Samsung Portable SSD T7: User Manual
Samsung Portable SSD T7: User Manual
Samsung Portable SSD T7: User Manual
User Manual
MU-PC500R MU-PC1T0R MU-PC2T0R
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DISCLAIMER
SAMSUNG ELECTRONICS RESERVES THE RIGHT TO CHANGE PRODUCTS, INFORMATION AND
SPECIFICATIONS AT ANY TIME WITHOUT NOTICE.
Information in this document is provided in connection with products of Samsung Electronics Co. Ltd.
(“Samsung”). Product descriptions and specifications contained in this document are for reference
purposes only. All information discussed in this document may change at any time, without notice, and
is provided on an “AS IS” basis, without warranties of any kind. This document and all information
discussed in this document remain the sole and exclusive property of Samsung. No license of any
patent, copyright, mask work, trademark or any other intellectual property right is granted by this
document, express or implied, by estoppels or otherwise. Except as provided in Samsung’s terms and
conditions of sale for such products, Samsung disclaims any express or implied warranty, relating to
sale and/or use of Samsung products, including liability or warranties relating to fitness for a particular
purpose, merchantability, or infringement of any patent, copyright or other intellectual property right.
Samsung products are not intended for use in life support, critical care, medical, safety equipment, or
similar applications where product failure could result in loss of life or personal or physical harm, or any
military or defense application, or any governmental procurement to which special terms or provisions
may apply. For updates or additional information about Samsung products, contact your local Samsung
store or visit Samsung website (https://www.samsung.com). Samsung and Samsung logos are
registered trademarks of Samsung Electronics Co., Ltd. or its affiliates in the United States and other
countries. Other names and brands may be claimed as the property of others.
Copyright © 2020, Samsung Electronics Co., Ltd. All rights reserved.
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Samsung Portable SSD T7
User Manual
Table of Contents
Introduction ............................................................................................................................. 4
Getting Started ....................................................................................................................... 6
What’s In the Box ................................................................................................................................................ 6
How to Connect / Disconnect ........................................................................................................................... 6
System Requirements......................................................................................................................................... 7
Capacity of T7 Displayed on the System ......................................................................................................... 7
Using T7 .................................................................................................................................... 9
Connecting T7 ...................................................................................................................................................... 9
Disconnecting T7 ................................................................................................................................................ 9
Installing Samsumg Portable SSD Software 1.0 ........................................................................................... 9
Caution .................................................................................................................................... 21
Back Up Important Data ................................................................................................................................... 21
Safeguard User Password ................................................................................................................................ 21
Connect to Certified Devices; Compliance with Safety Standards .......................................................... 21
Avoid Shock, Vibration ...................................................................................................................................... 21
Do Not Disassemble, Damage, or Remove Label ......................................................................................... 21
Use Genuine Accessories ................................................................................................................................ 22
Use in Appropriate Temperature and Humidity .......................................................................................... 22
Use No Excessive Force in Unplugging the Cable ...................................................................................... 22
Perform Virus Scans and Updates ................................................................................................................. 22
Clean the Product ............................................................................................................................................. 22
Keep Away from Children, Infants and Animals ......................................................................................... 22
FAQ.......................................................................................................................................... 23
Product Specifications and Certifications ......................................................................... 24
Product Specifications ..................................................................................................................................... 24
Regulatory Compliance ................................................................................................................................... 24
KC (Korea Certification) ................................................................................................................................... 24
FCC (Federal Communication Commission) ................................................................................................ 25
CE (Conformity European) ............................................................................................................................... 25
WEEE (Waste Electrical and Electronic Equipment) .................................................................................. 26
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Introduction
Samsung T7 is a superfast external storage device that has convenient data protection.
Transfer in a flash
Transfer massive files within seconds with the incredible speed of USB 3.2 Gen2 on the
T7. The embedded PCIe NVMe technology facilitates sequential read/write speeds of
up to 1,050/1,000 MB/s, respectively.
Compact Portability
The T7’s pocket-sized and slim design allows consumers to conveniently carry and
access data anywhere. The sleek and slim design of its aluminum metal case offers
enhanced durability and mobility. The T7 has lightweight metal body (58g), which is
approximately the same weight as an egg. Also, it is slim as thin as a pencil. With this
compact and slim design, the T7 is available in up to 2TB.
