Immediate Predecessor(s) Estimated Activity Duration (In Days)
Immediate Predecessor(s) Estimated Activity Duration (In Days)
Immediate Predecessor(s) Estimated Activity Duration (In Days)
A NONE 2
B A 4
C A 6
D B 5
E C,D 8
F D 7
G C 5
H E,F,G 3
A None 5
B None 8
C A 6
D None 9
E C 5
F D 5
G F 2
H B 4
I E,H,G 5
Mean arrival rate (λ) is 3 per eight hour day i.e. 0.375 call per hour
Step 2
(a)
This is a case of single server, exponential service time i.e. M/M/1 model
(Refer book for cases)
Calculate the average number of customers awaiting repairs (Lq) using the
following formula as shown below:
Step 3
(b)
Calculate the system utilization (?) using the following formula as shown
below:
Step 4
(c)
Calculate the amount of time during an eight-hour day that serviceman not
on a call using the following formula as shown below:
Step 5
Step 6
(d)
Calculate the probability of two or more customers in system (P >2) using the
following formula as shown below:
Answer :
Step 1
A vending machine dispenses hot chocolate or coffee. It does this in 30
seconds.
Therefore, the vending or service rate = 2 per minutes of 120 per hour.
Step 2
a.
Step 3
b.
Step 4
c.