Cultural Impact: An Ethical Issue in The Hospitality & Tourism Industry

STI COLLEGE SAN JOSE
A.O. Pascual Corner Rizal St..San Jose City Nueva Ecija
Part I
Cultural Impact
An ethical Issue in the Hospitality & Tourism Industry
Submitted to: Joshua B. Valdez
Submitted by: Jerry Bonilla

Cultural Impacts
Introduction
Tourism is known for bringing employment, increasing economy and creating a learning
curve for everyone, but it is also known for negative things such as destroying the
natural habitat, bringing unwanted behaviours (e.g. drugs) and creation of
overcrowding. Tourism is one of the biggest industries in the world, but it faces a lot of
issues with the ethics of the operations in this industry. This is why it is important to
raise awareness of the issues that the local communities around the world have to face,
so the future developments can be sustainable
Body
As tourists, we are lucky to see and share experiences with people whose cultures,
beliefs and world views differ from our own. New cultural experiences, including dress,
food and festivities, are an essential ingredient of fulfilling travel for many of us.
However, all too often, those very cultures that help to make our holidays so special are
being violated and exploited.
A basic lack of cultural awareness about the places we go on holiday can lead us to
cause inadvertent offence to local people. Topless sunbathing on beaches and scant
clothing when visiting religious sites are examples of such violations of cultural norms.
In other instances, tribal villages become showcases for visiting tourists, with little
benefits shared with the communities themselves. Cultural dances and artefacts
become little more than commodities for tourists, often bought very cheaply and sold by
PART I.
middlemen and even mass produced in factories overseas. All of this can lead to
feelings of frustration and resentment amongst local people towards tourists,
undermining the positive exp
erience that should come with equitable cultural exchange.
Some areas where cultural conflicts occur: Australia, Argentina, Brazil, Bali, China,
Cambodia, Egypt, Honduras, Jordan, Kenya, Tanzania, Ethiopia, Namibia, Philippines,
Peru, Senegal, India, Tibet, South Africa, Thailand, Zanzibar.
Conclusion
Cultural impact is one of the ethical issues in the hospitality and tourism industry this is
one of the many bad impacts of tourism. To become a responsible tourist before going
to a country or a place you have to research what are the does and don’t of the place or
search what are the restrictions in the specific place or country that they want to visit.
References https://www.oecd.org/cfe/tourism/theimpactofcultureontourism.htm
https://www.tomstravelsite.com/ethical-issues-and-csr-in-the-travel-and-tourism-
industry/#:~:text=Different%20Ethical%20Dilemmas%20in%20the,issues%20and
%20ethics%20of%20employment.
STI COLLEGE SAN JOSE
A.O. Pascual Corner Rizal St..San Jose City Nueva Ecija
Part II
Current Employment Trends in the
Hospitality and Tourism Industry
Submitted to: Joshua B. Valdez
Submitted by: Jerry Bonilla

