PDF 7383 Isg
PDF 7383 Isg
PDF 7383 Isg
Before using this information and the product it supports, read the general information in Appendix D
“Getting help and technical assistance” on page 1147, Appendix E “Notices” on page 1151, the Warranty
Information document, and the Safety Information and Environmental Notices and User Guide documents on
the IBM Documentation CD.
LIMITED AND RESTRICTED RIGHTS NOTICE: If data or software is delivered pursuant to a General Services
Administration “GSA” contract, use, reproduction, or disclosure is subject to restrictions set forth in Contract No.
GS-35F-05925.
Contents
Ennen kuin asennat tämän tuotteen, lue turvaohjeet kohdasta Safety Information.
Each device, as it was designed and manufactured, has required safety items to protect users and service
technicians from injury. The information in this section addresses only those items. Use good judgment
to identify potential unsafe conditions that might be caused by unsupported alterations or attachment of
unsupported features or optional devices that are not addressed in this section. If you identify an unsafe
condition, you must determine how serious the hazard is and whether you must correct the problem before
you work on the product.
Consider the following conditions and the safety hazards that they present:
• Electrical hazards, especially primary power. Primary voltage on the frame can cause serious or fatal
electrical shock.
• Explosive hazards, such as a damaged CRT face or a bulging capacitor.
• Mechanical hazards, such as loose or missing hardware.
To inspect the product for potential unsafe conditions, complete the following steps:
1. Make sure that the power is off and the power cords are disconnected.
2. Make sure that the exterior cover is not damaged, loose, or broken, and observe any sharp edges.
3. Check the power cords:
• Make sure that the third-wire ground connector is in good condition. Use a meter to measure
third-wire ground continuity for 0.1 ohm or less between the external ground pin and the frame ground.
• Make sure that the power cords are the correct type.
• Make sure that the insulation is not frayed or worn.
4. Remove the cover.
• Check the area for electrical hazards such as moist floors, nongrounded power extension cords, and
missing safety grounds.
• Use only approved tools and test equipment. Some hand tools have handles that are covered with a soft
material that does not provide insulation from live electrical current.
• Regularly inspect and maintain your electrical hand tools for safe operational condition. Do not use
worn or broken tools or testers.
• Do not touch the reflective surface of a dental mirror to a live electrical circuit. The surface is conductive
and can cause personal injury or equipment damage if it touches a live electrical circuit.
• Some rubber floor mats contain small conductive fibers to decrease electrostatic discharge. Do not use
this type of mat to protect yourself from electrical shock.
• Do not work alone under hazardous conditions or near equipment that has hazardous voltages.
• Locate the emergency power-off (EPO) switch, disconnecting switch, or electrical outlet so that you can
turn off the power quickly in the event of an electrical accident.
• Disconnect all power before you perform a mechanical inspection, work near power supplies, or remove
or install main units.
• Before you work on the equipment, disconnect the power cord. If you cannot disconnect the power
cord, have the customer power-off the wall box that supplies power to the equipment and lock the
wall box in the off position.
• Never assume that power has been disconnected from a circuit. Check it to make sure that it has been
disconnected.
• If you have to work on equipment that has exposed electrical circuits, observe the following precautions:
– Make sure that another person who is familiar with the power-off controls is near you and is available to
turn off the power if necessary.
– When you work with powered-on electrical equipment, use only one hand. Keep the other hand in your
pocket or behind your back to avoid creating a complete circuit that could cause an electrical shock.
– When you use a tester, set the controls correctly and use the approved probe leads and accessories
for that tester.
– Stand on a suitable rubber mat to insulate you from grounds such as metal floor strips and equipment
frames.
• Use extreme care when you measure high voltages.
• To ensure proper grounding of components such as power supplies, pumps, blowers, fans, and motor
generators, do not service these components outside of their normal operating locations.
• If an electrical accident occurs, use caution, turn off the power, and send another person to get medical
aid.
Important: Each caution and danger statement in this documentation is labeled with a number. This number
is used to cross reference an English-language caution or danger statement with translated versions of the
caution or danger statement in the Safety Information document.
For example, if a caution statement is labeled Statement 1, translations for that caution statement are in the
Safety Information document under Statement 1.
Be sure to read all caution and danger statements in this documentation before you perform the procedures.
Read any additional safety information that comes with your system or optional device before you install
the device.
Statement 1
DANGER
To Connect: To Disconnect:
1. Turn everything OFF. 1. Turn everything OFF.
2. First, attach all cables to devices. 2. First, remove power cords from outlet.
3. Attach signal cables to connectors. 3. Remove signal cables from connectors.
4. Attach power cords to outlet. 4. Remove all cables from devices.
5. Turn device ON.
CAUTION:
When replacing the lithium battery, use only Part Number 33F8354 or an equivalent type battery
recommended by the manufacturer. If your system has a module containing a lithium battery, replace
it only with the same module type made by the same manufacturer. The battery contains lithium and
can explode if not properly used, handled, or disposed of.
Do not:
• Throw or immerse into water
• Heat to more than 100°C (212°F)
• Repair or disassemble
Statement 3
CAUTION:
When laser products (such as CD-ROMs, DVD drives, fiber optic devices, or transmitters) are
installed, note the following:
• Do not remove the covers. Removing the covers of the laser product could result in exposure to
hazardous laser radiation. There are no serviceable parts inside the device.
• Use of controls or adjustments or performance of procedures other than those specified herein
might result in hazardous radiation exposure.
DANGER
Some laser products contain an embedded Class 3A or Class 3B laser diode. Note the following.
Laser radiation when open. Do not stare into the beam, do not view directly with optical
instruments, and avoid direct exposure to the beam.
Statement 5
CAUTION:
The power control button on the device and the power switch on the power supply do not turn off
the electrical current supplied to the device. The device also might have more than one power
cord. To remove all electrical current from the device, ensure that all power cords are disconnected
from the power source.
2
1
Statement 6
CAUTION:
If you install a strain-relief bracket option over the end of the power cord that is connected to the
device, you must connect the other end of the power cord to an easily accessible power source.
Statement 8
Hazardous voltage, current, and energy levels are present inside any component that has this label
attached. There are no serviceable parts inside these components. If you suspect a problem with
one of these parts, contact a service technician.
Statement 11
CAUTION:
The following label indicates sharp edges, corners, or joints nearby.
Statement 12
CAUTION:
The following label indicates a hot surface nearby.
Statement 13
DANGER
Overloading a branch circuit is potentially a fire hazard and a shock hazard under certain
conditions. To avoid these hazards, ensure that your system electrical requirements do not exceed
branch circuit protection requirements. Refer to the information that is provided with your device
for electrical specifications.
CAUTION:
Make sure that the rack is secured properly to avoid tipping when the server unit is extended.
Statement 17
CAUTION:
The following label indicates moving parts nearby.
Statement 26
CAUTION:
Do not place any object on top of rack-mounted devices.
Statement 27
CAUTION:
Hazardous moving parts are nearby.
In addition to the instructions in Chapter 2 “Installing optional devices” on page 25 for installing optional
hardware devices, updating firmware and device drivers, and completing the installation, Business Partners
must also complete the steps in “Instructions for Lenovo Business Partners” on page 25.
The Lenovo System x3500 M4 Type 7383 server is a 5U1 high performance server. It can be upgraded
to a symmetric multiprocessing (SMP) server through a microprocessor upgrade. It is ideally suited for
networking environments that require superior microprocessor performance, efficient memory management,
flexibility, and large amounts of reliable data storage.
Performance, ease of use, reliability, and expansion capabilities were key considerations in the design of
the server. These design features make it possible for you to customize the system hardware to meet your
needs today and provide flexible expansion capabilities for the future.
The server comes with a limited warranty. For information about the terms of the warranty and getting service
and assistance, see the Warranty Information document that comes with the server.
The server contains next generation technologies, which help increase performance and reliability. For more
information, see “What your server offers” on page 11 and “Reliability, availability, and serviceability”
on page 15.
You can obtain up-to-date information about the server and other server products at
http://shop.lenovo.com/us/ en/systems/. At http://www.lenovo.com/support, you can create a personalized
support page by identifying Lenovo products that are of interest to you. From this personalized page, you
can subscribe to weekly email notifications about new technical documents, search for information and
downloads, and access various administrative services.
If you participate in the Lenovo client reference program, you can share information about your
use of technology, best practices, and innovative solutions; build a professional network; and gain
visibility for your business. For more information about the Lenovo client reference program, see
http://www.ibm.com/ibm/clientreference/.
If firmware and documentation updates are available, you can download them from the Lenovo website. The
server might have features that are not described in the documentation that comes with the server, and
the documentation might be updated occasionally to include information about those features, or technical
updates might be available to provide additional information that is not included in the server documentation.
To check for updates, go to http://www.lenovo.com/support.
Note: The illustrations in this document might differ slightly from your model.
1. Racks are measured in vertical increments of 4.45 cm (1.75 inches) each. Each increment is called a "U." A 1-U-high
device is 1.75 inches tall
The model number and serial number are on the ID label on the front of the server, as shown in the following
illustration.
Note: The illustrations in this document might differ slightly from your hardware.
0000000000000
0000000000000
0000000000000
0000000000000
0000000000000
0000000000000
0000000000000
0000000000000
0000000000000
0000000000000
0000000000000
0000000000000
0000000000000
0000000000000
0000000000000
0000000000000
0000000000000
0000000000000
0000000000000
In addition, the system service label, which is on the cover of the server, provides a QR code for mobile
access to service information. You can scan the QR code using a QR code reader and scanner with a mobile
device and get quick access to the Lenovo Service Information website. The Lenovo Service Information
website provides additional information for parts installation and replacement videos, and error codes
for server support.
Figure 2. QR code
For a list of supported optional devices for the server, see http://www.lenovo.com/ serverproven/.
See the Rack Installation Instructions document on the Lenovo System x Documentation CD for complete
rack installation and removal instructions.
The Lenovo Documentation CD requires the following minimum hardware and software:
• Microsoft Windows or Red Hat Linux
• 100 MHz microprocessor
• 32 MB of RAM
• Adobe Acrobat Reader 3.0 (or later) or xpdf, which comes with Linux operating systems
The Documentation Browser automatically detects the regional settings in use in your server and displays
the documents in the language for that region (if available). If a document is not available in the language
for that region, the English-language version is displayed. Use one of the following procedures to start
the Documentation Browser:
• If Autostart is enabled, insert the CD into the CD or DVD drive. The Documentation Browser starts
automatically.
• If Autostart is disabled or is not enabled for all users, use one of the following procedures:
– If you are using a Windows operating system, insert the CD into the CD or DVD drive and click Start ➙
Run. In the Open field, type:
e:\win32.bat
where e is the drive letter of the CD or DVD drive, and click OK.
– If you are using Red Hat Linux, insert the CD into the CD or DVD drive; then, run the following
command from the /mnt/cdrom directory:
sh runlinux.sh
Select the server from the Product menu. The Available Topics list displays all the documents for the
server. Some documents might be in folders. A plus sign (+) indicates each folder or document that has
additional documents under it. Click the plus sign to display the additional documents.
When you select a document, a description of the document is displayed under Topic Description. To select
more than one document, press and hold the Ctrl key while you select the documents. Click View Book
to view the selected document or documents in Acrobat Reader or xpdf. If you selected more than one
document, all the selected documents are opened in Acrobat Reader or xpdf.
Click Help for detailed information about using the Documentation Browser.
Related documentation
This Installation and Service Guide contains general information about the server including how to set up and
cable the server, how to install supported optional devices, how to configure the server, and information to
help you solve problems yourself and information for service technicians.
Depending on the server model, additional documentation might be included on the LenovoDocumentation
CD.
The ToolsCenter for System x and BladeCenter is an online information center that contains
information about tools for updating, managing, and deploying firmware, device drivers, and operating
systems. The ToolsCenter for System x and BladeCenter is at https://support.lenovo.com/us/en/
documents/LNVO-CENTER.
The following information is a summary of the features and specifications of the server. Depending on the
model, some features might not be available, or some specifications might not apply.
Notes:
1. Use the Setup utility to determine the type and speed of the microprocessors in the server
2. For a list of supported microprocessors, see http://www.lenovo.com/ serverproven/.
Memory:
• Slot: 12 DIMM connectors (24 DIMM connectors when the microprocessor 2 expansion board
is installed)
• Minimum: 2 GB
• Maximum: 768 GB
– 32 GB using unbuffered DIMMs (UDIMMs)
– 384 GB using registered DIMMs (RDIMMs)
– 768 GB using load reduction DIMMs (LRDIMMs)
• Type:
– PC3-8500 (DDR3-1066), PC3-10600 (DDR3-1333), PC3-12800 (DDR3-1600), or PC3-14900
(DDR3-1866)
– Single-rank, dual-rank, or quad-rank
– Registered DIMM (RDIMM), unbuffered DIMM (UDIMM), or load reduced DIMM (LRDIMM)
• Supports (depending on the model):
– 2 GB unbuffered DIMM (UDIMM)
– 2 GB, 4 GB, 8 GB, and 16 GB registered DIMMs (RDIMMs)
– 32 GB load reduction DIMM (LRDIMM)
Drives:
• SATA:
– DVD-ROM
– Multi-burner
Note: Full-high devices such as an optional tape drive will occupy two half-high 5.25-inch bays.
Note: Power supplies in the server must be with the same power rating or wattage.
Simple-swap fans:
• Two (one microprocessor installed)
• Three (two microprocessors installed)
• Three additional fans (for optional redundant cooling)
RAID controllers (depending on the model):
• A ServeRAID M1115 SAS/SATA adapter that provides RAID 0, 1, and 10 with optional FoD RAID
5/50 and SED (Self Encrypting Drive) upgrade.
• A ServeRAID M5110 SAS/SATA adapter that provides RAID 0, 1, and 10. Optional upgrade:
– RAID 5/50 (512 MB Cache) with optional FoD RAID 6/60 and SED upgrade
– RAID 5/50 (512 MB Flash) with optional FoD RAID 6/60 and SED upgrade
– RAID 5/50 (1 GB Flash) with optional FoD RAID 6/60 and SED upgrade
– RAID 5/50 and SED (Zero Cache)
Integrated functions:
• Integrated Management Module II (IMM2), which consolidates multiple management functions in a
single chip.
• Intel I350AM4 Quad Port Gigabit Ethernet controller with Wake on LAN support
• Serial over LAN (SOL) and serial redirection over Telnet or Secure Shell (SSH)
• One systems-management 1 Gb Ethernet port for connection to a dedicated systems-management
network. This system management connector is dedicated to the IMM2 functions.
• Light path diagnostics
• Six Universal Serial Bus (USB) ports
– Two on front of server
– Four on rear of server
• One internal USB port for optional USB flash device with embedded hypervisor
• One internal USB tape connector
• One serial connector
Video controller (integrated into IMM2):
• Matrox G200eR2
Attention: Airborne particulates and reactive gases acting alone or in combination with other
environmental factors such as humidity or temperature might pose a risk to the server. For information
about the limits for particulates and gases, see “Particulate contamination” on page 1153.
Heat output:
Notes:
• Power consumption and heat output vary depending on the number and type of optional features installed
and the power-management optional features in use.
• The noise emission level stated is the declared (upper limit) sound power level, in bels, for a random
sample of machines. All measurements are made in accordance with ISO 7779 and reported in
conformance with ISO 9296.
Product Type:
Computer server
Year first manufactured:
2012
Internal/external power supply efficiency:
• http://www.plugloadsolutions.com/psu_reports/IBM_FSA011_550W_SO-301_Report.pdf
• http://www.plugloadsolutions.com/psu_reports/IBM_7001676-XXXX_550W_SO-458_Report.pdf
• http://www.plugloadsolutions.com/psu_reports/IBM_7001605-XXXX_750W_SO-258_Report.pdf
• http://www.plugloadsolutions.com/psu_reports/SO-299_IBM_DPS-750AB-1_750W_Report.pdf
• http://www.plugloadsolutions.com/psu_reports/IBM_DPS-750AB-14%20A_750W_SO-527_Report.pdf
• http://www.plugloadsolutions.com/psu_reports/IBM_7001606-XXXX_900W_SO-273_Report.pdf
• http://www.plugloadsolutions.com/psu_reports/IBM_DPS-900CB%20A_900W_SO-440_Report.pdf
Maximum power (watts):
See Power supply.
Idle state power (watts):
97
Sleep mode power (watts):
Not applicable for servers
Off mode power (watts):
19
Notes:
1. You cannot mix 750-watt and 900-watt power supplies in the server.
2. The server is not running in power redundant mode with two 225W GPUs installed, two 900-watt
power supplies are required.
• Remote presence and blue-screen capture features
The remote presence and blue-screen capture features are integrated functions of the Integrated
Management Module II (IMM2). The remote presence feature provides the following functions:
– Remotely viewing video with graphics resolutions up to 1600 x 1200 at 75 Hz, regardless of the system
state
– Remotely accessing the server, using the keyboard and mouse from a remote client
– Mapping the CD or DVD drive, diskette drive, and USB flash drive on a remote client, and mapping ISO
and diskette image files as virtual drives that are available for use by the server
– Uploading a diskette image to the IMM2 memory and mapping it to the server as a virtual drive
The blue-screen capture feature captures the video display contents before the IMM2 restarts the server
when the IMM2 detects an operating-system hang condition. A system administrator can use the
blue-screen capture feature to assist in determining the cause of the hang condition.
See “Using the remote presence and blue-screen capture features” on page 115 for additional information.
• ServeRAID support
The ServeRAID adapter provides hardware redundant array of independent disks (RAID) support to
create configurations. The standard RAID adapter provides RAID levels 0, 1, and 10. An optional RAID
adapter is available for purchase.
• Systems-management capabilities
The server comes with an Integrated Management Module II (IMM2). When the IMM2 is used with the
systems-management software that comes with the server, you can manage the functions of the server
locally and remotely. The IMM2 also provides system monitoring, event recording, and network alert
capability. The systems-management connector on the rear of the server is dedicated to the IMM2. The
dedicated systems-management connector provides additional security by physically separating the
management network traffic from the production network. You can use the Setup utility to configure the
server to use a dedicated systems-management network or a shared network.
• UEFI-compliant server firmware
The UEFI firmware offers several features, including Unified Extensible Firmware Interface (UEFI)
version 2.1 compliance, Active Energy Management (AEM) technology, enhanced reliability, availability,
and serviceability (RAS) capabilities, and basic input/output system (BIOS) compatibility support.
UEFI replaces the BIOS and defines a standard interface between the operating system, platform
firmware, and external devices. The server is capable of booting UEFI-compliant operating systems,
BIOS-based operating systems, and BIOS-based adapters as well as UEFI-compliant adapters.
For more information about UEFI-compliant firmware, go to http://www.ibm.com/support/entry/
portal/docdisplay?lndocid=MIGR-5083207.
Systems Director
Systems Director is a platform-management foundation that streamlines the way you manage physical and
virtual systems in a heterogeneous environment. By using industry standards, Systems Director supports
multiple operating systems and virtualization technologies in Lenovo and non-Lenovo x86 platforms.
Through a single user interface, Systems Director provides consistent views for viewing managed systems,
determining how these systems relate to one other, and identifying their statuses, helping to correlate
technical resources with business needs. A set of common tasks that are included with Systems Director
provides many of the core capabilities that are required for basic management, which means instant
out-of-the-box business value. The common tasks include discovery, inventory, configuration, system
health, monitoring, updates, event notification, automation for managed systems, hardware log, power, and
light path.
The Systems Director web and command-line interfaces provide a consistent interface that is focused
on driving these common tasks and capabilities:
• Discovering, navigating, and visualizing systems on the network with the detailed inventory and
relationships to the other network resources
• Notifying users of problems that occur on systems and the ability to isolate the source of the problem
• Notifying users when systems need updates and distributing and installing updates on a schedule
• Analyzing real-time data for systems and setting critical thresholds that notify the administrator of
emerging problems
• Configuring settings of a single system and creating a configuration plan that can apply those settings to
multiple systems
• Updating installed plug-ins to add new features and functions to the base capabilities
• Managing the life cycles of virtual resources
For more information about Systems Director, see the Systems Director Information Center at
http://pic.dhe.ibm.com/infocenter/director/pubs/index.jsp, and the Systems Management web page
For the locations of other LEDs on the system board, see “System-board LEDs and controls” on page 31.
Front view
The following illustration shows the controls, LEDs, and connectors on the front of the server.
Power control
button USB 1
USB 2
000000000000
Bay 1 000000000000
000000000000
Bay 2
Remind button
0000000000000
00
0000000000000
00
0000000000000
00
0000000000000
00
0000000000000
00
00
0000000000000
00
0000000000000
00
0000000000000
000000000000
00
000000000000
00
000000000000
00
000000000000
00
000000000000
000000000000
000000000000
Note: The front bezel is not shown so that the drive bays are visible.
• Power-control button:
Press this button to turn the server on and off manually.
• Hard disk drive activity LEDs:
This LED is used on hot-swap SAS or SATA hard disk drives. Each hot-swap hard disk drive has an
activity LED, and when this LED is flashing, it indicates that the drive is in use.
• Hard disk drive status LEDs:
This LED is used on hot-swap SAS or SATA hard disk drives. When this LED is lit, it indicates that the
drive has failed. If an optional Lenovo ServeRAID controller is installed in the server, when this LED is
flashing slowly (one flash per second), it indicates that the drive is being rebuilt. When the LED is flashing
rapidly (three flashes per second), it indicates that the controller is identifying the drive.
• Power-on LED:
When this LED is lit and not flashing, it indicates that the server is turned on. The states of the power-on
LED are as follows:
– Off:
Power is not present or the power supply, or the LED itself has failed.
The following table describes the LEDs on the operator information panel and suggested actions to correct
the detected problems.
For more information about the LEDs on the light path diagnostics panel, see “Light path diagnostics
LEDs” on page 135.
The following illustration shows the LEDs on the light path diagnostics panel.
Fan
Temperature
Microprocessor
USB ports
Configuration
Memory OVER
S P EC
Power supply
Over spec
PCI
NMI
System board
Rear view
The following illustrations show the connectors and LEDs on the rear of the server.
The following illustration shows the connectors on the rear of the server.
0000
PCI slot 2
0000000000
PCI slot 3
0000
0000
0000
0000
PCI slot 5
0000
0000
0000
PCI slot 6
0000
expansion board)
Video 00
PCI slot 8
00
(microprocessor 2
0000000000000
0000000000000
expansion board)
0000000000000
USB 3
USB 4
0000000000000
0000000000000
0000000000000
Power cord
Ethernet
0000000000000
connectors 0000000000000
0000000000000
0000000000000
USB 6
0000000000000
USB 5
Power supply 2 0000000000000
0000000000000
Ethernet
0000000000000
0000000000000
0000000000000
System management
• NMI button: Press this button to force a nonmaskable interrupt to the microprocessor. It allows you to
blue screen the server and take a memory dump (use this button only when directed by the Lenovo
service support). You might have to use a pen or the end of a straightened paper clip to press the button.
• PCI slot 1: Insert a half-length, full-height PCI Express adapter or a PCI-X interposer card into this slot.
• PCI slot 2: Insert a half-length, full-height PCI Express adapter into this slot.
• PCI slot 3: Insert a full-length, full-height PCI Express adapter into this slot.
• PCI slot 4: Insert a full-length, full-height PCI Express adapter into this slot.
• PCI slot 5: Insert a full-length, full-height PCI Express adapter into this slot (support 225W GPU).
• PCI slot 6: Insert a full-length, full-height PCI Express adapter into this slot.
• PCI slot 7: Insert a full-length, full-height PCI Express adapter into this slot (support 225W GPU).
• PCI slot 8: Insert a full-length, full-height PCI Express adapter into this slot.
• Power connector: Connect the power cord to this connector.
Note: Power supply 1 is the default/primary power supply. If power supply 1 fails, you must replace it
immediately.
• Video connector: Connect a monitor to this connector.
The following illustration shows the LEDs on the rear of the server.
0000
0000000000
0000
0000
0000
0000
0000
0000
0000
0000
0000
0000
0000
00
00
00
00
0000000000000
0000000000000
0000000000000
0000000000000
0000000000000
Ethernet link LED
0000000000000
0000000000000
0000000000000
0000000000000
0000000000000
Ethernet activity LED
0000000000000
Error
0000000000000
0000000000000
0000000000000
0000000000000
0000000000000
• Ethernet activity LEDs: When these LEDs are lit, they indicate that the server is transmitting to or
receiving signals from the Ethernet LAN that is connected to the Ethernet port.
• Ethernet link LEDs: When these LEDs are lit, they indicate that there is an active link connection on
the Ethernet port.
• AC power LED: Each hot-swap power supply has an ac power LED. When the ac power LED is lit, it
indicates that sufficient power is coming into the power supply through the power cord. During typical
operation, the ac power LED is lit.
• DC power LED: Each hot-swap power supply has a dc power LED and an ac power LED. When the dc
power LED is lit, it indicates that the power supply is supplying adequate dc power to the system. During
typical operation, both the ac and dc power LEDs are lit.
• Power-supply error LED: When the power-supply error LED is lit, it indicates that the power supply
has failed.
Note: Power supply 1 is the default/primary power supply. If power supply 1 fails, you must replace
the power supply immediately.
However, the server can respond to requests to the service processor, such as a remote request to turn
on the server. The power-on LED flashes to indicate that the server is connected to input power but is not
turned on.
Approximately 5 seconds after the server is connected to input power, one or more fans might start running
and the power-on LED flashes quickly. Approximately 10 seconds after the server is connected to input
power, the power-on button becomes active. After the power-on button becomes active, the power-on LED
flashes slowly. You can turn on the server by pressing the power-on button.
What to do next
1. When 4 GB or more of memory (physical or logical) is installed, some memory is reserved for various
system resources and is unavailable to the operating system. The amount of memory that is reserved
for system resources depends on the operating system, the configuration of the server, and the
configured PCI options.
2. When you turn on the server with external graphical adapters installed, the Lenovo logo displays on the
screen after approximately 3 minutes. This is normal operation while the system loads.
3. Make sure the left-side cover is closed.
When you turn off the server and leave it connected to input power, the server can respond to requests to
the service processor (the Integrated Management Module II (IMM2)), such as a remote request to turn on
the server. While the server remains connected to input power, one or more fans might continue to run. To
remove all power from the server, you must disconnect it from the power source.
Some operating systems require an orderly shutdown before you turn off the server. See your
operating-system documentation for information about shutting down the operating system.
Statement 5
CAUTION:
The power control button on the device do not turn off the electrical current supplied to the device.
2
1
Note: When you install any PCI adapter, the power cords must be disconnected from the power source
before you remove the PCI Express assembly and the PCI-X assembly. Otherwise, the Wake on LAN
feature might not work.
• The Integrated Management Module II (IMM2) can turn off the server as an automatic response to a
critical system failure.
• The server turns off when the left-side cover is opened.
In addition to the instructions in this chapter for installing optional hardware devices, updating the firmware
and device drivers, and completing the installation, Lenovo Business Partners must also complete the steps
in “Instructions for Lenovo Business Partners” on page 25.
Important: To help ensure that the devices that you install work correctly and do not introduce problems,
observe the following precautions.
Step 1. Make sure that the server and the installed firmware levels support the devices that you are
installing. If necessary, update the UEFI and IMM2 firmware and any other firmware that is
stored on the system board. For information about where firmware is stored in the server, see
“Updating the firmware” on page 103. For a list of supported optional devices for the server,
see http://www.lenovo.com/ serverproven/.
Step 2. Use the best practices to apply current firmware and device-driver updates for the
server and optional devices. To download the Firmware Update Guides document, go to
http://www.lenovo.com/support. Additional hints and tips are available from the following website:
• System x configuration tools: http://www.ibm.com/systems/x/hardware/configtools.html
Step 3. Before you install optional hardware devices, make sure that the server is working correctly. Start
the server and make sure that the operating system starts, if an operating system is installed, or
that a 19990305 error code is displayed, indicating that an operating system was not found but
the server is otherwise working correctly. If the server is not working correctly, see “Running DSA
Preboot diagnostic programs” on page 145 for information about how to run diagnostics.
Step 4. Follow the installation procedures in this chapter and use the correct tools. Incorrectly installed
devices can cause system failure because of damaged pins in sockets or connectors, loose
cabling, or loose components.
In addition to the instructions in this chapter for installing optional hardware devices, updating firmware
and device drivers, and completing the installation, Lenovo Business Partners must also complete the
following steps:
1. After you have confirmed that the server starts correctly and recognizes the newly installed devices and
that no error LEDs are lit, run the Dynamic System Analysis (DSA) stress test. For information about
using DSA, see “Lenovo Dynamic System Analysis” on page 144.
2. Shut down and restart the server multiple times to ensure that the server is correctly configured and
functions correctly with the newly installed devices.
3. Save the DSA log as a file and send it to Lenovo. For information about transferring data and logs,
see “Sending DSA data to Lenovo” on page 26.
4. To ship the server, repackage it in the original undamaged packing material and observe Lenovo
procedures for shipping.
Before you send diagnostic data to Lenovo, read the terms of use at
http://www.ibm.com/de/support/ ecurep/terms.html.
You can use any of the following methods to send diagnostic data to Lenovo:
• Standard upload:
http://www.ibm.com/de/support/ ecurep/send_http.html
• Standard upload with the system serial number:
http://www.ecurep.ibm.com/app/ upload_hw
• Secure upload:
http://www.ibm.com/de/support/ ecurep/send_http.html#secure
• Secure upload with the system serial number:
https://www.ecurep.ibm.com/ app/upload_hw
Server components
The following illustration shows the major components in the server.
The illustrations in this document might differ slightly from your hardware.
0
0
Bezel
000
000
000
DVD
Microprocessor 2 000
drive
expansion board 00
0000
00
00 0000
2.5 inch
Air baffle
00
00 0000
hot-swap drive
0000
0000
0000
00
3.5 inch
hot-swap drive
00
0000
000
000
3.5 inch
cage filler
2.5 inch
000
000
0
simple-swap
backplane 000
0
drive
3.5 inch HDD
Cover cage filler
SAS/SATA
2.5 inch backplane
SAS/SATA
Simple-swap with the expander
Simple-swap 3.5 inch
Fan filler fan 3.5 inch
backplane
backplate
RAID upgrade PCI adapter RAID adapter Fan cage
assembly
The following illustration shows the internal connectors on the system board.
PCI slot 4
System PCI slot 5 PCI slot 3
management PCI slot 6 PCI slot 2
connector
Power signal
The following illustration shows the internal connectors on the microprocessor 2 expansion board.
DIMM 18-13
DIMM 24-19
PCI slot 8
PCI slot 7
NMI button
USB ports
Ethernet
System
management
Note: If there is a clear protective sticker on the top of the switch blocks, you must remove and discard it
to access the switches.
The following table describes the functions of the SW4 switch block on the system board.
Notes:
1. You do not have to move the switch back to the default
position after the power-on password in overridden.
2. Changing the position of this switch does not affect the
administrator password check if an administrator password
is set. See “Passwords” on page 111 for additional
information about passwords.
4 CMOS clear Off Clears CMOS memory when on.
Notes:
1. Before you change any switch settings or move any jumpers, turn off the server. Review the information
in “Safety” on page v, “Installation guidelines” on page 35, “Handling static-sensitive devices” on
page 37, and “Turning off the server” on page 23.
2. Any system-board switch or jumper block that is not shown in the illustrations in this document are
reserved.
Any error LED can be lit after ac power has been removed from the system-board tray so that you can
isolate a problem. After ac power has been removed from the system-board tray, power remains available
to these LEDs for up to 90 seconds. To view the error LEDs, press and hold the light path button on the
system board to light the error LEDs. The error LEDs that were lit while the system-board tray was running
will be lit again while the button is pressed.
The following illustration shows the LEDs and controls on the system board.
PCI slot 3
error LED
PCI slot 2
error LED
PCI slot 1
error LED
RTMM heartbeat
LED
IMM2 heartbeat
LED
System board
error LED
Microprocessor 1
error LED
Light path LED
DIMM 6-1
error LED
Battery Power Distribution
error LED board error LED
The following illustration shows the LEDs on the microprocessor 2 expansion board.
PCI slot 8
error LED
PCI slot 7
error LED
Power
connector
Figure 16. Connectors on the 3.5-inch hard disk drive backplate assembly
Hard disk
drive connectors
Power Configuration
connector connector
Status LED
(amber)
Activity LED
(green)
Signal connectors
Status LED
(amber)
Activity LED
(green)
Figure 18. Connectors on the 2.5-inch hard disk drive backplane with the expander
Installation guidelines
Use the installation guidelines to install the Lenovo System x3500 M4 Type 7383.
Attention: Static electricity that is released to internal server components when the server is powered-on
might cause the system to halt, which might result in the loss of data. To avoid this potential problem,
always use an electrostatic-discharge wrist strap or other grounding system when removing or installing a
hot-swap device.
Important: Some cluster solutions require specific code levels or coordinated code updates. If the
device is part of a cluster solution, verify that the latest level of code is supported for the cluster solution
before you update the code.
For additional information about tools for updating, managing, and deploying firmware, see the ToolsCenter
for System x and BladeCenter at https://support.lenovo.com/us/en/ documents/LNVO-CENTER
• Before you install optional hardware, make sure that the server is working correctly. Start the server, and
make sure that the operating system starts, if an operating system is installed, or that a 19990305 error
code is displayed, indicating that an operating system was not found but the server is otherwise working
To help ensure proper system cooling and system reliability, make sure that the following requirements
are met:
• Each of the drive bays has a drive or a filler panel and electromagnetic compatibility (EMC) shield
installed in it.
• If the server has redundant power, each of the power-supply bays has a power supply installed in it.
• There is adequate space around the server to allow the server cooling system to work properly. Leave
approximately 50 mm (2.0 in.) of open space around the front and rear of the server. Do not place
objects in front of the fans. For proper cooling and airflow, replace the server cover before you turn on
the server. Operating the server for extended periods of time (more than 30 minutes) with the server
cover removed might damage server components.
• You have followed the cabling instructions that come with optional adapters.
• You have replaced a failed fan within 48 hours.
• You have replaced a hot-swap drive within 2 minutes of removal.
Note: The air baffle comes with the microprocessor 2 expansion board option.
• Microprocessor socket 2 always contains either a socket cover or a microprocessor and heat sink.
• You have installed the air baffle and fan 2 when you installed the microprocessor 2 expansion board option.
Note: Do not install the ServeRAID M5120 SAS/SATA adapter in slot 4, 7, and 8 for proper cooling.
Attention: Static electricity that is released to internal server components when the server is powered-on
might cause the server to halt, which might result in the loss of data. To avoid this potential problem,
always use an electrostatic-discharge wrist strap or other grounding system when you work inside the
server with the power on.
The server supports hot-plug, hot-add, and hot-swap devices and is designed to operate safely while it
is turned on and the server cover is removed. Follow these guidelines when you work inside a server
that is turned on:
Note: In order to work inside the server with the power on, you have to disable the power cut-off switch
before removing the server cover.
• Avoid wearing loose-fitting clothing on your forearms. Button long-sleeved shirts before working inside
the server; do not wear cuff links while you are working inside the server.
• Do not allow your necktie or scarf to hang inside the server.
• Remove jewelry, such as bracelets, necklaces, rings, and loose-fitting wrist watches.
• Remove items from your shirt pocket, such as pens and pencils, that could fall into the server as you
lean over it.
• Avoid dropping any metallic objects, such as paper clips, hairpins, and screws, into the server.
Attention: Static electricity can damage the server and other electronic devices. To avoid damage, keep
static-sensitive devices in their static-protective packages until you are ready to install them.
To reduce the possibility of damage from electrostatic discharge, observe the following precautions:
• Limit your movement. Movement can cause static electricity to build up around you.
• The use of a grounding system is recommended. For example, wear an electrostatic-discharge wrist
strap, if one is available. Always use an electrostatic-discharge wrist strap or other grounding system
when working inside the server with the power on.
• Handle the device carefully, holding it by its edges or its frame.
• Do not touch solder joints, pins, or exposed circuitry.
• Do not leave the device where others can handle and damage it.
• While the device is still in its static-protective package, touch it to an unpainted metal surface on the
outside of the server for at least 2 seconds. This drains static electricity from the package and from
your body.
Read the safety information in “Safety” on page v and “Installation guidelines” on page 35.
Step 1. Check the status of the media door icon. If the icon on the side of the bezel is in the unlocked
position, open the bezel media door directly.
0000000
00
0000000
00
0000000
00
0000000
00
0000000
00
0000000
00
0000000
00
0000000
0000000
0000000
0000000
0000000
0000000
Note: You must unlock the left-side cover to open or remove the bezel. When you lock the left-side
cover, it locks both the cover and the bezel.
Step 3. Open the bezel by pressing the button on the left edge of the bezel, and rotate the left side of the
bezel away from the server.
00
00000
00
00000
00
00000
00
Release button
00000
00
00000
00
00000
00
00000
00000
00000
00000
00000
00000
Step 4. From inside of the top section of the bezel door, slide the blue tab up to unlock the bezel media
door; then, grasp the depressed area on the media door and pull the door open.
000000
000000
00
000000
00
000000
00
000000
00
00
000000
00
000000
00
000000
000000
000000
Media
door lock
Step 5. When the media door is unlocked, the icon on the side of the bezel will be in the unlocked position.
0000000
00
0000000
00
0000000
00
0000000
00
0000000
00
0000000
00
0000000
00
0000000
0000000
0000000
0000000
0000000
0000000
Important: Before you install optional hardware devices, make sure that the server is working correctly.
Start the server and make sure that the operating system starts, if an operating system is installed, or that
a 19990305 error code is displayed, indicating that an operating system was not found but the server is
otherwise working correctly. If the server is not working correctly, see “Running DSA Preboot diagnostic
programs” on page 145 for information about how to run diagnostics.
Read the safety information in “Safety” on page v and “Installation guidelines” on page 35.
If you are replacing a server component in the server, you need to turn off the server and peripheral devices,
and disconnect the power cords and all external cables.
Attention: The server automatically powers off when the left-side cover is removed.
Step 1. Unlock the left-side cover, using the key that comes with the server.
Step 2. Pull the cover-release latch down while you rotate the top edge of the cover away from the server;
then, lift the cover off the server.
00
00
00
00
0000
0000
0000
0000
0000
0000
0000
0000
00000
00000
00000
00000
00000
00000
00000
00000
Lock
Note: When you install the second microprocessor, you must also install fan 2 and the air baffle that come
with the second microprocessor upgrade kit.
Read the safety information in “Safety” on page v and “Installation guidelines” on page 35.
If you are replacing a server component in the server, you need to turn off the server and peripheral devices,
and disconnect the power cords and all external cables.
Step 1. Carefully turn the server on its side so that it is lying flat, with the cover facing up.
00000000
00000000
00000000
00000000
00000000
000
00000000
00
000
00000000
00
00000000
00000000
00
000000000
000000000
000000000
000000000
000000000
000000000
0000
000000000
0000
0000
000000000
0000
000000000
0000
000000000
Attention: For proper cooling and airflow, replace the air baffle before you turn on the server.
Operating the server with the air baffle removed might damage server components when two
microprocessors installed.
Read the safety information in “Safety” on page v and “Installation guidelines” on page 35.
If you are replacing a server component in the server, you need to turn off the server and peripheral devices,
and disconnect the power cords and all external cables.
Step 1. Carefully turn the server on its side so that it is lying flat, with the cover facing up.
Fan cage
assembly
0000000
0000000
0000000
0000000
0000000
00000
0000000
00000
0000000
00000
0000000
00
0000000
00
00
00
00
00
Step 7. Rotate the fan cage release latch to the open position. The fan cage will lift up slightly when the
release latch is fully open.
Fan-cage assembly
00000000
00000000
00000000
2 00000000
00000000
00
00000000
00
00000000
00000000
00000000
00
000000000
000000000
000000000
000000000
000000000
000000000
0000
000000000
0000
0000
000000000
0000
000000000
0000
000000000
Step 8. Grasp the fan cage assembly and lift it out of the server.
The server comes with two 120 mm x 38 mm simple-swap fans in the fan cage assembly. The following
instructions can be used to install any simple-swap fan in the server.
Notes:
1. When you install the second microprocessor, you must also install fan 2 and the air baffle that come
with the second microprocessor upgrade kit. The fan filler can only be removed when fan 2 is installed.
Otherwise, the fan filler must be installed for proper cooling.
0000000
0000000
0000000
1
0000000
00
0000000
00
0000000
0000000
0000000
00
000000000
000000000
000000000
000000000
6 000000000
000000000
0000
000000000
5
0000
0000
000000000
0000
000000000
0000
000000000
2. You can order the three additional fans for redundant cooling.
Read the safety information in “Safety” on page v and “Installation guidelines” on page 35.
Attention: Static electricity that is released to internal server components when the server is powered-on
might cause the server to halt, which might result in the loss of data. To avoid this potential problem,
always use an electrostatic-discharge wrist strap or other grounding system when you work inside the
server with the power on.
If you are replacing a server component in the server, you need to turn off the server and peripheral devices,
and disconnect the power cords and all external cables.
Step 1. Touch the static-protective package that contains the simple-swap fan to any unpainted metal
surface on the server; then, remove the fan from the package.
Step 2. Unlock and remove the left-side cover (see “Removing the left-side cover” on page 40).
Step 3. Open the fan cage cover.
Step 4. Perform the following steps only if you want to install the simple swap fan in the Fan 2 compartment:
a. Unfasten and open the release lever (see “Removing the fan cage assembly” on page 272).
b. Press and release the clip on the fan filler to remove the fan filler from the server.
00000000
00000000
00000000
00000000
00000000
000
00000000
00
000
00000000
00
00000000
00000000
00
000000000
000000000
000000000
000000000
000000000
000000000
0000
000000000
0000
0000
000000000
0000
000000000
0000
000000000
Depending on the server model, the server might come with a SATA attached DVD-ROM drive in bay 1.
Note: If the server is configured for RAID operation using a ServeRAID adapter, you might have to
reconfigure your disk arrays after you install drives. See the ServeRAID adapter documentation for additional
information about RAID operation and complete instructions for using the ServeRAID adapter.
The following illustrations show the location of the drive bays in the 2.5-inch hot-swap SAS or hot-swap
SATA hard disk drive server models.
000000000000
000000000000
7 6 5 4 3 2 1 0
0000000000000
0000000000000
0000000000000
00
0000000000000
00
0000000000000
00
00
0000000000000
00
0000000000000
00
0000000000000
00
0000000000000
00
0000000000000
00
0000000000000
000000000000
00
000000000000
00
000000000000
00
000000000000
00
000000000000
000000000000
000000000000
000000000000
000000000000
7 6 5 4 3 2 1 0
00
00
00
0000000000000
00
0000000000000
00
0000000000000
00
0000000000000
00
0000000000000
00
0000000000000
000000000000
00
000000000000
00
000000000000
00
000000000000
00
000000000000
000000000000
000000000000
000000000000
000000000000
7 6 5 4 3 2 1 0
00
00
00
00
00
00
00
00
00
000000000000
00
000000000000
00
000000000000
00
000000000000
000000000000
000000000000
000000000000
000000000000
7 6 5 4 3 2 1 0
00
00
00
00
00
00
00
00
00
00
00
The following illustrations show the location of the drive bays in the 3.5-inch hot-swap SAS or hot-swap
SATA hard disk drive server models.
000000000000
000000000000
0000000000000
0000000000000
0000000000000
0000000000000
0000000000000
0000000000000
Drive bay 0
0000000
0000000
00
0000000
00
00
0000000
00
0000000
0000000
00
0000000
00
0000000
0000000
00
0000000
0000000
00
00
0000000
00
0000000
Drive bay 7
The following illustrations show the location of the drive bays in the 2.5-inch and 3.5-inch hot-swap SAS
or hot-swap SATA hard disk drive server models.
000000000000
000000000000
000000000000
Drive bay 8
0000000
0000000
00
0000000
00
00
0000000
00
0000000
0000000
00
0000000
00
0000000
0000000
00
0000000
0000000
00
00
0000000
00
0000000
Drive bay 15
Figure 35. Server with eight 2.5-inch hard disk drives and eight 3.5-inch hard disk drives
The following notes describe the types of drives that the server supports and other information that you
must consider when installing a drive:
• Make sure that you have all the cables and other equipment that is specified in the documentation that
comes with the drive.
• Check the instructions that come with the drive to see whether you have to set any switches or jumpers
on the drive. If you are installing a SAS or SATA device, be sure to set the SAS or SATA ID for that device.
• Optional external tape drives and DVD-ROM drives are examples of removable-media drives. You can
install removable-media drives only in bays 1 and 2 on models with eight 3.5-inch, eight, sixteen,
twenty-four, and thirty-two 2.5-inch hard disk drives.
• The electromagnetic interference (EMI) integrity and cooling of the server are protected by having all bays
and PCI slots covered or occupied. When you install a drive or PCI adapter, save the EMC shield and filler
panel from the bay or the PCI adapter slot cover in the event that you later remove the drive or adapter.
• For a complete list of supported options for the server, see http://www.lenovo.com/ serverproven/.
The following notes describe the types of hard disk drives that the server supports and other information that
you must consider when you install a hard disk drive:
• Depending on the model, the server supports up to eight or up to thirty-two 2.5-inch SAS/SATA hot-swap
hard disk drives in the hot-swap bays.
Read the safety information in “Safety” on page v and “Installation guidelines” on page 35.
Attention: Static electricity that is released to internal server components when the server is powered-on
might cause the server to halt, which might result in the loss of data. To avoid this potential problem,
always use an electrostatic-discharge wrist strap or other grounding system when you work inside the
server with the power on.
To install a 2.5-inch hot-swap hard disk drive, complete the following steps.
Note: You must unlock the left-side cover to open or remove the bezel. When you lock the left-side
cover, it locks both the cover and the bezel.
Step 2. Open the bezel (see “Opening the bezel media door” on page 38).
Step 3. Remove the filler panel, if one is present.
Step 4. Touch the static-protective package that contains the disk drive to any unpainted metal surface
on the server; then, remove the disk drive from the package.
Step 5. Make sure that the tray handle is open; then, install the hard disk drive into the hot-swap bay.
Step 6. Rotate the drive handle down until the drive is seated in the hot-swap bay and the release latch
clicks into place.
00000
00000
00000
Hard disk
drive
000000
00
assembly
000000
00
000000
00
000000
000000
00
000000
000000
00
000000
000000
00
000000
00
Drive
handle
000000
000000
000000
000000
000000
000000
000000
Filler panel
Release
latch
Notes:
1. After you install the hard disk drive, check the disk drive status LEDs to verify that the hard
disk drive is operating correctly. If the yellow hard disk drive status LED is lit continuously, that
drive is faulty and must be replaced. If the green hard disk drive activity LED is flashing, the
drive is being accessed.
2. If the server is configured for RAID operation through an optional ServeRAID adapter, you
might have to reconfigure your disk arrays after you install hard disk drives. See the ServeRAID
documentation on the Lenovo ServeRAID Support CD for additional information about RAID
operation and complete instructions for using ServeRAID manager.
Step 7. Close the bezel (see “Closing the bezel media door” on page 183).
Step 8. Lock the left-side cover.
Before installing a 3.5-inch hot-swap hard disk drive, read the following information:
• Inspect the drive tray for signs of damage.
• To maintain proper system cooling, do not operate the server for more than 10 minutes without either a
drive or a filler panel installed in each drive bay.
• You do not have to turn off the server to install hot-swap drives in the hot-swap drive bays.
Read the safety information in “Safety” on page v and “Installation guidelines” on page 35.
To install a 3.5-inch hot-swap SAS/SATA hard disk drive, complete the following steps.
Note: You must unlock the left-side cover to open or remove the bezel. When you lock the left-side
cover, it locks both the cover and the bezel.
00000
Hot-swap
00000
000000
00000
00000
000000
000000
00
000000
00
000000
00
000000
00
00
00
Drive tray
00
000
000
00000
00000
Release 00000
00000
latch
Note: You might have to reconfigure the disk arrays after you install hard disk drives. See the
RAID documentation on the Lenovo website at http://www.lenovo.com/support for information
about RAID adapters.
Before installing a 3.5-inch simple-swap hard disk drive, read the following information:
• Inspect the drive tray for signs of damage.
• To maintain proper system cooling, do not operate the server for more than 10 minutes without either a
drive or a filler panel installed in each drive bay.
If you are replacing a server component in the server, you need to turn off the server and peripheral devices,
and disconnect the power cords and all external cables.
To install a 3.5-inch simple-swap hard disk drive, complete the following steps.
Note: You must unlock the left-side cover to open or remove the bezel. When you lock the left-side
cover, it locks both the cover and the bezel.
Step 2. Open the bezel (see “Opening the bezel media door” on page 38).
Step 3. Remove the filler panel, if one is present.
Step 4. Touch the static-protective package that contains the disk drive to any unpainted metal surface on
the server; then, remove the disk drive from the package and place it on a static-protective surface.
Step 5. Grasp the black drive handle and slide the blue release latch to the right and align the drive
assembly with the guide rails in the bay.
00000
00000
000000
00000
000000
00000
000000
000000
00
000000
00
000000
0000
00
000000
0000
00
00
0000
Filler panel
00
00
00
Drive handle
00
3.5-inch
simple-swap Release latch
hard disk drive
Step 6. Gently push the drive into the bay until the drive stops.
Note: If you are installing a drive that contains a laser, observe the following safety precautions.
Statement 3
CAUTION:
When laser products (such as CD-ROMs, DVD drives, fiber optic devices, or transmitters) are
installed, note the following:
• Do not remove the covers. Removing the covers of the laser product could result in exposure to
hazardous laser radiation. There are no serviceable parts inside the device.
• Use of controls or adjustments or performance of procedures other than those specified herein
might result in hazardous radiation exposure.
DANGER
Note the following. Laser radiation when open. Do not stare into the beam, do not view directly
with optical instruments, and avoid direct exposure to the beam.
Read the safety information in “Safety” on page v and “Installation guidelines” on page 35.
If you are replacing a server component in the server, you need to turn off the server and peripheral devices,
and disconnect the power cords and all external cables.
Step 1. Unlock and remove the left-side cover (see “Removing the left-side cover” on page 40).
Step 2. Open the bezel (see “Opening the bezel media door” on page 38).
Step 3. Remove the air baffle if installed (see “Removing the air baffle” on page 189).
Step 4. Remove the fan cage assembly (see “Removing the fan cage assembly” on page 272).
Step 5. Touch the static-protective package that contains the DVD drive to any unpainted metal surface
on the server; then, remove the DVD drive from the package.
Note: You might find it easier to install the new drive from the front and then attach the cables.
Step 8. Align the rails on the DVD drive with the guides in the drive bay; then, slide the DVD drive into the
drive bay until the rails click into place.
000000
000000
Optical drive
000000
000000
000000
00
000000
00
000000
00
000000
000000
00
000000
000000
00
000000
000000
00
000000
00
000000
000000
000000
000000
000000
000000
000000
Figure 39. Slide the DVD drive into the drive bay
Step 9. Connect power and signal cables to the drive and the connectors on the system board (see
“Internal cable routing and connectors” on page 312 for more information).
Read the safety information in “Safety” on page v and “Installation guidelines” on page 35.
If you are replacing a server component in the server, you need to turn off the server and peripheral devices,
and disconnect the power cords and all external cables.
Step 1. Unlock and remove the left-side cover (see “Removing the left-side cover” on page 40).
Step 2. Open the bezel (see “Opening the bezel media door” on page 38).
Step 3. Remove the air baffle if installed (see “Removing the air baffle” on page 189).
Step 4. Remove the fan cage assembly (see “Removing the fan cage assembly” on page 272).
Step 5. Remove the EMC shields from the drive bay, if installed.
Step 6. Touch the static-protective package that contains the tape drive to any unpainted metal surface
on the server; then, remove the tape drive from the package.
Step 7. Install the blue rails on the tape drive.
Step 8. Follow the instructions that come with the drive to set jumpers or switches, if there is any.
Note: You might find it easier to install the new drive from the front and then attach the cables.
000000
000000
Tape drive
000000
000000
000000
00
000000
00
000000
00
000000
000000
00
000000
000000
00
000000
000000
00
000000
00
000000
000000
000000
000000
000000
000000
000000
Figure 40. Slide the tape drive into the drive bay
Step 10. Connect the power and signal cables to the drive and the connectors on the system board (see
“Internal cable routing and connectors” on page 312 for more information).
• When you install or remove DIMMs, the server configuration information changes. When you restart the
server, the system displays a message that indicates that the memory configuration has changed.
• The server supports only industry-standard double-data-rate 3 (DDR3), 800, 1066, 1333, 1600, or
1866 MHz, PC3-6400, PC3-8500, PC3-10600, PC3-12800, or PC3-14900 registered or unbuffered,
synchronous dynamic random-access memory (SDRAM) dual inline memory modules (DIMMs) with
error correcting code (ECC). See http://www.lenovo.com/ serverproven/ for a list of supported memory
modules for the server.
– The specifications of a DDR3 DIMM are on a label on the DIMM, in the following format.
– gggggeRxff PC3v-wwwwwm-aa-bb-ccdwhere:
– ggggg is the total capacity of the DIMM (for example, 1GB, 2GB, or 4GB)
– eR is the number of ranks
• 1R = single-rank
• 2R = dual-rank
• 4R = quad-rank
– xff is the device organization (bit width)
• x4 = x4 organization (4 DQ lines per SDRAM)
• x8 = x8 organization
• x16 = x16 organization
– v is the SDRAM and support component supply voltage (VDD)
Note: Values for these voltages are ‘specified’ which means the device characteristics such as
timing are supported at this voltage. Values are ‘operable’ which means that the devices can
be operated safely at this voltage. However, device characteristics such as timing may not
be guaranteed. All devices must be ‘tolerant’ of the highest DDR3 nominal voltage of 1.5 V,
meaning that they may not operate at 1.5 V but may be powered at that voltage without damage
to the devices.
• wwwww is the DIMM bandwidth, in MBps
– 6400 = 6.40 GBps (DDR3-800 SDRAMs, 8-byte primary data bus)
– 8500 = 8.53 GBps (DDR3-1066 SDRAMs, 8-byte primary data bus)
– 10600 = 10.66 GBps (DDR3-1333 SDRAMs, 8-byte primary data bus)
– 12800 = 12.80 GBps (DDR3-1600 SDRAMs, 8-byte primary data bus)
– 14900 = 14.93 GBps (DDR3-1866 SDRAMs, 8-byte primary data bus)
• m is the DIMM type
– E = Unbuffered DIMM (UDIMM) with ECC (x72-bit module data bus)
– L = Load Reduction DIMM (LRDIMM)
– R = Registered DIMM (RDIMM)
– U = Unbuffered DIMM with no ECC (x64-bit primary data bus)
• aa is the CAS latency, in clocks at maximum operating frequency
• bb is the JEDEC SPD Revision Encoding and Additions level
• cc is the reference design file for the design of the DIMM
• d is the revision number of the reference design of the DIMM
Note: To determine the type of a DIMM, see the label on the DIMM. The information on the label is in
the format xxxxx nRxxx PC3v-xxxxxx-xx-xx-xxx. The numeral in the sixth numerical position indicates
whether the DIMM is single-rank (n=1), dual-rank (n=2), or quad-rank (n=4).
• The following rules apply to DDR3 RDIMM speed as it relates to the number of RDIMMs in a channel:
– When you install 1 RDIMM per channel, the memory runs at 1866 MHz
– When you install 2 RDIMMs per channel, the memory runs at 1600 MHz
– When you install 3 RDIMMs per channel, the memory runs at 1066 MHz
– All channels in a server run at the fastest common frequency
– Do not install registered, unbuffered, and load reduction DIMMs in the same server
• The maximum memory speed is determined by the combination of the microprocessor, DIMM speed,
DIMM type, Operating Modes in UEFI settings, and the number of DIMMs installed in each channel.
• In two-DIMM-per-channel configuration, a server with an Intel Xeon™ E5-2600 series microprocessor
automatically operates with a maximum memory speed of up to 1600 MHz when the following condition
is met:
– Two 1.35 V single-rank, dual-rank, or quad-rank UDIMMs, RDIMMs or LRDIMMs are installed in the
same channel. In the Setup utility, Memory speed is set to Max performance and LV-DIMM power is
set to Enhance performance mode. The 1.35 V UDIMMs, RDIMMs or LRDIMMs will function at 1.5 V.
• The server supports a maximum of 16 dual-rank UDIMMs. The server supports up to two UDIMMs
per channel.
• The UDIMM option that is available for the server is 2 GB. The server supports a minimum of 2GB and a
maximum of 32 GB of system memory using UDIMMs.
• The RDIMM options that are available for the server are 2 GB, 4 GB, 8 GB, and 16 GB. The server
supports a minimum of 2 GB and a maximum of 384 GB of system memory using RDIMMs.
• The LRDIMM option that is available for the server is 32 GB. The server supports a minimum of 32 GB
and a maximum of 768 GB of system memory using LRDIMMs.
Note: The amount of usable memory is reduced depending on the system configuration. A certain
amount of memory must be reserved for system resources. To view the total amount of installed memory
and the amount of configured memory, run the Setup utility. For additional information, see “Configuring
the server” on page 104.
• A minimum of one DIMM must be installed for each microprocessor. For example, you must install a
minimum of two DIMMs if the server has two microprocessors installed. However, to improve system
performance, install a minimum of four DIMMs for each microprocessor.
• DIMMs in the server must be the same type (RDIMM, UDIMM, or LRDIMM) to ensure that the server
will operate correctly.
• When you install one quad-rank DIMM in a channel, install it in the DIMM connector furthest away from
the microprocessor.
• For UDIMMs, DIMM connectors 3, 6, 7, and 10 for microprocessor 1 and DIMM connectors 15, 18,
19, and 22 for microprocessor 2 are not used.
Note: You can install DIMMs for microprocessor 2 as soon as you install microprocessor 2; you do not have
to wait until all of the DIMM slots for microprocessor 1 are filled.
The following illustration shows the location of the DIMM connectors on they system board.
DIMM 18
DIMM 17
DIMM 16
DIMM 15
DIMM 14
DIMM 13
Microprocessor 1
DIMM 12
DIMM 11
DIMM 10
DIMM 9
DIMM 8
DIMM 7
DIMM 6
DIMM 5
DIMM 4
DIMM 3
DIMM 2
DIMM 1
Figure 41. The location of the DIMM connectors on the system board
In general, all three channels on the memory interface for each microprocessor can be populated in any
order and have no matching requirements.
You can enable memory mirrored in the Setup utility (see “Starting the Setup utility” on page 107).
When you use the memory mirrored channel feature, consider the following information:
• When you use memory mirrored channel, you must install a pair of DIMMs at a time. The two DIMMs in
each pair must be identical in size, type, and rank (single, dual, or quad), and organization, but not in
speed. The channels run at the speed of the slowest DIMM in any of the channels.
• The maximum available memory is reduced to half of the installed memory when memory mirrored is
enabled. For example, if you install 64 GB of memory using RDIMMs, only 32 GB of addressable memory
is available when you use memory mirrored channel.
The following diagram lists the DIMM connectors on each memory channel.
Microprocessor 2
DIMM 24
DIMM 23
DIMM 22
DIMM 21
DIMM 20
DIMM 19
DIMM 18
DIMM 17
DIMM 16
DIMM 15
DIMM 14
DIMM 13
Channel
Microprocessor 1
DIMM 12
DIMM 11
DIMM 10
DIMM 9
DIMM 8
DIMM 7
DIMM 6
DIMM 5
DIMM 4
DIMM 3
DIMM 2
DIMM 1
Channel
Note: You can install DIMMs for microprocessor 2 as soon as you install microprocessor 2; you do not have
to wait until all of the DIMM connectors for microprocessor 1 are filled.
The following table shows the installation sequence for memory mirrored mode:
When you install or remove DIMMs, the server configuration information changes. When you restart the
server, the system displays a message that indicates that the memory configuration has changed.
You can enable rank sparing memory in the Setup utility (see “Starting the Setup utility” on page 107).
The following diagram lists the DIMM connectors on each memory channel.
Note: You can install DIMMs for the microprocessor 2 once the microprocessor 2 is installed. You do not
need to wait until all of the DIMM connectors for microprocessor 1 are filled.
The following table shows the installation sequence for memory rank sparing mode:
Installing a DIMM
Use this information to install a DIMM.
Read the safety information in “Safety” on page v and “Installation guidelines” on page 35.
If you are replacing a server component in the server, you need to turn off the server and peripheral devices,
and disconnect the power cords and all external cables.
Step 1. Unlock and remove the left-side cover (see “Removing the left-side cover” on page 40).
Step 2. Remove the air baffle if installed (see “Removing the air baffle” on page 189).
Step 3. Open the retaining clip on each end of the DIMM connector.
Attention: To avoid breaking the retaining clips or damaging the DIMM connectors, open and
close the clips gently.
Step 4. Touch the static-protective package that contains the DIMM to any unpainted metal surface on the
outside of the server. Then, remove the DIMM from the package.
Step 5. Turn the DIMM so that the alignment slot align correctly with the alignment tab.
Step 6. Insert the DIMM into the connector by aligning the edges of the DIMM with the slots at the ends
of the DIMM connector (see “System-board internal connectors” on page 27) for the locations
of the DIMM connectors).
Note: If there is a gap between the DIMM and the retaining clips, the DIMM has not been correctly
inserted; open the retaining clips, remove the DIMM, and then reinsert it.
Read the safety information in “Safety” on page v and “Installation guidelines” on page 35.
If you are replacing a server component in the server, you need to turn off the server and peripheral devices,
and disconnect the power cords and all external cables.
Step 1. Carefully turn the server on its side so that it is lying flat, with the cover facing up.
000
000
000
000000000
000000000
000000000
000000000
000000000
000
000000000
000
000000000
00
000000000
00
000000000
Step 6. Remove the expansion-slot cover kit in PCI slot 1 and save it for future use.
Step 7. Press the PCI-X bracket firmly into PCI slot 1.
Attention: Incomplete insertion might cause damage to the system board or the adapter.
Step 8. Make sure the latch on the side of the PCI-X bracket is secured to the rear of the server chassis.
Latch
000
000
000
000000000
000000000
000000000
000000000
000000000
000
000000000
000
000000000
00
000000000
00
000000000
Step 9. Install the screw that secures the PCI-X bracket to the server.
Installing an adapter
Use this information to install an adapter.
The following notes describe the types of adapters that the server supports and other information that
you must consider when you install an adapter:
• To confirm that the server supports the adapter that you are installing, see http://www.lenovo.com/
serverproven/.
• Locate the documentation that comes with the adapter and follow those instructions in addition to
the instructions in this section.
• Do not set the maximum digital video adapter resolution above 1600 x 1200 at 75 Hz for an LCD monitor.
This is the highest resolution that is supported for any add-on video adapter that you install in the server.
Attention: Static electricity that is released to internal server components when the server is powered-on
might cause the server to stop, which might result in the loss of data. To avoid this potential problem,
always use an electrostatic-discharge wrist strap or other grounding system when working inside the
server with the power on.
Read the safety information in “Safety” on page v and “Installation guidelines” on page 35.
If you are replacing a server component in the server, you need to turn off the server and peripheral devices,
and disconnect the power cords and all external cables.
Step 1. Carefully turn the server on its side so that it is lying flat, with the cover facing up.
000000000000
000000000000
000000000000
000000000000
000
000000000000
000
000000000000
000
000000000000
00
000
000000000000
00
000000000000
00
000000000000
000000000000
000000000000
000000000000
0000
0000
0000
Step 7. Remove the PCI slot filler, if installed. Keep the filler in a safe place for potential future use.
Step 8. Press the adapter firmly into the expansion slot.
Adapter
00000000
00000000
00000000
00000000
00000000
00
00000000
00
00000000
00
00000000
00000000
00000000
00
000000000
000000000
000000000
000000000
000000000
000000000
0000
000000000
0000
0000
000000000
0000
000000000
0000
000000000
Attention: Incomplete insertion might cause damage to the system board or the adapter.
Step 9. Close the adapter-retention bracket.
Step 10. Perform any configuration tasks that are required for the adapter.
Read the safety information in “Safety” on page v and “Installation guidelines” on page 35.
If you are replacing a server component in the server, you need to turn off the server and peripheral devices,
and disconnect the power cords and all external cables.
Step 1. Carefully turn the server on its side so that it is lying flat, with the cover facing up.
Note: Remove the expansion-slot cover if it is installed on the PCI-X bracket and save it for
future use.
00
Expansion-slot 00
cover
00
00
Adapter
000
000
000
000000000
000000000
000000000
000000000
000000000
000
000000000
000
000000000
00
000000000
00
000000000
Adapter
connectors
Step 7. Remove the PCI slot filler, if installed. Keep the filler in a safe place for potential future use.
Step 8. Press the adapter firmly into the expansion slot.
Attention: Incomplete insertion might cause damage to the system board or the adapter.
Step 9. Perform any configuration tasks that are required for the adapter.
Read the safety information in “Safety” on page v and “Installation guidelines” on page 35.
If you are replacing a server component in the server, you need to turn off the server and peripheral devices,
and disconnect the power cords and all external cables.
To install an optional ServeRAID adapter memory module, complete the following steps.
Step 1. Unlock and remove the left-side cover (see “Removing the left-side cover” on page 40).
Note: When you install any RAID adapter that comes with batteries, it is sometimes necessary to install the
batteries in another location in the server to prevent the batteries from overheating.
Read the safety information in “Safety” on page v and “Installation guidelines” on page 35.
If you are replacing a server component in the server, you need to turn off the server and peripheral devices,
and disconnect the power cords and all external cables.
To install a RAID adapter battery or flash power module remotely in the server, complete the following steps.
Step 1. Unlock and remove the left-side cover (see “Removing the left-side cover” on page 40).
Step 2. Install the ServeRAID adapter on the system board (see “Installing an adapter” on page 216).
Step 3. Connect one end of the battery/flash power module cable to the battery/flash power module
connector.
Step 4. Route the remote battery/flash power module cable as shown in the following illustration.
Attention: Make sure that the cable is not pinched and does not cover any connectors or obstruct
any components on the system board.
Step 5. Install the battery/flash power module:
a. Align the battery/flash power module cable connector with the slot on the battery/flash power
module holder. Place the battery/flash power module into the battery/flash power module
holder and make sure that the battery/flash power module holder engages the battery/flash
power module securely.
Release
tab
Note: The positioning of the remote battery/flash power module depends on the type of the
remote batteries/flash power module that you install.
b. Connect the other end of the battery/flash power module cable to the battery/flash power
module cable connector on the battery/flash power module.
c. Lower and press down on the retention clip until it snaps in place to hold the battery/flash
power module firmly in place.
Read the safety information in “Safety” on page v and “Installation guidelines” on page 35.
If you are replacing a server component in the server, you need to turn off the server and peripheral devices,
and disconnect the power cords and all external cables.
Step 1. Carefully turn the server on its side so that it is lying flat, with the cover facing up.
Microprocessor 2 expansion
board bracket
Thumbscrew
000
000
000
000000000
000000000
000000000
000000000
000000000
000
000000000
000
000000000
00
000000000
00
000000000
Guide pins
00000000
00000000
00000000
00000000
000
00000000
00
000
00000000
00
00000000
00000000
00
000000000
000000000
000000000
Guide pins
000000000
000000000
000000000
0000
000000000
0000
0000
000000000
0000
000000000
0000
000000000
Step 7. Remove the cover on the microprocessor 2 expansion board connector from the system board.
cover 00000000
00000000
00000000
00000000
00000000
000
00000000
00
000
00000000
00
00000000
00000000
00
000000000
000000000
000000000
000000000
000000000
000000000
0000
000000000
0000
0000
000000000
0000
000000000
0000
000000000
Step 8. Make sure the microprocessor 2 expansion board release lever is in the open position.
Step 9. Align the microprocessor 2 expansion board to the guide pins on the bottom of the chassis and
the side bracket.
Guide pins
Step 10. Align the holes on the microprocessor 2 expansion board to the guide pins on the system board.
Install the microprocessor 2 expansion board on the system board.
Guide pins
00000000
00000000
00000000
00000000
000
00000000
00
000
00000000
00
00000000
00000000
00
000000000
000000000
000000000
000000000
000000000
000000000
0000
000000000
0000
0000
000000000
0000
000000000
0000
000000000
Step 11. Press the microprocessor 2 expansion board firmly and horizontally to the system board.
Microprocessor 2 expansion
board connector
00000000
00000000
00000000
00000000
00000000
000
00000000
00
000
00000000
00
00000000
00000000
00
000000000
000000000
000000000
000000000
000000000
000000000
0000
000000000
0000
0000
000000000
0000
000000000
0000
000000000
Notes:
1. Static electricity that is released to internal server components when the server is powered-on
might cause the server to halt, which might result in the loss of data. To avoid this potential
0000000000000
0000000000000
Thumbscrew 0000000000000
0000000000000
0000000000000
0000000000000
0000000000000
0000000000000
0000000000000
0000
0000000000000
0000
0000000000000
0000
0000000000000
0000000000000
0000000000000
0000000000000
0000000000000
0000
0000
Thumbscrew
Note: Press the microprocessor 2 expansion board connector to make sure the connector is
seated securely on the system board.
Step 13. Fasten the two thumbscrews on the release lever.
Step 14. Route the power cable to the microprocessor 2 expansion board power connector from the
power paddle card.
00000000
00000000
00000000
00000000
000
00000000
00
000
00000000
00
00000000
00000000
00
000000000
000000000
000000000
000000000
000000000
000000000
0000
000000000
0000
0000
000000000
0000
000000000
0000
000000000
Power cable
Step 15. Connect the power cable to the microprocessor 2 expansion board power connector from the
power paddle card.
00000000
00000000
00000000
00000000
00000000
000
00000000
00
000
00000000
00
00000000
00000000
00
000000000
000000000
000000000
000000000
Power connector
000000000
000000000
0000
000000000
0000
0000
000000000
0000
000000000
0000
000000000
Note: You might need to install the air baffle before connecting the power cable.
The following notes describe the type of microprocessor that the server supports and other information that
you must consider when you install a microprocessor and heat sink:
Important: Always use the microprocessor installation tool to install a microprocessor. Failing to use
the microprocessor installation tool may damage the microprocessor sockets on the system board. Any
damage to the microprocessor sockets may require replacing the system board.
• The server supports certain Intel Xeon scalable multi-core microprocessors, which are designed for
the LGA 2011 socket. These microprocessors are 64-bit dual-core or quad-core microprocessors
with an integrated memory controller, quick-path interconnect, and shared last cache. See
http://www.lenovo.com/ serverproven/ for a list of supported microprocessors.
• Do not mix microprocessors with different cores in the same server.
• The server supports up to two microprocessors when the microprocessor 2 expansion board is installed.
Note: Microprocessor 2 expansion board is supported when the second microprocessor is installed.
• When two microprocessors are installed, the air baffle and fan 2 must be installed to provide proper
system cooling.
• When you install the second microprocessor, you must also install additional memory, the air baffle, and
fan 2. See “Memory module installation” on page 60 for details about the installation sequence.
• To ensure proper server operation when you install an additional microprocessor, use microprocessors
that have the same QuickPath Interconnect (QPI) link speed, integrated memory controller frequency, core
frequency, power segment, internal cache size, and type.
• Mixing microprocessors of different stepping levels within the same server model is supported.
• When mixing microprocessors with different stepping levels within the same server model, you do not
have to install the microprocessor with lowest stepping level and features in microprocessor socket 1.
• Read the documentation that comes with the microprocessor to determine whether you have to update
the server firmware. To download the latest level of server firmware and other code updates for the
server, go to http://www.ibm.com/support/ fixcentral.
• The microprocessor speeds are automatically set for this server; therefore, you do not have to set any
microprocessor frequency-selection jumpers or switches.
• If the thermal-grease protective cover (for example, a plastic cap or tape liner) is removed from the heat
sink, do not touch the thermal grease on the bottom of the heat sink or set down the heat sink. For more
information about applying or working with thermal grease, see “Thermal grease” on page 91.
Note: Removing the heat sink from the microprocessor destroys the even distribution of the thermal
grease and requires replacing the thermal grease.
• Do not remove the first microprocessor from the system board to install the second microprocessor.
• To order an additional optional microprocessor, contact your Lenovo sales representative or Lenovo
reseller.
There are two types of microprocessor installation tools. The tools are similar in function and design,
however Tool A has one setting for installing one size of microprocessor, and supports the following
families of microprocessors: E5-26xx, E5-46xx. Installation Tool B has two settings for installing two
different sizes of microprocessors. The settings that are marked on Tool B are “L” for smaller low core
microprocessors, and “H” for larger high core microprocessors. Installation Tool B supports the following
families of microprocessors: E5-26xx, E5-46xx, E5-26xx v2, E5-46xx v2.
Installation tool
Microprocessor
Cover
Microprocessor
Read the safety information in “Safety” on page v and “Installation guidelines” on page 35.
If you are replacing a server component in the server, you need to turn off the server and peripheral devices,
and disconnect the power cords and all external cables.
Attention: When you handle static-sensitive devices, take precautions to avoid damage from static
electricity. For details about handling these devices, see “Handling static-sensitive devices” on page 37.
Step 1. Carefully turn the server on its side so that it is lying flat, with the cover facing up.
Lock tab
Microprocessor
release lever
S o c ke t c o ve r
Microprocessor
release lever
a. Identify which release lever is labeled as the first release lever to open and open it.
b. Open the second release lever on the microprocessor socket.
c. Open the microprocessor retainer.
Attention: Do not touch the connectors on the microprocessor and the microprocessor socket.
Step 6. Install the microprocessor on the microprocessor socket:
a. Touch the static-protective package that contains the new microprocessor to any unpainted
on the chassis or any unpainted metal surface on any other grounded rack component; then,
carefully remove the microprocessor from the package.
b. Release the sides of the cover and remove the cover from the installation tool. The
microprocessor is preinstalled on the installation tool.
Microprocessor
Cover
Installation tool
Microprocessor
Socket cover
Alignment
pins
Figure 68. Align the installation tool with the microprocessor socket
d. Install the microprocessor using the following instructions for your installation tool.
• If using Installation Tool A, twist the handle on the microprocessor tool assembly
counterclockwise to the open position to insert the microprocessor into the socket, and
lift the installation tool out of the socket.
• If using Installation Tool B, twist the handle of the installation tool assembly counterclockwise
until the microprocessor is inserted into the socket, and lift the installation tool out of the
socket. The following illustration shows the tool handle in the open position.
L
H
Attention:
• Do not press the microprocessor into the socket.
• Make sure that the microprocessor is oriented and aligned correctly in the socket before
you try to close the microprocessor retainer.
• Do not touch the thermal material on the bottom of the heat sink or on top of the
microprocessor. Touching the thermal material will contaminate it.
Step 7. Remove the microprocessor socket dust cover, tape, or label from the surface of the
microprocessor socket, if one is present. Store the socket cover in a safe place.
Microprocessor
Attention: When you handle static-sensitive devices, take precautions to avoid damage from static
electricity. For details about handling these devices, see ( “Handling static-sensitive devices” on
page 37).
Step 8. Close the microprocessor socket release levers and retainer:
a. Close the microprocessor retainer on the microprocessor socket.
b. Identify which release lever is labeled as the first release lever to close and close it.
c. Close the second release lever on the microprocessor socket.
Microprocessor
release lever
Microprocessor
Microprocessor
release lever
Attention:
• Do not set down the heat sink after you remove the plastic cover.
• Do not touch the thermal grease on the bottom of the heat sink after you remove the plastic
cover. Touching the thermal grease will contaminate it. See “Thermal grease” on page 91
for more information.
1. Remove the plastic protective cover from the bottom of the heat sink.
2. Position the heat sink over the microprocessor. The heat sink is keyed to assist with proper
alignment.
3. Align and place the heat sink on top of the microprocessor in the retention bracket, thermal
material side down.
4. Press firmly on the heat sink.
5. Rotate the heat sink retention module release lever to the closed position and hook it
underneath the lock tab.
Heat sink
Heat sink
2 release lever
Retainer bracket
Microprocessor
Lock tab
Step 10. If you installed the second microprocessor, install the air baffle (see “Replacing the air baffle” on
page 99) and fan 2 (see “Installing a simple-swap fan” on page 230).
When you are installing the heat sink on the same microprocessor that it was removed from, make sure
that the following requirements are met:
• The thermal grease on the heat sink and microprocessor is not contaminated.
• Additional thermal grease is not added to the existing thermal grease on the heat sink and microprocessor.
