Managerial Purpose

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Organizational

Behavior
By M. Shahid
Lecturer in Business Administration & Economics
Faisalabad Campus
U.E
BBA 6th (Hons) / MBA 4th (3.5 years)
Managerial Perspectives on
Organizational Behavior IN
Development of OB Model
Purposes of this Topic:
• Understand the basics of human behavior
• Understanding importance of individuals, Groups, in
groups; in development of organizational model.
• Impact of different variables on organizational model.
• How the knowledge of humans can help manager in
organizational perspective in development of OB
model.
• Managerial perspective on organizational behavior
while developing OB model.
Use the following link
• https://www.youtube.com/watch?v=oEuXSDXol7A&list=PLf
XqU8lq0Xi9zlHv0wvof5ggNvXatN9A0&index=4
Today’s Topics
Managerial Perspectives on Organizational
Behavior

Organizational behavior is not a


designated function or area. Rather, it is a
perspective or set of tools that all
managers can use to carry out their jobs
more effectively.
A Knowledge of Organizational Behavior
Helps Managers:

Better Understand the Better Interact with


Behavior of Those Colleagues, Peers, and
Around Them Co-Workers

Better Understand the Better Interact with


Basic Issues of Suppliers, Customers,
Leadership and Competitors
Understanding Work
Behavior

Manager’s Role Includes:


❶ Observing and recognizing the differences
❷ Studying relationships between variables that
influence individual behavior
❸ Discovering and predicting relationships
8
Part-I The Individual
• Ability & Learning
• Values, Attitudes and Job Satisfaction
• Personality & Emotions
• Perception & Individual Decision Making
• Basic Motivation Concepts
• Motivation and its Applications
Understanding the
Basics of Human
Behavior
Heredity Individual Environment
Differences
Framework

Abilities Work-Related
Values Attitudes
and Skills

Work-Related
Behaviors
Demographic Factors
Demographic factors include a number of individual
differences that influence behavioral choices

Nationality
Race Age

Socioeconomic Educational
Background Attainment
Gender
Biographical
Characteristics

Age Gender

Marital
Tenure
Status

Prentice Hall, 2001 Chapter 2 13


Variables Influencing
Individual Behavior
The Person
• Skills & abilities The Environment
• Personality • Organization
• Perceptions • Work group
• Attitudes • Job
•Values • Personal life
• Ethics

Behavior
B = f(P,E)
Individual Differences
To Understand Individual
Differences a Manager Must

Study relationships
Observe and between variables
Discover
recognize the that influence
relationships
differences individual
behavior
Why focus on
individuals?
A lot of athletes say they want to
be part of a cohesive team—but
they also want their name printed
on the back of their jerseys in
6-inch-high block letters.
-S.P.Robbins
Personality
Self-concept Attitudes
Internal processes Emotions Behavior
Values Abilities
Individual Differences
• Individual Differences
• Personal attributes that vary from one person to another.
• Individual differences include personality, attitudes, perception, and
creativity.
Model of Organizational Behavior
• Independent variables
• Individual
• Group
• Organizational

• Dependent variables
• Attitudinal
• Performance-related

Prentice Hall, 2001 Chapter 1 21


Productivity

Absenteeism
The
Turnover Dependent
Variables
Organizational
Citizenship

Job Satisfaction

Prentice Hall, 2001 Chapter 1 22


MARS model of behaviour and
performance

Role
perceptions

Motivation
Individual
behaviour and
performance
Ability

Situational
factors
Employee ability
Natural aptitudes and learned capabilities required to
successfully complete a task
•competencies − personal characteristics that lead to
superior performance
•person − job matching
• select qualified people
• develop employee
abilities through training R
M
• redesign job to fit BA
person's existing abilities R
A S
Employee role perceptions
Beliefs about what behaviour is required to achieve the
desired results:
• understanding what tasks to perform
• understanding relative importance of tasks
• understanding preferred behaviours to accomplish tasks
Situational factors

Environmental conditions beyond the individual’s


short-term control that constrain or facilitate
behaviour
• time
• people
• budget
• work facilities
Types of work-related behaviour

Joining the
organisation

Exhibiting Remaining
organisational Types of with the
citizenship work-related organisation
behaviour
Performing Maintaining
required work
tasks attendance
Performance
Why Do We Care?
Ability

PERFORMANCE

Motivation Opportunity
Performance =
f (Ability, Motivation, Opportunity)
The Psychological Contract
Contributions from Inducements from the
the Individual Organization

- Effort - Pay
- Ability - Job Security
- Loyalty - Benefits
- Skills - Career Opportunities
- Time - Status
- Competencies - Promotion Opportunities
The Person-Job Fit
• Person-Job Fit
•The extent to which the contributions made
by the individual match the inducements
offered by the organization.
to p
’ s s
e t r e
L t he
i
Summary
Understanding the
Basics of Human
Behavior
Variables Influencing
Individual Behavior
The Person
• Skills & abilities The Environment
• Personality • Organization
• Perceptions • Work group
• Attitudes • Job
•Values • Personal life
• Ethics

Behavior
B = f(P,E)
Types of work-related behaviour

Joining the
organisation

Exhibiting Remaining
organisational Types of with the
citizenship work-related organisation
behaviour
Performing Maintaining
required work
tasks attendance

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