Introduction:
Tourism play an important role in stimulating economic growth by creating jobs, provide
foreign exchange, enhance technology, produce return on investment for emerging
countries and improve living standards in different countries Employment in tourism
characteristic industries was estimated at 5.4 million in 2018, higher by 1.8
percent compared to 5.3 million in the previous year. Share of employment in tourism
industries to total employment in the country was recorded at 13.0 percent in 2018.
Body
Despite the widespread impact that COVID-19 has had on people and economies
around the world, e-recruitment in the Philippines managed to maintain its momentum,
charting double-digit year-on-year growth throughout the first quarter of 2020.
After a strong surge of 14% and 15% year-on-year for January and February,
respectively, online hiring sentiment grew by 10% in the month of March.
Although online hiring growth in the Philippines is steady for now, challenges may arise
in the near future as the impact of COVID-19 begins to hit closer to home. These are
some truly unprecedented times, and it’s more important than ever for employers –
particularly in hard-hit industries such as travel and retail – to do what they can to
support their employees through this storm
Now is the time for employers to take a step back and think about how they can build
agility and resilience in their teams, and ensure that their employees have the right skill-
sets and support to navigate the changes that will be brought on by this adversity
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PART II.
The Monster Employment Index (MEI) is a gauge of online job posting activity compiled
monthly by Monster.com. It records the industries and occupations that show the
highest and lowest growth in local recruitment activity.
The BPO/ITES industry continued to lead the way, with double-digit annual growth
throughout the quarter, charting 23%, 28% and 25% year-on-year surges for January,
February and March. Hiring demand for the industry also increased by 5% on a three-
month period and 16% on a six- month period in March.
The IT, Telecom/ISP industry followed closely behind with 22%, 24% and 23% year-on-
year growth during the quarter, as did the BFSI industry, with 24%, 26% and 20%
growth for January, February and March.
On the flip side, the Hospitality and Retail sectors witnessed declining demand
throughout Q1 2020, falling as low as -8% and -5% for the month of March, as the
impact of COVID-19 hit these industries in particular.
In terms of specific occupations, Software, Hardware, Telecom professionals witnessed

significant demand growth for the quarter, and particularly in March, when they
witnessed the most notable annual growth among all 10 job roles monitored by the
index. The job role saw an increase in demand in the short-term as well, up by 14%
over a three-month period and 24% over a six-month period in March.
Purchase/Logistics/Supply Chain talent witnessed the steepest year-on-year decline

among job-roles of -5% and -7% for January and February, respectively, and down by a
staggering – 19% for the month of March 2020.
The Monster Employment Index is a monthly gauge of online job posting activity, based
on a real-time review of millions of employer job opportunities culled from a large
PART II.
representative selection of career websites and online job listings across Singapore.
The Index does not reflect the trend of any one advertiser or source but is an aggregate
measure of the change in job listings across the industry
Conclusion
Because of the pandemic that is happening right now companies are thinking ways on
how to process newly hires or how can they hire new people in the work force they
conduct online interviews, online trainings, work from home arrangements because of
the pandemic. Despite of what’s happening in the country few companies are still hiring
specially in the BPO sectors while other industries like the hospitality industry are on
freeze because of the situation.
Reference http://www.ble.dole.gov.ph/downloads/Publications/ICG/ICG-HRM.pdf
https://www.ukessays.com/essays/tourism/economic-employment-impacts-tourism-
7020.php#:~:text=Tourism%20play%20an%20important%20role,Eadington%20et%20al
%2C%201991).
PART II.

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STI COLLEGE SAN JOSE

A.O. Pascual Corner Rizal St..San Jose City Nueva Ecija

An ethical Issue in the Hospitality & Tourism Industry

Submitted to: Joshua B. Valdez

Submitted by: Jerry Bonilla

natural habitat, bringing unwanted behaviours (e.g. drugs) and creation of

so the future developments can be sustainable

being violated and exploited.

feelings of frustration and resentment amongst local people towards tourists,

undermining the positive exp

erience that should come with equitable cultural exchange.

Cambodia, Egypt, Honduras, Jordan, Kenya, Tanzania, Ethiopia, Namibia, Philippines,

Peru, Senegal, India, Tibet, South Africa, Thailand, Zanzibar.

Current Employment Trends in the

Hospitality and Tourism Industry

Submitted to: Joshua B. Valdez

Submitted by: Jerry Bonilla

Tourism play an important role in stimulating economic growth by creating jobs, provide

foreign exchange, enhance technology, produce return on investment for emerging

countries and improve living standards in different countries Employment in tourism

characteristic industries was estimated at 5.4 million in 2018, higher by 1.8

percent compared to 5.3 million in the previous year. Share of employment in tourism

charting double-digit year-on-year growth throughout the first quarter of 2020.

In terms of specific occupations, Software, Hardware, Telecom professionals witnessed

Purchase/Logistics/Supply Chain talent witnessed the steepest year-on-year decline

freeze because of the situation.

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