Notes:
• Read the safety information in “Safety” on page v.
• Read the “Installation guidelines” on page 35.
• Read “Handling static-sensitive devices” on page 37.
To replace damaged or contaminated thermal grease on the microprocessor and heat sink, complete the
following steps.
0.02 mL of thermal
grease
Microprocessor
Step 5. Use the thermal-grease syringe to place 9 uniformly spaced dots of 0.02 mL each on the top of
the microprocessor. The outermost dots must be within approximately 5 mm of the edge of the
microprocessor. This is to ensure uniform distribution of the grease.
The following notes describe the type of ac power supply that the server supports and other information that
you must consider when you install a power supply:
• Make sure that the devices that you are installing are supported. For a list of supported optional devices
for the server, see http://www.lenovo.com/ serverproven/.
• Before you install an additional power supply or replace a power supply with one of a
different wattage, you may use the Lenovo Power Configurator utility to determine current
system power consumption. For more information and to download the utility, go to
http://www.ibm.com/systems/bladecenter/resources/powerconfig.html.
• The server comes with one hot-swap 12-volt output power supply that connects to power supply bay 1.
The input voltage is 110 V ac or 220 V ac auto-sensing.
• Power supplies in the server must be with the same power rating or wattage to ensure that the server
will operate correctly.
• Power supply 1 is the default/primary power supply. If power supply 1 fails, you must replace the power
supply with the same wattage immediately.
• You can order an optional power supply for redundancy.
• These power supplies are designed for parallel operation. In the event of a power-supply failure, the
redundant power supply continues to power the system. The server supports a maximum of two
power supplies.
Statement 5
CAUTION:
The power control button on the device and the power switch on the power supply do not turn off
the electrical current supplied to the device. The device also might have more than one power
cord. To remove all electrical current from the device, ensure that all power cords are disconnected
from the power source.
2
1
Statement 8
Hazardous voltage, current, and energy levels are present inside any component that has this label
attached. There are no serviceable parts inside these components. If you suspect a problem with
one of these parts, contact a service technician.
Read the safety information in “Safety” on page v and “Installation guidelines” on page 35.
Attention: Static electricity that is released to internal server components when the server is powered-on
might cause the server to halt, which might result in the loss of data. To avoid this potential problem,
always use an electrostatic-discharge wrist strap or other grounding system when you work inside the
server with the power on.
Note: You must install the fan cage assembly before removing or installing the power supply.
Step 1. Touch the static-protective package that contains the hot-swap power supply to any unpainted
metal surface on the server; then, remove the power supply from the package and place it on
a static-protective surface.
Step 2. Remove the power-supply filler panel from the power bay, if one is installed.
00000
00000
000
000
Hot-swap 000
power-supply
0
000
filler panel
000
000
000000
000000
000000
000000
000000
000000
000000
000000
000000
000000
000000
Release 000000
latch
000000
Power supply 2
Hot-swap
power supply
Step 3. Install the power supply and push it in until it locks into place.
Notes:
1. If only one hot-swap power supply is installed in the server, a power-supply filler must be
installed in the empty power bay.
2. Do not mix power supplies with different wattage in the server.
Step 4. Route the power cord through the handle and cable tie if any, so that it does not accidentally
become unplugged.
Step 5. Connect one end of the power cord for the new power supply into the connector on the back of the
power supply; then, connect the other end of the power cord to a properly grounded electrical
outlet.
Note: If the server has been turned off, you must wait approximately 3 minutes after you connect
the server power cord to an electrical outlet before the power-control button becomes active.
Step 6. Make sure that the ac power LED and the dc power LED on the ac power supply are lit, indicating
that the power supply is operating correctly. The two green LEDs are to the right of the power-cord
connector.
Step 7. If you are replacing a power supply with one of a different wattage, apply the power information
label provided with the new power supply over the existing power information label on the server.
Step 8. If you are adding a power supply to the server, attach the redundant power information label that
comes with this option on the server cover near the power supplies.
000000
000000
000000
XXXW ~ AC XXXW ~ AC 00
1 xxx-xxx/ 2 xxx-xxx/ 00
xxx-xxxV~ xxx-xxxV~ 00
x,x/x,x A x,x/x,x A 0
00
00
xx/xx Hz xx/xx Hz 0
00
00
0000000
0000000
0000000
0000000
0000000
0000000
0000000
0000000
0000000
0000000
0000000
0000000
Read the safety information in “Safety” on page v and “Installation guidelines” on page 35.
If you are replacing a server component in the server, you need to turn off the server and peripheral devices,
and disconnect the power cords and all external cables.
Step 1. Unlock and remove the left-side cover (see “Removing the left-side cover” on page 40).
Step 3. Align the flash device with the USB connector on the system board and push it into the USB
connector until it is firmly seated.
Step 4. Return the retention latch to the locked position by pulling it away from the system board.
Step 1. If you removed the fan cage assembly, reinstall it (see “Replacing the fan cage assembly” on
page 97).
Step 2. If you removed the air baffle, reinstall it (see “Replacing the air baffle” on page 99).
Step 3. If you removed the server cover, replace it (see “Replacing the left-side cover” on page 99).
Step 4. Reconnect the cables and power cords (see “Connecting the cables” on page 100).
Step 5. Update the server configuration (see “Updating the server configuration” on page 102).
Attention: Make sure that all wires and cables inside the server are routed correctly before you install
the fan cage assembly. Wiring that is not properly routed might be damaged or might prevent the fan
cage assembly from seating properly in the server.
Read the safety information in “Safety” on page v and “Installation guidelines” on page 35.
Step 1. Align the guides on the fan cage with the release latch to the open position on each side.
Step 2. Push the fan cage assembly into the server.
Fan-cage assembly
00000000
00000000
00000000
00000000
00000000
00
00000000
00
00000000
00000000
00000000
00
000000000
000000000
000000000
000000000
000000000
000000000
0000
000000000
0000
0000
000000000
0000
000000000
0000
000000000
Step 4. Fasten the thumb screw on the fan cage release latch.
Thumbscrew
Fan cage
assembly
0000000
0000000
0000000
0000000
0000000
00000
0000000
00000
0000000
00000
0000000
00
0000000
00
00
00
00
00
Note: When you install the second microprocessor, you must also install fan 2 and the air baffle that come
with the second microprocessor upgrade kit.
Read the safety information in “Safety” on page v and “Installation guidelines” on page 35.
To replace the air baffle (two microprocessors installed), complete the following steps.
Step 1. Slide the air baffle down into the server until the positioning pins fit into the locating holes; then,
press down on the air baffle until the pinch tab clicks into place.
Air baffle
00000000
00000000
00000000
00000000
00000000
000
00000000
00
000
00000000
00
00000000
00000000
00
000000000
000000000
000000000
000000000
000000000
000000000
0000
000000000
0000
0000
000000000
0000
000000000
0000
000000000
Make sure that all cables, adapters, and other components are installed and seated correctly and that you
have not left loose tools or parts inside the server. Also, make sure that all internal cables are correctly routed.
Step 1. Set the bottom edge of the left-side cover on the bottom ledge of the server.
00
00
00
00
00
0000
0000
0000
0000
0000
0000
0000
0000
00000
00000
00000
00000
00000
00000
00000
00000
Lock
Step 2. Rotate the top edge of the cover toward the server and press inward on the cover until it clicks
into place.
Step 3. Lock the cover, using the key that comes with the server.
The following illustration shows the locations of the input and output connectors on the front of the server.
Power control
button USB 1
USB 2
000000000000
Bay 1 000000000000
000000000000
Bay 2
Remind button
0000000000000
00
0000000000000
00
0000000000000
00
0000000000000
00
0000000000000
00
00
0000000000000
00
0000000000000
00
0000000000000
000000000000
00
000000000000
00
000000000000
00
000000000000
00
000000000000
000000000000
000000000000
The following illustration shows the locations of the input and output connectors on the rear of the server.
0000
PCI slot 2
0000000000
PCI slot 3
0000
0000
0000
0000
PCI slot 5
0000
0000
0000
PCI slot 6
0000
expansion board)
Video 00
PCI slot 8
00
(microprocessor 2
0000000000000
0000000000000
expansion board)
0000000000000
USB 3
USB 4
0000000000000
0000000000000
0000000000000
Power cord
Ethernet
0000000000000
connectors 0000000000000
0000000000000
0000000000000
USB 6
0000000000000
USB 5
Power supply 2 0000000000000
0000000000000
Ethernet
0000000000000
0000000000000
0000000000000
System management
Step 1. You must turn off the server before you connect or disconnect cables.
Step 2. See the documentation that comes with any external devices for additional cabling instructions. It
might be easier for you to route cables before you connect the devices to the server.
When you start the server for the first time after you add or remove a device, you might receive a message
that the configuration has changed. The Setup utility starts automatically so that you can save the new
configuration settings.
Some optional devices have device drivers that you must install. For information about installing device
drivers, see the documentation that comes with each device.
If the server has an optional RAID adapter and you have installed or removed a hard disk drive, see the
documentation that comes with the RAID adapter for information about reconfiguring the disk arrays.
For information about configuring the Ethernet controller, see “Configuring the Ethernet controller” on
page 118.
Important:
1. Some cluster solutions require specific code levels or coordinated code updates. If the device is part
of a cluster solution, verify that the latest level of code is supported for the cluster solution before
you update the code.
2. Before you update the firmware, be sure to back up any data that is stored in the Trusted Platform
Module (TPM), in case any of the TPM characteristics are changed by the new firmware. For instructions,
see your encryption software documentation.
3. Installing the wrong firmware or device-driver update might cause the server to malfunction. Before you
install a firmware or device-driver update, read any readme and change history files that are provided
with the downloaded update. These files contain important information about the update and the
procedure for installing the update, including any special procedure for updating from an early firmware
or device-driver version to the latest version.
You can install code updates that are packaged as an UpdateXpress System Pack or UpdateXpress CD
image. An UpdateXpress System Pack contains an integration-tested bundle of online firmware and
device-driver updates for your server. Use UpdateXpress System Pack Installer to acquire and apply
UpdateXpress System Packs and individual firmware and device-driver updates. For additional information
and to download the UpdateXpress System Pack Installer, go to the ToolsCenter for System x and
BladeCenter at https://support.lenovo.com/us/en/ documents/LNVO-CENTER and click UpdateXpress
System Pack Installer.
When you click an update, an information page is displayed, including a list of the problems that the update
fixes. Review this list for your specific problem; however, even if your problem is not listed, installing the
update might solve the problem.
Be sure to separately install any listed critical updates that have release dates that are later than the release
date of the UpdateXpress System Pack or UpdateXpress image.
The firmware for the server is periodically updated and is available for download on the Lenovo website. To
check for the latest level of firmware, such as the UEFI firmware, device drivers, and Integrated Management
Module II (IMM2) firmware, go to http://www.ibm.com/support/ fixcentral.
Download the latest firmware for the server; then, install the firmware, using the instructions that are included
with the downloaded files.
When you replace a device in the server, you might have to update the firmware that is stored in memory on
the device or restore the pre-existing firmware from a CD or DVD image.
• Setup utility
The Setup utility is part of the UEFI firmware. Use it to perform configuration tasks such as changing
interrupt request (IRQ) settings, changing the startup-device sequence, setting the date and time, and
setting passwords. For information about using this program, see “Using the Setup utility” on page 107.
• Boot Manager program
The Boot Manager is part of the UEFI firmware. Use it to override the startup sequence that is set in the
Setup utility and temporarily assign a device to be first in the startup sequence. For more information
about using this program, see “Using the Boot Manager” on page 113.
• Lenovo ServerGuide Setup and Installation CD
The ServerGuide program provides software-setup tools and installation tools that are designed for the
server. Use this CD during the installation of the server to configure basic hardware features, such as an
integrated SAS/SATA controller with RAID capabilities, and to simplify the installation of your operating
system. For information about using this CD, see “Using the ServerGuide Setup and Installation CD” on
page 105.
• Integrated Management Module II (IMM2)
Use the Integrated Management Module II (IMM2) for configuration, to update the firmware
and sensor data record/field replaceable unit (SDR/FRU) data, and to remotely manage a
network. For information about using the IMM2, see “Using the Integrated Management
Module II (IMM2)” on page 114 and the Integrated Management Module II User's Guide at
http://www.ibm.com/support/entry/portal/docdisplay?lndocid=migr-5086346.
• VMware ESXi embedded hypervisor
An optional USB flash device with VMware ESXi embedded hypervisor software is available for purchase.
Hypervisor is virtualization software that enables multiple operating systems to run on a host system at
the same time. The USB embedded hypervisor flash device can be installed in USB connectors 3 and
4 on the system board. For more information about using the embedded hypervisor, see “Using the
embedded hypervisor” on page 117.
• Remote presence capability and blue-screen capture
The remote presence and blue-screen capture features are integrated functions of the Integrated
Management Module II (IMM2). The remote presence feature provides the following functions:
– Remotely viewing video with graphics resolutions up to 1600 x 1200 at 75 Hz, regardless of the system
state
– Remotely accessing the server, using the keyboard and mouse from a remote client
– Mapping the CD or DVD drive, diskette drive, and USB flash drive on a remote client, and mapping ISO
and diskette image files as virtual drives that are available for use by the server
– Uploading a diskette image to the IMM2 memory and mapping it to the server as a virtual drive
The blue-screen capture feature captures the video display contents before the IMM2 restarts the
server when the IMM2 detects an operating-system hang condition. A system administrator can use
the blue-screen capture feature to assist in determining the cause of the hang condition. For more
information, see “Using the remote presence and blue-screen capture features” on page 115.
Table 9. Server configuration and applications for configuring and managing the RAID arrays
RAID array configuration (before RAID array management (after
Server configuration operating system is installed) operating system is installed)
ServeRAID-M1115 adapter MegaRAID BIOS Configuration Utility MegaRAID Storage Manager (MSM),
(press Ctrl+H to start), pre-boot CLI MegaCLI (Command Line Interface),
(press Ctrl+P to start), ServerGuide, and IBM Director
HII
ServeRAID-M5110 adapter MegaRAID BIOS Configuration Utility MegaRAID Storage Manager (MSM),
(press Ctrl+H to start), pre-boot CLI MegaCLI, and IBM Director
(press Ctrl+P to start), ServerGuide,
HII
ServeRAID-M5120 adapter MegaRAID BIOS Configuration Utility MegaRAID Storage Manager (MSM),
(press Ctrl+H to start), pre-boot CLI MegaCLI, and IBM Director
(press Ctrl+P to start), ServerGuide,
HII
Notes:
1. For more information about the Human Interface Infrastructure (HII) and SAS2IRCU, go to
http://www.ibm.com/support/entry/portal/docdisplay?lndocid=MIGR-5088601.
2. For more information about the MegaRAID, go to
http://www.ibm.com/support/entry/portal/docdisplay?lndocid=MIGR-5073015.
The ServerGuide Setup and Installation CD provides software setup tools and installation tools that are
designed for your server. The ServerGuide program detects the server model and optional hardware devices
that are installed and uses that information during setup to configure the hardware. The ServerGuide
You can download a free image of the ServerGuide Setup and Installation CD from
http://www.ibm.com/support/entry/portal/ docdisplay?lndocid=SERV-GUIDE.
In addition to the ServerGuide Setup and Installation CD, you must have your operating-system CD to
install the operating system.
ServerGuide features
This information provides an overview of the ServerGuide features.
Features and functions can vary slightly with different versions of the ServerGuide program. To learn more
about the version that you have, start the ServerGuide Setup and Installation CD and view the online
overview. Not all features are supported on all server models.
When you use the ServerGuide Setup and Installation CD, you do not need setup diskettes. You can use the
CD to configure any supported Lenovo server model. The setup program provides a list of tasks that are
required to set up your server model. On a server with a ServeRAID adapter or SAS/SATA controller with
RAID capabilities, you can run the SAS/SATA RAID configuration program to create logical drives.
Note: Features and functions can vary slightly with different versions of the ServerGuide program.
The ServerGuide program can reduce the time it takes to install an operating system. It provides the device
drivers that are required for your hardware and for the operating system that you are installing. This section
describes a typical ServerGuide operating-system installation.
Note: Features and functions can vary slightly with different versions of the ServerGuide program.
1. After you have completed the setup process, the operating-system installation program starts. (You
will need your operating-system CD to complete the installation.)
2. The ServerGuide program stores information about the server model, service processor, hard disk drive
controllers, and network adapters. Then, the program checks the CD for newer device drivers. This
information is stored and then passed to the operating-system installation program.
3. The ServerGuide program presents operating-system partition options that are based on your
operating-system selection and the installed hard disk drives.
If you have already configured the server hardware and you are not using the ServerGuide program to
install your operating system, you can download operating-system installation instructions for the server
from http://www.lenovo.com/support.
Use the Unified Extensible Firmware Interface (UEFI) Setup Utility program to perform the following tasks:
• View configuration information
• View and change assignments for devices and I/O ports
• Set the date and time
• Set and change passwords
• Set the startup characteristics of the server and the order of startup devices
• Set and change settings for advanced hardware features
• View, set, and change settings for power-management features
• View and clear error logs
• Change interrupt request (IRQ) settings
• Resolve configuration conflicts
Note: Approximately 5 to 10 seconds after the server is connected to power, the power-control
button becomes active.
Step 2. When the prompt <F1> Setup is displayed, press F1. If you have set an administrator password,
you must type the administrator password to access the full Setup utility menu. If you do not type
the administrator password, a limited Setup utility menu is available.
Step 3. Select settings to view or change.
The following choices are on the Setup utility main menu for the UEFI. Depending on the version of the
firmware, some menu choices might differ slightly from these descriptions.
• System Information
Select this choice to view information about the server. When you make changes through other choices
in the Setup utility, some of those changes are reflected in the system information; you cannot change
settings directly in the system information. This choice is on the full Setup utility menu only.
Note: In the legacy mode, this system has limited ROM space for installed options. At most four
network interface cards (NICs) are supported for legacy PXE boot. If more than four NICs are installed,
legacy PXE boot will not be attempted on some of the NICs. To enable legacy PXE boot on the desired
NIC connectors, prioritize the desired NIC connectors by changing the Rom execution Order or disable
the NIC connectors that you do not use from Enable/Disable Adapter Option ROM Support menu.
– Force Legacy Video on Boot
Select this choice to force INT video support, if the operating system does not support UEFI video
output standards.
– Rehook INT 19h
Select this choice to enable or disable devices from taking control of the boot process. The default
is Disable.
– Legacy Thunk Support
Important: If the system-error LED on the front of the server is lit but there are no other error indications,
clear the system-event log. Also, after you complete a repair or correct an error, clear the system-event
log to turn off the system-error LED on the front of the server.
– POST Event Viewer
Select this choice to enter the POST event viewer to view the POST error messages.
– System Event Log
Select this choice to view the system event log.
– Clear System Event Log
Select this choice to clear the system event log.
• User Security
Select this choice to set, change, or clear passwords. See “Passwords” on page 111 for more information.
This choice is on the full and limited Setup utility menu.
Passwords
From the User Security menu choice, you can set, change, and delete a power-on password and an
administrator password.
The User Security menu choice is on the full Setup utility menu only.
If you set only a power-on password, you must type the power-on password to complete the system startup
and to have access to the full Setup utility menu.
An administrator password is intended to be used by a system administrator; it limits access to the full Setup
utility menu. If you set only an administrator password, you do not have to type a password to complete the
system startup, but you must type the administrator password to access the Setup utility menu.
If you set a power-on password for a user and an administrator password for a system administrator, you
must type the power-on password to complete the system startup. A system administrator who types the
administrator password has access to the full Setup utility menu; the system administrator can give the user
authority to set, change, and delete the power-on password. A user who types the power-on password has
access to only the limited Setup utility menu; the user can set, change, and delete the power-on password, if
the system administrator has given the user that authority.
Power-on password
If a power-on password is set, when you turn on the server, you must type the power-on password to
complete the system startup. You can use any combination of 6 - 20 printable ASCII characters for the
password.
If you forget the power-on password, you can regain access to the server in any of the following ways:
• If an administrator password is set, type the administrator password at the password prompt. Start the
Setup utility and reset the power-on password.
Attention: If you set an administrator password and then forget it, there is no way to change, override, or
remove it. You must replace the system board.
• Remove the battery from the server, wait 30 seconds, and then reinstall it.
• Change the position of the power-on password switch (enable switch 3 of the system board switch
block (SW4) to bypass the password check (see “System-board switches and jumpers” on page 29
for more information).
4 3 21
Off
On
Attention: Before you change any switch settings or move any jumpers, turn off the server; then,
disconnect all power cords and external cables. See the safety information that begins “Safety” on page
v. Do not change settings or move jumpers on any system-board switch or jumper blocks that are
not shown in this document.
The default for all of the switches on switch block SW3 is Off.
While the server is turned off, move switch 4 of the switch block SW3 to the On position to enable the
power-on password override. You can then start the Setup utility and reset the power-on password. You
do not have to return the switch to the previous position.
The power-on password override switch does not affect the administrator password.
Attention: If you set an administrator password and then forget it, there is no way to change, override,
or remove it. You must replace the system board.
The Boot Manager program is a built-in, menu-driven configuration utility program that you can use to
temporarily redefine the first startup device without changing settings in the Setup utility.
The next time the server starts, it returns to the startup sequence that is set in the Setup utility.
The system board contains a backup copy area for the server firmware. This is a secondary copy of the
server firmware that you update only during the process of updating the server firmware. If the primary copy
of the server firmware becomes damaged, use this backup copy.
To force the server to start from the backup copy, turn off the server; then, change the position of the UEFI
boot backup switch (change switch 1 of the SW4 to the on position) to enable the UEFI recovery mode.
Use the backup copy of the server firmware until the primary copy is restored. After the primary copy is
restored, turn off the server; then, change back the position of the UEFI boot backup switch (change switch
1 of the SW4 to the off position).
For additional information and to download the UpdateXpress System Pack Installer, go to the ToolsCenter
for System x and BladeCenter at http://publib.boulder.ibm.com/infocenter/toolsctr/v1r0/ and click
UpdateXpress System Pack Installer.
Changing the Power Policy option to the default settings after loading
UEFI defaults
The default settings for the Power Policy option are set by the IMM2.
To change the Power Policy option to the default settings, complete the following steps.
Attention: If you set an administrator password and then forget it, there is no way to change, override,
or remove it. You must replace the system board.
The IMM2 also provides the following remote server management capabilities through the ipmitool, a
management utility program:
• Command-line interface (IPMI Shell)
The command-line interface provides direct access to server management functions through the IPMI
2.0 protocol. Use the command-line interface to issue commands to control the server power, view
system information, and identify the server. You can also save one or more commands as a text file and
run the file as a script.
• Serial over LAN
Establish a Serial over LAN (SOL) connection to manage servers from a remote location. You can remotely
view and change the UEFI settings, restart the server, identify the server, and perform other management
functions. Any standard Telnet client application can access the SOL connection.
For more information about IMM2, see the Integrated Management Module II User's Guide at
http://www.ibm.com/support/entry/portal/docdisplay?lndocid=migr-5086346.
The blue-screen capture feature captures the video display contents before the IMM2 restarts the
server when the IMM2 detects an operating-system hang condition. A system administrator can use the
blue-screen capture to assist in determining the cause of the hang condition.
If you are logging on to the IMM2 for the first time after installation, the IMM2 defaults to DHCP. If a DHCP
server is not available, the IMM2 uses a static IP address of 192.168.70.125. The default IPv4 host name is
“IMM-” (plus the last 12 characters on the IMM2 MAC address). The default host name also comes on the
The IPv6 link-local address (LLA) is derived from the IMM2 default host name. The IMM2 LLA is on the IMM2
network access tag is on the power supply on the rear of the server. To derive the link-local address,
complete the following steps:
Step 1. Take the last 12 characters on the IMM2 MAC address (for example, 5CF3FC5EAAD0).
Step 2. Separate the number into pairs of hexadecimal characters (for example, 5C:F3:FC:5E:AA:D0).
Step 3. Separate the first six and last six hexadecimal characters.
Step 4. Add “FF” and “FE” in the middle of the 12 characters (for example, 5C F3 FC FF FE 5E AA D0).
Step 5. Convert the first pair of hexadecimal characters to binary (for example, 5=0101, C=1100, which
results in 01011100 F3 FC FF FE 5E AA D0).
Step 6. Flip the 7th binary character from left (0 to 1 or 1 to 0), which results in 01011110 F3 FF FE 5E AA D0.
Step 7. Convert the binary back to hexadecimal (for example, 5E F3FCFFFE5EAAD0).
To access the web interface to use the remote presence feature, you need the IP address or host name
of the IMM2. You can obtain the IMM2 IP address through the Setup utility and you can obtain the IMM2
host name from the IMM2 network access tag. The server comes with a default IP address for the IMM2 of
192.168.70.125.
Note: Approximately 5 to 10 seconds after the server is connected to power, the power-control
button becomes active.
Step 2. When the prompt <F1> Setup is displayed, press F1. (This prompt is displayed on the screen for
only a few seconds. You must press F1 quickly.) If you have set both a power-on password and
an administrator password, you must type the administrator password to access the full Setup
utility menu.
Step 3. From the Setup utility main menu, select System Settings.
Step 4. On the next screen, select Integrated Management Module.
Step 5. On the next screen, select Network Configuration.
Step 6. Find the IP address and write it down.
Step 7. Exit from the Setup utility.
Step 1. On a system that is connected to the server, open a web browser. In the Address or URL field,
type the IP address or host name of the IMM2 to which you want to connect.
Note: If you are logging on to the IMM2 for the first time after installation, the IMM2 defaults to
DHCP. If a DHCP host is not available, the IMM2 assigns a static IP address of 192.168.70.125.
Note: The IMM2 is set initially with a user name of USERID and password of PASSW0RD (with a
zero, not a the letter O). You have read/write access. You must change the default password the
first time you log on.
Step 3. Click Log in to start the session. The System Status and Health page provides a quick view
of the system status.
Note: If you boot to the operating system while in the IMM2 GUI and the message “Booting OS or in
unsupported OS” is displayed under System Status ➙ System State, disable Windows 2008 or 2012
firewall or type the following command in the Windows 2008 or 2012 console. This might also affect
blue-screen capture features.
By default, the icmp packet is blocked by Windows firewall. The IMM2 GUI will then change to “OS booted”
status after you change the setting as indicated above in both the Web and CLI interfaces.
The USB flash device can be installed in USB connectors on the system board (see “Internal cable routing
and connectors” on page 312 for the location of the connectors). Hypervisor is virtualization software that
enables multiple operating systems to run on a host system at the same time. The USB flash device is
required to activate the hypervisor functions.
To start using the embedded hypervisor functions, you must add the USB flash device to the startup
sequence in the Setup utility.
To add the USB flash device to the startup sequence, complete the following steps:
Note: Approximately 5 to 10 seconds after the server is connected to power, the power-control
button becomes active.
Step 2. When the prompt <F1> Setup is displayed, press F1.
Step 3. From the Setup utility main menu, select Boot Manager.
Step 4. Select Add Boot Option; then, select Generic Boot Option ➙ Embedded Hypervisor. Press
Enter, and then select Esc.
Step 5. Select Change Boot Order ➙ Change the order. Use the Up arrow and Down Arrow keys
to select Embedded Hypervisor and use the plus (+) and minus (-) keys to move Embedded
Hypervisor in the boot order. When Embedded Hypervisor is in the correct location in the boot
order, press Enter. Select Commit Changes and press Enter.
Step 6. Select Save Settings and then select Exit Setup.
If the embedded hypervisor flash device image becomes corrupt, you can download the image from
http://www.ibm.com/systems/x/os/vmware/esxi/.
The Ethernet controllers are integrated on the system board. They provide an interface for connecting
to a 10 Mbps, 100 Mbps, or 1 Gbps network and provide full-duplex (FDX) capability, which enables
simultaneous transmission and reception of data on the network. If the Ethernet ports in the server support
auto-negotiation, the controllers detect the data-transfer rate (10BASE-T, 100BASE-TX, or 1000BASE-T) and
duplex mode (full-duplex or half-duplex) of the network and automatically operate at that rate and mode.
You do not have to set any jumpers or configure the controllers. However, you must install a device driver to
enable the operating system to address the controllers.
To find device drivers and information about configuring the Ethernet controllers, go to
http://www.lenovo.com/support.
You can activate the Features on Demand (FoD) software upgrade key for Fibre Channel over Ethernet (FCoE)
and iSCSI storage protocols that is integrated in the Integrated Management Module II (IMM2). For more
information and instructions for activating the Features on Demand Ethernet software key, see the Lenovo
Features on Demand User’s Guide. To download the document, go to http://www.ibm.com/systems/x/fod/,
log in, and click Help.
You can activate the Features on Demand (FoD) software upgrade key for RAID that is integrated in the
integrated management module. For more information and instructions for activating the Features on
Demand RAID software key, see the Lenovo Features on Demand User’s Guide. To download the document,
go to http://www.ibm.com/systems/x/fod/, log in, and click Help.
The specific procedure for configuring arrays depends on the RAID controller that you are using. For details,
see the documentation for your RAID controller. To access the utility for your RAID controller, complete the
following steps:
Note: Approximately 10 seconds after the server is connected to power, the power-control button
becomes active.
Step 2. When prompted, <F1 Setup> is displayed, press F1. If you have set an administrator password, you
must type the administrator password to access the full Setup utility menu. If you do not type the
administrator password, a limited Setup utility menu is available.
Use the ASU program online or out of band to modify UEFI settings from the command line without the need
to restart the system to access the Setup utility.
You can also use the ASU program to configure the optional remote presence features or other IMM2
settings. The remote presence features provide enhanced systems-management capabilities.
In addition, the ASU program provides IMM2 LAN over USB interface configuration through the
command-line interface.
Use the command-line interface to issue setup commands. You can save any of the settings as a file and run
the file as a script. The ASU program supports scripting environments through a batch-processing mode.
Lenovo XClarity Administrator offers a free, 90-day trial license that enables you to use all available features
for a limited time. To continue using Lenovo XClarity Administrator after the 90-day trial period, you are
required to purchase a full-function-enablement license for each Lenovo XClarity Administrator instance. You
can purchase and download the license from:
https://support.lenovo.com/us/en/documents/lnvo-lxcaupd
If you plan to use Systems Director to manage the server, you must check for the latest applicable Systems
Director updates and interim fixes.
Step 1. Make sure that you have run the Discovery and Inventory collection tasks.
Step 2. On the Welcome page of the Systems Director web interface, click View updates.
Step 3. Click Check for updates. The available updates are displayed in a table.
Step 4. Select the updates that you want to install, and click Install to start the installation wizard.
Installing updates with your management server is not connected to the Internet
If your management server is not connected to the Internet, to locate and install updates and interim fixes,
complete the following steps:
Step 1. Make sure that you have run the Discovery and Inventory collection tasks.
Step 2. On a system that is connected to the Internet, go to http://www.ibm.com/support/ fixcentral.
Step 3. From the Product family list, select IBM Systems Director.
Step 4. From the Product list, select IBM Systems Director.
Step 5. From the Installed version list, select the latest version, and clickContinue.
Step 6. Download the available updates.
Step 7. Copy the downloaded files to the management server.
Step 8. On the management server, on the Welcome page of the Systems Director web interface, click
the Manage tab, and click Update Manager.
Step 9. Click Import updates and specify the location of the downloaded files that you copied to the
management server.
Step 10. Return to the Welcome page of the Web interface, and click View updates.
Step 11. Select the updates that you want to install, and click Install to start the installation wizard.
The ASU is an online tool that supports several operating systems. Make sure that you download the version
for your operating system. You can download the ASU from the Lenovo Web site. To download the ASU and
update the UUID, complete the following steps.
Where:
<uuid_value>
Up to 16-byte hexadecimal value assigned by you.
[access_method]
The access method that you selected to use from the following methods:
imm_internal_ip
The IMM2 internal LAN/USB IP address. The default value is 169.254.95.118.
imm_user_id
The IMM2 account (1 of 12 accounts). The default value is USERID.
imm_password
The IMM2 account password (1 of 12 accounts). The default value is PASSW0RD (with
a zero 0 not an O).
Note: Changes are made periodically to the Lenovo website. The actual procedure might vary
slightly from what is described in this document.
1. Go to http://www.lenovo.com/support.
2. Click on the Downloads tab at the top of the panel.
3. Under ToolsCenter, select View ToolsCenter downloads.
4. Select Advanced Settings Utility (ASU).
5. Scroll down and click on the link and download the ASU version for your operating system.
Scroll down and look under Online Help to download the Advanced Settings Utility Users
Guide.
• Remote LAN access, type the command:
Note: When using the remote LAN access method to access IMM2 using the LAN from a client,
the host and the imm_external_ip address are required parameters.
host <imm_external_ip> [user <imm_user_id>][password <imm_password>]
Where:
imm_external_ip
The external IMM2 LAN IP address. There is no default value. This parameter is required.
imm_user_id
The IMM2 account (1 of 12 accounts). The default value is USERID.
imm_password
The IMM2 account password (1 of 12 accounts). The default value is PASSW0RD (with
a zero 0 not an O).
The following commands are examples of using the userid and password default values and
not using the default values:
Example that does not use the userid and password default values:
asu set SYSTEM_PROD_DATA.SYsInfoUUID <uuid_value> –host <imm_ip>
–user <user_id> –password <password>
Example that does use the userid and password default values:
asu set SYSTEM_PROD_DATA.SysInfoUUID <uuid_value> –host <imm_ip>
The Desktop Management Interface (DMI) must be updated when the system board is replaced. Use the
Advanced Settings Utility to update the DMI in the UEFI-based server. The ASU is an online tool that
supports several operating systems. Make sure that you download the version for your operating system.
You can download the ASU from the Lenovo website. To download the ASU and update the DMI, complete
the following steps.
Note: Changes are made periodically to the Lenovo website. The actual procedure might vary slightly
from what is described in this document.
Where:
<m/t_model>
imm_internal_ip
The IMM2 internal LAN/USB IP address. The default value is 169.254.95.118.
imm_user_id
The IMM2 account (1 of 12 accounts). The default value is USERID.
imm_password
The IMM2 account password (1 of 12 accounts). The default value is PASSW0RD (with
a zero 0 not an O).
Note: If you do not specify any of these parameters, ASU will use the default values. When the
default values are used and ASU is unable to access the IMM2 using the online authenticated
LAN access method, ASU will automatically use the unauthenticated KCS access method.
The following commands are examples of using the userid and password default values and
not using the default values:
Examples that do not use the userid and password default values:
asu set SYSTEM_PROD_DATA.SysInfoProdName <m/t_model>
–user <imm_user_id> –password <imm_password>
asu set SYSTEM_PROD_DATA.SysInfoSerialNum <s/n> –user <imm_user_id>
–password <imm_password>asu set SYSTEM_PROD_DATA.SysEncloseAssetTag <asset_tag>
–user <imm_user_id> –password <imm_password>
Examples that do use the userid and password default values:
asu set SYSTEM_PROD_DATA.SysInfoProdName <m/t_model>
asu set SYSTEM_PROD_DATA.SysInfoSerialNum <s/n>
asu set SYSTEM_PROD_DATA.SysEncloseAssetTag <asset_tag>
• Online KCS access (unauthenticated and user restricted):
You do not need to specify a value for access_method when you use this access method.
The KCS access method uses the IPMI/KCS interface. This method requires that the IPMI
driver be installed. Some operating systems have the IPMI driver installed by default. ASU
provides the corresponding mapping layer. To download the Advanced Settings Utility Users
Guide, complete the following steps:
Note: Changes are made periodically to the Lenovo website. The actual procedure might vary
slightly from what is described in this document.
1. Go to http://www.lenovo.com/support.
2. Click Downloads tab at the top of the panel.
3. Under ToolsCenter, select View ToolsCenter downloads.
Note: When using the remote LAN access method to access IMM2 using the LAN from a client,
the host and the imm_external_ip address are required parameters.
host <imm_external_ip> [user <imm_user_id>][password <imm_password>]
Where:
imm_external_ip
The external IMM2 LAN IP address. There is no default value. This parameter is required.
imm_user_id
The IMM2 account (1 of 12 accounts). The default value is USERID.
imm_password
The IMM2 account password (1 of 12 accounts). The default value is PASSW0RD (with
a zero 0 not an O).
The following commands are examples of using the userid and password default values and
not using the default values:
Examples that do not use the userid and password default values:
asu set SYSTEM_PROD_DATA.SysInfoProdName <m/t_model> –host <imm_ip>
–user <imm_user_id> –password <imm_password>
asu set SYSTEM_PROD_DATA.SysInfoSerialNum <s/n> –host <imm_ip>
–user <imm_user_id> –password <imm_password>
asu set SYSTEM_PROD_DATA.SysEncloseAssetTag <asset_tag> –host <imm_ip>
–user <imm_user_id> –password <imm_password>
Examples that do use the userid and password default values:
asu set SYSTEM_PROD_DATA.SysInfoProdName <m/t_model> –host <imm_ip>
asu set SYSTEM_PROD_DATA.SysInfoSerialNum <s/n> –host <imm_ip>
asu set SYSTEM_PROD_DATA.SysEncloseAssetTag <asset_tag> –host <imm_ip>
• Bootable media:
You can also build a bootable media using the applications available through the ToolsCenter
website at https://support.lenovo.com/us/en/ documents/LNVO-CENTER. From the Lenovo
ToolsCenter page, scroll down for the available tools.
Step 5. Restart the server.
If you cannot diagnose and correct a problem by using the information in this chapter, see Appendix D
“Getting help and technical assistance” on page 1147 for more information.
Start here
You can solve many problems without outside assistance by following the troubleshooting procedures in
this documentation and on the World Wide Web.
This document describes the diagnostic tests that you can perform, troubleshooting procedures, and
explanations of error messages and error codes. The documentation that comes with your operating system
and software also contains troubleshooting information.
Diagnosing a problem
Before you contact IBM or an approved warranty service provider, follow these procedures in the order in
which they are presented to diagnose a problem with your server.
Step 1. Return the server to the condition it was in before the problem occurred.
If any hardware, software, or firmware was changed before the problem occurred, if possible,
reverse those changes. This might include any of the following items:
• Hardware components
• Device drivers and firmware
• System software
• UEFI firmware
• System input power or network connections
Step 2. View the light path diagnostics LEDs and event logs.
The server is designed for ease of diagnosis of hardware and software problems.
• Light path diagnostics LEDs: See “Light path diagnostics” on page 133 for information about
using light path diagnostics LEDs.
• Event logs: See “Event logs” on page 141 for information about notification events and
diagnosis.
• Software or operating-system error codes: See the documentation for the software or
operating system for information about a specific error code. See the manufacturer's website
for documentation.
Step 3. Run IBM Dynamic System Analysis (DSA) and collect system data.
Run Dynamic System Analysis (DSA) to collect information about the hardware, firmware, software,
and operating system. Have this information available when you contact IBM or an approved
warranty service provider. For instructions for running DSA, see the Dynamic System Analysis
Installation and User's Guide.
Fixes or workarounds for many problems might be available in updated UEFI firmware,
device firmware, or device drivers. To display a list of available updates for the server, go to
http://www.ibm.com/support/ fixcentral.
Attention: Installing the wrong firmware or device-driver update might cause the server to
malfunction. Before you install a firmware or device-driver update, read any readme and change
history files that are provided with the downloaded update. These files contain important
information about the update and the procedure for installing the update, including any special
procedure for updating from an early firmware or device-driver version to the latest version.
Important: Some cluster solutions require specific code levels or coordinated code updates. If
the device is part of a cluster solution, verify that the latest level of code is supported for the
cluster solution before you update the code.
a. Install UpdateXpress system updates.
You can install code updates that are packaged as an UpdateXpress System Pack or
UpdateXpress CD image. An UpdateXpress System Pack contains an integration-tested
bundle of online firmware and device-driver updates for your server. In addition, you
can use IBM ToolsCenter Bootable Media Creator to create bootable media that is
suitable for applying firmware updates and running preboot diagnostics. For more
information about UpdateXpress System Packs, see http://www.ibm.com/support/entry/
portal/docdisplay?lndocid=SERV-XPRESS and “Updating the firmware” on page 103. For
more information about the Bootable Media Creator, see https://support.lenovo.com/
us/en/documents/LNVO-BOMC.
Be sure to separately install any listed critical updates that have release dates that are later
than the release date of the UpdateXpress System Pack or UpdateXpress image (see step b).
b. Install manual system updates.
1. Determine the existing code levels.
In DSA, click Firmware/VPD to view system firmware levels, or click Software to view
operating-system levels.
2. Download and install updates of code that is not at the latest level.
To display a list of available updates for the server, go to http://www.ibm.com/support/
fixcentral.
When you click an update, an information page is displayed, including a list of the
problems that the update fixes. Review this list for your specific problem; however, even if
your problem is not listed, installing the update might solve the problem.
Step 5. Check for and correct an incorrect configuration.
If the server is incorrectly configured, a system function can fail to work when you enable it; if you
make an incorrect change to the server configuration, a system function that has been enabled
can stop working.
a. Make sure that all installed hardware and software are supported.
See http://www.lenovo.com/ serverproven/ to verify that the server supports the installed
operating system, optional devices, and software levels. If any hardware or software
component is not supported, uninstall it to determine whether it is causing the problem.
Many configuration problems are caused by loose power or signal cables or incorrectly seated
adapters. You might be able to solve the problem by turning off the server, reconnecting
cables, reseating adapters, and turning the server back on. For information about performing
the checkout procedure, see “About the checkout procedure” on page 130. For information
about configuring the server, see Chapter 3 “Configuration information and instructions” on
page 103.
Step 6. See controller and management software documentation.
If the problem is associated with a specific function (for example, if a RAID hard disk drive is
marked offline in the RAID array), see the documentation for the associated controller and
management or controlling software to verify that the controller is correctly configured.
Problem determination information is available for many devices such as RAID and network
adapters.
Troubleshooting procedures and RETAIN tips document known problems and suggested solutions.
To search for troubleshooting procedures and RETAIN tips, go to http://www.lenovo.com/support.
Step 8. Use the troubleshooting tables.
See “Troubleshooting by symptom” on page 147 to find a solution to a problem that has identifiable
symptoms.
A single problem might cause multiple symptoms. Follow the troubleshooting procedure for the
most obvious symptom. If that procedure does not diagnose the problem, use the procedure for
another symptom, if possible.
If the problem remains, contact IBM or an approved warranty service provider for assistance with
additional problem determination and possible hardware replacement. To open an online service
request, go to http://www.ibm.com/support/ entry/portal/Open_service_request. Be prepared to
provide information about any error codes and collected data.
Undocumented problems
If you have completed the diagnostic procedure and the problem remains, the problem might not have
been previously identified by IBM. After you have verified that all code is at the latest level, all hardware
and software configurations are valid, and no light path diagnostics LEDs or log entries indicate a hardware
component failure, contact IBM or an approved warranty service provider for assistance.
To find service bulletins that are available for the Lenovo System x3500 M4 server, go to
http://www.lenovo.com/support and search for 7383, and retain.
Checkout procedure
The checkout procedure is the sequence of tasks that you should follow to diagnose a problem in the server.
Important: If multiple error codes or or light path diagnostics LEDs indicate a microprocessor error, the
error might be in the microprocessor or in the microprocessor socket. See “Microprocessor problems” on
page 152 for information about diagnosing microprocessor problems.
• Before you run DSA, you must determine whether the failing server is part of a shared hard disk drive
cluster (two or more servers sharing external storage devices). If it is part of a cluster, you can run all
diagnostic programs except the ones that test the storage unit (that is, a hard disk drive in the storage
unit) or the storage adapter that is attached to the storage unit. The failing server might be part of a
cluster if any of the following conditions is true:
– You have identified the failing server as part of a cluster (two or more servers sharing external storage
devices).
– One or more external storage units are attached to the failing server and at least one of the attached
storage units is also attached to another server or unidentifiable device.
– One or more servers are located near the failing server.
Important: If the server is part of a shared hard disk drive cluster, run one test at a time. Do not run
any suite of tests, such as “quick” or “normal” tests, because this might enable the hard disk drive
diagnostic tests.
• If the server is halted and a POST error code is displayed, see Appendix B “UEFI (POST) error codes” on
page 965. If the server is halted and no error message is displayed, see “Troubleshooting by symptom”
on page 147 and “Solving undetermined problems” on page 161.
• For information about power-supply problems, see “Solving power problems” on page 160, “Power
problems” on page 155, and “Power-supply LEDs” on page 139.
• For intermittent problems, check the event log; see “Event logs” on page 141 and Appendix C “DSA
diagnostic test results” on page 989.
Diagnostic tools
The following tools are available to help you diagnose and solve hardware-related problems.
Note: Use the latest available version of DSA to make sure you are using the most
recent configuration data. For documentation and download information for DSA, see
http://shop.lenovo.com/us/en/systems/solutions/.
When LEDs are lit to indicate an error, they remain lit when the server is turned off, provided that the server is
still connected to power and the power supply is operating correctly.
Before you work inside the server to view light path diagnostics LEDs, read the safety information “Safety”
on page v and “Handling static-sensitive devices” on page 37.
If an error occurs, view the light path diagnostics LEDs in the following order:
1. Look at the operator information panel on the front of the server.
• If the check log LED is lit, it indicates that an error or multiple errors have occurred. The sources of
the errors cannot be isolated or concluded by observing the light path diagnostics LEDs directly. A
further investigation into IMM2 system-event log or system-error log might be required.
• If the system-error LED is lit, it indicates that an error has occurred; go to step 2.
The following illustration shows the operator information panel.
The following table describes the LEDs on the operator information panel and suggested actions to
correct the detected problems.
• Follow the suggested actions in the order in which they are listed in the Action column until the
problem is solved.
• If an action step is preceded by '(Trained technician only)', that step must be performed only by
a Trained technician.
• Go to the IBM support website at http://www.lenovo.com/support to check for technical information,
hints, tips, and new device drivers or to submit a request for information.
Table 10. The suggested actions to correct the detected problem for each LED light
LED Description Action
System locator (blue) Use this LED to visually located the server
among other servers. You can use IBM
Systems Director or IMM2 to light this
LED remotely.
Check log (yellow) An error has occurred and cannot be a. Check the IMM2 system event log and
isolated without performing certain the system-error log for information
procedures. about the error.
b. Save the log if necessary and clear
the log afterwards.
System-error (yellow) An error has occurred. a. Check the light path diagnostics LEDs
and follow the instructions.
2. Look at the light path diagnostics panel on the front of the server. Lit LEDs on the light path diagnostics
panel indicate the type of error that has occurred. The light path diagnostics panel LEDs are visible
through the bezel. See “Light path diagnostics LEDs” on page 135. Look at the system service
label on the top of the server, which gives an overview of internal components that correspond to
the LEDs on the light path diagnostics panel. This information can often provide enough information
to diagnose the error.
Look at the light path diagnostics panel on the front of the server. Lit LEDs on the light path diagnostics
panel indicate the type of error that has occurred. The light path diagnostics panel LEDs are visible
through the bezel.
• Follow the suggested actions in the order in which they are listed in the Action column until the problem is
solved.
• If an action step is preceded by '(Trained technician only)', that step must be performed only by a Trained
technician.
• Go to the IBM support website at http://www.lenovo.com/support to check for technical information,
hints, tips, and new device drivers or to submit a request for information.
Temperature The system temperature has 1. Make sure that the heat sink is seated correctly.
exceeded a threshold level. 2. Determine whether a fan has failed. If it has failed, replace
A failing fan can cause the the failing fan.
Temperature LED to be lit.
3. Make sure that the room temperature is not too high. See
“Server features and specifications” on page 5 for the
server temperature information.
4. Make sure that the air vents are not blocked.
5. Make sure that the fan on the adapter and the network
adapter is seated correctly. If it has failed, replace the
failing component.
6. If the failure remains, go to
http://www.lenovo.com/support.
Microprocessor When only the Microprocessor If the Configuration LED is not lit, a microprocessor failure
LED is lit, a microprocessor has occurs, complete the following steps:
failed. 1. (Trained technician only) Make sure that the failing
microprocessor and its heat sink, which are indicated by
a lit LED on the system board, are installed correctly. See
“Installing a microprocessor and heat sink” on page 288
for information about installation and requirements.
2. (Trained technician only) Replace the failing
microprocessor (see “Installing a microprocessor and
heat sink” on page 288).
3. If the failure remains, go to
http://www.lenovo.com/support.
Microprocessor + Configuration If the Configuration LED and the Microprocessor LED are lit,
the system issues an invalid microprocessor configuration
When both the Microprocessor error. Complete the following steps to correct the problem:
and Configuration LEDs are lit, 1. Check the microprocessors that were just installed to
the microprocessor configuration make sure that they are compatible with each other (see
is invalid. “Installing a microprocessor and heat sink” on page
288 for additional information about microprocessor
requirements) and use the Setup utility and select System
Information ® System Summary ® Processor Details to
verify the microprocessors information.
2. (Trained technician only) Replace the incompatible
microprocessor.
3. Check the system-error logs for information about the
error. Replace any component that is identified in the
error log.
System board An error has occurred on 1. Check the LEDs on the system board to identify the
the system battery, the component that caused the error. The System board LED
microprocessor 2 expansion can be lit due to any of the following reasons:
board, the power paddle card, or
• Battery (see “Removing the system battery” on page
the system board.
233 and “Installing the system battery” on page 235).
• Microprocessor 2 expansion board (see “Removing
the microprocessor 2 expansion board” on page 297
and “Installing the microprocessor 2 expansion board”
on page 299).
• Power paddle card (see “Removing the power paddle
card” on page 278 and “Installing the power paddle
card” on page 280).
• (Trained technician only) System board (see “Removing
the system board” on page 307 and “Installing the
system board” on page 309).
2. Check the system-event logs for information about the
error.
3. Replace the failing component:
• Battery
• Microprocessor 2 expansion board
Look at the system service label on the top of the server, which gives an overview of internal components
that correspond to the LEDs on the light path diagnostics panel. This information can often provide enough
information to diagnose the error.
Power-supply LEDs
This section describes the power-supply LEDs on the rear of the server and the suggested actions to
correct the detected problems.
The following illustration shows the power-supply LEDs on the rear of the server.
0000
0000000000
0000
0000
0000
0000
0000
0000
0000
0000
0000
0000
0000
00
00
00
00
0000000000000
0000000000000
0000000000000
0000000000000
0000000000000
0000000000000
0000000000000
0000000000000
0000000000000
0000000000000
0000000000000
0000000000000
0000000000000
0000000000000
0000000000000
0000000000000
The following table describes the problems that are indicated by various combinations of the power-supply
LEDs and the system power LED on the operator information panel and suggested actions to correct
the detected problems.
The following LEDs are on the system board and monitor the system power-on and power-off sequencing
and boot progress (see “System-board LEDs and controls” on page 31 for the location of these LEDs).
Event logs
Error codes and messages are displayed in POST event log, system-event log, Integrated Management
Module II (IMM2) event log, and DSA event log.
• POST event log: This log contains the most recent error codes and messages that were generated during
POST. You can view the contents of the POST event log from the Setup utility (see “Starting the Setup
utility” on page 107). For more information about POST error codes, see Appendix B “UEFI (POST) error
codes” on page 965.
• System-event log: This log contains POST and system management interrupt (SMI) events and all
events that are generated by the baseboard management controller that is embedded in the Integrated
Management Module II (IMM2). You can view the contents of the system-event log through the Setup
utility and through the Dynamic System Analysis (DSA) program (as IPMI event log).The system-event
log is limited in size. When it is full, new entries will not overwrite existing entries; therefore, you must
periodically clear the system-event log through the Setup utility. When you are troubleshooting an error,
you might have to save and then clear the system-event log to make the most recent events available for
analysis. For more information about the system-event log, see Appendix A “Integrated Management
Module II (IMM2) error messages” on page 331.
Messages are listed on the left side of the screen, and details about the selected message are displayed
on the right side of the screen. To move from one entry to the next, use the Up Arrow (-) and Down
Arrow (¯) keys.
Some IMM2 sensors cause assertion events to be logged when their setpoints are reached. When
a setpoint condition no longer exists, a corresponding deassertion event is logged. However, not
all events are assertion-type events.
• Integrated Management Module II (IMM2) event log: This log contains a filtered subset of all IMM2,
POST, and system management interrupt (SMI) events. You can view the IMM2 event log through the
IMM2 web interface. For more information, see “Logging on to the web interface” on page 116. You can
To view the POST event log or system-event log, complete the following steps:
If the server is not hung and the IMM2 is connected to a network, methods are available for you to view one
or more event logs without having to restart the server.
If you have installed Dynamic System Analysis (DSA) Portable, you can use it to view the system-event log
(as the IPMI event log), or the IMM2 event log (as the ASM event log), the operating-system event logs, or
the merged DSA log. You can also use DSA Preboot to view these logs, although you must restart the server
to use DSA Preboot. To install DSA Portable or check for and download a later version of DSA Preboot CD
image, go to https://support.lenovo.com/us/ en/documents/LNVO-DSA.
If IPMItool is installed in the server, you can use it to view the system-event log. Most recent versions
of the Linux operating system come with a current version of IPMItool. For an overview of IPMI, go to
http://www.ibm.com/developerworks/linux/blueprints/ and click Using Intelligent Platform Management
Interface (IPMI) on IBM Linux platforms.
You can view the IMM2 event log through the Event Log link in the Integrated Management Module II (IMM2)
web interface. For more information, see “Logging on to the web interface” on page 116.
The following table describes the methods that you can use to view the event logs, depending on the
condition of the server. The first three conditions generally do not require that you restart the server.
Note: The POST error log is automatically cleared each time the server is restarted.
POST
When you turn on the server, it performs a series of tests to check the operation of the server components
and some optional devices in the server. This series of tests is called the power-on self-test, or POST.
Note: This server does not use beep codes for server status.
If POST detects a problem, an error message is displayed. See Appendix B “UEFI (POST) error codes” on
page 965 for more information.
If POST detects a problem, an error message is sent to the POST event log, see “Event logs” on page
141 for more information.
For system-specific information about the action that you should take as a result of a message that DSA
generates, see Appendix C “DSA diagnostic test results” on page 989.
If you cannot find a problem by using DSA, see “Solving undetermined problems” on page 161 for
information about testing the server.
Note: DSA Preboot might appear to be unresponsive when you start the program. This is normal operation
while the program loads.
Make sure that the server has the latest version of the DSA code. To obtain DSA code and the
Dynamic System Analysis Installation and User's Guide, go to https://support.lenovo.com/us/
en/documents/LNVO-DSA.
DSA editions
Two editions of Dynamic System Analysis are available.
• DSA Portable
DSA Portable Edition runs within the operating system; you do not have to restart the server to run it. It is
packaged as a self-extracting file that you download from the web. When you run the file, it self-extracts
to a temporary folder and performs comprehensive collection of hardware and operating-system
information. After it runs, it automatically deletes the temporary files and folder and leaves the results of
the data collection and diagnostics on the server.
If you are unable to restart the server, use DSA Portable.
Note: The DSA memory test might take up to 30 minutes to run. If the problem is not a memory problem,
skip the memory test.
To run the DSA Preboot diagnostic programs, complete the following steps:
Step 1. If the server is running, turn off the server and all attached devices.
Step 2. Turn on all attached devices; then, turn on the server.
Step 3. When the prompt <F2> Diagnostics is displayed, press F2.
Note: The DSA Preboot diagnostic program might appear to be unresponsive for an unusual
length of time when you start the program. This is normal operation while the program loads. The
loading process may take up to 10 minutes.
Step 4. Optionally, select Quit to DSA to exit from the stand-alone memory diagnostic program.
Note: After you exit from the stand-alone memory diagnostic environment, you must restart the
server to access the stand-alone memory diagnostic environment again.
Step 5. Type gui to display the graphical user interface, or type cmd to display the DSA interactive menu.
Step 6. Follow the instructions on the screen to select the diagnostic test to run.
If the diagnostic programs do not detect any hardware errors but the problem remains during normal server
operation, a software error might be the cause. If you suspect a software problem, see the information
that comes with your software.
If the server stops during testing and you cannot continue, restart the server and try running the DSA
Preboot diagnostic programs again. If the problem remains, replace the component that was being tested
when the server stopped.
Aborted: The test could not proceed because of the server configuration
Additional information concerning test failures is available in the extended diagnostic results for each test.
Viewing the test log results and transferring the DSA collection
Use this information to view the test log results and transferring the DSA collection.
To view the test log for the results when the tests are completed, click the Success link in the Status column,
if you are running the DSA graphical user interface, or type :x to exit the Execute Tests menu, if you are
running the DSA interactive menu, or select Diagnostic Event Log in the graphical user interface. To transfer
DSA Preboot collections to an external USB device, type the copy command in the DSA interactive menu.
• If you are running the DSA graphical user interface (GUI), click the Success link in the Status column.
• If you are running the DSA interactive menu (CLI), type :x to exit the Execute Tests menu; then, select
completed tests to view the results.
You can also send the DSA error log to Lenovo support to aid in diagnosing the server problems.
These tools can help Lenovo Support speed up the process of diagnosing problems. The following sections
provide information about the call home tools.
You can also choose to collect data manually. It uses minimal system resources, and can be downloaded
from the Lenovo website. For more information and to download Lenovo Electronic Service Agent, go
to http://www.ibm.com/support/esa/.
See Appendix B “UEFI (POST) error codes” on page 965, Appendix A “Integrated Management Module II
(IMM2) error messages” on page 331, and Appendix C “DSA diagnostic test results” on page 989 for
more information.
Troubleshooting by symptom
Use the troubleshooting tables to find solutions to problems that have identifiable symptoms.
If you cannot find a solution to the problem in these tables, see Appendix C “DSA diagnostic test results”
on page 989 for information about testing the server and “Running DSA Preboot diagnostic programs” on
page 145 for additional information about running DSA Preboot program. For additional information to help
you solve problems, see “Start here” on page 127.
If you have just added new software or a new optional device and the server is not working, complete the
following steps before you use the troubleshooting tables:
Step 1. Check the system-error LED on the operator information panel; if it is lit, check the light path
diagnostics LEDs (see “Light path diagnostics” on page 133).
Step 2. Remove the software or device that you just added.
Step 3. Run Lenovo Dynamic System Analysis (DSA) to determine whether the server is running correctly
(for information about using DSA, see Appendix C “DSA diagnostic test results” on page 989).
Step 4. Reinstall the new software or new device.
General problems
• Follow the suggested actions in the order in which they are listed in the Action column until the problem is
solved.
• If an action step is preceded by '(Trained technician only)', that step must be performed only by a Trained
technician.
• Go to the IBM support website at http://www.lenovo.com/support to check for technical information,
hints, tips, and new device drivers or to submit a request for information.
Hypervisor problems
• Follow the suggested actions in the order in which they are listed in the Action column until the problem is
solved.
• If an action step is preceded by '(Trained technician only)', that step must be performed only by a Trained
technician.
• Go to the IBM support website at http://www.lenovo.com/support to check for technical information,
hints, tips, and new device drivers or to submit a request for information.
Intermittent problems
• Follow the suggested actions in the order in which they are listed in the Action column until the problem is
solved.
• If an action step is preceded by '(Trained technician only)', that step must be performed only by a Trained
technician.
• Go to the IBM support website at http://www.lenovo.com/support to check for technical information,
hints, tips, and new device drivers or to submit a request for information.
Memory problems
• Follow the suggested actions in the order in which they are listed in the Action column until the problem is
solved.
• If an action step is preceded by '(Trained technician only)', that step must be performed only by a Trained
technician.
• Go to the IBM support website at http://www.lenovo.com/support to check for technical information,
hints, tips, and new device drivers or to submit a request for information.
5. Reverse the DIMMs between the channels (of the same microprocessor), and
then restart the server. If the problem is related to a DIMM, replace the failing
DIMM.
6. Re-enable all DIMMs using the Setup utility, and then restart the server.
7. (Trained technician only) Install the failing DIMM into a DIMM connector
for microprocessor 2 (if installed) to verify that the problem is not the
microprocessor or the DIMM connector.
8. (Trained technician only) Replace the system board.
Multiple DIMMs in a channel Note: Each time you install or remove a DIMM, you must disconnect the server from
are identified as failing. the power source; then, wait 10 seconds before restarting the server.
1. Reseat the DIMMs; then, restart the server.
2. Remove the highest-numbered DIMM of those that are identified and replace
it with an identical known good DIMM; then, restart the server. Repeat as
necessary. If the failures continue after all identified DIMMs are replaced, go
to step 4.
3. Return the removed DIMMs, one at a time, to their original connectors, restarting
the server after each DIMM, until a DIMM fails. Replace each failing DIMM
with an identical known good DIMM, restarting the server after each DIMM
replacement. Repeat step 3 until you have tested all removed DIMMs.
4. Replace the highest-numbered DIMM of those identified; then, restart the
server. Repeat as necessary.
5. Reverse the DIMMs between the channels (of the same microprocessor), and
then restart the server. If the problem is related to a DIMM, replace the failing
DIMM.
6. (Trained technician only) Install the failing DIMM into a DIMM connector
for microprocessor 2 (if installed) to verify that the problem is not the
microprocessor or the DIMM connector.
7. (Trained technician only) Replace the system board.
Microprocessor problems
• Follow the suggested actions in the order in which they are listed in the Action column until the problem is
solved.
• If an action step is preceded by '(Trained technician only)', that step must be performed only by a Trained
technician.
• Go to the IBM support website at http://www.lenovo.com/support to check for technical information,
hints, tips, and new device drivers or to submit a request for information.
5. Replace the following components one at a time, in the order shown, restarting
the server each time:
a. (Trained technician only) Microprocessor 2
b. (Trained technician only) System board
6. (Trained technician only) If multiple error codes or light path diagnostics LEDs
indicate a microprocessor error, reverse the locations of two microprocessors
to determine whether the error is associated with a microprocessor or with a
microprocessor socket.
• If the error is associated with a microprocessor, replace the microprocessor.
• If the error is associated with a microprocessor socket, replace the system
board.
Monitor problems
Some Lenovo monitors have their own self-tests. If you suspect a problem with your monitor, see the
documentation that comes with the monitor for instructions for testing and adjusting the monitor. If you
cannot diagnose the problem, call for service.
• Follow the suggested actions in the order in which they are listed in the Action column until the problem is
solved.
• If an action step is preceded by '(Trained technician only)', that step must be performed only by a Trained
technician.
• Go to the IBM support website at http://www.lenovo.com/support to check for technical information,
hints, tips, and new device drivers or to submit a request for information.
Notes:
a. To prevent diskette drive read/write errors, make sure that the distance
between the monitor and any external diskette drive is at least 76 mm (3 in.).
b. Non-Lenovo monitor cables might cause unpredictable problems.
2. Reseat the monitor and cable.
3. Replace the following components one at a time, in the order shown, restarting
the server each time:
a. Monitor
b. (Trained technician only) System board
Wrong characters appear on 1. If the wrong language is displayed, update the server firmware to the latest level
the screen. (see “Updating the firmware” on page 103) with the correct language.
2. Reseat the monitor and cable.
3. Replace the following components one at a time, in the order shown, restarting
the server each time:
a. Monitor
b. (Trained technician only) System board
Optional-device problems
• Follow the suggested actions in the order in which they are listed in the Action column until the problem is
solved.
• If an action step is preceded by '(Trained technician only)', that step must be performed only by a Trained
technician.
• Go to the IBM support website at http://www.lenovo.com/support to check for technical information,
hints, tips, and new device drivers or to submit a request for information.
Power problems
• Follow the suggested actions in the order in which they are listed in the Action column until the problem is
solved.
• If an action step is preceded by '(Trained technician only)', that step must be performed only by a Trained
technician.
• Go to the IBM support website at http://www.lenovo.com/support to check for technical information,
hints, tips, and new device drivers or to submit a request for information.
ServerGuide problems
• Follow the suggested actions in the order in which they are listed in the Action column until the problem is
solved.
• If an action step is preceded by '(Trained technician only)', that step must be performed only by a Trained
technician.
• Go to the IBM support website at http://www.lenovo.com/support to check for technical information,
hints, tips, and new device drivers or to submit a request for information.
Software problems
• Follow the suggested actions in the order in which they are listed in the Action column until the problem is
solved.
• If an action step is preceded by '(Trained technician only)', that step must be performed only by a Trained
technician.
• Go to the IBM support website at http://www.lenovo.com/support to check for technical information,
hints, tips, and new device drivers or to submit a request for information.
Table 32. Universal Serial Bus (USB) port problems and actions
Symptom Action
A USB device does not work. 1. Make sure that:
• The correct USB device driver is installed.
• The operating system supports USB devices.
2. Make sure that the USB configuration options are set correctly in the Setup
utility (see “Using the Setup utility” on page 107 for more information).
3. If you are using a USB hub, disconnect the USB device from the hub and
connect it directly to the server.
Power problems can be difficult to solve. For example, a short circuit can exist anywhere on any of the
power distribution buses. Usually, a short circuit will cause the power subsystem to shut down because of
an overcurrent condition. To diagnose a power problem, use the following general procedure:
Step 1. Turn off the server and disconnect all power cords.
Step 2. Check for loose cables in the power subsystem. Also check for short circuits, for example, if a
loose screw is causing a short circuit on a circuit board.
Step 3. Check the lit LEDs on the light path diagnostics panel (see “Light path diagnostics LEDs” on
page 135).
Step 4. Remove the adapters and disconnect the cables and power cords to all internal and external
devices until the server is at the minimum configuration that is required for the server to start (see
“Solving undetermined problems” on page 161).
Step 5. Reconnect all ac power cords and turn on the server. If the server starts successfully, reseat the
adapters and devices one at a time until the problem is isolated.
If the server does not start from the minimum configuration, see “Power-supply LEDs” on page 139 to
replace the components in the minimum configuration one at a time until the problem is isolated.
The method that you use to test the Ethernet controller depends on which operating system you are using.
See the operating-system documentation for information about Ethernet controllers, and see the Ethernet
controller device-driver readme file.
If the Ethernet controller still cannot connect to the network but the hardware appears to be working, the
network administrator must investigate other possible causes of the error.
If you suspect that a software problem is causing failures (continuous or intermittent), see “Software
problems” on page 159.
Corrupted data in CMOS memory or corrupted UEFI firmware can cause undetermined problems. To reset
the CMOS data, use the CMOS clear jumper (JP1) to clear the CMOS memory and override the power-on
password; see “System-board internal connectors” on page 27 for more information. If you suspect that the
UEFI firmware is corrupted, see “Recovering the server firmware (UEFI update failure)” on page 163.
If the power supplies are working correctly, complete the following steps:
Note: The minimum configuration required for the server to start is one microprocessor and one 2
GB DIMM.
Step 4. Turn on the server. If the problem remains, suspect the following components in the following order:
1. Power supply
2. Memory
3. Microprocessor
4. System board
If the problem is solved when you remove an adapter from the server but the problem recurs when you
reinstall the same adapter, suspect the adapter; if the problem recurs when you replace the adapter with
a different one, suspect the riser card.
If you suspect a networking problem and the server passes all the system tests, suspect a network cabling
problem that is external to the server.
You can solve some problems by comparing the configuration and software setups between working and
nonworking servers. When you compare servers to each other for diagnostic purposes, consider them
identical only if all the following factors are exactly the same in all the servers:
• Machine type and model
• UEFI firmware level
• IMM firmware level
• Adapters and attachments, in the same locations
See Appendix D “Getting help and technical assistance” on page 1147 for information about calling Lenovo
for service.
Important: Some cluster solutions require specific code levels or coordinated code updates. If the device
is part of a cluster solution, verify that the latest level of code is supported for the cluster solution before
you update the code.
If the server firmware has become corrupted, such as from a power failure during an update, you can
recover the server firmware in the following way:
• In-band method: Recover server firmware, using either the boot block jumper (Automated Boot
Recovery) and a server Firmware Update Package Service Pack.
• Out-of-band method: Use the IMM2 web interface to update the firmware, using the latest server
firmware update package.
Notes: You can obtain a server update package from one of the following sources:
• Download the server firmware update from the World Wide Web.
• Contact your Lenovo service representative.
To download the server firmware update package from the World Wide Web, go to
http://www.lenovo.com/support.
The flash memory of the server consists of a primary bank and a backup bank. You must maintain a bootable
UEFI firmware image in the backup bank. If the server firmware in the primary bank becomes corrupted, you
can either manually boot the backup bank with the UEFI boot backup jumper (JP2), or in the case of image
corruption, this will occur automatically with the Automated Boot Recovery function.
To recover the server firmware and restore the server operation to the primary bank, complete the following
steps:
Step 1. Read the safety information that begins on “Safety” on page v and “Installation guidelines”
on page 35.
Step 2. Turn off the server, and disconnect all power cords and external cables.
Step 3. Unlock and remove the left-side cover (see “Removing the left-side cover” on page 40).
Step 4. Locate SW4 on the system board.
Step 5. Change the position of the UEFI boot backup switch (change switch 1 of the SW4 to the on
position) to enable the UEFI recovery mode.
Note: Use this method if the System board LED on the light path diagnostics panel is lit and there is a log
entry or Booting Backup Image is displayed on the firmware splash screen; otherwise, use the in-band
manual recovery method.
Step 1. Boot the server to an operating system that is supported by the firmware update package that
you downloaded.
Step 2. Perform the firmware update by following the instructions that are in the firmware update package
readme file.
Step 3. Restart the server.
Step 4. At the firmware splash screen, press F3 when prompted to restore to the primary bank. The
server boots from the primary bank.
Out-of-band method
See the IMM2 documentation (Integrated Management Module II User's Guide) at
http://www.ibm.com/support/entry/portal/docdisplay?lndocid=migr-5086346.
Nx-boot failure
Use this information for Nx-boot failure.
Configuration changes, such as added devices or adapter firmware updates, and firmware or application
code problems can cause the server to fail POST (the power-on self-test). If this occurs, the server responds
in either of the following ways:
• The server restarts automatically and attempts POST again.
• The server hangs, and you must manually restart the server for the server to attempt POST again.
After a specified number of consecutive attempts (automatic or manual), the Nx-boot failure feature causes
the server to revert to the default UEFI configuration and start the Setup utility so that you can make the
necessary corrections to the configuration and restart the server. If the server is unable to successfully
complete POST with the default configuration, there might be a problem with the system board.
To specify the number of consecutive restart attempts that will trigger the Nx-boot failure feature, in the
Setup utility, click System Settings ➙ Recovery ➙ POST Attempts ➙ POST Attempts Limit. The available
options are 3, 6, 9, and 255 (disable Nx-boot failure).
The following replaceable components are available for the Lenovo System x3500 M4 Type 7383 server,
except as specified otherwise in “Replaceable server components” on page 167. For an updated parts
listing, go to http://www.lenovo.com/support.
Replaceable components consist of structural parts, and field replaceable units (FRUs):
• Structural parts: Purchase and replacement of structural parts (components, such as chassis assembly,
top cover, and bezel) is your responsibility. If Lenovo acquires or installs a structural component at
your request, you will be charged for the service. See “Structural parts” on page 176 for the list of
structural parts.
• Consumable parts: Purchase and replacement of consumable parts is your responsibility. If Lenovo
acquires or installs a consumable component at your request, you will be charged for the service.
• Tier 1 customer replaceable unit (CRU): Replacement of Tier 1 CRUs is your responsibility. If Lenovo
installs a Tier 1 CRU at your request, you will be charged for the installation.
• Tier 2 customer replaceable unit: You may install a Tier 2 CRU yourself or request Lenovo to install it, at
no additional charge, under the type of warranty service that is designated for your server.
For information about the terms of the warranty and getting service and assistance, see the Warranty
Information document that comes with the server. For more information about getting service and
assistance, see Appendix D “Getting help and technical assistance” on page 1147.
The following illustration shows the major components in the server. The illustrations in this document might
differ slightly from your hardware. For a list of structural parts, see “Structural parts” on page 176.
26 30
25
24 31
23
22 00
1
00
00
0000
0000
21 0000
2
0000
0000
20 0
000
0 000
19
0
0 000
3
000
000
00
4
000
00
000
000
000
000
6
8 000
0
5
000
000
7
18
9
10
11
13
14
17 16 15 12
The following table lists the part numbers for the server replaceable components.
Note: Type 7383- ,A2x ,B2x ,C2x ,C4x ,D2x ,F2x ,G2x ,H2x ,J2x ,E1Y
,E2Y ,E3Y ,E4Y ,E5Y ,E6Y ,EAY ,EBY ,ECY ,EDY
25 System board 00Y8285
Note: Type 7383- ,A2x ,B2x ,C2x ,C4x ,D2x ,F2x ,G2x ,H2x ,J2x ,E1Y
,E2Y ,E3Y ,E4Y ,E5Y ,E6Y ,EAY ,EBY ,ECY ,EDY
25 System board 00AL016
Note: Type 7383- ,A5x ,B5x ,C5x ,C7x ,C9x ,D5x ,F5x ,G5x ,G9x ,H5x
,J5x ,E7Y ,E8Y ,E9Y ,EMY ,E7Y ,E8Y ,E9Y ,EMY ,ELx ,ERx ,ESx ,ETx
,EPY ,EQY ,EWY
26 Power supply, 500 W, ac 94Y8110
26 550W High Efficiency Platinum AC Power Supply 94Y8163
26 Power supply, 750 W, ac 94Y8114
26 Power supply, 750 W, ac 94Y8116
26 Power supply, 750 W, ac 69Y5872
26 Power supply, 900 W, ac 94Y8118
26 Power supply, 900 W, ac 94Y8120
27 Power paddle card 94Y8108
27 Power paddle card bracket 94Y7742
28 ServeRAID M5100 series super cap pack 81Y4579
30 Operator information panel assembly 00KA586
31 Bracket, USB cable and light path diagnostics 94Y7754
Label, system service 94Y7750
Label, system service 00MW204
Battery, 3.0 volt 33F8354
Thermal grease kit 41Y9292
Alcohol wipes 59P4739
Microprocessor installation tool 94Y9955
Cage, 3.5-inch hard disk drive 94Y7743
Cage, 2.5-inch hard disk drive 94Y7744
Consumable parts (parts that are purchased separately) are not covered by the Lenovo Statement of Limited
Warranty. The following consumable parts are available for purchase from the Lenovo retail store.
Structural parts
Structural parts are not covered by the Lenovo Statement of Limited Warranty. You can place an order on
the structural parts from the Lenovo retail store.
The following structural parts are available for purchase from the retail store.
Note: Changes are made periodically to the Lenovo website. The actual procedure might vary slightly
from what is described in this document.
1. Go to http://www.ibm.com.
2. From the Products menu, select Upgrades, accessories & parts.
3. Click Obtain maintenance parts; then, follow the instructions to order the part from the retail store.
If you need help with your order, call the toll-free number that is listed on the retail parts page, or contact
your local Lenovo representative for assistance.
Power cords
For your safety, a power cord with a grounded attachment plug is provided to use with this product. To avoid
electrical shock, always use the power cord and plug with a properly grounded outlet.
Lenovo power cords used in the United States and Canada are listed by Underwriter's Laboratories (UL) and
certified by the Canadian Standards Association (CSA).
For units intended to be operated at 115 volts: Use a UL-listed and CSA-certified cord set consisting of a
minimum 18 AWG, Type SVT or SJT, three-conductor cord, a maximum of 15 feet in length and a parallel
blade, grounding-type attachment plug rated 15 amperes, 125 volts.
For units intended to be operated at 230 volts (U.S. use): Use a UL-listed and CSA-certified cord set
consisting of a minimum 18 AWG, Type SVT or SJT, three-conductor cord, a maximum of 15 feet in length
and a tandem blade, grounding-type attachment plug rated 15 amperes, 250 volts.
For units intended to be operated at 230 volts (outside the U.S.): Use a cord set with a grounding-type
attachment plug. The cord set should have the appropriate safety approvals for the country in which the
equipment will be installed.
