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    KM Assignment by Amarnath

    Uploaded by

    Amar Nath Babar
    The document discusses knowledge management strategies and approaches. It provides details on: 1) Four main strategies for developing a knowledge management strategy including stating business objectives, identifying available knowledge resources, analyzing how knowledge can be leveraged, and increasing awareness of knowledge management. 2) The three main approaches to knowledge management - the process approach which uses formal systems and technologies, the practice approach which focuses on building communities to share tacit knowledge, and best practices which identifies effective organizational methods. 3) The differences between tacit knowledge which is experience-based and difficult to share, versus explicit knowledge which is codified and easier to document and transfer.

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    KM Assignment by Amarnath

    Uploaded by

    Amar Nath Babar
    18 views3 pages
    The document discusses knowledge management strategies and approaches. It provides details on: 1) Four main strategies for developing a knowledge management strategy including stating business objectives, identifying available knowledge resources, analyzing how knowledge can be leveraged, and increasing awareness of knowledge management. 2) The three main approaches to knowledge management - the process approach which uses formal systems and technologies, the practice approach which focuses on building communities to share tacit knowledge, and best practices which identifies effective organizational methods. 3) The differences between tacit knowledge which is experience-based and difficult to share, versus explicit knowledge which is codified and easier to document and transfer.

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    The document discusses knowledge management strategies and approaches. It provides details on: 1) Four main strategies for developing a knowledge management strategy including stating business objectives, identifying available knowledge resources, analyzing how knowledge can be leveraged, and increasing awareness of knowledge management. 2) The three main approaches to knowledge management - the process approach which uses formal systems and technologies, the practice approach which focuses on building communities to share tacit knowledge, and best practices which identifies effective organizational methods. 3) The differences between tacit knowledge which is experience-based and difficult to share, versus explicit knowledge which is codified and easier to document and transfer.

    Copyright:

    © All Rights Reserved
    Download as DOCX, PDF, TXT or read online from Scribd
    Download as docx, pdf, or txt
    18 views3 pages

    KM Assignment by Amarnath

    Uploaded by

    Amar Nath Babar
    The document discusses knowledge management strategies and approaches. It provides details on: 1) Four main strategies for developing a knowledge management strategy including stating business objectives, identifying available knowledge resources, analyzing how knowledge can be leveraged, and increasing awareness of knowledge management. 2) The three main approaches to knowledge management - the process approach which uses formal systems and technologies, the practice approach which focuses on building communities to share tacit knowledge, and best practices which identifies effective organizational methods. 3) The differences between tacit knowledge which is experience-based and difficult to share, versus explicit knowledge which is codified and easier to document and transfer.

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    of 3

    Knowledge Management

    Assignment-1
    Submitted By -
    Amarnath Babar.
    MBA 2nd Year

    Q 1. Explain the strategies and approaches of knowledge management?

    Ans: Strategies:
    A knowledge management strategy is a plan of action that outlines how your organization
    will manage company information, data, and knowledge to improve your productivity and
    efficiencies. The most successful of these strategies are closely aligned with individual
    department and company-wide objectives.
    1) Stated Business Strategy and Objectives − It should have products or services, target
    customers, referred distribution or delivery channels, characterisation of regulatory
    environment, mission or vision statement.
    2) Description of Knowledge-Based Business Issues − Need for collaboration, need to level
    performance variance, need for innovation, and need to address information overload.
    3) An Inventory of Available Knowledge Resources − Knowledge capital, social capital,
    infrastructure capital.
    4) An Analysis of Recommended Knowledge Leverage − Points that briefs what can be done
    with the above-identified knowledge and knowledge artefacts and lists Knowledge
    management projects that can be undertaken with the intent to maximise ROI and business
    value.
    Knowledge management strategy also helps in

     Increase awareness and understanding of KM in your organisation


     communicate good KM practice give a clear
     communicable plan about where you are now, where you

    Approach:
    There are three approaches process approach, practice approach and best practices.
    1. THE PROCESS APPROACH: The process approach attempts to codify organizational
    knowledge through formalized controls, processes, and technologies. Organizations adopting
    the process approach may implement explicit policies governing how knowledge is to be
    collected, stored, and disseminated throughout the organization. The process approach
    frequently involves the use of information technologies to enhance the quality and speed of
    knowledge creation and distribution in the organizations. These technologies may include
    intranets, data warehousing, knowledge repositories, decision support tools, and groupware.
    2. THE PRACTICE APPROACH: In contrast, the practice approach to knowledge
    management assumes that a great deal of organizational knowledge is tacit in nature and that
    formal controls, processes, and technologies are not suitable for transmitting this type of
    understanding. Rather than building formal systems to manage knowledge, the focus of this
    approach is on building the social environments or communities of practice necessary to
    facilitate the sharing of tacit understanding. Communities of practice (COPs) are groups of
    individuals with a common professional interest who work together informally. Within such a
    community, individuals collaborate directly, teach each other, and share experiences. Today,
    many of these are on the Web acting as virtual (or Internet) communities in social networking
    sites.
    3. BEST PRACTICES: Best practices are the activities and methods that the most effective
    organisations use to operate and manage various functions.

    Q 2. Difference between tactics and explicit in knowledge management?

    Ans: A) Tacit knowledge (knowing-how): knowledge embedded in the human mind through
    experience and jobs.
    a) Dynamically created
    b) Difficult to capture and codify
    c) Difficult to share
    d) Has high value
    e) Hard to document
    f) Hard to transfer/teach/learn

    B) Explicit knowledge (knowing-that): knowledge codified and digitised in books,


    documents, reports, memos, etc.
    a) Context independent
    b) Easily documented
    c) Easy to codify
    d) Easy to share
    e) Easily transferred
    f) Exists in high volume

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