P82ConsoleServiceManual 20039 181

Service Manual
Experience™ Series
P62 & P82 Consoles
Contents
Introduction 1
Safety Guidelines 3
Safety guideline you need to know and follow: 3
General Information 5
Orientation Convention 5
Controls and Indicators 6
Motion Control Icons 7
Console I/O Port Diagram 8
P82 console 9
P62 console 10
Tools 11
Fastener Torque Specifications 11
Parts 12
Cleaning Solutions 12
Electrical Requirements 12
Input Power 13
Earth ground requirements 13
Operation Verification 14
Verification Tests 14
Console Installation and Removal 17
About 17
Console I/O Port Diagram 17
P82 console I/O port diagram 17
P62 console I/O port diagram 18
Removal Procedure 20
Installation Procedure 22
Basic Installation Steps 22
Page ii
Locating the Interface Cables and Hardware 22
Installing the Power Supply 24
Installing the Console 24
Updating the operating system software 28
Registering the console 28
System Settings Setup (Display & Workout Limits) 29
TV Channel Guide Setup 29
Media Adapter Console Setup 29
Verify the console operation 29
Setup and Configuration 31
About 31
Topic Content 31
Cloning the System Settings 32
About 32
Exporting the system settings 32
Importing the system settings 32
Cloning the TV Channel Guide 34
About 34
Exporting the TV Channel Guide 34
Importing the TV channel guide 34
Scanning the TV Channel Guide 36
About 36
Using SCAN to create the channel guide 36
Registering the Console 37
About 37
Console Internet Setup 37
Register the console 37
Media Adapter Consoles 39
About 39
Page iii
Setup and configuration 39
System Software 40
About 40
How to find the operating system software versions 40
Console shortcut - operating system software version 40
How to find the operating & component system software versions 41
How to Update the console operating system software 41
Download the latest operating software version 41
Installing the operating system software 42
Rescue microSD card software install 43
When to use the Rescue microSD card 43
Rescue microSD card update procedure 43
Standard Service Menus 46
About 46
Service Access Codes 46
How to Access the Service Menus 47
Service menu access 47
Touchscreen Calibration shortcut 47
Debug Information Report shortcut 48
Navigating the Service Menus 48
P82 consoles 48
P62 consoles 49
Service Menu (51765761) 50
Settings Menu 50
About menu 51
53
Equipment Usage menu 53
Maintenance menu 53
System Settings menu 55
Page iv
System Tests menu 59
Club Settings Service Menu (5651565) 62
Replacement Procedures 64
About 64
Available Replacement Procedures 64
P82 Console Cover Replacement 65
About 65
Procedure 65
Troubleshooting 68
About 68
Introduction To Troubleshooting 68
Basic Steps 68
Validate the customer reported issue: 68
Verify the Input Power (Powered units only) 69
Verify that the console is operating correctly 69
Review the Error Log or CPA Event Log for any active error codes 69
Verify (reproduce) the issue. 70
Perform hardware validation diagnostic tests 70
Verify Club Settings 70
Verify that there are no new error codes 70
Verify service bulletins 70
Standard Error Codes 71
About 71
Viewing Error Codes (Error Log & Event Log) 72
Error Code and Troubleshooting Guide 72
Troubleshooting with Error Codes 72
CPA Event Log 74
About 74
Touchscreen Console (P62, P80, and P82) CPA Event Log 75
Page v
Active Status Light (ASL) 77
About 77
ASL Light Equipment Location 77
ASL Overview 78
ASL States 79
ASL Settings and Functions 80
Preventive Maintenance 83
About 83
Maintenance Schedule 83
Parts 84
About 84
P82 Console Parts 85
P82 - Exploded View Diagram 85
P82 - Parts List 86
P62 Console Parts 87
P62 - Exploded View Diagram 87
P62 Parts List 88
Appendix A : Edition Information i
Edition i
Additional Documentation i
Copyright i
Appendix B : Notices and Safety ii
Trademarks ii
Intellectual Property ii
Warranty ii
Safety Notices ii
Service Safety Guidelines iii
Page vi
1 Introduction
Introduction
If you are not a Precor certified servicer, you must not attempt to service any Precor Product.
Call your dealer for service.
WARNING: This service documentation is for use by Precor certified servicer pro-
viders only. Personal injury can result from electrical shock and/or mechanical mov-
ing parts.
This manual provides service information for the Experience™ Series P62 and P82 series con-
soles:
This document contains information required to service and maintain the console including:
general product information, operation verification, adjustment calibration, replacement, and
troubleshooting procedures and preventative maintenance scheduled tasks.
NOTE: This document provides information to service the P 62 and P82 consoles

only. For base equipment service documentation, refer to the particular base equip-
ment service manual.
Additional Documentation
There is also an online web version if you have internet access at: Online Service Manual
See Also
"General Information" on page 5
Page 1
1 Introduction
"Safety Guidelines" on the facing page

"Operation Verification" on page 14
"Standard Service Menus" on page 46
Page 2
1 Introduction
Safety Guidelines
Safety Guidelines
WARNING: Only Precor certified servicers and technicians are permitted to service
Precor products. Personal injury can result from electrical shock and/or mechanical
moving parts.
Safety guideline you need to know and follow:

l Read and follow all Warning notices to protect yourself from personal injury.
l Read and follow all Caution notices to prevent damage to the equipment.
l Read the owner’s manual and follow all operating instructions.
l Operate the equipment on a solid, level surface.
l Visually check the equipment before beginning service or maintenance operations. If it
is not completely assembled or is damaged in anyway, do not attempt to operate the
equipment.
l Never place liquids on any part of the equipment while performing service.
l To prevent electrical shock, keep all electrical components away from water and other
liquids.
l Do not use accessory attachments that are not recommended by the manufacturer.
Non-OEM accessories can cause injuries.
l Do not stand or climb on the handlebars, display enclosure or cover.
l On a self-powered unit, it will either be necessary to either equip the unit with the
optional external power supply or have an assistant pedal on the unit while voltage
measurements are being taken. Because of the danger of working on the unit while it is
in motion using the optional external power supply is strongly recommended.
l On ATM units when the stairarms are in motion; the generator will operate and produce
potentially hazardous voltages even when the battery is disconnected.
l On AMT units with Cardio Theater PVS units will have external power supply and
coaxial cable routed through the bottom of the unit to the top of the display console.
Cord management must be maintained
l On ATM units, a pinching hazard exists when the unit is operated. It is possible to ser-
iously pinch a finger. The AMT can be mechanically locked by inserting a screwdriver
through the primary sheave and frame.
l On treadmills, removing the hood exposes high voltage components and potentially dan-
gerous machinery. Exercise extreme caution when you perform maintenance pro-
cedures with the hood removed.
When servicing the equipment:
l During service operations you will be very close to moving machinery and voltage bear-
ing components:
Page 3
1 Introduction
Safety Guidelines
o Remove jewelry (especially from ears and neck),

