scooter is on,with the one-button physical
3.4 Mobile APP instructions (only for the scooter with smart terminal devices) Multiple anti-theft:
ECOOTER has wireless communication functions, and it can connect owner’s smart When the scooter is illegally displaced, it will give an alarm, and the APP will notify
phones. the user at the first time and track the scooter position at any time.
Thur Eooter APP, owner can control vehicle management and checking functions. Data Recording:
Scooter condition can be monitored any time. Users can learn about the scooter information, remaining power, mileage, and driving
Full day GPS/Antitheft alarm/ Remote control management/Your service center trace through the App.
(1)Please scan the SR code as below, and follow prompt to operate to connect the APP Remote control: The user can remotely lock the scooter through the APP.
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Software update
The user can upgrade the central control and controller programs through the APP.
Due to the special nature of the Ecooter smart system, the upgrade operation is as
follows:
Operation steps:
Open the APP, click on "My Ecooter" in the lower right corner → click on My
Vehicle → click on the model SN code → click on "Central Control Version" to enter
the "Central Control Version" interface, then you can upgrade the MCU and
controller.
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When the new scooter leaves the factory, MCU is the latest version , but in the When upgrading, please make sure that the battery is properly installed, fold the main
process of warehousing, transportation, etc., the MCU may be updated. So when you support , the rear wheel is not blocked, and operate as below.
receive the new scooter, please enter into the “Central Control Version” interface for
Upgrade type Power supply “E”button(Start button)
query and update. If there is software update, there will be a red dot prompt.
MCU ON ON or OFF both ok
Take the MCU update as an example: the interface will display the installed software
version number and the latest software version number. If it is not the latest version Controller ON ON
,the “Update Now” button will appear below the version number, and click to update; Note: When pressed the “E”button, the dashboard speed display will be lighted up,
you can accelerate handle grip to ride; otherwise, it will be off, and can not to ride.
If it is the latest version, no need to update,and the "Update Now" button will
When upgrading, the dashboard mileage display will automatically display as a
automatically disappear.
progress bar: from 0%→100%
Jump (the percent sign is not displayed). Because the updated data section is
different, after the progress is 100%, it may can be used directly, or it may be
automatically restarted or automatically shut down. Please wait patiently until the
meter display is stable. Please wait for 10 seconds after automatically powering off
and being black screen. If the light of dashboard is no longer on, please turn it on
manually. After the dashboard is stable, it can be used normally.
After upgrading the controller,when you are first time to power on it, press the “E”
button (start button), please wait for 10 seconds. If the motor starts stepping
backward, it means the upgrade content includes the update of the encoder data.
After the motor completes the action, (Generally, it does not exceed 15 seconds), it
can be used normally; if the motor does not move, it means the upgrade content
does not contain encoder data, you can be used directly.
The precautions during the upgrade process are as follows:
1.Please keep the mobile phone power and scooter power is more than 30%;
2.Try to keep the mobile phone is in flight mode to upgrade by WIFI.
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3.Don't be disturbed by calling in the process of the upgrading. It will disconnect with kilometers or every six months (whichever comes first).
Bluetooth It is recommended to check the motor belt wear condition every 10,000 km.
Smart Ecooter will continue to be updated based on product and technology upgrades. Key maintenance parts: motor transmission part, brake pads, single arm front fork
Regular maintenance can improve the Ecooter life and riding safety. We advice that
Maintenance Maintenance Purpose
you take care of your scooter by following suggestion. Program
Detecting brake performance and preventing
Brake
traffic accidents caused by brake failure on the road
4. Maintenance Tire
Detecting tire damage and tire pressure to prevent
puncture or excessive power consumption during riding
Regular maintenance can improve the Ecooter life and riding safety. We advice that Detecting the strength of the hub and decontaminating
Hub the bearing to prevent the hub from cracking, jam
you take care of your scooter by following suggestion.
Rocker arm assembly Check if the rocker arm and hinge fixing bolts are loose
Front shock Check if the front shock absorber handle
4.1 Daily cleaning and maintenance absorber assembly tube and the base are loose
After detecting the use of shock absorption, decontamination
Cleaning: Please use clean water and neutral detergent to clean, and clean the surface Rear shock absorber
and lubrication to prevent shock absorbing jam
of the scooter with a soft cloth or sponge; do not use metal brushes, sandpaper, etc. to Mechanical key and Check mechanical key and accelerate handle grip,
accelerate handle grip prevent inflexible or occasional malfunctions
clean, so as not to scratch the surface of the parts. After cleaning, wipe the scooter with Check if the circuit connector is loose or the insulation
Circuit
is broken to prevent the circuit from malfunctioning.
a soft cloth.
