Recall
Recall
Recall
Yamaha Motor Corporation, U.S.A., has determined that a defect which relates to motor vehicle safety
exists in certain 2001 XV16 (“Road Star,” “Midnight Star,” and “Road Star Silverado”) model motorcy-
cles, and in 2002 and 2003 XV16 (“Road Star,” “Road Star Limited Edition,” “Midnight Star,” and “Road
Star Silverado”) motorcycles. In affected motorcycles, certain transmission components may not meet
Yamaha quality-control standards, which could allow abnormal wear that eventually results in a broken
retaining circlip. If the circlip breaks, the transmission could lock up, which would also cause the rear
wheel to lock up. This could result in loss of control and a vehicle crash with injury or death.
To correct this defect, Yamaha is initiating a Factory Modification Campaign. Affected motorcycles must
have certain transmission components replaced with new ones.
Yamaha is notifying all registered owners of affected motorcycles by mail. A copy of this letter is includ-
ed in this bulletin. The customer should take the letter along with the affected motorcycle to an autho-
rized Yamaha dealer for the modification.
A computer report listing all affected motorcycles invoiced to your dealership is included with this bul-
letin. Use the list to help ensure all motorcycles are modified. All sold motorcycles that have been reg-
istered with Yamaha will show the customer’s name and address. Your dealership must notify the owner
of any affected motorcycle that was actually sold but is listed as “unsold” in the report.
You must modify all affected motorcycles in your inventory as well as all customer-owned motorcycles
brought to you for this service. Any affected motorcycle that you purchase from Yamaha in the future will
also require modification. If you purchase a motorcycle from another dealer, check to see if the proce-
dures in this bulletin have already been performed before you sell the motorcycle.
Motorcycles that are affected should not be operated until they are modified. It is a violation of
Yamaha policy for your dealership to deliver any affected motorcycles to customers until the
procedures in this bulletin are performed.
When the modification on each motorcycle is performed, follow the Warranty Information section of this
bulletin to receive reimbursement. Be sure to use the Factory Modification Campaign procedures in
Chapter 8 of the Warranty and Y.E.S. Handbook (LIT-11760-00-03).
PAGE 1 of 12
Modify: All XV16 motorcycles in the affected range.
Parts
Required: Yes. Order one 4th Pinion Gear Exchange Kit for each unit.
Warranty: Factory Modification Campaign. See the Warranty Information section of this bulletin.
Notify
Customers: Yes. You must immediately contact any customer whose motorcycle shows as unregis-
tered on the enclosed report. Yamaha has sent letters to customers whose motorcycles
were registered for warranty as of 1/8/04
PAGE 2 of 12
TIPS
6mm BOLT
PAGE 3 of 12
Right-Hand Footrest Removal:
PAGE 4 of 12
Transfer Case Removal:
PAGE 5 of 12
Engine Removal/Installation:
PAGE 6 of 12
NOTE: Do not remove the push rod tubes from
1
the crankcase. Remove only one circlip from the 6 3
piston for quicker piston pin removal. 2
CAUTION:
Be sure to hold the crankshaft against the
right case half to prevent disengagement of
the camshaft drive gear.
PAGE 7 of 12
Main Shaft Modification:
• Completely disassemble the main shaft. The Washer 7, 5th Pinion Gear 6, and 2nd/3rd Pinion
Gear 5 will be reused.
• Install the components on the new-type Main Shaft 9 in the following order. Lubricate all compo-
nents with engine oil. Be sure circlips are installed with the sharp edge of the inner diameter facing
away from the mating washer.
1 Collar – NEW
2 4th Pinion Gear – NEW
3 Washer – NEW
4 Circlip – NEW
5 2nd/3rd Pinion Gear – Reuse original part
6 5th Pinion Gear – Reuse original part
7 Washer – Reuse original part
8 Circlip – NEW
NEW 8
DO NOT
6
USE ORIGINAL
3-TANG WASHER
NEW 4
NEW 3
NEW 2
NEW 1
NEW 9
WARNING
Be sure to use all of the new parts in the kit. Otherwise, the transmission can still fail. Be sure
that you are installing the new washer 3. It is thicker than the original and can be easily iden-
tified by its six tangs on the inner diameter instead of the three on the original washer.
PAGE 8 of 12
Drive Shaft Modification:
• Remove the circlip and washer from the Drive Shaft, then remove the 1st Wheel Gear and the 4th
Wheel Gear. Do not disassemble the rest of the components on the shaft.
• Install the components on the original Drive Shaft in the following order. Lubricate all components
with engine oil. Be sure the circlip is installed with the sharp edge of the inner diameter facing away
from the mating washer.
NEW 1
3
2
4
NEW
WARNING
Be sure to use all of the new parts in the kit. Otherwise, the transmission can still fail.