Antigua and Barbuda, Aruba, Bahamas, Barbados, Belize, Bermuda, Bolivia, Caicos
Islands, Canada, Cayman Islands, Colombia, Costa Rica, Cuba, Dominican Republic,
Ecuador, El Salvador, Guam, Guatemala, Haiti, Honduras, Jamaica, Mexico,
Micronesia (Federal States of), Netherlands Antilles, Nicaragua, Panama, Peru,
Philippines, Saudi Arabia, Thailand, Taiwan, United States of America, Venezuela
39M5081 110 - 120 V
Antigua and Barbuda, Aruba, Bahamas, Barbados, Belize, Bermuda, Bolivia, Caicos
Islands, Canada, Cayman Islands, Colombia, Costa Rica, Cuba, Dominican Republic,
Ecuador, El Salvador, Guam, Guatemala, Haiti, Honduras, Jamaica, Mexico,
Micronesia (Federal States of), Netherlands Antilles, Nicaragua, Panama, Peru,
Philippines, Saudi Arabia, Thailand, Taiwan, United States of America, Venezuela
39M5076 United States of America
39M5512
39M5463 Taiwan
39M5087 Thailand
See Chapter 5 “Parts listing, Lenovo System x3500 M4 Type 7383” on page 167 to determine whether a
component is a structural part, Tier 1 CRU, or Tier 2 CRU.
For information about the terms of the warranty, see the Warranty Information document that comes with
the server.
For more information about getting service and assistance, see Appendix D “Getting help and technical
assistance” on page 1147.
Read the safety information in “Safety” on page v and “Installation guidelines” on page 35.
Step 1. Check the status of the media door icon. If the icon on the side of the bezel is in the unlocked
position, open the bezel media door directly.
0000000
00
0000000
00
0000000
00
0000000
00
0000000
00
0000000
00
0000000
00
0000000
0000000
0000000
0000000
0000000
0000000
Note: You must unlock the left-side cover to open or remove the bezel. When you lock the left-side
cover, it locks both the cover and the bezel.
Step 3. Open the bezel by pressing the button on the left edge of the bezel, and rotate the left side of the
bezel away from the server.
00000
00
00000
00
00000
00
00000
00
Release button
00000
00
00000
00
00000
00
00000
00000
00000
00000
00000
00000
Step 4. From inside of the top section of the bezel door, slide the blue tab up to unlock the bezel media
door; then, grasp the depressed area on the media door and pull the door open.
000000
000000
00
000000
00
000000
00
000000
00
00
000000
00
000000
00
000000
000000
000000
Media
door lock
Step 5. When the media door is unlocked, the icon on the side of the bezel will be in the unlocked position.
0000000
00
0000000
00
0000000
00
0000000
00
0000000
00
0000000
00
0000000
00
0000000
0000000
0000000
0000000
0000000
0000000
Read the safety information in “Safety” on page v and “Installation guidelines” on page 35.
If you are replacing a server component in the server, you need to turn off the server and peripheral devices,
and disconnect the power cords and all external cables.
Step 1. Swing the bezel media door closed and push it into the bezel to close it.
Step 2. From inside of the top section of the bezel door, slide the blue tab down to lock the bezel media
door.
000000
000000
00
000000
00
000000
00
000000
00
00
000000
00
000000
00
000000
000000
000000
Media
door lock
Replacement of structural parts is your responsibility. If Lenovo installs a structural part at your request,
you will be charged for the installation.
The illustrations in this document might differ slightly from your hardware.
Important: Before you install optional hardware devices, make sure that the server is working correctly.
Start the server and make sure that the operating system starts, if an operating system is installed, or that
a 19990305 error code is displayed, indicating that an operating system was not found but the server is
otherwise working correctly. If the server is not working correctly, see “Running DSA Preboot diagnostic
programs” on page 145 for information about how to run diagnostics.
Read the safety information in “Safety” on page v and “Installation guidelines” on page 35.
If you are replacing a server component in the server, you need to turn off the server and peripheral devices,
and disconnect the power cords and all external cables.
Attention: The server automatically powers off when the left-side cover is removed.
Step 1. Unlock the left-side cover, using the key that comes with the server.
Step 2. Pull the cover-release latch down while you rotate the top edge of the cover away from the server;
then, lift the cover off the server.
00
00
00
00
0000
0000
0000
0000
0000
0000
0000
0000
00000
00000
00000
00000
00000
00000
00000
00000
Lock
Read the safety information in “Safety” on page v and “Installation guidelines” on page 35.
If you are replacing a server component in the server, you need to turn off the server and peripheral devices,
and disconnect the power cords and all external cables.
Step 1. Set the bottom edge of the left-side cover on the bottom ledge of the server.
00
00
00
00
00
0000
0000
0000
0000
0000
0000
0000
0000
00000
00000
00000
00000
00000
00000
00000
00000
Lock
Step 2. Rotate the top edge of the cover toward the server and press inward on the cover until it clicks
into place.
Read the safety information in “Safety” on page v and “Installation guidelines” on page 35.
If you are replacing a server component in the server, you need to turn off the server and peripheral devices,
and disconnect the power cords and all external cables.
Step 1. Unlock the left-side cover, using the key that comes with the server.
Note: You must unlock the left-side cover to open or remove the bezel. When you lock the left-side
cover, it locks both the cover and the bezel.
Step 2. Open the bezel by pressing the button on the left edge of the bezel, and rotate the left side of the
bezel away from the server.
00000
00
00000
00
00000
00
00000
00
Release button
00000
00
00000
00
00000
00
00000
00000
00000
00000
00000
00000
Step 3. Pull the hinge assemblies upward and release the bezel out of the chassis.
Hinge assembly
000000
000000
000
000000
000
000000
000
000000
000
000000
000
000000
000
000000
000
000000
000
000000
000
000000
000000
000000
000000
0000
0000
0000
0000
0000
0000
0000
0000
0000
0000
0000
0000
If you are instructed to return the server component or optional device, follow all packaging instructions,
and use any packaging materials for shipping that are supplied to you.
Read the safety information in “Safety” on page v and “Installation guidelines” on page 35.
If you are replacing a server component in the server, you need to turn off the server and peripheral devices,
and disconnect the power cords and all external cables.
Step 1. Unlock the left-side cover, using the key that comes with the server.
Note: You must unlock the left-side cover to open or remove the bezel. When you lock the left-side
cover, it locks both the cover and the bezel.
Step 2. Align the hinge assemblies with the hinge holes on the chassis.
Step 3. Push the hinges into the holes downward on the chassis until they snap into place.
Hinge assembly
000000
000000
000
000000
000
000000
000
000000
000
000000
000
000000
000
000000
000
000000
000
000000
000
000000
000000
000000
000000
0000
0000
0000
0000
0000
0000
0000
0000
0000
0000
0000
0000
Read the safety information in “Safety” on page v and “Installation guidelines” on page 35.
If you are replacing a server component in the server, you need to turn off the server and peripheral devices,
and disconnect the power cords and all external cables.
Step 1. Carefully turn the server on its side so that it is lying flat, with the cover facing up.
00
000
00
Feet
Clips 00
00
00
00
00
00
00
Clips
00
00
Feet
Step 4. Reinstall the feet in the opposite location, with the tab on the feet extending beyond the edge of
the server.
000
00
000
00
00
00
00
00
00
00
00
00
Feet 00
Note: When you install the second microprocessor, you must also install fan 2 and the air baffle that come
with the second microprocessor upgrade kit.
Read the safety information in “Safety” on page v and “Installation guidelines” on page 35.
If you are replacing a server component in the server, you need to turn off the server and peripheral devices,
and disconnect the power cords and all external cables.
Step 1. Carefully turn the server on its side so that it is lying flat, with the cover facing up.
Air baffle
00000000
00000000
00000000
00000000
00000000
000
00000000
00
000
00000000
00
00000000
00000000
00
000000000
000000000
000000000
000000000
000000000
000000000
0000
000000000
0000
0000
000000000
0000
000000000
0000
000000000
Attention: For proper cooling and airflow, replace the air baffle before you turn on the server.
Operating the server with the air baffle removed might damage server components when two
microprocessors installed.
If you are instructed to return the server component or optional device, follow all packaging instructions,
and use any packaging materials for shipping that are supplied to you.
Note: When you install the second microprocessor, you must also install fan 2 and the air baffle that come
with the second microprocessor upgrade kit.
Read the safety information in “Safety” on page v and “Installation guidelines” on page 35.
If you are replacing a server component in the server, you need to turn off the server and peripheral devices,
and disconnect the power cords and all external cables.
Step 1. Carefully turn the server on its side so that it is lying flat, with the cover facing up.
Air baffle
00000000
00000000
00000000
00000000
00000000
000
00000000
00
000
00000000
00
00000000
00000000
00
000000000
000000000
000000000
000000000
000000000
000000000
0000
000000000
0000
0000
000000000
0000
000000000
0000
000000000
Step 5. Install and lock the left-side cover (see “Installing the left-side cover” on page 185).
If you have replaced a server component or installed an optional device in the server, you need to reconnect
the power cords and all external cables, and turn on the server and peripheral devices.
Read the safety information in “Safety” on page v and “Installation guidelines” on page 35.
If you are replacing a server component in the server, you need to turn off the server and peripheral devices,
and disconnect the power cords and all external cables.
Step 1. Carefully turn the server on its side so that it is lying flat, with the cover facing up.
0000000
0000000
0000000
00
0000000
00
0000000
00
000000000
00
000000000
00
000000000
000000000
00
000000000
00
000000000
000000000
000000000
000000000
000000000
000000000
If you are instructed to return the server component or optional device, follow all packaging instructions,
and use any packaging materials for shipping that are supplied to you.
Read the safety information in “Safety” on page v and “Installation guidelines” on page 35.
To install a RAID adapter battery or flash power module holder, complete the following steps.
Step 1. Carefully turn the server on its side so that it is lying flat, with the cover facing up.
Guide pins
0000000
0000000
0000000
00
0000000
00
0000000
00
000000000
00
000000000
00
000000000
000000000
00
000000000
00
000000000
000000000
000000000
000000000
000000000
000000000
Step 4. Make sure that the battery or flash power module holder is secured firmly.
Step 5. Install and lock the left-side cover (see “Installing the left-side cover” on page 185).
If you have replaced a server component or installed an optional device in the server, you need to reconnect
the power cords and all external cables, and turn on the server and peripheral devices.
The illustrations in this document might differ slightly from your hardware.
Depending on the server model, the server might come with a SATA attached DVD-ROM drive in bay 1.
The following illustrations show the location of the drive bays in the server. Your hardware might differ,
depending on the model.
Note: If the server is configured for RAID operation using a ServeRAID adapter, you might have to
reconfigure your disk arrays after you install drives. See the ServeRAID adapter documentation for additional
information about RAID operation and complete instructions for using the ServeRAID adapter.
The following illustrations show the location of the drive bays in the 2.5-inch hot-swap SAS or hot-swap
SATA hard disk drive server models.
000000000000
000000000000
000000000000
7 6 5 4 3 2 1 0
0000000000000
0000000000000
0000000000000
00
0000000000000
00
0000000000000
00
00
0000000000000
00
0000000000000
00
0000000000000
00
0000000000000
00
0000000000000
00
0000000000000
000000000000
00
000000000000
00
000000000000
00
000000000000
00
000000000000
000000000000
000000000000
000000000000
000000000000
7 6 5 4 3 2 1 0
00
00
00
0000000000000
00
0000000000000
00
0000000000000
00
0000000000000
00
0000000000000
00
0000000000000
000000000000
00
000000000000
00
000000000000
00
000000000000
00
000000000000
000000000000
000000000000
000000000000
000000000000
7 6 5 4 3 2 1 0
00
00
00
00
00
00
00
00
00
000000000000
00
000000000000
00
000000000000
00
000000000000
000000000000
000000000000
000000000000
000000000000
7 6 5 4 3 2 1 0
00
00
00
00
00
00
00
00
00
00
00
The following illustrations show the location of the drive bays in the 3.5-inch hot-swap SAS or hot-swap
SATA hard disk drive server models.
000000000000
000000000000
0000000000000
0000000000000
0000000000000
0000000000000
0000000000000
0000000000000
Drive bay 0
0000000
0000000
00
0000000
00
00
0000000
00
0000000
0000000
00
0000000
00
0000000
0000000
00
0000000
0000000
00
00
0000000
00
0000000
Drive bay 7
The following illustrations show the location of the drive bays in the 2.5-inch and 3.5-inch hot-swap SAS
or hot-swap SATA hard disk drive server models.
000000000000
000000000000
000000000000
0000000000000
0000000000000
0000000000000
0000000000000
0000000000000
0000000000000
Drive bay 0
0000000
0000000
00
0000000
00
00
0000000
00
0000000
0000000
00
0000000
00
0000000
0000000
00
0000000
0000000
00
00
0000000
00
0000000
Drive bay 7
Figure 113. Server with eight 2.5-inch hard disk drives and eight 3.5-inch hard disk drives
Read the safety information in “Safety” on page v and “Installation guidelines” on page 35.
Attention: Static electricity that is released to internal server components when the server is powered-on
might cause the server to halt, which might result in the loss of data. To avoid this potential problem,
always use an electrostatic-discharge wrist strap or other grounding system when you work inside the
server with the power on.
To remove a 2.5-inch hot-swap hard disk drive, complete the following steps.
Note: You must unlock the left-side cover to open or remove the bezel. When you lock the left-side
cover, it locks both the cover and the bezel.
Step 2. Open the bezel (see “Opening the bezel media door” on page 181).
Step 3. Press down on the release latch to open the drive handle; then, pull the drive out of the drive bay.
00000
00000
00000
Hard disk
drive
000000
00
assembly
000000
00
000000
00
000000
000000
00
000000
000000
00
000000
000000
00
000000
00
Drive
handle
000000
000000
000000
000000
000000
000000
000000
Filler panel
Release
latch
If you are instructed to return the server component or optional device, follow all packaging instructions,
and use any packaging materials for shipping that are supplied to you.
The following notes describe the types of hard disk drives that the server supports and other information that
you must consider when you install a hard disk drive:
• Depending on the model, the server supports up to eight or up to thirty-two 2.5-inch SAS/SATA hot-swap
hard disk drives in the hot-swap bays.
Note: When using ServeRAID adapter M1015 to support more than sixteen 2.5-inch hard disk drives, the
maximum number of RAID supported drives is 16. All the other drives will remain JBOD (the drives are
presented to the operating system without a RAID configuration).
• For a list of supported optional devices for the server, see http://www.lenovo.com/ serverproven/.
• Inspect the drive and drive bay for signs of damage.
• Make sure that the drive is correctly installed in the drive bay.
• See the documentation for the ServeRAID adapter for instructions for installing a hard disk drive.
• All hot-swap drives in the server must have the same throughput speed rating; using drives with different
speed ratings might cause all drives to operate at the speed of the slowest drive.
• You do not have to turn off the server to install hot-swap drives in the hot-swap drive bays. However, you
must turn off the server when you perform any steps that involve installing or removing cables.
Read the safety information in “Safety” on page v and “Installation guidelines” on page 35.
Attention: Static electricity that is released to internal server components when the server is powered-on
might cause the server to halt, which might result in the loss of data. To avoid this potential problem,
always use an electrostatic-discharge wrist strap or other grounding system when you work inside the
server with the power on.
Note: You must unlock the left-side cover to open or remove the bezel. When you lock the left-side
cover, it locks both the cover and the bezel.
Step 2. Open the bezel (see “Opening the bezel media door” on page 181).
Step 3. Remove the filler panel, if one is present.
Step 4. Touch the static-protective package that contains the disk drive to any unpainted metal surface
on the server; then, remove the disk drive from the package.
Step 5. Make sure that the tray handle is open; then, install the hard disk drive into the hot-swap bay.
Step 6. Rotate the drive handle down until the drive is seated in the hot-swap bay and the release latch
clicks into place.
00000
00000
00000
00000
Hard disk
drive
000000
00
assembly
000000
00
000000
00
000000
000000
00
000000
000000
00
000000
000000
00
000000
00
Drive
handle
000000
000000
000000
000000
000000
000000
000000
Filler panel
Release
latch
Notes:
1. After you install the hard disk drive, check the disk drive status LEDs to verify that the hard
disk drive is operating correctly. If the yellow hard disk drive status LED is lit continuously, that
drive is faulty and must be replaced. If the green hard disk drive activity LED is flashing, the
drive is being accessed.
2. If the server is configured for RAID operation through an optional ServeRAID adapter, you
might have to reconfigure your disk arrays after you install hard disk drives. See the ServeRAID
documentation on the Lenovo ServeRAID Support CD for additional information about RAID
operation and complete instructions for using ServeRAID manager.
Step 7. Close the bezel (see “Closing the bezel media door” on page 183).
Step 8. Lock the left-side cover.
Read the safety information in “Safety” on page v and “Installation guidelines” on page 35.
To remove a 3.5-inch hot-swap SAS/SATA hard disk drive, complete the following steps.
Note: You must unlock the left-side cover to open or remove the bezel. When you lock the left-side
cover, it locks both the cover and the bezel.
Step 2. Open the bezel (see “Opening the bezel media door” on page 181).
Step 3. Rotate the drive tray handle of the drive assembly to the open position.
Step 4. Grasp the handle of the drive and pull the drive out of the bay.
00000
Hot-swap
00000
000000
00000
00000
000000
000000
00
000000
00
000000
00
000000
00
00
00
Drive tray
00
000
000
00000
00000
Release 00000
00000
latch
If you are instructed to return the server component or optional device, follow all packaging instructions,
and use any packaging materials for shipping that are supplied to you.
Before installing a 3.5-inch hot-swap hard disk drive, read the following information:
• Inspect the drive tray for signs of damage.
• To maintain proper system cooling, do not operate the server for more than 10 minutes without either a
drive or a filler panel installed in each drive bay.
• You do not have to turn off the server to install hot-swap drives in the hot-swap drive bays.
Read the safety information in “Safety” on page v and “Installation guidelines” on page 35.
Note: You must unlock the left-side cover to open or remove the bezel. When you lock the left-side
cover, it locks both the cover and the bezel.
Step 2. Open the bezel (see “Opening the bezel media door” on page 181).
Step 3. Remove the filler panel, if one is present.
Step 4. Touch the static-protective package that contains the disk drive to any unpainted metal surface on
the server; then, remove the disk drive from the package and place it on a static-protective surface.
Step 5. Make sure that the drive tray handle is in the open position.
Step 6. Align the drive assembly with the guide rails in the bay; then, carefully slide the drive assembly into
the drive bay until the drive snaps into place.
00000
Hot-swap
00000
000000
00000
00000
000000
000000
00
000000
00
000000
00
000000
00
00
00
Drive tray
00
000
000
00000
00000
Release 00000
00000
latch
Note: You might have to reconfigure the disk arrays after you install hard disk drives. See the
RAID documentation on the Lenovo website at http://www.lenovo.com/support for information
about RAID adapters.
Step 9. Close the bezel (see “Closing the bezel media door” on page 183).
Step 10. Lock the left-side cover.
Read the safety information in “Safety” on page v and “Installation guidelines” on page 35.
If you are replacing a server component in the server, you need to turn off the server and peripheral devices,
and disconnect the power cords and all external cables.
To remove a 3.5-inch simple-swap hard disk drive, complete the following steps.
Note: You must unlock the left-side cover to open or remove the bezel. When you lock the left-side
cover, it locks both the cover and the bezel.
Step 2. Open the bezel (see “Opening the bezel media door” on page 181).
Step 3. Slide the blue release latch to the right with one finger (to release the drive) while using another
finger to grasp the black drive handle and pull the hard disk drive out of the drive bay.
00000
00000
000000
00000
000000
00000
000000
000000
00
000000
00
000000
0000
00
000000
0000
00
00
0000
Filler panel
00
00
00
Drive handle
00
3.5-inch
simple-swap Release latch
hard disk drive
If you are instructed to return the server component or optional device, follow all packaging instructions,
and use any packaging materials for shipping that are supplied to you.
Before installing a 3.5-inch simple-swap hard disk drive, read the following information:
• Inspect the drive tray for signs of damage.
• To maintain proper system cooling, do not operate the server for more than 10 minutes without either a
drive or a filler panel installed in each drive bay.
Read the safety information in “Safety” on page v and “Installation guidelines” on page 35.
If you are replacing a server component in the server, you need to turn off the server and peripheral devices,
and disconnect the power cords and all external cables.
Note: You must unlock the left-side cover to open or remove the bezel. When you lock the left-side
cover, it locks both the cover and the bezel.
Step 2. Open the bezel (see “Opening the bezel media door” on page 181).
Step 3. Remove the filler panel, if one is present.
Step 4. Touch the static-protective package that contains the disk drive to any unpainted metal surface on
the server; then, remove the disk drive from the package and place it on a static-protective surface.
Step 5. Grasp the black drive handle and slide the blue release latch to the right and align the drive
assembly with the guide rails in the bay.
00000
00000
000000
00000
000000
00000
000000
000000
00
000000
00
000000
0000
00
000000
0000
00
00
0000
Filler panel
00
00
00
Drive handle
00
3.5-inch
simple-swap Release latch
hard disk drive
Step 6. Gently push the drive into the bay until the drive stops.
Step 7. Close the bezel (see “Closing the bezel media door” on page 183).
Step 8. Lock the left-side cover.
If you have replaced a server component or installed an optional device in the server, you need to reconnect
the power cords and all external cables, and turn on the server and peripheral devices.
Read the safety information in “Safety” on page v and “Installation guidelines” on page 35.
If you are replacing a server component in the server, you need to turn off the server and peripheral devices,
and disconnect the power cords and all external cables.
Step 1. Unlock and remove the left-side cover (see “Removing the left-side cover” on page 184).
Step 2. Open the bezel (see “Opening the bezel media door” on page 181).
000000
000000
Optical drive
000000
000000
000000
00
000000
00
000000
00
000000
000000
00
000000
000000
00
000000
000000
00
000000
00
000000
000000
000000
000000
000000
000000
000000
Step 6. Remove the blue rails from the DVD drive and save them for future use.
If you are instructed to return the server component or optional device, follow all packaging instructions,
and use any packaging materials for shipping that are supplied to you.
Note: If you are installing a drive that contains a laser, observe the following safety precautions.
Statement 3
CAUTION:
When laser products (such as CD-ROMs, DVD drives, fiber optic devices, or transmitters) are
installed, note the following:
• Do not remove the covers. Removing the covers of the laser product could result in exposure to
hazardous laser radiation. There are no serviceable parts inside the device.
DANGER
Note the following. Laser radiation when open. Do not stare into the beam, do not view directly
with optical instruments, and avoid direct exposure to the beam.
Read the safety information in “Safety” on page v and “Installation guidelines” on page 35.
If you are replacing a server component in the server, you need to turn off the server and peripheral devices,
and disconnect the power cords and all external cables.
Step 1. Unlock and remove the left-side cover (see “Removing the left-side cover” on page 184).
Step 2. Open the bezel (see “Opening the bezel media door” on page 181).
Step 3. Remove the air baffle if installed (see “Removing the air baffle” on page 189).
Step 4. Remove the fan cage assembly (see “Removing the fan cage assembly” on page 272).
Step 5. Touch the static-protective package that contains the DVD drive to any unpainted metal surface
on the server; then, remove the DVD drive from the package.
Step 6. Install the blue rails on the DVD drive, using the holes nearest the center of the drive.
Step 7. Follow the instructions that come with the drive to set jumpers or switches, if there is any.
Note: You might find it easier to install the new drive from the front and then attach the cables.
Step 8. Align the rails on the DVD drive with the guides in the drive bay; then, slide the DVD drive into the
drive bay until the rails click into place.
000000
Optical drive
000000
000000
000000
00
000000
00
000000
00
000000
000000
00
000000
000000
00
000000
000000
00
000000
00
000000
000000
000000
000000
000000
000000
000000
Figure 121. Slide the DVD drive into the drive bay
Step 9. Connect power and signal cables to the drive and the connectors on the system board (see
“Internal cable routing and connectors” on page 312 for more information).
Step 10. Install the fan cage assembly (see “Installing the fan cage assembly” on page 274).
Step 11. Install the air baffle (see “Installing the air baffle” on page 190).
Step 12. Close the bezel (see “Closing the bezel media door” on page 183).
Step 13. Install and lock the left-side cover (see “Installing the left-side cover” on page 185).
If you have replaced a server component or installed an optional device in the server, you need to reconnect
the power cords and all external cables, and turn on the server and peripheral devices.
Read the safety information in “Safety” on page v and “Installation guidelines” on page 35.
If you are replacing a server component in the server, you need to turn off the server and peripheral devices,
and disconnect the power cords and all external cables.
Step 1. Unlock and remove the left-side cover (see “Removing the left-side cover” on page 184).
Step 2. Open the bezel (see “Opening the bezel media door” on page 181).
Step 3. Remove the air baffle if installed (see “Removing the air baffle” on page 189).
Step 4. Remove the fan cage assembly (see “Removing the fan cage assembly” on page 272).
Step 5. Disconnect the power and signal cables from the back of the tape drive.
Step 6. Grasp the blue tabs on each side of the tape drive and press them inward while you pull the
drive out of the server.
000000
Tape drive
000000
000000
000000
00
000000
00
000000
00
000000
000000
00
000000
000000
00
000000
000000
00
000000
00
000000
000000
000000
000000
000000
000000
000000
Figure 122. Slide the tape drive out of the drive bay
Step 7. Note the location of the blue rails on the tape drive; then, remove the blue rails and save them for
future use.
Step 8. Gently pull the tape drive out of the server.
If you are instructed to return the server component or optional device, follow all packaging instructions,
and use any packaging materials for shipping that are supplied to you.
Read the safety information in “Safety” on page v and “Installation guidelines” on page 35.
If you are replacing a server component in the server, you need to turn off the server and peripheral devices,
and disconnect the power cords and all external cables.
Step 1. Unlock and remove the left-side cover (see “Removing the left-side cover” on page 184).
Step 2. Open the bezel (see “Opening the bezel media door” on page 181).
Step 3. Remove the air baffle if installed (see “Removing the air baffle” on page 189).
Step 4. Remove the fan cage assembly (see “Removing the fan cage assembly” on page 272).
Step 5. Remove the EMC shields from the drive bay, if installed.
Step 6. Touch the static-protective package that contains the tape drive to any unpainted metal surface
on the server; then, remove the tape drive from the package.
Step 7. Install the blue rails on the tape drive.
Step 8. Follow the instructions that come with the drive to set jumpers or switches, if there is any.
Note: You might find it easier to install the new drive from the front and then attach the cables.
Step 9. Align the rails on the tape drive with the guides in the drive bay; then, slide the tape drive into the
drive bay until the rails click into place.
000000
Tape drive
000000
000000
000000
00
000000
00
000000
00
000000
000000
00
000000
000000
00
000000
000000
00
000000
00
000000
000000
000000
000000
000000
000000
000000
Figure 123. Slide the tape drive into the drive bay
Step 10. Connect the power and signal cables to the drive and the connectors on the system board (see
“Internal cable routing and connectors” on page 312 for more information).
Step 11. Install the fan cage assembly (see “Installing the fan cage assembly” on page 274).
Step 12. Install the air baffle (see “Installing the air baffle” on page 190).
Step 13. Close the bezel (see “Closing the bezel media door” on page 183).
Step 14. Install and lock the left-side cover (see “Installing the left-side cover” on page 185).
If you have replaced a server component or installed an optional device in the server, you need to reconnect
the power cords and all external cables, and turn on the server and peripheral devices.
Read the safety information in “Safety” on page v and “Installation guidelines” on page 35.
If you are replacing a server component in the server, you need to turn off the server and peripheral devices,
and disconnect the power cords and all external cables.
Step 1. Remove the bezel (see “Removing the bezel” on page 186).
Step 2. Remove the left side cover (see “Removing the left-side cover” on page 184).
Step 3. Pull the hard disk drives and filler panels out of the server slightly to disengage them from the
hard disk drive backplane.
Step 4. Remove the 2.5-inch hot-swap SAS/SATA hard disk drive backplane (see “Removing the 2.5-inch
hard disk drive backplane” on page 245).
You can install an Lenovo System x3500 M4 Hot-swap SAS/SATA 8 Pac HDD option to add eight additional
2.5-inch hot-swap hard disk drives in the server. See http://www.lenovo.com/ serverproven/ for a list
of supported optional devices. To order a SAS/SATA 8 Pac HDD option, contact your Lenovo sales
representative or Lenovo reseller.
Read the safety information in “Safety” on page v and “Installation guidelines” on page 35.
If you are replacing a server component in the server, you need to turn off the server and peripheral devices,
and disconnect the power cords and all external cables.
Step 1. Remove the bezel (see “Removing the bezel” on page 186).
Step 2. Remove the left side cover (see “Removing the left-side cover” on page 184).
Step 3. Remove the fillers if necessary.
Step 4. Install the 2.5-inch hard disk drive cage if necessary.
a. Align the 2.5-inch hard disk drive cage with the chassis to the area highlighted in grey as
follows and install it in the server.
Note: If you are upgrading the hard disk drive bays from 16 to 24 and the 2.5-inch hard disk
drive cage is already installed, keep the new 2.5-inch hard disk drive cage comes with the
option in a safe place for potential future use.
00000
00000
000000
00000
000000
00000
000000
000000
00
000000
00
000000
00
000000
00
2.5" hard disk
00
drive cage
00
00
Note: The cage for the hard disk drive is installed only when you need to install more than
eight hard disk drives. The cage is installed in the bays where the hard disk drive 16-23
will be installed.
000000000000
000000000000
00
00
00
00
00
00
00
00
2.5-inch hard disk drive cage
Drive bay 23-16 00
that comes with the option
00
upgrade kit
00
00
Step 6. Install the EMC shields that come with the option.
Note: You may need to install the two screws on the backplane configuration cable.
Backplane
configuration
cable
Signal connector
(backplane configuration)
Screws
Step 10. Install the bezel (see “Installing the bezel” on page 187).
Step 11. Install the left-side cover (see “Installing the left-side cover” on page 185).
Step 12. Reconnect the power cords and any cables that you removed.
Step 13. Slide the server into the rack.
If you have replaced a server component or installed an optional device in the server, you need to reconnect
the power cords and all external cables, and turn on the server and peripheral devices.
Removing an adapter
Use this information to remove an adapter.
Read the safety information in “Safety” on page v and “Installation guidelines” on page 35.
If you are replacing a server component in the server, you need to turn off the server and peripheral devices,
and disconnect the power cords and all external cables.
Step 1. Carefully turn the server on its side so that it is lying flat, with the cover facing up.
000000000000
000000000000
000000000000
000000000000
000000000000
000
000000000000
000
000000000000
000
000000000000
00
000
000000000000
00
000000000000
00
000000000000
000000000000
000000000000
000000000000
0000
0000
0000
Step 5. Pull the adapter out of the adapter connector; then, lift the adapter out of the server.
Adapter
00000000
00000000
00000000
00000000
00000000
00
00000000
00
00000000
00
00000000
00000000
00000000
00
000000000
000000000
000000000
000000000
000000000
000000000
0000
000000000
0000
0000
000000000
0000
000000000
0000
000000000
Note: If you have installed the optional ServeRAID adapter memory module, remove it and keep it
in future use (see “Removing an optional ServeRAID adapter memory module” on page 223).
Step 6. Install the PCI slot filler.
Step 7. Rotate the adapter-retention brackets to the close position.
Read the safety information in “Safety” on page v and “Installation guidelines” on page 35.
If you are replacing a server component in the server, you need to turn off the server and peripheral devices,
and disconnect the power cords and all external cables.
Step 1. Carefully turn the server on its side so that it is lying flat, with the cover facing up.
00
00
Expansion-slot 00
cover
00
00
Adapter
000
000
000
000000000
000000000
000000000
000000000
000000000
000
000000000
000
000000000
00
000000000
00
000000000
Adapter
connectors
Figure 130. Rotate the adapter-retention brackets on the PCI-X bracket to the open position
Note: If you have installed the optional ServeRAID adapter memory module, remove it and keep it
in future use (see “Removing an optional ServeRAID adapter memory module” on page 223).
Step 6. Install the PCI slot filler.
Step 7. Rotate the adapter-retention brackets to the close position.
If you are instructed to return the server component or optional device, follow all packaging instructions,
and use any packaging materials for shipping that are supplied to you.
Installing an adapter
Use this information to install an adapter.
The following notes describe the types of adapters that the server supports and other information that
you must consider when you install an adapter:
• To confirm that the server supports the adapter that you are installing, see http://www.lenovo.com/
serverproven/.
• Locate the documentation that comes with the adapter and follow those instructions in addition to
the instructions in this section.
• Do not set the maximum digital video adapter resolution above 1600 x 1200 at 75 Hz for an LCD monitor.
This is the highest resolution that is supported for any add-on video adapter that you install in the server.
• Avoid touching the components and gold-edge connectors on the adapter.
• The server uses a rotational interrupt technique to configure PCI adapters so that you can install PCI
adapters that do not support sharing of PCI interrupts.
• The following table lists the option part numbers and CRU part numbers for the network adapters.
Read the safety information in “Safety” on page v and “Installation guidelines” on page 35.
If you are replacing a server component in the server, you need to turn off the server and peripheral devices,
and disconnect the power cords and all external cables.
Step 1. Carefully turn the server on its side so that it is lying flat, with the cover facing up.
000000000000
000000000000
000000000000
000000000000
000000000000
000
000000000000
000
000000000000
000
000000000000
00
000
000000000000
00
000000000000
00
000000000000
000000000000
000000000000
000000000000
0000
0000
0000
Step 7. Remove the PCI slot filler, if installed. Keep the filler in a safe place for potential future use.
Step 8. Press the adapter firmly into the expansion slot.
00000000
00000000
00000000
00000000
00000000
00
00000000
00
00000000
00
00000000
00000000
00000000
00
000000000
000000000
000000000
000000000
000000000
000000000
0000
000000000
0000
0000
000000000
0000
000000000
0000
000000000
Attention: Incomplete insertion might cause damage to the system board or the adapter.
Step 9. Close the adapter-retention bracket.
Step 10. Connect the adapter cables (see “Internal cable routing and connectors” on page 312).
Step 11. Perform any configuration tasks that are required for the adapter.
Step 12. Install and lock the left-side cover (see “Installing the left-side cover” on page 185).
If you have replaced a server component or installed an optional device in the server, you need to reconnect
the power cords and all external cables, and turn on the server and peripheral devices.
Note: If the server is configured for RAID operation through an optional ServeRAID adapter, you might have
to reconfigure your disk arrays after you install an adapter. See the ServeRAID documentation on the
Lenovo ServerRAID Support CD for additional information about RAID operation and complete instructions
for using ServeRAID Manager.
Read the safety information in “Safety” on page v and “Installation guidelines” on page 35.
If you are replacing a server component in the server, you need to turn off the server and peripheral devices,
and disconnect the power cords and all external cables.
Step 1. Carefully turn the server on its side so that it is lying flat, with the cover facing up.
Note: Remove the expansion-slot cover if it is installed on the PCI-X bracket and save it for
future use.
00
00
Expansion-slot 00
cover
00
00
Adapter
000
000
000
000000000
000000000
000000000
000000000
000000000
000
000000000
000
000000000
00
000000000
00
000000000
Adapter
connectors
Step 7. Remove the PCI slot filler, if installed. Keep the filler in a safe place for potential future use.
Step 8. Press the adapter firmly into the expansion slot.
Attention: Incomplete insertion might cause damage to the system board or the adapter.
Step 9. Close the adapter-retention on the PCI-X bracket.
Step 10. Connect the adapter cables (see “Internal cable routing and connectors” on page 312).
If you have replaced a server component or installed an optional device in the server, you need to reconnect
the power cords and all external cables, and turn on the server and peripheral devices.
Note: If the server is configured for RAID operation through an optional ServeRAID adapter, you might have
to reconfigure your disk arrays after you install an adapter. See the ServeRAID documentation on the
Lenovo ServerRAID Support CD for additional information about RAID operation and complete instructions
for using ServeRAID Manager.
Read the safety information in “Safety” on page v and “Installation guidelines” on page 35.
If you are replacing a server component in the server, you need to turn off the server and peripheral devices,
and disconnect the power cords and all external cables.
If a ServeRAID adapter battery or flash power module is installed and you need to replace it, complete the
following steps.
Step 1. Carefully turn the server on its side so that it is lying flat, with the cover facing up.
Release
tab
If you are instructed to return the server component or optional device, follow all packaging instructions,
and use any packaging materials for shipping that are supplied to you.
Installing a RAID adapter battery or flash power module remotely in the server
Use this information to install a RAID adapter battery or flash power module remotely in the server.
Read the safety information in “Safety” on page v and “Installation guidelines” on page 35.
If you are replacing a server component in the server, you need to turn off the server and peripheral devices,
and disconnect the power cords and all external cables.
Note: When you install any RAID adapter that comes with batteries, it is sometimes necessary to install the
batteries in another location in the server to prevent the batteries from overheating.
To install a RAID adapter battery or flash power module remotely in the server, complete the following steps.
Step 1. Carefully turn the server on its side so that it is lying flat, with the cover facing up.
Attention: Make sure that the cable is not pinched and does not cover any connectors or obstruct
any components on the system board.
Step 6. Install the battery/flash power module:
a. Align the battery/flash power module cable connector with the slot on the battery/flash power
module holder. Place the battery/flash power module into the battery/flash power module
holder and make sure that the battery/flash power module holder engages the battery/flash
power module securely.
Release
tab
Note: The positioning of the remote battery/flash power module depends on the type of the
remote batteries/flash power module that you install.
b. Connect the other end of the battery/flash power module cable to the battery/flash power
module cable connector on the battery/flash power module.
c. Lower and press down on the retention clip until it snaps in place to hold the battery/flash
power module firmly in place.
Step 7. Install and lock the left-side cover (see “Installing the left-side cover” on page 185).
If you have replaced a server component or installed an optional device in the server, you need to reconnect
the power cords and all external cables, and turn on the server and peripheral devices.
Note: You must wait approximately 3 minutes after you connect the server power cord to an electrical outlet
before the power-control button becomes active.
Read the safety information in “Safety” on page v and “Installation guidelines” on page 35.
If you are replacing a server component in the server, you need to turn off the server and peripheral devices,
and disconnect the power cords and all external cables.
To remove an optional ServeRAID adapter memory module, complete the following steps.
Step 1. Carefully turn the server on its side so that it is lying flat, with the cover facing up.
If you are instructed to return the server component or optional device, follow all packaging instructions,
and use any packaging materials for shipping that are supplied to you.
Read the safety information in “Safety” on page v and “Installation guidelines” on page 35.
If you are replacing a server component in the server, you need to turn off the server and peripheral devices,
and disconnect the power cords and all external cables.
To install an optional ServeRAID adapter memory module, complete the following steps.
Step 1. Carefully turn the server on its side so that it is lying flat, with the cover facing up.
Step 6. Reinstall the ServeRAID adapter (see “Installing an adapter” on page 216).
Step 7. Install and lock the left-side cover (see “Installing the left-side cover” on page 185).
If you have replaced a server component or installed an optional device in the server, you need to reconnect
the power cords and all external cables, and turn on the server and peripheral devices.
Read the safety information in “Safety” on page v and “Installation guidelines” on page 35.
If you are replacing a server component in the server, you need to turn off the server and peripheral devices,
and disconnect the power cords and all external cables.
Step 1. Carefully turn the server on its side so that it is lying flat, with the cover facing up.
000
000
000000000
000000000
000000000
000000000
000000000
000
000000000
000
000000000
00
000000000
00
000000000
If you are instructed to return the server component or optional device, follow all packaging instructions,
and use any packaging materials for shipping that are supplied to you.
Read the safety information in “Safety” on page v and “Installation guidelines” on page 35.
If you are replacing a server component in the server, you need to turn off the server and peripheral devices,
and disconnect the power cords and all external cables.
Step 1. Carefully turn the server on its side so that it is lying flat, with the cover facing up.
000
000
000
000000000
000000000
000000000
000000000
000000000
000
000000000
000
000000000
00
000000000
00
000000000
Step 6. Remove the expansion-slot cover kit in PCI slot 1 and save it for future use.
Step 7. Press the PCI-X bracket firmly into PCI slot 1.
Attention: Incomplete insertion might cause damage to the system board or the adapter.
Step 8. Make sure the latch on the side of the PCI-X bracket is secured to the rear of the server chassis.
Latch
000
000
000
000000000
000000000
000000000
000000000
000000000
000
000000000
000
000000000
00
000000000
00
000000000
Step 9. Install the screw that secures the PCI-X bracket to the server.
Step 10. Reinstall and lock the left-side cover (see “Installing the left-side cover” on page 185).
If you have replaced a server component or installed an optional device in the server, you need to reconnect
the power cords and all external cables, and turn on the server and peripheral devices.
The server comes with two 120 mm x 38 mm simple-swap fans in the fan cage assembly. The following
instructions can be used to install any simple-swap fan in the server.
Notes:
1. When you install the second microprocessor, you must also install fan 2 and the air baffle that come
with the second microprocessor upgrade kit. The fan filler can only be removed when fan 2 is installed.
Otherwise, the fan filler must be installed for proper cooling.
0000000
0000000
0000000
1
0000000
00
0000000
00
0000000
0000000
0000000
00
000000000
000000000
000000000
000000000
6 000000000
000000000
0000
000000000
5
0000
0000
000000000
0000
000000000
0000
000000000
2. You can order the three additional fans for redundant cooling.
Read the safety information in “Safety” on page v and “Installation guidelines” on page 35.
Attention: Static electricity that is released to internal server components when the server is powered-on
might cause the server to halt, which might result in the loss of data. To avoid this potential problem,
always use an electrostatic-discharge wrist strap or other grounding system when you work inside the
server with the power on.
If you are replacing a server component in the server, you need to turn off the server and peripheral devices,
and disconnect the power cords and all external cables.
Step 1. Unlock and remove the left-side cover (see “Removing the left-side cover” on page 184).
Step 2. Open the fan cage cover.
Step 3. Open the fan-locking handle by sliding the blue release latch in the direction of the arrow.
00000000
00000000
00000000
00000000
00000000
000
00000000
00
000
00000000
00
00000000
00000000
00
000000000
000000000
000000000
000000000
000000000
000000000
0000
000000000
0000
0000
000000000
0000
000000000
0000
000000000
Step 4. Pull outward on the free end of the handle to remove the fan from the server.
Step 5. If you are instructed to return the simple-swap fan, follow all packaging instructions, and use any
packaging materials for shipping that are supplied to you.
The server comes with two 120 mm x 38 mm simple-swap fans in the fan cage assembly. The following
instructions can be used to install any simple-swap fan in the server.
Notes:
1. When you install the second microprocessor, you must also install fan 2 and the air baffle that come
with the second microprocessor upgrade kit. The fan filler can only be removed when fan 2 is installed.
Otherwise, the fan filler must be installed for proper cooling.
0000000
0000000
0000000
1
0000000
00
0000000
00
0000000
0000000
0000000
00
000000000
000000000
000000000
000000000
6 000000000
000000000
0000
000000000
5
0000
0000
000000000
0000
000000000
0000
000000000
2. You can order the three additional fans for redundant cooling.
Read the safety information in “Safety” on page v and “Installation guidelines” on page 35.
Attention: Static electricity that is released to internal server components when the server is powered-on
might cause the server to halt, which might result in the loss of data. To avoid this potential problem,
always use an electrostatic-discharge wrist strap or other grounding system when you work inside the
server with the power on.
If you are replacing a server component in the server, you need to turn off the server and peripheral devices,
and disconnect the power cords and all external cables.
Step 1. Touch the static-protective package that contains the simple-swap fan to any unpainted metal
surface on the server; then, remove the fan from the package.
Step 2. Unlock and remove the left-side cover (see “Removing the left-side cover” on page 184).
Step 3. Open the fan cage cover.
Step 4. Perform the following steps only if you want to install the simple swap fan in the Fan 2 compartment:
a. Unfasten and open the release lever (see “Removing the fan cage assembly” on page 272).
b. Press and release the clip on the fan filler to remove the fan filler from the server.
00000000
00000000
00000000
00000000
00000000
000
00000000
00
000
00000000
00
00000000
00000000
00
000000000
000000000
000000000
000000000
000000000
000000000
0000
000000000
0000
0000
000000000
0000
000000000
0000
000000000
If you have replaced a server component or installed an optional device in the server, you need to reconnect
the power cords and all external cables, and turn on the server and peripheral devices.
If you are replacing a server component in the server, you need to turn off the server and peripheral devices,
and disconnect the power cords and all external cables.
Step 1. Carefully turn the server on its side so that it is lying flat, with the cover facing up.
Attention: Neither tilt nor push the battery by using excessive force.
c. Use your thumb and index finger to lift the battery from the socket.
Attention: Do not lift the battery by using excessive force. Failing to remove the battery
properly may damage the socket on the system board. Any damage to the socket may require
replacing the system board.
Step 4. Dispose of the battery as required by local ordinances or regulations (see the Environmental
Notices and User Guide for more information).
The following notes describe information that you must consider when you replace the battery in the server:
Battery
• You must replace the battery with a lithium battery of the same type from the same manufacturer.
• To order replacement batteries, call 1-800-426-7378 within the United States, and 1-800-465-7999 or
1-800-465-6666 within Canada. Outside the U.S. and Canada, call your Lenovo sales representative or
Lenovo reseller.
Statement 2
CAUTION:
When replacing the lithium battery, use only Lenovo Part Number 33F8354 or an equivalent type
battery recommended by the manufacturer. If your system has a module containing a lithium battery,
replace it only with the same module type made by the same manufacturer. The battery contains
lithium and can explode if not properly used, handled, or disposed of.
Do not:
• Throw or immerse into water
• Heat to more than 100°C (212°F)
• Repair or disassemble
Step 1. Follow any special handling and installation instructions that come with the replacement battery.
Step 2. Insert the new battery:
a. Tilt the battery so that you can insert it into the socket on the side opposite the battery clip.
b. Press the battery down into the socket until it clicks into place. Make sure that the battery clip
holds the battery securely.
c. If you removed a rubber cover from the battery holder, use your fingers to install the battery
cover on top of the battery connector.
Step 3. Install and lock the left-side cover (see “Installing the left-side cover” on page 185).
Note: You must wait approximately 3 minutes after you connect the server power cord to an
electrical outlet before the power-control button becomes active.
Step 5. Start the Setup utility and reset the configuration:
a. Set the system date and time.
b. Set the power-on password.
c. Reconfigure the server.
See “Starting the Setup utility” on page 107 for details.
Read the safety information in “Safety” on page v and “Installation guidelines” on page 35.
If you are replacing a server component in the server, you need to turn off the server and peripheral devices,
and disconnect the power cords and all external cables.
To remove the USB cable and light path diagnostics assembly from the server, complete the following steps.
00
00
00
00
00
00
Step 9. Remove the light path diagnostics assembly (see “Removing the light path diagnostics assembly”
on page 239).
Step 10. Remove the USB cable assembly (see “Removing the USB cable assembly” on page 242).
If you are instructed to return the server component or optional device, follow all packaging instructions,
and use any packaging materials for shipping that are supplied to you.
Read the safety information in “Safety” on page v and “Installation guidelines” on page 35.
If you are replacing a server component in the server, you need to turn off the server and peripheral devices,
and disconnect the power cords and all external cables.
To install the USB cable and light path diagnostics assembly, complete the following steps.
00
00
00
00
00
00
00
00
Step 10. Connect the USB and light path diagnostics cable to the system board (see “System-board internal
connectors” on page 27 and “Internal cable routing and connectors” on page 312).
Step 11. Install the fan cage assembly (see “Installing the fan cage assembly” on page 274).
Step 12. Install the air baffle (see “Installing the air baffle” on page 190).
Step 13. Install the hot-swap power supply or power supplies (see “Installing a hot-swap power supply” on
page 92).
Step 14. Install the bezel (see “Installing the bezel” on page 187).
Step 15. Install and lock the left-side cover (see “Installing the left-side cover” on page 185).
If you have replaced a server component or installed an optional device in the server, you need to reconnect
the power cords and all external cables, and turn on the server and peripheral devices.
Read the safety information in “Safety” on page v and “Installation guidelines” on page 35.
If you are replacing a server component in the server, you need to turn off the server and peripheral devices,
and disconnect the power cords and all external cables.
To remove the light path diagnostics assembly from the server, complete the following steps.
00
Latch
00
00
00
00
00
00
00
Step 9. Pry the holes on the light path diagnostics assembly bracket to release the light path diagnostics
assembly.
Light path
diagnostics assembly
00
00
00
00
00
Holes
00
00
00
Front USB cable and light path
diagnostics bracket
If you are instructed to return the server component or optional device, follow all packaging instructions,
and use any packaging materials for shipping that are supplied to you.
Read the safety information in “Safety” on page v and “Installation guidelines” on page 35.
If you are replacing a server component in the server, you need to turn off the server and peripheral devices,
and disconnect the power cords and all external cables.
To install the light path diagnostics assembly, complete the following steps.
Light path
diagnostics assembly
00
00
00
00
00
Holes
00
00
00
Front USB cable and light path
diagnostics bracket
Step 9. Position the top of the USB cable and light path diagnostics assembly mounting bracket into the
opening and rotate the bottom of the bracket toward the server until it clicks into place.
00
00
00
00
00
00
00
00
Step 10. Install the USB cable and light path diagnostics assembly (see “Installing the USB cable and
light path diagnostics assembly” on page 238).
Step 11. Connect the light path diagnostics cable to the system board. See “System-board internal
connectors” on page 27 and “Internal cable routing and connectors” on page 312 to locate the
USB and light path diagnostics connectors on the system board.
Step 12. Install the fan cage assembly (see “Installing the fan cage assembly” on page 274).
Step 13. Install the air baffle (see “Installing the air baffle” on page 190).
Step 14. Install the bezel (see “Installing the bezel” on page 187).
Step 15. Install and lock the left-side cover (see “Installing the left-side cover” on page 185).
If you have replaced a server component or installed an optional device in the server, you need to reconnect
the power cords and all external cables, and turn on the server and peripheral devices.
Read the safety information in “Safety” on page v and “Installation guidelines” on page 35.
If you are replacing a server component in the server, you need to turn off the server and peripheral devices,
and disconnect the power cords and all external cables.
To remove the USB cable assembly from the server, complete the following steps.
00
Latch
00
00
00
00
00
00
00
Step 9. Squeeze the retaining clips on each side of the USB cable connectors and pull the USB cable away
from the mounting bracket.
Front USB
cable assembly
Retention clips
0
Front USB cable and light path
0
diagnostics bracket
0
If you are instructed to return the server component or optional device, follow all packaging instructions,
and use any packaging materials for shipping that are supplied to you.
Read the safety information in “Safety” on page v and “Installation guidelines” on page 35.
If you are replacing a server component in the server, you need to turn off the server and peripheral devices,
and disconnect the power cords and all external cables.
Front USB
cable assembly
Retention clips
0
Front USB cable and light path
0
diagnostics bracket
0
Step 9. Insert the USB cable assembly into the mounting bracket; then, release the retaining clips.
Step 10. Position the bottom of the USB cable and light path diagnostics assembly mounting bracket into
the opening and rotate the top of the bracket toward the server until it clicks into place.
Step 11. Install the USB cable and light path diagnostics assembly (see “Installing the USB cable and
light path diagnostics assembly” on page 238).
Step 12. Connect the USB cable to the system board (see “System-board internal connectors” on page
27 and “Internal cable routing and connectors” on page 312).
If you have replaced a server component or installed an optional device in the server, you need to reconnect
the power cords and all external cables, and turn on the server and peripheral devices.
Read the safety information in “Safety” on page v and “Installation guidelines” on page 35.
If you are replacing a server component in the server, you need to turn off the server and peripheral devices,
and disconnect the power cords and all external cables.
To remove a 2.5-inch hard disk drive backplane, complete the following steps.
Step 1. Unlock and remove the left-side cover (see “Removing the left-side cover” on page 184).
Step 2. Open the bezel by pressing the button on the left edge of the bezel, and rotate the left side of the
bezel away from the server.
00000
00
00000
00
00000
00
00000
00
Release button
00000
00
00000
00
00000
00
00000
00000
00000
00000
00000
00000
Step 3. Remove the 2.5-inch hot-swap hard disk drives (see “Removing a 2.5-inch hot-swap hard disk
drive” on page 199).
Step 4. Remove the air baffle (see “Removing the air baffle” on page 189).
Step 5. Remove the fan cage assembly (see “Removing the fan cage assembly” on page 272).
Step 6. Note where the power, signal, and configuration cables are connected to the 2.5-inch hard disk
drive backplane; then, disconnect them (see “Internal cable routing and connectors” on page 312).
Step 7. Lift the retention latches that hold the backplane in place; then, grasp the top edge of the
backplane and rotate it toward the rear of the server. When the backplane is clear of the drive-cage
retention tabs, remove it from the server.
Step 8. If you are removing another SAS backplane, repeat steps 6 and 7 to remove the remaining
backplane.
If you are instructed to return the server component or optional device, follow all packaging instructions,
and use any packaging materials for shipping that are supplied to you.
Read the safety information in “Safety” on page v and “Installation guidelines” on page 35.
If you are replacing a server component in the server, you need to turn off the server and peripheral devices,
and disconnect the power cords and all external cables.
To install a 2.5-inch hard disk drive backplane, complete the following steps.
Step 1. Unlock and remove the left-side cover (see “Removing the left-side cover” on page 184).
Step 2. Open the bezel by pressing the button on the left edge of the bezel, and rotate the left side of the
bezel away from the server.
00
00000
00
00000
00
00000
00
Release button
00000
00
00000
00
00000
00
00000
00000
00000
00000
00000
00000
Step 3. Remove the air baffle (see “Removing the air baffle” on page 189).
Step 4. Remove the fan cage assembly (see “Removing the fan cage assembly” on page 272).
Step 5. Touch the static-protective package that contains the hard disk drive backplane to any unpainted
metal surface on the server; then, remove the backplane from the package.
Step 6. Position the 2.5-inch hard disk drive backplane in the drive-cage retention tabs; then, rotate the top
of the backplane toward the locator pins until the latches click into place.
Align pin
Step 7. Connect the power, signal, and configuration cables to the 2.5-inch hard disk drive backplane (see
“Hard disk drive backplane connectors” on page 33 and “Internal cable routing and connectors” on
page 312).
If you have replaced a server component or installed an optional device in the server, you need to reconnect
the power cords and all external cables, and turn on the server and peripheral devices.
Read the safety information in “Safety” on page v and “Installation guidelines” on page 35.
If you are replacing a server component in the server, you need to turn off the server and peripheral devices,
and disconnect the power cords and all external cables.
To remove a 3.5-inch hard disk drive backplane, complete the following steps.
Step 1. Unlock and remove the left-side cover (see “Removing the left-side cover” on page 184).
Step 2. Open the bezel by pressing the button on the left edge of the bezel, and rotate the left side of the
bezel away from the server.
00000
00
00000
00
00000
00
00000
00
Release button
00000
00
00000
00
00000
00
00000
00000
00000
00000
00000
00000
Step 3. Remove the 3.5-inch hot-swap hard disk drives (see “Removing a 3.5-inch hot-swap hard disk
drive” on page 201).
Step 4. Remove the air baffle (see “Removing the air baffle” on page 189).
Step 5. Remove the fan cage assembly (see “Removing the fan cage assembly” on page 272).
Step 6. Note where the power, signal, and configuration cables are connected to the 3.5-inch hard disk
drive backplane; then, disconnect them (see “Internal cable routing and connectors” on page 312).
Step 7. Remove the screws on the backplane.
Cage
Screw holes
Pin hole
Screws
Pin
If you are instructed to return the server component or optional device, follow all packaging instructions,
and use any packaging materials for shipping that are supplied to you.
Read the safety information in “Safety” on page v and “Installation guidelines” on page 35.
If you are replacing a server component in the server, you need to turn off the server and peripheral devices,
and disconnect the power cords and all external cables.
To install a 3.5-inch hard disk drive backplane, complete the following steps.
Step 1. Unlock and remove the left-side cover (see “Removing the left-side cover” on page 184).
Step 2. Open the bezel by pressing the button on the left edge of the bezel, and rotate the left side of the
bezel away from the server.
00
00000
00
00000
00
00000
00
Release button
00000
00
00000
00
00000
00
00000
00000
00000
00000
00000
00000
Step 3. Remove the air baffle (see “Removing the air baffle” on page 189).
Step 4. Remove the fan cage assembly (see “Removing the fan cage assembly” on page 272).
Step 5. Insert the bottom tabs of the 3.5-inch hard disk drive backplane onto the lower lip of the drive cage.
Cage
Screw holes
Pin hole
Screws
Pin
Step 6. Rotate the backplane toward the drive cage until the guide pins on the drive cage insert securely to
the holes on the backplane.
Step 7. Fasten the screws on the backplane.
Step 8. Reconnect the power, configuration, and signal cables to the 3.5-inch hard disk drive backplane
(see “Internal cable routing and connectors” on page 312).
Step 9. Install the 3.5-inch hot-swap hard disk drives that were removed from the hard disk drive cage (see
“Installing a 3.5-inch hot-swap hard disk drive” on page 202).
If you have replaced a server component or installed an optional device in the server, you need to reconnect
the power cords and all external cables, and turn on the server and peripheral devices.
Read the safety information in “Safety” on page v and “Installation guidelines” on page 35.
If you are replacing a server component in the server, you need to turn off the server and peripheral devices,
and disconnect the power cords and all external cables.
To remove the 3.5-inch simple-swap hard disk drive backplate assembly, complete the following steps.
Step 1. Unlock and remove the left-side cover (see “Removing the left-side cover” on page 184).
Step 2. Open the bezel by pressing the button on the left edge of the bezel, and rotate the left side of the
bezel away from the server.
00000
00
00000
00
00000
00
00000
00
Release button
00000
00
00000
00
00000
00
00000
00000
00000
00000
00000
00000
Step 3. Remove the 3.5-inch simple-swap hard disk drives that are installed in the hard disk drive cage
(see “Removing a 3.5-inch simple-swap hard disk drive” on page 203).
Step 4. Remove the air baffle (see “Removing the air baffle” on page 189).
Step 5. Remove the fan cage assembly (see “Removing the fan cage assembly” on page 272).
Step 6. Note where the power, signal, and configuration cables are connected to the 3.5-inch hard disk
drive backplate assembly; then, disconnect them (see “Internal cable routing and connectors” on
page 312).
Step 7. Remove the screws on the backplate assembly.
Step 8. Rotate the backplate assembly away from the bottom side of the drive cage until the guide pins on
the drive cage disengage from the backplate assembly .
Screw holes
Pin hole
Screws
Pin
If you are instructed to return the server component or optional device, follow all packaging instructions,
and use any packaging materials for shipping that are supplied to you.
Read the safety information in “Safety” on page v and “Installation guidelines” on page 35.
If you are replacing a server component in the server, you need to turn off the server and peripheral devices,
and disconnect the power cords and all external cables.
To install a 3.5-inch hard disk drive backplate assembly, complete the following steps.
Step 1. Unlock and remove the left-side cover (see “Removing the left-side cover” on page 184).
Step 2. Open the bezel by pressing the button on the left edge of the bezel, and rotate the left side of the
bezel away from the server.
00
00000
00
00000
00
00000
00
Release button
00000
00
00000
00
00000
00
00000
00000
00000
00000
00000
00000
Step 3. Remove the air baffle (see “Removing the air baffle” on page 189).
Step 4. Remove the fan cage assembly (see “Removing the fan cage assembly” on page 272).
Step 5. Insert the bottom tabs of the 3.5-inch hard disk drive backplate assembly onto the lower lip of
the drive cage.
Cage
Screw holes
Pin hole
Screws
Pin
Figure 171. Insert bottom tabs of the 3.5-inch HDD backplate assembly
Step 6. Rotate the backplate assembly toward the drive cage until the guide pins on the drive cage insert
securely to the holes on the backplate assembly.
Step 7. Fasten the screws on the backplate assembly.
Step 8. Reconnect the power, configuration, and signal cables to the 3.5-inch hard disk drive backplate
assembly (see “Internal cable routing and connectors” on page 312).
If you have replaced a server component or installed an optional device in the server, you need to reconnect
the power cords and all external cables, and turn on the server and peripheral devices.
When you remove or install a hot-swap power supply, observe the following precautions.
Statement 5
CAUTION:
The power control button on the device and the power switch on the power supply do not turn off
the electrical current supplied to the device. The device also might have more than one power
cord. To remove all electrical current from the device, ensure that all power cords are disconnected
from the power source.
2
1
Statement 8
CAUTION:
Never remove the cover on a power supply or any part that has the following label attached.
Read the safety information in “Safety” on page v and “Installation guidelines” on page 35.
Attention: Static electricity that is released to internal server components when the server is powered-on
might cause the server to halt, which might result in the loss of data. To avoid this potential problem,
always use an electrostatic-discharge wrist strap or other grounding system when you work inside the
server with the power on.
Notes:
1. If only one hot-swap power supply is installed in the server, you must turn off the server before removing
the power supply.
2. You must install the fan cage assembly before removing or installing the power supply.
Step 1. Disconnect the power cord from the connector on the back of the power supply that you are
removing.
Step 2. Press the release latch on the hot-swap power supply and pull it out from the server.
00000
00000
00000
000
000
Hot-swap 000
power-supply
0
000
filler panel
000
000
000000
000000
000000
000000
000000
000000
000000
000000
000000
000000
000000
Release 000000
latch
000000
Power supply 2
Hot-swap
power supply
If you are instructed to return the server component or optional device, follow all packaging instructions,
and use any packaging materials for shipping that are supplied to you.
The following notes describe the type of ac power supply that the server supports and other information that
you must consider when you install a power supply:
Statement 5
CAUTION:
The power control button on the device and the power switch on the power supply do not turn off
the electrical current supplied to the device. The device also might have more than one power
cord. To remove all electrical current from the device, ensure that all power cords are disconnected
from the power source.
2
1
Statement 8
CAUTION:
Never remove the cover on a power supply or any part that has the following label attached.
Read the safety information in “Safety” on page v and “Installation guidelines” on page 35.
Attention: Static electricity that is released to internal server components when the server is powered-on
might cause the server to halt, which might result in the loss of data. To avoid this potential problem,
always use an electrostatic-discharge wrist strap or other grounding system when you work inside the
server with the power on.
Note: You must install the fan cage assembly before removing or installing the power supply.
Step 1. Touch the static-protective package that contains the hot-swap power supply to any unpainted
metal surface on the server; then, remove the power supply from the package and place it on
a static-protective surface.
Step 2. Remove the power-supply filler panel from the power bay, if one is installed.
00000
00000
00000
000
000
Hot-swap 000
power-supply
0
000
filler panel
000
000
000000
000000
000000
000000
000000
000000
000000
000000
000000
000000
000000
Release 000000
latch
000000
Power supply 2
Hot-swap
power supply
Step 3. Install the power supply and push it in until it locks into place.
Note: If the server has been turned off, you must wait approximately 3 minutes after you connect
the server power cord to an electrical outlet before the power-control button becomes active.
Step 6. Make sure that the ac power LED and the dc power LED on the ac power supply are lit, indicating
that the power supply is operating correctly. The two green LEDs are to the right of the power-cord
connector.
Step 7. If you are replacing a power supply with one of a different wattage, apply the power information
label provided with the new power supply over the existing power information label on the server.
Step 8. If you are adding a power supply to the server, attach the redundant power information label that
comes with this option on the server cover near the power supplies.
000000
000000
XXXW ~ AC XXXW ~ AC 00
1 xxx-xxx/ 2 xxx-xxx/ 00
xxx-xxxV~ xxx-xxxV~ 00
x,x/x,x A x,x/x,x A 0
00
00
xx/xx Hz xx/xx Hz 0
00
00
0000000
0000000
0000000
0000000
0000000
0000000
0000000
0000000
0000000
0000000
0000000
0000000
Read the safety information in “Safety” on page v and “Installation guidelines” on page 35.
If you are replacing a server component in the server, you need to turn off the server and peripheral devices,
and disconnect the power cords and all external cables.
To remove the operator information panel assembly, complete the following steps.
Step 1. Unlock and remove the left-side cover (see “Removing the left-side cover” on page 184).
Step 2. Remove the air baffle (see “Removing the air baffle” on page 189).
Step 3. Remove the fan cage assembly (see “Removing the fan cage assembly” on page 272).
Step 4. Disconnect the drive cables from the back of the drive bay 1.
Step 5. Remove the DVD drive (see “Removing a DVD drive” on page 205) or the tape drive (see “Removing
an optional tape drive” on page 208) which is installed in drive bay 1.
Step 6. Disconnect the operator information panel assembly cable from the system board (see
“System-board internal connectors” on page 27).
Step 7. Locate the operator information panel assembly release latch just above the DVD drive.
Operator information
panel assembly
Step 8. Push up on the release latch while you pull the operator information panel assembly toward the
rear of the server; then, angle the back of the assembly toward the system board and remove the
assembly from the server.
If you are instructed to return the server component or optional device, follow all packaging instructions,
and use any packaging materials for shipping that are supplied to you.
Read the safety information in “Safety” on page v and “Installation guidelines” on page 35.
If you are replacing a server component in the server, you need to turn off the server and peripheral devices,
and disconnect the power cords and all external cables.
To install the operator information panel assembly, complete the following steps.
Step 1. Unlock and remove the left-side cover (see “Removing the left-side cover” on page 184).
Step 2. Remove the air baffle (see “Removing the air baffle” on page 189).
Step 3. Remove the fan cage assembly (see “Removing the fan cage assembly” on page 272).
Step 4. Disconnect the drive cables from the back of the drive bay 1.
Step 5. Remove the DVD drive (see “Removing a DVD drive” on page 205) or the tape drive (see “Removing
an optional tape drive” on page 208) which is installed in drive bay 1.
Step 6. Touch the static-protective package that contains the operator information panel assembly to any
unpainted metal surface on the server; then, remove the assembly from the package.
Step 7. Angle the operator information panel assembly so that the edge of the assembly is in the guide slot.
Step 8. Slide the operator information panel assembly forward until the release latch clicks into place.
Step 9. Connect the operator information panel assembly cable to the system board (see “System-board
internal connectors” on page 27 and “Internal cable routing and connectors” on page 312).
Step 10. Reinstall the DVD drive (see “Installing a DVD drive” on page 206 and “Installing an optional tape
drive” on page 209) which you removed before in drive bay 1.
Step 11. Connect the drive cables to the back of the drive bay 1.
Step 12. Reinstall the fan cage assembly (see “Installing the fan cage assembly” on page 274).
Step 13. Reinstall the air baffle (see “Installing the air baffle” on page 190).
Step 14. Install and lock the left-side cover (see “Installing the left-side cover” on page 185).
If you have replaced a server component or installed an optional device in the server, you need to reconnect
the power cords and all external cables, and turn on the server and peripheral devices.
Read the safety information in “Safety” on page v and “Installation guidelines” on page 35.
If you are replacing a server component in the server, you need to turn off the server and peripheral devices,
and disconnect the power cords and all external cables.
To remove a dual inline memory module (DIMM), complete the following steps.
Step 1. Carefully turn the server on its side so that it is lying flat, with the cover facing up.
Step 6. Using your fingers, lift the DIMM out of the DIMM connector.
If you are instructed to return the server component or optional device, follow all packaging instructions,
and use any packaging materials for shipping that are supplied to you.
• When you install or remove DIMMs, the server configuration information changes. When you restart the
server, the system displays a message that indicates that the memory configuration has changed.
• The server supports only industry-standard double-data-rate 3 (DDR3), 800, 1066, 1333, 1600, or
1866 MHz, PC3-6400, PC3-8500, PC3-10600, PC3-12800, or PC3-14900 registered or unbuffered,
synchronous dynamic random-access memory (SDRAM) dual inline memory modules (DIMMs) with
error correcting code (ECC). See http://www.lenovo.com/ serverproven/ for a list of supported memory
modules for the server.
– The specifications of a DDR3 DIMM are on a label on the DIMM, in the following format.
– gggggeRxff PC3v-wwwwwm-aa-bb-ccdwhere:
– ggggg is the total capacity of the DIMM (for example, 1GB, 2GB, or 4GB)
– eR is the number of ranks
• 1R = single-rank
• 2R = dual-rank
• 4R = quad-rank
– xff is the device organization (bit width)
Note: Values for these voltages are ‘specified’ which means the device characteristics such as
timing are supported at this voltage. Values are ‘operable’ which means that the devices can
be operated safely at this voltage. However, device characteristics such as timing may not
be guaranteed. All devices must be ‘tolerant’ of the highest DDR3 nominal voltage of 1.5 V,
meaning that they may not operate at 1.5 V but may be powered at that voltage without damage
to the devices.
• wwwww is the DIMM bandwidth, in MBps
– 6400 = 6.40 GBps (DDR3-800 SDRAMs, 8-byte primary data bus)
– 8500 = 8.53 GBps (DDR3-1066 SDRAMs, 8-byte primary data bus)
– 10600 = 10.66 GBps (DDR3-1333 SDRAMs, 8-byte primary data bus)
– 12800 = 12.80 GBps (DDR3-1600 SDRAMs, 8-byte primary data bus)
– 14900 = 14.93 GBps (DDR3-1866 SDRAMs, 8-byte primary data bus)
• m is the DIMM type
– E = Unbuffered DIMM (UDIMM) with ECC (x72-bit module data bus)
– L = Load Reduction DIMM (LRDIMM)
– R = Registered DIMM (RDIMM)
– U = Unbuffered DIMM with no ECC (x64-bit primary data bus)
• aa is the CAS latency, in clocks at maximum operating frequency
• bb is the JEDEC SPD Revision Encoding and Additions level
• cc is the reference design file for the design of the DIMM
• d is the revision number of the reference design of the DIMM
Note: To determine the type of a DIMM, see the label on the DIMM. The information on the label is in
the format xxxxx nRxxx PC3v-xxxxxx-xx-xx-xxx. The numeral in the sixth numerical position indicates
whether the DIMM is single-rank (n=1), dual-rank (n=2), or quad-rank (n=4).
• The following rules apply to DDR3 RDIMM speed as it relates to the number of RDIMMs in a channel:
– When you install 1 RDIMM per channel, the memory runs at 1866 MHz
– When you install 2 RDIMMs per channel, the memory runs at 1600 MHz
– When you install 3 RDIMMs per channel, the memory runs at 1066 MHz
– All channels in a server run at the fastest common frequency
– Do not install registered, unbuffered, and load reduction DIMMs in the same server
• The maximum memory speed is determined by the combination of the microprocessor, DIMM speed,
DIMM type, Operating Modes in UEFI settings, and the number of DIMMs installed in each channel.
• In two-DIMM-per-channel configuration, a server with an Intel Xeon™ E5-2600 series microprocessor
automatically operates with a maximum memory speed of up to 1600 MHz when the following condition
is met:
• The UDIMM option that is available for the server is 2 GB. The server supports a minimum of 2GB and a
maximum of 32 GB of system memory using UDIMMs.
• The RDIMM options that are available for the server are 2 GB, 4 GB, 8 GB, and 16 GB. The server
supports a minimum of 2 GB and a maximum of 384 GB of system memory using RDIMMs.
• The LRDIMM option that is available for the server is 32 GB. The server supports a minimum of 32 GB
and a maximum of 768 GB of system memory using LRDIMMs.
Note: The amount of usable memory is reduced depending on the system configuration. A certain
amount of memory must be reserved for system resources. To view the total amount of installed memory
and the amount of configured memory, run the Setup utility. For additional information, see “Configuring
the server” on page 104.
• A minimum of one DIMM must be installed for each microprocessor. For example, you must install a
minimum of two DIMMs if the server has two microprocessors installed. However, to improve system
performance, install a minimum of four DIMMs for each microprocessor.
• DIMMs in the server must be the same type (RDIMM, UDIMM, or LRDIMM) to ensure that the server
will operate correctly.
• When you install one quad-rank DIMM in a channel, install it in the DIMM connector furthest away from
the microprocessor.
• For UDIMMs, DIMM connectors 3, 6, 7, and 10 for microprocessor 1 and DIMM connectors 15, 18,
19, and 22 for microprocessor 2 are not used.
Note: You can install DIMMs for microprocessor 2 as soon as you install microprocessor 2; you do not have
to wait until all of the DIMM slots for microprocessor 1 are filled.
The following illustration shows the location of the DIMM connectors on they system board.
DIMM 18
DIMM 17
DIMM 16
DIMM 15
DIMM 14
DIMM 13
Microprocessor 1
DIMM 12
DIMM 11
DIMM 10
DIMM 9
DIMM 8
DIMM 7
DIMM 6
DIMM 5
DIMM 4
DIMM 3
DIMM 2
DIMM 1
Figure 179. The location of the DIMM connectors on the system board
In general, all three channels on the memory interface for each microprocessor can be populated in any
order and have no matching requirements.
You can enable memory mirrored in the Setup utility (see “Starting the Setup utility” on page 107).
When you use the memory mirrored channel feature, consider the following information:
• When you use memory mirrored channel, you must install a pair of DIMMs at a time. The two DIMMs in
each pair must be identical in size, type, and rank (single, dual, or quad), and organization, but not in
speed. The channels run at the speed of the slowest DIMM in any of the channels.
• The maximum available memory is reduced to half of the installed memory when memory mirrored is
enabled. For example, if you install 64 GB of memory using RDIMMs, only 32 GB of addressable memory
is available when you use memory mirrored channel.
The following diagram lists the DIMM connectors on each memory channel.
Microprocessor 2
DIMM 24
DIMM 23
DIMM 22
DIMM 21
DIMM 20
DIMM 19
DIMM 18
DIMM 17
DIMM 16
DIMM 15
DIMM 14
DIMM 13
Channel
Microprocessor 1
DIMM 12
DIMM 11
DIMM 10
DIMM 9
DIMM 8
DIMM 7
DIMM 6
DIMM 5
DIMM 4
DIMM 3
DIMM 2
DIMM 1
Channel
Note: You can install DIMMs for microprocessor 2 as soon as you install microprocessor 2; you do not have
to wait until all of the DIMM connectors for microprocessor 1 are filled.
The following table shows the installation sequence for memory mirrored mode:
When you install or remove DIMMs, the server configuration information changes. When you restart the
server, the system displays a message that indicates that the memory configuration has changed.
You can enable rank sparing memory in the Setup utility (see “Starting the Setup utility” on page 107).
The following diagram lists the DIMM connectors on each memory channel.
Note: You can install DIMMs for the microprocessor 2 once the microprocessor 2 is installed. You do not
need to wait until all of the DIMM connectors for microprocessor 1 are filled.
The following table shows the installation sequence for memory rank sparing mode:
Installing a DIMM
Use this information to install a DIMM.
Read the safety information in “Safety” on page v and “Installation guidelines” on page 35.
If you are replacing a server component in the server, you need to turn off the server and peripheral devices,
and disconnect the power cords and all external cables.
Step 1. Carefully turn the server on its side so that it is lying flat, with the cover facing up.
Attention: To avoid breaking the retaining clips or damaging the DIMM connectors, open and
close the clips gently.
Step 6. Touch the static-protective package that contains the DIMM to any unpainted metal surface on the
outside of the server. Then, remove the DIMM from the package.
Step 7. Turn the DIMM so that the alignment slot align correctly with the alignment tab.
Step 8. Insert the DIMM into the connector by aligning the edges of the DIMM with the slots at the ends
of the DIMM connector (see “System-board internal connectors” on page 27) for the locations
of the DIMM connectors).
Note: If there is a gap between the DIMM and the retaining clips, the DIMM has not been correctly
inserted; open the retaining clips, remove the DIMM, and then reinsert it.
Step 10. Reinstall the air baffle if it was removed before (see “Installing the air baffle” on page 190).
Step 11. Reinstall and lock the left-side cover (see “Installing the left-side cover” on page 185).
If you have replaced a server component or installed an optional device in the server, you need to reconnect
the power cords and all external cables, and turn on the server and peripheral devices.
Read the safety information in “Safety” on page v and “Installation guidelines” on page 35.
If you are replacing a server component in the server, you need to turn off the server and peripheral devices,
and disconnect the power cords and all external cables.
Step 1. Unlock and remove the left-side cover (see “Removing the left-side cover” on page 184).
Step 2. Unlock the retention latch by pushing it down toward the system board.
Step 3. Grasp the flash device and pull to remove it from the connector.
Step 4. Return the retention latch to the locked position by pulling it away from the system board.
If you are instructed to return the server component or optional device, follow all packaging instructions,
and use any packaging materials for shipping that are supplied to you.
Read the safety information in “Safety” on page v and “Installation guidelines” on page 35.
If you are replacing a server component in the server, you need to turn off the server and peripheral devices,
and disconnect the power cords and all external cables.
Step 1. Unlock and remove the left-side cover (see “Removing the left-side cover” on page 184).
Step 2. Unlock the retention latch by pushing it down toward the system board.
Step 3. Align the flash device with the USB connector on the system board and push it into the USB
connector until it is firmly seated.
Step 4. Return the retention latch to the locked position by pulling it away from the system board.