o Tie up long hair,
o Remove neck ties, and
o Do not wear loose clothing
See Also
"Notices and Safety" on page ii
"Safety Notices" on page ii
Page 4
2 General Information
Orientation Convention
General Information
The P62 and P82 are touchscreen consoles that provide the user interface and machine con-
trol functions for the Precor 680, 780, and 880 line of cardiovascular equipment including
Treadmills "TRM", Elliptical Fitness Crosstrainers™ "EFX®", Adaptive Motion Trainers®
"AMT®", Recumbent "RBK" and Upright "UBK" bikes.
Both consoles support the Standard Service & Diagnostic menus utilized across Precor cardio
machines used by technicians to service and maintain the equipment, see "Standard Service
Menus" on page 46. However, there are minor differences in the hardkey and display softkey
functionality, see "Navigating the Service Menus" on page 48.
Console system software is easily updated and kept current using a USB flash drive con-
nected to the chin USB port used to upload software files. The same chin USB port makes it
easy to clone (export/import) system settings and TV Channel Guide mappings between con-
soles.
These consoles also support the Active Status Light (ASL maintenance and machine oper-
ating status light. The console provides the user interface, status information, and control func-
tions for the ASL, see " Active Status Light (ASL)" on page 77.
The P62/P82 consoles are powered from an external AC/DC power adapter plugged into the
facility 115 VAC power outlets, except for treadmills. On treadmills, the AC/DC adapter is
spliced into the treadmill MC input power allowing the console power to be controlled by the
treadmill ON/OFF power switch.
Orientation Convention
The equipment orientation (front, right, left, back) used in manual is referenced to a user stand-
ing on the equipment facing the console.
Console Orientation
Page 5
Controls and Indicators
ID Description
Left
Right
Front
Back
Controls and Indicators
Mechanical single and dual motion controls are used to vary the speed (resistance) and incline
levels with values shown on displays located directly above the control. There is also other
switches that control the media functions such as volume and TV channels. The P82 also
provides an audio headphone jack and USB power supply for charging mobile devices. An
LCD touchscreen display provides user workout program control and exercise monitoring
information, interface for the Preva™ Network, television (either analog or IPTV), and ser-
vice/maintenance software.
Page 6
Motion Control Icons
ID Part
Pause
Incline or stride
height* indicator
Intensity or res-
istance indic-
ator*
Volume up/dwn
Channel up/dwn
Mute
Audio jack
(Headphone
"HP" jack)
USB port (char-
ger/SW
updates)
Notes * Stride height
indicator for
AMT only.
** Incline indic-
ator only on the
dual-motion con-
trols.
Motion Control Icons

Each exercise machine type has a unique set of console motion control icons. Depending on
the machine type and model, the console can be fitted with either a single or a dual motion con-
trol. The icons can also be used to identify which product type the console is designed to work
with,
The P82 console cannot be used between different machine product types (i.e. treadmills and
AMTs). However, the same P82 can also be used on different product lines within the same
product type. For example, a treadmill P82 could be used on either the TRM 700 line or TRM
800 line treadmills.
Page 7
Console I/O Port Diagram
Motion Control ICONS Machine Type: ICON Metric(s)
Treadmill (TRM): INCLINE, SPEED
Elliptical (EFX): INCLINE, RESISTANCE
AMT: STRIDE HEIGHT, RESISTANCE
UBK & RBK bikes: RESISTANCE
Climber (CLB) : STEP RESISTANCE
Note: Consoles are specific to a particular cardio machine type and cannot be used
on a different type of machine. You can use the motion control icons to determine
which machine type the console is designed to work with.
l P62 I/O Port Diagram, see "P62 console" on page 10.

l P82 I/O Port Diagram, see "P82 console" on the facing page.
Page 8
P82 console
CONNECTOR INTERFACE CONNECTOR/DEVICE

LOCATION DESCRIPTION TYPE
COMM Data Cable(1) RJ45 eight pin modular (flat gray
Data cable).
Ethernet (LAN) Cable(1) RJ45 eight pin modular (round black
LAN cable).
E-Stop Switch Cable Six pin strip, keyed.
(TRM Only)
RF (TV) Cable F-Type coax.
HHHR Sensor Input Cable Four pin strip, keyed.
Console DC Input Power Two pin plug.
CSAFE(2) Not Used.
DEBUG Port(2) OEM use only.
Media Adapter HDMI Video/Au- HDMI connector
Page 9

dio cable(3)
Media Adapter IR Transmitter 3- pin plug
cable(3)
microSD mass storage .microSD memory card
Notes:
(1) Be careful to NOT connect the COMM Data Cable to the Ethernet input port
which can damage the CPA board.
(2) Do not connect cables to this port.
(3) Optional Media Adapter cables.
P62 console

COMM Data Cable(1) Black color RJ45 eight pin modular
(flat gray Data cable).
Ethernet (LAN) Cable(1) Silver color RJ45 eight pin modular
connector (round black LAN cable.
Page 10
Tools

(TRM Only)
RF (TV) Cable with Isolator F-Type coax
DC Input Power Two pin plug (see )
Ferrite cable clamp The input power cable must be

looped thru the ferrite cable clamp.
Notes:
Tools
Required repair tools and service items.
Tools/Service Items Tools/Service Items

US and Metric Hex Key set 7/16 " RF coax conn torque wrench 2.4 in-lbs (0.271
Nm)
DVM Multimeter Compatible heart rate chest strap (supports Polar
GymLink) or Precor heart rate chest strap, PN
PPP0000AT190012101)
…Standard and Philips screw driver
set
Fastener Torque Specifications
This table provides a summary of system fasten torque specifications.
Page 11
Parts
System Component Specification

