Immediate Predecessor(s) Estimated Activity Duration (In Days)

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1.

Determine the amount of slack in each of a project's activities (presented below),


and identify those that are on the critical path. (Assignment)
Activity Immediate Predecessor(s) Estimated Activity Duration (in days)

A NONE 2
B A 4
C A 6
D B 5
E C,D 8
F D 7
G C 5
H E,F,G 3

2. Determine the amount of slack in each of a project's activities (presented below),


and identify those that are on the critical path

Activity Immediate Predecessor(s) Estimated Activity Duration (in days)

A None 5
B None 8
C A 6
D None 9
E C 5
F D 5
G F 2
H B 4
I E,H,G 5

3. For “Project Crashing” Practice the solved math


problem 5 from Stevenson’s
Operation Management Book

(Assignment) 4) Repair calls are handled by one repairman at a photocopy shop.


Repair time, including travel time, is exponentially distributed, with a mean of two
hours per call. Requests for copier repairs come in at a mean rate of three per
eighthour day (assume Poisson). Determine:
1. The average number of customers awaiting repairs.
2. System utilization.
3. The amount of time during an eight-hour day that the repairman is not out on a call.
4. The probability of two or more customers in the system.
Step 1

The known data is given below:

Mean repair time is 2 hours per call

Mean arrival rate (λ) is 3 per eight hour day i.e. 0.375 call per hour

Mean repair rate (μ) is 0.5 calls per hour

Step 2

(a)

This is a case of single server, exponential service time i.e. M/M/1 model
(Refer book for cases)

Calculate the average number of customers awaiting repairs (Lq) using the
following formula as shown below:

Average number of customers awaiting repairs at any given time is 2.25


customers.

Step 3

(b)

Calculate the system utilization (?) using the following formula as shown
below:

The system utilization is 75%.

Step 4
(c)

Calculate the amount of time during an eight-hour day that serviceman not
on a call using the following formula as shown below:

Step 5

The amount of time during an eight-hour day that serviceman not on a


call is 2 hours.

Step 6

(d)

Calculate the probability of two or more customers in system (P >2) using the
following formula as shown below:

The probability of two or more customers in system is 0.5625.

(Assignment) 5) A vending machine dispenses hot chocolate or coffee. Service time is


30 seconds per cup and is constant. Customers arrive at a mean rate of 80 per hour,
and this rate is Poisson-distributed.
Determine:
a. The average number of customers waiting in line.
b. The average time customers spend in the system.

c. The average number in the system.

Answer :
Step 1
A vending machine dispenses hot chocolate or coffee. It does this in 30
seconds.

Therefore, the vending or service rate = 2 per minutes of 120 per hour.

Customer arrive at a mean rate, which is Poisson distributed, of 80 per hour.

Step 2

a.

The average number of customer waiting in line is:

Average number of customers waiting in line = 

Since service time is constant:

Therefore, average number of customers waiting in line is

Step 3

b.

Average time customers spend in the system is:


Therefore, the average time the customers spend in the system is

Step 4

c.

The average number in the system is given by:

Therefore, the average number in the system is

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