Thermal Reliability
The T7 integrates the latest thermal management technologies. It safeguards user
data and avoids low temperature burns by maintaining optimal operating
temperatures via DTG (Dynamic Thermal Guard) and ePCM (encapsulated Phase
Change Materials). The DTG technology minimizes overall heat generation,
automatically maintaining ideal operating temperatures to safely use the device. The
ePCM– a substance protects your T7 from overheating by absorbing excessive heat
and releasing it gradually when it changes its phase. In addition, the T7 is protected by
a 3-year limited warranty.
Management software
The T7 comes embedded with upgraded software for PCs and Macs to help you set up a
password and get the latest firmware updates. You can also download the mobile app
for Android smartphones and tablets.
Multi-device compatibility
Access your files anytime, anywhere. The T7 is compatible with PC, Mac, Android
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devices, gaming consoles, and more. Included in the box are USB Type C-to-C and Type
C-to-A cables for added convenience.
* Compatibility with host devices may vary. Please find the compatible devices list on www.samsung.com/support.
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Getting Started
Before using the Samsung Portable SSD T7 (referred to as “T7”), please read this User
Manual thoroughly so that you may know how to use the product in a safe and
appropriate manner.
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System Requirements
1. USB 3.2 Gen 2 (10 Gbps) Interface Support
USB (Universal Serial Bus) is a serial input/output interface standard for connecting
various devices. T7’s data transfer speed is optimal with USB 3.2 Gen 2 (10 Gbps) and
using lower versions such as USB 3.2 Gen 1 (5Gbps), USB 2.0 and 1.1 may result in
lower performances due to interface limitations inherent in such lower versions.
* Performance may vary depending on user’s system to which T7 is connected. Even when using USB
3.2 Gen 2 connections, T7 may not perform well if your system does not support UASP (USB Attached
SCSI Protocol). Please make sure that your system supports UASP.
3. File Formats
T7 is pre-formatted in using exFAT file system which is supported by Windows OS,
Mac OS, and Android operating systems. Whether data formatted to a certain
format may be read or written to your computer vary depending on the OS, as
specified in the table below. If you use T7 on a single OS, it is recommended that you
format the T7 using the appropriate file format for that OS. (e.g.) Read/write
restrictions for file systems by each operating system.
* When using exFAT across multiple operating systems, data writing may become locked and you
may only be able to read data. If such problem occurs, you can restore write access by following the
instructions below.
• Mac OS: Connect T7 to your Mac again, and perform Eject.
• Windows OS: When the notice pops up saying that write access is disabled, click “Scan and fix” to
perform Check Disk (CHKDSK). If you did shut down the notice without performing Check Disk, you
may do it by selecting the drive → Right-click → Properties → Tools → click Check.
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Labeled capacity uses decimal system and is convertible as below:
1 GB=1,000,000,000 bytes, 1 TB=1,000,000,000,000 bytes
Lower capacity may be demonstrated by your computer due to use of a different measurement standard.
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Using T7
Connecting T7
Select the cable compatible with your device. Connect one end of the cable to the
device and the other end to the T7 .
Disconnecting T7
Be sure to use Safely Remove Hardware feature for every disconnection of T7 .
Unplugging from computer without performing Safely Remove Hardware feature may
cause data losses or damages to the T7 .
* Samsung shall not be liable for loss of user data or product damages caused by user’s failure to
comply with this instruction.
In the Explorer (Windows OS) or Desktop (Mac OS), select the “Samsung Portable SSD
1.0” application.
* If you format partition of the T7 after purchase, Samsung Portable SSD Software stored in the drive will
be deleted. In such case, please download the “Samsung Portable SSD Software 1.0” application from
Samsung website (http://www.samsung.com/samsungssd).
* Samsung Portable SSD Software 1.0 is only for T7 Touch and T7, so installation of Samsung Portable
SSD Software 1.0 will not automatically remove Samsung Portable SSD Software (previous version), if
remaining in your computer, which was designed for T3, T5, X5.