Screw Check if the main screw is secure and prevent loosening
Storage: Try to park the scooter in a dry and cool room, so as to avoid corrosion of
Detect battery appearance and performance to
Battery
parts and shorten the service life. prevent circuit faults and prolong service life
Check if the charger cable is broken, disconnected,
After long-term storage, fully charge the battery before using it. Charger
and the input and output plugs are no damage.
Check if it is necessary to add lubricant
Lubricating
to the front axle, brakes, etc.
4.2 Regular maintenance and repair
Motor transmission
500 km or one month after the delivery of the new scooter (whichever comes first), the Check if the belt wear condition needs to be replaced
belt
initial inspection and maintenance must be carried out at your local dealer. Clean Clean the whole scooter surface
It is recommended to check and maintain scooter at your local dealer every 3,000 Check brake pads if all good, if brakes work well,
Brake pads
to avoid any traffic accident
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5 Electrical schematic diagram 6.Smart interface repair guide
5.1 Electrical schematic diagram 6.1Bluetooth connection problem
Solution:
(2)Restart mobile
(3)Turn off Bluetooth, turn on Scooter, fold and unfold side stand four times
continually in order to restart the smart ECU system when the time on dashboard
(2)If the daytime light is off, it means the battery supply is abnormal.
(3)If wheels cannot move, all the buttons do not work, it means scooter is locked
remotely
(4)If the brake light is always on, it means braking system is damaged.
(1)If the battery has no voltage output,(usually the output voltage is more than 52V),
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(2)Check if the battery connector has current. 6.7 No SIM card signal
(3)If restart scooter,and can not read the battery capacity, it means scooter hardware Solution:
(battery main board,main battery communication wire,smart ECU) is damaged. (1) Put Scooter in a place with good signal, restart Scooter.
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6.9 Common problems and troubleshooting methods
Fault Fault
Fault Reason Solution Fault Reason Solution
phenomenon phenomenon
The scooter is
1.Make sure battery well 1.The main plug connection is 1.Check if the main plug
out of power, 1.Battery is not connected well connected The battery poor connection is well
the start button 2.The fuse is broken 2.Change a new fuse can not charge 2.Do not use the correct charger connected
does not work
3.The battery is aging or retired 2.Use Ecooter charger
normally. 3.Change the battery
1.Charge battery
1.Battery level low
2.Kick off side stand 1. Check if the battery
2.Side stand did not kick off
After power-on, 3.Turn off parking button plug is plugged well
turnthe accelerate 3.Parking button didnot turn off 1.The scooter has no power
4.Return brake bar back No display on 2. Change a new DC
handle grip, the 4.Brake bar didnot return back the dashboard 2.DC converter does not work converter
motor does not 5.Change handlebar
5.Handlebar failure 3.Dashboard failure 3. Change the dashboard
turn 6.Connect controller spare parts
6.Controller connection loose
connector again
7.Controller failure
7.Change controller
1. Check if plug connected
1.Plug is not well connected
well
2. USB cable does not comply 2. Please purchase cable
1.Recharge the battery USB cannot complied with phone
be charged withphone standard
2.Replenish tire pressure standard
1.The capacity of battery is low 3. Change the damaged
and check tire pressure 3. USB charger is damaged
2.Tire pressure is insufficient. before each riding parts
Driving speed is
slow or driving 3.Overload 3.Keep proper load
distance is short 4.Brake pad is interfered 4.Replace the brake pads
5.Battery is aging or retired and check the brake
normally system before each riding
5.Change battery
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7.After sales service notice
7.1 After sales service notice
Ecooter products are high end electric products. Our company has responsibility to
make sure product has good quality features; Meanwhile, our company has built
specialized testing center and perfect quality control system, which strengthens the
full inspection process from raw material to the complete scooter before ex factory,
this is to make sure user benefits. Despite of this, we still look forward to your good
Users who purchased Ecooter products all have the rights for high quality service,
Special notes:
This user manual is mainly for operation instruction purpose,not for product
inspection basis.
This user manual drawings may not be complied with the actual scooter, please take
This user manual is edited based on new materials,but any further change, it will not
be informed then.
Due to quick improvements of our products, please take real scooter feature as
standard.
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