Scribd Logo
Upload

Welcome to Scribd!

  • 529 views

    Interpersonal Communication Notes PDF

    Uploaded by

    Aidan Tran
    This document outlines guidelines for interpersonal communication and group communication. It discusses showing courtesy through politeness, respect by esteeming others, and sensitivity by understanding personal traits. Empathy is sharing feelings and is important for those needing help. Diversity includes factors like race, gender, religion and health status. Constructive criticism improves people while non-constructive criticism hurts them. Group communication can follow chain, wheel or all-channel patterns. Conformity can help groups while individuality is also valued. Being effective in groups involves preparation, listening, participation and respect for others. Directions should be simple, logical and clear, while following directions shows professionalism.

    Copyright:

    © All Rights Reserved
    Download as PDF, TXT or read online from Scribd

    Interpersonal Communication Notes PDF

    Uploaded by

    Aidan Tran
    529 views1 page
    This document outlines guidelines for interpersonal communication and group communication. It discusses showing courtesy through politeness, respect by esteeming others, and sensitivity by understanding personal traits. Empathy is sharing feelings and is important for those needing help. Diversity includes factors like race, gender, religion and health status. Constructive criticism improves people while non-constructive criticism hurts them. Group communication can follow chain, wheel or all-channel patterns. Conformity can help groups while individuality is also valued. Being effective in groups involves preparation, listening, participation and respect for others. Directions should be simple, logical and clear, while following directions shows professionalism.

    Original Title

    Interpersonal Communication Notes.pdf

    Copyright

    © © All Rights Reserved

    Available Formats

    PDF, TXT or read online from Scribd

    Did you find this document useful?

    Is this content inappropriate?

    This document outlines guidelines for interpersonal communication and group communication. It discusses showing courtesy through politeness, respect by esteeming others, and sensitivity by understanding personal traits. Empathy is sharing feelings and is important for those needing help. Diversity includes factors like race, gender, religion and health status. Constructive criticism improves people while non-constructive criticism hurts them. Group communication can follow chain, wheel or all-channel patterns. Conformity can help groups while individuality is also valued. Being effective in groups involves preparation, listening, participation and respect for others. Directions should be simple, logical and clear, while following directions shows professionalism.

    Copyright:

    © All Rights Reserved
    Download as PDF, TXT or read online from Scribd
    Download as pdf or txt
    529 views1 page

    Interpersonal Communication Notes PDF

    Uploaded by

    Aidan Tran
    This document outlines guidelines for interpersonal communication and group communication. It discusses showing courtesy through politeness, respect by esteeming others, and sensitivity by understanding personal traits. Empathy is sharing feelings and is important for those needing help. Diversity includes factors like race, gender, religion and health status. Constructive criticism improves people while non-constructive criticism hurts them. Group communication can follow chain, wheel or all-channel patterns. Conformity can help groups while individuality is also valued. Being effective in groups involves preparation, listening, participation and respect for others. Directions should be simple, logical and clear, while following directions shows professionalism.

    Copyright:

    © All Rights Reserved
    Download as PDF, TXT or read online from Scribd
    Download as pdf or txt
    of 1

    Interpersonal Communication Notes

    General Guidelines
    1. How does one show courtesy?
    Involves being polite, gracious,
    helpful, and considerate
    2. What is respect?
    Approach another person with a feeling of
    esteem or regard
    3. What are sensitivity and sensitivity to boundaries? Sensitivity is ability to see and appreciate the
    personal traits of
    others
    4. What is empathy? Who is likely to need empathy?
    Ability to share in someone else’s feelings or
    emotions
    5. What are some forms of diversity?
     Race Gender Age Ethnicity Socioeco
     nomic status Occupation Health
     status Religion Sexual orientation




    6. What is the difference between constructive and non-constructive criticism? One brings people up
    the other brings
    Group Communication people down
    1. Describe how the following communication patterns work:
    starts at the top of the organization and then flows down to
    a. Chain-of-communication pattern –the bottom.
    b. Wheel-of-communication pattern – has a central hub where the information originates.
    c. All-channel communication pattern – allows for small departments or groups to distribute
    information to all other groups
    2. What is conformity and how can it be helpful?
    occurs when individuals change their opinions or
    beliefs to match that of the group.
    3. How can one be effective in a group situation? Be prepared. Use active listening skills. Focus
    on the discussion. Share relevant
    Directions ideas. Respect others. Follow through with
    assignments.
    1. What are good ideas to keep in mind when giving directions?
    Keep instructions simple and brief Give directions in a logical, chronological order Adjust language
    and complexity to the patient’s ability
    2. What are good ideas to keep in mind when following directions?
    Be diligent Ask questions Take notes Follow through

    3. What does following directions show?


    shows professionalism and respect for both coworkers and patients.

    You might also like