RF Coax Connector 2.4 in-lbs (0.271 Nm)
Plastic Cover Screws 20 in-lbs (2.3 Nm)
Flathead Screws 25 in-lbs (2.8 Nm)
Console Fasteners 180 in-lbs (20 Nm
.
Parts
IMPORTANT: Always purchase OEM replacement parts and hardware from Precor.
If you use parts not approved by Precor, you could void the Precor Limited Warranty.
Use of parts not approved by Precor may cause injury.
Exploded View Diagram and Parts List

This document provides a copy of the parts Exploded View Diagram and Parts Identification
List that you can use as a quick reference, see "Parts" on page 84. It is recommended that ser-
vicers go to the Precor Partner website Precor Partner Website to access the most current
parts information.
.
Cleaning Solutions
Wipe down equipment with recommended cleaning solution. Use dry cloth to remove residue
solution.
l General: 1 oz. mild soap to 30 oz. water (Ex. Simple Green).
l Console and PVS: a diluted solution of one part 91% Isopropyl alcohol to one part
water.
CAUTION: Do not use acidic cleaners and do not spray directly onto the equipment
surfaces.
Electrical Requirements
Each P82 utilize an external 12 VDC / 50 W power supply.
Page 12
Electrical Requirements
The power supply AC input is plugged into the facility AC power outlet and the supply output
cable is connected to the console power input connector except for treadmills.
For treadmill installations, The power supply input power is hardwired to the line filter output
and the earth ground is directly connected to the line filter chassis ground tab (a power supply
adapter wire bundle is included with treadmill P82 installations).
CAUTION: A maximum of 10 consoles can be connected to one 20-amp dedicated

branch circuit. If the branch circuit has any other devices connected, the number of
P82 consoles must be reduced by the wattage of the other devices. .
Input Power
Console input: 12 VDC nominal (range: 8 VDC - 16 VDC), 50 W nominal (60 W max)
Ext Power Supply input: 100 - 240 VAC / 15 or 20 Amp
Earth ground requirements

l Self-powered equipment (EFX, AMT & Bikes): The earth ground is connected from the
facility power outlet earth ground through the power supply brick.
l Powered equipment (Treadmills): The power supply input power cables are connected
to the line filter output power tabs. The earth ground wire is connected directly to the line
filter chassis ground connector tab (a power supply adapter wire bundle is included with
treadmill P82 installations).
WARNING: For operator safety and to minimize electrostatic discharge conditions,
for AC self-powered equipment, the earth ground must be connected through the
power supply brick.
Page 13
3 Operation Verification
Verification Tests
Operation Verification
This section provides a method of verifying the P82 operation. Check the P82 operation at the
end of a maintenance procedure and when it is necessary to ensure that the console is oper-
ating properly.
Verification Tests
Operation/Verification Test
Verify that the TV cable, Ethernet LAN cable, and power cables are not caught on or
pinched by the equipment moving components, wheels, or frame.
Verify that the console powers up to the "Welcome" banner.
Verify that the console has the most current software version installed, update the soft-
ware as necessary, see "System Software " on page 40.
Do the following console Diagnostic System Tests (Settings > System Settings >
System Tests):
l Touchscreen Calibration: Follow screen prompts to complete test. When the
test is completed the console will automatically exit and return to the System
Tests menu.
l Touchscreen Test: Verify that there is a trace created that follows your finger
movement across the touchscreen surface. Select Finish to exit. move your fin-
ger and verify that a trace follows
l Backlight Test: Tests the display backlight brightness. Follow prompts to com-
plete test.
l RGB Test: Touch the screen to cycle through the test colors: Red, Green,
Blue, White, & Black. Returns to the System Tests menu when completed.
l Numeric Backlight Test: Tests the controls numeric display brightness.
Returns to the System Tests menu when completed.
l Numeric Display Test: Tests the controls numeric display. Returns to the Sys-
tem Tests menu.
Verify internet connectivity. Verify the following Connectivity parameters (System Set-
tings > Connectivity):
l Status: Connected
l IP Address: Should show a valid IP address, not 0.0.0.0.
Verify the TV Channel Guide (System Settings > TV Settings > Channel Guide):
1. Verify that available channels match the channel list (check with the facility oper-
ator).
Page 14
Verification Tests
2. Rename the channels if necessary.
3. Set the default channel, if applicable.
Verify the movement controls:
l INCLINE and SPEED (TRM)
l INCLINE and RESISTANCE (EFX)
l STRIDE HEIGHT, RESISTANCE (AMT)
l RESISTANCE (UBK/RBK bikes, CLB)
Verify the handlebar HR sensosr and the wireless chest strap heart rate monitor
(HRM) function:
Handheld handlebar HR sensor test
1. Start a workout and grasp the left and right handlebar heart rate sensors. The
heart icon will blink for approximately 10 seconds while the heart rate is being
computed. You must maintain contact with both metal HR sensors on each
handlebar to ensure an accurate measurement.
2. Within approximately ten seconds, your heart rate number appears in the
HEART RATE (HR) display. Perform the following checks if the HR number
does not appear:
a. Verify that the HR cable is properly connected.
b. If the HR test failed, repeat the test with a different person. In rare
instances, the handlebar sensors may not work properly for a few indi-
viduals.
Wireless HR Test Strap Test
Use a touchscreen (P62, P80, and P82) compatible commercially available heart rate
chest strap to verify the wireless heart rate function (Any chest strap that supports
Polar GymLink technology or you can purchase a chest strap from Precor, pn
PPP0000AT190012101) .
1. Put on the heart rate chest strap and verify that the chest strap is operating cor-
rectly on a different machine and touchscreen console.
2. Then move to the test machine and console and verify that the test console wire-
less heart rate function is operating correctly and is properly indicating your
heart rate.
DO NOT hold onto the handlebars during this measurement or you’ll override
the chest strap HR results.
Alternative Test Method
If you have a Precor Polar HRM simulator transmitter test box (Precor PN:
PPP000000020045101), then use the test box to verify the wireless heart rate func-
Page 15
Verification Tests
tion.
1. Switch on the HRM simulator transmitter test box and verify the console is prop-
erly indicating the test box transmitted heart rate.
Verify the media controls and output.
1. Select QUICKSTART and verify the following media controls and outputs:
l Channel up/down controls
l Headphone jack (connect headphones)
l Volume up/down controls
l Verify the USB port charger function (connect a smart phone or other
USB media device).
Page 16
4 Console Installation and Removal
About
Console Installation and Removal
About
This procedure provides instructions to remove and install the P82 console.
The console armor is designed to attach to cardio equipment bases ( including the EFX, TRM,
AMT, and RBK/UBK bikes) that use a universal four bolt mounting plate. The number of inter-
face cables that connect to the console will vary depending on the console type (standard or
media adapter models) and the type of equipment.

