Chief Operating Officer (COO)
Chief Operating Officer (COO)
Chief Operating Officer (COO)
Seal Innovation, a fast growing, angel-backed startup is seeking an experienced leader to be a key part
of a executive team that is using technology to change the safety of an industry.
As COO, you will drive results by unleashing creativity and accountability in a performance oriented
culture among a group of diverse and talented individuals. Your experience with other fast growing
technology companies will help you craft efficient and effective systems for the entire organization
while taking direct responsibility for operations, business development/alliances, and vendor
management. You will also successfully run day to day operations in order to allow CEO to focus on
fundraising, thought leadership, and evangelizing the vision.
The ideal candidate will have strong personal accountability for results, strong commitment to
teamwork in support of the company’s success, adherence to ethical business practices, and comfort
operating in a start-up environment with an ability to prioritize and drive actions to closure.
• Reporting to the CEO, the COO will lead all internal operations and will have the following
responsibilities:
• Drive the operational launch of the company product in Q4 2014
• Develop and execute an integrated go-to-market plan for the product, including feature roll-out,
product positioning, and routes to market.
• Assess market priorities and prioritize R&D investments.
• Deliver agreed performance within budget. Performance includes P&L, market share, and
customer satisfaction targets.
• Work with Finance to develop a pricing model that ensures P&L targets are achieved.
• Partner with Business Development leader to establish agreed mix of pricing, marketing
programs, direct sales, and channel partners.
• Manage and direct company operations to meet budget and other financial goals.
• Develop, establish, and direct the execution of operating policies to support overall company
objectives.
• Working in partnership with the management team and board of directors, create the strategic
five year plan and implement new processes and approaches to achieve it.
• Lead the performance management process that measures and evaluates progress against goals.
• Oversee all administrative functions, ensuring smooth daily operations.
• Oversee contract negotiation and legal activities: client contracts, partnership agreements,
vendor contracts, and other legal documents.
• Manage the daily performance of the operations team. Use good meeting and project planning
practices to drive focus and results.
• Manage individual performance by establishing annual operating objectives for each employee
with quarterly reviews. Also establish annual development plan for each employee and provide
ongoing coaching.
• Develop and implement a strategic plan for a rapid scaling of operational capacity through
automation, process improvements or other productivity measures while maintaining high
quality standards, rapid response times, high reliability and cost effective operations.
• Interface with Product Engineering and IT Operations to ensure appropriate systems are in place
to achieve goals.
• Oversee the human resource function, including:
o Recruitment, hiring, onboarding and retention
o Compensation and benefits administration
o Professional training and development
• Perform other job-related duties as required.