Step 5. Reconnect the power cord and any cables that you removed.
Step 6. Reinstall the left-side cover (see “Installing the left-side cover” on page 185).
If you have replaced a server component or installed an optional device in the server, you need to reconnect
the power cords and all external cables, and turn on the server and peripheral devices.
Read the safety information in “Safety” on page v and “Installation guidelines” on page 35.
If you are replacing a server component in the server, you need to turn off the server and peripheral devices,
and disconnect the power cords and all external cables.
Step 1. Carefully turn the server on its side so that it is lying flat, with the cover facing up.
Fan cage
assembly
0000000
0000000
0000000
0000000
0000000
00000
0000000
00000
0000000
00000
0000000
00
0000000
00
00
00
00
00
Step 7. Rotate the fan cage release latch to the open position. The fan cage will lift up slightly when the
release latch is fully open.
Fan-cage assembly
00000000
00000000
00000000
2 00000000
00000000
00
00000000
00
00000000
00000000
00000000
00
000000000
000000000
000000000
000000000
000000000
000000000
0000
000000000
0000
0000
000000000
0000
000000000
0000
000000000
Step 8. Grasp the fan cage assembly and lift it out of the server.
If you are instructed to return the server component or optional device, follow all packaging instructions,
and use any packaging materials for shipping that are supplied to you.
Attention: Make sure that all wires and cables inside the server are routed correctly before you install
the fan cage assembly. Wiring that is not properly routed might be damaged or might prevent the fan
cage assembly from seating properly in the server.
Read the safety information in “Safety” on page v and “Installation guidelines” on page 35.
If you are replacing a server component in the server, you need to turn off the server and peripheral devices,
and disconnect the power cords and all external cables.
Step 1. Carefully turn the server on its side so that it is lying flat, with the cover facing up.
Thumbscrew
Fan-cage assembly
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Step 6. Fasten the thumb screw on the fan cage release latch.
Fan cage
assembly
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Step 7. Connect the fan cage assembly power cable to the system board (see “Internal cable routing and
connectors” on page 312).
Step 8. Install the air baffle (see “Installing the air baffle” on page 190).
Step 9. Install and lock the left-side cover (see “Installing the left-side cover” on page 185).
If you have replaced a server component or installed an optional device in the server, you need to reconnect
the power cords and all external cables, and turn on the server and peripheral devices.
Read the safety information in “Safety” on page v and “Installation guidelines” on page 35.
If you are replacing a server component in the server, you need to turn off the server and peripheral devices,
and disconnect the power cords and all external cables.
To remove the left-side cover/power cut-off switch assembly, complete the following steps.
Step 1. Carefully turn the server on its side so that it is lying flat, with the cover facing up.
Screw
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Figure 192. Remove screw that secures the power cut-off switch assembly
Step 5. Pull the switch assembly toward the front of the server to release it from the server.
If you are instructed to return the server component or optional device, follow all packaging instructions,
and use any packaging materials for shipping that are supplied to you.
Read the safety information in “Safety” on page v and “Installation guidelines” on page 35.
If you are replacing a server component in the server, you need to turn off the server and peripheral devices,
and disconnect the power cords and all external cables.
To install the left-side cover/power cut-off switch assembly, complete the following steps.
Step 1. Carefully turn the server on its side so that it is lying flat, with the cover facing up.
000
screw 000
000
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000
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00
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Step 5. Install the screw that secures the power cut-off switch assembly on the chassis wall.
Step 6. Connect the cable along the chassis to the system board (see “Internal cable routing and
connectors” on page 312).
Step 7. Install and lock the left-side cover (see “Installing the left-side cover” on page 185).
If you have replaced a server component or installed an optional device in the server, you need to reconnect
the power cords and all external cables, and turn on the server and peripheral devices.
The illustrations in this document might differ slightly from your hardware.
Read the safety information in “Safety” on page v and “Installation guidelines” on page 35.
If you are replacing a server component in the server, you need to turn off the server and peripheral devices,
and disconnect the power cords and all external cables.
Step 1. Carefully turn the server on its side so that it is lying flat, with the cover facing up.
00000000
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00000000
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00000000
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00000000
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Step 9. Grasp on the handle of paddle card cage assembly and pull it out of the server.
00000000
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00
Step 11. Loosen the five screws to release the power paddle card.
If you are instructed to return the server component or optional device, follow all packaging instructions,
and use any packaging materials for shipping that are supplied to you.
Read the safety information in “Safety” on page v and “Installation guidelines” on page 35.
If you are replacing a server component in the server, you need to turn off the server and peripheral devices,
and disconnect the power cords and all external cables.
Step 1. Carefully turn the server on its side so that it is lying flat, with the cover facing up.
Step 7. Align the power paddle card top cover with the cage assembly. Then, fasten the screw to secure
the power paddle card top cover.
Figure 199. Align power paddle card cover with cage assembly
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Step 9. Push the power paddle card cage assembly into the server till it clicks into place.
00000000
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Step 10. Reconnect the internal power cables to the power paddle card cage assembly.
Step 11. Reinstall the fan cage assembly (see “Installing the fan cage assembly” on page 274).
Step 12. Reinstall the power supplies (see “Installing a hot-swap power supply” on page 255).
Step 13. Reinstall the air baffle (see “Installing the air baffle” on page 190).
Step 14. Install and lock the left-side cover (see “Installing the left-side cover” on page 185).
Step 15. Stand the server back up in its vertical position.
Read the safety information in “Safety” on page v and “Installation guidelines” on page 35.
If you are replacing a server component in the server, you need to turn off the server and peripheral devices,
and disconnect the power cords and all external cables.
The following notes describe the type of microprocessor that the server supports and other information that
you must consider when you install a microprocessor and heat sink:
Important: Always use the microprocessor installation tool to install a microprocessor. Failing to use
the microprocessor installation tool may damage the microprocessor sockets on the system board. Any
damage to the microprocessor sockets may require replacing the system board.
• Do not allow the thermal grease on the microprocessor and heat sink to come in contact with anything.
Contact with any surface can compromise the thermal grease and the microprocessor socket.
• Dropping the microprocessor during installation or removal can damage the contacts.
• Do not touch the microprocessor contacts; handle the microprocessor by the edges only. Contaminants
on the microprocessor contacts, such as oil from your skin, can cause connection failures between
the contacts and the socket.
• Do not remove the first microprocessor from the system board to install the second microprocessor.
• To order an additional optional microprocessor, contact your Lenovo sales representative or Lenovo
reseller.
Note: Be sure to use the installation tool that comes with your microprocessor installation tool assembly.
The tools are similar in function and design, however Tool A has one setting for installing one size of
microprocessor, and supports the following families of microprocessors: E5-26xx, E5-46xx. Installation Tool
B has two settings for installing two different sizes of microprocessors. The settings that are marked on Tool
B are “L” for smaller low core microprocessors, and “H” for larger high core microprocessors. Installation
Tool B supports the following families of microprocessors: E5-26xx, E5-46xx, E5-26xx v2, E5-46xx v2.
Installation tool
Microprocessor
Cover
Microprocessor
Step 1. Carefully turn the server on its side so that it is lying flat, with the cover facing up.
Attention: Do not touch the thermal material on the bottom of the heat sink. Touching the thermal
material will contaminate it. If the thermal material on the microprocessor or heat sink becomes
contaminated, you must wipe off the contaminated thermal material on the microprocessor or heat
sink with the alcohol wipes and reapply clean thermal grease to the heat sink.
a. Open the heat sink retention module release lever to the fully open position.
b. Lift the heat sink out of the server. After removal, place the heat sink (with the thermal grease
side up) on a clean, flat surface.
Heat sink
1 release lever
Retainer bracket
Microprocessor
Lock tab
Microprocessor
release lever
Microprocessor
Microprocessor
release lever
a. Identify which release lever is labeled as the first release lever to open and open it.
b. Open the second release lever on the microprocessor socket.
c. Open the microprocessor retainer.
Note: If you are replacing a microprocessor, use the empty installation tool that comes with the
new microprocessor to remove the microprocessor.
a. Select the empty installation tool and ensure that the handle is in the open position. If the
installation tool handle is not in the open position, use the following instructions for your
installation tool:
Handle
Installation tool
• If using Installation Tool B, 1 lift the interlock latch and hold it up while you 2 twist the
microprocessor installation tool handle counterclockwise to the open position, and then
release the interlock latch. The following illustration of the installation tool shows the
location of the interlock latch and counterclockwise rotation of the handle before loading
the microprocessor.
b. Align the installation tool with the alignment pins on the microprocessor socket and lower the
tool on the microprocessor. The installation tool rests flush on the socket only if aligned
correctly.
Microprocessor Alignment
pins
Handle
Installation
tool
Microprocessor
Microprocessor
Step 7. If you do not intend to install a microprocessor on the socket, install the socket cover that you
removed before on the microprocessor socket.
Attention: The pins on the socket are fragile. Any damage to the pins may require replacing the
system board.
If you are instructed to return the server component or optional device, follow all packaging instructions,
and use any packaging materials for shipping that are supplied to you.
The following notes describe the type of microprocessor that the server supports and other information that
you must consider when you install a microprocessor and heat sink:
Important: Always use the microprocessor installation tool to install a microprocessor. Failing to use
the microprocessor installation tool may damage the microprocessor sockets on the system board. Any
damage to the microprocessor sockets may require replacing the system board.
• The server supports certain Intel Xeon scalable multi-core microprocessors, which are designed for
the LGA 2011 socket. These microprocessors are 64-bit dual-core or quad-core microprocessors
with an integrated memory controller, quick-path interconnect, and shared last cache. See
http://www.lenovo.com/ serverproven/ for a list of supported microprocessors.
• Do not mix microprocessors with different cores in the same server.
• The server supports up to two microprocessors when the microprocessor 2 expansion board is installed.
Note: Microprocessor 2 expansion board is supported when the second microprocessor is installed.
• When two microprocessors are installed, the air baffle and fan 2 must be installed to provide proper
system cooling.
• When you install the second microprocessor, you must also install additional memory, the air baffle, and
fan 2. See “Memory module installation” on page 262 for details about the installation sequence.
Note: Removing the heat sink from the microprocessor destroys the even distribution of the thermal
grease and requires replacing the thermal grease.
• Do not remove the first microprocessor from the system board to install the second microprocessor.
• To order an additional optional microprocessor, contact your Lenovo sales representative or Lenovo
reseller.
There are two types of microprocessor installation tools. The tools are similar in function and design,
however Tool A has one setting for installing one size of microprocessor, and supports the following
families of microprocessors: E5-26xx, E5-46xx. Installation Tool B has two settings for installing two
different sizes of microprocessors. The settings that are marked on Tool B are “L” for smaller low core
microprocessors, and “H” for larger high core microprocessors. Installation Tool B supports the following
families of microprocessors: E5-26xx, E5-46xx, E5-26xx v2, E5-46xx v2.
Installation tool
Microprocessor
Cover
Microprocessor
Read the safety information in “Safety” on page v and “Installation guidelines” on page 35.
If you are replacing a server component in the server, you need to turn off the server and peripheral devices,
and disconnect the power cords and all external cables.
Step 1. Carefully turn the server on its side so that it is lying flat, with the cover facing up.
Lock tab
Microprocessor
release lever
S o c ke t c o ve r
Microprocessor
release lever
a. Identify which release lever is labeled as the first release lever to open and open it.
b. Open the second release lever on the microprocessor socket.
c. Open the microprocessor retainer.
Attention: Do not touch the connectors on the microprocessor and the microprocessor socket.
Step 6. Install the microprocessor on the microprocessor socket:
a. Touch the static-protective package that contains the new microprocessor to any unpainted
on the chassis or any unpainted metal surface on any other grounded rack component; then,
carefully remove the microprocessor from the package.
b. Release the sides of the cover and remove the cover from the installation tool. The
microprocessor is preinstalled on the installation tool.
Microprocessor
Cover
Installation tool
Microprocessor
Socket cover
Alignment
pins
Figure 214. Align the installation tool with the microprocessor socket
d. Install the microprocessor using the following instructions for your installation tool.
• If using Installation Tool A, twist the handle on the microprocessor tool assembly
counterclockwise to the open position to insert the microprocessor into the socket, and
lift the installation tool out of the socket.
• If using Installation Tool B, twist the handle of the installation tool assembly counterclockwise
until the microprocessor is inserted into the socket, and lift the installation tool out of the
socket. The following illustration shows the tool handle in the open position.
L
H
Attention:
• Do not press the microprocessor into the socket.
• Make sure that the microprocessor is oriented and aligned correctly in the socket before
you try to close the microprocessor retainer.
• Do not touch the thermal material on the bottom of the heat sink or on top of the
microprocessor. Touching the thermal material will contaminate it.
Step 7. Remove the microprocessor socket dust cover, tape, or label from the surface of the
microprocessor socket, if one is present. Store the socket cover in a safe place.
Microprocessor
Attention: When you handle static-sensitive devices, take precautions to avoid damage from static
electricity. For details about handling these devices, see ( “Handling static-sensitive devices” on
page 37).
Step 8. Close the microprocessor socket release levers and retainer:
a. Close the microprocessor retainer on the microprocessor socket.
b. Identify which release lever is labeled as the first release lever to close and close it.
c. Close the second release lever on the microprocessor socket.
Microprocessor
release lever
Microprocessor
Microprocessor
release lever
Attention:
• Do not set down the heat sink after you remove the plastic cover.
• Do not touch the thermal grease on the bottom of the heat sink after you remove the plastic
cover. Touching the thermal grease will contaminate it. See “Thermal grease” on page 91
for more information.
1. Remove the plastic protective cover from the bottom of the heat sink.
2. Position the heat sink over the microprocessor. The heat sink is keyed to assist with proper
alignment.
3. Align and place the heat sink on top of the microprocessor in the retention bracket, thermal
material side down.
4. Press firmly on the heat sink.
5. Rotate the heat sink retention module release lever to the closed position and hook it
underneath the lock tab.
Heat sink
Heat sink
2 release lever
Retainer bracket
Microprocessor
Lock tab
Step 10. If you installed the second microprocessor, install the air baffle (see “Replacing the air baffle” on
page 99) and fan 2 (see “Installing a simple-swap fan” on page 230).
Step 11. Install and lock the left-side cover ( “Installing the left-side cover” on page 185).
Thermal grease
The thermal grease must be replaced whenever the heat sink has been removed from the top of the
microprocessor and is going to be reused or when debris is found in the grease. Use this information to
replace damaged or contaminated thermal grease on the microprocessor and heat sink.
When you are installing the heat sink on the same microprocessor that it was removed from, make sure
that the following requirements are met:
• The thermal grease on the heat sink and microprocessor is not contaminated.
• Additional thermal grease is not added to the existing thermal grease on the heat sink and microprocessor.
Notes:
• Read the safety information in “Safety” on page v.
• Read the “Installation guidelines” on page 35.
• Read “Handling static-sensitive devices” on page 37.
To replace damaged or contaminated thermal grease on the microprocessor and heat sink, complete the
following steps.
0.02 mL of thermal
grease
Microprocessor
Step 5. Use the thermal-grease syringe to place 9 uniformly spaced dots of 0.02 mL each on the top of
the microprocessor. The outermost dots must be within approximately 5 mm of the edge of the
microprocessor. This is to ensure uniform distribution of the grease.
Note: 0.01 mL is one tick mark on the syringe. If the grease is properly applied, approximately half
(0.22 mL) of the grease will remain in the syringe.
Step 6. Install the heat sink onto the microprocessor as described in “Installing a microprocessor and
heat sink” on page 288.
Read the safety information in “Safety” on page v and “Installation guidelines” on page 35.
If you are replacing a server component in the server, you need to turn off the server and peripheral devices,
and disconnect the power cords and all external cables.
Step 1. Carefully turn the server on its side so that it is lying flat, with the cover facing up.
Attention: Disengage all latches, release tabs or locks on cable connectors when you disconnect
all cables from the system board (see “Internal cable routing and connectors” on page 312). Failing
to release them before removing the cables will damage the cable sockets on the microprocessor 2
expansion board. The cable sockets on the microprocessor 2 expansion board are fragile. Any
damage to the cable sockets may require replacing the microprocessor 2 expansion board.
Step 6. Remove any of the following components that are installed on the microprocessor 2 expansion
board and put them in a safe, static-protective place:
• Adapters (see “Removing an adapter” on page 213)
• DIMMs (see “Removing a memory module” on page 261)
• Microprocessors and heat sinks (see “Removing a microprocessor and heat sink” on page 283)
Attention: Remove the socket cover from the microprocessor socket on the new microprocessor
2 expansion board and place it on the microprocessor socket of the microprocessor 2 expansion
board you are removing.
Step 7. Loosen the two thumb screws on the release lever and rotate the lever toward the back of the
chassis till the stop point. The microprocessor 2 expansion board will lift up slightly when the
release lever is fully open.
0000000000000
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0000000000000
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0000
Thumbscrew
Step 8. Grasp the release lever and the handle and carefully lift the microprocessor 2 expansion board
out of the server.
Microprocessor 2 expansion
board connector 00000000
00000000
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000
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00
000
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00
00000000
00000000
00
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000000000
000000000
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0000
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0000
0000
000000000
0000
000000000
0000
000000000
If you are instructed to return the server component or optional device, follow all packaging instructions,
and use any packaging materials for shipping that are supplied to you.
Read the safety information in “Safety” on page v and “Installation guidelines” on page 35.
If you are replacing a server component in the server, you need to turn off the server and peripheral devices,
and disconnect the power cords and all external cables.
Step 1. Carefully turn the server on its side so that it is lying flat, with the cover facing up.
Thumbscrew
000
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Guide pins
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Guide pins
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Step 8. Remove the cover on the microprocessor 2 expansion board connector from the system board.
cover 00000000
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0000
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0000
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Step 9. Make sure the microprocessor 2 expansion board release lever is in the open position.
Step 10. Align the microprocessor 2 expansion board to the guide pins on the bottom of the chassis and
the side bracket.
Guide pins
Step 11. Align the holes on the microprocessor 2 expansion board to the guide pins on the system board.
Install the microprocessor 2 expansion board on the system board.
Guide pins
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000
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Step 12. Press the microprocessor 2 expansion board firmly and horizontally to the system board.
Microprocessor 2 expansion
board connector
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000
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0000
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Notes:
1. Static electricity that is released to internal server components when the server is powered-on
might cause the server to halt, which might result in the loss of data. To avoid this potential
0000000000000
0000000000000
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0000000000000
0000000000000
0000000000000
0000000000000
0000000000000
0000000000000
0000
0000000000000
0000
0000000000000
0000
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0000000000000
0000000000000
0000000000000
0000000000000
0000
0000
Thumbscrew
Note: Press the microprocessor 2 expansion board connector to make sure the connector is
seated securely on the system board.
Step 14. Fasten the two thumbscrews on the release lever.
Step 15. Route the power cable to the microprocessor 2 expansion board power connector from the
power paddle card.
00000000
00000000
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000
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Power cable
Step 16. Install any of the following components that you removed from the microprocessor 2 expansion
board:
• Microprocessor and heat sink (see “Installing a microprocessor and heat sink” on page 288)
• DIMMs (see “Installing a DIMM” on page 268)
• Adapters (see “Installing an adapter” on page 216)
Step 17. Reconnect any cable to the microprocessor 2 expansion board that you disconnected during
removal (see “System-board internal connectors” on page 27 and “Internal cable routing and
connectors” on page 312).
00000000
00000000
00000000
00000000
00000000
000
00000000
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000
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00
00000000
00000000
00
000000000
000000000
000000000
000000000
Power connector
000000000
000000000
0000
000000000
0000
0000
000000000
0000
000000000
0000
000000000
Notes:
If you have replaced a server component or installed an optional device in the server, you need to reconnect
the power cords and all external cables, and turn on the server and peripheral devices.
Read the safety information in “Safety” on page v and “Installation guidelines” on page 35.
If you are replacing a server component in the server, you need to turn off the server and peripheral devices,
and disconnect the power cords and all external cables.
Step 1. Carefully turn the server on its side so that it is lying flat, with the cover facing up.
Note: When you remove a microprocessor and heat sink, be sure to keep each heat sink with
its microprocessor for reinstallation.
Step 5. Use a screwdriver and remove the four screws that secure the retention module to the system
board; then, lift the retention module from the system board.
If you are instructed to return the server component or optional device, follow all packaging instructions,
and use any packaging materials for shipping that are supplied to you.
Read the safety information in “Safety” on page v and “Installation guidelines” on page 35.
If you are replacing a server component in the server, you need to turn off the server and peripheral devices,
and disconnect the power cords and all external cables.
Step 1. Carefully turn the server on its side so that it is lying flat, with the cover facing up.
Step 6. Install the heat sink (see “Installing a microprocessor and heat sink” on page 288).
Attention: Make sure that you install each heat sink with its paired microprocessor.
Step 7. Install the air baffle (see “Installing the air baffle” on page 190).
Step 8. Install and lock the left-side cover (see “Installing the left-side cover” on page 185).
If you have replaced a server component or installed an optional device in the server, you need to reconnect
the power cords and all external cables, and turn on the server and peripheral devices.
Notes:
1. Before you replace the system board, make sure that you backup any features on demand
(FoD) keys that were enabled. Reactivate any Features on Demand features after replacing the
system board. Instructions for automating the activation of features and installing activation
keys is in the Lenovo Features on Demand User's Guide. To download the document, go to
http://www.ibm.com/systems/x/fod/, log in, and click Help.
Note: You have to reactivate the Features on Demand (FoD) after replacing the system board.
Read the safety information in “Safety” on page v and “Installation guidelines” on page 35.
If you are replacing a server component in the server, you need to turn off the server and peripheral devices,
and disconnect the power cords and all external cables.
Note: When you replace the system board, you must either update the server with the latest firmware or
restore the pre-existing firmware that the customer provides on a diskette or CD image. Make sure that you
have the latest firmware or a copy of the pre-existing firmware before you proceed.
Step 1. Carefully turn the server on its side so that it is lying flat, with the cover facing up.
Attention: Disengage all latches, release tabs or locks on cable connectors when you disconnect
all cables from the system board (see “Internal cable routing and connectors” on page 312).
Failing to release them before removing the cables will damage the cable sockets on the system
board. The cable sockets on the system board are fragile. Any damage to the cable sockets may
require replacing the system board.
Step 6. Remove any of the following components that are installed on the system board and put them in a
safe, static-protective place:
• Adapters (see “Removing an adapter” on page 213)
• DIMMs (see “Removing a memory module” on page 261)
• Microprocessors and heat sinks (see “Removing a microprocessor and heat sink” on page 283)
Notes:
1. Remove the socket covers from the microprocessor sockets on the new system board and
place them on the microprocessor sockets of the system board you are removing.
2. Do not allow the thermal grease to come in contact with anything, and keep each heat
sink paired with its microprocessor for reinstallation. Contact with any surface can
compromise the thermal grease and the microprocessor socket. A mismatch between the
microprocessor and its original heat sink can require the installation of a new heat sink.
• Microprocessor 2 expansion board (see “Removing the microprocessor 2 expansion board” on
page 297)
• Battery (see “Removing the system battery” on page 233)
• Hypervisor ( “Removing a USB embedded hypervisor flash device” on page 270)
Standoff
Handle
00000000
00000000
Release pin
00000000
00000000
00000000
000
00000000
00
000
00000000
00
00000000
00000000
00
000000000
000000000
000000000
000000000
000000000
000000000
0000
000000000
0000
0000
000000000
0000
000000000
0000
000000000
Step 8. Remove the socket dust covers from the microprocessor sockets on the new system board and
place them on the microprocessor sockets of the old system board that you are removing.
If you are instructed to return the server component or optional device, follow all packaging instructions,
and use any packaging materials for shipping that are supplied to you.
Attention: Make sure to place the socket cover for the microprocessor socket on the system board before
returning the system board.
Notes:
1. When you reassemble the components in the server, be sure to route all cables carefully so that they are
not exposed to excessive pressure.
2. When you replace the system board, you must either update the server with the latest firmware or
restore the pre-existing firmware from a diskette or CD image. Make sure that you have the latest
firmware or a copy of the pre-existing firmware before you proceed. See “Updating the firmware”
Read the safety information in “Safety” on page v and “Installation guidelines” on page 35.
If you are replacing a server component in the server, you need to turn off the server and peripheral devices,
and disconnect the power cords and all external cables.
Step 1. Touch the static-protective package that contains the system board to any unpainted metal surface
on the server; then, remove the system board from the package.
Step 2. Align the guide pins on the chassis with the holes on the system board. Then, insert the system
board.
Note: Make sure that none of the server cables are caught under the system board.
Step 3. Slightly pull up the release pin and slide the system board toward the rear of the server.
Handle
00000000
00000000
Release pin
00000000
00000000
00000000
000
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00
000
00000000
00
00000000
00000000
00
000000000
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000000000
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000000000
000000000
0000
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0000
0000
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0000
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0000
000000000
Note: Make sure that none of the server cables are caught under the system board.
Step 4. Install any of the following components that you removed from the system board:
• Microprocessor 2 expansion board (see “Installing the microprocessor 2 expansion board” on
page 299)
• Microprocessor and heat sink (see “Installing a microprocessor and heat sink” on page 288)
• DIMMs (see “Installing a DIMM” on page 268)
• Adapters (see “Installing an adapter” on page 216)
• Battery (see “Installing the system board” on page 309)
• Hypervisor (see “Installing a USB embedded hypervisor flash device” on page 271)
Step 5. Reconnect any cables to the system board that you disconnected during removal (see
“System-board internal connectors” on page 27 and “Internal cable routing and connectors” on
page 312).
Step 6. Install the fan cage assembly (see “Installing the fan cage assembly” on page 274).
Step 7. Install the air baffle (see “Installing the air baffle” on page 190).
Step 8. Install the power supplies (see “Installing a hot-swap power supply” on page 255).
Step 9. Install and lock the left-side cover (see “Installing the left-side cover” on page 185).
Step 10. Reconnect the external cables and power cords; then, turn on the attached devices and turn on
the server.
Step 11. Start the Setup utility and reset the configuration.
If you have replaced a server component or installed an optional device in the server, you need to reconnect
the power cords and all external cables, and turn on the server and peripheral devices.
Review the following information before connecting power and signal cables to internal drives:
• The drives that are preinstalled in the server come with power and signal cables attached. If you replace
any drives, remember which cable is attached to which drive.
• When you route a cable, make sure that it does not block the airflow to the rear of the drives or over
the microprocessor or DIMMs.
Figure 240. Power cable routing in the system board and the microprocessor 2 expansion board
Operator Operator
information panel information panel
cable connector cable
Figure 241. Internal cable routing and connectors from operator information panel to system board
Figure 242. Internal cable routing and connectors from light path diagnostics panel to system board
The following illustration shows the internal cable routing and connectors for the USB tape drive. It also
shows the internal power cable for the optical drives.
Figure 243. Internal cable routing and connectors for the USB tape drive
The following illustrations show the cable routing and connectors for the SATA tape drive. It also shows the
internal power cable for the optical drives.
SATA
connector
Tape drive Tape drive
signal cable power cable
Figure 244. Cable routing and connectors for the SATA tape drive
Figure 245. SATA and power cable routing and connectors from the DVD drive to system board
1. The following illustrations show the connectors on the 2.5-inch and 3.5-inch hard disk drive backplanes.
Power
connector
Power Configuration
connector connector
Status LED
(amber)
Activity LED
(green)
Signal connectors
Status LED
(amber)
Activity LED
(green)
Note: If the server is configured for RAID operation using a ServeRAID adapter, you might have to
reconfigure your disk arrays after you install drives. See the ServeRAID adapter documentation for
additional information about RAID operation and complete instructions for using the ServeRAID adapter.
0
SAS/SATA Configuration
configuration cable
connector Hard disk drive
backplane
(drive bay 0 - 7)
SAS
signal
cables Backplane configuration
cables
Port 0 Port 1
Figure 248. Server models with sixteen 2.5-inch hot-swap hard disk drives
2. For server models with sixteen 2.5-inch hot-swap hard disk drives and two ServeRAID adapters.
0
SAS/SATA Configuration
configuration cable
connector Hard disk drive
backplane
(drive bay 0 - 7)
Port 0 Port 1
Port 0 Port 1
Port 0 Port 1
Figure 249. Server models with sixteen 2.5-inch hot-swap hard disk drives and two ServeRAID adapters
3. For server models with twenty-four 2.5-inch hot-swap hard disk drives.
0
SAS/SATA Configuration
configuration cable
connector Hard disk drive
backplane
(drive bay 0 - 7)
SAS
signal
cables Backplane configuration
cables
Port 0 Port 1
Figure 250. Server models with twenty-four 2.5-inch hot-swap hard disk drives
4. For server models with twenty-four 2.5-inch hot-swap hard disk drives and two ServeRAID adapters.
0
SAS/SATA Configuration
configuration cable
connector Hard disk drive
backplane
(drive bay 0 - 7)
Backplane configuration
cables
SAS
signal
Port 0 Port 1 cables
Hard disk drive backplane
with the expander
(drive bay 16 - 23)
2
Port 0 Port 1
5. For server models with thirty-two 2.5-inch hot-swap hard disk drives.
2
3
Power cable (BP1) Power cable (BP2) Power cable (BP3) Power cable (BP4)
0
SAS/SATA Configuration
configuration cable
connector
Hard disk drive
backplane
(drive bay 0 - 7)
SAS
signal
Backplane configuration
cables
cables
Backplane configuration
cables
Port 0 Port 1
Figure 252. Server models with thirty-two 2.5-inch hot-swap hard disk drives
6. For server models with thirty-two 2.5-inch hot-swap hard disk drives and two ServeRAID adapters.
2
3
Power cable (BP1) Power cable (BP2) Power cable (BP3) Power cable (BP4)
0
SAS/SATA Configuration
configuration cable
connector
Hard disk drive
backplane
(drive bay 0 - 7)
Backplane configuration
cables
Port 0 Port 1
Figure 253. Server models with thirty-two 2.5-inch hot-swap hard disk drives and two ServeRAID adapters
7. For server models with eight 3.5-inch hot-swap hard disk drives.
0
3.5-inch
Hard disk drive
Port 0 Port 1 backplane
Configuration (drive bay 0 - 3)
cable
SAS/SATA
configuration
connector
1
3.5-inch
Hard disk drive backplane
with the expander
Power cable (BP1) (drive bay 4 - 7)
Power converter
cables
Figure 254. Server models with eight 3.5-inch hot-swap hard disk drives
8. For server models with eight 2.5-inch hot-swap hard disk drives and eight 3.5-inch hot-swap hard
disk drives.
Power cable (BP1) Power cable (BP3) Power cable (BP4) Power converter
cables
3.5-inch
Hard disk drive backplane
with the expander
SAS signal cables (drive bay 8 - 11)
2
Port 0 Port 1
3.5-inch
Power cable (BP1) Hard disk drive backplane
with the expander
Power cable (BP3) (drive bay 12 - 15)
Power converter
cables
Figure 255. Server models with eight 2.5-inch hot-swap hard disk drives and eight 3.5-inch hot-swap hard disk drives
9. For server models with eight 3.5-inch simple-swap hard disk drives.
Signal/Power
combination cables
3.5-inch
Hard disk drive
backplane
(drive bay 0 - 3)
Port 0 Port 1
3.5-inch
Hard disk drive backplane
with the expander
(drive bay 4 - 7)
Figure 256. Server models with eight 3.5-inch simple-swap hard disk drives
10. For server models with one 2.5-inch simple-swap hard disk drives.
Drive bay 0
Figure 257. Server models with one 2.5-inch simple-swap hard disk drives
Figure 258. Internal cable routing and connectors from the fan cage assembly to the system board
000
000
000
000000000
000000000
000000000
000000000
000000000
000
000000000
000
000000000
00
000000000
00
000000000
Figure 259. Power cut-off switch assembly cable routing and the connector on the system board
When a hardware event is detected by the IMM2 on the server, the IMM2 logs that event in the system-event
log in the server.
Event identifier
A hexadecimal identifier that uniquely identifies an event or class of events. In this documentation, the
event identifiers are prefixed with 0x and followed by eight characters.
Event description
The logged message string that appears for an event. When the event string is displayed in the event
log, information such as a specific component is displayed. In this documentation, that additional
information appears as variables, such as [arg1] or [arg2].
Explanation
Provides additional information to explain why the event occurred.
Severity
An indication of the level of concern for the condition. In the system-event log, severity is abbreviated to
the first character. The following severities can be displayed.
Info:
The event was recorded for audit purposes, usually a user action or a change of states that is
normal behavior.
Warning:
The event is not as severe as an error, but if possible, the condition should be corrected before it
becomes an error. It might also be a condition that requires additional monitoring or maintenance.
Error:
The event is a failure or critical condition that impairs service or an expected function.
Alert Category
Similar events are grouped together in categories. The alert category is in the following format:
severity - device
device is the specific device in the server that caused the event to be generated.
Serviceable
Specifies whether user action is required to correct the problem.
CIM Information
While you wait for Lenovo Support to call, you can perform the recommended actions for the event.
User response
Indicates what actions you should perform to solve the event.
Perform the steps listed in this section in the order shown until the problem is solved. After you perform
all of the actions that are described in this field, if you cannot solve the problem, contact Lenovo Support.
Note: This list includes error codes and messages that might not apply to this machine type and model.
The following is the list of IMM2 error messages and suggested actions to correct the detected server
problems. For more information about IMM2, see the Integrated Management Module II User's Guide at
http://www.ibm.com/support/entry/portal/docdisplay?lndocid=migr-5086346.
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
System - IMM Network event
SNMP Trap ID
37
CIM Information
Prefix: IMM ID: 0001
User Response
Information only; no action is required.
Severity
Error
Serviceable
No
Automatically notify support
No
Alert Category
System - SSL certification
SNMP Trap ID
22
CIM Information
Prefix: IMM ID: 0002
User Response
Make sure that the certificate that you are importing is correct and properly generated.
• 40000003-00000000 : Ethernet Data Rate modified from [arg1] to [arg2] by user [arg3].
This message is for the use case where a user modifies the Ethernet Port data rate.
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
none
SNMP Trap ID
CIM Information
Prefix: IMM ID: 0003
User Response
Information only; no action is required.
• 40000004-00000000 : Ethernet Duplex setting modified from [arg1] to [arg2] by user [arg3].
This message is for the use case where A user modifies the Ethernet Port duplex setting.
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
none
SNMP Trap ID
CIM Information
Prefix: IMM ID: 0004
User Response
Information only; no action is required.
• 40000005-00000000 : Ethernet MTU setting modified from [arg1] to [arg2] by user [arg3].
This message is for the use case where a user modifies the Ethernet Port MTU setting.
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
none
SNMP Trap ID
CIM Information
Prefix: IMM ID: 0005
User Response
Information only; no action is required.
• 40000006-00000000 : Ethernet locally administered MAC address modified from [arg1] to [arg2]
by user [arg3].
This message is for the use case where a user modifies the Ethernet Port MAC address setting.
CIM Information
Prefix: IMM ID: 0006
User Response
Information only; no action is required.
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
none
SNMP Trap ID
CIM Information
Prefix: IMM ID: 0007
User Response
Information only; no action is required.
Severity
• 40000009-00000000 : IP address of network interface modified from [arg1] to [arg2] by user [arg3].
This message is for the use case where user modifies the IP address of a Management Controller.
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
System - IMM Network event
SNMP Trap ID
37
CIM Information
Prefix: IMM ID: 0009
User Response
Information only; no action is required.
• 4000000a-00000000 : IP subnet mask of network interface modified from [arg1] to [arg2] by user
[arg3].
This message is for the use case where a user modifies the IP subnet mask of a Management Controller.
Severity
Info
CIM Information
Prefix: IMM ID: 0010
User Response
Information only; no action is required.
• 4000000b-00000000 : IP address of default gateway modified from [arg1] to [arg2] by user [arg3].
This message is for the use case where a user modifies the default gateway IP address of a Management
Controller.
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
none
SNMP Trap ID
CIM Information
Prefix: IMM ID: 0011
User Response
Information only; no action is required.
Severity
Warning
Serviceable
No
CIM Information
Prefix: IMM ID: 0012
User Response
Information only; no action is required.
Severity
Warning
Serviceable
No
Automatically notify support
No
Alert Category
none
SNMP Trap ID
CIM Information
Prefix: IMM ID: 0013
User Response
Complete the following steps until the problem is solved:
1. Make sure that the IMM network cable is connected.
2. Make sure that there is a DHCP server on the network that can assign an IP address to the IMM.
• 4000000e-00000000 : Remote Login Successful. Login ID: [arg1] from [arg2] at IP address [arg3].
This message is for the use case where a user successfully logs in to a Management Controller.
Severity
Info
Serviceable
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
none
SNMP Trap ID
CIM Information
Prefix: IMM ID: 0015
User Response
Information only; no action is required.
• 40000010-00000000 : Security: Userid: [arg1] had [arg2] login failures from WEB client at IP
address [arg3].
This message is for the use case where a user has failed to log in to a Management Controller from
a web browser.
Severity
Warning
Serviceable
• 40000011-00000000 : Security: Login ID: [arg1] had [arg2] login failures from CLI at [arg3].
This message is for the use case where a user has failed to log in to a Management Controller from
the Legacy CLI.
Severity
Warning
Serviceable
No
Automatically notify support
No
Alert Category
System - Remote Login
SNMP Trap ID
30
CIM Information
Prefix: IMM ID: 0017
User Response
Complete the following steps until the problem is solved:
1. Make sure that the correct login ID and password are being used.
2. Have the system administrator reset the login ID or password.
• 40000012-00000000 : Remote access attempt failed. Invalid userid or password received. Userid is
[arg1] from WEB browser at IP address [arg2].
This message is for the use case where a remote user has failed to establish a remote control session
from a Web browser session.
• 40000013-00000000 : Remote access attempt failed. Invalid userid or password received. Userid is
[arg1] from TELNET client at IP address [arg2].
This message is for the use case where a user has failed to log in to a Management Controller from
a telnet session.
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
System - Remote Login
SNMP Trap ID
30
CIM Information
Prefix: IMM ID: 0019
User Response
Make sure that the correct login ID and password are being used.
CIM Information
Prefix: IMM ID: 0020
User Response
Information only; no action is required.
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
none
SNMP Trap ID
CIM Information
Prefix: IMM ID: 0021
User Response
Information only; no action is required.
CIM Information
Prefix: IMM ID: 0022
User Response
Information only; no action is required.
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
none
SNMP Trap ID
CIM Information
Prefix: IMM ID: 0023
User Response
Information only; no action is required.
Severity
CIM Information
Prefix: IMM ID: 0024
User Response
Information only; no action is required.
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
none
SNMP Trap ID
CIM Information
Prefix: IMM ID: 0025
User Response
Information only; no action is required.
Severity
Info
Serviceable
CIM Information
Prefix: IMM ID: 0026
User Response
Information only; no action is required.
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
none
SNMP Trap ID
CIM Information
Prefix: IMM ID: 0027
User Response
Information only; no action is required.
Severity
Info
Serviceable
No
Severity
Error
Serviceable
No
Automatically notify support
No
Alert Category
System - other
SNMP Trap ID
22
CIM Information
Prefix: IMM ID: 0029
User Response
Complete the following steps until the problem is solved:
1. Reconfigure the watchdog timer to a higher value.
2. Make sure that the IMM Ethernet over USB interface is enabled.
3. Reinstall the RNDIS or cdc_ether device driver for the operating system.
4. Disable the watchdog. Check the integrity of the installed operating system.
5. Update the IMM firmware. Important: Some cluster solutions require specific code levels or
coordinated code updates. If the device is part of a cluster solution, verify that the latest level of
code is supported for the cluster solution before you update the code.
Severity
Warning
Serviceable
No
Automatically notify support
No
Alert Category
System - other
SNMP Trap ID
22
CIM Information
Prefix: IMM ID: 0030
User Response
Update the IMM firmware. Important: Some cluster solutions require specific code levels or
coordinated code updates. If the device is part of a cluster solution, verify that the latest level of code
is supported for the cluster solution before you update the code.
• 4000001f-00000000 : Please ensure that the Management Controller [arg1] is flashed with the
correct firmware. The Management Controller is unable to match its firmware to the server.
This message is for the use case where a Management Controller firmware version does not match
the server.
Severity
Error
Serviceable
No
Automatically notify support
No
Alert Category
System - other
SNMP Trap ID
22
CIM Information
Prefix: IMM ID: 0031
User Response
• 40000020-00000000 : Management Controller [arg1] Reset was caused by restoring default values.
This message is for the use case where a Management Controller has been reset due to a user restoring
the configuration to default values.
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
none
SNMP Trap ID
CIM Information
Prefix: IMM ID: 0032
User Response
Information only; no action is required.
• 40000021-00000000 : Management Controller [arg1] clock has been set from NTP server [arg2].
This message is for the use case where a Management Controller clock has been set from the Network
Time Protocol server.
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
none
SNMP Trap ID
CIM Information
Prefix: IMM ID: 0033
• 40000022-00000000 : SSL data in the Management Controller [arg1] configuruation data is invalid.
Clearing configuration data region and disabling SSL.
This message is for the use case where a Management Controller has detected invalid SSL data in the
configuration data and is clearing the configuration data region and disabling the SSL.
Severity
Error
Serviceable
No
Automatically notify support
No
Alert Category
System - other
SNMP Trap ID
22
CIM Information
Prefix: IMM ID: 0034
User Response
Complete the following steps until the problem is solved:
1. Make sure that the certificate that you are importing is correct.
2. Try to import the certificate again.
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
none
CIM Information
Prefix: IMM ID: 0035
User Response
Information only; no action is required.
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
System - other
SNMP Trap ID
22
CIM Information
Prefix: IMM ID: 0036
User Response
Information only; no action is required.
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
System - Event Log 75% full
SNMP Trap ID
35
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
System - Event Log 75% full
SNMP Trap ID
35
CIM Information
Prefix: IMM ID: 0038
User Response
To avoid losing older log entries, save the log as a text file and clear the log.
Severity
Error
Serviceable
No
Automatically notify support
No
Alert Category
System - OS Timeout
SNMP Trap ID
21
CIM Information
Prefix: IMM ID: 0039
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
System - other
SNMP Trap ID
22
CIM Information
Prefix: IMM ID: 0040
User Response
Information only; no action is required.
• 40000029-00000000 : Security: Userid: [arg1] had [arg2] login failures from an SSH client at IP
address [arg3].
This message is for the use case where a user has failed to log in to a Management Controller from SSH.
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
System - Remote Login
• 4000002a-00000000 : [arg1] firmware mismatch internal to system [arg2]. Please attempt to flash
the [arg3] firmware.
This message is for the use case where a specific type of firmware mismatch has been detected.
Severity
Error
Serviceable
No
Automatically notify support
No
Alert Category
System - Other
SNMP Trap ID
22
CIM Information
Prefix: IMM ID: 0042
User Response
Reflash the IMM firmware to the latest version.
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
CIM Information
Prefix: IMM ID: 0043
User Response
Information only; no action is required.
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
none
SNMP Trap ID
CIM Information
Prefix: IMM ID: 0044
User Response
Information only; no action is required.
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
none
SNMP Trap ID
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
none
SNMP Trap ID
CIM Information
Prefix: IMM ID: 0046
User Response
Information only; no action is required.
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
none
SNMP Trap ID
CIM Information
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
none
SNMP Trap ID
CIM Information
Prefix: IMM ID: 0048
User Response
Information only; no action is required.
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
none
SNMP Trap ID
CIM Information
Prefix: IMM ID: 0049
User Response
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
none
SNMP Trap ID
CIM Information
Prefix: IMM ID: 0050
User Response
Information only; no action is required.
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
none
SNMP Trap ID
CIM Information
Prefix: IMM ID: 0051
User Response
Information only; no action is required.
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
none
SNMP Trap ID
CIM Information
Prefix: IMM ID: 0052
User Response
Information only; no action is required.
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
none
SNMP Trap ID
CIM Information
Prefix: IMM ID: 0053
User Response
Information only; no action is required.
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
none
SNMP Trap ID
CIM Information
Prefix: IMM ID: 0054
User Response
Information only; no action is required.
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
none
SNMP Trap ID
CIM Information
Prefix: IMM ID: 0055
User Response
Information only; no action is required.
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
none
SNMP Trap ID
CIM Information
Prefix: IMM ID: 0056
User Response
Information only; no action is required.
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
none
SNMP Trap ID
CIM Information
Prefix: IMM ID: 0057
User Response
Information only; no action is required.
• 4000003a-00000000 : IPv6 static address of network interface modified from [arg1] to [arg2]
by user [arg3].
A user modifies the IPv6 static address of a Management Controller
CIM Information
Prefix: IMM ID: 0058
User Response
Information only; no action is required.
Severity
Warning
Serviceable
No
Automatically notify support
No
Alert Category
none
SNMP Trap ID
CIM Information
Prefix: IMM ID: 0059
User Response
Complete the following steps until the problem is solved:
1. Make sure that the IMM network cable is connected.
2. Make sure that there is a DHCPv6 server on the network that can assign an IP address to
the IMM.
Severity
Error
Serviceable
No
Automatically notify support
No
Alert Category
System - Loader timeout
SNMP Trap ID
26
CIM Information
Prefix: IMM ID: 0060
User Response
• 4000003d-00000000 : Telnet port number changed from [arg1] to [arg2] by user [arg3].
A user has modified the telnet port number
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
none
SNMP Trap ID
CIM Information
Prefix: IMM ID: 0061
User Response
Information only; no action is required.
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
none
SNMP Trap ID
CIM Information
Prefix: IMM ID: 0062
User Response
Information only; no action is required.
• 4000003f-00000000 : Web-HTTP port number changed from [arg1] to [arg2] by user [arg3].
A user has modified the Web HTTP port number
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
none
SNMP Trap ID
CIM Information
Prefix: IMM ID: 0063
User Response
Information only; no action is required.
• 40000040-00000000 : Web-HTTPS port number changed from [arg1] to [arg2] by user [arg3].
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
none
SNMP Trap ID
CIM Information
Prefix: IMM ID: 0064
User Response
Information only; no action is required.
• 40000041-00000000 : CIM/XML HTTP port number changed from [arg1] to [arg2] by user [arg3].
A user has modified the CIM HTTP port number
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
none
SNMP Trap ID
CIM Information
Prefix: IMM ID: 0065
User Response
Information only; no action is required.
• 40000042-00000000 : CIM/XML HTTPS port number changed from [arg1] to [arg2] by user [arg3].
A user has modified the CIM HTTPS port number
CIM Information
Prefix: IMM ID: 0066
User Response
Information only; no action is required.
• 40000043-00000000 : SNMP Agent port number changed from [arg1] to [arg2] by user [arg3].
A user has modified the SNMP Agent port number
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
none
SNMP Trap ID
CIM Information
Prefix: IMM ID: 0067
User Response
Information only; no action is required.
• 40000044-00000000 : SNMP Traps port number changed from [arg1] to [arg2] by user [arg3].
A user has modified the SNMP Traps port number
Severity
CIM Information
Prefix: IMM ID: 0068
User Response
Information only; no action is required.
• 40000045-00000000 : Syslog port number changed from [arg1] to [arg2] by user [arg3].
A user has modified the Syslog receiver port number
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
none
SNMP Trap ID
CIM Information
Prefix: IMM ID: 0069
User Response
Information only; no action is required.
• 40000046-00000000 : Remote Presence port number changed from [arg1] to [arg2] by user [arg3].
A user has modified the Remote Presence port number
Severity
Info
Serviceable
CIM Information
Prefix: IMM ID: 0070
User Response
Information only; no action is required.
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
none
SNMP Trap ID
CIM Information
Prefix: IMM ID: 0071
User Response
Information only; no action is required.
• 40000048-00000000 : Inventory data changed for device [arg1], new device data hash=[arg2], new
master data hash=[arg3] .
Something has caused the physical inventory to change
Severity
Info
Serviceable
No
CIM Information
Prefix: IMM ID: 0072
User Response
Information only; no action is required.
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
none
SNMP Trap ID
CIM Information
Prefix: IMM ID: 0073
User Response
Information only; no action is required.
Severity
Info
Serviceable
No
Automatically notify support
No
CIM Information
Prefix: IMM ID: 0074
User Response
Information only; no action is required.
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
none
SNMP Trap ID
CIM Information
Prefix: IMM ID: 0075
User Response
Information only; no action is required.
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
CIM Information
Prefix: IMM ID: 0076
User Response
Information only; no action is required.
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
none
SNMP Trap ID
CIM Information
Prefix: IMM ID: 0077
User Response
Information only; no action is required.
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
CIM Information
Prefix: IMM ID: 0078
User Response
Information only; no action is required.
• 4000004f-00000000 : Date and Time set by user [arg1]: Date=[arg2], Time-[arg3], DST
Auto-adjust=[arg4], Timezone=[arg5].
A user configured the Date and Time settings
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
none
SNMP Trap ID
CIM Information
Prefix: IMM ID: 0079
User Response
Information only; no action is required.
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
none
CIM Information
Prefix: IMM ID: 0080
User Response
Information only; no action is required.
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
none
SNMP Trap ID
CIM Information
Prefix: IMM ID: 0081
User Response
Information only; no action is required.
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
none
SNMP Trap ID
• 40000053-00000000 : Server [arg1] scheduled for every [arg2] at [arg3] by user [arg4].
A user configured a recurring Server Power Action
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
none
SNMP Trap ID
CIM Information
Prefix: IMM ID: 0083
User Response
Information only; no action is required.
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
none
SNMP Trap ID
CIM Information
Prefix: IMM ID: 0084
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
none
SNMP Trap ID
CIM Information
Prefix: IMM ID: 0085
User Response
Information only; no action is required.
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
none
SNMP Trap ID
CIM Information
Prefix: IMM ID: 0086
User Response
Information only; no action is required.
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
none
SNMP Trap ID
CIM Information
Prefix: IMM ID: 0087
User Response
Information only; no action is required.
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
none
SNMP Trap ID
CIM Information
Prefix: IMM ID: 0088
User Response
Information only; no action is required.
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
none
SNMP Trap ID
CIM Information
Prefix: IMM ID: 0089
User Response
Information only; no action is required.
• 4000005a-00000000 : LAN over USB Port Forwarding set by user [arg1]: ExternalPort=[arg2],
USB-LAN port=[arg3].
A user configured USB-LAN port forwarding
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
none
SNMP Trap ID
CIM Information
Prefix: IMM ID: 0090
User Response
Information only; no action is required.
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
none
SNMP Trap ID
CIM Information
Prefix: IMM ID: 0091
User Response
Information only; no action is required.
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
none
SNMP Trap ID
CIM Information
Prefix: IMM ID: 0092
User Response
Information only; no action is required.
CIM Information
Prefix: IMM ID: 0093
User Response
Information only; no action is required.
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
none
SNMP Trap ID
CIM Information
Prefix: IMM ID: 0094
User Response
Information only; no action is required.
CIM Information
Prefix: IMM ID: 0095
User Response
Information only; no action is required.
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
none
SNMP Trap ID
CIM Information
Prefix: IMM ID: 0096
User Response
Information only; no action is required.
Severity
Info
CIM Information
Prefix: IMM ID: 0097
User Response
Information only; no action is required.
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
none
SNMP Trap ID
CIM Information
Prefix: IMM ID: 0098
User Response
Information only; no action is required.
CIM Information
Prefix: IMM ID: 0099
User Response
Information only; no action is required.
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
none
SNMP Trap ID
CIM Information
Prefix: IMM ID: 0100
User Response
Information only; no action is required.
Severity
Info
CIM Information
Prefix: IMM ID: 0101
User Response
Information only; no action is required.
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
none
SNMP Trap ID
CIM Information
Prefix: IMM ID: 0102
User Response
Information only; no action is required.
Severity
Info
Serviceable
No
CIM Information
Prefix: IMM ID: 0103
User Response
Information only; no action is required.
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
none
SNMP Trap ID
CIM Information
Prefix: IMM ID: 0104
User Response
Information only; no action is required.
Severity
Info
Serviceable
No
Automatically notify support
No
CIM Information
Prefix: IMM ID: 0105
User Response
Information only; no action is required.
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
none
SNMP Trap ID
CIM Information
Prefix: IMM ID: 0106
User Response
Information only; no action is required.
• 4000006b-00000000 : SSH Client key imported for user [arg1] from [arg2].
User imported an SSH Client key
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
none
CIM Information
Prefix: IMM ID: 0107
User Response
Information only; no action is required.
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
none
SNMP Trap ID
CIM Information
Prefix: IMM ID: 0108
User Response
Information only; no action is required.
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
none
SNMP Trap ID
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
none
SNMP Trap ID
CIM Information
Prefix: IMM ID: 0110
User Response
Information only; no action is required.
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
none
SNMP Trap ID
CIM Information
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
none
SNMP Trap ID
CIM Information
Prefix: IMM ID: 0112
User Response
Information only; no action is required.
• 40000071-00000000 : The power cap value changed from [arg1] watts to [arg2] watts by user [arg3].
Power Cap values changed by user
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
none
SNMP Trap ID
CIM Information
Prefix: IMM ID: 0113
• 40000072-00000000 : The minimum power cap value changed from [arg1] watts to [arg2] watts.
Minimum Power Cap value changed
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
none
SNMP Trap ID
CIM Information
Prefix: IMM ID: 0114
User Response
Information only; no action is required.
• 40000073-00000000 : The maximum power cap value changed from [arg1] watts to [arg2] watts.
Maximum Power Cap value changed
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
none
SNMP Trap ID
CIM Information
Prefix: IMM ID: 0115
User Response
Information only; no action is required.
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
none
SNMP Trap ID
CIM Information
Prefix: IMM ID: 0116
User Response
Information only; no action is required.
• 40000075-00000000 : The measured power value exceeded the power cap value.
Power exceeded cap
Severity
Warning
Serviceable
No
Automatically notify support
No
Alert Category
Warning - Power
SNMP Trap ID
164
CIM Information
Prefix: IMM ID: 0117
User Response
Information only; no action is required.
• 40000076-00000000 : The new minimum power cap value exceeded the power cap value.
Severity
Warning
Serviceable
No
Automatically notify support
No
Alert Category
Warning - Power
SNMP Trap ID
164
CIM Information
Prefix: IMM ID: 0118
User Response
Information only; no action is required.
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
none
SNMP Trap ID
CIM Information
Prefix: IMM ID: 0119
User Response
Information only; no action is required.
CIM Information
Prefix: IMM ID: 0120
User Response
Information only; no action is required.
• 40000079-00000000 : Static Power Savings mode has been turned on by user [arg1].
Static Power Savings mode turned on by user
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
none
SNMP Trap ID
CIM Information
Prefix: IMM ID: 0121
User Response
Information only; no action is required.
• 4000007a-00000000 : Static Power Savings mode has been turned off by user [arg1].
Static Power Savings mode turned off by user
Severity
CIM Information
Prefix: IMM ID: 0122
User Response
Information only; no action is required.
• 4000007b-00000000 : Dynamic Power Savings mode has been turned on by user [arg1].
Dynamic Power Savings mode turned on by user
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
none
SNMP Trap ID
CIM Information
Prefix: IMM ID: 0123
User Response
Information only; no action is required.
• 4000007c-00000000 : Dynamic Power Savings mode has been turned off by user [arg1].
Dynamic Power Savings mode turned off by user
Severity
Info
Serviceable
CIM Information
Prefix: IMM ID: 0124
User Response
Information only; no action is required.
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
none
SNMP Trap ID
CIM Information
Prefix: IMM ID: 0125
User Response
Information only; no action is required.
Severity
Info
Serviceable
No
Automatically notify support
CIM Information
Prefix: IMM ID: 0126
User Response
Information only; no action is required.
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
none
SNMP Trap ID
CIM Information
Prefix: IMM ID: 0127
User Response
Information only; no action is required.
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
CIM Information
Prefix: IMM ID: 0128
User Response
Information only; no action is required.
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
none
SNMP Trap ID
CIM Information
Prefix: IMM ID: 0129
User Response
Information only; no action is required.
• 40000082-00000000 : The measured power value has returned below the power cap value.
Power exceeded cap recovered
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Warning - Power
SNMP Trap ID
• 40000083-00000000 : The new minimum power cap value has returned below the power cap value.
Minimum Power Cap exceeds Power Cap recovered
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Warning - Power
SNMP Trap ID
164
CIM Information
Prefix: IMM ID: 0131
User Response
Information only; no action is required.
• 40000084-00000000 : IMM firmware mismatch between nodes [arg1] and [arg2]. Please attempt to
flash the IMM firmware to the same level on all nodes.
A mismatch of IMM firmware has been detected between nodes
Severity
Error
Serviceable
No
Automatically notify support
No
Alert Category
System - Other
SNMP Trap ID
22
• 40000085-00000000 : FPGA firmware mismatch between nodes [arg1] and [arg2]. Please attempt
to flash the FPGA firmware to the same level on all nodes.
A mismatch of FPGA firmware has been detected between nodes
Severity
Error
Serviceable
No
Automatically notify support
No
Alert Category
System - Other
SNMP Trap ID
22
CIM Information
Prefix: IMM ID: 0133
User Response
Attempt to flash the FPGA firmware to the same level on all nodes.
Severity
Info
Serviceable
No
Automatically notify support
Yes
Alert Category
none
SNMP Trap ID
CIM Information
Prefix: IMM ID: 0134
Severity
Info
Serviceable
No
Automatically notify support
Yes
Alert Category
none
SNMP Trap ID
CIM Information
Prefix: IMM ID: 0135
User Response
IBM Support will address the problem.
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
none
SNMP Trap ID
CIM Information
Prefix: IMM ID: 0136
User Response
Severity
Error
Serviceable
No
Automatically notify support
No
Alert Category
System - Other
SNMP Trap ID
22
CIM Information
Prefix: IMM ID: 0137
User Response
1. Turn off the server and disconnect it from the power source. You must disconnect the server
from ac power to reset the IMM.
2. After 45 seconds, reconnect the server to the power source and turn on the server.
3. Retry the operation.
Severity
Error
Serviceable
No
Automatically notify support
No
Alert Category
System - Other
1. Turn off the server and disconnect it from the power source. You must disconnect the server
from ac power to reset the IMM.
2. After 45 seconds, reconnect the server to the power source and turn on the server.
3. Retry the operation.
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
System - IMM Network event
SNMP Trap ID
37
CIM Information
Prefix: IMM ID: 0139
User Response
Information only; no action is required.
Severity
Warning
Serviceable
Yes
Severity
Error
Serviceable
Yes
Automatically notify support
Yes
Alert Category
Critical - Voltage
SNMP Trap ID
1
CIM Information
Prefix: PLAT ID: 0480
User Response
If the specified sensor is CMOS battery, replace the system battery. If the specified sensor is Planar
3.3V or Planar 5V, (trained technician only) replace the system board. If the specified sensor is Planar
12V, complete the following steps until the problem is solved:
1. Check power supply n LED.
2. Remove the failing power supply.
3. Follow actions in "Power Problems and Solving Power Problems".
4. (Trained technician only) Replace the system board. (n = power supply number)
Severity
Error
Serviceable
Yes
Automatically notify support
No
Alert Category
Critical - Fan Failure
SNMP Trap ID
11
CIM Information
Prefix: PLAT ID: 0480
User Response
1. Reseat the failing fan n, which is indicated by a lit LED near the fan connector on the system
board.
2. Replace the failing fan. (n = fan number)
Severity
Error
Serviceable
Yes
Automatically notify support
No
Alert Category
Critical - Fan Failure
SNMP Trap ID
11
CIM Information
Prefix: PLAT ID: 0480
User Response
1. Reseat the failing fan n, which is indicated by a lit LED near the fan connector on the system
board.
Severity
Error
Serviceable
Yes
Automatically notify support
No
Alert Category
Critical - Fan Failure
SNMP Trap ID
11
CIM Information
Prefix: PLAT ID: 0480
User Response
1. Reseat the failing fan n, which is indicated by a lit LED near the fan connector on the system
board.
2. Replace the failing fan. (n = fan number)
Severity
Error
Serviceable
Yes
Automatically notify support
No
Alert Category
Critical - Fan Failure
1. Reseat the failing fan n, which is indicated by a lit LED near the fan connector on the system
board.
2. Replace the failing fan. (n = fan number)
Severity
Error
Serviceable
Yes
Automatically notify support
No
Alert Category
Critical - Fan Failure
SNMP Trap ID
11
CIM Information
Prefix: PLAT ID: 0480
User Response
1. Reseat the failing fan n, which is indicated by a lit LED near the fan connector on the system
board.
2. Replace the failing fan. (n = fan number)
Severity
1. Reseat the failing fan n, which is indicated by a lit LED near the fan connector on the system
board.
2. Replace the failing fan. (n = fan number)
Severity
Warning
Serviceable
Yes
Automatically notify support
No
Alert Category
Warning - Temperature
SNMP Trap ID
12
CIM Information
Prefix: PLAT ID: 0490
User Response
Severity
Warning
Serviceable
Yes
Automatically notify support
No
Alert Category
Warning - Temperature
SNMP Trap ID
12
CIM Information
Prefix: PLAT ID: 0490
User Response
Severity
Warning
Serviceable
Yes
Automatically notify support
No
Alert Category
Warning - Temperature
SNMP Trap ID
12
CIM Information
Prefix: PLAT ID: 0490
Severity
Warning
Serviceable
Yes
Automatically notify support
No
Alert Category
Warning - Temperature
SNMP Trap ID
12
CIM Information
Prefix: PLAT ID: 0490
User Response
Severity
Warning
Serviceable
Yes
Automatically notify support
Severity
Warning
Serviceable
Yes
Automatically notify support
No
Alert Category
Warning - Temperature
SNMP Trap ID
12
CIM Information
Prefix: PLAT ID: 0490
User Response
Severity
Warning
Serviceable
Yes
Automatically notify support
No
Alert Category
Warning - Temperature
SNMP Trap ID
12
CIM Information
Prefix: PLAT ID: 0490
User Response
Severity
Warning
Serviceable
Yes
Automatically notify support
No
Alert Category
Warning - Temperature
SNMP Trap ID
12
CIM Information
Prefix: PLAT ID: 0490
User Response
Severity
Error
Serviceable
Yes
Automatically notify support
No
Alert Category
Critical - Temperature
SNMP Trap ID
0
CIM Information
Prefix: PLAT ID: 0494
User Response
Severity
Error
Serviceable
Yes
Automatically notify support
No
Severity
Error
Serviceable
Yes
Automatically notify support
No
Alert Category
Critical - Temperature
SNMP Trap ID
0
CIM Information
Prefix: PLAT ID: 0494
User Response
Severity
Error
Serviceable
Yes
Automatically notify support
No
Alert Category
Critical - Temperature
SNMP Trap ID
0
CIM Information
Prefix: PLAT ID: 0494
User Response
Severity
Error
Serviceable
Yes
Automatically notify support
No
Alert Category
Critical - Temperature
SNMP Trap ID
0
CIM Information
Prefix: PLAT ID: 0494
User Response
Severity
Error
Serviceable
Yes
Automatically notify support
No
Alert Category
Critical - Temperature
SNMP Trap ID
0
CIM Information
Prefix: PLAT ID: 0494
User Response
Severity
Error
Serviceable
Yes
Severity
Error
Serviceable
Yes
Automatically notify support
No
Alert Category
Critical - Temperature
SNMP Trap ID
0
CIM Information
Prefix: PLAT ID: 0494
User Response
Severity
Error
Serviceable
Yes
Automatically notify support
Yes
Alert Category
Critical - Voltage
SNMP Trap ID
1
CIM Information
Prefix: PLAT ID: 0494
User Response
If the specified sensor is Planar 3.3V or Planar 5V, (Trained technician only) replace the system board.
If the specified sensor is Planar 12V, complete the following steps until the problem is solved:
1. Check power supply n LED.
2. Remove the failing power supply.
3. (Trained technician only) Replace the system board. (n = power supply number)
Severity
Error
Serviceable
Yes
Automatically notify support
No
Alert Category
Critical - Temperature
SNMP Trap ID
0
CIM Information
Prefix: PLAT ID: 0498
Severity
Error
Serviceable
Yes
Automatically notify support
No
Alert Category
Critical - Temperature
SNMP Trap ID
0
CIM Information
Prefix: PLAT ID: 0498
User Response
Check the server airflow. Make sure that nothing is blocking the air from coming into or preventing
the air from exiting the server.
Severity
Error
Serviceable
Yes
Automatically notify support
No
Alert Category
Critical - Temperature
SNMP Trap ID
0
Severity
Error
Serviceable
Yes
Automatically notify support
No
Alert Category
Critical - Temperature
SNMP Trap ID
0
CIM Information
Prefix: PLAT ID: 0498
User Response
Check the server airflow. Make sure that nothing is blocking the air from coming into or preventing
the air from exiting the server.
Severity
Error
Serviceable
Yes
Automatically notify support
No
Alert Category
Critical - Temperature
Severity
Error
Serviceable
Yes
Automatically notify support
No
Alert Category
Critical - Temperature
SNMP Trap ID
0
CIM Information
Prefix: PLAT ID: 0498
User Response
Check the server airflow. Make sure that nothing is blocking the air from coming into or preventing
the air from exiting the server.
Severity
Error
Serviceable
Yes
Automatically notify support
No
Severity
Error
Serviceable
Yes
Automatically notify support
No
Alert Category
Critical - Temperature
SNMP Trap ID
0
CIM Information
Prefix: PLAT ID: 0498
User Response
Check the server airflow. Make sure that nothing is blocking the air from coming into or preventing
the air from exiting the server.
Severity
Info
Serviceable
No
Automatically notify support
CIM Information
Prefix: PLAT ID: 0509
User Response
No action; information only.
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
System - Other
SNMP Trap ID
CIM Information
Prefix: PLAT ID: 0509
User Response
No action; information only.
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
CIM Information
Prefix: PLAT ID: 0508
User Response
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Warning - Power
SNMP Trap ID
164
CIM Information
Prefix: PLAT ID: 0518
User Response
No action; information only. PDB_12V2 : PDB_12V3 : PDB_12V4_240VA : PDB_12V5_240VA :
PDB_5V_OCP : PDB_5V_OVP : PDB_SHORT_CIR :
Severity
Warning
Serviceable
1. Check the IBM support site for service bulletins or firmware updates that apply to this GPT error.
2. Set the UEFI setting DISK GPT Recovery to Automatic.
3. Replace the corrupt disk.
Severity
Warning
Serviceable
Yes
Automatically notify support
No
Alert Category
Warning - Other
SNMP Trap ID
60
CIM Information
Prefix: PLAT ID: 0520
User Response
Complete the following step to solve PCI I/O resource errors:
1. Go to F1 Setup
2. System Settings
3. Device and I/O ports
4. PCI 64 bit Resource and choose enable.
Severity
Warning
Serviceable
Yes
Automatically notify support
No
Alert Category
Warning - Other
SNMP Trap ID
60
CIM Information
Prefix: PLAT ID: 0520
User Response
1. Complete the administrative tasks that require the TPM physical presence switch to be in
the ON position.
2. Restore the physical presence switch to the OFF position.
3. Reboot the system.
4. (Trained technician only) If the error continues, replace the planar.
Severity
Error
Serviceable
Yes
Automatically notify support
No
Alert Category
Critical - Temperature
SNMP Trap ID
1. Make sure that the fans are operating, that there are no obstructions to the airflow (front and
rear of the server), that the air baffles are in place and correctly installed, and that the server
cover is installed and completely closed.
2. Check the ambient temperature. You must be operating within the specifications (see Features
and specifications for more information).
3. Make sure that the heat sink for microprocessor n is installed correctly.
4. (Trained technician only) Replace microprocessor n. (n = microprocessor number)
Severity
Error
Serviceable
Yes
Automatically notify support
No
Alert Category
Critical - Temperature
SNMP Trap ID
0
CIM Information
Prefix: PLAT ID: 0522
User Response
1. Make sure that the fans are operating, that there are no obstructions to the airflow (front and
rear of the server), that the air baffles are in place and correctly installed, and that the server
cover is installed and completely closed.
2. Check the ambient temperature. You must be operating within the specifications (see Features
and specifications for more information).
3. Make sure that the heat sink for microprocessor n is installed correctly.
4. (Trained technician only) Replace microprocessor n. (n = microprocessor number)
Severity
Error
Serviceable
Yes
Automatically notify support
No
Alert Category
Critical - Voltage
SNMP Trap ID
1
CIM Information
Prefix: PLAT ID: 0522
User Response
Severity
Error
Serviceable
Yes
Automatically notify support
No
Alert Category
Severity
Error
Serviceable
Yes
Automatically notify support
No
Alert Category
Critical - Voltage
SNMP Trap ID
1
CIM Information
Prefix: PLAT ID: 0522
User Response
Severity
Error
Serviceable
Yes
Automatically notify support
No
Alert Category
Critical - Fan Failure
SNMP Trap ID
11
CIM Information
Prefix: PLAT ID: 0522
User Response
1. Make sure that there are no obstructions, such as bundled cables, to the airflow from the
power-supply fan.
2. Replace power supply n. (n = power supply number)
Severity
Error
Serviceable
Yes
Automatically notify support
No
Alert Category
Critical - Fan Failure
SNMP Trap ID
11
CIM Information
1. Make sure that there are no obstructions, such as bundled cables, to the airflow from the
power-supply fan.
2. Replace power supply n. (n = power supply number)
Severity
Error
Serviceable
Yes
Automatically notify support
No
Alert Category
Critical - Power
SNMP Trap ID
4
CIM Information
Prefix: PLAT ID: 0522
User Response
1. Make sure that there are no obstructions, such as bundled cables, to the airflow from the
power-supply fan.
2. Use the IBM Power Configurator utility to ensure current system power consumption
is under limitation. For more information and to download the utility, go to
http://www-03.ibm.com/systems/bladecenter/resources/powerconfig.html.
3. Replace power supply n. (n = power supply number)
Severity
1. Make sure that there are no obstructions, such as bundled cables, to the airflow from the
power-supply fan.
2. Use the IBM Power Configurator utility to ensure current system power consumption
is under limitation. For more information and to download the utility, go to
http://www-03.ibm.com/systems/bladecenter/resources/powerconfig.html.
3. Replace power supply n. (n = power supply number)
Severity
Error
Serviceable
Yes
Automatically notify support
No
Alert Category
Critical - Other
SNMP Trap ID
50
CIM Information
Prefix: PLAT ID: 0522
User Response
1. If enabling TXT is not required, disable TXT from the Setup Utility.
2. If enabling TXT is required, verify that the TPM is enabled and activated from the Setup Utility.
Severity
Error
Serviceable
Yes
Automatically notify support
No
Alert Category
Critical - Other
SNMP Trap ID
50
CIM Information
Prefix: PLAT ID: 0522
User Response
Complete the following step to solve PCI I/O resource errors:
1. Go to F1 Setup
2. System Settings
3. Device and I/O ports
4. PCI 64 bit Resource and choose enable.
Severity
Error
Serviceable
No
Automatically notify support
No
Alert Category
CIM Information
Prefix: PLAT ID: 0522
User Response
Severity
Error
Serviceable
Yes
Automatically notify support
No
Alert Category
Critical - Other
SNMP Trap ID
50
CIM Information
Prefix: PLAT ID: 0522
User Response
Severity
Error
Serviceable
Yes
Automatically notify support
No
Alert Category
Critical - Other
SNMP Trap ID
50
CIM Information
Prefix: PLAT ID: 0522
User Response
Severity
Error
Serviceable
Yes
Automatically notify support
No
Alert Category
Critical - Other
SNMP Trap ID
50
Severity
Error
Serviceable
Yes
Automatically notify support
No
Alert Category
Critical - Temperature
SNMP Trap ID
0
CIM Information
Prefix: PLAT ID: 0524
User Response
1. Make sure that the fans are operating, that there are no obstructions to the airflow (front and
rear of the server), that the air baffle is in place and correctly installed, and that the server cover
is installed and completely closed.
2. Check the ambient temperature. You must be operating within the specifications (see Server
Features and specifications for more information).
3. Make sure that the heat sink for microprocessor n.
4. (Trained technician only) Replace microprocessor n. (n = microprocessor number)
Severity
Error
Serviceable
Yes
Automatically notify support
No
Alert Category
Critical - Temperature
SNMP Trap ID
0
CIM Information
Prefix: PLAT ID: 0524
User Response
1. Make sure that the fans are operating, that there are no obstructions to the airflow (front and
rear of the server), that the air baffle is in place and correctly installed, and that the server cover
is installed and completely closed.
2. Check the ambient temperature. You must be operating within the specifications (see Server
Features and specifications for more information).
3. Make sure that the heat sink for microprocessor n.
4. (Trained technician only) Replace microprocessor n. (n = microprocessor number)
Severity
Error
Serviceable
Yes
Automatically notify support
No
Alert Category
Critical - Power
SNMP Trap ID
4
Severity
Error
Serviceable
Yes
Automatically notify support
No
Alert Category
Critical - Power
SNMP Trap ID
4
CIM Information
Prefix: PLAT ID: 0530
User Response
If the specified sensor is PS n 12V OC Fault, complete the following steps until the problem is solved:
Severity
Error
Serviceable
Yes
Automatically notify support
No
Alert Category
Critical - Power
SNMP Trap ID
4
CIM Information
Prefix: PLAT ID: 0530
User Response
If the specified sensor is one of the following sensors, PDB_12V1, PDB12V2, PDB_12V3,
PDB_12V4_240VA, PDB_12V5_240VA, PDB_5V_OVP or PDB_SHORT_CIR, please replace the
system board. PDB_12V2 : PDB_12V3 : PDB_12V4_240VA : PDB_12V5_240VA : PDB_5V_OCP :
PDB_5V_OVP : PDB_SHORT_CIR :
Severity
Error
Serviceable
Yes
Automatically notify support
No
Alert Category
Critical - Other
SNMP Trap ID
50
CIM Information
Prefix: PLAT ID: 0530
User Response
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
System - Other
SNMP Trap ID
CIM Information
Prefix: PLAT ID: 0536
User Response
No action; information only.
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
System - Other
SNMP Trap ID
CIM Information
Prefix: PLAT ID: 0536
User Response
No action; information only.
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Warning - Redundant Power Supply
SNMP Trap ID
10
CIM Information
Prefix: PLAT ID: 0561
User Response
No action; information only.
Severity
Error
Serviceable
Yes
Automatically notify support
No
Alert Category
Critical - Redundant Power Supply
SNMP Trap ID
9
CIM Information
Prefix: PLAT ID: 0802
User Response
Severity
Error
Serviceable
Yes
Automatically notify support
No
Alert Category
Critical - Fan Failure
SNMP Trap ID
11
CIM Information
Prefix: PLAT ID: 0802
User Response
Severity
Error
Serviceable
Yes
Automatically notify support
No
Alert Category
Critical - Memory
SNMP Trap ID
41
CIM Information
Prefix: PLAT ID: 0802
User Response
1. Check the system-event log for DIMM failure events (uncorrectable or PFA) and correct the
failures.
2. Re-enable mirroring in the Setup utility.
Severity
Warning
Serviceable
Yes
Automatically notify support
No
Alert Category
1. Non-redundant sufficient: Power load will be handled by remaining power supply, though the
system may throttle to avoid a power supply over-current condition.
2. Replace the power supply with higher rated power.
Severity
Warning
Serviceable
Yes
Automatically notify support
No
Alert Category
Warning - Memory
SNMP Trap ID
43
CIM Information
Prefix: PLAT ID: 0806
User Response
1. Check the system-event log for DIMM failure events (uncorrectable or PFA) and correct the
failures.
2. Re-enable mirroring in the Setup utility.
1. Power load may be handled by remaining power supply. The system will attempt to throttle to
avoid a power supply over-current condition. But a system shutdown may happen anyway if
the power load is too great.
2. Reduce the total power consumption by removing newly added or unused options like drives or
adaptors.
3. Use the IBM Power Configurator utility to determine current system power
consumption. For more information and to download the utility, go to
http://www-03.ibm.com/systems/bladecenter/resources/powerconfig.html.
4. Replace the power supply with higher rated power.
Severity
Error
Serviceable
Yes
Automatically notify support
No
Alert Category
Critical - Fan Failure
SNMP Trap ID
11
CIM Information
Prefix: PLAT ID: 0810
User Response
Severity
Error
Serviceable
Yes
Automatically notify support
No
Alert Category
Critical - Memory
SNMP Trap ID
41
CIM Information
Prefix: PLAT ID: 0810
User Response
1. Check the system-event log for DIMM failure events (uncorrectable or PFA) and correct the
failures.
