LEXIA

INFO’ DIAG PROXIA

DIAGNOSTIC TOOLS
CITROËN CD 31
CITROËN SELLING DEALERS :
AFTER SALES - PDI technicians
DIVISION - Campaign co-ordinators
N° 211
AUTHORISEDREPAIRERS:
TECHNICAL
SERVICES - Service Managers 16/03/2005

- Consultant technicians

THE CONTENTS OF THIS BULLETIN SHOULD BE MADE KNOWN TO ALL PERSONNEL

WHO, DIRECTLY OR INDIRECTLY, USE LEXIA / PROXIA DIAGNOSTIC TOOLS.

TITLE :
Diagnosis of the BSI : Locking of doors and tailgate .

CONCERNING :
CITROËN C4 and New Look C5.

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 Diagnosis of the BSI
(G05)
Locking of doors and tailgate

Applying to the following Customer symptoms

CITROËN vehicles :
C4 - Locking / unlocking of the vehice, using either the
remote control or the key in the lock, not functioning.
New Look C5
- Folding of the rear view mirrors not functioning.
- Direction indicators / hazard warning lamps not
functioning.
- The vehicle’s locking / unlocking button not
functioning.
- Initialisation of keys and synchronisation of the
remote controls not functioning.

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 Contents

1 Tooling required 4

2 Guarantee 4

3 Contacting your Assistance team 4

3.1 INTRODUCTION 4
3.2 EXAMPLE OF INFORMATION TO PROVIDE 4

4 Recommendations - precautions 4

5 Functions 5

5.1 LOCKING OF THE BOOT : 5

5.2 LOCKING OF DOORS AND TAILGATE WHEN THE VEHICLE IS MOVING : 5
5.3 THERMIC PROTECTION OF THE LOCKS : 5
5.4 IMPACT OF THE FUNCTION IN THE BSI 6
5.4.1 Configuration 6
5.4.2 Parameter measures 6
5.5 LOCATING OF SIGNALS FOR USE IN IMPLEMENTATION OF THE PROCEDURE 7

6 [G05][S00] Preliminary checks on the BSI 8

7 [G05][S01] Locking / unlocking of the vehicle, using either the high

frequency remote control or the key in the lock, not functioning. 12

8 [G05][S02] : Folding of rear view mirrors not functioning 22

9 [G05][S03] : Direction indicators – hazard warning lamps 22

10 [G05][S04] : Central locking push-button 23

11 [G05][S05] : Problem with initialisation and synchronisation of high

frequency remote controls 24

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1 Tooling required

A diagnostic tool.

2 Guarantee

WARNING : The change of a BSI under guarantee is subject to a request for

approval from your Technical Assistance team.

3 Contacting your Assistance team

3.1 Introduction

Before contacting Assistance, please be ready with the following elements:

• Nos. of the procedures implemented (G01 to G11),
• The sequence used (S0x),
• The stage you have reached (depends on the procedure being used).

3.2 Example of the type of information you need to provide

You have implemented procedure G10 (Wipers), sequence S06 corresponding to

« Check on the rear screen wiper function » and you have arrived at stage N° 2.1 in
the flow chart.
You will say to your contact : G10 - S06 - 2.1.

4 Recommendations - precautions

Before any consequent operation, it is essential to check :

• the battery voltage,
• the fuses,
• that the shunt is correctly positioned on the BSI (the shunt should be in the
“Customer” position),
• that the BSI is not in back-up mode (see : “Preliminary checks on the BSI” below).

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5 Functions

5.1 Locking of the boot :

On some vehicles, following driving, the boot can only be opened after you have
opened the driver’s door.

5.2 Locking of doors and tailgate when the vehicle is moving :

Locking of the doors when the vehicle is moving, if this function is provided on the
vehicle, can be activated by a configuration parameter.
In the diagnostic tool menu : « BSI », « PROGRAMMING », « CONFIGURATION »,
« LOCKING – DOORS AND TAILGATE – IMMOBILISER – ALARM », parameter :
« LOCKING WHILE DRIVING OPTION ».