P82 console I/O port diagram

COMM Data Cable(1) RJ45 eight pin modular (flat gray
Data cable).
Page 17

Ethernet (LAN) Cable(1) RJ45 eight pin modular (round black
LAN cable).
(TRM Only)
RF (TV) Cable F-Type coax.
Console DC Input Power Two pin plug.
CSAFE(2) Not Used.
DEBUG Port(2) OEM use only.
Media Adapter HDMI Video/Au- HDMI connector

dio cable(3)
Media Adapter IR Transmitter 3- pin plug
cable(3)
Notes:
(2) Do not connect cables to this port.
(3) Optional Media Adapter cables.

Page 18

COMM Data Cable(1) Black color RJ45 eight pin modular
(flat gray Data cable).
Ethernet (LAN) Cable(1) Silver color RJ45 eight pin modular
connector (round black LAN cable.
(TRM Only)
RF (TV) Cable with Isolator F-Type coax
DC Input Power Two pin plug (see )
Ferrite cable clamp The input power cable must be

looped thru the ferrite cable clamp.
Notes:
Page 19
Removal Procedure
Removal Procedure
Removal Procedure
1. If the console is operable, create a cloned system settings USB flash drive, see "Con-
sole Installation and Removal" on page 17. This will save both the system settings and
TV channel list to the USB drive. This USB drive will be used to configure the replace-
ment console.
TIP: Creating a cloned system settings USB drive (exporting the system settings)
allows you to clone (import system settings) the system settings and TV channel list to
the replacement console.
2. Disconnect (or switch OFF) the console power:

a. For treadmills, switch the ON/OFF circuit breaker OFF.
b. For self-powered equipment, unplug the console power supply input power cord.
3. For treadmill installations, remove the treadmill dash back cover, see the treadmill Ser-
vice Manual (download from the Precor Partner's website). Retain part(s) and/or
fastener(s) for installation.
4. Remove the console lower bezel cover, see "P82 Console Cover Replacement" on
page 65. Retain bezel cover for installation.
5. Remove the four 5/32" (4 mm) hex key console mounting bolts. Retain part(s) and/or
Note: All Precor equipment bases use a four bolt console mounting plate to secure
the console. Treadmills require the rear dash cover to be removed to access the con-
sole mounting fasteners.
6. Tilt the console rearward away from the dash and set the console armor onto the mount-
ing plate hook.
Page 20
Removal Procedure
7. Carefully remove the console-base interface cables. Disconnect the following cables,
see "P62 console I/O port diagram" on page 18 or "P82 console I/O port diagram" on
page 17.
a. E-Stop Safety Switch cable (Treadmills only).
b. COMM Data cable .
c. Ethernet (LAN) cable .
d. HHHR cable .
e. Power cable .
l On P62 consoles, remove the cable from the ferrite cable clamp .
f. RF (TV) Coax cable :

l On P62 consoles, remove the RF cable from the TV tuner isolator (the isol-
ator is part of the P62 TV tuner assembly)
Media Adapter Consoles
a. Media Adapter HDMI Video/Audio cable .
b. Media Adapter IR Blaster cable
TIP: Before removing the cables, take a picture of the installed cable connections and
routing. These pictures can be used as a guide to reinstall the cables.
Page 21
Installation Procedure
8. Remove the console from the base.
Basic Installation Steps

Installing the console entails completing each one of the following basic steps:
1. "Locating the Interface Cables and Hardware" below (first time installations)
2. "Installing the Power Supply " on page 24 (first time installations or replacement).
3. "Installing the Console " on page 24
4. "Updating the operating system software" on page 28.
5. "Registering the console" on page 28
6. "System Settings Setup (Display & Workout Limits)" on page 29
7. "TV Channel Guide Setup" on page 29
8. "Verify the console operation" on page 29
Locating the Interface Cables and Hardware

(First time Installations only)
1. Locate hardware and interface cables.
a. Unpack the contents of the console shipping box:
l the Console
l the P82 Installation Guide (Literature kit package)

l the accessory box (contains interface cables and hardware).
b. Unpack the accessory box contents:
l the Ethernet (LAN) cable
l the RF (TV) cable
l the console power cable
l the AC/DC power adapter brick
l the adapter brick input power cord (self-powered machine)
l the adapter brick input power adapter cable (treadmills)
l the adapter brick output power cable
l the Entertainment Plate (Accessory Jack).
Page 22
l the IR Transmitter interface cable

l the HDMI cable
l the IR Transmitter module.
Cables and Hardware
Ethernet LAN Cable RF Coax Cable Entertainment Plate

(Accessory Jack)
Power Cable
AC/DC Adapter AC/DC Adapter

(Self-powered machines) (Treadmills)
Media Adapter cables/hardware
Page 23
IR Transmitter Cable* HDMI Cable* IR Transmitter Module*
Installing the Power Supply

(First time Installation or power supply replacement only)
1. Install the console power supply AC/DC adapter and cables:
Refer to the specific equipment Assembly Guide for instructions to install the console
power supply AC/DC adapter and cables. You can download the assembly guide from
the Precor.com website (go to the specific Cardio equipment home page, scroll down to
the "Brochures and Manuals" drop down menu and select the equipment specific 800
Line Assembly Guide.
Installing the Console