2. Re-enable mirroring in the Setup utility.
Severity
Warning
Serviceable
Yes
Automatically notify support
1. Reseat the left-side cover (see Removing the left-side cover and Installing the left-side cover).
2. Reseat the left-side cover/power cut-off switch assembly (see Removing the left-side
cover/power cut-off switch and Installing the left-side cover/power cut-off switch).
3. Replace the left-side cover.
4. Replace the left-side cover/power cut-off switch assembly.
Severity
Error
Serviceable
Yes
Automatically notify support
No
Alert Category
Critical - CPU
SNMP Trap ID
40
CIM Information
Prefix: PLAT ID: 0042
User Response
1. Make sure that the latest level of firmware and device drivers are installed for all adapters and
standard devices, such as Ethernet, SCSI, and SAS. Important: Some cluster solutions require
specific code levels or coordinated code updates. If the device is part of a cluster solution, verify
that the latest level of code is supported for the cluster solution before you update the code.
2. Update the firmware (UEFI and IMM) to the latest level (Updating the firmware).
3. Run the DSA program.
4. Reseat the adapter.
5. Replace the adapter.
Severity
Error
Serviceable
Yes
Automatically notify support
No
Alert Category
Critical - CPU
SNMP Trap ID
40
CIM Information
Prefix: PLAT ID: 0042
User Response
1. Make sure that the latest level of firmware and device drivers are installed for all adapters and
standard devices, such as Ethernet, SCSI, and SAS. Important: Some cluster solutions require
specific code levels or coordinated code updates. If the device is part of a cluster solution, verify
that the latest level of code is supported for the cluster solution before you update the code.
2. Update the firmware (UEFI and IMM) to the latest level (Updating the firmware).
3. Run the DSA program.
4. Reseat the adapter.
5. Replace the adapter.
6. (Trained technician only) Replace microprocessor n.
7. (Trained technician only) Replace the system board. (n = microprocessor number)
Severity
Info
CIM Information
Prefix: PLAT ID: 0084
User Response
No action; information only.
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
System - Other
SNMP Trap ID
CIM Information
Prefix: PLAT ID: 0084
User Response
No action; information only.
Severity
Info
Serviceable
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Critical - Hard Disk drive
SNMP Trap ID
5
CIM Information
Prefix: PLAT ID: 0162
User Response
No action; information only.
Severity
Info
Serviceable
No
Automatically notify support
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Critical - Hard Disk drive
SNMP Trap ID
5
CIM Information
Prefix: PLAT ID: 0162
User Response
No action; information only.
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Critical - Hard Disk drive
SNMP Trap ID
5
CIM Information
Prefix: PLAT ID: 0162
User Response
No action; information only.
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Critical - Hard Disk drive
SNMP Trap ID
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Critical - Hard Disk drive
SNMP Trap ID
5
CIM Information
Prefix: PLAT ID: 0162
User Response
No action; information only.
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Critical - Hard Disk drive
SNMP Trap ID
5
CIM Information
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Critical - Hard Disk drive
SNMP Trap ID
5
CIM Information
Prefix: PLAT ID: 0162
User Response
No action; information only.
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Critical - Hard Disk drive
SNMP Trap ID
5
CIM Information
Prefix: PLAT ID: 0162
User Response
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Critical - Hard Disk drive
SNMP Trap ID
5
CIM Information
Prefix: PLAT ID: 0162
User Response
No action; information only.
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Critical - Hard Disk drive
SNMP Trap ID
5
CIM Information
Prefix: PLAT ID: 0162
User Response
No action; information only.
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Critical - Hard Disk drive
SNMP Trap ID
5
CIM Information
Prefix: PLAT ID: 0162
User Response
No action; information only.
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Critical - Hard Disk drive
SNMP Trap ID
5
CIM Information
Prefix: PLAT ID: 0162
User Response
No action; information only.
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Critical - Hard Disk drive
SNMP Trap ID
5
CIM Information
Prefix: PLAT ID: 0162
User Response
No action; information only.
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Critical - Hard Disk drive
SNMP Trap ID
5
CIM Information
Prefix: PLAT ID: 0162
User Response
No action; information only.
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Critical - Hard Disk drive
SNMP Trap ID
5
CIM Information
Prefix: PLAT ID: 0162
User Response
No action; information only.
Severity
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Critical - Hard Disk drive
SNMP Trap ID
5
CIM Information
Prefix: PLAT ID: 0162
User Response
No action; information only.
Severity
Info
Serviceable
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Critical - Hard Disk drive
SNMP Trap ID
5
CIM Information
Prefix: PLAT ID: 0162
User Response
No action; information only.
Severity
Info
Serviceable
No
Automatically notify support
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Critical - Hard Disk drive
SNMP Trap ID
5
CIM Information
Prefix: PLAT ID: 0162
User Response
No action; information only.
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Critical - Hard Disk drive
SNMP Trap ID
5
CIM Information
Prefix: PLAT ID: 0162
User Response
No action; information only.
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Critical - Hard Disk drive
SNMP Trap ID
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Critical - Hard Disk drive
SNMP Trap ID
5
CIM Information
Prefix: PLAT ID: 0162
User Response
No action; information only.
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Critical - Hard Disk drive
SNMP Trap ID
5
CIM Information
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Critical - Hard Disk drive
SNMP Trap ID
5
CIM Information
Prefix: PLAT ID: 0162
User Response
No action; information only.
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Critical - Hard Disk drive
SNMP Trap ID
5
CIM Information
Prefix: PLAT ID: 0162
User Response
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Critical - Hard Disk drive
SNMP Trap ID
5
CIM Information
Prefix: PLAT ID: 0162
User Response
No action; information only.
Severity
Error
Serviceable
Yes
Automatically notify support
No
Alert Category
Critical - Memory
SNMP Trap ID
41
CIM Information
Prefix: PLAT ID: 0794
User Response
Severity
Error
Serviceable
Yes
Automatically notify support
No
Alert Category
Critical - Memory
SNMP Trap ID
41
CIM Information
Prefix: PLAT ID: 0132
User Response
1. Make sure the server meets the minimum configuration to start (see Power-supply LEDs).
2. Update the server firmware on the primary page. Important: Some cluster solutions require
specific code levels or coordinated code updates. If the device is part of a cluster solution, verify
that the latest level of code is supported for the cluster solution before you update the code.
3. (Trained technician only) Replace the system board.
Firmware Error : Sys Boot Status :
Severity
Error
Serviceable
Yes
Automatically notify support
No
Alert Category
Critical - Hard Disk drive
SNMP Trap ID
5
CIM Information
Prefix: PLAT ID: 0770
User Response
This is a UEFI detected event. The UEFI(POST) error code for this event can be found in the logged
IMM message text. Please refer to the UEFI(POST) error code in the "UEFI(POST) error code" section
of the Information Center for the appropriate user response. Firmware Error : Sys Boot Status :
Severity
Error
Serviceable
Yes
Automatically notify support
No
Alert Category
Critical - Other
SNMP Trap ID
50
CIM Information
Prefix: PLAT ID: 0795
User Response
This is a UEFI detected event. The UEFI(POST) error code for this event can be found in the logged
IMM message text. Please refer to the UEFI(POST) error code in the "UEFI(POST) error code" section
of the Information Center for the appropriate user response. Firmware Error : Sys Boot Status :
Severity
Error
Serviceable
Yes
Automatically notify support
No
Alert Category
Critical - Other
SNMP Trap ID
50
CIM Information
Prefix: PLAT ID: 0764
User Response
This is a UEFI detected event. The UEFI(POST) error code for this event can be found in the logged
IMM message text. Please refer to the UEFI(POST) error code in the "UEFI(POST) error code" section
of the Information Center for the appropriate user response. Firmware Error : Sys Boot Status :
Severity
Error
Serviceable
Yes
Automatically notify support
No
Alert Category
Critical - Other
SNMP Trap ID
50
CIM Information
Prefix: PLAT ID: 0766
User Response
Severity
Info
Serviceable
Yes
Automatically notify support
No
Alert Category
Critical - Other
SNMP Trap ID
40
CIM Information
Prefix: PLAT ID: 0850
User Response
1. Make sure the server meets the minimum configuration to start (see Power-supply LEDs).
2. Recover the server firmware from the backup page: a. Restart the server. b. At the prompt,
press F3 to recover the firmware.
3. Update the server firmware to the latest level (see Updating the firmware). Important: Some
cluster solutions require specific code levels or coordinated code updates. If the device is part
of a cluster solution, verify that the latest level of code is supported for the cluster solution
before you update the code.
4. Remove components one at a time, restarting the server each time, to see if the problem
goes away.
5. If the problem remains, (trained service technician) replace the system board.
Firmware Error : Sys Boot Status :
Severity
Error
Severity
Error
Serviceable
Yes
Automatically notify support
No
Alert Category
Critical - Other
SNMP Trap ID
50
CIM Information
Prefix: PLAT ID: 0184
User Response
This is a UEFI detected event. The UEFI(POST) error code for this event can be found in the logged
IMM message text. Please refer to the UEFI(POST) error code in the "UEFI(POST) error code" section
of the Information Center for the appropriate user response. Firmware Error : Sys Boot Status :
Severity
Error
Serviceable
Yes
Automatically notify support
Yes
Alert Category
Critical - Other
SNMP Trap ID
50
CIM Information
Prefix: PLAT ID: 0330
User Response
Severity
Error
Serviceable
Yes
Automatically notify support
Yes
Alert Category
Critical - Other
SNMP Trap ID
50
CIM Information
Prefix: PLAT ID: 0330
User Response
Severity
Error
Serviceable
Yes
Automatically notify support
Yes
Alert Category
Critical - Other
SNMP Trap ID
50
CIM Information
Prefix: PLAT ID: 0330
Severity
Error
Serviceable
Yes
Automatically notify support
Yes
Alert Category
Critical - Other
SNMP Trap ID
50
CIM Information
Prefix: PLAT ID: 0330
User Response
Severity
Error
Serviceable
Yes
Automatically notify support
Yes
Alert Category
Critical - Other
SNMP Trap ID
50
CIM Information
Prefix: PLAT ID: 0330
User Response
Severity
Error
Serviceable
Yes
Automatically notify support
Yes
Alert Category
Severity
Error
Serviceable
Yes
Automatically notify support
Yes
Alert Category
Critical - Other
SNMP Trap ID
50
CIM Information
Prefix: PLAT ID: 0330
User Response
Severity
Error
Serviceable
Yes
Automatically notify support
Yes
Alert Category
Critical - Other
SNMP Trap ID
50
CIM Information
Prefix: PLAT ID: 0330
User Response
Severity
Error
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
System - Other
SNMP Trap ID
CIM Information
Prefix: PLAT ID: 0368
User Response
No action; information only.
Severity
Warning
Serviceable
Yes
Automatically notify support
No
Alert Category
Warning - Other
SNMP Trap ID
60
CIM Information
Prefix: PLAT ID: 0398
User Response
1. Turn off the server and disconnect the power cords. Reconnect the power cords and restart
the server.
2. If the problem remains, (trained technician only) replace the system board.
Severity
Error
Serviceable
Yes
Automatically notify support
No
Alert Category
Critical - Temperature
SNMP Trap ID
0
CIM Information
Prefix: PLAT ID: 0036
1. Make sure that the fans are operating. There are no obstructions to the airflow (front and rear of
the server), the air baffles are in place and correctly installed, and the server cover is installed
and completely closed.
2. Make sure that the heat sink for microprocessor n is installed correctly.
3. (Trained technician only) Replace microprocessor n. (n = microprocessor number)
Severity
Error
Serviceable
Yes
Automatically notify support
No
Alert Category
Critical - Temperature
SNMP Trap ID
0
CIM Information
Prefix: PLAT ID: 0036
User Response
1. Make sure that the fans are operating. There are no obstructions to the airflow (front and rear of
the server), the air baffles are in place and correctly installed, and the server cover is installed
and completely closed.
2. Make sure that the heat sink for microprocessor n is installed correctly.
3. (Trained technician only) Replace microprocessor n. (n = microprocessor number)
Severity
Error
Severity
Error
Serviceable
Yes
Automatically notify support
Yes
Alert Category
Critical - Power
SNMP Trap ID
4
CIM Information
Prefix: PLAT ID: 0086
User Response
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
System - Other
SNMP Trap ID
CIM Information
Prefix: PLAT ID: 0108
User Response
No action; information only.
Severity
Error
Serviceable
Yes
Automatically notify support
Yes
Alert Category
Critical - Memory
SNMP Trap ID
41
CIM Information
Prefix: PLAT ID: 0138
User Response
1. Check the IBM support website for an applicable retain tip or firmware update that applies
to this memory error.
2. Swap the affected DIMMs (as indicated by the error LEDs on the system board or the event
logs) to a different memory channel or microprocessor.
Severity
Error
Serviceable
Yes
Automatically notify support
Yes
Alert Category
Critical - Memory
SNMP Trap ID
41
CIM Information
Prefix: PLAT ID: 0138
User Response
1. Check the IBM support website for an applicable retain tip or firmware update that applies
to this memory error.
2. Swap the affected DIMMs (as indicated by the error LEDs on the system board or the event
logs) to a different memory channel or microprocessor.
3. If the problem follows the DIMM, replace the failing DIMM.
4. (Trained technician only) If the problem occurs on the same DIMM connector, check the DIMM
connector. If the connector contains any foreign material or is damaged, replace the system
board.
5. (Trained technician only) Remove the affected microprocessor and check the microprocessor
socket pins for any damaged pins. If a damage is found, replace the system board.
6. (Trained technician only) Replace the affected microprocessor.
Severity
Error
Serviceable
Yes
Automatically notify support
Yes
Alert Category
Critical - Memory
SNMP Trap ID
41
CIM Information
Prefix: PLAT ID: 0138
User Response
1. Check the IBM support website for an applicable retain tip or firmware update that applies
to this memory error.
2. Swap the affected DIMMs (as indicated by the error LEDs on the system board or the event
logs) to a different memory channel or microprocessor.
3. If the problem follows the DIMM, replace the failing DIMM.
4. (Trained technician only) If the problem occurs on the same DIMM connector, check the DIMM
connector. If the connector contains any foreign material or is damaged, replace the system
board.
5. (Trained technician only) Remove the affected microprocessor and check the microprocessor
socket pins for any damaged pins. If a damage is found, replace the system board.
6. (Trained technician only) Replace the affected microprocessor.
7. Manually re-enable all affected DIMMs if the server firmware version is older than UEFI v1.10.
If the server firmware version is UEFI v1.10 or newer, disconnect and reconnect the server
to the power source and restart the server.
8. (Trained Service technician only) Replace the affected microprocessor.
Severity
Error
Serviceable
Yes
Automatically notify support
Yes
Alert Category
Critical - Memory
SNMP Trap ID
41
CIM Information
Prefix: PLAT ID: 0138
User Response
1. Check the IBM support website for an applicable retain tip or firmware update that applies
to this memory error.
2. Swap the affected DIMMs (as indicated by the error LEDs on the system board or the event
logs) to a different memory channel or microprocessor.
3. If the problem follows the DIMM, replace the failing DIMM.
4. (Trained technician only) If the problem occurs on the same DIMM connector, check the DIMM
connector. If the connector contains any foreign material or is damaged, replace the system
board.
5. (Trained technician only) Remove the affected microprocessor and check the microprocessor
socket pins for any damaged pins. If a damage is found, replace the system board.
6. (Trained technician only) Replace the affected microprocessor.
7. Manually re-enable all affected DIMMs if the server firmware version is older than UEFI v1.10.
If the server firmware version is UEFI v1.10 or newer, disconnect and reconnect the server
to the power source and restart the server.
8. (Trained Service technician only) Replace the affected microprocessor.
Severity
Error
Serviceable
Yes
1. Check the IBM support website for an applicable retain tip or firmware update that applies
to this memory error.
2. Swap the affected DIMMs (as indicated by the error LEDs on the system board or the event
logs) to a different memory channel or microprocessor.
3. If the problem follows the DIMM, replace the failing DIMM.
4. (Trained technician only) If the problem occurs on the same DIMM connector, check the DIMM
connector. If the connector contains any foreign material or is damaged, replace the system
board.
5. (Trained technician only) Remove the affected microprocessor and check the microprocessor
socket pins for any damaged pins. If a damage is found, replace the system board.
6. (Trained technician only) Replace the affected microprocessor.
7. Manually re-enable all affected DIMMs if the server firmware version is older than UEFI v1.10.
If the server firmware version is UEFI v1.10 or newer, disconnect and reconnect the server
to the power source and restart the server.
8. (Trained Service technician only) Replace the affected microprocessor.
Severity
Error
Serviceable
Yes
Automatically notify support
Yes
Alert Category
Critical - Memory
SNMP Trap ID
41
CIM Information
Prefix: PLAT ID: 0138
1. Check the IBM support website for an applicable retain tip or firmware update that applies
to this memory error.
2. Swap the affected DIMMs (as indicated by the error LEDs on the system board or the event
logs) to a different memory channel or microprocessor.
3. If the problem follows the DIMM, replace the failing DIMM.
4. (Trained technician only) If the problem occurs on the same DIMM connector, check the DIMM
connector. If the connector contains any foreign material or is damaged, replace the system
board.
5. (Trained technician only) Remove the affected microprocessor and check the microprocessor
socket pins for any damaged pins. If a damage is found, replace the system board.
6. (Trained technician only) Replace the affected microprocessor.
7. Manually re-enable all affected DIMMs if the server firmware version is older than UEFI v1.10.
If the server firmware version is UEFI v1.10 or newer, disconnect and reconnect the server
to the power source and restart the server.
8. (Trained Service technician only) Replace the affected microprocessor.
Severity
Error
Serviceable
Yes
Automatically notify support
Yes
Alert Category
Critical - Memory
SNMP Trap ID
41
CIM Information
Prefix: PLAT ID: 0138
User Response
1. Check the IBM support website for an applicable retain tip or firmware update that applies
to this memory error.
2. Swap the affected DIMMs (as indicated by the error LEDs on the system board or the event
logs) to a different memory channel or microprocessor.
3. If the problem follows the DIMM, replace the failing DIMM.
Severity
Error
Serviceable
Yes
Automatically notify support
Yes
Alert Category
Critical - Memory
SNMP Trap ID
41
CIM Information
Prefix: PLAT ID: 0138
User Response
1. Check the IBM support website for an applicable retain tip or firmware update that applies
to this memory error.
2. Swap the affected DIMMs (as indicated by the error LEDs on the system board or the event
logs) to a different memory channel or microprocessor.
3. If the problem follows the DIMM, replace the failing DIMM.
4. (Trained technician only) If the problem occurs on the same DIMM connector, check the DIMM
connector. If the connector contains any foreign material or is damaged, replace the system
board.
5. (Trained technician only) Remove the affected microprocessor and check the microprocessor
socket pins for any damaged pins. If a damage is found, replace the system board.
6. (Trained technician only) Replace the affected microprocessor.
7. Manually re-enable all affected DIMMs if the server firmware version is older than UEFI v1.10.
If the server firmware version is UEFI v1.10 or newer, disconnect and reconnect the server
to the power source and restart the server.
Severity
Error
Serviceable
Yes
Automatically notify support
Yes
Alert Category
Critical - Memory
SNMP Trap ID
41
CIM Information
Prefix: PLAT ID: 0138
User Response
1. Check the IBM support website for an applicable retain tip or firmware update that applies
to this memory error.
2. Swap the affected DIMMs (as indicated by the error LEDs on the system board or the event
logs) to a different memory channel or microprocessor.
3. If the problem follows the DIMM, replace the failing DIMM.
4. (Trained technician only) If the problem occurs on the same DIMM connector, check the DIMM
connector. If the connector contains any foreign material or is damaged, replace the system
board.
5. (Trained technician only) Remove the affected microprocessor and check the microprocessor
socket pins for any damaged pins. If a damage is found, replace the system board.
6. (Trained technician only) Replace the affected microprocessor.
7. Manually re-enable all affected DIMMs if the server firmware version is older than UEFI v1.10.
If the server firmware version is UEFI v1.10 or newer, disconnect and reconnect the server
to the power source and restart the server.
8. (Trained Service technician only) Replace the affected microprocessor.
1. Check the IBM support website for an applicable retain tip or firmware update that applies
to this memory error.
2. Swap the affected DIMMs (as indicated by the error LEDs on the system board or the event
logs) to a different memory channel or microprocessor.
3. If the problem follows the DIMM, replace the failing DIMM.
4. (Trained technician only) If the problem occurs on the same DIMM connector, check the DIMM
connector. If the connector contains any foreign material or is damaged, replace the system
board.
5. (Trained technician only) Remove the affected microprocessor and check the microprocessor
socket pins for any damaged pins. If a damage is found, replace the system board.
6. (Trained technician only) Replace the affected microprocessor.
7. Manually re-enable all affected DIMMs if the server firmware version is older than UEFI v1.10.
If the server firmware version is UEFI v1.10 or newer, disconnect and reconnect the server
to the power source and restart the server.
8. (Trained Service technician only) Replace the affected microprocessor.
Severity
Error
Serviceable
Yes
Automatically notify support
Yes
1. Check the IBM support website for an applicable retain tip or firmware update that applies
to this memory error.
2. Swap the affected DIMMs (as indicated by the error LEDs on the system board or the event
logs) to a different memory channel or microprocessor.
3. If the problem follows the DIMM, replace the failing DIMM.
4. (Trained technician only) If the problem occurs on the same DIMM connector, check the DIMM
connector. If the connector contains any foreign material or is damaged, replace the system
board.
5. (Trained technician only) Remove the affected microprocessor and check the microprocessor
socket pins for any damaged pins. If a damage is found, replace the system board.
6. (Trained technician only) Replace the affected microprocessor.
7. Manually re-enable all affected DIMMs if the server firmware version is older than UEFI v1.10.
If the server firmware version is UEFI v1.10 or newer, disconnect and reconnect the server
to the power source and restart the server.
8. (Trained Service technician only) Replace the affected microprocessor.
Severity
Error
Serviceable
Yes
Automatically notify support
Yes
Alert Category
Critical - Memory
SNMP Trap ID
41
CIM Information
Prefix: PLAT ID: 0138
User Response
Severity
Error
Serviceable
Yes
Automatically notify support
Yes
Alert Category
Critical - Memory
SNMP Trap ID
41
CIM Information
Prefix: PLAT ID: 0138
User Response
1. Check the IBM support website for an applicable retain tip or firmware update that applies
to this memory error.
2. Swap the affected DIMMs (as indicated by the error LEDs on the system board or the event
logs) to a different memory channel or microprocessor.
3. If the problem follows the DIMM, replace the failing DIMM.
4. (Trained technician only) If the problem occurs on the same DIMM connector, check the DIMM
connector. If the connector contains any foreign material or is damaged, replace the system
board.
Severity
Error
Serviceable
Yes
Automatically notify support
Yes
Alert Category
Critical - Memory
SNMP Trap ID
41
CIM Information
Prefix: PLAT ID: 0138
User Response
1. Check the IBM support website for an applicable retain tip or firmware update that applies
to this memory error.
2. Swap the affected DIMMs (as indicated by the error LEDs on the system board or the event
logs) to a different memory channel or microprocessor.
3. If the problem follows the DIMM, replace the failing DIMM.
4. (Trained technician only) If the problem occurs on the same DIMM connector, check the DIMM
connector. If the connector contains any foreign material or is damaged, replace the system
board.
5. (Trained technician only) Remove the affected microprocessor and check the microprocessor
socket pins for any damaged pins. If a damage is found, replace the system board.
6. (Trained technician only) Replace the affected microprocessor.
7. Manually re-enable all affected DIMMs if the server firmware version is older than UEFI v1.10.
If the server firmware version is UEFI v1.10 or newer, disconnect and reconnect the server
to the power source and restart the server.
8. (Trained Service technician only) Replace the affected microprocessor.
Severity
Error
Serviceable
Yes
Automatically notify support
Yes
Alert Category
Critical - Memory
SNMP Trap ID
41
CIM Information
Prefix: PLAT ID: 0138
User Response
1. Check the IBM support website for an applicable retain tip or firmware update that applies
to this memory error.
2. Swap the affected DIMMs (as indicated by the error LEDs on the system board or the event
logs) to a different memory channel or microprocessor.
3. If the problem follows the DIMM, replace the failing DIMM.
4. (Trained technician only) If the problem occurs on the same DIMM connector, check the DIMM
connector. If the connector contains any foreign material or is damaged, replace the system
board.
5. (Trained technician only) Remove the affected microprocessor and check the microprocessor
socket pins for any damaged pins. If a damage is found, replace the system board.
6. (Trained technician only) Replace the affected microprocessor.
7. Manually re-enable all affected DIMMs if the server firmware version is older than UEFI v1.10.
If the server firmware version is UEFI v1.10 or newer, disconnect and reconnect the server
to the power source and restart the server.
8. (Trained Service technician only) Replace the affected microprocessor.
Severity
1. Check the IBM support website for an applicable retain tip or firmware update that applies
to this memory error.
2. Swap the affected DIMMs (as indicated by the error LEDs on the system board or the event
logs) to a different memory channel or microprocessor.
3. If the problem follows the DIMM, replace the failing DIMM.
4. (Trained technician only) If the problem occurs on the same DIMM connector, check the DIMM
connector. If the connector contains any foreign material or is damaged, replace the system
board.
5. (Trained technician only) Remove the affected microprocessor and check the microprocessor
socket pins for any damaged pins. If a damage is found, replace the system board.
6. (Trained technician only) Replace the affected microprocessor.
7. Manually re-enable all affected DIMMs if the server firmware version is older than UEFI v1.10.
If the server firmware version is UEFI v1.10 or newer, disconnect and reconnect the server
to the power source and restart the server.
8. (Trained Service technician only) Replace the affected microprocessor.
Severity
Error
Serviceable
Yes
Automatically notify support
Yes
Alert Category
Critical - Memory
SNMP Trap ID
1. Check the IBM support website for an applicable retain tip or firmware update that applies
to this memory error.
2. Swap the affected DIMMs (as indicated by the error LEDs on the system board or the event
logs) to a different memory channel or microprocessor.
3. If the problem follows the DIMM, replace the failing DIMM.
4. (Trained technician only) If the problem occurs on the same DIMM connector, check the DIMM
connector. If the connector contains any foreign material or is damaged, replace the system
board.
5. (Trained technician only) Remove the affected microprocessor and check the microprocessor
socket pins for any damaged pins. If a damage is found, replace the system board.
6. (Trained technician only) Replace the affected microprocessor.
7. Manually re-enable all affected DIMMs if the server firmware version is older than UEFI v1.10.
If the server firmware version is UEFI v1.10 or newer, disconnect and reconnect the server
to the power source and restart the server.
8. (Trained Service technician only) Replace the affected microprocessor.
Severity
Error
Serviceable
Yes
Automatically notify support
Yes
Alert Category
Critical - Memory
SNMP Trap ID
41
CIM Information
Prefix: PLAT ID: 0138
User Response
1. Check the IBM support website for an applicable retain tip or firmware update that applies
to this memory error.
Severity
Error
Serviceable
Yes
Automatically notify support
Yes
Alert Category
Critical - Memory
SNMP Trap ID
41
CIM Information
Prefix: PLAT ID: 0138
User Response
1. Check the IBM support website for an applicable retain tip or firmware update that applies
to this memory error.
2. Swap the affected DIMMs (as indicated by the error LEDs on the system board or the event
logs) to a different memory channel or microprocessor.
3. If the problem follows the DIMM, replace the failing DIMM.
4. (Trained technician only) If the problem occurs on the same DIMM connector, check the DIMM
connector. If the connector contains any foreign material or is damaged, replace the system
board.
5. (Trained technician only) Remove the affected microprocessor and check the microprocessor
socket pins for any damaged pins. If a damage is found, replace the system board.
Severity
Error
Serviceable
Yes
Automatically notify support
Yes
Alert Category
Critical - Memory
SNMP Trap ID
41
CIM Information
Prefix: PLAT ID: 0138
User Response
1. Check the IBM support website for an applicable retain tip or firmware update that applies
to this memory error.
2. Swap the affected DIMMs (as indicated by the error LEDs on the system board or the event
logs) to a different memory channel or microprocessor.
3. If the problem follows the DIMM, replace the failing DIMM.
4. (Trained technician only) If the problem occurs on the same DIMM connector, check the DIMM
connector. If the connector contains any foreign material or is damaged, replace the system
board.
5. (Trained technician only) Remove the affected microprocessor and check the microprocessor
socket pins for any damaged pins. If a damage is found, replace the system board.
6. (Trained technician only) Replace the affected microprocessor.
7. Manually re-enable all affected DIMMs if the server firmware version is older than UEFI v1.10.
If the server firmware version is UEFI v1.10 or newer, disconnect and reconnect the server
to the power source and restart the server.
8. (Trained Service technician only) Replace the affected microprocessor.
Severity
Error
Serviceable
Yes
Automatically notify support
Yes
Alert Category
Critical - Memory
SNMP Trap ID
41
CIM Information
Prefix: PLAT ID: 0138
User Response
1. Check the IBM support website for an applicable retain tip or firmware update that applies
to this memory error.
2. Swap the affected DIMMs (as indicated by the error LEDs on the system board or the event
logs) to a different memory channel or microprocessor.
3. If the problem follows the DIMM, replace the failing DIMM.
4. (Trained technician only) If the problem occurs on the same DIMM connector, check the DIMM
connector. If the connector contains any foreign material or is damaged, replace the system
board.
5. (Trained technician only) Remove the affected microprocessor and check the microprocessor
socket pins for any damaged pins. If a damage is found, replace the system board.
6. (Trained technician only) Replace the affected microprocessor.
7. Manually re-enable all affected DIMMs if the server firmware version is older than UEFI v1.10.
If the server firmware version is UEFI v1.10 or newer, disconnect and reconnect the server
to the power source and restart the server.
8. (Trained Service technician only) Replace the affected microprocessor.
Severity
Error
1. Check the IBM support website for an applicable retain tip or firmware update that applies
to this memory error.
2. Swap the affected DIMMs (as indicated by the error LEDs on the system board or the event
logs) to a different memory channel or microprocessor.
3. If the problem follows the DIMM, replace the failing DIMM.
4. (Trained technician only) If the problem occurs on the same DIMM connector, check the DIMM
connector. If the connector contains any foreign material or is damaged, replace the system
board.
5. (Trained technician only) Remove the affected microprocessor and check the microprocessor
socket pins for any damaged pins. If a damage is found, replace the system board.
6. (Trained technician only) Replace the affected microprocessor.
7. Manually re-enable all affected DIMMs if the server firmware version is older than UEFI v1.10.
If the server firmware version is UEFI v1.10 or newer, disconnect and reconnect the server
to the power source and restart the server.
8. (Trained Service technician only) Replace the affected microprocessor.
Severity
Error
Serviceable
Yes
Automatically notify support
Yes
Alert Category
Critical - Memory
SNMP Trap ID
41
1. Check the IBM support website for an applicable retain tip or firmware update that applies
to this memory error.
2. Swap the affected DIMMs (as indicated by the error LEDs on the system board or the event
logs) to a different memory channel or microprocessor.
3. If the problem follows the DIMM, replace the failing DIMM.
4. (Trained technician only) If the problem occurs on the same DIMM connector, check the DIMM
connector. If the connector contains any foreign material or is damaged, replace the system
board.
5. (Trained technician only) Remove the affected microprocessor and check the microprocessor
socket pins for any damaged pins. If a damage is found, replace the system board.
6. (Trained technician only) Replace the affected microprocessor.
7. Manually re-enable all affected DIMMs if the server firmware version is older than UEFI v1.10.
If the server firmware version is UEFI v1.10 or newer, disconnect and reconnect the server
to the power source and restart the server.
8. (Trained Service technician only) Replace the affected microprocessor.
Severity
Error
Serviceable
Yes
Automatically notify support
Yes
Alert Category
Critical - Memory
SNMP Trap ID
41
CIM Information
Prefix: PLAT ID: 0138
User Response
1. Check the IBM support website for an applicable retain tip or firmware update that applies
to this memory error.
2. Swap the affected DIMMs (as indicated by the error LEDs on the system board or the event
logs) to a different memory channel or microprocessor.
Severity
Error
Serviceable
Yes
Automatically notify support
Yes
Alert Category
Critical - Memory
SNMP Trap ID
41
CIM Information
Prefix: PLAT ID: 0138
User Response
1. Check the IBM support website for an applicable retain tip or firmware update that applies
to this memory error.
2. Swap the affected DIMMs (as indicated by the error LEDs on the system board or the event
logs) to a different memory channel or microprocessor.
3. If the problem follows the DIMM, replace the failing DIMM.
4. (Trained technician only) If the problem occurs on the same DIMM connector, check the DIMM
connector. If the connector contains any foreign material or is damaged, replace the system
board.
5. (Trained technician only) Remove the affected microprocessor and check the microprocessor
socket pins for any damaged pins. If a damage is found, replace the system board.
6. (Trained technician only) Replace the affected microprocessor.
Severity
Error
Serviceable
Yes
Automatically notify support
Yes
Alert Category
Critical - Hard Disk drive
SNMP Trap ID
5
CIM Information
Prefix: PLAT ID: 0164
User Response
Severity
Error
Serviceable
Yes
Automatically notify support
Severity
Error
Serviceable
Yes
Automatically notify support
Yes
Alert Category
Critical - Hard Disk drive
SNMP Trap ID
5
CIM Information
Prefix: PLAT ID: 0164
User Response
Severity
Error
Serviceable
Yes
Automatically notify support
Yes
Alert Category
Critical - Hard Disk drive
SNMP Trap ID
5
CIM Information
Prefix: PLAT ID: 0164
User Response
Severity
Error
Serviceable
Yes
Automatically notify support
Yes
Alert Category
Critical - Hard Disk drive
SNMP Trap ID
5
Severity
Error
Serviceable
Yes
Automatically notify support
Yes
Alert Category
Critical - Hard Disk drive
SNMP Trap ID
5
CIM Information
Prefix: PLAT ID: 0164
User Response
Severity
Error
Serviceable
Yes
Automatically notify support
Yes
Alert Category
Critical - Hard Disk drive
SNMP Trap ID
5
CIM Information
Prefix: PLAT ID: 0164
User Response
Severity
Error
Serviceable
Yes
Automatically notify support
Yes
Alert Category
Critical - Hard Disk drive
SNMP Trap ID
5
CIM Information
Prefix: PLAT ID: 0164
User Response
Severity
Error
Serviceable
Yes
Severity
Error
Serviceable
Yes
Automatically notify support
Yes
Alert Category
Critical - Hard Disk drive
SNMP Trap ID
5
CIM Information
Prefix: PLAT ID: 0164
User Response
Severity
Error
Serviceable
Yes
Automatically notify support
Yes
Alert Category
Critical - Hard Disk drive
SNMP Trap ID
5
CIM Information
Prefix: PLAT ID: 0164
User Response
Severity
Error
Serviceable
Yes
Automatically notify support
Yes
Alert Category
Critical - Hard Disk drive
SNMP Trap ID
5
Severity
Error
Serviceable
Yes
Automatically notify support
Yes
Alert Category
Critical - Hard Disk drive
SNMP Trap ID
5
CIM Information
Prefix: PLAT ID: 0164
User Response
Severity
Error
Serviceable
Yes
Automatically notify support
Yes
Alert Category
Critical - Hard Disk drive
SNMP Trap ID
5
CIM Information
Prefix: PLAT ID: 0164
User Response
Severity
Error
Serviceable
Yes
Automatically notify support
Yes
Alert Category
Critical - Hard Disk drive
SNMP Trap ID
5
CIM Information
Prefix: PLAT ID: 0164
User Response
Severity
Error
Serviceable
Yes
Severity
Error
Serviceable
Yes
Automatically notify support
Yes
Alert Category
Critical - Hard Disk drive
SNMP Trap ID
5
CIM Information
Prefix: PLAT ID: 0164
User Response
Severity
Error
Serviceable
Yes
Automatically notify support
Yes
Alert Category
Critical - Hard Disk drive
SNMP Trap ID
5
CIM Information
Prefix: PLAT ID: 0164
User Response
Severity
Error
Serviceable
Yes
Automatically notify support
Yes
Alert Category
Critical - Hard Disk drive
SNMP Trap ID
5
Severity
Error
Serviceable
Yes
Automatically notify support
Yes
Alert Category
Critical - Hard Disk drive
SNMP Trap ID
5
CIM Information
Prefix: PLAT ID: 0164
User Response
Severity
Error
Serviceable
Yes
Automatically notify support
Yes
Alert Category
Critical - Hard Disk drive
SNMP Trap ID
5
CIM Information
Prefix: PLAT ID: 0164
User Response
Severity
Error
Serviceable
Yes
Automatically notify support
Yes
Alert Category
Critical - Hard Disk drive
SNMP Trap ID
5
CIM Information
Prefix: PLAT ID: 0164
User Response
Severity
Error
Serviceable
Yes
Severity
Error
Serviceable
Yes
Automatically notify support
Yes
Alert Category
Critical - Hard Disk drive
SNMP Trap ID
5
CIM Information
Prefix: PLAT ID: 0164
User Response
Severity
Error
Serviceable
Yes
Automatically notify support
Yes
Alert Category
Critical - Hard Disk drive
SNMP Trap ID
5
CIM Information
Prefix: PLAT ID: 0164
User Response
Severity
Error
Serviceable
Yes
Automatically notify support
Yes
Alert Category
Critical - Hard Disk drive
SNMP Trap ID
5
Severity
Error
Serviceable
Yes
Automatically notify support
Yes
Alert Category
Critical - Hard Disk drive
SNMP Trap ID
5
CIM Information
Prefix: PLAT ID: 0164
User Response
Severity
Error
Serviceable
Yes
Automatically notify support
Yes
Alert Category
Critical - Hard Disk drive
SNMP Trap ID
5
CIM Information
Prefix: PLAT ID: 0164
User Response
Severity
Error
Serviceable
Yes
Automatically notify support
No
Alert Category
System - Boot failure
SNMP Trap ID
25
CIM Information
Prefix: PLAT ID: 0186
User Response
1. Make sure the server meets the minimum configuration to start (see Power-supply LEDs).
2. Update the server firmware on the primary page. Important: Some cluster solutions require
specific code levels or coordinated code updates. If the device is part of a cluster solution, verify
that the latest level of code is supported for the cluster solution before you update the code.
3. (Trained technician only) Replace the system board.
Severity
Error
Serviceable
Yes
Automatically notify support
Severity
Error
Serviceable
Yes
Automatically notify support
No
Alert Category
Critical - Other
SNMP Trap ID
50
CIM Information
Prefix: PLAT ID: 0224
User Response
Severity
CIM Information
Prefix: PLAT ID: 0370
User Response
No action; information only.
Severity
Error
Serviceable
Yes
Automatically notify support
Yes
Alert Category
Critical - CPU
SNMP Trap ID
40
CIM Information
Prefix: PLAT ID: 0044
User Response
1. Make sure that the latest levels of firmware and device drivers are installed for all adapters and
standard devices, such as Ethernet, SCSI, and SAS. Important: Some cluster solutions require
specific code levels or coordinated code updates. If the device is part of a cluster solution, verify
that the latest level of code is supported for the cluster solution before you update the code.
2. Update the firmware (UEFI and IMM) to the latest level (Updating the firmware).
3. Run the DSA program.
4. Reseat the adapter.
5. Replace the adapter.
6. (Trained technician only) Replace microprocessor n.
Severity
Error
Serviceable
Yes
Automatically notify support
Yes
Alert Category
Critical - CPU
SNMP Trap ID
40
CIM Information
Prefix: PLAT ID: 0044
User Response
1. Make sure that the latest levels of firmware and device drivers are installed for all adapters and
standard devices, such as Ethernet, SCSI, and SAS. Important: Some cluster solutions require
specific code levels or coordinated code updates. If the device is part of a cluster solution, verify
that the latest level of code is supported for the cluster solution before you update the code.
2. Update the firmware (UEFI and IMM) to the latest level (Updating the firmware).
3. Run the DSA program.
4. Reseat the adapter.
5. Replace the adapter.
6. (Trained technician only) Replace microprocessor n.
7. (Trained technician only) Replace the system board. (n = microprocessor number)
Severity
Error
Serviceable
1. Make sure that the latest levels of firmware and device drivers are installed for all adapters and
standard devices, such as Ethernet, SCSI, and SAS. Important: Some cluster solutions require
specific code levels or coordinated code updates. If the device is part of a cluster solution, verify
that the latest level of code is supported for the cluster solution before you update the code.
2. Update the firmware (UEFI and IMM) to the latest level (Updating the firmware).
3. Run the DSA program.
4. Reseat the adapter.
5. Replace the adapter.
6. (Trained technician only) Replace microprocessor n.
7. (Trained technician only) Replace the system board. (n = microprocessor number) One of
The CPUs :
Severity
Warning
Serviceable
Yes
Automatically notify support
Yes
Alert Category
System - Predicted Failure
SNMP Trap ID
27
CIM Information
Prefix: PLAT ID: 0168
User Response
Severity
Warning
Serviceable
Yes
Automatically notify support
Yes
Alert Category
System - Predicted Failure
SNMP Trap ID
27
CIM Information
Prefix: PLAT ID: 0168
User Response
Severity
Warning
Serviceable
Severity
Warning
Serviceable
Yes
Automatically notify support
Yes
Alert Category
System - Predicted Failure
SNMP Trap ID
27
CIM Information
Prefix: PLAT ID: 0168
User Response
Severity
Warning
Serviceable
Yes
Automatically notify support
Yes
Alert Category
System - Predicted Failure
SNMP Trap ID
27
CIM Information
Prefix: PLAT ID: 0168
User Response
Severity
Warning
Serviceable
Yes
Automatically notify support
Yes
Alert Category
System - Predicted Failure
SNMP Trap ID
27
Severity
Warning
Serviceable
Yes
Automatically notify support
Yes
Alert Category
System - Predicted Failure
SNMP Trap ID
27
CIM Information
Prefix: PLAT ID: 0168
User Response
Severity
Warning
Serviceable
Yes
Automatically notify support
Yes
Alert Category
System - Predicted Failure
SNMP Trap ID
27
CIM Information
Prefix: PLAT ID: 0168
User Response
Severity
Warning
Serviceable
Yes
Automatically notify support
Yes
Alert Category
System - Predicted Failure
SNMP Trap ID
27
CIM Information
Prefix: PLAT ID: 0168
User Response
Severity
Warning
Serviceable
Yes
Severity
Warning
Serviceable
Yes
Automatically notify support
Yes
Alert Category
System - Predicted Failure
SNMP Trap ID
27
CIM Information
Prefix: PLAT ID: 0168
User Response
Severity
Warning
Serviceable
Yes
Automatically notify support
Yes
Alert Category
System - Predicted Failure
SNMP Trap ID
27
CIM Information
Prefix: PLAT ID: 0168
User Response
Severity
Warning
Serviceable
Yes
Automatically notify support
Yes
Alert Category
System - Predicted Failure
SNMP Trap ID
27
Severity
Warning
Serviceable
Yes
Automatically notify support
Yes
Alert Category
System - Predicted Failure
SNMP Trap ID
27
CIM Information
Prefix: PLAT ID: 0168
User Response
Severity
Warning
Serviceable
Yes
Automatically notify support
Yes
Alert Category
System - Predicted Failure
SNMP Trap ID
27
CIM Information
Prefix: PLAT ID: 0168
User Response
Severity
Warning
Serviceable
Yes
Automatically notify support
Yes
Alert Category
System - Predicted Failure
SNMP Trap ID
27
CIM Information
Prefix: PLAT ID: 0168
User Response
Severity
Warning
Serviceable
Yes
Severity
Warning
Serviceable
Yes
Automatically notify support
Yes
Alert Category
System - Predicted Failure
SNMP Trap ID
27
CIM Information
Prefix: PLAT ID: 0168
User Response
Severity
Warning
Serviceable
Yes
Automatically notify support
Yes
Alert Category
System - Predicted Failure
SNMP Trap ID
27
CIM Information
Prefix: PLAT ID: 0168
User Response
Severity
Warning
Serviceable
Yes
Automatically notify support
Yes
Alert Category
System - Predicted Failure
SNMP Trap ID
27
Severity
Warning
Serviceable
Yes
Automatically notify support
Yes
Alert Category
System - Predicted Failure
SNMP Trap ID
27
CIM Information
Prefix: PLAT ID: 0168
User Response
Severity
Warning
Serviceable
Yes
Automatically notify support
Yes
Alert Category
System - Predicted Failure
SNMP Trap ID
27
CIM Information
Prefix: PLAT ID: 0168
User Response
Severity
Warning
Serviceable
Yes
Automatically notify support
Yes
Alert Category
System - Predicted Failure
SNMP Trap ID
27
CIM Information
Prefix: PLAT ID: 0168
User Response
Severity
Warning
Serviceable
Yes
Severity
Warning
Serviceable
Yes
Automatically notify support
Yes
Alert Category
System - Predicted Failure
SNMP Trap ID
27
CIM Information
Prefix: PLAT ID: 0168
User Response
Severity
Warning
Serviceable
Yes
Automatically notify support
Yes
Alert Category
System - Predicted Failure
SNMP Trap ID
27
CIM Information
Prefix: PLAT ID: 0168
User Response
Severity
Warning
Serviceable
Yes
Automatically notify support
Yes
Alert Category
System - Predicted Failure
SNMP Trap ID
27
Severity
Warning
Serviceable
Yes
Automatically notify support
Yes
Alert Category
System - Predicted Failure
SNMP Trap ID
27
CIM Information
Prefix: PLAT ID: 0168
User Response
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
System - Other
SNMP Trap ID
CIM Information
Prefix: PLAT ID: 0372
User Response
No action; information only.
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
System - Other
SNMP Trap ID
CIM Information
Prefix: PLAT ID: 0100
User Response
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
System - Other
SNMP Trap ID
CIM Information
Prefix: PLAT ID: 0100
Severity
Error
Serviceable
Yes
Automatically notify support
No
Alert Category
Critical - Memory
SNMP Trap ID
41
CIM Information
Prefix: PLAT ID: 0136
User Response
Note: Each time you install or remove a DIMM, you must disconnect the server from the power
source; then, wait 10 seconds before restarting the server.
1. Check the IBM support website for an applicable retain tip or firmware update that applies
to this memory error.
2. Make sure that the DIMMs are firmly seated and no foreign material is found in the DIMM
connector. Then, retry with the same DIMM.
3. If the problem is related to a DIMM, replace the failing DIMM indicated by the error LEDs.
4. If the problem occurs on the same DIMM connector, swap the affected DIMMs (as indicated
by the error LEDs on the system board or the event logs) to a different memory channel or
microprocessor.
5. (Trained technician only) If the problem occurs on the same DIMM connector, check the DIMM
connector. If the connector contains any foreign material or is damaged, replace the system
board.
6. (Trained service technician only) Remove the affected microprocessor and check the
microprocessor socket pins for any damaged pins. If a damage is found, replace the system
board.
7. (Trained service technician only) If the problem is related to microprocessor socket pins,
replace the system board.
Severity
Error
Serviceable
Yes
Automatically notify support
No
Alert Category
Critical - Memory
SNMP Trap ID
41
CIM Information
Prefix: PLAT ID: 0136
User Response
Note: Each time you install or remove a DIMM, you must disconnect the server from the power
source; then, wait 10 seconds before restarting the server.
1. Check the IBM support website for an applicable retain tip or firmware update that applies
to this memory error.
2. Make sure that the DIMMs are firmly seated and no foreign material is found in the DIMM
connector. Then, retry with the same DIMM.
3. If the problem is related to a DIMM, replace the failing DIMM indicated by the error LEDs.
4. If the problem occurs on the same DIMM connector, swap the affected DIMMs (as indicated
by the error LEDs on the system board or the event logs) to a different memory channel or
microprocessor.
5. (Trained technician only) If the problem occurs on the same DIMM connector, check the DIMM
connector. If the connector contains any foreign material or is damaged, replace the system
board.
6. (Trained service technician only) Remove the affected microprocessor and check the
microprocessor socket pins for any damaged pins. If a damage is found, replace the system
board.
7. (Trained service technician only) If the problem is related to microprocessor socket pins,
replace the system board.
Severity
Error
Serviceable
Yes
Automatically notify support
No
Alert Category
Severity
Error
Serviceable
Yes
Automatically notify support
No
Alert Category
Critical - Memory
SNMP Trap ID
41
CIM Information
Prefix: PLAT ID: 0136
User Response
Severity
Error
Serviceable
Yes
Automatically notify support
No
Alert Category
Critical - Memory
SNMP Trap ID
41
CIM Information
Prefix: PLAT ID: 0136
User Response
Note: Each time you install or remove a DIMM, you must disconnect the server from the power
source; then, wait 10 seconds before restarting the server.
1. Check the IBM support website for an applicable retain tip or firmware update that applies
to this memory error.
2. Make sure that the DIMMs are firmly seated and no foreign material is found in the DIMM
connector. Then, retry with the same DIMM.
3. If the problem is related to a DIMM, replace the failing DIMM indicated by the error LEDs.
Severity
Error
Serviceable
Yes
Automatically notify support
No
Alert Category
Critical - Memory
SNMP Trap ID
41
CIM Information
Prefix: PLAT ID: 0136
User Response
Note: Each time you install or remove a DIMM, you must disconnect the server from the power
source; then, wait 10 seconds before restarting the server.
1. Check the IBM support website for an applicable retain tip or firmware update that applies
to this memory error.
2. Make sure that the DIMMs are firmly seated and no foreign material is found in the DIMM
connector. Then, retry with the same DIMM.
3. If the problem is related to a DIMM, replace the failing DIMM indicated by the error LEDs.
4. If the problem occurs on the same DIMM connector, swap the affected DIMMs (as indicated
by the error LEDs on the system board or the event logs) to a different memory channel or
microprocessor.
5. (Trained technician only) If the problem occurs on the same DIMM connector, check the DIMM
connector. If the connector contains any foreign material or is damaged, replace the system
board.
Severity
Error
Serviceable
Yes
Automatically notify support
No
Alert Category
Critical - Memory
SNMP Trap ID
41
CIM Information
Prefix: PLAT ID: 0136
User Response
Note: Each time you install or remove a DIMM, you must disconnect the server from the power
source; then, wait 10 seconds before restarting the server.
1. Check the IBM support website for an applicable retain tip or firmware update that applies
to this memory error.
2. Make sure that the DIMMs are firmly seated and no foreign material is found in the DIMM
connector. Then, retry with the same DIMM.
3. If the problem is related to a DIMM, replace the failing DIMM indicated by the error LEDs.
4. If the problem occurs on the same DIMM connector, swap the affected DIMMs (as indicated
by the error LEDs on the system board or the event logs) to a different memory channel or
microprocessor.
5. (Trained technician only) If the problem occurs on the same DIMM connector, check the DIMM
connector. If the connector contains any foreign material or is damaged, replace the system
board.
6. (Trained service technician only) Remove the affected microprocessor and check the
microprocessor socket pins for any damaged pins. If a damage is found, replace the system
board.
7. (Trained service technician only) If the problem is related to microprocessor socket pins,
replace the system board.
Severity
Error
Serviceable
Yes
Automatically notify support
No
Alert Category
Critical - Memory
SNMP Trap ID
41
CIM Information
Prefix: PLAT ID: 0136
User Response
Note: Each time you install or remove a DIMM, you must disconnect the server from the power
source; then, wait 10 seconds before restarting the server.
1. Check the IBM support website for an applicable retain tip or firmware update that applies
to this memory error.
2. Make sure that the DIMMs are firmly seated and no foreign material is found in the DIMM
connector. Then, retry with the same DIMM.
3. If the problem is related to a DIMM, replace the failing DIMM indicated by the error LEDs.
4. If the problem occurs on the same DIMM connector, swap the affected DIMMs (as indicated
by the error LEDs on the system board or the event logs) to a different memory channel or
microprocessor.
5. (Trained technician only) If the problem occurs on the same DIMM connector, check the DIMM
connector. If the connector contains any foreign material or is damaged, replace the system
board.
6. (Trained service technician only) Remove the affected microprocessor and check the
microprocessor socket pins for any damaged pins. If a damage is found, replace the system
board.
7. (Trained service technician only) If the problem is related to microprocessor socket pins,
replace the system board.
Severity
Error
Serviceable
Yes
Automatically notify support
No
Alert Category
Severity
Error
Serviceable
Yes
Automatically notify support
No
Alert Category
Critical - Memory
SNMP Trap ID
41
CIM Information
Prefix: PLAT ID: 0136
User Response
Severity
Error
Serviceable
Yes
Automatically notify support
No
Alert Category
Critical - Memory
SNMP Trap ID
41
CIM Information
Prefix: PLAT ID: 0136
User Response
Note: Each time you install or remove a DIMM, you must disconnect the server from the power
source; then, wait 10 seconds before restarting the server.
1. Check the IBM support website for an applicable retain tip or firmware update that applies
to this memory error.
2. Make sure that the DIMMs are firmly seated and no foreign material is found in the DIMM
connector. Then, retry with the same DIMM.
3. If the problem is related to a DIMM, replace the failing DIMM indicated by the error LEDs.
Severity
Error
Serviceable
Yes
Automatically notify support
No
Alert Category
Critical - Memory
SNMP Trap ID
41
CIM Information
Prefix: PLAT ID: 0136
User Response
Note: Each time you install or remove a DIMM, you must disconnect the server from the power
source; then, wait 10 seconds before restarting the server.
1. Check the IBM support website for an applicable retain tip or firmware update that applies
to this memory error.
2. Make sure that the DIMMs are firmly seated and no foreign material is found in the DIMM
connector. Then, retry with the same DIMM.
3. If the problem is related to a DIMM, replace the failing DIMM indicated by the error LEDs.
4. If the problem occurs on the same DIMM connector, swap the affected DIMMs (as indicated
by the error LEDs on the system board or the event logs) to a different memory channel or
microprocessor.
5. (Trained technician only) If the problem occurs on the same DIMM connector, check the DIMM
connector. If the connector contains any foreign material or is damaged, replace the system
board.
Severity
Error
Serviceable
Yes
Automatically notify support
No
Alert Category
Critical - Memory
SNMP Trap ID
41
CIM Information
Prefix: PLAT ID: 0136
User Response
Note: Each time you install or remove a DIMM, you must disconnect the server from the power
source; then, wait 10 seconds before restarting the server.
1. Check the IBM support website for an applicable retain tip or firmware update that applies
to this memory error.
2. Make sure that the DIMMs are firmly seated and no foreign material is found in the DIMM
connector. Then, retry with the same DIMM.
3. If the problem is related to a DIMM, replace the failing DIMM indicated by the error LEDs.
4. If the problem occurs on the same DIMM connector, swap the affected DIMMs (as indicated
by the error LEDs on the system board or the event logs) to a different memory channel or
microprocessor.
5. (Trained technician only) If the problem occurs on the same DIMM connector, check the DIMM
connector. If the connector contains any foreign material or is damaged, replace the system
board.
6. (Trained service technician only) Remove the affected microprocessor and check the
microprocessor socket pins for any damaged pins. If a damage is found, replace the system
board.
7. (Trained service technician only) If the problem is related to microprocessor socket pins,
replace the system board.
Severity
Error
Serviceable
Yes
Automatically notify support
No
Alert Category
Critical - Memory
SNMP Trap ID
41
CIM Information
Prefix: PLAT ID: 0136
User Response
Note: Each time you install or remove a DIMM, you must disconnect the server from the power
source; then, wait 10 seconds before restarting the server.
1. Check the IBM support website for an applicable retain tip or firmware update that applies
to this memory error.
2. Make sure that the DIMMs are firmly seated and no foreign material is found in the DIMM
connector. Then, retry with the same DIMM.
3. If the problem is related to a DIMM, replace the failing DIMM indicated by the error LEDs.
4. If the problem occurs on the same DIMM connector, swap the affected DIMMs (as indicated
by the error LEDs on the system board or the event logs) to a different memory channel or
microprocessor.
5. (Trained technician only) If the problem occurs on the same DIMM connector, check the DIMM
connector. If the connector contains any foreign material or is damaged, replace the system
board.
6. (Trained service technician only) Remove the affected microprocessor and check the
microprocessor socket pins for any damaged pins. If a damage is found, replace the system
board.
7. (Trained service technician only) If the problem is related to microprocessor socket pins,
replace the system board.
Severity
Error
Serviceable
Yes
Automatically notify support
No
Alert Category
Severity
Error
Serviceable
Yes
Automatically notify support
No
Alert Category
Critical - Memory
SNMP Trap ID
41
CIM Information
Prefix: PLAT ID: 0136
User Response
Severity
Error
Serviceable
Yes
Automatically notify support
No
Alert Category
Critical - Memory
SNMP Trap ID
41
CIM Information
Prefix: PLAT ID: 0136
User Response
Note: Each time you install or remove a DIMM, you must disconnect the server from the power
source; then, wait 10 seconds before restarting the server.
1. Check the IBM support website for an applicable retain tip or firmware update that applies
to this memory error.
2. Make sure that the DIMMs are firmly seated and no foreign material is found in the DIMM
connector. Then, retry with the same DIMM.
3. If the problem is related to a DIMM, replace the failing DIMM indicated by the error LEDs.
Severity
Error
Serviceable
Yes
Automatically notify support
No
Alert Category
Critical - Memory
SNMP Trap ID
41
CIM Information
Prefix: PLAT ID: 0136
User Response
Note: Each time you install or remove a DIMM, you must disconnect the server from the power
source; then, wait 10 seconds before restarting the server.
1. Check the IBM support website for an applicable retain tip or firmware update that applies
to this memory error.
2. Make sure that the DIMMs are firmly seated and no foreign material is found in the DIMM
connector. Then, retry with the same DIMM.
3. If the problem is related to a DIMM, replace the failing DIMM indicated by the error LEDs.
4. If the problem occurs on the same DIMM connector, swap the affected DIMMs (as indicated
by the error LEDs on the system board or the event logs) to a different memory channel or
microprocessor.
5. (Trained technician only) If the problem occurs on the same DIMM connector, check the DIMM
connector. If the connector contains any foreign material or is damaged, replace the system
board.
Severity
Error
Serviceable
Yes
Automatically notify support
No
Alert Category
Critical - Memory
SNMP Trap ID
41
CIM Information
Prefix: PLAT ID: 0136
User Response
Note: Each time you install or remove a DIMM, you must disconnect the server from the power
source; then, wait 10 seconds before restarting the server.
1. Check the IBM support website for an applicable retain tip or firmware update that applies
to this memory error.
2. Make sure that the DIMMs are firmly seated and no foreign material is found in the DIMM
connector. Then, retry with the same DIMM.
3. If the problem is related to a DIMM, replace the failing DIMM indicated by the error LEDs.
4. If the problem occurs on the same DIMM connector, swap the affected DIMMs (as indicated
by the error LEDs on the system board or the event logs) to a different memory channel or
microprocessor.
5. (Trained technician only) If the problem occurs on the same DIMM connector, check the DIMM
connector. If the connector contains any foreign material or is damaged, replace the system
board.
6. (Trained service technician only) Remove the affected microprocessor and check the
microprocessor socket pins for any damaged pins. If a damage is found, replace the system
board.
7. (Trained service technician only) If the problem is related to microprocessor socket pins,
replace the system board.
Severity
Error
Serviceable
Yes
Automatically notify support
No
Alert Category
Critical - Memory
SNMP Trap ID
41
CIM Information
Prefix: PLAT ID: 0136
User Response
Note: Each time you install or remove a DIMM, you must disconnect the server from the power
source; then, wait 10 seconds before restarting the server.
1. Check the IBM support website for an applicable retain tip or firmware update that applies
to this memory error.
2. Make sure that the DIMMs are firmly seated and no foreign material is found in the DIMM
connector. Then, retry with the same DIMM.
3. If the problem is related to a DIMM, replace the failing DIMM indicated by the error LEDs.
4. If the problem occurs on the same DIMM connector, swap the affected DIMMs (as indicated
by the error LEDs on the system board or the event logs) to a different memory channel or
microprocessor.
5. (Trained technician only) If the problem occurs on the same DIMM connector, check the DIMM
connector. If the connector contains any foreign material or is damaged, replace the system
board.
6. (Trained service technician only) Remove the affected microprocessor and check the
microprocessor socket pins for any damaged pins. If a damage is found, replace the system
board.
7. (Trained service technician only) If the problem is related to microprocessor socket pins,
replace the system board.
Severity
Error
Serviceable
Yes
Automatically notify support
No
Alert Category
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
System - Other
SNMP Trap ID
CIM Information
Prefix: PLAT ID: 0374
User Response
No action; information only.
Severity
Info
CIM Information
Prefix: PLAT ID: 0131
User Response
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
System - Other
SNMP Trap ID
CIM Information
Prefix: PLAT ID: 0131
User Response
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
System - Other
SNMP Trap ID
CIM Information
Prefix: PLAT ID: 0131
User Response
Severity
Info
Serviceable
No
Automatically notify support
No
CIM Information
Prefix: PLAT ID: 0131
User Response
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
System - Other
SNMP Trap ID
CIM Information
Prefix: PLAT ID: 0131
User Response
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
System - Other
SNMP Trap ID
CIM Information
Prefix: PLAT ID: 0131
User Response
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
System - Other
SNMP Trap ID
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
System - Other
SNMP Trap ID
CIM Information
Prefix: PLAT ID: 0131
User Response
CIM Information
Prefix: PLAT ID: 0131
User Response
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
System - Other
SNMP Trap ID
CIM Information
Prefix: PLAT ID: 0131
User Response
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
System - Other
SNMP Trap ID
CIM Information
Prefix: PLAT ID: 0131
User Response
Severity
Info
Serviceable
No
CIM Information
Prefix: PLAT ID: 0131
User Response
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
System - Other
SNMP Trap ID
CIM Information
Prefix: PLAT ID: 0131
User Response
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
System - Other
SNMP Trap ID
CIM Information
Prefix: PLAT ID: 0131
User Response
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
System - Other
SNMP Trap ID
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
System - Other
SNMP Trap ID
CIM Information
Prefix: PLAT ID: 0131
User Response
CIM Information
Prefix: PLAT ID: 0131
User Response
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
System - Other
SNMP Trap ID
CIM Information
Prefix: PLAT ID: 0131
User Response
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
System - Other
SNMP Trap ID
CIM Information
Prefix: PLAT ID: 0131
User Response
Severity
Info
Serviceable
No
CIM Information
Prefix: PLAT ID: 0131
User Response
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
System - Other
SNMP Trap ID
CIM Information
Prefix: PLAT ID: 0131
User Response
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
System - Other
SNMP Trap ID
CIM Information
Prefix: PLAT ID: 0131
User Response
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
System - Other
SNMP Trap ID
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
System - Other
SNMP Trap ID
CIM Information
Prefix: PLAT ID: 0131
User Response
CIM Information
Prefix: PLAT ID: 0131
User Response
Severity
Error
Serviceable
Yes
Automatically notify support
No
Alert Category
Critical - Other
SNMP Trap ID
50
CIM Information
Prefix: PLAT ID: 0232
User Response
Severity
Error
Serviceable
Yes
Automatically notify support
No
Alert Category
Critical - CPU
SNMP Trap ID
40
CIM Information
Prefix: PLAT ID: 0062
User Response
1. Check the CPU LED. See more information about the CPU LED in Light path diagnostics.
2. Check for a server firmware update. Important: Some cluster solutions require specific code
levels or coordinated code updates. If the device is part of a cluster solution, verify that the latest
level of code is supported for the cluster solution before you update the code.
3. Make sure that the installed microprocessors are compatible with each other.
4. (Trained technician only) Reseat microprocessor n.
5. (Trained technician only) Replace microprocessor n. (n = microprocessor number)
1. Check the CPU LED. See more information about the CPU LED in Light path diagnostics.
2. Check for a server firmware update. Important: Some cluster solutions require specific code
levels or coordinated code updates. If the device is part of a cluster solution, verify that the latest
level of code is supported for the cluster solution before you update the code.
3. Make sure that the installed microprocessors are compatible with each other.
4. (Trained technician only) Reseat microprocessor n.
5. (Trained technician only) Replace microprocessor n. (n = microprocessor number)
Severity
Error
Serviceable
Yes
Automatically notify support
No
Alert Category
Critical - CPU
SNMP Trap ID
40
CIM Information
Prefix: PLAT ID: 0062
User Response
1. Check the CPU LED. See more information about the CPU LED in Light path diagnostics.
Severity
Warning
Serviceable
Yes
Automatically notify support
Yes
Alert Category
Warning - Memory
SNMP Trap ID
43
CIM Information
Prefix: PLAT ID: 0144
User Response
1. Check the IBM support website for an applicable retain tip or firmware update that applies
to this memory error.
2. Swap the affected DIMMs (as indicated by the error LEDs on the system board or the event
logs) to a different memory channel or microprocessor.
3. If the error still occurs on the same DIMM, replace the affected DIMM.
4. (Trained technician only) If the problem occurs on the same DIMM connector, check the DIMM
connector. If the connector contains any foreign material or is damaged, replace the system
board.
5. (Trained technician only) Remove the affected microprocessor and check the microprocessor
socket pins for any damaged pins. If a damage is found, replace the system board.
6. (Trained technician only) Replace the affected microprocessor.
Severity
Warning
Serviceable
Yes
Automatically notify support
Yes
Alert Category
Warning - Memory
SNMP Trap ID
43
CIM Information
Prefix: PLAT ID: 0144
User Response
1. Check the IBM support website for an applicable retain tip or firmware update that applies
to this memory error.
2. Swap the affected DIMMs (as indicated by the error LEDs on the system board or the event
logs) to a different memory channel or microprocessor.
3. If the error still occurs on the same DIMM, replace the affected DIMM.
4. (Trained technician only) If the problem occurs on the same DIMM connector, check the DIMM
connector. If the connector contains any foreign material or is damaged, replace the system
board.
5. (Trained technician only) Remove the affected microprocessor and check the microprocessor
socket pins for any damaged pins. If a damage is found, replace the system board.
6. (Trained technician only) Replace the affected microprocessor.
Severity
Warning
Serviceable
Yes
Automatically notify support
Yes
1. Check the IBM support website for an applicable retain tip or firmware update that applies
to this memory error.
2. Swap the affected DIMMs (as indicated by the error LEDs on the system board or the event
logs) to a different memory channel or microprocessor.
3. If the error still occurs on the same DIMM, replace the affected DIMM.
4. (Trained technician only) If the problem occurs on the same DIMM connector, check the DIMM
connector. If the connector contains any foreign material or is damaged, replace the system
board.
5. (Trained technician only) Remove the affected microprocessor and check the microprocessor
socket pins for any damaged pins. If a damage is found, replace the system board.
6. (Trained technician only) Replace the affected microprocessor.
Severity
Warning
Serviceable
Yes
Automatically notify support
Yes
Alert Category
Warning - Memory
SNMP Trap ID
43
CIM Information
Prefix: PLAT ID: 0144
User Response
1. Check the IBM support website for an applicable retain tip or firmware update that applies
to this memory error.
Severity
Warning
Serviceable
Yes
Automatically notify support
Yes
Alert Category
Warning - Memory
SNMP Trap ID
43
CIM Information
Prefix: PLAT ID: 0144
User Response
1. Check the IBM support website for an applicable retain tip or firmware update that applies
to this memory error.
2. Swap the affected DIMMs (as indicated by the error LEDs on the system board or the event
logs) to a different memory channel or microprocessor.
3. If the error still occurs on the same DIMM, replace the affected DIMM.
4. (Trained technician only) If the problem occurs on the same DIMM connector, check the DIMM
connector. If the connector contains any foreign material or is damaged, replace the system
board.
5. (Trained technician only) Remove the affected microprocessor and check the microprocessor
socket pins for any damaged pins. If a damage is found, replace the system board.
6. (Trained technician only) Replace the affected microprocessor.
Severity
Warning
Serviceable
Yes
Automatically notify support
Yes
Alert Category
Warning - Memory
SNMP Trap ID
43
CIM Information
Prefix: PLAT ID: 0144
User Response
1. Check the IBM support website for an applicable retain tip or firmware update that applies
to this memory error.
2. Swap the affected DIMMs (as indicated by the error LEDs on the system board or the event
logs) to a different memory channel or microprocessor.
3. If the error still occurs on the same DIMM, replace the affected DIMM.
4. (Trained technician only) If the problem occurs on the same DIMM connector, check the DIMM
connector. If the connector contains any foreign material or is damaged, replace the system
board.
5. (Trained technician only) Remove the affected microprocessor and check the microprocessor
socket pins for any damaged pins. If a damage is found, replace the system board.
6. (Trained technician only) Replace the affected microprocessor.
Severity
Warning
Serviceable
Yes
1. Check the IBM support website for an applicable retain tip or firmware update that applies
to this memory error.
2. Swap the affected DIMMs (as indicated by the error LEDs on the system board or the event
logs) to a different memory channel or microprocessor.
3. If the error still occurs on the same DIMM, replace the affected DIMM.
4. (Trained technician only) If the problem occurs on the same DIMM connector, check the DIMM
connector. If the connector contains any foreign material or is damaged, replace the system
board.
5. (Trained technician only) Remove the affected microprocessor and check the microprocessor
socket pins for any damaged pins. If a damage is found, replace the system board.
6. (Trained technician only) Replace the affected microprocessor.
Severity
Warning
Serviceable
Yes
Automatically notify support
Yes
Alert Category
Warning - Memory
SNMP Trap ID
43
CIM Information
Prefix: PLAT ID: 0144
User Response
Severity
Warning
Serviceable
Yes
Automatically notify support
Yes
Alert Category
Warning - Memory
SNMP Trap ID
43
CIM Information
Prefix: PLAT ID: 0144
User Response
1. Check the IBM support website for an applicable retain tip or firmware update that applies
to this memory error.
2. Swap the affected DIMMs (as indicated by the error LEDs on the system board or the event
logs) to a different memory channel or microprocessor.
3. If the error still occurs on the same DIMM, replace the affected DIMM.
4. (Trained technician only) If the problem occurs on the same DIMM connector, check the DIMM
connector. If the connector contains any foreign material or is damaged, replace the system
board.
5. (Trained technician only) Remove the affected microprocessor and check the microprocessor
socket pins for any damaged pins. If a damage is found, replace the system board.
6. (Trained technician only) Replace the affected microprocessor.
Severity
Warning
Serviceable
Yes
Automatically notify support
Yes
Alert Category
Warning - Memory
SNMP Trap ID
43
CIM Information
Prefix: PLAT ID: 0144
User Response
1. Check the IBM support website for an applicable retain tip or firmware update that applies
to this memory error.
2. Swap the affected DIMMs (as indicated by the error LEDs on the system board or the event
logs) to a different memory channel or microprocessor.
3. If the error still occurs on the same DIMM, replace the affected DIMM.
4. (Trained technician only) If the problem occurs on the same DIMM connector, check the DIMM
connector. If the connector contains any foreign material or is damaged, replace the system
board.
5. (Trained technician only) Remove the affected microprocessor and check the microprocessor
socket pins for any damaged pins. If a damage is found, replace the system board.
6. (Trained technician only) Replace the affected microprocessor.
Severity
Warning
Serviceable
1. Check the IBM support website for an applicable retain tip or firmware update that applies
to this memory error.
2. Swap the affected DIMMs (as indicated by the error LEDs on the system board or the event
logs) to a different memory channel or microprocessor.
3. If the error still occurs on the same DIMM, replace the affected DIMM.
4. (Trained technician only) If the problem occurs on the same DIMM connector, check the DIMM
connector. If the connector contains any foreign material or is damaged, replace the system
board.
5. (Trained technician only) Remove the affected microprocessor and check the microprocessor
socket pins for any damaged pins. If a damage is found, replace the system board.
6. (Trained technician only) Replace the affected microprocessor.
Severity
Warning
Serviceable
Yes
Automatically notify support
Yes
Alert Category
Warning - Memory
SNMP Trap ID
43
CIM Information
Prefix: PLAT ID: 0144
User Response
Severity
Warning
Serviceable
Yes
Automatically notify support
Yes
Alert Category
Warning - Memory
SNMP Trap ID
43
CIM Information
Prefix: PLAT ID: 0144
User Response
1. Check the IBM support website for an applicable retain tip or firmware update that applies
to this memory error.
2. Swap the affected DIMMs (as indicated by the error LEDs on the system board or the event
logs) to a different memory channel or microprocessor.
3. If the error still occurs on the same DIMM, replace the affected DIMM.
4. (Trained technician only) If the problem occurs on the same DIMM connector, check the DIMM
connector. If the connector contains any foreign material or is damaged, replace the system
board.
5. (Trained technician only) Remove the affected microprocessor and check the microprocessor
socket pins for any damaged pins. If a damage is found, replace the system board.
6. (Trained technician only) Replace the affected microprocessor.
Severity
Warning
Serviceable
Yes
Automatically notify support
Yes
Alert Category
Warning - Memory
SNMP Trap ID
43
CIM Information
Prefix: PLAT ID: 0144
User Response
1. Check the IBM support website for an applicable retain tip or firmware update that applies
to this memory error.
2. Swap the affected DIMMs (as indicated by the error LEDs on the system board or the event
logs) to a different memory channel or microprocessor.
3. If the error still occurs on the same DIMM, replace the affected DIMM.
4. (Trained technician only) If the problem occurs on the same DIMM connector, check the DIMM
connector. If the connector contains any foreign material or is damaged, replace the system
board.
5. (Trained technician only) Remove the affected microprocessor and check the microprocessor
socket pins for any damaged pins. If a damage is found, replace the system board.
6. (Trained technician only) Replace the affected microprocessor.
Severity
Warning
Serviceable
1. Check the IBM support website for an applicable retain tip or firmware update that applies
to this memory error.
2. Swap the affected DIMMs (as indicated by the error LEDs on the system board or the event
logs) to a different memory channel or microprocessor.
3. If the error still occurs on the same DIMM, replace the affected DIMM.
4. (Trained technician only) If the problem occurs on the same DIMM connector, check the DIMM
connector. If the connector contains any foreign material or is damaged, replace the system
board.
5. (Trained technician only) Remove the affected microprocessor and check the microprocessor
socket pins for any damaged pins. If a damage is found, replace the system board.
6. (Trained technician only) Replace the affected microprocessor.
Severity
Warning
Serviceable
Yes
Automatically notify support
Yes
Alert Category
Warning - Memory
SNMP Trap ID
43
CIM Information
Prefix: PLAT ID: 0144
User Response
Severity
Warning
Serviceable
Yes
Automatically notify support
Yes
Alert Category
Warning - Memory
SNMP Trap ID
43
CIM Information
Prefix: PLAT ID: 0144
User Response
1. Check the IBM support website for an applicable retain tip or firmware update that applies
to this memory error.
2. Swap the affected DIMMs (as indicated by the error LEDs on the system board or the event
logs) to a different memory channel or microprocessor.
3. If the error still occurs on the same DIMM, replace the affected DIMM.
4. (Trained technician only) If the problem occurs on the same DIMM connector, check the DIMM
connector. If the connector contains any foreign material or is damaged, replace the system
board.
5. (Trained technician only) Remove the affected microprocessor and check the microprocessor
socket pins for any damaged pins. If a damage is found, replace the system board.
6. (Trained technician only) Replace the affected microprocessor.
Severity
Warning
Serviceable
Yes
Automatically notify support
Yes
Alert Category
Warning - Memory
SNMP Trap ID
43
CIM Information
Prefix: PLAT ID: 0144
User Response
1. Check the IBM support website for an applicable retain tip or firmware update that applies
to this memory error.
2. Swap the affected DIMMs (as indicated by the error LEDs on the system board or the event
logs) to a different memory channel or microprocessor.
3. If the error still occurs on the same DIMM, replace the affected DIMM.
4. (Trained technician only) If the problem occurs on the same DIMM connector, check the DIMM
connector. If the connector contains any foreign material or is damaged, replace the system
board.
5. (Trained technician only) Remove the affected microprocessor and check the microprocessor
socket pins for any damaged pins. If a damage is found, replace the system board.
6. (Trained technician only) Replace the affected microprocessor.
Severity
Warning
Serviceable
1. Check the IBM support website for an applicable retain tip or firmware update that applies
to this memory error.
2. Swap the affected DIMMs (as indicated by the error LEDs on the system board or the event
logs) to a different memory channel or microprocessor.
3. If the error still occurs on the same DIMM, replace the affected DIMM.
4. (Trained technician only) If the problem occurs on the same DIMM connector, check the DIMM
connector. If the connector contains any foreign material or is damaged, replace the system
board.