5.3 Thermic protection of the locks :

If the locks are activated several times in succession, the thermic protection of the
locks is activated and the locks cannot be operated for a certain time.
The activation of this protection can be checked in the diagnostic tool menu : « BSI »,
« PARAMETER MEASURES », « LOCKING » parameter « THERMIC LOCK
PROTECTION ACTIVE ».

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5.4 Impact of the function in the BSI

5.4.1 Configuration

A certain number of configuration parameters are memorised in the BSI :

• « Locking while driving option » (absent / present)
• « Independent driver’s door unlocking option » (absent / present)
• « Interior locking button option » (absent / present)
• « High frequency reception (locking) option » (absent / present)
• « Deadlocking option » (absent / present)
• « Option for automatic relocking after unlocking by high frequency remote
control » (absent / present)
• « Presence of unlocking button » (yes / no)
• « Automatic relocking » (yes / no)
• « Type of locking » (no locking / simple locking / deadlocking)
• « Option for permanent locking of the boot » (absent / present)

WARNING : Of the above parameters, the diagnostic tool only displays those that
are actually present in the BSI software.
So, depending on the software version of the BSI, only some of the parameters
featured above will be displayed by the diagnostic tool.

These parameters can be accessed from the menu « MANUAL PROGRAMMING»,

« CONFIGURATION », « LOCKING – DOORS AND TAILGATE – IMMOBILISER –
ALARM », after starting communication with the BSI using the diagnostic tool.

5.4.2 Parameter measures

A certain number of parameters can be accessed in the BSI.

They are accessible from the menu « parameter measures », then from the sub-
menu « locking ».

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5.5 Locating of signals for use in implementation of the procedure

Engine Relay Unit BSI

CAN+ supply line 28-way Grey connector - 16-way Green connector
Channel 23 Between channels 3 and 6
(earth)

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6 [G05][S00] Preliminary checks on the BSI

Stage 1
Identification of a BSI in back-up mode:

- First case: When the ignition is switched on and the lighting stalk is in position
0, the vehicle’s sidelamps (front or rear or both) come on.

- Second case: With the engine running, the dipped beam headlamps come on,
the windscreen wiper operates in intermittent wipe or in slow speed.

Stage 2
Does the BSI show symptoms of being in back-up No
mode?

Stage 3
Yes
End
procedure
Stage 4
Check the fuses, the supplies of the BSI – repair if
necessary

Stage 5
Using a diagnostic tool,
start communication with the BSI, select the menu
« IDENTIFICATION »

Are you able to read the software edition of the BSI ?

Is it coherent with the normal software editions (software

edition strictly higher than 01.00) ?

The BSI is not responding to the

diagnostic tool Yes Go to stage 6

Stage 5.1
End procedure
Check the link between the diagnostic
No Go to stage 10
tool and the diagnostic socket, the
condition of the various connections
and the working of the communication
interface of the diagnostic tool.
If everything is in good condition,
replacement of the BSI is authorised.

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 Stage 6
Is the BSI new ?
(coming from Replacement Parts) Yes

Stage 7
No End procedure

Replacement of the
BSI is authorised

Stage 8
Has the BSI been downloaded
previously ? Yes

No

Stage 9
Repeat the downloading of the BSI
at least three times.

Go to stage 10 After the third attempt,

replacement of the BSI is
authorised.

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 Stage 10
1) Using a diagnostic tool, start communication with the BSI.
Select the menu « CONFIGURATION» then « Customer
options », configure the parameter « Type of daytime-
running lamps » to « no daytime-running lamps ».
2) Deactivate the daytime-running lamps and automatic
lighting of headlamps, using the personalisation menu
(MENU button on either the steering wheel or the radio).
One of the following conditions is
3) Switch on the ignition (+APC).
not met :
• the front and rear sidelamps
Note the functioning status of the front and rear sidelamps
are on
as well as that of the windscreen wipers.
• the windscreen wipers are
operating on slow speed or
intermittent slow speed.

