HRM Section B and D QP
HRM Section B and D QP
HRM Section B and D QP
Question no.1; Please read the attached case and answer following questions.
(6+6+8=20 Marks)
3. Design a BSC for Goldstone. For each of the four quadrants, please list two of
the specific and measurable Goals (total of eight, in four quadrants) and
measures for each listed goals which would be helpful for managing the
divisional performance. (Please list and don’t describe).
Financial Customer
Goals Goals
Measures Measures
Internal Processes Innovation and L&D
Goals Goals
Measures Measures
.
Good luck
Dr. Tanuja Sharma, PhD-FMS (Delhi University)
Professor and Area chairperson -HRM