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    Starbucks Cal OSHA Complaint, 11-07-2020

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    ntankard
    A Cal OSHA complaint was filed against two Starbucks locations for violating COVID safety protocols and exposing employees to high risk of coronavirus transmission. The complaint describes overcrowding with unmasked customers exceeding capacity limits and management not enforcing mask and distancing rules. Employees work in close contact with customers at cash registers and the order counter. The hazard exists for all opening hours when the stores are busiest. Management is aware of the issues but has not adequately addressed them. The complaint seeks enforcement of public health guidelines to protect the approximately 15 employees until the pandemic ends.

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    Starbucks Cal OSHA Complaint, 11-07-2020

    Uploaded by

    ntankard
    162 views2 pages
    A Cal OSHA complaint was filed against two Starbucks locations for violating COVID safety protocols and exposing employees to high risk of coronavirus transmission. The complaint describes overcrowding with unmasked customers exceeding capacity limits and management not enforcing mask and distancing rules. Employees work in close contact with customers at cash registers and the order counter. The hazard exists for all opening hours when the stores are busiest. Management is aware of the issues but has not adequately addressed them. The complaint seeks enforcement of public health guidelines to protect the approximately 15 employees until the pandemic ends.

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    Starbucks Cal OSHA Complaint, 11-07-2020

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    A Cal OSHA complaint was filed against two Starbucks locations for violating COVID safety protocols and exposing employees to high risk of coronavirus transmission. The complaint describes overcrowding with unmasked customers exceeding capacity limits and management not enforcing mask and distancing rules. Employees work in close contact with customers at cash registers and the order counter. The hazard exists for all opening hours when the stores are busiest. Management is aware of the issues but has not adequately addressed them. The complaint seeks enforcement of public health guidelines to protect the approximately 15 employees until the pandemic ends.

    Copyright:

    © All Rights Reserved
    Download as PDF, TXT or read online from Scribd
    Download as pdf or txt
    162 views2 pages

    Starbucks Cal OSHA Complaint, 11-07-2020

    Uploaded by

    ntankard
    A Cal OSHA complaint was filed against two Starbucks locations for violating COVID safety protocols and exposing employees to high risk of coronavirus transmission. The complaint describes overcrowding with unmasked customers exceeding capacity limits and management not enforcing mask and distancing rules. Employees work in close contact with customers at cash registers and the order counter. The hazard exists for all opening hours when the stores are busiest. Management is aware of the issues but has not adequately addressed them. The complaint seeks enforcement of public health guidelines to protect the approximately 15 employees until the pandemic ends.

    Copyright:

    © All Rights Reserved
    Download as PDF, TXT or read online from Scribd
    Download as pdf or txt
    of 2

    Cal OSHA Complaint

    Starbucks Stores Txxxxxxxxx & Cxxxxxxxxx


    11/7/2020
    Noelle Tankard

    1. Name, address, and telephone number of the worksite

    Starbucks Coffee Company Starbucks Coffee Company


    PCH & Txxxxxxxxx Store xxxxxx PCH & Cxxxxxxxxx Store xxxxxx
    xxxxxxxxxxxxxxxxxxxxXxxxxxx xxxxxxxxxxxxxxxxxxxxXxxxxxx
    (xxx) xxx-xxxxx (xxx) xxx-xxxxx

    2. Type of business

    Restaurant

    3. Name and job title of the manager at the worksite

    Starbucks Txxxxxxxxx Starbucks Cross Creek


    Exxxxxxxxxxxx, Store Manager Axxxxxxxxxxxx, Store Manage

    4. Your name, address, telephone number, and email address

    Noelle Tankard
    xxxxxxxxxxxxxxxxxxxxXxxxxxx
    (xxx) xxx-xxxxx
    xxxxxxxxxxxxxxxxxxxxXxxxxxx

    5. Detailed description of the hazard

    Coronavirus high exposure risk:


    crowded indoor space with unmasked customers exceeding capacity limits, often shouting

    Covid reopening Protocols from LA County being violated. Management directing staff not to issue
    reminders to customers to keep masks on. Capacity frequently exceeded, sometimes double or
    triple.

    6. If worksite is large, the specific location of the hazard

    n/a: entirety of indoor area in the store, particularly concentrated at POS (cash register) and
    hand-off plane (counter where food & beverages served to customers), the lobby where customers
    congregate, and the door

    7. Operations, equipment, machinery, and chemicals used at the worksite

    Espresso machines, blenders, coffee grinder, ice ovens


    General food service industry cleaning materials

    page 1 of 2
    8. Work tasks performed near the hazard

    Majority of work is performed near customers, many of whom are unmasked or improperly masked
    (mask below nose or away from face while speaking to staff.
    Close quarter contact at POS (cash register) and handoff counter within 2-3 feet of customers,
    fiberglass dividers too small to cover entire space. At POS customers are often directly face to face
    with staff.

    9. How often the work tasks are performed and for how long at any one time

    All opening hours, but highest number of customers at peak times: rushes most frequent at
    approximately 7a-10a, 12-1p, 3p-4p.
    Busier on weekends, highest peaks on Sunday mornings.

    10. Number of work shifts, the time that each shift begins, and the shift when the hazard occurs

    Shifts are staggered, generally classified as “opening”, “midshift”, and “closing”. Peak times
    generally occur during opening and closing.

    11. Number of employees at the worksite, number of employees who may be exposed to the hazard, and
    how close the employees are to the hazard

    Approximately 15 employees total. Most shifts involve 6-3 staff at a time.

    All work is performed near customers. Close quarter contact at POS (cash register) and handoff
    counter.

    12. Employees injured or having symptoms caused by the hazard and whether the employees have
    received medical treatment for their injuries or symptoms

    Unknown. Covid positivity of staff who are quarantined or quit is not disclosed to other staff.

    13. How long the hazard has existed, whether the employer knows about the hazard, and whether the
    employer has tried to correct the hazard

    Since the stores shifted from door-only service to allowing customers indoors.

    Management is aware. Please see attached documents.

    14. How long you expect the hazard will continue to exist at the worksite

    Until the pandemic ends or management implements and enforces Covid Safety Protocols per LA
    County Public Health.

    15. If there is an employee bargaining unit representative for the worksite, the person's name and contact
    information

    n/a

    page 2 of 2

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