The front and rear sidelamps are on and the windscreen wipers are
operating on slow speed or intermittent slow speed.
Go to stage 14

Stage 11
Action the hazard lamps button. No
Does the led on the button light up when the button is
actioned ?

Stage 12
The BSI is at fault.
Yes Replacement of the BSI
is authorised
Stage 13
Using a diagnostic tool, start communication
with the Airbag ECU. Yes
Select the menu « Identification »

Are you able to read the components of the Stage 13.1

identification screen of the Airbag ECU? If the link between the switch module
under the steering wheel and the BSI
is in good condition, replace the
No switch module under the steering
wheel or the FCC steering wheel
Stage 13.2 (control block under the steering
Direct your searches to the switch module under wheel).
the steering wheel (or the FCC steering wheel) and
to the multiplexed BODY CAN network. The BSI is not the cause, replacement
If the BODY CAN network is in good condition, is prohibited .
replacement of the BSI is authorised.

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 Stage 14
Switch on the ignition.
Note the functioning status of the front
and rear sidelamps as well as that of the
windscreen wipers.

The front and rear sidelamps are off and

the windscreen wipers are operating at
slow speed or intermittent slow speed.
One of the following conditions is not met :
• the front and rear sidelamps are off
• the windscreen wipers are operating on
slow speed or intermittent slow speed.

Stage 14.1
The Engine Relay Unit is at fault. Direct
searches to this ECU.

WARNING : Configure the parameter

« Type of daytime-running lamps » in the
BSI as it was originally.

Stage 16
Switch on the ignition
Yes

The front sidelamps are on and

the rear sidelamps are off ?

Stage 15.2
Direct your searches to the link between the
No switch module under the steering wheel (or
the FCC steering wheel) and the Engine
Relay Unit, as well as to the Engine Relay
Unit itself.
Stage 17.2
Replacement of the BSI WARNING : Configure the parameter « Type
is authorised of daytime-running lamps » in the BSI as it
was originally.

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7 [G05][S01] Locking / unlocking of the vehicle, using either the remote
control or the key in the lo ck, not functioning.

STAGE 1
Check the battery voltage level.
Check that the ignition+ is off when you switch off the ignition.
Test the unlocking with the remote control, from a position about 1 metre behind
the vehicle on the driver’s side : if at least one lock is functioning on the vehicle:
The BSI is not at fault, replacement prohibited.

BSI requirements
In the diagnostic tool menu : « BSI », « programming », « configuration »,
« LOCKING – DOORS AND TAILGATE – IMMOBILISER – ALARM » :
Check the status of the following configuration parameters (if these are present)
« high frequency reception option »
« central closing using the high frequency remote control »
« type of locking »
« type of high frequenc y remote control transmitter »

STAGE 2
Checking the battery of the high frequency remote
control
(3 possible checking methods) :
- Use the testing tool for the high frequency remote
control
- In the diagnostic tool menu : « BSI », « parameter
measures », « high frequency remote control »,
check the status of the parameter « high frequency remote
control battery spent ».
- Remove the battery from the remote control, wait 10
seconds and measure the voltage of the battery.

The battery is good The battery is spent

2.1 End procedure

The BSI is not at fault, replacement prohib ited.
Go to stage 3 Replace the battery of the high frequency remote
control.

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 STAGE 3
Is locking functioning on the high frequency remote control ?

It does not lock all

Deadlocking is not Locking is not
functioning the locks.
functioning

STAGE 6
End procedure
STAGE 4 The BSI is not the cause,
Are the configurations replacement prohibited.
« Deadocking option » and Check the continuity of the
« Child safety option » on harnesses going from the BSI
present ? towards the locks.
If the harnesses are correct,
Yes change the lock(s).

No Go to stage 7

STAGE 4.1 STAGE 5

End procedure Is the locking functioning at
The BSI is not the the lock ?
cause, replacement
prohibited.
Correct the
programming.
Locks the
Does not lock Locks the
driver’s door
the driver’s driver’s door
door only and one other
door

Go to stage 16

STAGE 5.1
End procedure
The BSI is not the cause, replacement
prohibited. Go to stage 8
Check the lock of the driver’s door and its
harness.