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1. Running Samsung Portable SSD Software 1.0
Select “Samsung Portable SSD Software 1.0” application icon on Desktop.
* In case of Mac OS, Samsung Portable SSD Software 1.0 may not operate without device (driver)
enabled.
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* Samsung shall not be liable for loss of user data caused by forgotten or stolen passwords. In an
effort to keep the device as secure as possible, there is no password recovery option. If the
password is forgotten, users need to have T7 to be restored to factory setting through online
service rendered by our customer service centers. Please keep it in mind that all user data placed
in T7 will be lost by factory reset. Please be cautious not to forget your password.
* Only Mac OS, “Samsung Portable SSD 1.0” driver is required for the security functionality. If the
kernel extension is not installed, complete the installation by following the sequence on the
package installation. Once installed, disconnect and reconnect T7 to confirm that the installation
was successful.
* Only Mac OS, “Samsung Portable SSD 1.0” driver and some of 3rd party drivers, including
SATSMARTDriver are mutually exclusive. If you wish to work with SATSMARTDriver, please
remove Samsung Portable SSD driver and install SATSMARTDriver as following instruction.
* When both Samsung Portable SSD Driver and SATSMARTDriver are installed and conflict is
detected, the instructions like the following will be available:
How to remove Samsung Portable SSD Driver and install SATSMARTDriver
#sudo kextunload /Library/Extensions/SamsungPortableSSDDriver.kext
#sudo kextload /Library/Extensions/SATSMARTDriver.kext
How to remove SATSMARTDriver and install SamsungPortableSSDDriver
#sudo kextunload /System/Library/Extensions/SATSMARTDriver.kext
#sudo kextload /Library/Extensions/SamsungPortableSSDDriver.kext
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3. Unlock
If you’ve enabled security mode, every time you connect T7 to your computer you
need to enter your password and click the “UNLOCK” button before getting access
to the data in T7 . If you fail to unlock, your access will be confined to capacity of
about 128MB allocated to SamsungPortableSSD_1.0.exe and
SamsungPortableSSD_1.0.app, which means that you will be locked out of the data
protected.
* Depending on the user environment, the “SamsungPortableSSD Software 1.0” may not be executed
automatically. In such case, please double-click the “SamsungPortableSSD Software 1.0” icon in
Explorer on Windows or the Desktop on Mac.
* Security mode may be supported by certain version of each OS (or higher) only. Please check
whether your OS meets the system requirements and supports security mode.
* If security mode is enabled, only the capacity of security partition in the T7 will be initially
displayed. This security partition is approximately ~128 MB. Once you enter your password and
unlock successfully, the full capacity of T7 will be displayed in your system.
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* You may choose another Samsung Portable SSD by clicking T7 ’s name on left panel. Samsung
Portable SSD Software lists the entire host devices (up to 6) to which Samsung Portable SSD is
connected.
4. Change in Settings
You can change your security mode/user name/password settings of the T7 by
clicking “SETTINGS” button on the main page. When using a computer without the
security software, you can download installation file
(“SamsungPortableSSD_Setup_Win_1.0.exe” for Windows OS,
“SamsungPortableSSD_Setup_Mac_1.0.pkg” for Mac OS) from the Samsung website
(http://www.samsung.com/samsungssd) and install it to change the settings.
• Security Mode
For making a change in security mode between ON and OFF, please click toggle
button and enter correct password. Refer to the table below for a description of
T7 security status indicator.
Status Description
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• Name/Password
You can change Name and Password. For changing password, please click
“CHANGE” button.
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5. Update Software and Product firmware
If your computer is connected to the internet, the number of Software/Firmware
updates available will show on the bottom of left panel.
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By clicking refresh button ( ), you can refresh update status.
By clicking arrow down button ( ), you can see detail information on the applicable
update.
* When user changes “Check for Update Automatically” from OFF to ON, SW does not refresh update
information immediately. Update information is refreshed when either user clicks refresh button or
Samsung Portable SSD is connected to the computer.
* For FW updates, security mode needs to be OFF. Any access to T7 , including copying/deleting
/formatting partition, while FW is being updated, may cause abnormal behavior of or damage to the
T7 .