This procedure installs the console onto the equipment base.
1. For first time console installations, install the following console-base I/O cables : the Eth-
ernet cable , RF (TV) cable , and the entertainment plate on the base. Refer to
the equipment Assembly Guide for instructions (download from the Precor.com equip-
ment home page).
a. For Media Adapter consoles, also install the IR Transmitter cable , HDMI
cable , and IR Transmitter module. Refer to the Networked Fitness Media
Adapter Guide for installation instructions (download from the "Experience™ Ser-
ies P82 Console" home page (scroll down to the "Brochures and Manuals" select
drop-down box and select Network Fitness Media Adapter Guide.).
2. For treadmill installations, remove the treadmill dash back cover to gain access to the
console four mounting bolts, see the treadmill Service Manual (download from the Pre-
cor Partner's (Precor Connect) website.
3. Remove the console lower bezel, see "P82 Console Cover Replacement" on page 65.
4. Set the console armor onto the base mounting plate hook tilting rearward away from the
dash. The hook holds the weight of the console and allows room to route and connect
the interface cables.
Page 24
5. Install the following list of I/O interface cables. Hold the console while carefully routing
and connecting the I/O interface cables, see "Console I/O Port Diagram" on page 17.
a. RF (TV) Coax cable :

l On P82 consoles, route the RF cable from the base mounting post upward
through the console armor exiting through the upper left side, Connect the
RF cable to the RF Tuner input . Do not over tighten the RF coax con-
nector, torque to 2.4 in-lbs (0.271 Nm) (approx. finger tight).
l .On P62 consoles, route the RF cable from the base mounting post upward
through the top left side of the console armor continuing up the left side
bending right across the top of the armor opening connecting to the TV
tuner isolator coax cable input (the isolator is part of the P62 TV tuner
assembly). Do not over tighten the RF coax connector, torque to 2.4 in-lbs
(0.271 Nm) (approx. finger tight).
b. Power cable :
On P82 consoles, route the Power cable from the base mounting post upward
through the console armor exiting through the top center connecting to the con-
sole DC Power input port .
On P62 consoles, single loop the power cable through the ferrite cable clamp
exiting the top of the armor connecting to the input power port . Open the fer-
rite cable clamp and loop the power cable around and through the clamp one time
Page 25
then snap the clamp cover closed to secure the cable. Leave enough cable length
to reach the console power input port .
c. HHHR cable .:
l On P82 consoles, route the HHHR cable from the base mounting post
upward through the console armor exiting through the left side opening con-
necting to the HHHR PCA sensor input port .
l On P62 consoles, route the HHHR cable from the base mounting post
upward through the console armor exiting through the bottom right side
opening connecting to the HHHR PCA sensor input port
d. Ethernet (LAN) cable :

l On P82 consoles, route the Ethernet (LAN) cable from the base mounting
post upward through the console armor exiting through the right side open-
ing connecting to the console Ethernet (LAN) input port .
CAUTION: O P82 consoles, the microSD card can be inadvertently ejec-

ted while installing the Ethernet cable. Make sure the microSD card
remains properly seated after installing the Ethernet cable. .
l On P62 consoles, route the Ethernet (LAN) cable from the base mounting
post upward through the console armor exiting through the top right side
connecting to the console Ethernet (LAN) input port .
e. COMM Data cable :

l Route the cable from the base mounting post upward through the console
armor exiting on the right side connecting to the console COMM Data input
port .
l Route the cable from the base mounting post upward through the console
armor exiting on the top left side connecting to the console COMM Data
input port .
f. E-Stop Safety Switch cable (Treadmills only):

l On P82 consoles, route the cable from the base mounting post upward
through the console armor exiting on the right side connecting to the con-
sole E-Stop input port .
l On P62 consoles, route the cable from the base mounting post upward
through the console armor exiting on the top left side connecting to the con-
sole E-Stop input port .
Page 26
a. Media Adapter HDMI Video/Audio cable .
On P82 consoles, route the Media Adapter HDMI Video/Audio cable from the
base mounting post upward through the console armor exiting through the upper
left side connecting to the Media Adapter HDMI input port .
b. Media Adapter IR Blaster cable :
On P82 consoles, route the Media Adapter IR Blaster cable from the base mount-
ing post upward through the console armor exiting through the top connecting to
the console Media Adapter IR Blaster cable input port .
6. Carefully position the console onto the base equipment display mounting plate. While
positioning the console, push extra cable length down through the display plate center
hole and make sure the cables are not pinched between the console armor and base
mounting plate. Align the bolt holes and secure using the four 5/32" (4 mm) hex key
bolts. Before fully tightening the fasteners, verify the following items ant then fully tighten
the mounting bolts:
l All cables are fully connected and securely connected.
l Cables are not under tension, pinched, or blocking the console machine control
mechanism.
IMPORTANT: Only use mounting screws that came with the console hardware install-
ation kit or the screws that were removed during the console removal. The screw
length is important, if too long the covers may be damaged, if to short the console may
not be properly secured and will not provide sufficient electrical contact.
7. For treadmill installations, make sure that the cables that route along the front of the
dash from the mounting plate center hole to the left and right uprights are routed
through the plastic cable guides and secured using the attached flex ties.
Note: All Precor equipment bases use a universal four bolt mounting plate to attach
the console to the base unit.
Page 27
8. For treadmill installations, reinstall the treadmill dash back cover, see the treadmill
model specific Service Manual (download from the Precor Partner's website).
9. Power up the console:
a. For treadmills, connect the treadmill power cord and switch the ON/OFF circuit
breaker ON
b. For self-powered equipment, plug in the console power supply input power cord.
10. Verify that the console successfully powers up to the "Welcome" banner.
Updating the operating system software

The installed console may not have the latest operating system version installed. This pro-
cedure will download and update the console with the latest operating software version.
1. Update the console Operating System software to the most current version, see "How
to Update the console operating system software" on page 41.
Registering the console

This procedure provides instruction to register the console and base with Precor PBS (Preva®
Business Suite). The console must be connected to the internet to register the console.
Note: This procedure assumes that the facility internet service provider has provided
a wired Ethernet LAN connection.
1. Register the console, see "Registering the Console" on page 37.
Page 28
System Settings Setup (Display & Workout Limits)

This procedure configures the Display and Workout Limits settings.
1. If you have a previously cloned System Settings USB drive or you can create one from
another configured machine, then import the System Settings, see "Cloning the System
Settings" on page 32 and skip to "TV Channel Guide Setup" below. If not, continue pro-
cedure.
2. Verify that each of the Display settings are set to the facility settings, select System Set-
tings > Display, see "Display menu" on page 56.
l Default Language (default English)
l Measurement Units (default US Standard)
l Standby Mode Delay (default 15 minutes)
3. Verify that each of the Workout Limits are set to the facility settings, select System Set-
tings > Display, see "Workout Limits menu" on page 58.
l Maximum Workout Duration (default 120 minutes)
l Maximum Pause (default 30 seconds)
l Summary Time Out (default 60 seconds)
l CrossRamp Auto-Level [EFX (default 1), TRM (default 0)]
TV Channel Guide Setup