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 STAGE 7
Carry out an actuator test « Deadlocking of the locks ».

At least one front lock

No front lock OR no rear lock does and at least one rear lock
deadlocking. does deadlocking.

STAGE 7.1 STAGE 6

Check the continuity of the End procedure
harnesses going from the BSI The BSI is not at fault, replacement
towards the locks. prohibited.
Check the continuity of the harnesses
The BSI may be at fault, its going from the BSI towards the locks.
replacement is authorised. If the harnesses are correct, change
the lock(s).

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 STAGE 8
Checking the range of the remote control:

Walking round the vehicle at a constant distance

away, operate the locking and unlocking with the
high frequency remote control several times.

WARNING : If the vehicle is locked and unlocked in

rapid succession in a short period of time, the lock
motors may go into thermic protection and render
the function temporarily inoperative.

Is locking the vehicle with the high frequency remote

control working ? No

Yes
Go to stage 9

8.1 End procedure

The BSI is not at fault, replacement
prohibited
The vehicle has a blind spot. This
problem is being corrected.

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 STAGE 9
Disconnect the battery in accordance with
the vehicle’s requirements.

STAGE 10
Reconnect the battery. Disconnect the diagnostic tool. Synchronise the
high frequency remote control, following the synchronisation
procedure below :

1) Switch off the ignition, remove the key

2) Wait one minute without pressing any buttons on any remote
control
3) Put one of the keys into the ignition, turn to ignition+
4) Within ten seconds press on the locking button for 5 seconds
5) Switch off the ignition, remove the key
6) Repeat this process with the other keys from point N°3, otherwise
go to point N°7
7) Wait 30 seconds, the remote controls are active.

Warning : Pressing any of the buttons on a remote control when it is

de-synchronised causes the BSI to change to anti-scanning mode
for one minute. During this phase synchronisation is prohibited.

Does vehicle locking work using the high frequency remote control ?
Does vehicle locking work using the key in the lock ?

Locking is
Locking works only
working
using the key in the
lock.
10.1 End procedure
The BSI is not at fault,
replacement prohibited.
Go to STAGE 11

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 STAGE 11
In the diagnostic tool : menu « switch module
under the steering wheel » (or FCC steering Yes
wheel ), « reading of faults ».

Is the fault « high frequency receiver » present ?

11.1 End procedure

No The BSI is not at fault,
replacement prohibited.
Deal with the fault present in
the switch module under the
steering wheel or FCC steering
STAGE 12
wheel.
Disconnect the diagnostic tool and wait for the BSI
to go sleep (you hear a relay click).
Then, using a multimeter, check the rise of the
CAN+ to the value of the battery voltage on the
Engine Relay Unit, when you press on the high
frequency remote control.
Does the voltage value on the CAN+ line go to 12
Volts ? Yes

12.1 End procedure

Contact your Assistance
No team.
Replacement of the BSI is
prohibited
STAGE 13
Are there 2 HF remote
controls ?

Yes No

Go to STAGE 14 Go to STAGE 15

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 STAGE 14

Test with the second key of the vehicle

Disconnect the diagnostic tool and wait for the

BSI to go to sleep (you hear a relay click).
Then, using a multimeter, check the rise of the
CAN+ to the value of the battery voltage on the Yes
Engine Relay Unit, when you press a button on
the high frequency remote control .
Does the voltage value on the CAN+ line go to
12 Volts ?

No 14.1 Conclusion
The first remote control of
the vehicle is out of action
14.2 Conclusion
Change the switch module under the
steering wheel or the control block
under the steering wheel of the FCC
steering wheel.

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 STAGE 15

Test the high frequency remote control,

using the high frequency remote control
tester. No

Is the test correct ?

Yes
15.1 Conclusion
The vehicle’s high
frequency remote control
is out of action

15.2 Conclusion
Change the switch
module under the
steering wheel or the
control block under the
steering wheel of the
FCC steering wheel.