* Once FW has been updated, please disconnect and reconnect T7 to ensure that the FW update was
successful.
Computer OS Description
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Default language may be selected under Regional Setting.
* Samsung shall not be liable for loss of user data caused by forgotten or stolen passwords. In an
effort to keep the device as secure as possible, there is no password recovery option. If the password
is forgotten, users need to have T7 to be restored to factory setting through online service rendered
by our customer service centers. Please keep it in mind that all user data placed in T7 will be lost by
factory reset. Please be cautious not to forget your password.
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4. Unlock T7
If you’ve enabled security mode, every time you connect T7 to your device, you need
to enter your password and press the “UNLOCK” button before getting access to
the data in T7.
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5. Home Screen
If security mode is not enabled in your T7, you can enter to Setting screen by
clicking “SETTINGS” button in the main page.
6. Settings Screen
You can change the user name or password and turn ON/OFF security mode.
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7. Update SW and FW
To enter the update screen, click the Update page button ( ) on Home screen. If
any update is available, the “UPDATE” button ( ) will be highlighted. If there
is an application to be updated, your clicking UPDATE button will show the link to
‘App store’.
* Firmware update requires connection to computer.
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Caution
Failure to follow the instructions and cautions in each section of this manual may
result in injury, damage to the product or data loss. Please read thoroughly before
using the product.
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Use Genuine Accessories
Always use genuine parts and accessories certified by Samsung. Samsung shall not be
liable for damages to the product or loss of user data caused by use of non-genuine
parts or accessories.
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FAQ
The Samsung Portable SSD Software 1.0 can only run on certain
OS versions (or newer).
I cannot run the Samsung Please see below for supported OS versions:
Portable SSD Software 1.0.
Windows OS: Windows 7 or higher
Mac OS: Mac OS X 10.10 or higher
The T7 was developed for use with Windows OS and Mac OS PCs
and mobile devices. When connected to devices other than
those, the T7 may not be recognized or use of its features may be
When I connect the T7 to devices
restricted depending on their level of support. Moreover, if you
other than a PC, they do not
have enabled security mode with Password, you cannot enter
recognize the T7 .
your password from non-PC or non-mobile devices and thus will
be unable to access data stored on the T7. Please disable the
security mode before using the T7 with such devices.
I have lost my password. Can I No, you cannot. If you lose your password, you cannot disable the
disable security mode? security mode. Therefore, make sure not to lose it.
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Product Specifications and Certifications
Product Specifications
Model MU-PC500(R/H/T) MU-PC1T0(R/H/T) MU-PC2T0(R/H/T)
* Max data transfer speed is measured based on Samsung’s internal testing standards with the enclosed
USB cable. Performance may vary depending on host configuration. To reach maximum transfer speeds
of 1,050 MB/s, the host device and connection cables must support USB 3.2 Gen 2 and UASP mode must
be enabled.
Regulatory Compliance
KC (Korea Certification)
Identification Symbol: Refer below
Name: Samsung Electronics Co., Ltd.
Manufacturer / Manufacturing Country: Samsung Electronics Co. Ltd / Republic of Korea
Manufacturing Year and Month: Marked separately
Rating / Model: Refer below
Manufacturer: SAMSUNG Electronics Co. Ltd.
* This EMC compliant (Class B) device for homes is intended for use in domestic environment and can be
used in any region.
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FCC (Federal Communication Commission)
This equipment has been tested and verified to comply with FCC CFR Part 15, Restrictions on Class B
Digital Devices.
These restrictions are implemented to prevent the emission of harmful electronic magnetic waves when
device is used in residential environments. This device generates, uses and emits radio frequency
energy, and may cause harmful radio interference to wireless communications if not installed and used
according to the guideline. However, it does not guarantee absence of radio interference in certain
installed environments. If harmful radio interference occurs to a radio or TV reception when the device
is turned on or off, the user must prevent such interference through one of the following measures.
CE (Conformity European)
Hereby declares that this/these product(s) is/are in compliance with the essential requirements and
other relevant provisions of Directive 2014/30/EU, 2014/35/EU and 2011/65/EU.
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Samsung Service PO Box 12987, Dublin, Ireland
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