5. (Trained technician only) Remove the affected microprocessor and check the microprocessor
socket pins for any damaged pins. If a damage is found, replace the system board.
6. (Trained technician only) Replace the affected microprocessor.
Severity
Warning
Serviceable
Yes
Automatically notify support
Yes
Alert Category
Warning - Memory
SNMP Trap ID
43
CIM Information
Prefix: PLAT ID: 0144
User Response
Severity
Warning
Serviceable
Yes
Automatically notify support
Yes
Alert Category
Warning - Memory
SNMP Trap ID
43
CIM Information
Prefix: PLAT ID: 0144
User Response
1. Check the IBM support website for an applicable retain tip or firmware update that applies
to this memory error.
2. Swap the affected DIMMs (as indicated by the error LEDs on the system board or the event
logs) to a different memory channel or microprocessor.
3. If the error still occurs on the same DIMM, replace the affected DIMM.
4. (Trained technician only) If the problem occurs on the same DIMM connector, check the DIMM
connector. If the connector contains any foreign material or is damaged, replace the system
board.
5. (Trained technician only) Remove the affected microprocessor and check the microprocessor
socket pins for any damaged pins. If a damage is found, replace the system board.
6. (Trained technician only) Replace the affected microprocessor.
Severity
Warning
Serviceable
Yes
Automatically notify support
Yes
Alert Category
Warning - Memory
SNMP Trap ID
43
CIM Information
Prefix: PLAT ID: 0144
User Response
1. Check the IBM support website for an applicable retain tip or firmware update that applies
to this memory error.
2. Swap the affected DIMMs (as indicated by the error LEDs on the system board or the event
logs) to a different memory channel or microprocessor.
3. If the error still occurs on the same DIMM, replace the affected DIMM.
4. (Trained technician only) If the problem occurs on the same DIMM connector, check the DIMM
connector. If the connector contains any foreign material or is damaged, replace the system
board.
5. (Trained technician only) Remove the affected microprocessor and check the microprocessor
socket pins for any damaged pins. If a damage is found, replace the system board.
6. (Trained technician only) Replace the affected microprocessor.
Severity
Warning
Serviceable
1. Check the IBM support website for an applicable retain tip or firmware update that applies
to this memory error.
2. Swap the affected DIMMs (as indicated by the error LEDs on the system board or the event
logs) to a different memory channel or microprocessor.
3. If the error still occurs on the same DIMM, replace the affected DIMM.
4. (Trained technician only) If the problem occurs on the same DIMM connector, check the DIMM
connector. If the connector contains any foreign material or is damaged, replace the system
board.
5. (Trained technician only) Remove the affected microprocessor and check the microprocessor
socket pins for any damaged pins. If a damage is found, replace the system board.
6. (Trained technician only) Replace the affected microprocessor.
Severity
Warning
Serviceable
Yes
Automatically notify support
Yes
Alert Category
Warning - Memory
SNMP Trap ID
43
CIM Information
Prefix: PLAT ID: 0144
User Response
Severity
Warning
Serviceable
Yes
Automatically notify support
Yes
Alert Category
Warning - Memory
SNMP Trap ID
43
CIM Information
Prefix: PLAT ID: 0144
User Response
1. Check the IBM support website for an applicable retain tip or firmware update that applies
to this memory error.
2. Swap the affected DIMMs (as indicated by the error LEDs on the system board or the event
logs) to a different memory channel or microprocessor.
3. If the error still occurs on the same DIMM, replace the affected DIMM.
4. (Trained technician only) If the problem occurs on the same DIMM connector, check the DIMM
connector. If the connector contains any foreign material or is damaged, replace the system
board.
5. (Trained technician only) Remove the affected microprocessor and check the microprocessor
socket pins for any damaged pins. If a damage is found, replace the system board.
6. (Trained technician only) Replace the affected microprocessor. One of the DIMMs :
Severity
Error
Serviceable
Yes
Automatically notify support
No
Alert Category
Critical - Hard Disk drive
SNMP Trap ID
5
CIM Information
Prefix: PLAT ID: 0174
User Response
1. Make sure that the RAID adapter firmware and hard disk drive firmware are at the latest level.
2. Make sure that the SAS cable is connected correctly.
3. Replace the SAS cable.
4. Check backplane cable connection.
5. Replace the RAID adapter.
6. Replace the hard disk drive that is indicated by a lit status LED.
Severity
Error
Serviceable
Yes
Automatically notify support
No
Alert Category
Critical - Hard Disk drive
SNMP Trap ID
5
1. Make sure that the RAID adapter firmware and hard disk drive firmware are at the latest level.
2. Make sure that the SAS cable is connected correctly.
3. Replace the SAS cable.
4. Check backplane cable connection.
5. Replace the RAID adapter.
6. Replace the hard disk drive that is indicated by a lit status LED.
Severity
Error
Serviceable
Yes
Automatically notify support
No
Alert Category
Critical - Hard Disk drive
SNMP Trap ID
5
CIM Information
Prefix: PLAT ID: 0174
User Response
1. Make sure that the RAID adapter firmware and hard disk drive firmware are at the latest level.
2. Make sure that the SAS cable is connected correctly.
3. Replace the SAS cable.
4. Check backplane cable connection.
5. Replace the RAID adapter.
6. Replace the hard disk drive that is indicated by a lit status LED.
1. Make sure that the RAID adapter firmware and hard disk drive firmware are at the latest level.
2. Make sure that the SAS cable is connected correctly.
3. Replace the SAS cable.
4. Check backplane cable connection.
5. Replace the RAID adapter.
6. Replace the hard disk drive that is indicated by a lit status LED.
Severity
Error
Serviceable
Yes
Automatically notify support
No
Alert Category
Critical - Hard Disk drive
SNMP Trap ID
5
CIM Information
Prefix: PLAT ID: 0174
User Response
1. Make sure that the RAID adapter firmware and hard disk drive firmware are at the latest level.
Severity
Error
Serviceable
Yes
Automatically notify support
No
Alert Category
Critical - Hard Disk drive
SNMP Trap ID
5
CIM Information
Prefix: PLAT ID: 0174
User Response
1. Make sure that the RAID adapter firmware and hard disk drive firmware are at the latest level.
2. Make sure that the SAS cable is connected correctly.
3. Replace the SAS cable.
4. Check backplane cable connection.
5. Replace the RAID adapter.
6. Replace the hard disk drive that is indicated by a lit status LED.
Severity
Error
Serviceable
Yes
1. Make sure that the RAID adapter firmware and hard disk drive firmware are at the latest level.
2. Make sure that the SAS cable is connected correctly.
3. Replace the SAS cable.
4. Check backplane cable connection.
5. Replace the RAID adapter.
6. Replace the hard disk drive that is indicated by a lit status LED.
Severity
Error
Serviceable
Yes
Automatically notify support
No
Alert Category
Critical - Hard Disk drive
SNMP Trap ID
5
CIM Information
Prefix: PLAT ID: 0174
User Response
1. Make sure that the RAID adapter firmware and hard disk drive firmware are at the latest level.
2. Make sure that the SAS cable is connected correctly.
3. Replace the SAS cable.
4. Check backplane cable connection.
5. Replace the RAID adapter.
6. Replace the hard disk drive that is indicated by a lit status LED.
Severity
Error
Serviceable
Yes
Automatically notify support
No
Alert Category
Critical - Hard Disk drive
SNMP Trap ID
5
CIM Information
Prefix: PLAT ID: 0174
User Response
1. Make sure that the RAID adapter firmware and hard disk drive firmware are at the latest level.
2. Make sure that the SAS cable is connected correctly.
3. Replace the SAS cable.
4. Check backplane cable connection.
5. Replace the RAID adapter.
6. Replace the hard disk drive that is indicated by a lit status LED.
Severity
Error
Serviceable
Yes
Automatically notify support
No
Alert Category
Critical - Hard Disk drive
SNMP Trap ID
5
1. Make sure that the RAID adapter firmware and hard disk drive firmware are at the latest level.
2. Make sure that the SAS cable is connected correctly.
3. Replace the SAS cable.
4. Check backplane cable connection.
5. Replace the RAID adapter.
6. Replace the hard disk drive that is indicated by a lit status LED.
Severity
Error
Serviceable
Yes
Automatically notify support
No
Alert Category
Critical - Hard Disk drive
SNMP Trap ID
5
CIM Information
Prefix: PLAT ID: 0174
User Response
1. Make sure that the RAID adapter firmware and hard disk drive firmware are at the latest level.
2. Make sure that the SAS cable is connected correctly.
3. Replace the SAS cable.
4. Check backplane cable connection.
5. Replace the RAID adapter.
6. Replace the hard disk drive that is indicated by a lit status LED.
1. Make sure that the RAID adapter firmware and hard disk drive firmware are at the latest level.
2. Make sure that the SAS cable is connected correctly.
3. Replace the SAS cable.
4. Check backplane cable connection.
5. Replace the RAID adapter.
6. Replace the hard disk drive that is indicated by a lit status LED.
Severity
Error
Serviceable
Yes
Automatically notify support
No
Alert Category
Critical - Hard Disk drive
SNMP Trap ID
5
CIM Information
Prefix: PLAT ID: 0174
User Response
1. Make sure that the RAID adapter firmware and hard disk drive firmware are at the latest level.
Severity
Error
Serviceable
Yes
Automatically notify support
No
Alert Category
Critical - Hard Disk drive
SNMP Trap ID
5
CIM Information
Prefix: PLAT ID: 0174
User Response
1. Make sure that the RAID adapter firmware and hard disk drive firmware are at the latest level.
2. Make sure that the SAS cable is connected correctly.
3. Replace the SAS cable.
4. Check backplane cable connection.
5. Replace the RAID adapter.
6. Replace the hard disk drive that is indicated by a lit status LED.
Severity
Error
Serviceable
Yes
1. Make sure that the RAID adapter firmware and hard disk drive firmware are at the latest level.
2. Make sure that the SAS cable is connected correctly.
3. Replace the SAS cable.
4. Check backplane cable connection.
5. Replace the RAID adapter.
6. Replace the hard disk drive that is indicated by a lit status LED.
Severity
Error
Serviceable
Yes
Automatically notify support
No
Alert Category
Critical - Hard Disk drive
SNMP Trap ID
5
CIM Information
Prefix: PLAT ID: 0174
User Response
1. Make sure that the RAID adapter firmware and hard disk drive firmware are at the latest level.
2. Make sure that the SAS cable is connected correctly.
3. Replace the SAS cable.
4. Check backplane cable connection.
5. Replace the RAID adapter.
6. Replace the hard disk drive that is indicated by a lit status LED.
Severity
Error
Serviceable
Yes
Automatically notify support
No
Alert Category
Critical - Hard Disk drive
SNMP Trap ID
5
CIM Information
Prefix: PLAT ID: 0174
User Response
1. Make sure that the RAID adapter firmware and hard disk drive firmware are at the latest level.
2. Make sure that the SAS cable is connected correctly.
3. Replace the SAS cable.
4. Check backplane cable connection.
5. Replace the RAID adapter.
6. Replace the hard disk drive that is indicated by a lit status LED.
Severity
Error
Serviceable
Yes
Automatically notify support
No
Alert Category
Critical - Hard Disk drive
SNMP Trap ID
5
1. Make sure that the RAID adapter firmware and hard disk drive firmware are at the latest level.
2. Make sure that the SAS cable is connected correctly.
3. Replace the SAS cable.
4. Check backplane cable connection.
5. Replace the RAID adapter.
6. Replace the hard disk drive that is indicated by a lit status LED.
Severity
Error
Serviceable
Yes
Automatically notify support
No
Alert Category
Critical - Hard Disk drive
SNMP Trap ID
5
CIM Information
Prefix: PLAT ID: 0174
User Response
1. Make sure that the RAID adapter firmware and hard disk drive firmware are at the latest level.
2. Make sure that the SAS cable is connected correctly.
3. Replace the SAS cable.
4. Check backplane cable connection.
5. Replace the RAID adapter.
6. Replace the hard disk drive that is indicated by a lit status LED.
1. Make sure that the RAID adapter firmware and hard disk drive firmware are at the latest level.
2. Make sure that the SAS cable is connected correctly.
3. Replace the SAS cable.
4. Check backplane cable connection.
5. Replace the RAID adapter.
6. Replace the hard disk drive that is indicated by a lit status LED.
Severity
Error
Serviceable
Yes
Automatically notify support
No
Alert Category
Critical - Hard Disk drive
SNMP Trap ID
5
CIM Information
Prefix: PLAT ID: 0174
User Response
1. Make sure that the RAID adapter firmware and hard disk drive firmware are at the latest level.
Severity
Error
Serviceable
Yes
Automatically notify support
No
Alert Category
Critical - Hard Disk drive
SNMP Trap ID
5
CIM Information
Prefix: PLAT ID: 0174
User Response
1. Make sure that the RAID adapter firmware and hard disk drive firmware are at the latest level.
2. Make sure that the SAS cable is connected correctly.
3. Replace the SAS cable.
4. Check backplane cable connection.
5. Replace the RAID adapter.
6. Replace the hard disk drive that is indicated by a lit status LED.
Severity
Error
Serviceable
Yes
1. Make sure that the RAID adapter firmware and hard disk drive firmware are at the latest level.
2. Make sure that the SAS cable is connected correctly.
3. Replace the SAS cable.
4. Check backplane cable connection.
5. Replace the RAID adapter.
6. Replace the hard disk drive that is indicated by a lit status LED.
Severity
Error
Serviceable
Yes
Automatically notify support
No
Alert Category
Critical - Hard Disk drive
SNMP Trap ID
5
CIM Information
Prefix: PLAT ID: 0174
User Response
1. Make sure that the RAID adapter firmware and hard disk drive firmware are at the latest level.
2. Make sure that the SAS cable is connected correctly.
3. Replace the SAS cable.
4. Check backplane cable connection.
5. Replace the RAID adapter.
6. Replace the hard disk drive that is indicated by a lit status LED.
Severity
Error
Serviceable
Yes
Automatically notify support
No
Alert Category
Critical - Hard Disk drive
SNMP Trap ID
5
CIM Information
Prefix: PLAT ID: 0174
User Response
1. Make sure that the RAID adapter firmware and hard disk drive firmware are at the latest level.
2. Make sure that the SAS cable is connected correctly.
3. Replace the SAS cable.
4. Check backplane cable connection.
5. Replace the RAID adapter.
6. Replace the hard disk drive that is indicated by a lit status LED.
Severity
Error
Serviceable
Yes
Automatically notify support
No
Alert Category
Critical - Hard Disk drive
SNMP Trap ID
5
1. Make sure that the RAID adapter firmware and hard disk drive firmware are at the latest level.
2. Make sure that the SAS cable is connected correctly.
3. Replace the SAS cable.
4. Check backplane cable connection.
5. Replace the RAID adapter.
6. Replace the hard disk drive that is indicated by a lit status LED.
Severity
Error
Serviceable
Yes
Automatically notify support
No
Alert Category
Critical - Hard Disk drive
SNMP Trap ID
5
CIM Information
Prefix: PLAT ID: 0174
User Response
1. Make sure that the RAID adapter firmware and hard disk drive firmware are at the latest level.
2. Make sure that the SAS cable is connected correctly.
3. Replace the SAS cable.
4. Check backplane cable connection.
5. Replace the RAID adapter.
6. Replace the hard disk drive that is indicated by a lit status LED.
1. Make sure that the RAID adapter firmware and hard disk drive firmware are at the latest level.
2. Make sure that the SAS cable is connected correctly.
3. Replace the SAS cable.
4. Check backplane cable connection.
5. Replace the RAID adapter.
6. Replace the hard disk drive that is indicated by a lit status LED.
Severity
Error
Serviceable
Yes
Automatically notify support
No
Alert Category
Critical - Hard Disk drive
SNMP Trap ID
5
CIM Information
Prefix: PLAT ID: 0174
User Response
1. Make sure that the RAID adapter firmware and hard disk drive firmware are at the latest level.
Severity
Error
Serviceable
Yes
Automatically notify support
No
Alert Category
Critical - Hard Disk drive
SNMP Trap ID
5
CIM Information
Prefix: PLAT ID: 0174
User Response
1. Make sure that the RAID adapter firmware and hard disk drive firmware are at the latest level.
2. Make sure that the SAS cable is connected correctly.
3. Replace the SAS cable.
4. Check backplane cable connection.
5. Replace the RAID adapter.
6. Replace the hard disk drive that is indicated by a lit status LED.
Severity
Error
Serviceable
Yes
1. Make sure that the RAID adapter firmware and hard disk drive firmware are at the latest level.
2. Make sure that the SAS cable is connected correctly.
3. Replace the SAS cable.
4. Check backplane cable connection.
5. Replace the RAID adapter.
6. Replace the hard disk drive that is indicated by a lit status LED.
Severity
Error
Serviceable
Yes
Automatically notify support
No
Alert Category
Critical - Hard Disk drive
SNMP Trap ID
5
CIM Information
Prefix: PLAT ID: 0174
User Response
1. Make sure that the RAID adapter firmware and hard disk drive firmware are at the latest level.
2. Make sure that the SAS cable is connected correctly.
3. Replace the SAS cable.
4. Check backplane cable connection.
5. Replace the RAID adapter.
6. Replace the hard disk drive that is indicated by a lit status LED.
Severity
Error
Serviceable
Yes
Automatically notify support
No
Alert Category
Critical - Other
SNMP Trap ID
50
CIM Information
Prefix: PLAT ID: 0234
User Response
Severity
Error
Serviceable
Yes
1. Make sure the server meets the minimum configuration to start (see Power-supply LEDs).
2. Recover the server firmware from the backup page by restarting the server.
3. Update the server firmware to the latest level (see Updating the firmware). Important: Some
cluster solutions require specific code levels or coordinated code updates. If the device is part
of a cluster solution, verify that the latest level of code is supported for the cluster solution
before you update the code.
4. Remove components one at a time, restarting the server each time, to see if the problem
goes away.
5. If the problem remains, (trained service technician) replace the system board.
Severity
Error
Serviceable
Yes
Automatically notify support
No
Alert Category
Critical - CPU
SNMP Trap ID
40
CIM Information
Prefix: PLAT ID: 0816
User Response
1. Make sure that the installed microprocessors are compatible with each other (see Installing a
microprocessor and heat sink for information about microprocessor requirements).
2. Update the server firmware to the latest level (see Updating the firmware).
3. (Trained technician only) Replace the incompatible microprocessor.
Severity
Error
Serviceable
Yes
Automatically notify support
No
Alert Category
Critical - CPU
SNMP Trap ID
40
CIM Information
Prefix: PLAT ID: 0816
User Response
1. Make sure that the installed microprocessors are compatible with each other (see Installing a
microprocessor and heat sink for information about microprocessor requirements).
2. Update the server firmware to the latest level (see Updating the firmware).
3. (Trained technician only) Replace the incompatible microprocessor.
Severity
Error
Serviceable
Yes
Automatically notify support
No
Alert Category
Critical - CPU
SNMP Trap ID
40
CIM Information
1. Make sure that the installed microprocessors are compatible with each other (see Installing a
microprocessor and heat sink for information about microprocessor requirements).
2. Update the server firmware to the latest level (see Updating the firmware).
3. (Trained technician only) Replace the incompatible microprocessor. One of The CPUs :
Severity
Error
Serviceable
Yes
Automatically notify support
No
Alert Category
Critical - Power
SNMP Trap ID
4
CIM Information
Prefix: PLAT ID: 0104
User Response
1. Make sure that the power supplies installed are with the same rating or wattage.
2. Reinstall the power supplies with the same rating or wattage.
Severity
Error
Serviceable
Yes
Automatically notify support
Yes
1. Make sure that the RAID adapter firmware and hard disk drive firmware are at the latest level.
2. Make sure that the SAS cable is connected correctly.
3. Replace the SAS cable.
4. Replace the RAID adapter.
5. Replace the hard disk drive that is indicated by a lit status LED.
Severity
Error
Serviceable
Yes
Automatically notify support
Yes
Alert Category
Critical - Hard Disk drive
SNMP Trap ID
5
CIM Information
Prefix: PLAT ID: 0176
User Response
1. Make sure that the RAID adapter firmware and hard disk drive firmware are at the latest level.
2. Make sure that the SAS cable is connected correctly.
3. Replace the SAS cable.
4. Replace the RAID adapter.
5. Replace the hard disk drive that is indicated by a lit status LED.
Severity
Error
Serviceable
Yes
Automatically notify support
Yes
Alert Category
Critical - Hard Disk drive
SNMP Trap ID
5
CIM Information
Prefix: PLAT ID: 0176
User Response
1. Make sure that the RAID adapter firmware and hard disk drive firmware are at the latest level.
2. Make sure that the SAS cable is connected correctly.
3. Replace the SAS cable.
4. Replace the RAID adapter.
5. Replace the hard disk drive that is indicated by a lit status LED.
Severity
Error
Serviceable
Yes
Automatically notify support
Yes
Alert Category
Critical - Hard Disk drive
SNMP Trap ID
5
CIM Information
Prefix: PLAT ID: 0176
User Response
1. Make sure that the RAID adapter firmware and hard disk drive firmware are at the latest level.
Severity
Error
Serviceable
Yes
Automatically notify support
Yes
Alert Category
Critical - Hard Disk drive
SNMP Trap ID
5
CIM Information
Prefix: PLAT ID: 0176
User Response
1. Make sure that the RAID adapter firmware and hard disk drive firmware are at the latest level.
2. Make sure that the SAS cable is connected correctly.
3. Replace the SAS cable.
4. Replace the RAID adapter.
5. Replace the hard disk drive that is indicated by a lit status LED.
Severity
Error
Serviceable
Yes
Automatically notify support
Yes
1. Make sure that the RAID adapter firmware and hard disk drive firmware are at the latest level.
2. Make sure that the SAS cable is connected correctly.
3. Replace the SAS cable.
4. Replace the RAID adapter.
5. Replace the hard disk drive that is indicated by a lit status LED.
Severity
Error
Serviceable
Yes
Automatically notify support
Yes
Alert Category
Critical - Hard Disk drive
SNMP Trap ID
5
CIM Information
Prefix: PLAT ID: 0176
User Response
1. Make sure that the RAID adapter firmware and hard disk drive firmware are at the latest level.
2. Make sure that the SAS cable is connected correctly.
3. Replace the SAS cable.
4. Replace the RAID adapter.
5. Replace the hard disk drive that is indicated by a lit status LED.
Severity
Error
Serviceable
Yes
Automatically notify support
Yes
Alert Category
Critical - Hard Disk drive
SNMP Trap ID
5
CIM Information
Prefix: PLAT ID: 0176
User Response
1. Make sure that the RAID adapter firmware and hard disk drive firmware are at the latest level.
2. Make sure that the SAS cable is connected correctly.
3. Replace the SAS cable.
4. Replace the RAID adapter.
5. Replace the hard disk drive that is indicated by a lit status LED.
Severity
Error
Serviceable
Yes
Automatically notify support
Yes
Alert Category
Critical - Hard Disk drive
SNMP Trap ID
5
CIM Information
Prefix: PLAT ID: 0176
User Response
1. Make sure that the RAID adapter firmware and hard disk drive firmware are at the latest level.
Severity
Error
Serviceable
Yes
Automatically notify support
Yes
Alert Category
Critical - Hard Disk drive
SNMP Trap ID
5
CIM Information
Prefix: PLAT ID: 0176
User Response
1. Make sure that the RAID adapter firmware and hard disk drive firmware are at the latest level.
2. Make sure that the SAS cable is connected correctly.
3. Replace the SAS cable.
4. Replace the RAID adapter.
5. Replace the hard disk drive that is indicated by a lit status LED.
Severity
Error
Serviceable
Yes
Automatically notify support
Yes
1. Make sure that the RAID adapter firmware and hard disk drive firmware are at the latest level.
2. Make sure that the SAS cable is connected correctly.
3. Replace the SAS cable.
4. Replace the RAID adapter.
5. Replace the hard disk drive that is indicated by a lit status LED.
Severity
Error
Serviceable
Yes
Automatically notify support
Yes
Alert Category
Critical - Hard Disk drive
SNMP Trap ID
5
CIM Information
Prefix: PLAT ID: 0176
User Response
1. Make sure that the RAID adapter firmware and hard disk drive firmware are at the latest level.
2. Make sure that the SAS cable is connected correctly.
3. Replace the SAS cable.
4. Replace the RAID adapter.
5. Replace the hard disk drive that is indicated by a lit status LED.
Severity
Error
Serviceable
Yes
Automatically notify support
Yes
Alert Category
Critical - Hard Disk drive
SNMP Trap ID
5
CIM Information
Prefix: PLAT ID: 0176
User Response
1. Make sure that the RAID adapter firmware and hard disk drive firmware are at the latest level.
2. Make sure that the SAS cable is connected correctly.
3. Replace the SAS cable.
4. Replace the RAID adapter.
5. Replace the hard disk drive that is indicated by a lit status LED.
Severity
Error
Serviceable
Yes
Automatically notify support
Yes
Alert Category
Critical - Hard Disk drive
SNMP Trap ID
5
CIM Information
Prefix: PLAT ID: 0176
User Response
1. Make sure that the RAID adapter firmware and hard disk drive firmware are at the latest level.
Severity
Error
Serviceable
Yes
Automatically notify support
Yes
Alert Category
Critical - Hard Disk drive
SNMP Trap ID
5
CIM Information
Prefix: PLAT ID: 0176
User Response
1. Make sure that the RAID adapter firmware and hard disk drive firmware are at the latest level.
2. Make sure that the SAS cable is connected correctly.
3. Replace the SAS cable.
4. Replace the RAID adapter.
5. Replace the hard disk drive that is indicated by a lit status LED.
Severity
Error
Serviceable
Yes
Automatically notify support
Yes
1. Make sure that the RAID adapter firmware and hard disk drive firmware are at the latest level.
2. Make sure that the SAS cable is connected correctly.
3. Replace the SAS cable.
4. Replace the RAID adapter.
5. Replace the hard disk drive that is indicated by a lit status LED.
Severity
Error
Serviceable
Yes
Automatically notify support
Yes
Alert Category
Critical - Hard Disk drive
SNMP Trap ID
5
CIM Information
Prefix: PLAT ID: 0176
User Response
1. Make sure that the RAID adapter firmware and hard disk drive firmware are at the latest level.
2. Make sure that the SAS cable is connected correctly.
3. Replace the SAS cable.
4. Replace the RAID adapter.
5. Replace the hard disk drive that is indicated by a lit status LED.
Severity
Error
Serviceable
Yes
Automatically notify support
Yes
Alert Category
Critical - Hard Disk drive
SNMP Trap ID
5
CIM Information
Prefix: PLAT ID: 0176
User Response
1. Make sure that the RAID adapter firmware and hard disk drive firmware are at the latest level.
2. Make sure that the SAS cable is connected correctly.
3. Replace the SAS cable.
4. Replace the RAID adapter.
5. Replace the hard disk drive that is indicated by a lit status LED.
Severity
Error
Serviceable
Yes
Automatically notify support
Yes
Alert Category
Critical - Hard Disk drive
SNMP Trap ID
5
CIM Information
Prefix: PLAT ID: 0176
User Response
1. Make sure that the RAID adapter firmware and hard disk drive firmware are at the latest level.
Severity
Error
Serviceable
Yes
Automatically notify support
Yes
Alert Category
Critical - Hard Disk drive
SNMP Trap ID
5
CIM Information
Prefix: PLAT ID: 0176
User Response
1. Make sure that the RAID adapter firmware and hard disk drive firmware are at the latest level.
2. Make sure that the SAS cable is connected correctly.
3. Replace the SAS cable.
4. Replace the RAID adapter.
5. Replace the hard disk drive that is indicated by a lit status LED.
Severity
Error
Serviceable
Yes
Automatically notify support
Yes
1. Make sure that the RAID adapter firmware and hard disk drive firmware are at the latest level.
2. Make sure that the SAS cable is connected correctly.
3. Replace the SAS cable.
4. Replace the RAID adapter.
5. Replace the hard disk drive that is indicated by a lit status LED.
Severity
Error
Serviceable
Yes
Automatically notify support
Yes
Alert Category
Critical - Hard Disk drive
SNMP Trap ID
5
CIM Information
Prefix: PLAT ID: 0176
User Response
1. Make sure that the RAID adapter firmware and hard disk drive firmware are at the latest level.
2. Make sure that the SAS cable is connected correctly.
3. Replace the SAS cable.
4. Replace the RAID adapter.
5. Replace the hard disk drive that is indicated by a lit status LED.
Severity
Error
Serviceable
Yes
Automatically notify support
Yes
Alert Category
Critical - Hard Disk drive
SNMP Trap ID
5
CIM Information
Prefix: PLAT ID: 0176
User Response
1. Make sure that the RAID adapter firmware and hard disk drive firmware are at the latest level.
2. Make sure that the SAS cable is connected correctly.
3. Replace the SAS cable.
4. Replace the RAID adapter.
5. Replace the hard disk drive that is indicated by a lit status LED.
Severity
Error
Serviceable
Yes
Automatically notify support
Yes
Alert Category
Critical - Hard Disk drive
SNMP Trap ID
5
CIM Information
Prefix: PLAT ID: 0176
User Response
1. Make sure that the RAID adapter firmware and hard disk drive firmware are at the latest level.
Severity
Error
Serviceable
Yes
Automatically notify support
Yes
Alert Category
Critical - Hard Disk drive
SNMP Trap ID
5
CIM Information
Prefix: PLAT ID: 0176
User Response
1. Make sure that the RAID adapter firmware and hard disk drive firmware are at the latest level.
2. Make sure that the SAS cable is connected correctly.
3. Replace the SAS cable.
4. Replace the RAID adapter.
5. Replace the hard disk drive that is indicated by a lit status LED.
Severity
Error
Serviceable
Yes
Automatically notify support
Yes
1. Make sure that the RAID adapter firmware and hard disk drive firmware are at the latest level.
2. Make sure that the SAS cable is connected correctly.
3. Replace the SAS cable.
4. Replace the RAID adapter.
5. Replace the hard disk drive that is indicated by a lit status LED.
Severity
Error
Serviceable
Yes
Automatically notify support
Yes
Alert Category
Critical - Hard Disk drive
SNMP Trap ID
5
CIM Information
Prefix: PLAT ID: 0176
User Response
1. Make sure that the RAID adapter firmware and hard disk drive firmware are at the latest level.
2. Make sure that the SAS cable is connected correctly.
3. Replace the SAS cable.
4. Replace the RAID adapter.
5. Replace the hard disk drive that is indicated by a lit status LED.
Severity
Error
Serviceable
Yes
Automatically notify support
Yes
Alert Category
Critical - Hard Disk drive
SNMP Trap ID
5
CIM Information
Prefix: PLAT ID: 0176
User Response
1. Make sure that the RAID adapter firmware and hard disk drive firmware are at the latest level.
2. Make sure that the SAS cable is connected correctly.
3. Replace the SAS cable.
4. Replace the RAID adapter.
5. Replace the hard disk drive that is indicated by a lit status LED.
Severity
Error
Serviceable
Yes
Automatically notify support
Yes
Alert Category
Critical - Hard Disk drive
SNMP Trap ID
5
CIM Information
Prefix: PLAT ID: 0176
User Response
1. Make sure that the RAID adapter firmware and hard disk drive firmware are at the latest level.
Severity
Error
Serviceable
Yes
Automatically notify support
Yes
Alert Category
Critical - Hard Disk drive
SNMP Trap ID
5
CIM Information
Prefix: PLAT ID: 0176
User Response
1. Make sure that the RAID adapter firmware and hard disk drive firmware are at the latest level.
2. Make sure that the SAS cable is connected correctly.
3. Replace the SAS cable.
4. Replace the RAID adapter.
5. Replace the hard disk drive that is indicated by a lit status LED.
Severity
Error
Serviceable
Yes
Automatically notify support
Yes
1. Make sure that the RAID adapter firmware and hard disk drive firmware are at the latest level.
2. Make sure that the SAS cable is connected correctly.
3. Replace the SAS cable.
4. Replace the RAID adapter.
5. Replace the hard disk drive that is indicated by a lit status LED.
Severity
Error
Serviceable
Yes
Automatically notify support
Yes
Alert Category
Critical - Hard Disk drive
SNMP Trap ID
5
CIM Information
Prefix: PLAT ID: 0176
User Response
1. Make sure that the RAID adapter firmware and hard disk drive firmware are at the latest level.
2. Make sure that the SAS cable is connected correctly.
3. Replace the SAS cable.
4. Replace the RAID adapter.
5. Replace the hard disk drive that is indicated by a lit status LED.
Severity
Error
Serviceable
Yes
Automatically notify support
No
Alert Category
Critical - Memory
SNMP Trap ID
41
CIM Information
Prefix: PLAT ID: 0126
User Response
Make sure that DIMMs are installed in the correct sequence and have the same size, type, speed,
and technology.
Severity
Error
Serviceable
Yes
Automatically notify support
No
Alert Category
Critical - Memory
SNMP Trap ID
41
CIM Information
Prefix: PLAT ID: 0126
User Response
Make sure that DIMMs are installed in the correct sequence and have the same size, type, speed,
and technology.
Severity
Error
Serviceable
Yes
Automatically notify support
No
Alert Category
Critical - Memory
SNMP Trap ID
41
CIM Information
Prefix: PLAT ID: 0126
User Response
Make sure that DIMMs are installed in the correct sequence and have the same size, type, speed,
and technology.
Severity
Error
Serviceable
Yes
Automatically notify support
No
Alert Category
Critical - Memory
SNMP Trap ID
41
CIM Information
Prefix: PLAT ID: 0126
User Response
Severity
Error
Serviceable
Yes
Automatically notify support
No
Alert Category
Critical - Memory
SNMP Trap ID
41
CIM Information
Prefix: PLAT ID: 0126
User Response
Make sure that DIMMs are installed in the correct sequence and have the same size, type, speed,
and technology.
Severity
Error
Serviceable
Yes
Automatically notify support
No
Alert Category
Critical - Memory
SNMP Trap ID
41
Severity
Error
Serviceable
Yes
Automatically notify support
No
Alert Category
Critical - Memory
SNMP Trap ID
41
CIM Information
Prefix: PLAT ID: 0126
User Response
Make sure that DIMMs are installed in the correct sequence and have the same size, type, speed,
and technology.
Severity
Error
Serviceable
Yes
Automatically notify support
No
Alert Category
Critical - Memory
Severity
Error
Serviceable
Yes
Automatically notify support
No
Alert Category
Critical - Memory
SNMP Trap ID
41
CIM Information
Prefix: PLAT ID: 0126
User Response
Make sure that DIMMs are installed in the correct sequence and have the same size, type, speed,
and technology.
Severity
Error
Serviceable
Yes
Automatically notify support
No
Severity
Error
Serviceable
Yes
Automatically notify support
No
Alert Category
Critical - Memory
SNMP Trap ID
41
CIM Information
Prefix: PLAT ID: 0126
User Response
Make sure that DIMMs are installed in the correct sequence and have the same size, type, speed,
and technology.
Severity
Error
Serviceable
Yes
Severity
Error
Serviceable
Yes
Automatically notify support
No
Alert Category
Critical - Memory
SNMP Trap ID
41
CIM Information
Prefix: PLAT ID: 0126
User Response
Make sure that DIMMs are installed in the correct sequence and have the same size, type, speed,
and technology.
Severity
Error
Severity
Error
Serviceable
Yes
Automatically notify support
No
Alert Category
Critical - Memory
SNMP Trap ID
41
CIM Information
Prefix: PLAT ID: 0126
User Response
Make sure that DIMMs are installed in the correct sequence and have the same size, type, speed,
and technology.
Severity
Error
Serviceable
Yes
Automatically notify support
No
Alert Category
Critical - Memory
SNMP Trap ID
41
CIM Information
Prefix: PLAT ID: 0126
User Response
Make sure that DIMMs are installed in the correct sequence and have the same size, type, speed,
and technology.
Severity
Error
Serviceable
Yes
Automatically notify support
No
Alert Category
Critical - Memory
SNMP Trap ID
41
CIM Information
Prefix: PLAT ID: 0126
User Response
Make sure that DIMMs are installed in the correct sequence and have the same size, type, speed,
and technology.
Severity
Error
Serviceable
Yes
Automatically notify support
No
Alert Category
Critical - Memory
SNMP Trap ID
41
CIM Information
Prefix: PLAT ID: 0126
User Response
Make sure that DIMMs are installed in the correct sequence and have the same size, type, speed,
and technology.
Severity
Error
Serviceable
Yes
Automatically notify support
No
Alert Category
Critical - Memory
SNMP Trap ID
41
CIM Information
Prefix: PLAT ID: 0126
User Response
Make sure that DIMMs are installed in the correct sequence and have the same size, type, speed,
and technology.
Severity
Error
Serviceable
Yes
Automatically notify support
No
Alert Category
Critical - Memory
SNMP Trap ID
41
CIM Information
Prefix: PLAT ID: 0126
User Response
Make sure that DIMMs are installed in the correct sequence and have the same size, type, speed,
and technology.
Severity
Error
Serviceable
Yes
Automatically notify support
No
Alert Category
Critical - Memory
SNMP Trap ID
41
CIM Information
Prefix: PLAT ID: 0126
User Response
Make sure that DIMMs are installed in the correct sequence and have the same size, type, speed,
and technology.
Severity
Error
Serviceable
Yes
Automatically notify support
No
Alert Category
Critical - Memory
SNMP Trap ID
41
CIM Information
Prefix: PLAT ID: 0126
User Response
Severity
Error
Serviceable
Yes
Automatically notify support
No
Alert Category
Critical - Memory
SNMP Trap ID
41
CIM Information
Prefix: PLAT ID: 0126
User Response
Make sure that DIMMs are installed in the correct sequence and have the same size, type, speed,
and technology.
Severity
Error
Serviceable
Yes
Automatically notify support
No
Alert Category
Critical - Memory
SNMP Trap ID
41
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
System - Other
SNMP Trap ID
CIM Information
Prefix: PLAT ID: 0178
User Response
No action; information only.
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
System - Other
CIM Information
Prefix: PLAT ID: 0178
User Response
No action; information only.
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
System - Other
SNMP Trap ID
CIM Information
Prefix: PLAT ID: 0178
User Response
No action; information only.
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
CIM Information
Prefix: PLAT ID: 0178
User Response
No action; information only.
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
System - Other
SNMP Trap ID
CIM Information
Prefix: PLAT ID: 0178
User Response
No action; information only.
Severity
Info
Serviceable
No
Automatically notify support
No
CIM Information
Prefix: PLAT ID: 0178
User Response
No action; information only.
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
System - Other
SNMP Trap ID
CIM Information
Prefix: PLAT ID: 0178
User Response
No action; information only.
Severity
Info
Serviceable
No
Automatically notify support
CIM Information
Prefix: PLAT ID: 0178
User Response
No action; information only.
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
System - Other
SNMP Trap ID
CIM Information
Prefix: PLAT ID: 0178
User Response
No action; information only.
Severity
Info
Serviceable
No
CIM Information
Prefix: PLAT ID: 0178
User Response
No action; information only.
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
System - Other
SNMP Trap ID
CIM Information
Prefix: PLAT ID: 0178
User Response
No action; information only.
Severity
Info
Serviceable
CIM Information
Prefix: PLAT ID: 0178
User Response
No action; information only.
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
System - Other
SNMP Trap ID
CIM Information
Prefix: PLAT ID: 0178
User Response
No action; information only.
Severity
Info
CIM Information
Prefix: PLAT ID: 0178
User Response
No action; information only.
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
System - Other
SNMP Trap ID
CIM Information
Prefix: PLAT ID: 0178
User Response
No action; information only.
Severity
CIM Information
Prefix: PLAT ID: 0178
User Response
No action; information only.
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
System - Other
SNMP Trap ID
CIM Information
Prefix: PLAT ID: 0178
User Response
No action; information only.
CIM Information
Prefix: PLAT ID: 0178
User Response
No action; information only.
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
System - Other
SNMP Trap ID
CIM Information
Prefix: PLAT ID: 0178
User Response
No action; information only.
CIM Information
Prefix: PLAT ID: 0178
User Response
No action; information only.
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
System - Other
SNMP Trap ID
CIM Information
Prefix: PLAT ID: 0178
User Response
No action; information only.
CIM Information
Prefix: PLAT ID: 0178
User Response
No action; information only.
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
System - Other
SNMP Trap ID
CIM Information
Prefix: PLAT ID: 0178
User Response
No action; information only.
CIM Information
Prefix: PLAT ID: 0178
User Response
No action; information only.
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
System - Other
SNMP Trap ID
CIM Information
Prefix: PLAT ID: 0178
User Response
No action; information only.
CIM Information
Prefix: PLAT ID: 0178
User Response
No action; information only.
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
System - Other
SNMP Trap ID
CIM Information
Prefix: PLAT ID: 0178
User Response
No action; information only.
CIM Information
Prefix: PLAT ID: 0178
User Response
No action; information only.
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
System - Other
SNMP Trap ID
CIM Information
Prefix: PLAT ID: 0178
User Response
No action; information only.
CIM Information
Prefix: PLAT ID: 0178
User Response
No action; information only.
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
System - Other
SNMP Trap ID
CIM Information
Prefix: PLAT ID: 0178
User Response
No action; information only.
CIM Information
Prefix: PLAT ID: 0178
User Response
No action; information only.
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
System - Other
SNMP Trap ID
CIM Information
Prefix: PLAT ID: 0450
User Response
No action; information only. ROM Recovery :
Severity
CIM Information
Prefix: PLAT ID: 0061
User Response
No action; information only.
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
System - Other
SNMP Trap ID
CIM Information
Prefix: PLAT ID: 0061
User Response
No action; information only.
Severity
Info
Serviceable
CIM Information
Prefix: PLAT ID: 0061
User Response
No action; information only. One of The CPUs :
Severity
Error
Serviceable
Yes
Automatically notify support
Yes
Alert Category
Critical - Other
SNMP Trap ID
50
CIM Information
Prefix: PLAT ID: 0240
User Response
Severity
Error
Serviceable
Yes
Automatically notify support
Yes
Alert Category
Critical - Other
SNMP Trap ID
50
CIM Information
Prefix: PLAT ID: 0240
User Response
Severity
Error
Serviceable
Yes
Automatically notify support
Yes
Alert Category
Critical - Other
SNMP Trap ID
50
CIM Information
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
System - Other
SNMP Trap ID
CIM Information
Prefix: PLAT ID: 0376
User Response
No action; information only.
Severity
Warning
Serviceable
Severity
Warning
Serviceable
Yes
Automatically notify support
No
Alert Category
System - Other
SNMP Trap ID
22
CIM Information
Prefix: PLAT ID: 0142
User Response
Severity
Warning
Serviceable
Yes
Automatically notify support
No
Alert Category
System - Other
SNMP Trap ID
22
CIM Information
Prefix: PLAT ID: 0142
User Response
Severity
Warning
Serviceable
Yes
Automatically notify support
No
Alert Category
System - Other
SNMP Trap ID
22
CIM Information
Prefix: PLAT ID: 0142
User Response
Severity
Warning
Serviceable
Yes
Automatically notify support
No
Alert Category
System - Other
SNMP Trap ID
22
CIM Information
Prefix: PLAT ID: 0142
User Response
Severity
Warning
Serviceable
Yes
Automatically notify support
No
Alert Category
System - Other
SNMP Trap ID
22
CIM Information
Prefix: PLAT ID: 0142
User Response
Severity
Warning
Serviceable
Yes
Automatically notify support
No
Alert Category
System - Other
SNMP Trap ID
22
Severity
Warning
Serviceable
Yes
Automatically notify support
No
Alert Category
System - Other
SNMP Trap ID
22
CIM Information
Prefix: PLAT ID: 0142
User Response
Severity
Warning
Serviceable
Yes
Automatically notify support
No
Severity
Warning
Serviceable
Yes
Automatically notify support
No
Alert Category
System - Other
SNMP Trap ID
22
CIM Information
Prefix: PLAT ID: 0142
User Response
Severity
Warning
Severity
Warning
Serviceable
Yes
Automatically notify support
No
Alert Category
System - Other
SNMP Trap ID
22
CIM Information
Prefix: PLAT ID: 0142
User Response
Severity
Warning
Serviceable
Yes
Automatically notify support
No
Alert Category
System - Other
SNMP Trap ID
22
CIM Information
Prefix: PLAT ID: 0142
User Response
Severity
Warning
Serviceable
Yes
Automatically notify support
No
Alert Category
System - Other
SNMP Trap ID
22
CIM Information
Prefix: PLAT ID: 0142
User Response
Severity
Warning
Serviceable
Yes
Automatically notify support
No
Alert Category
System - Other
SNMP Trap ID
22
CIM Information
Prefix: PLAT ID: 0142
User Response
Severity
Warning
Serviceable
Yes
Automatically notify support
No
Alert Category
System - Other
SNMP Trap ID
22
CIM Information
Prefix: PLAT ID: 0142
User Response
Severity
Warning
Serviceable
Yes
Automatically notify support
No
Alert Category
System - Other
SNMP Trap ID
22
Severity
Warning
Serviceable
Yes
Automatically notify support
No
Alert Category
System - Other
SNMP Trap ID
22
CIM Information
Prefix: PLAT ID: 0142
User Response
Severity
Warning
Serviceable
Yes
Automatically notify support
No
Severity
Warning
Serviceable
Yes
Automatically notify support
No
Alert Category
System - Other
SNMP Trap ID
22
CIM Information
Prefix: PLAT ID: 0142
User Response
Severity
Warning
Severity
Warning
Serviceable
Yes
Automatically notify support
No
Alert Category
System - Other
SNMP Trap ID
22
CIM Information
Prefix: PLAT ID: 0142
User Response
1. Make sure that the fans are operating, that there are no obstructions to the airflow (front and
rear of the server), that the air baffles are in place and correctly installed, and that the server
cover is installed and completely closed.
2. Check the ambient temperature. You must be operating within the specifications.
3. Make sure that the heat sink for microprocessor n is installed correctly.
4. (Trained technician only) Replace microprocessor n. (n = microprocessor number)
Severity
Warning
Serviceable
Yes
Automatically notify support
No
Alert Category
Warning - CPU
SNMP Trap ID
42
CIM Information
Prefix: PLAT ID: 0038
User Response
Severity
Error
Serviceable
Yes
Automatically notify support
No
Alert Category
Critical - Temperature
SNMP Trap ID
0
CIM Information
Prefix: PLAT ID: 0146
User Response
1. Make sure that the fans are operating, that there are no obstructions to the airflow, that the air
baffles are in place and correctly installed, and that the server cover is installed and completely
closed.
2. Make sure that ambient temperature is within the specifications.
3. If a fan has failed, complete the action for a fan failure.
4. Replace DIMM n. (n = DIMM number)
Severity
1. Make sure that the fans are operating, that there are no obstructions to the airflow, that the air
baffles are in place and correctly installed, and that the server cover is installed and completely
closed.
2. Make sure that ambient temperature is within the specifications.
3. If a fan has failed, complete the action for a fan failure.
4. Replace DIMM n. (n = DIMM number)
Severity
Error
Serviceable
Yes
Automatically notify support
No
Alert Category
Critical - Temperature
SNMP Trap ID
0
CIM Information
Prefix: PLAT ID: 0146
User Response
1. Make sure that the fans are operating, that there are no obstructions to the airflow, that the air
baffles are in place and correctly installed, and that the server cover is installed and completely
closed.
Severity
Error
Serviceable
Yes
Automatically notify support
No
Alert Category
Critical - Temperature
SNMP Trap ID
0
CIM Information
Prefix: PLAT ID: 0146
User Response
1. Make sure that the fans are operating, that there are no obstructions to the airflow, that the air
baffles are in place and correctly installed, and that the server cover is installed and completely
closed.
2. Make sure that ambient temperature is within the specifications.
3. If a fan has failed, complete the action for a fan failure.
4. Replace DIMM n. (n = DIMM number)
Severity
Error
Serviceable
1. Make sure that the fans are operating, that there are no obstructions to the airflow, that the air
baffles are in place and correctly installed, and that the server cover is installed and completely
closed.
2. Make sure that ambient temperature is within the specifications.
3. If a fan has failed, complete the action for a fan failure.
4. Replace DIMM n. (n = DIMM number)
Severity
Error
Serviceable
Yes
Automatically notify support
No
Alert Category
Critical - Temperature
SNMP Trap ID
0
CIM Information
Prefix: PLAT ID: 0146
User Response
1. Make sure that the fans are operating, that there are no obstructions to the airflow, that the air
baffles are in place and correctly installed, and that the server cover is installed and completely
closed.
2. Make sure that ambient temperature is within the specifications.
3. If a fan has failed, complete the action for a fan failure.
Severity
Error
Serviceable
Yes
Automatically notify support
No
Alert Category
Critical - Temperature
SNMP Trap ID
0
CIM Information
Prefix: PLAT ID: 0146
User Response
1. Make sure that the fans are operating, that there are no obstructions to the airflow, that the air
baffles are in place and correctly installed, and that the server cover is installed and completely
closed.
2. Make sure that ambient temperature is within the specifications.
3. If a fan has failed, complete the action for a fan failure.
4. Replace DIMM n. (n = DIMM number)
Severity
Error
Serviceable
Yes
Automatically notify support
No
1. Make sure that the fans are operating, that there are no obstructions to the airflow, that the air
baffles are in place and correctly installed, and that the server cover is installed and completely
closed.
2. Make sure that ambient temperature is within the specifications.
3. If a fan has failed, complete the action for a fan failure.
4. Replace DIMM n. (n = DIMM number)
Severity
Error
Serviceable
Yes
Automatically notify support
No
Alert Category
Critical - Temperature
SNMP Trap ID
0
CIM Information
Prefix: PLAT ID: 0146
User Response
1. Make sure that the fans are operating, that there are no obstructions to the airflow, that the air
baffles are in place and correctly installed, and that the server cover is installed and completely
closed.
2. Make sure that ambient temperature is within the specifications.
3. If a fan has failed, complete the action for a fan failure.
4. Replace DIMM n. (n = DIMM number)
Severity
Error
Serviceable
Yes
Automatically notify support
No
Alert Category
Critical - Temperature
SNMP Trap ID
0
CIM Information
Prefix: PLAT ID: 0146
User Response
1. Make sure that the fans are operating, that there are no obstructions to the airflow, that the air
baffles are in place and correctly installed, and that the server cover is installed and completely
closed.
2. Make sure that ambient temperature is within the specifications.
3. If a fan has failed, complete the action for a fan failure.
4. Replace DIMM n. (n = DIMM number)
Severity
Error
Serviceable
Yes
Automatically notify support
No
Alert Category
Critical - Temperature
1. Make sure that the fans are operating, that there are no obstructions to the airflow, that the air
baffles are in place and correctly installed, and that the server cover is installed and completely
closed.
2. Make sure that ambient temperature is within the specifications.
3. If a fan has failed, complete the action for a fan failure.
4. Replace DIMM n. (n = DIMM number)
Severity
Error
Serviceable
Yes
Automatically notify support
No
Alert Category
Critical - Temperature
SNMP Trap ID
0
CIM Information
Prefix: PLAT ID: 0146
User Response
1. Make sure that the fans are operating, that there are no obstructions to the airflow, that the air
baffles are in place and correctly installed, and that the server cover is installed and completely
closed.
2. Make sure that ambient temperature is within the specifications.
3. If a fan has failed, complete the action for a fan failure.
4. Replace DIMM n. (n = DIMM number)
Severity
Error
Serviceable
Yes
Automatically notify support
No
Alert Category
Critical - Temperature
SNMP Trap ID
0
CIM Information
Prefix: PLAT ID: 0146
User Response
1. Make sure that the fans are operating, that there are no obstructions to the airflow, that the air
baffles are in place and correctly installed, and that the server cover is installed and completely
closed.
2. Make sure that ambient temperature is within the specifications.
3. If a fan has failed, complete the action for a fan failure.
4. Replace DIMM n. (n = DIMM number)
Severity
Error
Serviceable
Yes
Automatically notify support
No
Alert Category
Critical - Temperature
SNMP Trap ID
0
1. Make sure that the fans are operating, that there are no obstructions to the airflow, that the air
baffles are in place and correctly installed, and that the server cover is installed and completely
closed.
2. Make sure that ambient temperature is within the specifications.
3. If a fan has failed, complete the action for a fan failure.
4. Replace DIMM n. (n = DIMM number)
Severity
Error
Serviceable
Yes
Automatically notify support
No
Alert Category
Critical - Temperature
SNMP Trap ID
0
CIM Information
Prefix: PLAT ID: 0146
User Response
1. Make sure that the fans are operating, that there are no obstructions to the airflow, that the air
baffles are in place and correctly installed, and that the server cover is installed and completely
closed.
2. Make sure that ambient temperature is within the specifications.
3. If a fan has failed, complete the action for a fan failure.
4. Replace DIMM n. (n = DIMM number)
Severity
Error
Serviceable
Yes
Automatically notify support
No
Alert Category
Critical - Temperature
SNMP Trap ID
0
CIM Information
Prefix: PLAT ID: 0146
User Response
1. Make sure that the fans are operating, that there are no obstructions to the airflow, that the air
baffles are in place and correctly installed, and that the server cover is installed and completely
closed.
2. Make sure that ambient temperature is within the specifications.
3. If a fan has failed, complete the action for a fan failure.
4. Replace DIMM n. (n = DIMM number)
Severity
Error
Serviceable
Yes
Automatically notify support
No
Alert Category
Critical - Temperature
SNMP Trap ID
0
CIM Information
Prefix: PLAT ID: 0146
1. Make sure that the fans are operating, that there are no obstructions to the airflow, that the air
baffles are in place and correctly installed, and that the server cover is installed and completely
closed.
2. Make sure that ambient temperature is within the specifications.
3. If a fan has failed, complete the action for a fan failure.
4. Replace DIMM n. (n = DIMM number)
Severity
Error
Serviceable
Yes
Automatically notify support
No
Alert Category
Critical - Temperature
SNMP Trap ID
0
CIM Information
Prefix: PLAT ID: 0146
User Response
1. Make sure that the fans are operating, that there are no obstructions to the airflow, that the air
baffles are in place and correctly installed, and that the server cover is installed and completely
closed.
2. Make sure that ambient temperature is within the specifications.
3. If a fan has failed, complete the action for a fan failure.
4. Replace DIMM n. (n = DIMM number)
1. Make sure that the fans are operating, that there are no obstructions to the airflow, that the air
baffles are in place and correctly installed, and that the server cover is installed and completely
closed.
2. Make sure that ambient temperature is within the specifications.
3. If a fan has failed, complete the action for a fan failure.
4. Replace DIMM n. (n = DIMM number)
Severity
Error
Serviceable
Yes
Automatically notify support
No
Alert Category
Critical - Temperature
SNMP Trap ID
0
CIM Information
Prefix: PLAT ID: 0146
User Response
Severity
Error
Serviceable
Yes
Automatically notify support
No
Alert Category
Critical - Temperature
SNMP Trap ID
0
CIM Information
Prefix: PLAT ID: 0146
User Response
1. Make sure that the fans are operating, that there are no obstructions to the airflow, that the air
baffles are in place and correctly installed, and that the server cover is installed and completely
closed.
2. Make sure that ambient temperature is within the specifications.
3. If a fan has failed, complete the action for a fan failure.
4. Replace DIMM n. (n = DIMM number)
Severity
1. Make sure that the fans are operating, that there are no obstructions to the airflow, that the air
baffles are in place and correctly installed, and that the server cover is installed and completely
closed.
2. Make sure that ambient temperature is within the specifications.
3. If a fan has failed, complete the action for a fan failure.
4. Replace DIMM n. (n = DIMM number)
Severity
Error
Serviceable
Yes
Automatically notify support
No
Alert Category
Critical - Temperature
SNMP Trap ID
0
CIM Information
Prefix: PLAT ID: 0146
User Response
1. Make sure that the fans are operating, that there are no obstructions to the airflow, that the air
baffles are in place and correctly installed, and that the server cover is installed and completely
closed.
Severity
Error
Serviceable
Yes
Automatically notify support
No
Alert Category
Critical - Temperature
SNMP Trap ID
0
CIM Information
Prefix: PLAT ID: 0146
User Response
1. Make sure that the fans are operating, that there are no obstructions to the airflow, that the air
baffles are in place and correctly installed, and that the server cover is installed and completely
closed.
2. Make sure that ambient temperature is within the specifications.
3. If a fan has failed, complete the action for a fan failure.
4. Replace DIMM n. (n = DIMM number)
Severity
Error
Serviceable
Yes
Severity
Error
Serviceable
Yes
Automatically notify support
No
Alert Category
Critical - Other
SNMP Trap ID
50
CIM Information
Prefix: PLAT ID: 0244
User Response
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Critical - Voltage
SNMP Trap ID
1
CIM Information
Prefix: PLAT ID: 0481
User Response
No action; information only. SysBrd 12V : SysBrd 3.3V : SysBrd 5V :
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Critical - Fan Failure
SNMP Trap ID
11
CIM Information
Prefix: PLAT ID: 0481
User Response
No action; information only.
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Critical - Fan Failure
SNMP Trap ID
11
CIM Information
Prefix: PLAT ID: 0481
User Response
No action; information only.
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Critical - Fan Failure
SNMP Trap ID
11
CIM Information
Prefix: PLAT ID: 0481
User Response
No action; information only.
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Warning - Temperature
SNMP Trap ID
12
CIM Information
Prefix: PLAT ID: 0491
User Response
No action; information only.
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Warning - Temperature
SNMP Trap ID
12
CIM Information
Prefix: PLAT ID: 0491
User Response
No action; information only.
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Warning - Temperature
SNMP Trap ID
12
CIM Information
Prefix: PLAT ID: 0491
User Response
No action; information only.
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Warning - Temperature
SNMP Trap ID
12
CIM Information
Prefix: PLAT ID: 0491
User Response
No action; information only.
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Critical - Temperature
SNMP Trap ID
0
CIM Information
Prefix: PLAT ID: 0495
User Response
No action; information only.
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Critical - Temperature
SNMP Trap ID
0
CIM Information
Prefix: PLAT ID: 0495
User Response
No action; information only.
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Critical - Temperature
SNMP Trap ID
0
CIM Information
Prefix: PLAT ID: 0495
User Response
No action; information only.
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Critical - Temperature
SNMP Trap ID
0
CIM Information
Prefix: PLAT ID: 0495
User Response
No action; information only.
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Critical - Temperature
SNMP Trap ID
0
CIM Information
Prefix: PLAT ID: 0499
User Response
No action; information only.
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Critical - Temperature
SNMP Trap ID
0
CIM Information
Prefix: PLAT ID: 0499
User Response
No action; information only.
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Critical - Temperature
SNMP Trap ID
0
CIM Information
Prefix: PLAT ID: 0499
User Response
No action; information only.
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Critical - Temperature
SNMP Trap ID
0
CIM Information
Prefix: PLAT ID: 0499
User Response
No action; information only.
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
System - Other
SNMP Trap ID
CIM Information
Prefix: PLAT ID: 0508
User Response
No action; information only.
Severity
Info
CIM Information
Prefix: PLAT ID: 0508
User Response
No action; information only.
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
System - Other
SNMP Trap ID
CIM Information
Prefix: PLAT ID: 0509
User Response
No action; information only.
Severity
Info
Serviceable
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Warning - Other
SNMP Trap ID
60
CIM Information
Prefix: PLAT ID: 0521
User Response
No action; information only.
Severity
Info
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Critical - Temperature
SNMP Trap ID
0
CIM Information
Prefix: PLAT ID: 0523
User Response
No action; information only.
Severity
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Critical - Voltage
SNMP Trap ID
1
CIM Information
Prefix: PLAT ID: 0523
User Response
No action; information only.
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Critical - Fan Failure
SNMP Trap ID
11
CIM Information
Prefix: PLAT ID: 0523
User Response
No action; information only.
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Critical - Power
SNMP Trap ID
4
CIM Information
Prefix: PLAT ID: 0523
User Response
No action; information only.
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Critical - Other
SNMP Trap ID
50
CIM Information
Prefix: PLAT ID: 0523
User Response
No action; information only.
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Critical - Other
SNMP Trap ID
50
CIM Information
Prefix: PLAT ID: 0523
User Response
No action; information only.
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Critical - Other
SNMP Trap ID
50
CIM Information
Prefix: PLAT ID: 0523
User Response
No action; information only.
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Critical - Temperature
SNMP Trap ID
0
CIM Information
Prefix: PLAT ID: 0525
User Response
No action; information only.
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Critical - Power
SNMP Trap ID
4
CIM Information
Prefix: PLAT ID: 0531
User Response
No action; information only. PS1 12V OV Fault : PS1 12V UV Fault : PS1 12Vaux Fault :
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Critical - Power
SNMP Trap ID
4
CIM Information
Prefix: PLAT ID: 0531
User Response
No action; information only. PDB_12V2 : PDB_12V3 : PDB_12V4_240VA : PDB_12V5_240VA :
PDB_5V_OCP : PDB_5V_OVP : PDB_SHORT_CIR :
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Critical - Memory
SNMP Trap ID
41
CIM Information
Prefix: PLAT ID: 0803
User Response
No action; information only.
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Warning - Memory
SNMP Trap ID
43
CIM Information
Prefix: PLAT ID: 0807
User Response
No action; information only.
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Critical - Fan Failure
SNMP Trap ID
11
CIM Information
Prefix: PLAT ID: 0811
User Response
No action; information only.
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Warning - Other
SNMP Trap ID
60
CIM Information
Prefix: PLAT ID: 0005
User Response
No action; information only.
Severity
Info
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Critical - CPU
SNMP Trap ID
40
CIM Information
Prefix: PLAT ID: 0043
User Response
No action; information only.
Severity
Info
CIM Information
Prefix: PLAT ID: 0085
User Response
No action; information only.
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
System - Other
SNMP Trap ID
CIM Information
Prefix: PLAT ID: 0085
User Response
No action; information only.
Severity
Info
Severity
Error
Serviceable
Yes
Automatically notify support
No
Alert Category
Critical - Hard Disk drive
SNMP Trap ID
5
CIM Information
Prefix: PLAT ID: 0163
User Response
1. Reseat hard disk drive n.(n = hard disk drive number). Wait 1 minute or more before reinstalling
the drive.
2. Replace the hard disk drive.
3. Make sure that the disk firmware and RAID controller firmware are at the latest level.
4. Check the SAS cable.
Severity
Error
Serviceable
Yes
Automatically notify support
No
Alert Category
Critical - Hard Disk drive
SNMP Trap ID
5
CIM Information
Prefix: PLAT ID: 0163
User Response
1. Reseat hard disk drive n.(n = hard disk drive number). Wait 1 minute or more before reinstalling
the drive.
2. Replace the hard disk drive.
3. Make sure that the disk firmware and RAID controller firmware are at the latest level.
4. Check the SAS cable.
Severity
Error
Serviceable
Yes
Automatically notify support
No
Alert Category
Critical - Hard Disk drive
SNMP Trap ID
5
CIM Information
Prefix: PLAT ID: 0163
User Response
Severity
Error
Serviceable
Yes
Automatically notify support
No
Alert Category
Critical - Hard Disk drive
SNMP Trap ID
5
CIM Information
Prefix: PLAT ID: 0163
User Response
1. Reseat hard disk drive n.(n = hard disk drive number). Wait 1 minute or more before reinstalling
the drive.
2. Replace the hard disk drive.
3. Make sure that the disk firmware and RAID controller firmware are at the latest level.
4. Check the SAS cable.
Severity
Error
Serviceable
Yes
1. Reseat hard disk drive n.(n = hard disk drive number). Wait 1 minute or more before reinstalling
the drive.
2. Replace the hard disk drive.
3. Make sure that the disk firmware and RAID controller firmware are at the latest level.
4. Check the SAS cable.
Severity
Error
Serviceable
Yes
Automatically notify support
No
Alert Category
Critical - Hard Disk drive
SNMP Trap ID
5
CIM Information
Prefix: PLAT ID: 0163
User Response
1. Reseat hard disk drive n.(n = hard disk drive number). Wait 1 minute or more before reinstalling
the drive.
2. Replace the hard disk drive.
3. Make sure that the disk firmware and RAID controller firmware are at the latest level.
4. Check the SAS cable.
Severity
Error
Serviceable
Yes
Automatically notify support
No
Alert Category
Critical - Hard Disk drive
SNMP Trap ID
5
CIM Information
Prefix: PLAT ID: 0163
User Response
1. Reseat hard disk drive n.(n = hard disk drive number). Wait 1 minute or more before reinstalling
the drive.
2. Replace the hard disk drive.
3. Make sure that the disk firmware and RAID controller firmware are at the latest level.
4. Check the SAS cable.
Severity
Error
Serviceable
Yes
Automatically notify support
No
Alert Category
Critical - Hard Disk drive
SNMP Trap ID
5
CIM Information
1. Reseat hard disk drive n.(n = hard disk drive number). Wait 1 minute or more before reinstalling
the drive.
2. Replace the hard disk drive.
3. Make sure that the disk firmware and RAID controller firmware are at the latest level.
4. Check the SAS cable.
Severity
Error
Serviceable
Yes
Automatically notify support
No
Alert Category
Critical - Hard Disk drive
SNMP Trap ID
5
CIM Information
Prefix: PLAT ID: 0163
User Response
1. Reseat hard disk drive n.(n = hard disk drive number). Wait 1 minute or more before reinstalling
the drive.
2. Replace the hard disk drive.
3. Make sure that the disk firmware and RAID controller firmware are at the latest level.
4. Check the SAS cable.
Severity
1. Reseat hard disk drive n.(n = hard disk drive number). Wait 1 minute or more before reinstalling
the drive.
2. Replace the hard disk drive.
3. Make sure that the disk firmware and RAID controller firmware are at the latest level.
4. Check the SAS cable.
Severity
Error
Serviceable
Yes
Automatically notify support
No
Alert Category
Critical - Hard Disk drive
SNMP Trap ID
5
CIM Information
Prefix: PLAT ID: 0163
User Response
1. Reseat hard disk drive n.(n = hard disk drive number). Wait 1 minute or more before reinstalling
the drive.
2. Replace the hard disk drive.
3. Make sure that the disk firmware and RAID controller firmware are at the latest level.
Severity
Error
Serviceable
Yes
Automatically notify support
No
Alert Category
Critical - Hard Disk drive
SNMP Trap ID
5
CIM Information
Prefix: PLAT ID: 0163
User Response
1. Reseat hard disk drive n.(n = hard disk drive number). Wait 1 minute or more before reinstalling
the drive.
2. Replace the hard disk drive.
3. Make sure that the disk firmware and RAID controller firmware are at the latest level.
4. Check the SAS cable.
Severity
Error
Serviceable
Yes
Automatically notify support
No
Alert Category
Critical - Hard Disk drive
1. Reseat hard disk drive n.(n = hard disk drive number). Wait 1 minute or more before reinstalling
the drive.
2. Replace the hard disk drive.
3. Make sure that the disk firmware and RAID controller firmware are at the latest level.
4. Check the SAS cable.
Severity
Error
Serviceable
Yes
Automatically notify support
No
Alert Category
Critical - Hard Disk drive
SNMP Trap ID
5
CIM Information
Prefix: PLAT ID: 0163
User Response
1. Reseat hard disk drive n.(n = hard disk drive number). Wait 1 minute or more before reinstalling
the drive.
2. Replace the hard disk drive.
3. Make sure that the disk firmware and RAID controller firmware are at the latest level.
4. Check the SAS cable.
1. Reseat hard disk drive n.(n = hard disk drive number). Wait 1 minute or more before reinstalling
the drive.
2. Replace the hard disk drive.
3. Make sure that the disk firmware and RAID controller firmware are at the latest level.
4. Check the SAS cable.
Severity
Error
Serviceable
Yes
Automatically notify support
No
Alert Category
Critical - Hard Disk drive
SNMP Trap ID
5
CIM Information
Prefix: PLAT ID: 0163
User Response
1. Reseat hard disk drive n.(n = hard disk drive number). Wait 1 minute or more before reinstalling
the drive.
Severity
Error
Serviceable
Yes
Automatically notify support
No
Alert Category
Critical - Hard Disk drive
SNMP Trap ID
5
CIM Information
Prefix: PLAT ID: 0163
User Response
1. Reseat hard disk drive n.(n = hard disk drive number). Wait 1 minute or more before reinstalling
the drive.
2. Replace the hard disk drive.
3. Make sure that the disk firmware and RAID controller firmware are at the latest level.
4. Check the SAS cable.
Severity
Error
Serviceable
Yes
Automatically notify support
No
1. Reseat hard disk drive n.(n = hard disk drive number). Wait 1 minute or more before reinstalling
the drive.
2. Replace the hard disk drive.
3. Make sure that the disk firmware and RAID controller firmware are at the latest level.
4. Check the SAS cable.
Severity
Error
Serviceable
Yes
Automatically notify support
No
Alert Category
Critical - Hard Disk drive
SNMP Trap ID
5
CIM Information
Prefix: PLAT ID: 0163
User Response
1. Reseat hard disk drive n.(n = hard disk drive number). Wait 1 minute or more before reinstalling
the drive.
2. Replace the hard disk drive.
3. Make sure that the disk firmware and RAID controller firmware are at the latest level.
4. Check the SAS cable.
Severity
Error
Serviceable
Yes
Automatically notify support
No
Alert Category
Critical - Hard Disk drive
SNMP Trap ID
5
CIM Information
Prefix: PLAT ID: 0163
User Response
1. Reseat hard disk drive n.(n = hard disk drive number). Wait 1 minute or more before reinstalling
the drive.
2. Replace the hard disk drive.
3. Make sure that the disk firmware and RAID controller firmware are at the latest level.
4. Check the SAS cable.
Severity
Error
Serviceable
Yes
Automatically notify support
No
Alert Category
Critical - Hard Disk drive
SNMP Trap ID
5
CIM Information
Prefix: PLAT ID: 0163
User Response
Severity
Error
Serviceable
Yes
Automatically notify support
No
Alert Category
Critical - Hard Disk drive
SNMP Trap ID
5
CIM Information
Prefix: PLAT ID: 0163
User Response
1. Reseat hard disk drive n.(n = hard disk drive number). Wait 1 minute or more before reinstalling
the drive.
2. Replace the hard disk drive.
3. Make sure that the disk firmware and RAID controller firmware are at the latest level.
4. Check the SAS cable.
Severity
Error
Serviceable
1. Reseat hard disk drive n.(n = hard disk drive number). Wait 1 minute or more before reinstalling
the drive.
2. Replace the hard disk drive.
3. Make sure that the disk firmware and RAID controller firmware are at the latest level.
4. Check the SAS cable.
Severity
Error
Serviceable
Yes
Automatically notify support
No
Alert Category
Critical - Hard Disk drive
SNMP Trap ID
5
CIM Information
Prefix: PLAT ID: 0163
User Response
1. Reseat hard disk drive n.(n = hard disk drive number). Wait 1 minute or more before reinstalling
the drive.
2. Replace the hard disk drive.
3. Make sure that the disk firmware and RAID controller firmware are at the latest level.
4. Check the SAS cable.
Severity
Error
Serviceable
Yes
Automatically notify support
No
Alert Category
Critical - Hard Disk drive
SNMP Trap ID
5
CIM Information
Prefix: PLAT ID: 0163
User Response
1. Reseat hard disk drive n.(n = hard disk drive number). Wait 1 minute or more before reinstalling
the drive.
2. Replace the hard disk drive.
3. Make sure that the disk firmware and RAID controller firmware are at the latest level.
4. Check the SAS cable.
Severity
Error
Serviceable
Yes
Automatically notify support
No
Alert Category
Critical - Hard Disk drive
SNMP Trap ID
5
1. Reseat hard disk drive n.(n = hard disk drive number). Wait 1 minute or more before reinstalling
the drive.
2. Replace the hard disk drive.
3. Make sure that the disk firmware and RAID controller firmware are at the latest level.
4. Check the SAS cable.
Severity
Error
Serviceable
Yes
Automatically notify support
No
Alert Category
Critical - Hard Disk drive
SNMP Trap ID
5
CIM Information
Prefix: PLAT ID: 0163
User Response
1. Reseat hard disk drive n.(n = hard disk drive number). Wait 1 minute or more before reinstalling
the drive.
2. Replace the hard disk drive.
3. Make sure that the disk firmware and RAID controller firmware are at the latest level.
4. Check the SAS cable.
1. Reseat hard disk drive n.(n = hard disk drive number). Wait 1 minute or more before reinstalling
the drive.
2. Replace the hard disk drive.
3. Make sure that the disk firmware and RAID controller firmware are at the latest level.
4. Check the SAS cable.
Severity
Error
Serviceable
Yes
Automatically notify support
No
Alert Category
Critical - Hard Disk drive
SNMP Trap ID
5
CIM Information
Prefix: PLAT ID: 0163
User Response
1. Reseat hard disk drive n.(n = hard disk drive number). Wait 1 minute or more before reinstalling
the drive.
2. Replace the hard disk drive.
Severity
Error
Serviceable
Yes
Automatically notify support
No
Alert Category
Critical - Hard Disk drive
SNMP Trap ID
5
CIM Information
Prefix: PLAT ID: 0163
User Response
1. Reseat hard disk drive n.(n = hard disk drive number). Wait 1 minute or more before reinstalling
the drive.
2. Replace the hard disk drive.
3. Make sure that the disk firmware and RAID controller firmware are at the latest level.
4. Check the SAS cable.
Severity
Error
Serviceable
Yes
Automatically notify support
No
Alert Category
1. Reseat hard disk drive n.(n = hard disk drive number). Wait 1 minute or more before reinstalling
the drive.
2. Replace the hard disk drive.
3. Make sure that the disk firmware and RAID controller firmware are at the latest level.
4. Check the SAS cable.
Severity
Error
Serviceable
Yes
Automatically notify support
No
Alert Category
Critical - Hard Disk drive
SNMP Trap ID
5
CIM Information
Prefix: PLAT ID: 0163
User Response
1. Reseat hard disk drive n.(n = hard disk drive number). Wait 1 minute or more before reinstalling
the drive.
2. Replace the hard disk drive.
3. Make sure that the disk firmware and RAID controller firmware are at the latest level.
4. Check the SAS cable.
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Critical - Other
SNMP Trap ID
50
CIM Information
Prefix: PLAT ID: 0185
User Response
No action; information only. Firmware Error : Sys Boot Status :
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Critical - Other
SNMP Trap ID
50
CIM Information
Prefix: PLAT ID: 0223
User Response
No action; information only.
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Critical - Other
SNMP Trap ID
50
CIM Information
Prefix: PLAT ID: 0331
User Response
No action; information only.
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Critical - Other
SNMP Trap ID
50
CIM Information
Prefix: PLAT ID: 0331
User Response
No action; information only. One of PCI Error :
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Critical - Other
SNMP Trap ID
50
CIM Information
Prefix: PLAT ID: 0331
User Response
No action; information only.
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Critical - Other
SNMP Trap ID
50
CIM Information
Prefix: PLAT ID: 0331
User Response
No action; information only.
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Critical - Other
SNMP Trap ID
50
CIM Information
Prefix: PLAT ID: 0331
User Response
No action; information only.
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Critical - Other
SNMP Trap ID
50
CIM Information
Prefix: PLAT ID: 0331
User Response
No action; information only.
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Critical - Other
SNMP Trap ID
50
CIM Information
Prefix: PLAT ID: 0331
User Response
No action; information only.
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Critical - Other
SNMP Trap ID
50
CIM Information
Prefix: PLAT ID: 0331
User Response
No action; information only.
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Critical - Other
SNMP Trap ID
50
CIM Information
Prefix: PLAT ID: 0331
User Response
No action; information only.
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Critical - Other
SNMP Trap ID
50
CIM Information
Prefix: PLAT ID: 0331
User Response
No action; information only.
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Warning - Other
SNMP Trap ID
60
CIM Information
Prefix: PLAT ID: 0399
User Response
No action; information only.
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Critical - Temperature
SNMP Trap ID
0
CIM Information
Prefix: PLAT ID: 0037
User Response
No action; information only.
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Critical - Temperature
SNMP Trap ID
0
CIM Information
Prefix: PLAT ID: 0037
User Response
No action; information only.
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Critical - Power
SNMP Trap ID
4
CIM Information
Prefix: PLAT ID: 0087
User Response
No action; information only.
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Critical - Power
SNMP Trap ID
4
CIM Information
Prefix: PLAT ID: 0087
User Response
No action; information only.
