Lisa Van Krieken has over 15 years of experience in office administration, customer service, and research. She has excellent communication, organization, and computer skills. Her previous roles include front desk receptionist at Massey Centre for Women, office records technician at McCarthy Tetrault LLP, customer support technician at RICOH CANADA, and research analyst at CAMH. She is proficient in Microsoft Office, Adobe Acrobat, and various phone and copy systems. Lisa holds certificates in areas such as Microsoft Windows, TEFL, and office administration.
Lisa Van Krieken has over 15 years of experience in office administration, customer service, and research. She has excellent communication, organization, and computer skills. Her previous roles include front desk receptionist at Massey Centre for Women, office records technician at McCarthy Tetrault LLP, customer support technician at RICOH CANADA, and research analyst at CAMH. She is proficient in Microsoft Office, Adobe Acrobat, and various phone and copy systems. Lisa holds certificates in areas such as Microsoft Windows, TEFL, and office administration.
Lisa Van Krieken has over 15 years of experience in office administration, customer service, and research. She has excellent communication, organization, and computer skills. Her previous roles include front desk receptionist at Massey Centre for Women, office records technician at McCarthy Tetrault LLP, customer support technician at RICOH CANADA, and research analyst at CAMH. She is proficient in Microsoft Office, Adobe Acrobat, and various phone and copy systems. Lisa holds certificates in areas such as Microsoft Windows, TEFL, and office administration.
Lisa Van Krieken has over 15 years of experience in office administration, customer service, and research. She has excellent communication, organization, and computer skills. Her previous roles include front desk receptionist at Massey Centre for Women, office records technician at McCarthy Tetrault LLP, customer support technician at RICOH CANADA, and research analyst at CAMH. She is proficient in Microsoft Office, Adobe Acrobat, and various phone and copy systems. Lisa holds certificates in areas such as Microsoft Windows, TEFL, and office administration.
SKILLS “Lisa has excellent communication skills, is extremely organized, reliable and computer literate. Lisa can work independently and is able to follow through to ● A friendly professional with ensure the job gets done.” (Ekua Asabea Blair. CEO of Massey Centre) excellent phone manners, detail oriented and well organized. EXPERIENCE ● Strong written, verbal, interpersonal and communication Massey Centre for Women Front Desk Receptionist 2015 - 2019 skills to e ectively listen.
❖ Greeted visitors, responded to calls daily to book client appointments, ● Exceptional computer skills with answered service inquiries and assisted in creating reports of the ability to set up audio/visual programs and event fundraising for all departments. equipment for seminars and
❖ Excellent knowledge of computer software and technology which presentations. Able to share assisted the CEO, directors and other supervisors prepare secured files and maintain documentation, letters, reports, newsletters, brochures and flyers. confidentiality. ❖ On various volunteer committees to support the o ce, in addition I created technical documentation for the new Cisco Phone System, TECHNICAL SKILLS Xerox Photocopier and other devices.
● Certificate in Microsoft Windows McCarthy Tetrault LLP O ce Records Technician 2013 - 2015 ● Able to create web pages and data ❖ Filled and organized over 200 files weekly. Maintained files, records, information systems and other confidential information. ● Proficient in Microsoft O ce
❖ Responded to inquiries and created secured orders, received, and online, Windows 10, Windows 7 distributed sensitive information. Assisted over 200 employees and XP, (Outlook, Word, Excel, creating secured files. PowerPoint). ❖ Assisted in classified file managing system. To maintain ● Skilled in Adobe Acrobat Suite confidentiality files are created with a numbering system and not ● Exceptional use of the Meridian & with a file name. Created orders according to the secured system. Cisco Phone System & RICOH CANADA Customer Support Technician 2011 - 2013 Switchboards
❖ WHILE WORKING FOR RICOH CANADA, I WAS OFFERED A EDUCATION PERMANENT POSITION AT MCCARTHY TETRAULT LLP TEFL Certification 2019 ❖ Photocopied large packages with professional binding for a Course professional law firm Windows O ce Seneca College 2011 ❖ Prepared over 5,000 itemized packages within a week and Certificate mass-mailed to over 4 divisions *Training in Microsoft O ce Programs (Word, Excel, Power Point)*
CAMH Research Analyst 2006 - 2010 Administration CALC 2009
Certificate ❖ Research Analyst to Dr. Christine Wekerle, Dr. Eman Leung and Dr.
Randy Weachter. In addition I created the “ocas portal IT (CPD) Seneca College 2007 (www.ocas.org)” to upload articles and presentations Diploma (4th semester)
❖ Worked with Freeform Solutions to create a Data Dictionary of 1500 ECE Mothercraft College 2004 columns with over 25,000 records to run queries in SPSS and SAS, Diploma which exports in Microsoft O ce Excel
❖ Created a 3 part survey in Microsoft Access (the program remembered where the user left o by entering the client number)