PAGE 9 of 12
Dealer
Part Number Description Qty Cost
90891-10117-00 4th Pinion Gear Exchange Kit 1 $79.49
• Axle, Main (4WM-17411-A0-00) •1
• Gear, 4th Pinion (5VN-17141-00-00) •1
• Collar (90387-281T8-00) •1
• Washer (90209-25013-00) •1
• Circlip (93410-23056-00) •1
• Circlip (93440-28062-00) •1
• Gear, 4th Wheel (4NK-17241-02-00) •1
• Circlip (93410-25017-00) •1
• Circlip (93450-24028-00) •2
• Piston Ring Set (34L-11610-00-00) •2
• Washer, Lock (90215-25218-00) •1
• Gasket, Crankcase Cover1 (5PX-15451-00-00) •1
• Gasket, Cyl. Head 2 (4WM-11182-00-00) •2
• Gasket, Head Cover 1 (4WM-11193-00-00) •2
• Gasket, Head Cover 2( 4WM-11194-00-00) •2
• Gasket, Cyl. (4WM-11351-00-00) •2
• Gasket, Cyl. Head 1 (4WM-11181-00-00) •2
• Gasket, Exhaust Pipe (3EG-14613-00-00) •2
• Gasket, Silencer (3XW-14755-00-00) •2
• Intake Manifold O-Ring (93210-505A4-00) •2
• Gasket 1 (5PX-17929-00-00) •1
• Washer, Lock (90215-26241-00) •2
• Element Assy, Oil Cleaner (3FV-13440-10-00) •1
• O-ring (93210-06667-00) •1
• Gasket 2 (4WM-17931-00-00) •1
• Washer, Plate (90201-08087-00) •2
• Gasket (90430-10171-00) •4
*
JYAVP02Y81A001XXX
PAGE 10 of 12
The owner of each warranty-registered affected unit will receive a letter announcing this campaign.
The letter has a label that includes the Primary ID and Recall Number. Use this information when sub-
mitting for reimbursement as described below.
The modification is authorized for all affected motorcycles, both sold and unsold, regardless of own-
ership or warranty status. You do not need the customer’s letter to perform the modification or to file
for reimbursement.
Submit a Recall Request for the transmission replacement as described below using Recall Number
990021. Choose the status “M.” You will be reimbursed a labor allowance of 9.0 hours, which includes
a reimbursement amount for oil and other shop supplies, plus the cost of the 4th Pinion Gear
Exchange Kit and your handling fee.
YDS:
When signed on to YDS, click on the Service Tab, and then “Recall Request-Add.” This function has
recently been improved to allow you to enter multiple Primary IDs for the same recall. Remember that
YDS now requires a 7-digit serial number, so use a “0” as the first digit. The system will check your
submission instantly to make sure the Primary ID numbers you’ve entered are valid for the recall. You
can check back the next day for your claim numbers to track your credit.
MAIL:
Complete a recall Reimbursement Request (LIT-11790-00-97) as shown below:
9 9 0 0 2 1 V P 0 2 E 0 1 4 XX X 0 1 - 1 5 - 2 0 0 4
If you have any questions about proper procedures for Factory Modification Campaigns, see Chapter
8 in your Warranty and Y.E.S. Handbook (LIT-11760-00-03).
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6555 Katella Avenue, Cypress, California 90630-5101 (714) 761-7300
This notice is sent to you in accordance with the requirements of the National Traffic and Motor Vehicle Safety Act. Yamaha Motor
Corporation, U.S.A., has decided that a defect which relates to motor vehicle safety exists in certain 2001 XV16 (“Road Star,” “Midnight
Star,” and “Road Star Silverado”) model motorcycles, and in 2002 and 2003 XV16 (“Road Star,” “Road Star Limited Edition,” “Midnight
Star,” and “Road Star Silverado”) motorcycles. Our records show that you own the affected motorcycle shown on the label above.
The reason for this In affected motorcycles, certain transmission components may not meet Yamaha quality-control stan-
recall: dards, which could allow abnormal wear that eventually results in a broken retaining circlip. If the circlip
breaks, the transmission could lock up, which would also cause the rear wheel to lock up. This could result
in loss of control and a vehicle crash with injury or death.
What Yamaha and To correct this defect, your authorized Yamaha dealer will replace certain transmission components with
your dealer will do: new ones. There will be no charge to you for this procedure. Your dealer will probably need to keep
your motorcycle for at least two days to accomplish the required modification
What you should do Please call your Yamaha dealer to make a service appointment to have this procedure performed. At that
now: same time you can find out how long he expects he will need to keep your motorcycle for this service.
Remember to take this letter with you when you take in your Road Star or Midnight Star motorcycle.
You should not ride your motorcycle until this modification is performed. If your motorcycle’s trans-
mission needed a repair previously, you should still have this modification performed now. If those
previous transmission repairs were made at your expense, you should ask the servicing Yamaha dealer
to contact Yamaha Customer Relations if the failure involved a broken circlip.
If you are unable to return to the Yamaha dealer who sold you the motorcycle, this service will be per-
formed by any authorized Yamaha Motorcycle dealer. For the name of a dealer near you, call 1-800-88-
YAMAHA or visit the Yamaha web site at: www.yamaha-motor.com.
If you need help: If, after contacting your dealership, you have questions or concerns which the dealership is unable to
answer, please write to
If, after contacting Yamaha Customer Relations, you are still not satisfied that we have done our best to
remedy the situation without charge and within a reasonable time, you may submit a written complaint to
the Administrator, National Highway Traffic Safety Administration, 400 Seventh St. SW, Washington, DC
20590 or call the Auto Safety Hotline at 888-327-4236.
If you no longer own If you have sold your motorcycle to another party, please call us toll-free at 1-800-227-5963 with the name
this Yamaha: and address of the new owner, along with the serial number shown above your name on the address label
above.
We’re sorry to cause you any inconvenience, but we are sincerely concerned about your safety and continued satisfaction with our
products. Thank you for giving your attention to this important matter.
Sincerely,
Customer Support Group
Yamaha Motor Corporation, USA
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