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Critical - Memory
SNMP Trap ID
41
CIM Information
Prefix: PLAT ID: 0139
User Response
No action; information only.
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Critical - Memory
SNMP Trap ID
41
CIM Information
Prefix: PLAT ID: 0139
User Response
No action; information only.
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Critical - Memory
SNMP Trap ID
41
CIM Information
Prefix: PLAT ID: 0139
User Response
No action; information only.
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Critical - Memory
SNMP Trap ID
41
CIM Information
Prefix: PLAT ID: 0139
User Response
No action; information only.
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Critical - Memory
SNMP Trap ID
41
CIM Information
Prefix: PLAT ID: 0139
User Response
No action; information only.
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Critical - Memory
SNMP Trap ID
41
CIM Information
Prefix: PLAT ID: 0139
User Response
No action; information only.
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Critical - Memory
SNMP Trap ID
41
CIM Information
Prefix: PLAT ID: 0139
User Response
No action; information only.
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Critical - Memory
SNMP Trap ID
41
CIM Information
Prefix: PLAT ID: 0139
User Response
No action; information only.
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Critical - Memory
SNMP Trap ID
41
CIM Information
Prefix: PLAT ID: 0139
User Response
No action; information only.
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Critical - Memory
SNMP Trap ID
41
CIM Information
Prefix: PLAT ID: 0139
User Response
No action; information only.
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Critical - Memory
SNMP Trap ID
41
CIM Information
Prefix: PLAT ID: 0139
User Response
No action; information only.
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Critical - Memory
SNMP Trap ID
41
CIM Information
Prefix: PLAT ID: 0139
User Response
No action; information only.
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Critical - Memory
SNMP Trap ID
41
CIM Information
Prefix: PLAT ID: 0139
User Response
No action; information only.
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Critical - Memory
SNMP Trap ID
41
CIM Information
Prefix: PLAT ID: 0139
User Response
No action; information only.
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Critical - Memory
SNMP Trap ID
41
CIM Information
Prefix: PLAT ID: 0139
User Response
No action; information only.
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Critical - Memory
SNMP Trap ID
41
CIM Information
Prefix: PLAT ID: 0139
User Response
No action; information only.
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Critical - Memory
SNMP Trap ID
41
CIM Information
Prefix: PLAT ID: 0139
User Response
No action; information only.
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Critical - Memory
SNMP Trap ID
41
CIM Information
Prefix: PLAT ID: 0139
User Response
No action; information only.
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Critical - Memory
SNMP Trap ID
41
CIM Information
Prefix: PLAT ID: 0139
User Response
No action; information only.
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Critical - Memory
SNMP Trap ID
41
CIM Information
Prefix: PLAT ID: 0139
User Response
No action; information only.
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Critical - Memory
SNMP Trap ID
41
CIM Information
Prefix: PLAT ID: 0139
User Response
No action; information only.
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Critical - Memory
SNMP Trap ID
41
CIM Information
Prefix: PLAT ID: 0139
User Response
No action; information only.
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Critical - Memory
SNMP Trap ID
41
CIM Information
Prefix: PLAT ID: 0139
User Response
No action; information only.
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Critical - Memory
SNMP Trap ID
41
CIM Information
Prefix: PLAT ID: 0139
User Response
No action; information only.
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Critical - Memory
SNMP Trap ID
41
CIM Information
Prefix: PLAT ID: 0139
User Response
No action; information only. One of the DIMMs :
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Critical - Hard Disk drive
SNMP Trap ID
5
CIM Information
Prefix: PLAT ID: 0167
User Response
No action; information only.
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Critical - Hard Disk drive
SNMP Trap ID
5
CIM Information
Prefix: PLAT ID: 0167
User Response
No action; information only.
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Critical - Hard Disk drive
SNMP Trap ID
5
CIM Information
Prefix: PLAT ID: 0167
User Response
No action; information only.
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Critical - Hard Disk drive
SNMP Trap ID
5
CIM Information
Prefix: PLAT ID: 0167
User Response
No action; information only.
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Critical - Hard Disk drive
SNMP Trap ID
5
CIM Information
Prefix: PLAT ID: 0167
User Response
No action; information only.
Severity
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Critical - Hard Disk drive
SNMP Trap ID
5
CIM Information
Prefix: PLAT ID: 0167
User Response
No action; information only.
Severity
Info
Serviceable
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Critical - Hard Disk drive
SNMP Trap ID
5
CIM Information
Prefix: PLAT ID: 0167
User Response
No action; information only.
Severity
Info
Serviceable
No
Automatically notify support
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Critical - Hard Disk drive
SNMP Trap ID
5
CIM Information
Prefix: PLAT ID: 0167
User Response
No action; information only.
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Critical - Hard Disk drive
SNMP Trap ID
5
CIM Information
Prefix: PLAT ID: 0167
User Response
No action; information only.
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Critical - Hard Disk drive
SNMP Trap ID
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Critical - Hard Disk drive
SNMP Trap ID
5
CIM Information
Prefix: PLAT ID: 0167
User Response
No action; information only.
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Critical - Hard Disk drive
SNMP Trap ID
5
CIM Information
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Critical - Hard Disk drive
SNMP Trap ID
5
CIM Information
Prefix: PLAT ID: 0167
User Response
No action; information only.
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Critical - Hard Disk drive
SNMP Trap ID
5
CIM Information
Prefix: PLAT ID: 0167
User Response
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Critical - Hard Disk drive
SNMP Trap ID
5
CIM Information
Prefix: PLAT ID: 0167
User Response
No action; information only.
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Critical - Hard Disk drive
SNMP Trap ID
5
CIM Information
Prefix: PLAT ID: 0167
User Response
No action; information only.
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Critical - Hard Disk drive
SNMP Trap ID
5
CIM Information
Prefix: PLAT ID: 0167
User Response
No action; information only.
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Critical - Hard Disk drive
SNMP Trap ID
5
CIM Information
Prefix: PLAT ID: 0167
User Response
No action; information only.
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Critical - Hard Disk drive
SNMP Trap ID
5
CIM Information
Prefix: PLAT ID: 0167
User Response
No action; information only.
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Critical - Hard Disk drive
SNMP Trap ID
5
CIM Information
Prefix: PLAT ID: 0167
User Response
No action; information only.
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Critical - Hard Disk drive
SNMP Trap ID
5
CIM Information
Prefix: PLAT ID: 0167
User Response
No action; information only.
Severity
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Critical - Hard Disk drive
SNMP Trap ID
5
CIM Information
Prefix: PLAT ID: 0167
User Response
No action; information only.
Severity
Info
Serviceable
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Critical - Hard Disk drive
SNMP Trap ID
5
CIM Information
Prefix: PLAT ID: 0167
User Response
No action; information only.
Severity
Info
Serviceable
No
Automatically notify support
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Critical - Other
SNMP Trap ID
50
CIM Information
Prefix: PLAT ID: 0187
User Response
No action; information only.
Severity
Info
Serviceable
No
Automatically notify support
1. (Trained technician only) Replace microprocessor n (see Removing a microprocessor and heat
sink and Replacing a microprocessor and heat sink).
2. If the problem persists and there is no other CPU with the same error indication, replace the
system board.
3. (Trained technician only) Replace the system board (see Removing the system board and
Replacing the system board). (n = microprocessor number)
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Critical - Other
SNMP Trap ID
50
CIM Information
Prefix: PLAT ID: 0225
User Response
1. (Trained technician only) Replace microprocessor n (see Removing a microprocessor and heat
sink and Replacing a microprocessor and heat sink).
2. If the problem persists and there is no other CPU with the same error indication, replace the
system board.
3. (Trained technician only) Replace the system board (see Removing the system board and
Replacing the system board). (n = microprocessor number)
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Critical - CPU
SNMP Trap ID
40
CIM Information
Prefix: PLAT ID: 0045
User Response
No action; information only.
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Critical - CPU
SNMP Trap ID
40
CIM Information
Prefix: PLAT ID: 0045
User Response
No action; information only.
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Critical - CPU
SNMP Trap ID
40
CIM Information
Prefix: PLAT ID: 0045
User Response
No action; information only. One of The CPUs :
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
System - Predicted Failure
SNMP Trap ID
27
CIM Information
Prefix: PLAT ID: 0169
User Response
No action; information only.
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
System - Predicted Failure
SNMP Trap ID
27
CIM Information
Prefix: PLAT ID: 0169
User Response
No action; information only.
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
System - Predicted Failure
SNMP Trap ID
27
CIM Information
Prefix: PLAT ID: 0169
User Response
No action; information only.
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
System - Predicted Failure
SNMP Trap ID
27
CIM Information
Prefix: PLAT ID: 0169
User Response
No action; information only.
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
System - Predicted Failure
SNMP Trap ID
27
CIM Information
Prefix: PLAT ID: 0169
User Response
No action; information only.
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
System - Predicted Failure
SNMP Trap ID
27
CIM Information
Prefix: PLAT ID: 0169
User Response
No action; information only.
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
System - Predicted Failure
SNMP Trap ID
27
CIM Information
Prefix: PLAT ID: 0169
User Response
No action; information only.
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
System - Predicted Failure
SNMP Trap ID
27
CIM Information
Prefix: PLAT ID: 0169
User Response
No action; information only.
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
System - Predicted Failure
SNMP Trap ID
27
CIM Information
Prefix: PLAT ID: 0169
User Response
No action; information only.
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
System - Predicted Failure
SNMP Trap ID
27
CIM Information
Prefix: PLAT ID: 0169
User Response
No action; information only.
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
System - Predicted Failure
SNMP Trap ID
27
CIM Information
Prefix: PLAT ID: 0169
User Response
No action; information only.
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
System - Predicted Failure
SNMP Trap ID
27
CIM Information
Prefix: PLAT ID: 0169
User Response
No action; information only.
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
System - Predicted Failure
SNMP Trap ID
27
CIM Information
Prefix: PLAT ID: 0169
User Response
No action; information only.
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
System - Predicted Failure
SNMP Trap ID
27
CIM Information
Prefix: PLAT ID: 0169
User Response
No action; information only.
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
System - Predicted Failure
SNMP Trap ID
27
CIM Information
Prefix: PLAT ID: 0169
User Response
No action; information only.
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
System - Predicted Failure
SNMP Trap ID
27
CIM Information
Prefix: PLAT ID: 0169
User Response
No action; information only.
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
System - Predicted Failure
SNMP Trap ID
27
CIM Information
Prefix: PLAT ID: 0169
User Response
No action; information only.
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
System - Predicted Failure
SNMP Trap ID
27
CIM Information
Prefix: PLAT ID: 0169
User Response
No action; information only.
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
System - Predicted Failure
SNMP Trap ID
27
CIM Information
Prefix: PLAT ID: 0169
User Response
No action; information only.
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
System - Predicted Failure
SNMP Trap ID
27
CIM Information
Prefix: PLAT ID: 0169
User Response
No action; information only.
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
System - Predicted Failure
SNMP Trap ID
27
CIM Information
Prefix: PLAT ID: 0169
User Response
No action; information only.
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
System - Predicted Failure
SNMP Trap ID
27
CIM Information
Prefix: PLAT ID: 0169
User Response
No action; information only.
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
System - Predicted Failure
SNMP Trap ID
27
CIM Information
Prefix: PLAT ID: 0169
User Response
No action; information only.
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
System - Predicted Failure
SNMP Trap ID
27
CIM Information
Prefix: PLAT ID: 0169
User Response
No action; information only.
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
System - Predicted Failure
SNMP Trap ID
27
CIM Information
Prefix: PLAT ID: 0169
User Response
No action; information only.
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
System - Predicted Failure
SNMP Trap ID
27
CIM Information
Prefix: PLAT ID: 0169
User Response
No action; information only.
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
System - Predicted Failure
SNMP Trap ID
27
CIM Information
Prefix: PLAT ID: 0169
User Response
No action; information only.
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
System - Predicted Failure
SNMP Trap ID
27
CIM Information
Prefix: PLAT ID: 0169
User Response
No action; information only.
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
System - Predicted Failure
SNMP Trap ID
27
CIM Information
Prefix: PLAT ID: 0169
User Response
No action; information only.
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
System - Predicted Failure
SNMP Trap ID
27
CIM Information
Prefix: PLAT ID: 0169
User Response
No action; information only.
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
System - Predicted Failure
SNMP Trap ID
27
CIM Information
Prefix: PLAT ID: 0169
User Response
No action; information only.
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
System - Predicted Failure
SNMP Trap ID
27
CIM Information
Prefix: PLAT ID: 0169
User Response
No action; information only.
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
System - Other
SNMP Trap ID
CIM Information
Prefix: PLAT ID: 0099
User Response
No action; information only.
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
System - Other
SNMP Trap ID
CIM Information
Prefix: PLAT ID: 0099
User Response
No action; information only.
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Critical - Memory
SNMP Trap ID
41
CIM Information
Prefix: PLAT ID: 0137
User Response
No action; information only.
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Critical - Memory
SNMP Trap ID
41
CIM Information
Prefix: PLAT ID: 0137
User Response
No action; information only.
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Critical - Memory
SNMP Trap ID
41
CIM Information
Prefix: PLAT ID: 0137
User Response
No action; information only.
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Critical - Memory
SNMP Trap ID
41
CIM Information
Prefix: PLAT ID: 0137
User Response
No action; information only.
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Critical - Memory
SNMP Trap ID
41
CIM Information
Prefix: PLAT ID: 0137
User Response
No action; information only.
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Critical - Memory
SNMP Trap ID
41
CIM Information
Prefix: PLAT ID: 0137
User Response
No action; information only.
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Critical - Memory
SNMP Trap ID
41
CIM Information
Prefix: PLAT ID: 0137
User Response
No action; information only.
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Critical - Memory
SNMP Trap ID
41
CIM Information
Prefix: PLAT ID: 0137
User Response
No action; information only.
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Critical - Memory
SNMP Trap ID
41
CIM Information
Prefix: PLAT ID: 0137
User Response
No action; information only.
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Critical - Memory
SNMP Trap ID
41
CIM Information
Prefix: PLAT ID: 0137
User Response
No action; information only.
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Critical - Memory
SNMP Trap ID
41
CIM Information
Prefix: PLAT ID: 0137
User Response
No action; information only.
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Critical - Memory
SNMP Trap ID
41
CIM Information
Prefix: PLAT ID: 0137
User Response
No action; information only.
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Critical - Memory
SNMP Trap ID
41
CIM Information
Prefix: PLAT ID: 0137
User Response
No action; information only.
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Critical - Memory
SNMP Trap ID
41
CIM Information
Prefix: PLAT ID: 0137
User Response
No action; information only.
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Critical - Memory
SNMP Trap ID
41
CIM Information
Prefix: PLAT ID: 0137
User Response
No action; information only.
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Critical - Memory
SNMP Trap ID
41
CIM Information
Prefix: PLAT ID: 0137
User Response
No action; information only.
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Critical - Memory
SNMP Trap ID
41
CIM Information
Prefix: PLAT ID: 0137
User Response
No action; information only.
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Critical - Memory
SNMP Trap ID
41
CIM Information
Prefix: PLAT ID: 0137
User Response
No action; information only.
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Critical - Memory
SNMP Trap ID
41
CIM Information
Prefix: PLAT ID: 0137
User Response
No action; information only.
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Critical - Memory
SNMP Trap ID
41
CIM Information
Prefix: PLAT ID: 0137
User Response
No action; information only.
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Critical - Memory
SNMP Trap ID
41
CIM Information
Prefix: PLAT ID: 0137
User Response
No action; information only.
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Critical - Memory
SNMP Trap ID
41
CIM Information
Prefix: PLAT ID: 0137
User Response
No action; information only.
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Critical - Memory
SNMP Trap ID
41
CIM Information
Prefix: PLAT ID: 0137
User Response
No action; information only.
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Critical - Memory
SNMP Trap ID
41
CIM Information
Prefix: PLAT ID: 0137
User Response
No action; information only.
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Critical - Other
SNMP Trap ID
50
CIM Information
Prefix: PLAT ID: 0230
User Response
No action; information only.
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
System - Other
SNMP Trap ID
CIM Information
Prefix: PLAT ID: 0130
User Response
No action; information only.
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
System - Other
SNMP Trap ID
CIM Information
Prefix: PLAT ID: 0130
User Response
No action; information only.
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
System - Other
SNMP Trap ID
CIM Information
Prefix: PLAT ID: 0130
User Response
No action; information only.
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
System - Other
SNMP Trap ID
CIM Information
Prefix: PLAT ID: 0130
User Response
No action; information only.
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
System - Other
SNMP Trap ID
CIM Information
Prefix: PLAT ID: 0130
User Response
No action; information only.
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
System - Other
SNMP Trap ID
CIM Information
Prefix: PLAT ID: 0130
User Response
No action; information only.
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
System - Other
SNMP Trap ID
CIM Information
Prefix: PLAT ID: 0130
User Response
No action; information only.
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
System - Other
SNMP Trap ID
CIM Information
Prefix: PLAT ID: 0130
User Response
No action; information only.
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
System - Other
SNMP Trap ID
CIM Information
Prefix: PLAT ID: 0130
User Response
No action; information only.
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
System - Other
SNMP Trap ID
CIM Information
Prefix: PLAT ID: 0130
User Response
No action; information only.
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
System - Other
SNMP Trap ID
CIM Information
Prefix: PLAT ID: 0130
User Response
No action; information only.
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
System - Other
SNMP Trap ID
CIM Information
Prefix: PLAT ID: 0130
User Response
No action; information only.
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
System - Other
SNMP Trap ID
CIM Information
Prefix: PLAT ID: 0130
User Response
No action; information only.
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
System - Other
SNMP Trap ID
CIM Information
Prefix: PLAT ID: 0130
User Response
No action; information only.
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
System - Other
SNMP Trap ID
CIM Information
Prefix: PLAT ID: 0130
User Response
No action; information only.
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
System - Other
SNMP Trap ID
CIM Information
Prefix: PLAT ID: 0130
User Response
No action; information only.
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
System - Other
SNMP Trap ID
CIM Information
Prefix: PLAT ID: 0130
User Response
No action; information only.
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
System - Other
SNMP Trap ID
CIM Information
Prefix: PLAT ID: 0130
User Response
No action; information only.
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
System - Other
SNMP Trap ID
CIM Information
Prefix: PLAT ID: 0130
User Response
No action; information only.
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
System - Other
SNMP Trap ID
CIM Information
Prefix: PLAT ID: 0130
User Response
No action; information only.
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
System - Other
SNMP Trap ID
CIM Information
Prefix: PLAT ID: 0130
User Response
No action; information only.
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
System - Other
SNMP Trap ID
CIM Information
Prefix: PLAT ID: 0130
User Response
No action; information only.
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
System - Other
SNMP Trap ID
CIM Information
Prefix: PLAT ID: 0130
User Response
No action; information only.
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
System - Other
SNMP Trap ID
CIM Information
Prefix: PLAT ID: 0130
User Response
No action; information only.
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
System - Other
SNMP Trap ID
CIM Information
Prefix: PLAT ID: 0130
User Response
No action; information only. One of the DIMMs :
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Critical - Other
SNMP Trap ID
50
CIM Information
Prefix: PLAT ID: 0233
User Response
No action; information only.
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Critical - CPU
SNMP Trap ID
40
CIM Information
Prefix: PLAT ID: 0063
User Response
No action; information only.
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Critical - CPU
SNMP Trap ID
40
CIM Information
Prefix: PLAT ID: 0063
User Response
No action; information only.
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Critical - CPU
SNMP Trap ID
40
CIM Information
Prefix: PLAT ID: 0063
User Response
No action; information only. One of The CPUs :
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Warning - Memory
SNMP Trap ID
43
CIM Information
Prefix: PLAT ID: 0145
User Response
No action; information only.
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Warning - Memory
SNMP Trap ID
43
CIM Information
Prefix: PLAT ID: 0145
User Response
No action; information only.
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Warning - Memory
SNMP Trap ID
43
CIM Information
Prefix: PLAT ID: 0145
User Response
No action; information only.
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Warning - Memory
SNMP Trap ID
43
CIM Information
Prefix: PLAT ID: 0145
User Response
No action; information only.
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Warning - Memory
SNMP Trap ID
43
CIM Information
Prefix: PLAT ID: 0145
User Response
No action; information only.
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Warning - Memory
SNMP Trap ID
43
CIM Information
Prefix: PLAT ID: 0145
User Response
No action; information only.
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Warning - Memory
SNMP Trap ID
43
CIM Information
Prefix: PLAT ID: 0145
User Response
No action; information only.
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Warning - Memory
SNMP Trap ID
43
CIM Information
Prefix: PLAT ID: 0145
User Response
No action; information only.
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Warning - Memory
SNMP Trap ID
43
CIM Information
Prefix: PLAT ID: 0145
User Response
No action; information only.
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Warning - Memory
SNMP Trap ID
43
CIM Information
Prefix: PLAT ID: 0145
User Response
No action; information only.
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Warning - Memory
SNMP Trap ID
43
CIM Information
Prefix: PLAT ID: 0145
User Response
No action; information only.
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Warning - Memory
SNMP Trap ID
43
CIM Information
Prefix: PLAT ID: 0145
User Response
No action; information only.
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Warning - Memory
SNMP Trap ID
43
CIM Information
Prefix: PLAT ID: 0145
User Response
No action; information only.
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Warning - Memory
SNMP Trap ID
43
CIM Information
Prefix: PLAT ID: 0145
User Response
No action; information only.
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Warning - Memory
SNMP Trap ID
43
CIM Information
Prefix: PLAT ID: 0145
User Response
No action; information only.
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Warning - Memory
SNMP Trap ID
43
CIM Information
Prefix: PLAT ID: 0145
User Response
No action; information only.
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Warning - Memory
SNMP Trap ID
43
CIM Information
Prefix: PLAT ID: 0145
User Response
No action; information only.
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Warning - Memory
SNMP Trap ID
43
CIM Information
Prefix: PLAT ID: 0145
User Response
No action; information only.
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Warning - Memory
SNMP Trap ID
43
CIM Information
Prefix: PLAT ID: 0145
User Response
No action; information only.
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Warning - Memory
SNMP Trap ID
43
CIM Information
Prefix: PLAT ID: 0145
User Response
No action; information only.
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Warning - Memory
SNMP Trap ID
43
CIM Information
Prefix: PLAT ID: 0145
User Response
No action; information only.
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Warning - Memory
SNMP Trap ID
43
CIM Information
Prefix: PLAT ID: 0145
User Response
No action; information only.
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Warning - Memory
SNMP Trap ID
43
CIM Information
Prefix: PLAT ID: 0145
User Response
No action; information only.
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Warning - Memory
SNMP Trap ID
43
CIM Information
Prefix: PLAT ID: 0145
User Response
No action; information only.
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Warning - Memory
SNMP Trap ID
43
CIM Information
Prefix: PLAT ID: 0145
User Response
No action; information only. One of the DIMMs :
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Critical - Hard Disk drive
SNMP Trap ID
5
CIM Information
Prefix: PLAT ID: 0175
User Response
No action; information only.
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Critical - Hard Disk drive
SNMP Trap ID
5
CIM Information
Prefix: PLAT ID: 0175
User Response
No action; information only.
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Critical - Hard Disk drive
SNMP Trap ID
5
CIM Information
Prefix: PLAT ID: 0175
User Response
No action; information only.
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Critical - Hard Disk drive
SNMP Trap ID
5
CIM Information
Prefix: PLAT ID: 0175
User Response
No action; information only.
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Critical - Hard Disk drive
SNMP Trap ID
5
CIM Information
Prefix: PLAT ID: 0175
User Response
No action; information only.
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Critical - Hard Disk drive
SNMP Trap ID
5
CIM Information
Prefix: PLAT ID: 0175
User Response
No action; information only.
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Critical - Hard Disk drive
SNMP Trap ID
5
CIM Information
Prefix: PLAT ID: 0175
User Response
No action; information only.
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Critical - Hard Disk drive
SNMP Trap ID
5
CIM Information
Prefix: PLAT ID: 0175
User Response
No action; information only.
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Critical - Hard Disk drive
SNMP Trap ID
5
CIM Information
Prefix: PLAT ID: 0175
User Response
No action; information only.
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Critical - Hard Disk drive
SNMP Trap ID
5
CIM Information
Prefix: PLAT ID: 0175
User Response
No action; information only.
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Critical - Hard Disk drive
SNMP Trap ID
5
CIM Information
Prefix: PLAT ID: 0175
User Response
No action; information only.
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Critical - Hard Disk drive
SNMP Trap ID
5
CIM Information
Prefix: PLAT ID: 0175
User Response
No action; information only.
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Critical - Hard Disk drive
SNMP Trap ID
5
CIM Information
Prefix: PLAT ID: 0175
User Response
No action; information only.
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Critical - Hard Disk drive
SNMP Trap ID
5
CIM Information
Prefix: PLAT ID: 0175
User Response
No action; information only.
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Critical - Hard Disk drive
SNMP Trap ID
5
CIM Information
Prefix: PLAT ID: 0175
User Response
No action; information only.
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Critical - Hard Disk drive
SNMP Trap ID
5
CIM Information
Prefix: PLAT ID: 0175
User Response
No action; information only.
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Critical - Hard Disk drive
SNMP Trap ID
5
CIM Information
Prefix: PLAT ID: 0175
User Response
No action; information only.
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Critical - Hard Disk drive
SNMP Trap ID
5
CIM Information
Prefix: PLAT ID: 0175
User Response
No action; information only.
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Critical - Hard Disk drive
SNMP Trap ID
5
CIM Information
Prefix: PLAT ID: 0175
User Response
No action; information only.
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Critical - Hard Disk drive
SNMP Trap ID
5
CIM Information
Prefix: PLAT ID: 0175
User Response
No action; information only.
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Critical - Hard Disk drive
SNMP Trap ID
5
CIM Information
Prefix: PLAT ID: 0175
User Response
No action; information only.
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Critical - Hard Disk drive
SNMP Trap ID
5
CIM Information
Prefix: PLAT ID: 0175
User Response
No action; information only.
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Critical - Hard Disk drive
SNMP Trap ID
5
CIM Information
Prefix: PLAT ID: 0175
User Response
No action; information only.
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Critical - Hard Disk drive
SNMP Trap ID
5
CIM Information
Prefix: PLAT ID: 0175
User Response
No action; information only.
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Critical - Hard Disk drive
SNMP Trap ID
5
CIM Information
Prefix: PLAT ID: 0175
User Response
No action; information only.
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Critical - Hard Disk drive
SNMP Trap ID
5
CIM Information
Prefix: PLAT ID: 0175
User Response
No action; information only.
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Critical - Hard Disk drive
SNMP Trap ID
5
CIM Information
Prefix: PLAT ID: 0175
User Response
No action; information only.
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Critical - Hard Disk drive
SNMP Trap ID
5
CIM Information
Prefix: PLAT ID: 0175
User Response
No action; information only.
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Critical - Hard Disk drive
SNMP Trap ID
5
CIM Information
Prefix: PLAT ID: 0175
User Response
No action; information only.
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Critical - Hard Disk drive
SNMP Trap ID
5
CIM Information
Prefix: PLAT ID: 0175
User Response
No action; information only.
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Critical - Hard Disk drive
SNMP Trap ID
5
CIM Information
Prefix: PLAT ID: 0175
User Response
No action; information only.
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Critical - Hard Disk drive
SNMP Trap ID
5
CIM Information
Prefix: PLAT ID: 0175
User Response
No action; information only.
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Critical - CPU
SNMP Trap ID
40
CIM Information
Prefix: PLAT ID: 0817
User Response
No action; information only.
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Critical - CPU
SNMP Trap ID
40
CIM Information
Prefix: PLAT ID: 0817
User Response
No action; information only.
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Critical - CPU
SNMP Trap ID
40
CIM Information
Prefix: PLAT ID: 0817
User Response
No action; information only. One of The CPUs :
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Critical - Power
SNMP Trap ID
4
CIM Information
Prefix: PLAT ID: 0105
User Response
No action; information only.
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Critical - Hard Disk drive
SNMP Trap ID
5
CIM Information
Prefix: PLAT ID: 0177
User Response
No action; information only.
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Critical - Hard Disk drive
SNMP Trap ID
5
CIM Information
Prefix: PLAT ID: 0177
User Response
No action; information only.
Severity
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Critical - Hard Disk drive
SNMP Trap ID
5
CIM Information
Prefix: PLAT ID: 0177
User Response
No action; information only.
Severity
Info
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Critical - Hard Disk drive
SNMP Trap ID
5
CIM Information
Prefix: PLAT ID: 0177
User Response
No action; information only.
Severity
Info
Serviceable
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Critical - Hard Disk drive
SNMP Trap ID
5
CIM Information
Prefix: PLAT ID: 0177
User Response
No action; information only.
Severity
Info
Serviceable
No
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Critical - Hard Disk drive
SNMP Trap ID
5
CIM Information
Prefix: PLAT ID: 0177
User Response
No action; information only.
Severity
Info
Serviceable
No
Automatically notify support
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Critical - Hard Disk drive
SNMP Trap ID
5
CIM Information
Prefix: PLAT ID: 0177
User Response
No action; information only.
Severity
Info
Serviceable
No
Automatically notify support
No
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Critical - Hard Disk drive
SNMP Trap ID
5
CIM Information
Prefix: PLAT ID: 0177
User Response
No action; information only.
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Critical - Hard Disk drive
SNMP Trap ID
5
CIM Information
Prefix: PLAT ID: 0177
User Response
No action; information only.
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Critical - Hard Disk drive
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Critical - Hard Disk drive
SNMP Trap ID
5
CIM Information
Prefix: PLAT ID: 0177
User Response
No action; information only.
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Critical - Hard Disk drive
SNMP Trap ID
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Critical - Hard Disk drive
SNMP Trap ID
5
CIM Information
Prefix: PLAT ID: 0177
User Response
No action; information only.
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Critical - Hard Disk drive
SNMP Trap ID
5
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Critical - Hard Disk drive
SNMP Trap ID
5
CIM Information
Prefix: PLAT ID: 0177
User Response
No action; information only.
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Critical - Hard Disk drive
SNMP Trap ID
5
CIM Information
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Critical - Hard Disk drive
SNMP Trap ID
5
CIM Information
Prefix: PLAT ID: 0177
User Response
No action; information only.
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Critical - Hard Disk drive
SNMP Trap ID
5
CIM Information
Prefix: PLAT ID: 0177
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Critical - Hard Disk drive
SNMP Trap ID
5
CIM Information
Prefix: PLAT ID: 0177
User Response
No action; information only.
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Critical - Hard Disk drive
SNMP Trap ID
5
CIM Information
Prefix: PLAT ID: 0177
User Response
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Critical - Hard Disk drive
SNMP Trap ID
5
CIM Information
Prefix: PLAT ID: 0177
User Response
No action; information only.
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Critical - Hard Disk drive
SNMP Trap ID
5
CIM Information
Prefix: PLAT ID: 0177
User Response
No action; information only.
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Critical - Hard Disk drive
SNMP Trap ID
5
CIM Information
Prefix: PLAT ID: 0177
User Response
No action; information only.
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Critical - Memory
SNMP Trap ID
41
CIM Information
Prefix: PLAT ID: 0127
User Response
No action; information only.
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Critical - Memory
SNMP Trap ID
41
CIM Information
Prefix: PLAT ID: 0127
User Response
No action; information only.
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Critical - Memory
SNMP Trap ID
41
CIM Information
Prefix: PLAT ID: 0127
User Response
No action; information only.
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Critical - Memory
SNMP Trap ID
41
CIM Information
Prefix: PLAT ID: 0127
User Response
No action; information only.
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Critical - Memory
SNMP Trap ID
41
CIM Information
Prefix: PLAT ID: 0127
User Response
No action; information only.
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Critical - Memory
SNMP Trap ID
41
CIM Information
Prefix: PLAT ID: 0127
User Response
No action; information only.
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Critical - Memory
SNMP Trap ID
41
CIM Information
Prefix: PLAT ID: 0127
User Response
No action; information only.
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Critical - Memory
SNMP Trap ID
41
CIM Information
Prefix: PLAT ID: 0127
User Response
No action; information only.
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Critical - Memory
SNMP Trap ID
41
CIM Information
Prefix: PLAT ID: 0127
User Response
No action; information only.
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Critical - Memory
SNMP Trap ID
41
CIM Information
Prefix: PLAT ID: 0127
User Response
No action; information only.
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Critical - Memory
SNMP Trap ID
41
CIM Information
Prefix: PLAT ID: 0127
User Response
No action; information only.
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Critical - Memory
SNMP Trap ID
41
CIM Information
Prefix: PLAT ID: 0127
User Response
No action; information only.
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Critical - Memory
SNMP Trap ID
41
CIM Information
Prefix: PLAT ID: 0127
User Response
No action; information only.
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Critical - Memory
SNMP Trap ID
41
CIM Information
Prefix: PLAT ID: 0127
User Response
No action; information only.
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Critical - Memory
SNMP Trap ID
41
CIM Information
Prefix: PLAT ID: 0127
User Response
No action; information only.
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Critical - Memory
SNMP Trap ID
41
CIM Information
Prefix: PLAT ID: 0127
User Response
No action; information only.
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Critical - Memory
SNMP Trap ID
41
CIM Information
Prefix: PLAT ID: 0127
User Response
No action; information only.
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Critical - Memory
SNMP Trap ID
41
CIM Information
Prefix: PLAT ID: 0127
User Response
No action; information only.
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Critical - Memory
SNMP Trap ID
41
CIM Information
Prefix: PLAT ID: 0127
User Response
No action; information only.
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Critical - Memory
SNMP Trap ID
41
CIM Information
Prefix: PLAT ID: 0127
User Response
No action; information only.
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Critical - Memory
SNMP Trap ID
41
CIM Information
Prefix: PLAT ID: 0127
User Response
No action; information only.
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Critical - Memory
SNMP Trap ID
41
CIM Information
Prefix: PLAT ID: 0127
User Response
No action; information only.
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Critical - Memory
SNMP Trap ID
41
CIM Information
Prefix: PLAT ID: 0127
User Response
No action; information only.
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Critical - Memory
SNMP Trap ID
41
CIM Information
Prefix: PLAT ID: 0127
User Response
No action; information only.
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Critical - Memory
SNMP Trap ID
41
CIM Information
Prefix: PLAT ID: 0127
User Response
No action; information only. One of the DIMMs :
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
System - Other
SNMP Trap ID
CIM Information
Prefix: PLAT ID: 0179
User Response
No action; information only.
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
System - Other
SNMP Trap ID
CIM Information
Prefix: PLAT ID: 0179
User Response
No action; information only.
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
System - Other
SNMP Trap ID
CIM Information
Prefix: PLAT ID: 0179
User Response
No action; information only.
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
System - Other
SNMP Trap ID
CIM Information
Prefix: PLAT ID: 0179
User Response
No action; information only.
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
System - Other
SNMP Trap ID
CIM Information
Prefix: PLAT ID: 0179
User Response
No action; information only.
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
System - Other
SNMP Trap ID
CIM Information
Prefix: PLAT ID: 0179
User Response
No action; information only.
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
System - Other
SNMP Trap ID
CIM Information
Prefix: PLAT ID: 0179
User Response
No action; information only.
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
System - Other
SNMP Trap ID
CIM Information
Prefix: PLAT ID: 0179
User Response
No action; information only.
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
System - Other
SNMP Trap ID
CIM Information
Prefix: PLAT ID: 0179
User Response
No action; information only.
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
System - Other
SNMP Trap ID
CIM Information
Prefix: PLAT ID: 0179
User Response
No action; information only.
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
System - Other
SNMP Trap ID
CIM Information
Prefix: PLAT ID: 0179
User Response
No action; information only.
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
System - Other
SNMP Trap ID
CIM Information
Prefix: PLAT ID: 0179
User Response
No action; information only.
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
System - Other
SNMP Trap ID
CIM Information
Prefix: PLAT ID: 0179
User Response
No action; information only.
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
System - Other
SNMP Trap ID
CIM Information
Prefix: PLAT ID: 0179
User Response
No action; information only.
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
System - Other
SNMP Trap ID
CIM Information
Prefix: PLAT ID: 0179
User Response
No action; information only.
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
System - Other
SNMP Trap ID
CIM Information
Prefix: PLAT ID: 0179
User Response
No action; information only.
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
System - Other
SNMP Trap ID
CIM Information
Prefix: PLAT ID: 0179
User Response
No action; information only.
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
System - Other
SNMP Trap ID
CIM Information
Prefix: PLAT ID: 0179
User Response
No action; information only.
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
System - Other
SNMP Trap ID
CIM Information
Prefix: PLAT ID: 0179
User Response
No action; information only.
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
System - Other
SNMP Trap ID
CIM Information
Prefix: PLAT ID: 0179
User Response
No action; information only.
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
System - Other
SNMP Trap ID
CIM Information
Prefix: PLAT ID: 0179
User Response
No action; information only.
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
System - Other
SNMP Trap ID
CIM Information
Prefix: PLAT ID: 0179
User Response
No action; information only.
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
System - Other
SNMP Trap ID
CIM Information
Prefix: PLAT ID: 0179
User Response
No action; information only.
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
System - Other
SNMP Trap ID
CIM Information
Prefix: PLAT ID: 0179
User Response
No action; information only.
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
System - Other
SNMP Trap ID
CIM Information
Prefix: PLAT ID: 0179
User Response
No action; information only.
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
System - Other
SNMP Trap ID
CIM Information
Prefix: PLAT ID: 0179
User Response
No action; information only.
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
System - Other
SNMP Trap ID
CIM Information
Prefix: PLAT ID: 0179
User Response
No action; information only.
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
System - Other
SNMP Trap ID
CIM Information
Prefix: PLAT ID: 0179
User Response
No action; information only.
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
System - Other
SNMP Trap ID
CIM Information
Prefix: PLAT ID: 0179
User Response
No action; information only.
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
System - Other
SNMP Trap ID
CIM Information
Prefix: PLAT ID: 0179
User Response
No action; information only.
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
System - Other
SNMP Trap ID
CIM Information
Prefix: PLAT ID: 0179
User Response
No action; information only.
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
System - Other
SNMP Trap ID
CIM Information
Prefix: PLAT ID: 0179
User Response
No action; information only.
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
System - Other
SNMP Trap ID
CIM Information
Prefix: PLAT ID: 0060
User Response
No action; information only.
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
System - Other
SNMP Trap ID
CIM Information
Prefix: PLAT ID: 0060
User Response
No action; information only.
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
System - Other
SNMP Trap ID
CIM Information
Prefix: PLAT ID: 0060
User Response
No action; information only. One of The CPUs :
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Critical - Other
SNMP Trap ID
50
CIM Information
Prefix: PLAT ID: 0241
User Response
No action; information only.
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Critical - Other
SNMP Trap ID
50
CIM Information
Prefix: PLAT ID: 0241
User Response
No action; information only.
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Critical - Other
SNMP Trap ID
50
CIM Information
Prefix: PLAT ID: 0241
User Response
No action; information only.
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
System - Other
SNMP Trap ID
CIM Information
Prefix: PLAT ID: 0143
User Response
No action; information only.
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
System - Other
SNMP Trap ID
CIM Information
Prefix: PLAT ID: 0143
User Response
No action; information only.
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
System - Other
SNMP Trap ID
CIM Information
Prefix: PLAT ID: 0143
User Response
No action; information only.
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
System - Other
SNMP Trap ID
CIM Information
Prefix: PLAT ID: 0143
User Response
No action; information only.
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
System - Other
SNMP Trap ID
CIM Information
Prefix: PLAT ID: 0143
User Response
No action; information only.
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
System - Other
SNMP Trap ID
CIM Information
Prefix: PLAT ID: 0143
User Response
No action; information only.
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
System - Other
SNMP Trap ID
CIM Information
Prefix: PLAT ID: 0143
User Response
No action; information only.
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
System - Other
SNMP Trap ID
CIM Information
Prefix: PLAT ID: 0143
User Response
No action; information only.
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
System - Other
SNMP Trap ID
CIM Information
Prefix: PLAT ID: 0143
User Response
No action; information only.
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
System - Other
SNMP Trap ID
CIM Information
Prefix: PLAT ID: 0143
User Response
No action; information only.
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
System - Other
SNMP Trap ID
CIM Information
Prefix: PLAT ID: 0143
User Response
No action; information only.
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
System - Other
SNMP Trap ID
CIM Information
Prefix: PLAT ID: 0143
User Response
No action; information only.
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
System - Other
SNMP Trap ID
CIM Information
Prefix: PLAT ID: 0143
User Response
No action; information only.
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
System - Other
SNMP Trap ID
CIM Information
Prefix: PLAT ID: 0143
User Response
No action; information only.
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
System - Other
SNMP Trap ID
CIM Information
Prefix: PLAT ID: 0143
User Response
No action; information only.
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
System - Other
SNMP Trap ID
CIM Information
Prefix: PLAT ID: 0143
User Response
No action; information only.
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
System - Other
SNMP Trap ID
CIM Information
Prefix: PLAT ID: 0143
User Response
No action; information only.
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
System - Other
SNMP Trap ID
CIM Information
Prefix: PLAT ID: 0143
User Response
No action; information only.
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
System - Other
SNMP Trap ID
CIM Information
Prefix: PLAT ID: 0143
User Response
No action; information only.
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
System - Other
SNMP Trap ID
CIM Information
Prefix: PLAT ID: 0143
User Response
No action; information only.
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
System - Other
SNMP Trap ID
CIM Information
Prefix: PLAT ID: 0143
User Response
No action; information only.
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
System - Other
SNMP Trap ID
CIM Information
Prefix: PLAT ID: 0143
User Response
No action; information only.
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
System - Other
SNMP Trap ID
CIM Information
Prefix: PLAT ID: 0143
User Response
No action; information only.
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
System - Other
SNMP Trap ID
CIM Information
Prefix: PLAT ID: 0143
User Response
No action; information only.
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Warning - CPU
SNMP Trap ID
42
CIM Information
Prefix: PLAT ID: 0039
User Response
No action; information only.
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Warning - CPU
SNMP Trap ID
42
CIM Information
Prefix: PLAT ID: 0039
User Response
No action; information only.
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Critical - Temperature
SNMP Trap ID
0
CIM Information
Prefix: PLAT ID: 0147
User Response
No action; information only.
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Critical - Temperature
SNMP Trap ID
0
CIM Information
Prefix: PLAT ID: 0147
User Response
No action; information only.
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Critical - Temperature
SNMP Trap ID
0
CIM Information
Prefix: PLAT ID: 0147
User Response
No action; information only.
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Critical - Temperature
SNMP Trap ID
0
CIM Information
Prefix: PLAT ID: 0147
User Response
No action; information only.
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Critical - Temperature
SNMP Trap ID
0
CIM Information
Prefix: PLAT ID: 0147
User Response
No action; information only.
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Critical - Temperature
SNMP Trap ID
0
CIM Information
Prefix: PLAT ID: 0147
User Response
No action; information only.
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Critical - Temperature
SNMP Trap ID
0
CIM Information
Prefix: PLAT ID: 0147
User Response
No action; information only.
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Critical - Temperature
SNMP Trap ID
0
CIM Information
Prefix: PLAT ID: 0147
User Response
No action; information only.
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Critical - Temperature
SNMP Trap ID
0
CIM Information
Prefix: PLAT ID: 0147
User Response
No action; information only.
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Critical - Temperature
SNMP Trap ID
0
CIM Information
Prefix: PLAT ID: 0147
User Response
No action; information only.
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Critical - Temperature
SNMP Trap ID
0
CIM Information
Prefix: PLAT ID: 0147
User Response
No action; information only.
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Critical - Temperature
SNMP Trap ID
0
CIM Information
Prefix: PLAT ID: 0147
User Response
No action; information only.
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Critical - Temperature
SNMP Trap ID
0
CIM Information
Prefix: PLAT ID: 0147
User Response
No action; information only.
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Critical - Temperature
SNMP Trap ID
0
CIM Information
Prefix: PLAT ID: 0147
User Response
No action; information only.
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Critical - Temperature
SNMP Trap ID
0
CIM Information
Prefix: PLAT ID: 0147
User Response
No action; information only.
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Critical - Temperature
SNMP Trap ID
0
CIM Information
Prefix: PLAT ID: 0147
User Response
No action; information only.
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Critical - Temperature
SNMP Trap ID
0
CIM Information
Prefix: PLAT ID: 0147
User Response
No action; information only.
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Critical - Temperature
SNMP Trap ID
0
CIM Information
Prefix: PLAT ID: 0147
User Response
No action; information only.
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Critical - Temperature
SNMP Trap ID
0
CIM Information
Prefix: PLAT ID: 0147
User Response
No action; information only.
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Critical - Temperature
SNMP Trap ID
0
CIM Information
Prefix: PLAT ID: 0147
User Response
No action; information only.
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Critical - Temperature
SNMP Trap ID
0
CIM Information
Prefix: PLAT ID: 0147
User Response
No action; information only.
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Critical - Temperature
SNMP Trap ID
0
CIM Information
Prefix: PLAT ID: 0147
User Response
No action; information only.
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Critical - Temperature
SNMP Trap ID
0
CIM Information
Prefix: PLAT ID: 0147
User Response
No action; information only.
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Critical - Temperature
SNMP Trap ID
0
CIM Information
Prefix: PLAT ID: 0147
User Response
No action; information only.
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Critical - Other
SNMP Trap ID
50
CIM Information
Prefix: PLAT ID: 0245
User Response
1. (Trained technician only) Replace microprocessor n (see Removing a microprocessor and heat
sink and Replacing a microprocessor and heat sink).
2. If the problem persists and there is no other CPU with the same error indication, replace the
system board.
3. (Trained technician only) Replace the system board (see Removing the system board and
Replacing the system board). (n = microprocessor number)
Severity
Info
Serviceable
No
Automatically notify support
No
Alert Category
Critical - Other
1. (Trained technician only) Replace microprocessor n (see Removing a microprocessor and heat
sink and Replacing a microprocessor and heat sink).
2. If the problem persists and there is no other CPU with the same error indication, replace the
system board.
3. (Trained technician only) Replace the system board (see Removing the system board and
Replacing the system board). (n = microprocessor number)
UEFI (POST) diagnostic error codes can be generated when the server starts up or while the server is
running. UEFI (POST) codes are logged in the IMM2 event log in the server.
Event identifier
An identifier that uniquely identifies an event.
Event description
The logged message string that appears for an event.
Explanation
Additional information to explain why the event occurred.
Severity
An indication of the level of concern for the condition. The severity is abbreviated in the event log to the
first character. The following severities can be displayed:
User response
Indicate the actions that you should take to resolve the event.
Perform the steps listed in this section in the order shown until the problem is solved. After you perform
all of the actions that are described in this field, if you cannot solve the problem, contact Lenovo support.
The following is the list of the UEFI (POST) error codes and suggested actions to correct the detected
problems.
• I.11002 [I.11002] A processor mismatch has been detected between one or more processors in
the system.
Explanation: One or More Mismatched Processors Detected
Severity
• I.18005 [I.18005] A discrepancy has been detected in the number of cores reported by one or
more processor packages within the system.
Explanation: Processors have mismatched number of cores
Severity
Error
User Response
Complete the following steps:
1. If this is a newly installed option, ensure that matching Processors are installed in the correct
Processor sockets according to the service information for this product.
2. Check IBM support site for an applicable service bulletin that applies to this Processor error.
3. (Trained Service technician only) Replace Processor. Inspect Processor socket and replace
the system board first if socket is damaged.
• I.18006 [I.18006] A mismatch between the maximum allowed QPI link speed has been detected for
one or more processor packages.
Explanation: Processors have mismatched QPI Speed
Severity
Error
User Response
Complete the following steps:
1. If this is a newly installed option, ensure that matching Processor CPUs are installed in the
correct ProcessorCPU sockets according to the service information for this product
2. Check IBM support site for an applicable retain tipservice bulletin or firmware update that
applies to this Processor error.
3. (Trained Service technician only) Replace Processor. Inspect Processor socket and replace
the system board first if socket is damaged.
Severity
Error
User Response
Complete the following steps:
1. Processors installed do not have the same power requirements
2. Ensure that all Processors have matching power requirements (such as 65, 95, or 130 Watts)
3. If power requirements match, check IBM support site for an applicable service bulletin or
firmware update that applies to this Processor error.
4. (Trained Service technician only) Replace Processor. Inspect Processor socket and replace
the system board first if socket is damaged
Severity
Error
User Response
Complete the following steps:
1. Verify that matching DIMMs are installed in the correct population sequence, according to the
service information for this product. {Add link to Memory chart.} Correct any configuration
issues found.
2. (Trained Service technician only) Replace associated Processor. Inspect Processor socket and
replace the system board first if socket is damaged
• I.18009 [I.18009] A core speed mismatch has been detected for one or more processor packages.
Explanation: Processors have mismatched Core Speed
Severity
Error
User Response
Complete the following steps:
1. Verify that matching processors are installed in the correct processor sockets according to the
service information for this product. Correct any mismatch issues found.
2. Check IBM support site for an applicable service bulletin or firmware update that applies to
this Processor error.
3. (Trained Service technician only) Replace Processor. Inspect Processor socket and replace
the system board first if socket is damaged.
• I.1800A [I.1800A] A mismatch has been detected between the speed at which a QPI link has
trained between two or more processor packages.
Severity
Error
User Response
Complete the following steps:
1. Verify that the Processor is a valid option that is listed as a Server Proven device for this system.
If not, remove the Processor and install a Server Proven one.
2. Verify that matching Processors are installed in the correct Processor sockets according to the
service information for this product. Correct any mismatch found.
3. Check IBM support site for an applicable service bulletin or firmware update that applies to
this processor error.
4. (Trained Service technician only) Replace the Processor. Inspect Processor socket and replace
the system board first if socket is damaged
• I.1800B [I.1800B] A cache size mismatch has been detected for one or more processor packages.
Explanation: Processors have one or more cache levels with mismatched size
Severity
Error
User Response
Complete the following steps:
1. Verify that matching processors are installed in the correct processor sockets according to the
service information for this product. Correct any mismatch found.
2. Check IBM support site for an applicable service bulletin or firmware update that applies to
this Processor error.
3. (Trained Service technician only) Replace the system board.
• I.1800C [I.1800C] A cache type mismatch has been detected for one or more processor packages.
Explanation: Processors have one or more cache levels with mismatched type
Severity
Error
User Response
Complete the following steps:
1. Verify that matching Processors are installed in the correct Processor sockets according to the
service information for this product.
2. Check IBM support site for an applicable service bulletin or firmware update that applies to
this Processor error.
3. (Trained Service technician only) Replace the system board.
• I.1800D [I.1800D] A cache associativity mismatch has been detected for one or more processor
packages.
Explanation: Processors have one or more cache levels with mismatched associativity
• I.1800E [I.1800E] A processor model mismatch has been detected for one or more processor
packages.
Explanation: Processors have mismatched Model Number
Severity
Error
User Response
Complete the following steps:
1. Verify that matching Processors are installed in the correct Processor sockets according to the
service information for this product.
2. Check IBM support site for an applicable service bulletin or firmware update that applies to
this Processor error.
3. (Trained Service technician only) Replace the system board.
• I.1800F [I.1800F] A processor family mismatch has been detected for one or more processor
packages.
Explanation: Processors have mismatched Family
Severity
Error
User Response
Complete the following steps:
1. Verify that matching Processors are installed in the correct Processor sockets according to the
service information for this product
2. Check IBM support site for an applicable service bulletin or firmware update that applies to
this Processor error.
3. (Trained Service technician only) Replace the system board.
• I.18010 [I.18010] A processor stepping mismatch has been detected for one or more processor
packages.
Explanation: Processors of the same model have mismatched Stepping ID
Severity
Error
• I.2018002 [I.2018002] The device found at Bus % Device % Function % could not be configured
due to resource constraints. The Vendor ID for the device is % and the Device ID is %.
Explanation: OUT_OF_RESOURCES (PCI Option ROM)
Severity
Info
User Response
Complete the following steps:
1. If this PCIe device and/or any attached cables were recently installed, moved, serviced or
upgraded, reseat adapter and any attached cables.
2. Check IBM support site for any applicable service bulletin or UEFI or adapter firmware update
that applies to this error. NOTE: It may be necessary to disable unused option ROMs from UEFI
F1 setup or ASU or using adapter manufacturer utilities so that adapter firmware can be updated.
3. Move card to a different slot. If slot not available or error re-occurs, replace adapter.
4. (Trained Service technician only) If adapter was moved to a different slot and error did not
re-occur, verify that this is not a system limitation and then replace the system board. Also, if
this is not the initial installation and the error persists after adapter replacement, replace system
board.
• I.2018003 [I.2018003] A bad option ROM checksum was detected for the device found at Bus %
Device % Function %. The Vendor ID for the device is % and the Device ID is %.
Explanation: ROM CHECKSUM ERROR
Severity
Error
User Response
Complete the following steps:
1. If this PCIe device and/or any attached cables were recently installed, moved, serviced or
upgraded, reseat adapter and any attached cables.
2. Move adapter to a different system slot, if available.
3. Check IBM support site for any applicable service bulletin or UEFI or adapter firmware update
that applies to this error. NOTE: It may be necessary to configure slot to Gen1 or to use
special utility software so that adapter firmware can be upgraded. Gen1/Gen2 settings can be
configured via F1 Setup -> System Settings -> Devices and I/O Ports -> PCIe Gen1/Gen2/Gen3
Speed Selection, or the ASU Utility.
4. Replace adapter.
Severity
Info
User Response
Complete the following steps:
1. Refer to service information for this product section on UEFI Recovery to return system to
primary bank.
Severity
Info
User Response
Complete the following steps:
1. Use IMM Web Interface to clear event log.
2. If IMM communication is unavailable, use F1 Setup to access System Event Logs Menu and
Choose Clear IMM System Event Log and Restart Server.
• I.3818001 [I.3818001] The firmware image capsule signature for the currently booted flash bank
is invalid.
Explanation: Current Bank CRTM Capsule Update Signature Invalid
Severity
Info
User Response
Complete the following steps:
1. Reboot system. Will come up on backup UEFI image. Reflash the primary UEFI image.
2. If error does not persist no additional recovery action is required.
3. If error persists, or boot is unsuccessful, (Trained service technician only) Replace the system
board.
• I.3818002 [I.3818002] The firmware image capsule signature for the non-booted flash bank is
invalid.
Explanation: Opposite Bank CRTM Capsule Update Signature Invalid
Severity
Info
User Response
Complete the following steps:
1. Reflash backup UEFI image.
• I.3818003 [I.3818003] The CRTM flash driver could not lock the secure flash region.
Explanation: CRTM Could not lock secure flash region
Severity
Info
User Response
Complete the following steps:
1. If system failed to boot successfully, DC cycle system.
2. If system boots to F1 setup, flash UEFI image and reset bank to primary (if required). If system
boots without error, recovery is complete and no additional action is required.
3. If system fails to boot, or if flash attempt fails, (Trained service technician only) Replace the
system board.
Severity
Info
User Response
Complete the following steps:
1. No user required for this event. This is for informational purposes only.
Severity
Info
User Response
Complete the following steps:
1. Check system event log for uncorrected DIMM failures and replace those DIMMs.
• I.580A5 [I.580A5] Mirror Fail-over complete. DIMM number % has failed over to to the mirrored
copy.
Explanation: DIMM Mirror Fail-over Detected
Severity
Info
User Response
Complete the following steps:
Severity
Info
User Response
Complete the following steps:
1. Check system log for related DIMM failures and replace those DIMMs.
Severity
Error
User Response
Complete the following steps:
1. Check IBM support site for an applicable service bulletin or firmware update that applies to
this Processor error.
2. (Trained Service technician only) Replace the Processor.
Severity
Error
User Response
Complete the following steps:
1. Check IBM support site for an applicable service bulletin or firmware update that applies to
this error.
2. Reboot system. If problem persists escalate to the next level of supprt.
• S.2011001 [S.2011001] An Uncorrected PCIe Error has Occurred at Bus % Device % Function %.
The Vendor ID for the device is % and the Device ID is %.
Explanation: PCI SERR Detected
Severity
Error
User Response
Complete the following steps:
1. If this node and/or any attached cables were recently installed, moved, serviced or upgraded, a.
Reseat Adapter and any attached cables. b. Reload Device Driver c. If device is not recognized,
• S.2018001 [S.2018001] An Uncorrected PCIe Error has Occurred at Bus % Device % Function %.
The Vendor ID for the device is % and the Device ID is %.
Explanation: PCIe Uncorrected Error Detected
Severity
Error
User Response
Complete the following steps:
1. If this node and/or any attached cables were recently installed, moved, serviced or upgraded, a.
Reseat Adapter and any attached cables. b. Reload Device Driver c. If device is not recognized,
reconfiguring slot to Gen1 or Gen2 may be required. Gen1/Gen2 settings can be configured
via F1 Setup -> System Settings -> Devices and I/O Ports -> PCIe Gen1/Gen2/Gen3 Speed
Selection, or the ASU Utility.
2. Check IBM support site for an applicable device driver, firmware update, version of service
information for this product or other information that applies to this error. Load new device driver
and any required firmware updates.
3. If problem persists, then remove Adapter Card. If system reboots successfully without the
adapter, replace that card.
4. Trained Service technician only) Replace the processor.
• S.3020007 [S.3020007] A firmware fault has been detected in the UEFI image.
Explanation: Internal UEFI Firmware Fault Detected, System halted
Severity
Error
User Response
Complete the following steps:
1. Check IBM support site for an applicable service bulletin or firmware update that applies to
this error.
2. Reflash UEFI image.
3. (Trained service technician only) Replace the system board.
• S.3030007 [S.3030007] A firmware fault has been detected in the UEFI image.
Explanation: Internal UEFI Firmware Fault Detected, System halted
Severity
Error
User Response
Complete the following steps:
1. Check IBM support site for an applicable service bulletin or firmware update that applies to
this error.
2. Reflash UEFI image.
3. (Trained service technician only) Replace the system board.
• S.3040007 [S.3040007] A firmware fault has been detected in the UEFI image.
Explanation: Internal UEFI Firmware Fault Detected, System halted
Severity
Error
User Response
Complete the following steps:
1. Check IBM support site for an applicable service bulletin or firmware update that applies to
this error.
2. Reflash UEFI image.
3. (Trained service technician only) Replace the system board.
• S.3050007 [S.3050007] A firmware fault has been detected in the UEFI image.
Explanation: Internal UEFI Firmware Fault Detected, System halted
Severity
Error
User Response
Complete the following steps:
1. Check IBM support site for an applicable service bulletin or firmware update that applies to
this error.
2. Reflash UEFI image.
3. (Trained service technician only) Replace the system board.
Severity
Error
User Response
Complete the following steps:
1. This event resets UEFI to the default settings for the next boot. If successful, user is forced into
F1 setup. Original UEFI settings are still present.
2. If User did not intentionally trigger the reboots, check logs for probable cause.
3. Undo recent system changes (settings or devices added). If not recent system changes, remove
all options then remove CMOS battery for 30 seconds to clear CMOS contents. Verify that the
system boots. Then, re-install options one at a time to locate the problem.
4. Check IBM support site for an applicable service bulletin or firmware update that applies to
this error.
5. Reflash UEFI firmware.
6. Remove and re-install CMOS battery for 30 seconds to clear CMOS contents
7. (Trained service technician only) Replace the system board.
• S.3060007 [S.3060007] A firmware fault has been detected in the UEFI image.
Explanation: Internal UEFI Firmware Fault Detected, System halted
Severity
Error
User Response
Complete the following steps:
1. Check IBM support site for an applicable service bulletin or firmware update that applies to
this error.
2. Reflash UEFI image.
3. (Trained service technician only) Replace the system board.
• S.3070007 [S.3070007] A firmware fault has been detected in the UEFI image.
Explanation: Internal UEFI Firmware Fault Detected, System halted
Severity
Error
User Response
Complete the following steps:
1. Check IBM support site for an applicable service bulletin or firmware update that applies to
this error.
2. Reflash UEFI image.
3. (Trained service technician only) Replace the system board.
Severity
Error
User Response
Complete the following steps:
1. Check IBM support site for an applicable service bulletin or firmware update that applies to
this error.
• S.3818004 [S.3818004] The CRTM flash driver could not successfully flash the staging area. A
failure occurred.
Explanation: CRTM Update Failed
Severity
Error
User Response
Complete the following steps:
1. Continue booting sytem. If system does not reset, manually reset the system.
2. If the error is not reported on the subsequent boot, no additional recovery action is required.
3. If the error persists, continue booting system and reflash UEFI image.
4. (Trained service technician only) Replace the system board.
• S.3818007 [S.3818007] The firmware image capsules for both flash banks could not be verified.
Explanation: CRTM image capsule could not be verified
Severity
Error
User Response
Complete the following steps:
1. If system failed to boot successfully, DC cycle system.
2. If system boots to F1 steup, flash UEFI image and reset bank to primary (if required). If system
boots without error, recovery is complete and no additional action is required.
3. If system fails to boot, or if flash attempt fails, (Trained service technician only) Replace the
system board.
• S.51003 [S.51003] An uncorrectable memory error was detected in DIMM slot % on rank %.
Explanation: [S.51003] An uncorrectable memory error was detected on processor % channel %. The
failing DIMM within the channel could not be determined.[S.51003] An uncorrectable memory error has
been detected during POST.Fatal Memory Error Occurred
Severity
Error
• S.51006 [S.51006] A memory mismatch has been detected. Please verify that the memory
configuration is valid.
Explanation: One or More Mismatched DIMMs Detected
Severity
Error
User Response
Complete the following steps:
1. Could follow an uncorrectable memory error or failed memory test. Check log and service that
event first. DIMMs disabled by other errors or actions could cause this event.
2. Verify that the DIMMs are installed in the correct population sequence, according to the service
information for this product.
3. Disable memory mirroring and sparing. If this action eliminates the mismatch, check IBM
Support site for information related to this problem.
4. Reflash UEFI firmware.
5. Replace DIMM
6. (Trained Service technician only) Replace Processor.
Severity
Error
User Response
Complete the following steps:
1. Make sure that one or more DIMMs are installed in the server.
Severity
Error
User Response
Complete the following steps:
1. You must AC-cycle the system to re-enable affected DIMM connector or re-enable manually
using F1 setup
2. If the node has been recently installed, serviced, moved, or upgraded, check to ensure that
DIMMs are firmly seated and that no foreign material can be seen in the DIMM connector. If
either condition is observed, correct and retry with the same DIMM. (Note: Event Log may
contain a recent 00580A4 event denoting detected change in DIMM population that could
be related to this problem.)
3. If problem persists, replace the DIMM identified by LightPath and/or event log entry.
4. If problem re-occurs on the same DIMM connector, swap the other DIMMs on the same memory
channel across channels one at a time to a different memory channel or Processor. (check
service information for this product/Install guide for population requirements for sparing/paring
modes). If problem follows a moved DIMM to a different memory channel, replace that DIMM.
5. Check IBM support site for an applicable service bulletin or firmware update that applies to this
memory error.
6. (Trained service technician only) If problem stays with the original DIMM connector, re-inspect
DIMM connector for foreign material and remove, if found. If connector is damaged, replace
system board.
7. (Trained service technician only) Remove affected Processor and inspect Processor socket pins
for damaged or mis-aligned pins. If damage is found, or this is an upgrade Processor, replace
system board. If there are multiple Processor’s, swap Processor’s to move affected Procesor to
another Processor socket and retry. If problem follows the affected Processor (or there is only
one Processor), replace the affected Processor.
8. (Trained Service technician only) Replace the system board.
• S.68005 [S.68005] An error has been detected by the the IIO core logic on Bus %. The Global Fatal
Error Status register contains %. The Global Non-Fatal Error Status register contains %. Please
check error logs for the presence of additional downstream device error data.
Explanation: Critical IOH-PCI Error
Severity
Error
User Response
Severity
Error
User Response
Complete the following steps:
1. Check IBM support site for an applicable service bulletin or firmware update that applies to
this error.
2. Inspect processor socket for foreign debris or damage. If debris is found remove debris.
3. If error recurs, or socket damage is found, replace the system board (Trained Service technician
only) .
4. (Trained Service Technician Only) Replace the processor.
Severity
Error
User Response
Complete the following steps:
1. Check IBM support site for an applicable service bulletin or firmware update that applies to
this error.
2. Inspect processor socket for foreign debris or damage. If debris is found remove debris.
3. If error recurs, or socket damage is found, replace the system board (Trained Service technician
only) .
• W.11004 [W.11004] A processor within the system has failed the BIST.
Explanation: Processor Self Test Failure Detected
Severity
Error
User Response
Complete the following steps:
1. If the Processor or firmware was just updated, check IBM support site for an applicable service
bulletin or firmware update that applies to this Processor error.
• W.3048006 [W.3048006] UEFI has booted from the backup flash bank due to an Automatic Boot
Recovery (ABR) event.
Explanation: Automated Boot Recovery, Booting Backup UEFI Image
Severity
Warning
User Response
Complete the following steps:
1. Check IBM support site for an applicable service bulletin or firmware update that applies to
this error.
2. Reflash Primary UEFI image. Refer to UEFI Recovery section of service information for this
product.
3. (Trained service technician only) Replace the system board.
Severity
Warning
User Response
Complete the following steps:
1. Check IMM/chassis event log. This event should immediately precede 0068002 error. Service
that event or any other battery related errors.
2. Use F1 Setup to reset date and time. If problem returns after a system reset, replace CMOS
battery.
3. If problem persists then check IBM support site for an applicable service bulletin or firmware
update that applies to this error.
4. Trained Service technician only) Replace the system board.
Severity
Warning
User Response
Complete the following steps:
Severity
Warning
User Response
Complete the following steps:
1. Reboot the system.
2. If problem persists, switch to backup UEFI or reflash current UEFI image.
3. (Trained Service Technician Only) Replace system board.
Severity
Warning
User Response
Complete the following steps:
1. No action required – system will reboot at the end of POST.
2. If problem persists, switch to backup UEFI or reflash current UEFI image.
3. (Trained Service Technician Only) Replace system board.
Severity
Warning
User Response
Complete the following steps:
1. Reboot the system.
2. If problem persists, switch to backup UEFI or reflash current UEFI image.
3. (Trained Service Technician Only) Replace system board.
Severity
Warning
User Response
Complete the following steps:
1. Reboot the system to reconnect the controller.
2. If problem persists, switch to backup UEFI or reflash current UEFI image.
3. (Trained Service Technician Only) Replace system board.
• W.305800E [W.305800E] DRIVER HEALTH PROTOCOL: Reports Invalid Health Status Driver.
Explanation: DRIVER HEALTH PROTOCOL: Reports Invalid Health Status Driver
Severity
Warning
User Response
Complete the following steps:
1. Reboot the system.
2. If problem persists, switch to backup UEFI or reflash current UEFI image.
3. (Trained Service Technician Only) Replace system board.
• W.3108002 [W.305800E] DRIVER HEALTH PROTOCOL: Reports Invalid Health Status Driver.
Explanation: GPT (GUID Partition Table) corruption
Severity
Warning
User Response
Complete the following steps:
1. F1 Setup -> System Settings -> Recovery -> Disk GPT Recovery, set to "Automatic"; Save
Settings, then restart system.
2. Boot to F1 setup, system will automatically try to recover the GPT during the POST, restart
the system.
3. If problem persists, re-format the LUN or disk and re-install the OS.
Severity
Warning
User Response
Complete the following steps:
1. Reset the IMM from the CMM.
2. Use CMM to remove AUX power from the node. This will reboot the entire node.
• W.3808002 [W.3808002] An error occurred while saving UEFI settings to the IMM.
Explanation: Error Updating System Configuration to IMM
Severity
Warning
User Response
Complete the following steps:
1. Use F1 Setup, Verify Settings and Save Settings to recover settings.
2. Reset the IMM from the CMM.
3. Use CMM to remove AUX power from the node. This will reboot the entire node.
4. Check IBM support site for an applicable service bulletin or firmware update that applies to
this error.
5. Reflash IMM Firmware.
6. Remove and re-install CMOS battery for 30 seconds to clear CMOS contents.
7. Trained Service technician only) Replace the system board.
• W.3808003 .[W.3808003] Unable to retrieve the system configuration from the IMM.
Explanation: Error Retrieving System Configuration from IMM
Severity
Warning
User Response
Complete the following steps:
1. Use F1 Setup, Verify Settings and Save Settings to recover settings.
2. Reset the IMM from the CMM.
3. Use CMM to remove AUX power from the node. This will reboot the entire node.
4. Check IBM support site for an applicable service bulletin or firmware update that applies to
this error.
5. Reflash IMM Firmware.
6. Remove and re-install CMOS battery for 30 seconds to clear CMOS contents.
7. Trained Service technician only) Replace the system board.
• W.3818005 [W.3818005] The CRTM flash driver could not successfully flash the staging area. The
update was aborted
Explanation: CRTM Update Aborted
Severity
Severity
Warning
User Response
Complete the following steps:
1. F1 Setup -> Save Settings
2. Retry OOB config update
• W.50001 [W.50001] A DIMM has been disabled due to an error detected during POST.
Explanation: DIMM Disabled
Severity
Info
User Response
Complete the following steps:
1. If the DIMM was disabled because of a memory fault, follow the procedure for that event.
2. If no memory fault is recorded in the logs and no DIMM connector error LEDs are lit, re-enable
the DIMM through the Setup utility or the Advanced Settings Utility (ASU).
3. If problem persists, Power cycle the node from management console.
4. Reset IMM to default settings.
5. Reset UEFI to default settings.
6. Reflash IMM and UEFI firmware.
7. (Trained Service technician only) Replace system board.
• W.58001 [W.58001] The PFA Threshold limit (correctable error logging limit) has been exceeded on
DIMM number % at address %. MC5 Status contains % and MC5 Misc contains %.
Explanation: DIMM PFA Threshold Exceeded
Severity
Error
User Response
Complete the following steps:
• W.58007 [W.58007] Invalid memory configuration (Unsupported DIMM Population) detected. Please
verify memory configuration is valid.
Explanation: Unsupported DIMM Population
Severity
Error
User Response
Complete the following steps:
1. Could follow an uncorrectable memory error or failed memory test. Check log and service that
event first. DIMMs disabled by other errors or actions could cause this event.
2. Ensure that the DIMM connectors are populated according to the guidelines in the service
information for this product.
• W.580A1 [W.580A1] Invalid memory configuration for Mirror Mode. Please correct memory
configuration.
Explanation: Unsupported DIMM Population for Mirror Mode
Severity
Error
User Response
Complete the following steps:
1. If a DIMM connector error LED is lit, resolve the failure.
• W.580A2 [W.580A2] Invalid memory configuration for Sparing Mode. Please correct memory
configuration.
Explanation: Unsupported DIMM Population for Spare Mode
Severity
Error
User Response
Complete the following steps:
1. Make sure that the DIMM connectors are correctly populated for sparing mode, according to
the service information for this product.
Severity
Error
User Response
Complete the following steps:
1. If the system was recently Installed, Moved, or Serviced, makesure the batter is properly seated.
2. Check IBM support site for an applicable service bulletin or firmware update that applies to
this error.
3. Replace CMOS Battery
4. (Trained Service technician only) Replace the system board.
Recoverable
No
Severity
Event
Serviceable
No
Automatically notify support
No
Related links
Recoverable
No
Severity
Event
Serviceable
No
Automatically notify support
No
Related links
Recoverable
No
Severity
Event
Serviceable
No
Automatically notify support
No
Related links
Recoverable
No
Severity
Event
Serviceable
No
Automatically notify support
No
Related links
Recoverable
No
Severity
Event
Serviceable
No
Automatically notify support
No
Recoverable
No
Severity
Event
Serviceable
No
Automatically notify support
No
Related links
Recoverable
No
Severity
Event
Serviceable
No
Automatically notify support
No
Related links
Recoverable
No
Recoverable
No
Severity
Warning
Serviceable
No
Automatically notify support
No
Related links
Recoverable
No
Severity
Warning
Serviceable
No
Automatically notify support
No
Related links
Recoverable
No
Severity
Warning
Serviceable
No
Automatically notify support
No
Related links
Recoverable
No
Severity
Warning
Serviceable
No
Automatically notify support
No
Related links
Recoverable
No
Severity
Warning
Serviceable
No
Automatically notify support
No
Recoverable
No
Severity
Warning
Serviceable
No
Automatically notify support
No
Related links
Recoverable
No
Severity
Warning
Serviceable
No
Automatically notify support
No
Related links
Recoverable
No
Recoverable
No
Severity
Error
Serviceable
Yes
Automatically notify support
No
User Response
Complete the following steps:
1. Check component firmware level and upgrade if necessary. The installed firmware level can be
found in the DSA Diagnostic Event Log within the Firmware/VPD section for this component.
2. Rerun the test.
3. If failure remains, refer to "Troubleshooting by symptom" in the system "Installation and Service
Guide" for the next corrective action.
Related links
Recoverable
No
Severity
Error
Serviceable
Yes
Related links
Recoverable
No
Severity
Error
Serviceable
Yes
Automatically notify support
No
User Response
Complete the following steps:
1. Check component firmware level and upgrade if necessary. The installed firmware level can be
found in the DSA Diagnostic Event Log within the Firmware/VPD section for this component.
2. Rerun the test.
3. If failure remains, refer to "Troubleshooting by symptom" in the system "Installation and Service
Guide" for the next corrective action.
Related links
Recoverable
No
Severity
Related links
Recoverable
No
Severity
Error
Serviceable
Yes
Automatically notify support
No
User Response
Complete the following steps:
1. Check component firmware level and upgrade if necessary. The installed firmware level can be
found in the DSA Diagnostic Event Log within the Firmware/VPD section for this component.
2. Rerun the test.
3. If failure remains, refer to "Troubleshooting by symptom" in the system "Installation and Service
Guide" for the next corrective action.
Related links
Related links
Recoverable
No
Severity
Error
Serviceable
Yes
Automatically notify support
No
User Response
Complete the following steps:
1. Check component firmware level and upgrade if necessary. The installed firmware level can be
found in the DSA Diagnostic Event Log within the Firmware/VPD section for this component.
2. Rerun the test.
3. If failure remains, refer to "Troubleshooting by symptom" in the system "Installation and Service
Guide" for the next corrective action.
Related links
Recoverable
No
Severity
Error
Serviceable
Yes
Automatically notify support
No
User Response
Complete the following steps:
1. Check component firmware level and upgrade if necessary. The installed firmware level can be
found in the DSA Diagnostic Event Log within the Firmware/VPD section for this component.
2. Rerun the test.
3. If failure remains, refer to "Troubleshooting by symptom" in the system "Installation and Service
Guide" for the next corrective action.
Related links
Recoverable
No
Severity
Event
Serviceable
No
Automatically notify support
No
Recoverable
No
Severity
Event
Serviceable
No
Automatically notify support
No
Related links
Recoverable
No
Severity
Event
Serviceable
No
Automatically notify support
No
Related links
Recoverable
No
Recoverable
No
Severity
Event
Serviceable
No
Automatically notify support
No
Related links
Recoverable
No
Severity
Event
Serviceable
No
Automatically notify support
No
Related links
Recoverable
No
Severity
Event
Serviceable
No
Automatically notify support
No
Related links
Recoverable
No
Severity
Warning
Serviceable
No
Automatically notify support
No
Related links
Recoverable
No
Severity
Warning
Serviceable
No
Automatically notify support
No
Recoverable
No
Severity
Warning
Serviceable
No
Automatically notify support
No
Related links
Recoverable
No
Severity
Warning
Serviceable
No
Automatically notify support
No
Related links
Recoverable
No
Recoverable
No
Severity
Warning
Serviceable
No
Automatically notify support
No
Related links
Recoverable
No
Severity
Warning
Serviceable
No
Automatically notify support
No
Related links
Recoverable
No
Severity
Error
Serviceable
Yes
Automatically notify support
No
User Response
Complete the following steps:
1. Rerun the test.
2. Verify whether the firmware is at proper level.
3. Rerun the test.
4. If the problem remains, contact your IBM technical-support representative.
Related links
Recoverable
No
Severity
Error
Serviceable
Yes
Automatically notify support
No
User Response
Complete the following steps:
1. Check cable connections.
2. Rerun the test.
3. Verify whether the firmware is at proper level.
4. Rerun the test.
5. If the problem remains, contact your IBM technical-support representative.
Related links
Recoverable
No
Severity
Error
Serviceable
Yes
Automatically notify support
No
User Response
Complete the following steps:
1. Rerun the test.
2. Verify whether the firmware is at proper level.
3. Rerun the test.
4. If the problem remains, contact your IBM technical-support representative.
Related links
Recoverable
No
Severity
Error
Serviceable
Yes
Automatically notify support
No
User Response
Complete the following steps:
1. Rerun the test.
2. Verify whether the firmware is at proper level.
3. Rerun the test.
4. If the problem remains, contact your IBM technical-support representative.
Recoverable
No
Severity
Error
Serviceable
Yes
Automatically notify support
No
User Response
Complete the following steps:
1. Check or replace SFP/cable.
2. Rerun the test.
3. Verify whether the firmware is at proper level.
4. Rerun the test.
5. If the problem remains, contact your IBM technical-support representative.
Related links
Recoverable
No
Severity
Error
Serviceable
Yes
Automatically notify support
No
User Response
Complete the following steps:
1. Rerun the test.
Related links
Recoverable
No
Severity
Error
Serviceable
Yes
Automatically notify support
No
User Response
Complete the following steps:
1. Rerun the test.
2. Verify whether the firmware is at proper level.
3. Rerun the test.
4. If the problem remains, contact your IBM technical-support representative.
Related links
Recoverable
No
Severity
Warning
Serviceable
Yes
Automatically notify support
No
User Response
Complete the following steps:
1. Inspect and reseat operator information panel cable at both ends.
2. Verify that the Baseboard Management Controller (BMC) is working.
3. Run the test again.
4. If failure remains, refer to "Troubleshooting by symptom" in the system "Installation and Service
Guide" for the next corrective action.