This procedure configures the TV Channel Guide
Note: This procedure assumes that the facility TV service provider has provided a
console compliant TV RF input signal.
Select one of the following methods to configure the TV Channel Guide:

1. If you have a previously cloned TV Channel Guide USB drive or you can create one
from another configured machine, then import the Channel Guide, see "Cloning the TV
Channel Guide" on page 34.
2. If you cannot import an existing Chanel Guide, then use the SCAN fundtion to create a
new Channel Guide from the TV RF input signal, see "Scanning the TV Channel
Guide" on page 36.
Media Adapter Console Setup

Use this procedure to setup and configure a media adapter console.
1. For media adapter setup and configuration information, see "Media Adapter Consoles"
on page 39.
Verify the console operation

1. Verify console operation and return to service, see "Operation Verification" on page 14.
Page 29
Page 30
5 Setup and Configuration
About
Setup and Configuration

About
This topic provides information to help you copy "clone" the system settings,TV channel
guide, and procedure to register the console.
Topic Content
"Cloning the System Settings" on the next page
"Cloning the TV Channel Guide" on page 34
"Scanning the TV Channel Guide" on page 36
"Registering the Console" on page 37
"Media Adapter Consoles" on page 39
Page 31
Cloning the System Settings

About
Cloning system settings allow you to easily copy system settings from one console (parent con-
sole) to many consoles (child consoles). This method copies the Connectivity, Display, Media,
and Workout Limits settings. Both the parent and child consoles must be mounted on the same
equipment type.
Basic steps
1. Export the parent console system settings to a USB flash drive, see "Exporting the sys-
tem settings" below.
2. Import the system settings from the parent console USB flash drive to the child console,
see "Importing the system settings" below.
Exporting the system settings

1. Insert a USB flash drive into the console chin USB port.
2. Access Service menu (51765761) > Settings menu.
3. Select System Settings > Manage Settings.
l If the "Please insert USB" message shows, either the USB drive was not inserted
or the USB drive format is not supported or is corrupted.

4. Select the Export to USB icon to begin the export system settings process.
5. Wait for the "Settings exported successfully to the USB drive" message and then select
OK to complete the system settings export.
6. Return to the "Welcome" banner and then remove the USB drive.
IMPORTANT: .Return to the "Welcome" banner before removing the USB drive.
Importing the system settings

1. Insert the cloned system settings USB drive into the child console chin USB port
3. Select System Settings > Manage Settings.
or the USB drive does contain a compatible system setting file.

4. Select the Import from USB icon to begin the export process.
5. Wait for the "Imported settings successfully" message and select OK to complete the set-
tings import.
6. Verify that the Connectivity, Display, Media, and Workout Limits system settings have
imported correctly.
Page 32

Page 33
Cloning the TV Channel Guide

About
Cloning the TV Channel Guide allows you to easily copy the TV channel guide list from one
console (parent console) to many consoles (child consoles).
Cloning the TV Channel Guide only copies the TV Channel Guide list, the TV signal and
format settings are not copied, refer to the console Owner's Manual and/or the Networked Fit-
ness Media Adapter Guide (downloadable from the precor.com console product website) for
more information.
Basic steps
1. Export the parent console TV Channel Guide to a USB flash drive, see "Exporting the
TV Channel Guide" below.
2. Import the TV Channel Guide from the parent console USB flash drive to the child con-
sole, see "Importing the TV channel guide" below.
Exporting the TV Channel Guide
1. Insert a USB flash drive into the console chin USB port.
3. Select System Settings > TV Settings.
4. Scroll down the TV Settings menu and select Export/Import Channels.
or the USB drive format is not supported or is corrupted.

5. Select the Export to USB icon to start the channel guide file export.
6. If successful, a "TV Channels successfully exported" message will show, select OK to
return to the TV Settings menu.
Importing the TV channel guide

1. Insert the cloned TV Channel flash drive into the console chin USB port.
2. Select System Settings > TV Settings.
3. Scroll down the TV Settings menu and select Export/Import Channels.
or the USB drive does contain a compatible TV Channel Guide file.

4. Select the Import from USB icon to start the channel guide file import.
5. If successful, a "TV Channels successfully imported" message will show, select OK to
exit.
Page 34

6. Go to the Channel Guide menu and verify that the channel guide list was correctly impor-
ted (select TV Settings > Channel Guide).
8. Start a workout and verify the console TV operation.
Page 35
Scanning the TV Channel Guide
Scanning the TV Channel Guide

About
The console provides a Channel Guide SCAN function that builds a new TV Channel Guide
list from the TV RF input signal. If you do not have access too or cannot create a channel guide
cloning USB drive then the SCAN function is the next best available solution to create a new
channel guide. However it is not with out cost, it can take anywhere from 1 to 2 hours to create
the channel guide.
Note: This procedure assumes that the facility TV service provider has provided a con-
sole compliant TV RF input signal.
Using SCAN to create the channel guide

This procedure assumes that there is a supported TV RF signal connected to the console tuner
input port.
2. Select System Setting > TV Settings > Channel Guide.
3. .Select the SCAN.button at the bottom of the Channel Guide screen.The console will
begin to scan the TV input signal for all available channels. Each discovered channel will
be listed in the Channel Guide. This process can take anywhere from 1 to 2 hours to com-
plete.
4. Review and verify the Channel Guide list for expected channels. If any channels are miss-
ing, then repeat the scan using the Extensive Scan function.
a. First enable the Extensive Scan property. From the TV Settings menu, select
Extensive Scan > ON > OK.
b. Then select Channel Guide > SCAN to start a new channel guide scan.
c. When the scan is complete, review the Channel Guide and make any updates as
needed.
Note: It can take 1 to 2 hours to complete the extensive scan.
5. Return to the "Welcome" banner, start a workout and verify the console TV operation.
Page 36
Registering the Console