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 STAGE 16
Checking the acquisitions done by
the BSI
In the diagnostic tool, select the
menu « parameter measures »
then the menu « locking » :
Do the following parameters
change ? The parameters do not
• Lock locking command change
• Lock unlocking command

16.1 End procedure

The BSI is not at fault,
replacement
The parameters change prohibited.

Check the harness and

the locks

STAGE 17
- In the diagnostic tool menu :
« actuator test », « locking » : Yes
perform an actuator test « lock
locking » and « lock unlocking ».
- Does the central locking work ?

17.1 End procedure

The BSI is not at fault,
replacement
No prohibited.

Go to STAGE Check the harness and

18 the locks

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 STAGE 18
Check the continuity of the wires.
Check the vehicle’s locks. No
Are the harness and all the locks in
good condition ?

Yes

18.2 End procedure 18.1 End procedure

Replacement of the BSI is The BSI is not at fault,
authorised. replacement prohibited.

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8 [G05][S02] : Folding of rear view mirrors not functioning

WARNING : The BSI is not the cause, replacement prohibited (except if the BSI is
the origin of a problem on the multiplexed networks), as there is no direct output to
the rear view mirrors).

Points to be checked : In the diagnostic tool menu : « BSI », « PROGRAMMING »,

« CONFIGURATION », « LIGHTING – SIGNALLING – VISIBILITY – REAR VIEW
MIRRORS » check the configuration of the following parameters if they are present :
o Foldback of rear view mirrors by high frequency remote control
o Multiplexed electric rear view mirrors
o Multiplexed electric rear view mirrors with foldback
o Rear view mirrors indexed to reverse gear
o Multiplexed rear view mirrors with memorisation
o Rear view mirrors indexed to reverse gear and to the direction indicators.

WARNING : Of the above parameters, the diagnostic tool only displays those that
are actually present in the BSI software.
So, depending on the software version of the BSI, only some of the parameters
featured above will be displayed by the diagnostic tool.

Check and deal with the faults present at the door modules.
Check the operation of the rear view mirrors.

9 [G05][S03] : Direction indicators – Hazard warning lamps

Absence of lighting of hazard warning lamps when the remote control is operated.
In the diagnostic tool menu : « BSI », « PROGRAMMING », « CONFIGURATION »
« LIGHTING – SIGNALLING – VISIBILITY – REAR VIEW MIRRORS » : Check the
configuration of the parameter : « location of vehicle by flashing ».

For other problems, refer to procedure : G11 « Direction indicators, hazard warning
lamps ».

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10 [G05][S04] : Central locking push-button

Preliminary checks : With the engine running, test the central locking push-button. If
locking works, replacement of the BSI is prohibited.

Stage 1
Central locking push-button not
working

Stage 2
In the diagnostic tool menu : « BSI »,
« parameter measures», « locking »,
check that the param eter « Means of
locking \ unlocking the vehicle » changes
Yes
to the status « Button in passenger
compartment ».

Does the parameter change ?

No
2.1 End procedure

2.2 End procedure Contact your Assistance

team.
Replacement of the BSI is
If the harness between the
prohibited.
locking push-button and the
BSI is in good condition,
replacement of the BSI is
authorised.

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11 G05][S05] : Problem with initialisation and synchronisation of high
frequency remote controls

If the initialisation and synchronisation of the remote controls goes well but the
remote controls do not work, change the key as well as the remote control.

Procedure for synchronisation of the high frequency remote controls :

1. Switch off the ignition, remove the key.
2. Wait one minute without pressing the b uttons on any remote control.
3. Place one of the keys in the ignition, go to ignition plus.
4. Within ten seconds, press on the locking button for 5 seconds.
5. Switch off the ignition and remove the key.
6. Repeat the procedure with the other keys from point N°3, otherwise go to point
N°7
7. Wait 30 seconds, the remote controls are active .

This procedure can be used at any time, without the need for a diagnostic tool.

Warning : If you press on one of the buttons on a remote control when it is

desynchronised, this will cause the BSI to go into antiscanning mode for one minute.
During this phase, resynchronisation is prohibited.

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