Related links
Recoverable
No
Severity
Related links
Recoverable
No
Severity
Event
Serviceable
No
Automatically notify support
No
Related links
Recoverable
No
Severity
Warning
Serviceable
Yes
Automatically notify support
No
User Response
Complete the following steps:
1. Turn off and restart the system.
2. Make sure that the DSA Diagnostic code is at the latest level.
3. Run the test again.
4. Check system firmware level and upgrade if necessary. The installed firmware level can be
found in the DSA Diagnostic Event Log within the Firmware/VPD section for this component.
The latest level firmware for this component can be found in reference to this system type at
the IBM Support website.
5. Run the test again.
6. If the system has stopped responding, turn off and restart the system and then run the test again.
7. If failure remains, refer to "Troubleshooting by symptom" in the system "Installation and Service
Guide" for the next corrective action.
Related links
Recoverable
No
Severity
Warning
Serviceable
Yes
Automatically notify support
No
User Response
Related links
Recoverable
No
Severity
Warning
Serviceable
Yes
Automatically notify support
No
Related links
Recoverable
No
Severity
Warning
Serviceable
Yes
Automatically notify support
No
Recoverable
No
Severity
Error
Serviceable
Yes
Automatically notify support
No
User Response
Complete the following steps:
1. If the system has stopped responding, turn off and restart the system and then run the test again.
2. Make sure that the DSA Diagnostic code is at the latest level.
3. Run the test again.
4. Check system firmware level and upgrade if necessary. The installed firmware level can be found
in the DSA Diagnostic Event Log within the Firmware/VPD section for this component.
5. Run the test again.
6. If the system has stopped responding, turn off and restart the system and then run the test again.
7. If failure remains, refer to "Troubleshooting by symptom" in the system "Installation and Service
Guide" for the next corrective action.
Related links
Recoverable
No
Severity
Event
Serviceable
No
Automatically notify support
No
Related links
Recoverable
No
Severity
Event
Serviceable
No
Automatically notify support
No
Related links
Recoverable
No
Severity
Event
Serviceable
No
Automatically notify support
No
Related links
Recoverable
No
Severity
Warning
Serviceable
No
Automatically notify support
No
Related links
Recoverable
No
Severity
Warning
Serviceable
No
Automatically notify support
No
Related links
Recoverable
No
Severity
Warning
Recoverable
No
Severity
Error
Serviceable
Yes
Automatically notify support
No
User Response
Complete the following steps:
1. Check component firmware level and upgrade if necessary. The installed firmware level can be
found in the DSA Diagnostic Event Log within the Firmware/VPD section for this component.
2. Rerun the test.
3. If failure remains, refer to "Troubleshooting by symptom" in the system "Installation and Service
Guide" for the next corrective action.
Related links
Recoverable
No
Severity
Error
Serviceable
Yes
Automatically notify support
No
Related links
Recoverable
No
Severity
Error
Serviceable
Yes
Automatically notify support
No
User Response
Complete the following steps:
1. Check component firmware level and upgrade if necessary. The installed firmware level can be
found in the DSA Diagnostic Event Log within the Firmware/VPD section for this component.
2. Rerun the test.
3. If failure remains, refer to "Troubleshooting by symptom" in the system "Installation and Service
Guide" for the next corrective action.
Related links
Recoverable
No
Severity
Event
Serviceable
No
Automatically notify support
No
Related links
Recoverable
No
Severity
Warning
Serviceable
Yes
Automatically notify support
No
User Response
Complete the following steps:
1. Remove power cables, wait for 45 seconds, reconnect and rerun the test.
2. Make sure that the scalability cable connections are as per specification.
3. Make sure that DSA and BIOS/uEFI are at the latest level.
4. If the problem remains, contact your technical-service representative.
Related links
Recoverable
Related links
Recoverable
No
Severity
Error
Serviceable
Yes
Automatically notify support
No
User Response
Complete the following steps:
1. Remove power cables, wait for 45 seconds, reconnect and rerun the test.
2. Make sure that the scalability cable connections are as per specification.
3. Check scalability cables for loose connections.
4. Replace the scalability cable(s) for specified port(s).
5. If the problem remains, contact your technical-service representative.
Related links
Recoverable
No
Severity
Event
Serviceable
No
Automatically notify support
No
Related links
Recoverable
No
Severity
Warning
Serviceable
Yes
Automatically notify support
No
User Response
Complete the following steps:
1. Check cable connections.
2. Rerun the test.
3. Verify that Hard drive supports self test and self test logging.
4. If the problem remains, contact your technical-support representative.
Related links
Recoverable
No
Severity
Error
Serviceable
Yes
Automatically notify support
No
User Response
Complete the following steps:
1. Check cable connections.
2. Rerun the test.
3. Verify the firmware is at the latest level.
4. Rerun the test.
5. If the problem remains, contact your technical-support representative.
Related links
Recoverable
No
Severity
Event
Recoverable
No
Severity
Event
Serviceable
No
Automatically notify support
No
Related links
Recoverable
No
Severity
Event
Serviceable
No
Automatically notify support
No
Related links
Recoverable
No
Severity
Event
Serviceable
No
Automatically notify support
No
Related links
Recoverable
No
Severity
Event
Serviceable
No
Automatically notify support
No
Related links
Recoverable
No
Severity
Warning
Serviceable
No
Automatically notify support
No
Related links
Recoverable
No
Severity
Warning
Serviceable
No
Automatically notify support
No
Related links
Recoverable
No
Severity
Warning
Serviceable
No
Automatically notify support
No
Related links
Recoverable
No
Severity
Warning
Recoverable
No
Severity
Warning
Serviceable
No
Automatically notify support
No
Related links
Recoverable
No
Severity
Error
Serviceable
Yes
Automatically notify support
No
User Response
Complete the following steps:
1. Check component firmware level and upgrade if necessary. The installed firmware level can be
found in the DSA Diagnostic Event Log within the Firmware/VPD section for this component.
2. Rerun the test.
3. If failure remains, refer to "Troubleshooting by symptom" in the system "Installation and Service
Guide" for the next corrective action.
Recoverable
No
Severity
Error
Serviceable
Yes
Automatically notify support
No
User Response
Complete the following steps:
1. Check component firmware level and upgrade if necessary. The installed firmware level can be
found in the DSA Diagnostic Event Log within the Firmware/VPD section for this component.
2. Rerun the test.
3. If failure remains, refer to "Troubleshooting by symptom" in the system "Installation and Service
Guide" for the next corrective action.
Related links
Recoverable
No
Severity
Error
Serviceable
Yes
Automatically notify support
No
User Response
Complete the following steps:
1. Check component firmware level and upgrade if necessary. The installed firmware level can be
found in the DSA Diagnostic Event Log within the Firmware/VPD section for this component.
Related links
Recoverable
No
Severity
Error
Serviceable
Yes
Automatically notify support
No
User Response
Complete the following steps:
1. Check component firmware level and upgrade if necessary. The installed firmware level can be
found in the DSA Diagnostic Event Log within the Firmware/VPD section for this component.
2. Rerun the test.
3. Check interrupt assignments in the PCI Hardware section of the DSA Diagnostic Log. If the
ethernet device is sharing interrupts, if possible modify the interrupt assignments using F1
Setup to assign a unique interrupt to the device.
4. Rerun the test.
5. If failure remains, refer to "Troubleshooting by symptom" in the system "Installation and Service
Guide" for the next corrective action.
Related links
Recoverable
No
Severity
Error
Serviceable
Related links
Recoverable
No
Severity
Event
Serviceable
No
Automatically notify support
No
Related links
Recoverable
No
Severity
Warning
Serviceable
No
Automatically notify support
No
Related links
Recoverable
No
Severity
Error
Serviceable
Yes
Automatically notify support
No
User Response
Complete the following steps:
1. Check cable connections.
2. Rerun the test.
3. Verify whether the firmware is at the latest level.
4. Rerun the test.
5. If the problem remains, contact your IBM technical-support representative.
Related links
Recoverable
No
Severity
Event
Serviceable
No
Automatically notify support
No
Related links
Recoverable
No
Severity
Event
Serviceable
No
Automatically notify support
No
Related links
Recoverable
No
Severity
Warning
Serviceable
Recoverable
No
Severity
Warning
Serviceable
No
Automatically notify support
No
Related links
Recoverable
No
Severity
Error
Serviceable
Yes
Automatically notify support
No
User Response
Complete the following steps:
1. Make sure that the physical link of the port under test in the active state.
2. If these condition was met but the test keeps failing the port's adapter might be faulty.
3. Try replacing the adapter and repeating the test.
Related links
Recoverable
No
Severity
Error
Serviceable
Yes
Automatically notify support
No
User Response
Complete the following steps:
1. Make sure that the physical link of the port under test in the active state and a subnet manager
running on the fabric to which the port is attached.
2. If these condition was met but the test keeps failing the port's adapter might be faulty.
3. Try replacing the adapter and repeating the test.
Related links
Recoverable
No
Severity
Event
Serviceable
No
Recoverable
No
Severity
Event
Serviceable
No
Automatically notify support
No
Related links
Recoverable
No
Severity
Event
Serviceable
No
Automatically notify support
No
Related links
Recoverable
No
Severity
Event
Serviceable
No
Automatically notify support
No
Related links
Recoverable
No
Severity
Warning
Serviceable
No
Automatically notify support
No
User Response
Complete the following steps:
1. Perform the actions mentioned one at a time and try the test after each action.
Related links
Recoverable
No
Severity
Warning
Serviceable
No
Automatically notify support
No
User Response
Complete the following steps:
1. Perform the actions mentioned one at a time and try the test after each action.
2. If the problem remains, contact your technical-service representative.
3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s).
Reconnect it to power.
4. Make sure that DSA and BIOS/uEFI are at the latest level.
Related links
Recoverable
No
Severity
Warning
Serviceable
No
Automatically notify support
Related links
Recoverable
No
Severity
Warning
Serviceable
No
Automatically notify support
No
User Response
Complete the following steps:
1. Perform the actions mentioned one at a time and try the test after each action.
2. If the problem remains, contact your technical-service representative.
3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s).
Reconnect it to power.
4. Make sure that DSA and BIOS/uEFI are at the latest level.
Related links
Recoverable
No
Severity
Related links
Recoverable
No
Severity
Warning
Serviceable
No
Automatically notify support
No
User Response
Complete the following steps:
1. Perform the actions mentioned one at a time and try the test after each action.
2. If the problem remains, contact your technical-service representative.
3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s).
Reconnect it to power.
4. Make sure that DSA and BIOS/uEFI are at the latest level.
Related links
Related links
Recoverable
No
Severity
Warning
Serviceable
No
Automatically notify support
No
User Response
Complete the following steps:
1. Perform the actions mentioned one at a time and try the test after each action.
2. If the problem remains, contact your technical-service representative.
3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s).
Reconnect it to power.
4. Make sure that DSA and BIOS/uEFI are at the latest level.
Related links
Recoverable
No
Severity
Warning
Serviceable
No
Automatically notify support
No
User Response
Complete the following steps:
1. Perform the actions mentioned one at a time and try the test after each action.
2. If the problem remains, contact your technical-service representative.
3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s).
Reconnect it to power.
4. Make sure that DSA and BIOS/uEFI are at the latest level.
Related links
Recoverable
No
Severity
Warning
Serviceable
No
Automatically notify support
No
User Response
Complete the following steps:
1. Perform the actions mentioned one at a time and try the test after each action.
2. If the problem remains, contact your technical-service representative.
3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s).
Reconnect it to power.
4. Make sure that DSA and BIOS/uEFI are at the latest level.
Related links
Recoverable
No
Severity
Warning
Serviceable
No
Automatically notify support
No
User Response
Complete the following steps:
1. Perform the actions mentioned one at a time and try the test after each action.
2. If the problem remains, contact your technical-service representative.
3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s).
Reconnect it to power.
4. Make sure that DSA and BIOS/uEFI are at the latest level.
Related links
Recoverable
No
Severity
Warning
Serviceable
No
Automatically notify support
No
User Response
Complete the following steps:
1. Perform the actions mentioned one at a time and try the test after each action.
2. If the problem remains, contact your technical-service representative.
Related links
Recoverable
No
Severity
Warning
Serviceable
No
Automatically notify support
No
User Response
Complete the following steps:
1. Perform the actions mentioned one at a time and try the test after each action.
2. If the problem remains, contact your technical-service representative.
3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s).
Reconnect it to power.
4. Make sure that DSA and BIOS/uEFI are at the latest level.
Related links
Recoverable
No
Severity
Warning
Serviceable
No
Automatically notify support
No
Related links
Recoverable
No
Severity
Warning
Serviceable
No
Automatically notify support
No
User Response
Complete the following steps:
1. Perform the actions mentioned one at a time and try the test after each action.
2. If the problem remains, contact your technical-service representative.
3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s).
Reconnect it to power.
4. Make sure that DSA and BIOS/uEFI are at the latest level.
Related links
Recoverable
No
Severity
Warning
Related links
Recoverable
No
Severity
Warning
Serviceable
No
Automatically notify support
No
User Response
Complete the following steps:
1. Perform the actions mentioned one at a time and try the test after each action.
2. If the problem remains, contact your technical-service representative.
3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s).
Reconnect it to power.
4. Make sure that DSA and BIOS/uEFI are at the latest level.
Related links
Related links
Recoverable
No
Severity
Warning
Serviceable
No
Automatically notify support
No
User Response
Complete the following steps:
1. Perform the actions mentioned one at a time and try the test after each action.
2. If the problem remains, contact your technical-service representative.
3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s).
Reconnect it to power.
4. Make sure that DSA and BIOS/uEFI are at the latest level.
Related links
Recoverable
No
Severity
Warning
Serviceable
No
Automatically notify support
No
User Response
Complete the following steps:
1. Perform the actions mentioned one at a time and try the test after each action.
2. If the problem remains, contact your technical-service representative.
3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s).
Reconnect it to power.
4. Make sure that DSA and BIOS/uEFI are at the latest level.
Related links
Recoverable
No
Severity
Warning
Serviceable
No
Automatically notify support
No
User Response
Complete the following steps:
1. Perform the actions mentioned one at a time and try the test after each action.
2. If the problem remains, contact your technical-service representative.
3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s).
Reconnect it to power.
4. Make sure that DSA and BIOS/uEFI are at the latest level.
Related links
Recoverable
No
Severity
Warning
Serviceable
No
Automatically notify support
No
User Response
Complete the following steps:
1. Perform the actions mentioned one at a time and try the test after each action.
2. If the problem remains, contact your technical-service representative.
3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s).
Reconnect it to power.
4. Make sure that DSA and BIOS/uEFI are at the latest level.
Related links
Recoverable
No
Severity
Warning
Serviceable
No
Automatically notify support
No
User Response
Complete the following steps:
1. Perform the actions mentioned one at a time and try the test after each action.
2. If the problem remains, contact your technical-service representative.
Related links
Recoverable
No
Severity
Warning
Serviceable
No
Automatically notify support
No
User Response
Complete the following steps:
1. Perform the actions mentioned one at a time and try the test after each action.
2. If the problem remains, contact your technical-service representative.
3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s).
Reconnect it to power.
4. Make sure that DSA and BIOS/uEFI are at the latest level.
Related links
Recoverable
No
Severity
Warning
Serviceable
No
Automatically notify support
No
Related links
Recoverable
No
Severity
Warning
Serviceable
No
Automatically notify support
No
User Response
Complete the following steps:
1. Perform the actions mentioned one at a time and try the test after each action.
2. If the problem remains, contact your technical-service representative.
3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s).
Reconnect it to power.
4. Make sure that DSA and BIOS/uEFI are at the latest level.
Related links
Recoverable
No
Severity
Warning
Related links
Recoverable
No
Severity
Warning
Serviceable
No
Automatically notify support
No
User Response
Complete the following steps:
1. Perform the actions mentioned one at a time and try the test after each action.
2. If the problem remains, contact your technical-service representative.
3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s).
Reconnect it to power.
4. Make sure that DSA and BIOS/uEFI are at the latest level.
Related links
Related links
Recoverable
No
Severity
Warning
Serviceable
No
Automatically notify support
No
User Response
Complete the following steps:
1. Perform the actions mentioned one at a time and try the test after each action.
2. If the problem remains, contact your technical-service representative.
3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s).
Reconnect it to power.
4. Make sure that DSA and BIOS/uEFI are at the latest level.
Related links
Recoverable
No
Severity
Warning
Serviceable
No
Automatically notify support
No
User Response
Complete the following steps:
1. Perform the actions mentioned one at a time and try the test after each action.
2. If the problem remains, contact your technical-service representative.
3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s).
Reconnect it to power.
4. Make sure that DSA and BIOS/uEFI are at the latest level.
Related links
Recoverable
No
Severity
Warning
Serviceable
No
Automatically notify support
No
User Response
Complete the following steps:
1. Perform the actions mentioned one at a time and try the test after each action.
2. If the problem remains, contact your technical-service representative.
3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s).
Reconnect it to power.
4. Make sure that DSA and BIOS/uEFI are at the latest level.
Related links
Recoverable
No
Severity
Warning
Serviceable
No
Automatically notify support
No
User Response
Complete the following steps:
1. Perform the actions mentioned one at a time and try the test after each action.
2. If the problem remains, contact your technical-service representative.
3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s).
Reconnect it to power.
4. Make sure that DSA and BIOS/uEFI are at the latest level.
Related links
Recoverable
No
Severity
Warning
Serviceable
No
Automatically notify support
No
User Response
Complete the following steps:
1. Perform the actions mentioned one at a time and try the test after each action.
2. If the problem remains, contact your technical-service representative.
Related links
Recoverable
No
Severity
Warning
Serviceable
No
Automatically notify support
No
User Response
Complete the following steps:
1. Perform the actions mentioned one at a time and try the test after each action.
2. If the problem remains, contact your technical-service representative.
3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s).
Reconnect it to power.
4. Make sure that DSA and BIOS/uEFI are at the latest level.
Related links
Recoverable
No
Severity
Warning
Serviceable
No
Automatically notify support
No
Related links
Recoverable
No
Severity
Warning
Serviceable
No
Automatically notify support
No
User Response
Complete the following steps:
1. Perform the actions mentioned one at a time and try the test after each action.
2. If the problem remains, contact your technical-service representative.
3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s).
Reconnect it to power.
4. Make sure that DSA and BIOS/uEFI are at the latest level.
Related links
Recoverable
No
Severity
Warning
Related links
Recoverable
No
Severity
Warning
Serviceable
No
Automatically notify support
No
User Response
Complete the following steps:
1. Perform the actions mentioned one at a time and try the test after each action.
2. If the problem remains, contact your technical-service representative.
3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s).
Reconnect it to power.
4. Make sure that DSA and BIOS/uEFI are at the latest level.
Related links
Related links
Recoverable
No
Severity
Warning
Serviceable
No
Automatically notify support
No
User Response
Complete the following steps:
1. Perform the actions mentioned one at a time and try the test after each action.
2. If the problem remains, contact your technical-service representative.
3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s).
Reconnect it to power.
4. Make sure that DSA and BIOS/uEFI are at the latest level.
Related links
Recoverable
No
Severity
Warning
Serviceable
No
Automatically notify support
No
User Response
Complete the following steps:
1. Perform the actions mentioned one at a time and try the test after each action.
2. If the problem remains, contact your technical-service representative.
3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s).
Reconnect it to power.
4. Make sure that DSA and BIOS/uEFI are at the latest level.
Related links
Recoverable
No
Severity
Warning
Serviceable
No
Automatically notify support
No
User Response
Complete the following steps:
1. Perform the actions mentioned one at a time and try the test after each action.
2. If the problem remains, contact your technical-service representative.
3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s).
Reconnect it to power.
4. Make sure that DSA and BIOS/uEFI are at the latest level.
Related links
Recoverable
No
Severity
Warning
Serviceable
No
Automatically notify support
No
User Response
Complete the following steps:
1. Perform the actions mentioned one at a time and try the test after each action.
2. If the problem remains, contact your technical-service representative.
3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s).
Reconnect it to power.
4. Make sure that DSA and BIOS/uEFI are at the latest level.
Related links
Recoverable
No
Severity
Warning
Serviceable
No
Automatically notify support
No
User Response
Complete the following steps:
1. Perform the actions mentioned one at a time and try the test after each action.
2. If the problem remains, contact your technical-service representative.
Related links
Recoverable
No
Severity
Warning
Serviceable
No
Automatically notify support
No
User Response
Complete the following steps:
1. Perform the actions mentioned one at a time and try the test after each action.
2. If the problem remains, contact your technical-service representative.
3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s).
Reconnect it to power.
4. Make sure that DSA and BIOS/uEFI are at the latest level.
Related links
Recoverable
No
Severity
Warning
Serviceable
No
Automatically notify support
Related links
Recoverable
No
Severity
Warning
Serviceable
No
Automatically notify support
No
User Response
Complete the following steps:
1. Perform the actions mentioned one at a time and try the test after each action.
2. If the problem remains, contact your technical-service representative.
3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s).
Reconnect it to power.
4. Make sure that DSA and BIOS/uEFI are at the latest level.
Related links
Recoverable
No
Related links
Recoverable
No
Severity
Warning
Serviceable
No
Automatically notify support
No
User Response
Complete the following steps:
1. Perform the actions mentioned one at a time and try the test after each action.
2. If the problem remains, contact your technical-service representative.
3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s).
Reconnect it to power.
4. Make sure that DSA and BIOS/uEFI are at the latest level.
Related links
Recoverable
No
Severity
Warning
Serviceable
No
Automatically notify support
No
User Response
Complete the following steps:
1. Perform the actions mentioned one at a time and try the test after each action.
2. If the problem remains, contact your technical-service representative.
3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s).
Reconnect it to power.
4. Make sure that DSA and BIOS/uEFI are at the latest level.
Related links
Recoverable
No
Severity
Warning
Serviceable
No
Automatically notify support
No
User Response
Complete the following steps:
1. Perform the actions mentioned one at a time and try the test after each action.
2. If the problem remains, contact your technical-service representative.
3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s).
Reconnect it to power.
4. Make sure that DSA and BIOS/uEFI are at the latest level.
Related links
Recoverable
No
Severity
Warning
Serviceable
No
Automatically notify support
No
User Response
Complete the following steps:
1. Perform the actions mentioned one at a time and try the test after each action.
2. If the problem remains, contact your technical-service representative.
3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s).
Reconnect it to power.
4. Make sure that DSA and BIOS/uEFI are at the latest level.
Related links
Recoverable
No
Severity
Warning
Serviceable
No
Automatically notify support
No
User Response
Complete the following steps:
1. Perform the actions mentioned one at a time and try the test after each action.
2. If the problem remains, contact your technical-service representative.
3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s).
Reconnect it to power.
4. Make sure that DSA and BIOS/uEFI are at the latest level.
Recoverable
No
Severity
Warning
Serviceable
No
Automatically notify support
No
User Response
Complete the following steps:
1. Perform the actions mentioned one at a time and try the test after each action.
2. If the problem remains, contact your technical-service representative.
3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s).
Reconnect it to power.
4. Make sure that DSA and BIOS/uEFI are at the latest level.
Related links
Recoverable
No
Severity
Warning
Serviceable
No
Automatically notify support
No
User Response
Complete the following steps:
1. Perform the actions mentioned one at a time and try the test after each action.
2. If the problem remains, contact your technical-service representative.
Related links
Recoverable
No
Severity
Warning
Serviceable
No
Automatically notify support
No
User Response
Complete the following steps:
1. Perform the actions mentioned one at a time and try the test after each action.
2. If the problem remains, contact your technical-service representative.
3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s).
Reconnect it to power.
4. Make sure that DSA and BIOS/uEFI are at the latest level.
Related links
Recoverable
No
Severity
Warning
Serviceable
No
Automatically notify support
No
Related links
Recoverable
No
Severity
Warning
Serviceable
No
Automatically notify support
No
User Response
Complete the following steps:
1. Perform the actions mentioned one at a time and try the test after each action.
2. If the problem remains, contact your technical-service representative.
3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s).
Reconnect it to power.
4. Make sure that DSA and BIOS/uEFI are at the latest level.
Related links
Recoverable
No
Severity
Warning
Related links
Recoverable
No
Severity
Warning
Serviceable
No
Automatically notify support
No
User Response
Complete the following steps:
1. Perform the actions mentioned one at a time and try the test after each action.
2. If the problem remains, contact your technical-service representative.
3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s).
Reconnect it to power.
4. Make sure that DSA and BIOS/uEFI are at the latest level.
Related links
Related links
Recoverable
No
Severity
Warning
Serviceable
No
Automatically notify support
No
User Response
Complete the following steps:
1. Perform the actions mentioned one at a time and try the test after each action.
2. If the problem remains, contact your technical-service representative.
3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s).
Reconnect it to power.
4. Make sure that DSA and BIOS/uEFI are at the latest level.
Related links
Recoverable
No
Severity
Warning
Serviceable
No
Automatically notify support
No
User Response
Complete the following steps:
1. Perform the actions mentioned one at a time and try the test after each action.
2. If the problem remains, contact your technical-service representative.
3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s).
Reconnect it to power.
4. Make sure that DSA and BIOS/uEFI are at the latest level.
Related links
Recoverable
No
Severity
Warning
Serviceable
No
Automatically notify support
No
User Response
Complete the following steps:
1. Perform the actions mentioned one at a time and try the test after each action.
2. If the problem remains, contact your technical-service representative.
3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s).
Reconnect it to power.
4. Make sure that DSA and BIOS/uEFI are at the latest level.
Related links
Recoverable
No
Severity
Warning
Serviceable
No
Automatically notify support
No
User Response
Complete the following steps:
1. Perform the actions mentioned one at a time and try the test after each action.
2. If the problem remains, contact your technical-service representative.
3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s).
Reconnect it to power.
4. Make sure that DSA and BIOS/uEFI are at the latest level.
Related links
Recoverable
No
Severity
Warning
Serviceable
No
Automatically notify support
No
User Response
Complete the following steps:
1. Perform the actions mentioned one at a time and try the test after each action.
2. If the problem remains, contact your technical-service representative.
Related links
Recoverable
No
Severity
Warning
Serviceable
No
Automatically notify support
No
User Response
Complete the following steps:
1. Perform the actions mentioned one at a time and try the test after each action.
2. If the problem remains, contact your technical-service representative.
3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s).
Reconnect it to power.
4. Make sure that DSA and BIOS/uEFI are at the latest level.
Related links
Recoverable
No
Severity
Warning
Serviceable
No
Automatically notify support
No
Related links
Recoverable
No
Severity
Warning
Serviceable
No
Automatically notify support
No
User Response
Complete the following steps:
1. Perform the actions mentioned one at a time and try the test after each action.
2. If the problem remains, contact your technical-service representative.
3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s).
Reconnect it to power.
4. Make sure that DSA and BIOS/uEFI are at the latest level.
Related links
Recoverable
No
Severity
Warning
Related links
Recoverable
No
Severity
Warning
Serviceable
No
Automatically notify support
No
User Response
Complete the following steps:
1. Perform the actions mentioned one at a time and try the test after each action.
2. If the problem remains, contact your technical-service representative.
3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s).
Reconnect it to power.
4. Make sure that DSA and BIOS/uEFI are at the latest level.
Related links
Related links
Recoverable
No
Severity
Warning
Serviceable
No
Automatically notify support
No
User Response
Complete the following steps:
1. Perform the actions mentioned one at a time and try the test after each action.
2. If the problem remains, contact your technical-service representative.
3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s).
Reconnect it to power.
4. Make sure that DSA and BIOS/uEFI are at the latest level.
Related links
Recoverable
No
Severity
Warning
Serviceable
No
Automatically notify support
No
User Response
Complete the following steps:
1. Perform the actions mentioned one at a time and try the test after each action.
2. If the problem remains, contact your technical-service representative.
3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s).
Reconnect it to power.
4. Make sure that DSA and BIOS/uEFI are at the latest level.
Related links
Recoverable
No
Severity
Warning
Serviceable
No
Automatically notify support
No
User Response
Complete the following steps:
1. Perform the actions mentioned one at a time and try the test after each action.
2. If the problem remains, contact your technical-service representative.
3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s).
Reconnect it to power.
4. Make sure that DSA and BIOS/uEFI are at the latest level.
Related links
Recoverable
No
Severity
Warning
Serviceable
No
Automatically notify support
No
User Response
Complete the following steps:
1. Perform the actions mentioned one at a time and try the test after each action.
2. If the problem remains, contact your technical-service representative.
3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s).
Reconnect it to power.
4. Make sure that DSA and BIOS/uEFI are at the latest level.
Related links
Recoverable
No
Severity
Warning
Serviceable
No
Automatically notify support
No
User Response
Complete the following steps:
1. Perform the actions mentioned one at a time and try the test after each action.
2. If the problem remains, contact your technical-service representative.
Related links
Recoverable
No
Severity
Warning
Serviceable
No
Automatically notify support
No
User Response
Complete the following steps:
1. Perform the actions mentioned one at a time and try the test after each action.
2. If the problem remains, contact your technical-service representative.
3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s).
Reconnect it to power.
4. Make sure that DSA and BIOS/uEFI are at the latest level.
Related links
Recoverable
No
Severity
Warning
Serviceable
No
Automatically notify support
No
Related links
Recoverable
No
Severity
Warning
Serviceable
No
Automatically notify support
No
User Response
Complete the following steps:
1. Perform the actions mentioned one at a time and try the test after each action.
2. If the problem remains, contact your technical-service representative.
3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s).
Reconnect it to power.
4. Make sure that DSA and BIOS/uEFI are at the latest level.
Related links
Recoverable
No
Severity
Warning
Related links
Recoverable
No
Severity
Warning
Serviceable
No
Automatically notify support
No
User Response
Complete the following steps:
1. Perform the actions mentioned one at a time and try the test after each action.
2. If the problem remains, contact your technical-service representative.
3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s).
Reconnect it to power.
4. Make sure that DSA and BIOS/uEFI are at the latest level.
Related links
Related links
Recoverable
No
Severity
Warning
Serviceable
No
Automatically notify support
No
User Response
Complete the following steps:
1. Perform the actions mentioned one at a time and try the test after each action.
2. If the problem remains, contact your technical-service representative.
3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s).
Reconnect it to power.
4. Make sure that DSA and BIOS/uEFI are at the latest level.
Related links
Recoverable
No
Severity
Warning
Serviceable
No
Automatically notify support
No
User Response
Complete the following steps:
1. Perform the actions mentioned one at a time and try the test after each action.
2. If the problem remains, contact your technical-service representative.
3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s).
Reconnect it to power.
4. Make sure that DSA and BIOS/uEFI are at the latest level.
Related links
Recoverable
No
Severity
Warning
Serviceable
No
Automatically notify support
No
User Response
Complete the following steps:
1. Perform the actions mentioned one at a time and try the test after each action.
2. If the problem remains, contact your technical-service representative.
3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s).
Reconnect it to power.
4. Make sure that DSA and BIOS/uEFI are at the latest level.
Related links
Recoverable
No
Severity
Warning
Serviceable
No
Automatically notify support
No
User Response
Complete the following steps:
1. Perform the actions mentioned one at a time and try the test after each action.
2. If the problem remains, contact your technical-service representative.
3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s).
Reconnect it to power.
4. Make sure that DSA and BIOS/uEFI are at the latest level.
Related links
Recoverable
No
Severity
Warning
Serviceable
No
Automatically notify support
No
User Response
Complete the following steps:
1. Perform the actions mentioned one at a time and try the test after each action.
2. If the problem remains, contact your technical-service representative.
Related links
Recoverable
No
Severity
Warning
Serviceable
No
Automatically notify support
No
User Response
Complete the following steps:
1. Perform the actions mentioned one at a time and try the test after each action.
2. If the problem remains, contact your technical-service representative.
3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s).
Reconnect it to power.
4. Make sure that DSA and BIOS/uEFI are at the latest level.
Related links
Recoverable
No
Severity
Warning
Serviceable
No
Automatically notify support
No
Related links
Recoverable
No
Severity
Warning
Serviceable
No
Automatically notify support
No
User Response
Complete the following steps:
1. Perform the actions mentioned one at a time and try the test after each action.
2. If the problem remains, contact your technical-service representative.
3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s).
Reconnect it to power.
4. Make sure that DSA and BIOS/uEFI are at the latest level.
Related links
Recoverable
No
Severity
Warning
Related links
Recoverable
No
Severity
Warning
Serviceable
No
Automatically notify support
No
User Response
Complete the following steps:
1. Perform the actions mentioned one at a time and try the test after each action.
2. If the problem remains, contact your technical-service representative.
3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s).
Reconnect it to power.
4. Make sure that DSA and BIOS/uEFI are at the latest level.
Related links
Related links
Recoverable
No
Severity
Warning
Serviceable
No
Automatically notify support
No
User Response
Complete the following steps:
1. Perform the actions mentioned one at a time and try the test after each action.
2. If the problem remains, contact your technical-service representative.
3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s).
Reconnect it to power.
4. Make sure that DSA and BIOS/uEFI are at the latest level.
Related links
Recoverable
No
Severity
Warning
Serviceable
No
Automatically notify support
No
User Response
Complete the following steps:
1. Perform the actions mentioned one at a time and try the test after each action.
2. If the problem remains, contact your technical-service representative.
3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s).
Reconnect it to power.
4. Make sure that DSA and BIOS/uEFI are at the latest level.
Related links
Recoverable
No
Severity
Warning
Serviceable
No
Automatically notify support
No
User Response
Complete the following steps:
1. Perform the actions mentioned one at a time and try the test after each action.
2. If the problem remains, contact your technical-service representative.
3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s).
Reconnect it to power.
4. Make sure that DSA and BIOS/uEFI are at the latest level.
Related links
Recoverable
No
Severity
Warning
Serviceable
No
Automatically notify support
No
User Response
Complete the following steps:
1. Perform the actions mentioned one at a time and try the test after each action.
2. If the problem remains, contact your technical-service representative.
3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s).
Reconnect it to power.
4. Make sure that DSA and BIOS/uEFI are at the latest level.
Related links
Recoverable
No
Severity
Warning
Serviceable
No
Automatically notify support
No
User Response
Complete the following steps:
1. Perform the actions mentioned one at a time and try the test after each action.
2. If the problem remains, contact your technical-service representative.
Related links
Recoverable
No
Severity
Warning
Serviceable
No
Automatically notify support
No
User Response
Complete the following steps:
1. Perform the actions mentioned one at a time and try the test after each action.
2. If the problem remains, contact your technical-service representative.
3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s).
Reconnect it to power.
4. Make sure that DSA and BIOS/uEFI are at the latest level.
Related links
Recoverable
No
Severity
Warning
Serviceable
No
Automatically notify support
No
Related links
Recoverable
No
Severity
Warning
Serviceable
No
Automatically notify support
No
User Response
Complete the following steps:
1. Perform the actions mentioned one at a time and try the test after each action.
2. If the problem remains, contact your technical-service representative.
3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s).
Reconnect it to power.
4. Make sure that DSA and BIOS/uEFI are at the latest level.
Related links
Recoverable
No
Severity
Warning
Related links
Recoverable
No
Severity
Warning
Serviceable
No
Automatically notify support
No
User Response
Complete the following steps:
1. Perform the actions mentioned one at a time and try the test after each action.
2. If the problem remains, contact your technical-service representative.
3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s).
Reconnect it to power.
4. Make sure that DSA and BIOS/uEFI are at the latest level.
Related links
Related links
Recoverable
No
Severity
Warning
Serviceable
No
Automatically notify support
No
User Response
Complete the following steps:
1. Perform the actions mentioned one at a time and try the test after each action.
2. If the problem remains, contact your technical-service representative.
3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s).
Reconnect it to power.
4. Make sure that DSA and BIOS/uEFI are at the latest level.
Related links
Recoverable
No
Severity
Warning
Serviceable
No
Automatically notify support
No
User Response
Complete the following steps:
1. Perform the actions mentioned one at a time and try the test after each action.
2. If the problem remains, contact your technical-service representative.
3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s).
Reconnect it to power.
4. Make sure that DSA and BIOS/uEFI are at the latest level.
Related links
Recoverable
No
Severity
Warning
Serviceable
No
Automatically notify support
No
User Response
Complete the following steps:
1. Perform the actions mentioned one at a time and try the test after each action.
2. If the problem remains, contact your technical-service representative.
3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s).
Reconnect it to power.
4. Make sure that DSA and BIOS/uEFI are at the latest level.
Related links
Recoverable
No
Severity
Warning
Serviceable
No
Automatically notify support
No
User Response
Complete the following steps:
1. Perform the actions mentioned one at a time and try the test after each action.
2. If the problem remains, contact your technical-service representative.
3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s).
Reconnect it to power.
4. Make sure that DSA and BIOS/uEFI are at the latest level.
Related links
Recoverable
No
Severity
Warning
Serviceable
No
Automatically notify support
No
User Response
Complete the following steps:
1. Perform the actions mentioned one at a time and try the test after each action.
2. If the problem remains, contact your technical-service representative.
Related links
Recoverable
No
Severity
Warning
Serviceable
No
Automatically notify support
No
User Response
Complete the following steps:
1. Perform the actions mentioned one at a time and try the test after each action.
2. If the problem remains, contact your technical-service representative.
3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s).
Reconnect it to power.
4. Make sure that DSA and BIOS/uEFI are at the latest level.
Related links
Recoverable
No
Severity
Warning
Serviceable
No
Automatically notify support
No
Related links
Recoverable
No
Severity
Warning
Serviceable
No
Automatically notify support
No
User Response
Complete the following steps:
1. Perform the actions mentioned one at a time and try the test after each action.
2. If the problem remains, contact your technical-service representative.
3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s).
Reconnect it to power.
4. Make sure that DSA and BIOS/uEFI are at the latest level.
Related links
Recoverable
No
Severity
Warning
Related links
Recoverable
No
Severity
Warning
Serviceable
No
Automatically notify support
No
User Response
Complete the following steps:
1. Perform the actions mentioned one at a time and try the test after each action.
2. If the problem remains, contact your technical-service representative.
3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s).
Reconnect it to power.
4. Make sure that DSA and BIOS/uEFI are at the latest level.
Related links
Related links
Recoverable
No
Severity
Warning
Serviceable
No
Automatically notify support
No
User Response
Complete the following steps:
1. Perform the actions mentioned one at a time and try the test after each action.
2. If the problem remains, contact your technical-service representative.
3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s).
Reconnect it to power.
4. Make sure that DSA and BIOS/uEFI are at the latest level.
Related links
Recoverable
No
Severity
Warning
Serviceable
No
Automatically notify support
No
User Response
Complete the following steps:
1. Perform the actions mentioned one at a time and try the test after each action.
2. If the problem remains, contact your technical-service representative.
3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s).
Reconnect it to power.
4. Make sure that DSA and BIOS/uEFI are at the latest level.
Related links
Recoverable
No
Severity
Warning
Serviceable
No
Automatically notify support
No
User Response
Complete the following steps:
1. Perform the actions mentioned one at a time and try the test after each action.
2. If the problem remains, contact your technical-service representative.
3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s).
Reconnect it to power.
4. Make sure that DSA and BIOS/uEFI are at the latest level.
Related links
Recoverable
No
Severity
Warning
Serviceable
No
Automatically notify support
No
User Response
Complete the following steps:
1. Perform the actions mentioned one at a time and try the test after each action.
2. If the problem remains, contact your technical-service representative.
3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s).
Reconnect it to power.
4. Make sure that DSA and BIOS/uEFI are at the latest level.
Related links
Recoverable
No
Severity
Warning
Serviceable
No
Automatically notify support
No
User Response
Complete the following steps:
1. Perform the actions mentioned one at a time and try the test after each action.
2. If the problem remains, contact your technical-service representative.
Related links
Recoverable
No
Severity
Warning
Serviceable
No
Automatically notify support
No
User Response
Complete the following steps:
1. Perform the actions mentioned one at a time and try the test after each action.
2. If the problem remains, contact your technical-service representative.
3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s).
Reconnect it to power.
4. Make sure that DSA and BIOS/uEFI are at the latest level.
Related links
Recoverable
No
Severity
Warning
Serviceable
No
Automatically notify support
No
Related links
Recoverable
No
Severity
Warning
Serviceable
No
Automatically notify support
No
User Response
Complete the following steps:
1. Perform the actions mentioned one at a time and try the test after each action.
2. If the problem remains, contact your technical-service representative.
3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s).
Reconnect it to power.
4. Make sure that DSA and BIOS/uEFI are at the latest level.
Related links
Recoverable
No
Severity
Warning
Related links
Recoverable
No
Severity
Warning
Serviceable
No
Automatically notify support
No
User Response
Complete the following steps:
1. Perform the actions mentioned one at a time and try the test after each action.
2. If the problem remains, contact your technical-service representative.
3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s).
Reconnect it to power.
4. Make sure that DSA and BIOS/uEFI are at the latest level.
Related links
Related links
Recoverable
No
Severity
Warning
Serviceable
No
Automatically notify support
No
User Response
Complete the following steps:
1. Perform the actions mentioned one at a time and try the test after each action.
2. If the problem remains, contact your technical-service representative.
3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s).
Reconnect it to power.
4. Make sure that DSA and BIOS/uEFI are at the latest level.
Related links
Recoverable
No
Severity
Warning
Serviceable
No
Automatically notify support
No
User Response
Complete the following steps:
1. Perform the actions mentioned one at a time and try the test after each action.
2. If the problem remains, contact your technical-service representative.
3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s).
Reconnect it to power.
4. Make sure that DSA and BIOS/uEFI are at the latest level.
Related links
Recoverable
No
Severity
Warning
Serviceable
No
Automatically notify support
No
User Response
Complete the following steps:
1. Perform the actions mentioned one at a time and try the test after each action.
2. If the problem remains, contact your technical-service representative.
3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s).
Reconnect it to power.
4. Make sure that DSA and BIOS/uEFI are at the latest level.
Related links
Recoverable
No
Severity
Warning
Serviceable
No
Automatically notify support
No
User Response
Complete the following steps:
1. Perform the actions mentioned one at a time and try the test after each action.
2. If the problem remains, contact your technical-service representative.
3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s).
Reconnect it to power.
4. Make sure that DSA and BIOS/uEFI are at the latest level.
Related links
Recoverable
No
Severity
Warning
Serviceable
No
Automatically notify support
No
Related links
Recoverable
No
Severity
Warning
Serviceable
No
Automatically notify support
No
Related links
Recoverable
No
Severity
Warning
Serviceable
No
Automatically notify support
No
Related links
Recoverable
No
Severity
Warning
Serviceable
No
Automatically notify support
No
Recoverable
No
Severity
Error
Serviceable
Yes
Automatically notify support
No
User Response
Complete the following steps:
1. Perform the actions mentioned one at a time and try the test after each action.
2. If the problem remains, contact your technical-service representative.
3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s).
Reconnect it to power.
4. Make sure that DSA and BIOS/uEFI are at the latest level.
5. Replace any DIMMS(s) mentioned in error, one by one.
6. Make sure that all DIMMs are enabled in the Configuration/Setup Utility program.
7. If failure remains, refer to "Troubleshooting by symptom" in the system "Installation and Service
Guide" for the next corrective action.
Related links
Recoverable
No
Severity
Error
Serviceable
Yes
Automatically notify support
No
Related links
Recoverable
No
Severity
Error
Serviceable
Yes
Automatically notify support
No
User Response
Complete the following steps:
1. Perform the actions mentioned one at a time and try the test after each action.
2. If the problem remains, contact your technical-service representative.
3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s).
Reconnect it to power.
4. Make sure that DSA and BIOS/uEFI are at the latest level.
5. Replace any DIMMS(s) mentioned in error, one by one.
6. Make sure that all DIMMs are enabled in the Configuration/Setup Utility program.
7. If failure remains, refer to "Troubleshooting by symptom" in the system "Installation and Service
Guide" for the next corrective action.
Related links
Recoverable
No
Severity
Error
Serviceable
Yes
Automatically notify support
No
User Response
Complete the following steps:
1. Perform the actions mentioned one at a time and try the test after each action.
2. If the problem remains, contact your technical-service representative.
3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s).
Reconnect it to power.
4. Make sure that DSA and BIOS/uEFI are at the latest level.
5. Replace any DIMMS(s) mentioned in error, one by one.
6. Make sure that all DIMMs are enabled in the Configuration/Setup Utility program.
7. If failure remains, refer to "Troubleshooting by symptom" in the system "Installation and Service
Guide" for the next corrective action.
Related links
Recoverable
No
Severity
Event
Recoverable
No
Severity
Warning
Serviceable
Yes
Automatically notify support
No
User Response
Complete the following steps:
1. Turn off and restart the system.
2. Make sure that the DSA Diagnostic code is at the latest level.
3. Run the test again.
4. If the system has stopped responding, turn off and restart the system.
5. Check the system firmware level and upgrade if necessary.
6. Run the memory diagnostic to identify the specific failing DIMM.
7. If the failure remains, refer to "Troubleshooting by symptom" in the system "Installation and
Service Guide" for the next corrective action.
Related links
Recoverable
No
Severity
Warning
Recoverable
No
Severity
Warning
Serviceable
Yes
Automatically notify support
No
Related links
Recoverable
No
Severity
Error
Serviceable
Yes
Automatically notify support
No
User Response
Complete the following steps:
1. Execute the standard DSA memory diagnostics to validate all memory.
2. Make sure that the DSA Diagnostic code is at the latest level.
3. Turn off the system and disconnect it from power.
4. Reseat the memory cards and DIMMs.
5. Reconnect the system to power and turn the system on.
Related links
Recoverable
No
Severity
Error
Serviceable
Yes
Automatically notify support
No
User Response
Complete the following steps:
1. Ensure that all memory is enabled by checking the "Available System Memory" in the "Resource
Utilization" section of the DSA Diagnostic Event log.
2. If necessary, access the Configuration/Setup Utility program by pressing F1 during system
boot and enable all memory.
3. Make sure that the DSA Diagnostic code is at the latest level.
4. Run the test again.
5. Execute the standard DSA memory diagnostics to validate all memory.
6. If the failure remains, refer to "Troubleshooting by symptom" in the system "Installation and
Service Guide" for the next corrective action.
Related links
Recoverable
No
Severity
Event
Serviceable
No
Automatically notify support
No
Related links
Recoverable
No
Severity
Event
Serviceable
No
Automatically notify support
No
Related links
Recoverable
No
Severity
Event
Serviceable
Recoverable
No
Severity
Event
Serviceable
No
Automatically notify support
No
Related links
Recoverable
No
Severity
Event
Serviceable
No
Automatically notify support
No
Related links
Recoverable
No
Severity
Warning
Serviceable
No
Automatically notify support
No
Related links
Recoverable
No
Severity
Warning
Serviceable
No
Automatically notify support
No
Related links
Recoverable
No
Severity
Warning
Serviceable
No
Automatically notify support
No
Related links
Recoverable
No
Severity
Warning
Serviceable
No
Automatically notify support
No
Related links
Recoverable
No
Severity
Event
Serviceable
Yes
Related links
Recoverable
No
Severity
Error
Serviceable
Yes
Automatically notify support
No
User Response
Complete the following steps:
1. Verify that the GPU is seated in the PCIe slot correctly by reseating the GPU. Then power cycle
the system.
2. Verify that the power connectors to the GPU are connected firmly. Then power cycle the system.
3. Run nvidia-smi -q In some cases this will report a poorly connected power cable.
4. Rerun the diagnostics, using the same GPU, on system that is known to be working. A variety of
system issues can cause diagnostic failure.
5. If the problem remains, contact your IBM technical-support representative.
Related links
Recoverable
No
Severity
Error
Serviceable
Yes
Automatically notify support
No
User Response
Complete the following steps:
1. Verify that the GPU is seated in the PCIe slot correctly by reseating the GPU. Then power cycle
the system.
2. Verify that the power connectors to the GPU are connected firmly. Then power cycle the system.
3. Run nvidia-smi -q In some cases this will report a poorly connected power cable.
4. Rerun the diagnostics, using the same GPU, on system that is known to be working. A variety of
system issues can cause diagnostic failure.
5. If the problem remains, contact your IBM technical-support representative.
Related links
Recoverable
No
Severity
Error
Serviceable
Yes
Automatically notify support
No
User Response
Complete the following steps:
1. Verify that the GPU is seated in the PCIe slot correctly by reseating the GPU. Then power cycle
the system.
2. Verify that the power connectors to the GPU are connected firmly. Then power cycle the system.
3. Run nvidia-smi -q In some cases this will report a poorly connected power cable.
4. Rerun the diagnostics, using the same GPU, on system that is known to be working. A variety of
system issues can cause diagnostic failure.
5. If the problem remains, contact your IBM technical-support representative.
Recoverable
No
Severity
Error
Serviceable
Yes
Automatically notify support
No
User Response
Complete the following steps:
1. Verify that the GPU is seated in the PCIe slot correctly by reseating the GPU. Then power cycle
the system.
2. Verify that the power connectors to the GPU are connected firmly. Then power cycle the system.
3. Run nvidia-smi -q In some cases this will report a poorly connected power cable.
4. Rerun the diagnostics, using the same GPU, on system that is known to be working. A variety of
system issues can cause diagnostic failure.
5. If the problem remains, contact your IBM technical-support representative.
Related links
Recoverable
Recoverable
No
Severity
Warning
Serviceable
Yes
Automatically notify support
No
User Response
Complete the following steps:
1. Make sure that the DSA Diagnostic code is at the latest level.
2. Run the test again.
3. Check the drive cabling for loose or broken connections at both ends or damage to the cable.
Replace the cable if damage is present.
4. Run the test again.
5. Check system firmware level and upgrade if necessary.The installed firmware level can be found
in the DSA Diagnostic Event Log within the Firmware/VPD section for this component.
6. Run the test again.
Related links
Recoverable
No
Related links
Recoverable
No
Severity
Error
Serviceable
Yes
Automatically notify support
No
User Response
Complete the following steps:
1. Wait for the system activity to cease
2. Run the test again
3. Turn off and restart the system.
4. Run the test again.
Related links
Recoverable
No
Severity
Warning
Serviceable
Yes
Automatically notify support
No
User Response
Complete the following steps:
1. Close the media tray and wait for 15 seconds for the media to be recognized. Run the test again.
2. Insert a new CD or DVD into the drive and wait for 15 seconds for the media to be recognized.
Rerun the test.
3. Check the drive cabling for loose or broken connections at both ends or damage to the cable.
Replace the cable if damage is present.
4. Run the test again.
5. If failure remains, refer to "Troubleshooting by symptom" in the system "Installation and Service
Guide" for the next corrective action.
Related links
Recoverable
No
Severity
Warning
Serviceable
Yes
Automatically notify support
No
User Response
Complete the following steps:
1. Insert a new CD or DVD into the drive and wait for 15 seconds for the media to be recognized.
Rerun the test.
2. Check the drive cabling for loose or broken connections at both ends or damage to the cable.
Replace the cable if damage is present.
3. Run the test again.
Related links
Recoverable
No
Severity
Error
Serviceable
Yes
Automatically notify support
No
User Response
Complete the following steps:
1. Insert a new CD or DVD into the drive and wait for 15 seconds for the media to be recognized.
Rerun the test.
2. Check the drive cabling for loose or broken connections at both ends or damage to the cable.
Replace the cable if damage is present.
3. Run the test again.
4. If failure remains, refer to "Troubleshooting by symptom" in the system "Installation and Service
Guide" for the next corrective action.
Related links
Recoverable
No
Severity
Warning
Serviceable
Yes
Automatically notify support
No
Related links
Recoverable
No
Severity
Event
Serviceable
No
Automatically notify support
No
Related links
Recoverable
No
Severity
Warning
Serviceable
Yes
Automatically notify support
No
User Response
Perform the actions mentioned one at a time and try the test after each action:
1. Turn off the system and disconnect it from power. Wait for 45 seconds. Reconnect it to power.
2. Make sure that DSA and BMC/IMM are at the latest level.
Related links
Recoverable
No
Severity
Warning
Serviceable
Yes
Automatically notify support
No
User Response
Perform the actions mentioned one at a time and try the test after each action:
1. Turn off the system and disconnect it from power. Wait for 45 seconds. Reconnect it to power.
2. Make sure that DSA and BMC/IMM are at the latest level.
Related links
Related links
Recoverable
No
Severity
Warning
Serviceable
Yes
Automatically notify support
No
User Response
Perform the actions mentioned one at a time and try the test after each action:
1. Turn off the system and disconnect it from power. Wait for 45 seconds. Reconnect it to power.
2. Make sure that DSA and BMC/IMM are at the latest level.
Related links
Recoverable
No
Related links
Recoverable
No
Severity
Warning
Serviceable
Yes
Automatically notify support
No
User Response
Perform the actions mentioned one at a time and try the test after each action:
1. Turn off the system and disconnect it from power. Wait for 45 seconds. Reconnect it to power.
2. Make sure that DSA and BMC/IMM are at the latest level.
Related links
Recoverable
No
Severity
Warning
Related links
Recoverable
No
Severity
Warning
Serviceable
Yes
Automatically notify support
No
User Response
Perform the actions mentioned one at a time and try the test after each action:
1. Turn off the system and disconnect it from power. Wait for 45 seconds. Reconnect it to power.
2. Make sure that DSA and BMC/IMM are at the latest level.
Related links
Recoverable
No
Severity
Warning
Serviceable
Yes
Related links
Recoverable
No
Severity
Warning
Serviceable
Yes
Automatically notify support
No
User Response
Perform the actions mentioned one at a time and try the test after each action:
1. Turn off the system and disconnect it from power. Wait for 45 seconds. Reconnect it to power.
2. Make sure that DSA and BMC/IMM are at the latest level.
Related links
Recoverable
No
Severity
Warning
Serviceable
Yes
Automatically notify support
No
Related links
Recoverable
No
Severity
Warning
Serviceable
Yes
Automatically notify support
No
User Response
Perform the actions mentioned one at a time and try the test after each action:
1. Turn off the system and disconnect it from power. Wait for 45 seconds. Reconnect it to power.
2. Make sure that DSA and BMC/IMM are at the latest level.
Related links
Recoverable
No
Severity
Warning
Serviceable
Yes
Automatically notify support
No
User Response
Perform the actions mentioned one at a time and try the test after each action:
Related links
Recoverable
No
Severity
Warning
Serviceable
Yes
Automatically notify support
No
User Response
Perform the actions mentioned one at a time and try the test after each action:
1. Turn off the system and disconnect it from power. Wait for 45 seconds. Reconnect it to power.
2. Make sure that DSA and BMC/IMM are at the latest level.
Related links
Recoverable
No
Severity
Warning
Serviceable
Yes
Automatically notify support
No
User Response
Perform the actions mentioned one at a time and try the test after each action:
1. Turn off the system and disconnect it from power. Wait for 45 seconds. Reconnect it to power.
2. Make sure that DSA and BMC/IMM are at the latest level.
Recoverable
No
Severity
Warning
Serviceable
Yes
Automatically notify support
No
User Response
Perform the actions mentioned one at a time and try the test after each action:
1. Turn off the system and disconnect it from power. Wait for 45 seconds. Reconnect it to power.
2. Make sure that DSA and BMC/IMM are at the latest level.
Related links
Recoverable
No
Severity
Warning
Serviceable
Yes
Automatically notify support
No
User Response
Perform the actions mentioned one at a time and try the test after each action:
1. Turn off the system and disconnect it from power. Wait for 45 seconds. Reconnect it to power.
2. Make sure that DSA and BMC/IMM are at the latest level.
Related links
Recoverable
No
Severity
Warning
Serviceable
Yes
Automatically notify support
No
User Response
Perform the actions mentioned one at a time and try the test after each action:
1. Turn off the system and disconnect it from power. Wait for 45 seconds. Reconnect it to power.
2. Make sure that DSA and BMC/IMM are at the latest level.
Related links
Recoverable
No
Severity
Warning
Serviceable
Yes
Automatically notify support
No
User Response
Perform the actions mentioned one at a time and try the test after each action:
1. Turn off the system and disconnect it from power. Wait for 45 seconds. Reconnect it to power.
2. Make sure that DSA and BMC/IMM are at the latest level.
Related links
Recoverable
No
Severity
Warning
Serviceable
Yes
Automatically notify support
No
User Response
Perform the actions mentioned one at a time and try the test after each action:
1. Turn off the system and disconnect it from power. Wait for 45 seconds. Reconnect it to power.
2. Make sure that DSA and BMC/IMM are at the latest level.
Related links
Recoverable
No
Severity
Warning
Serviceable
Yes
Automatically notify support
No
User Response
Perform the actions mentioned one at a time and try the test after each action:
1. Turn off the system and disconnect it from power. Wait for 45 seconds. Reconnect it to power.
2. Make sure that DSA and BMC/IMM are at the latest level.
Related links
Recoverable
No
Severity
Warning
Serviceable
Yes
Automatically notify support
No
User Response
Perform the actions mentioned one at a time and try the test after each action:
1. Turn off the system and disconnect it from power. Wait for 45 seconds. Reconnect it to power.
2. Make sure that DSA and BMC/IMM are at the latest level.
Related links
Recoverable
No
Severity
Warning
Serviceable
Yes
Automatically notify support
No
User Response
Perform the actions mentioned one at a time and try the test after each action:
1. Turn off the system and disconnect it from power. Wait for 45 seconds. Reconnect it to power.
2. Make sure that DSA and BMC/IMM are at the latest level.
Related links
Recoverable
No
Severity
Warning
Serviceable
Yes
Automatically notify support
No
User Response
Perform the actions mentioned one at a time and try the test after each action:
1. Turn off the system and disconnect it from power. Wait for 45 seconds. Reconnect it to power.
2. Make sure that DSA and BMC/IMM are at the latest level.
Related links
Recoverable
No
Severity
Error
Serviceable
Yes
Automatically notify support
No
User Response
Perform the actions mentioned one at a time and try the test after each action:
1. Turn off the system and disconnect it from power. Wait for 45 seconds. Reconnect it to power.
2. Make sure that DSA and BMC/IMM are at the latest level.
3. Run the test again.
4. If failure remains, refer to "Troubleshooting by symptom" in the system "Installation and Service
Guide" for the next corrective action.
Related links
Recoverable
No
Severity
Error
Serviceable
Yes
Automatically notify support
No
User Response
Perform the actions mentioned one at a time and try the test after each action:
1. Turn off the system and disconnect it from power. Wait for 45 seconds. Reconnect it to power.
2. Make sure that DSA and BMC/IMM are at the latest level.
3. Run the test again.
4. If failure remains, refer to "Troubleshooting by symptom" in the system "Installation and Service
Guide" for the next corrective action.
Related links
Recoverable
No
Severity
Error
Serviceable
Yes
Automatically notify support
No
User Response
Perform the actions mentioned one at a time and try the test after each action:
1. Turn off the system and disconnect it from power. Wait for 45 seconds. Reconnect it to power.
2. Make sure that DSA and BMC/IMM are at the latest level.
3. Run the test again.
4. If failure remains, refer to "Troubleshooting by symptom" in the system "Installation and Service
Guide" for the next corrective action.
Related links
Recoverable
No
Severity
Error
Serviceable
Yes
Automatically notify support
No
User Response
Perform the actions mentioned one at a time and try the test after each action:
1. Turn off the system and disconnect it from power. Wait for 45 seconds. Reconnect it to power.
2. Make sure that DSA and BMC/IMM are at the latest level.
3. Run the test again.
4. If failure remains, refer to "Troubleshooting by symptom" in the system "Installation and Service
Guide" for the next corrective action.
Related links
Recoverable
No
Severity
Error
Serviceable
Yes
Automatically notify support
No
User Response
Perform the actions mentioned one at a time and try the test after each action:
1. Turn off the system and disconnect it from power. Wait for 45 seconds. Reconnect it to power.
2. Make sure that DSA and BMC/IMM are at the latest level.
3. Run the test again.
Related links
Recoverable
No
Severity
Event
Serviceable
No
Automatically notify support
No
Related links
Recoverable
No
Severity
Error
Serviceable
Yes
Automatically notify support
No
Related links
Recoverable
No
Severity
Error
Serviceable
Yes
Automatically notify support
No
User Response
Complete the following steps:
1. Clean the tape drive using the appropriate cleaning media and install new media.
2. Run the test again.
3. Make sure that the drive firmware is at the latest level.
4. Rerun the test after upgrading to the latest firmware level.
5. If the failure remains, refer to "Troubleshooting by symptom" in the system "Installation and
Service Guide" for the next corrective action.
Related links
Related links
Recoverable
No
Severity
Error
Serviceable
Yes
Automatically notify support
No
User Response
Complete the following steps:
1. Check the tape drive cabling for loose or broken connections or damage to the cable. Replace
the cable if damage is present.
2. Clean the tape drive using the appropriate cleaning media and install new media.
3. Run the test again.
4. Make sure that the drive firmware is at the latest level.
5. Rerun the test after upgrading to the latest firmware level.
6. If the failure remains, refer to "Troubleshooting by symptom" in the system "Installation and
Service Guide" for the next corrective action.
Related links
Recoverable
No
Severity
Error
Serviceable
Yes
Automatically notify support
No
User Response
Complete the following steps:
1. If the system has stopped responding, turn off and restart the system.
2. Check the system firmware level and upgrade if necessary. The installed firmware level can be
found in the DSA Diagnostic Event Log within the Firmware/VPD section for this component.
3. Run the test again.
4. If the system has stopped responding, turn off and restart the system.
5. Make sure that the drive firmware is at the latest level.
6. Run the test again.
7. If the failure remains, refer to "Troubleshooting by symptom" in the system "Installation and
Service Guide" for the next corrective action.
Related links
Recoverable
No
Severity
Error
Serviceable
Yes
Automatically notify support
No
Related links
Recoverable
No
Severity
Error
Serviceable
Yes
Automatically notify support
No
User Response
Complete the following steps:
1. Clean the tape drive using the appropriate cleaning media and install new media.
Related links
Recoverable
No
Severity
Related links
Use this information to obtain additional information about Lenovo and Lenovo products, and determine
what to do if you experience a problem with your Lenovo system or optional device.
Note: This section includes references to IBM web sites and information about obtaining service. IBM is
Lenovo's preferred service provider for the System x, Flex System, and NeXtScale System products.
If you believe that you require warranty service for your Lenovo product, the service technicians will be able
to assist you more efficiently if you prepare before you call.
• Check all cables to make sure that they are connected.
• Check the power switches to make sure that the system and any optional devices are turned on.
• Check for updated software, firmware, and operating-system device drivers for your Lenovo product. The
Lenovo Warranty terms and conditions state that you, the owner of the Lenovo product, are responsible
for maintaining and updating all software and firmware for the product (unless it is covered by an
additional maintenance contract). Your service technician will request that you upgrade your software and
firmware if the problem has a documented solution within a software upgrade.
• If you have installed new hardware or software in your environment, check http://www.lenovo.com/
serverproven/ to make sure that the hardware and software is supported by your product.
• Go to http://www.lenovo.com/support to check for information to help you solve the problem.
• Gather the following information to provide to the service technician. This data will help the service
technician quickly provide a solution to your problem and ensure that you receive the level of service
for which you might have contracted.
– Hardware and Software Maintenance agreement contract numbers, if applicable
– Machine type number (Lenovo 4-digit machine identifier)
– Model number
– Serial number
– Current system UEFI and firmware levels
– Other pertinent information such as error messages and logs
• Go to http://www.ibm.com/support/ entry/portal/Open_service_request to submit an Electronic Service
Request. Submitting an Electronic Service Request will start the process of determining a solution to
your problem by making the pertinent information available to the service technicians. The IBM service
technicians can start working on your solution as soon as you have completed and submitted an
Electronic Service Request.
You can solve many problems without outside assistance by following the troubleshooting procedures
that Lenovo provides in the online help or in the Lenovo product documentation. The Lenovo product
documentation also describes the diagnostic tests that you can perform. The documentation for most
systems, operating systems, and programs contains troubleshooting procedures and explanations of error
messages and error codes. If you suspect a software problem, see the documentation for the operating
system or program.
See the troubleshooting information in your system documentation for instructions for using the diagnostic
programs. The troubleshooting information or the diagnostic programs might tell you that you need
additional or updated device drivers or other software. Lenovo maintains pages on the World Wide Web
where you can get the latest technical information and download device drivers and updates. To access
these pages, go to http://www.lenovo.com/support.
On the World Wide Web, up-to-date information about Lenovo systems, optional devices, services,
and support is available at http://www.lenovo.com/support. The most current version of the product
documentation is available in the following product-specific Information Centers:
• Flex System products:
http://pic.dhe.ibm.com/infocenter/ flexsys/information/index.jsp
• System x products:
http://shop.lenovo.com/us/ en/systems/
• NeXtScale System products:
http://pic.dhe.ibm.com/infocenter/ nxtscale/documentation/index.jsp
Before you send diagnostic data to IBM, read the terms of use at http://www.ibm.com/de/support/
ecurep/terms.html.
You can use any of the following methods to send diagnostic data:
• Standard upload:
http://www.ibm.com/de/support/ ecurep/send_http.html
• Standard upload with the system serial number:
http://www.ecurep.ibm.com/app/ upload_hw
• Secure upload:
http://www.ibm.com/de/support/ ecurep/send_http.html#secure
• Secure upload with the system serial number:
https://www.ecurep.ibm.com/ app/upload_hw
For more information about Support Line and other IBM services, see http://www.ibm.com/services
or see http://www.ibm.com/planetwide for support telephone numbers. In the U.S. and Canada, call
1-800-IBM-SERV (1-800-426-7378).
You can receive hardware service through your Lenovo reseller or from IBM. To locate a reseller authorized
by Lenovo to provide warranty service, go to http://www.ibm.com/partnerworld and click Business Partner
Locator. For IBM support telephone numbers, see http://www.ibm.com/planetwide. In the U.S. and
Canada, call 1-800-IBM-SERV (1-800-426-7378).
In the U.S. and Canada, hardware service and support is available 24 hours a day, 7 days a week. In the
U.K., these services are available Monday through Friday, from 9 a.m. to 6 p.m.
Any reference to a Lenovo product, program, or service is not intended to state or imply that only that
Lenovo product, program, or service may be used. Any functionally equivalent product, program, or service
that does not infringe any Lenovo intellectual property right may be used instead. However, it is the user's
responsibility to evaluate and verify the operation of any other product, program, or service.
Lenovo may have patents or pending patent applications covering subject matter described in this
document. The furnishing of this document does not give you any license to these patents. You can send
license inquiries, in writing, to:
Lenovo (United States), Inc.
1009 Think Place - Building One
Morrisville, NC 27560
U.S.A.
Attention: Lenovo Director of Licensing
LENOVO PROVIDES THIS PUBLICATION “AS IS” WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS
OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF NON-INFRINGEMENT,
MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. Some jurisdictions do not allow
disclaimer of express or implied warranties in certain transactions, therefore, this statement may not apply
to you.
This information could include technical inaccuracies or typographical errors. Changes are periodically
made to the information herein; these changes will be incorporated in new editions of the publication.
Lenovo may make improvements and/or changes in the product(s) and/or the program(s) described in this
publication at any time without notice.
The products described in this document are not intended for use in implantation or other life support
applications where malfunction may result in injury or death to persons. The information contained in this
document does not affect or change Lenovo product specifications or warranties. Nothing in this document
shall operate as an express or implied license or indemnity under the intellectual property rights of Lenovo
or third parties. All information contained in this document was obtained in specific environments and is
presented as an illustration. The result obtained in other operating environments may vary.
Lenovo may use or distribute any of the information you supply in any way it believes appropriate without
incurring any obligation to you.
Any references in this publication to non-Lenovo Web sites are provided for convenience only and do not in
any manner serve as an endorsement of those Web sites. The materials at those Web sites are not part of
the materials for this Lenovo product, and use of those Web sites is at your own risk.
Any performance data contained herein was determined in a controlled environment. Therefore, the result
obtained in other operating environments may vary significantly. Some measurements may have been
made on development-level systems and there is no guarantee that these measurements will be the same
on generally available systems. Furthermore, some measurements may have been estimated through
extrapolation. Actual results may vary. Users of this document should verify the applicable data for their
specific environment.
Intel and Intel Xeon are trademarks of Intel Corporation or its subsidiaries in the U.S. and/or other countries.
Internet Explorer, Microsoft, and Windows are trademarks of the Microsoft group of companies.
Other company, product, or service names may be trademarks or service marks of others.
Important notes
Processor speed indicates the internal clock speed of the microprocessor; other factors also affect
application performance.
CD or DVD drive speed is the variable read rate. Actual speeds vary and are often less than the possible
maximum.
When referring to processor storage, real and virtual storage, or channel volume, KB stands for 1 024 bytes,
MB stands for 1 048 576 bytes, and GB stands for 1 073 741 824 bytes.
When referring to hard disk drive capacity or communications volume, MB stands for 1 000 000 bytes,
and GB stands for 1 000 000 000 bytes. Total user-accessible capacity can vary depending on operating
environments.
Maximum internal hard disk drive capacities assume the replacement of any standard hard disk drives
and population of all hard-disk-drive bays with the largest currently supported drives that are available
from Lenovo.
Maximum memory might require replacement of the standard memory with an optional memory module.
Each solid-state memory cell has an intrinsic, finite number of write cycles that the cell can incur. Therefore,
a solid-state device has a maximum number of write cycles that it can be subjected to, expressed as total
bytes written (TBW). A device that has exceeded this limit might fail to respond to system-generated
commands or might be incapable of being written to. Lenovo is not responsible for replacement of a
device that has exceeded its maximum guaranteed number of program/erase cycles, as documented in
the Official Published Specifications for the device.
Lenovo makes no representations or warranties with respect to non-Lenovo products. Support (if any) for
the non-Lenovo products is provided by the third party, not Lenovo.
Some software might differ from its retail version (if available) and might not include user manuals or all
program functionality.
Recycling information
Lenovo encourages owners of information technology (IT) equipment to responsibly recycle their
equipment when it is no longer needed. Lenovo offers a variety of programs and services to assist
equipment owners in recycling their IT products. For information on recycling Lenovo products, go
to:http://www.lenovo.com/recycling.
Risks that are posed by the presence of excessive particulate levels or concentrations of harmful gases
include damage that might cause the device to malfunction or cease functioning altogether. This
specification sets forth limits for particulates and gases that are intended to avoid such damage. The limits
must not be viewed or used as definitive limits, because numerous other factors, such as temperature
or moisture content of the air, can influence the impact of particulates or environmental corrosives and
gaseous contaminant transfer. In the absence of specific limits that are set forth in this document, you must
implement practices that maintain particulate and gas levels that are consistent with the protection of human
health and safety. If Lenovo determines that the levels of particulates or gases in your environment have
caused damage to the device, Lenovo may condition provision of repair or replacement of devices or
parts on implementation of appropriate remedial measures to mitigate such environmental contamination.
Implementation of such remedial measures is a customer responsibility.
contaminants. Instrument Society of America, Research Triangle Park, North Carolina, U.S.A.
Properly shielded and grounded cables and connectors must be used in order to meet FCC emission limits.
Lenovo is not responsible for any radio or television interference caused by using other than recommended
cables and connectors or by unauthorized changes or modifications to this equipment. Unauthorized
changes or modifications could void the user's authority to operate the equipment.
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1)
this device may not cause harmful interference, and (2) this device must accept any interference received,
including interference that might cause undesired operation.
This product has been tested and found to comply with the limits for Class A equipment according to
European Standards harmonized in the Directives in compliance. The limits for Class A equipment were
derived for commercial and industrial environments to provide reasonable protection against interference
with licensed communication equipment.
Warning: This is a Class A product. In a domestic environment this product may cause radio interference
in which case the user may be required to take adequate measures.
Deutschland:
Einhaltung des Gesetzes über die elektromagnetische Verträglichkeit von Betriebsmittein Dieses
Produkt entspricht dem „Gesetz über die elektromagnetische Verträglichkeit von Betriebsmitteln“ EMVG
(früher „Gesetz über die elektromagnetische Verträglichkeit von Geräten“). Dies ist die Umsetzung der
EU-Richtlinie 2014/30/EU (früher 2004/108/EC) in der Bundesrepublik Deutschland.
Dieses Gerät ist berechtigt, in Übereinstimmung mit dem Deutschen EMVG das EG-Konformitätszeichen
- CE - zu führen. Verantwortlich für die Konformitätserklärung nach Paragraf 5 des EMVG ist die Lenovo
(Deutschland) GmbH, Meitnerstr. 9, D-70563 Stuttgart.
Informationen in Hinsicht EMVG Paragraf 4 Abs. (1) 4:Das Gerät erfüllt die Schutzanforderungen nach EN
55024 und EN 55022 Klasse A.
Nach der EN 55022: „Dies ist eine Einrichtung der Klasse A. Diese Einrichtung kann im Wohnbereich
Funkstörungen verursachen; in diesem Fall kann vom Betreiber verlangt werden, angemessene Maßnahmen
durchzuführen und dafür aufzukommen.“
Nach dem EMVG: „Geräte dürfen an Orten, für die sie nicht ausreichend entstört sind, nur mit besonderer
Genehmigung des Bundesministers für Post und Telekommunikation oder des Bundesamtes für Post und
Telekommunikation betrieben werden. Die Genehmigung wird erteilt, wenn keine elektromagnetischen
Störungen zu erwarten sind.“ (Auszug aus dem EMVG, Paragraph 3, Abs. 4). Dieses Genehmigungsverfahren
ist nach Paragraph 9 EMVG in Verbindung mit der entsprechenden Kostenverordnung (Amtsblatt 14/93)
kostenpflichtig.
Anmerkung: Um die Einhaltung des EMVG sicherzustellen sind die Geräte, wie in den Handbüchern
angegeben, zu installieren und zu betreiben.
This is a Class A product based on the standard of the Voluntary Control Council for Interference (VCCI). If
this equipment is used in a domestic environment, radio interference may occur, in which case the user may
be required to take corrective actions.
This is electromagnetic wave compatibility equipment for business (Type A). Sellers and users need to pay
attention to it. This is for any areas other than home.
5 F T U S JD U F E T V C T U B O D F T B O E JU T D I F N JD B M T Z N C P MT
Unit
Le ad Mercury Cadmium Hexavalent Polybrominated Polybrominated
)Q c * )I h * )D e * chromium biphenyls diphenyl ethers
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)D s * )Q C C * )Q C E F *
D D D D D D
D D D D D D
D D D D D D
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a D D D D D
a D D D D D
a D D D D D
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X U X U
Note 1: “exceeding 0.1wt %” and“exceeding 0.01 wt %” indicate that t he percentage content of t he
re st rict ed substance exceeds t he refe rence percentage value of presence condi on.
1 P U F LO E JD B U F T U I B U U I F S F S D F O U B H F F P O U F O U P G U I F S F T U S LD U F E T V C T U B O D F E P F T O P U F Y D F F E
W I F Q F S D F O U B H F P G S F G F S F O D F W B MV F P G Q S F T F O D F
1 P U F 7 I F LO E JD B U F T U I B U W I F S F T U S JD U F E T V C T U B O D F D P S S F T S P O E T W P U I F F Y F N Q U JP O