About
This procedure provides instructions to register the console with the PBS (Preva® Business
Suite) .
Note: This procedure assumes that the facility internet service provider has provided a
wired Ethernet LAN connection.
Registering the console is a two step process:

l "Console Internet Setup" below
l "Register the console" below
Console Internet Setup
menu: System Settings > Connectivity
This procedure configures the console "Wired" Ethernet LAN Network connectivity option
and assumes that the facility wired Ethernet LAN Network is working correctly (there is also a
Wireless internet connectivity option, check with the facility operator).
1. Make sure the facility wired Ethernet LAN network is connected and operating correctly.
2. Set the Network Type parameter to Wired (select Network Type > Wired > OK).
3. Set the Configuration parameter to Automatic (select Configuration > Automatic > OK.
4. After the console has successfully connected to the LAN network, the Status parameter
will change from Not Connected to Connected:
a. If the Status is Connected, continue procedure to register the console.
b. If the Status is Not Connected, make sure the Ethernet LAN cable is properly con-
nected and make sure the LAN network is operating.
Register the console
This procedure provides instruction to register the console and base with Precor PBS (Preva®
Business Suite). The console must be connected to the internet to register the console.
1. Specify the Preva® Server server address, select Connectivity > Preva® Server and spe-
cify the following Precor Preva® Server address:
Preva® Server address: na.preva.com
2. Select OK to save the address and return to the Connectivity menu.
3. Select Back to return to the System Settings menu.
4. Select Register Equipment to begin the console registration process. Follow the screen
prompts and specify the facility PBS (Preva® Business Suite) username and password
(provided by dispatch or the facility operator).
Page 37

5. The next screen will prompt you to specify the following registration information:
l :location code (provided by dispatch)
l base serial number (machine model/serial number bar code label)
l friendly name (ask facility operator for the friendly name, must be unique for each
machine)
6. The next screen "Registration Summary" provides a summary of the specified regis-
tration information. Verify the information is correct and select REGISTER to start the
registration process.
7. The Summary screen opens when the console registration has successfully completed
(typically less than one minute).
8. Note the installed Software Version number and select FINISH to complete the regis-
tration.
a. If the registration is not successful, the console will prompt for the incorrect or miss-
ing information.
9. Update the operating service to the latest version, see "How to Update the console oper-
ating system software" on page 41.
10. Ask the facility's Preva administrator to log on to Preva® Business Suite and confirm that
the console is listed.
Page 38

About
The Media Adapter option allows a P82 or P62 console to display content provided by external
receivers instead of the console's internal tuner. For those facilities that use such receivers to pro-
cess incoming TV signals, the Media Adapter provides the exercisers with exactly the same
user experience. They select television channels from the same channel guide and switch
between television and other information (such as BROWSER or GOALS) in the same way.
The Media Adapter accepts 720p x 60 frames per second (FPS) video signals through an
HDMI connection from one of several different external receivers. (Refer to the receiver list
accompanying this Guide for the receiver brands and models we support.) The only control
mechanism that these receivers have in common is an infrared (IR) remote control. Because of
this, the Media Adapter acts as the remote control for each receiver that is certified to work with
it. CAUTION Be sure to install, configure, and test the external receiver.
Setup and configuration

For media adapter setup and configuraiton information, refer to the Networked Fitness "Media
Adapter Guide". The guide can be downloaded from the Precor.com P62 or P82 console web
site:
Media Adapter Guide PDF download link: Media Adapter Guide
Page 39
6 System Software
About
System Software
About
The console operating system software is also referred to as the "Preva Operating System" soft-
ware. This topic will show you how to find the current software versions and how to update the
console software.
You can manually update the software or configure the console to automatically update the soft-
ware (this requires the console to be registered and connected to internet).
When updating the operating system software, the update software bundle installs the following
system component software:
l CPA software
l LPCA software
l Qt App software
l Boot Kernal software
l File System software
This software Topic contents:
l "How to find the operating system software versions" below
l "How to Update the console operating system software" on the facing page
l "Rescue microSD card software install" on page 43
How to find the operating system software versions

Console shortcut - operating system software version
1. Power up the console to the default "Welcome" screen.
2. Select the Globe icon (top left).
3. The console installed software version is shown on the top right corner of the Language
screen.
Page 40
6 System Software
How to Update the console operating system software
How to find the operating & component system software versions

1. Power up the console to the default "Welcome" screen.
2. Access the Diagnostics menu (access code 51765761).
3. Select About.
4. The Release Bundle Version menu item shows the installed OS software version.
5. Select Release Bundle Version to view the system component software versions:
l CPA software version
l LPCA software version
l Qt App software version
l Boot Kernel software version
l File System software version

Download the latest operating software version
1. Login to the Precor Partner's (Precor Connect) website and navigate to the
"SOFTWARE DOWNLOAD CENTER" website (select Service Documentation >
Console Software).
Page 41
6 System Software
2. Locate the latest (most current) P82 software version.

3. Click the download software link.
4. Enter the Sign in dialog box Username and Password:
Username: software
Password: D0wnl0ads!
5. Select OK to download the P82 software zip file. The browser will automatically begin
the download process after selecting OK.
Installing the operating system software

1. On a USB flash drive, create a folder named “precor” in the root directory.
2. Move the downloaded software zip file to the USB flash drive by right-clicking the zip
file, selecting “extract all.”, browsing to the "precor" flash drive folder, and selecting
"Extract" to download.
IMPORTANT: You must place all software files into the “precor” folder on your USB
flash drive. Failure to follow the instructions exactly will result in the console not recog-
nizing the available software update on the USB flash drive.
3. Insert the updated USB flash drive into the console chin USB port.
IMPORTANT: The microSD card MUST be properly seated (locked in place) in the
microSD port or the chin USB port will not load the software, see "" on page 8.
4. Access the Diagnostic menu (access code 51765761).

5. From the Settings menu, select the Available Updates menu to open the Available
Updates screen.
Note: If the menu item is "No Available Updates, the software was not properly
installed on the flash drive. Remove the USB flash drive and reinstall the latest soft-
ware onto the USB flash drive "precor" folder.
6. Select (highlight) the latest software version and select INSTALL to begin the software
installation.
Page 42
6 System Software
Rescue microSD card software install

When to use the Rescue microSD card
Typically the rescue microSD card is required when the OS software has become corrupted
and the console fails to power-up to the Welcome banner. Only use the rescue microSD card as
a last resort, reseting the console and/or updating the OS software have failed to fix the prob-
lem.
The Rescue microSD card will upload the core software required to reboot the console to the
OEM factory default state. All custom system settings will be reset to the OEM default settings,
treat the console as if it were a brand new console.
IMPORTANT: Using the rescue microSD card will reboot the console to the factory
default settings. All setup and customized settings will be reset to OEM default setting
including: Registration, TV channel guide, club settings, etc. If the console is net-
worked, the unit will need to be deleted from Preva Business Suite and re-registered.
Rescue microSD card update procedure

1. Disconnect console power (power OFF).
2. Remove the mass storage mircoSD card and install the Recovery microSD card.
3. Reconnect the console power (power ON).
4. Lightly press and hold down the Boot Select button while momentarily pressing and
releasing the Reset button. Starts the reboot process.
a. On P82s, you will need two 5/32" (4 mm) or smaller diameter pencil erasers (or
similar devices) to press the Reset and Boot Select buttons.
b. On P62s, you only need one pencil eraser to press down the Boot Select button.
Use your finger to press and hold the Reset button
5. Continue holding down the Boot Select button until either the green boot-up LED
switches ON or you can see on the display that the reboot process has started (approx. 3-
5 seconds). When the reboot has started release the Boot Select button.
P82 Rescue mircoSD software install
Page 43
6 System Software
P62 Rescue mircoSD software install
6. A successful reboot will show a blue boot-up progress status bar at the bottom of the dis-
play. If the progress status bar does not show, repeat the Recovery microSD card boot-up
steps. A successful installation will finish with a green check mark , approximately 7-
8 minutes. An unsuccessful install will finish with a red "X" .
Page 44
6 System Software

7. Disconnect the console power (Power OFF).
8. Remove the rescue microSD card and reinstall the mass storage microSD card.
9. Reconnect the console power (power ON).
10. Update the operating system software to the latest version, see "How to find the oper-
ating system software versions" on page 40 and "How to Update the console operating
system software" on page 41.
11. Reboot the console after the software update has completed, press/release the Reset but-
ton or disconnect/reconnect console power.
12. Re-register the console;
a. First you will need to contact Precor customer service (Ph: +1 (800) 347-8404and
have the console registration removed from PBS,
b. Then do the steps to re-register the console.
13. Configure the console system settings:
a. If you have a system settings and TV Channel Guide USB flash drive (or you can
create one from another machine), import the system settings and TV Channel
Guide settings; 1) insert the settings USB drive into the Chin USB port, access the
Service menu and select System Settings > Manage Settings > Import from USB,
and 2) insert the TV Channel Guide USB drive into the Chin USB port, access the
Service menu and select System Settings >TV Settings > Channel Guide > Import
from USB.
b. If you do not have a settings or TV Channel Guide USB flash drive, you will need
to manually update settings as needed.
14. Reboot the console (press/release the Reset button or disconnect/reconnect power).
15. Verify operation and return to service, see "Operation Verification" on page 14.
Page 45
7 Standard Service Menus
About
Standard Service Menus
About
The P62 & P82 support the Service menu and Club Settings Standardized Service menus
used across Precor cardio product lines:
l Service (51765761: Service menu provides access to all available equipment service
menus, used by service technicians to service and maintain the equipment.
l Club Settings (5651565) Club Settings menu is a subset of service menus directed
toward club operation, used by club operators to manage, configure, and maintain the
equipment.
Each service menu is assigned a unique service access code. To access a service menu, type
in the access code at the service menu login screen, see "" on the facing page.
Service Access Codes

Service Access Codes
Supported service menus and access codes.
SERVICE
ACCESS CODE SERVICE MENU FUNCTION
51765761 Service Service menu provides access to
all available equipment service
menus, used by service tech-
nicians to service and maintain
the equipment.
5651565 Club Settings Club Settings menu is a subset of
service menus directed toward
club operation, used by club oper-
ators to manage, configure, and
maintain the equipment.
65 Information Display Not supported(1)
1) The Information Display (65) service menu is NOT supported on P62, P80, and P82
touchscreen consoles. Refer to the Service menu (51765761) "About", "Equipment Usage"
and "Maintenance" menus.
Page 46
How to Access the Service Menus
How to Access the Service Menus
Service menu access
Steps
1. Make sure the console is set to the Welcome banner.
2. Press and hold the VOL down key while pressing CH up >CH down > CH down > CH
up:
3. At the Sign-In screen, type in the service access code.
Touchscreen Calibration shortcut

Console shortcut to access the Touchscreen Calibration test.
Steps
Page 47
Navigating the Service Menus

2. Press and hold the VOL down hardkey while pressing CH up > Pause > Pause > CH
up:
3. Touch the designated display positions and follow prompts to complete the touchscreen
calibration.
Debug Information Report shortcut

Console shortcut to download an event log debug information report.
Steps
2. Insert a USB flash drive into the Chin USB port.
3. Press and hold the VOL Up hardkey while pressing CH up > CH Dwn > CH Dwn >
CH up:
4. Wait for the download to finish and then remove the USB drive..
IMPORTANT: Do not remove the USB drive until the "Report was successful" mes-
sage is shown, (approx. 1 min).
Navigating the Service Menus

The P80 and P82 consoles use the console touchscreen touch sensitive controls to select
items and navigate the service menus. Only one hardkey "Pause" is used to stop a running dia-
gnostic test.
P82 consoles
:
CONSOLE KEY FUNCTION/DESCRIPTION
Touchscreen con- There are various touch sensitive softkey controls (OK. START,
trols STOP, BACK, etc.) and icon controls (image boxes, buttons, etc.)
Page 48
P62 consoles

used to control and operate the console. Make selection by touch-
ing the softkey control or icon.
Scroll Up/Dwn Use your finger to swipe the touchscreen up or down to scroll
through menu items. Some menus provide a vertical scroll bar on
the screen right side to scroll Up/Dwn.
BACK softkey • Use the touchscreen BACK softkey to return to the previous
menu display.
• Continue selecting the BACK softkey to exit the service software.
PAUSE hardkey Stop a running diagnostic test.
P62 consoles
The P62 console uses a combination of touchscreen softkeys , icons, and keypad hardkeys to
select and navigate thru the service and diagnostics menus. The P62 uses the BACK keypad
button to return to the previous menu and the PAUSE hardkey to stop a running diagnostic
test.

Touchscreen con- There are various touch sensitive softkey controls (OK. START,
trols STOP, BACK, etc.) and icon controls (image boxes, buttons, etc.)
used to control and operate the console. Make selection by touching
the softkey control or icon.
Scroll Up/Dwn Use your finger to select while swiping your finger Up/Dwn to scroll
through menu lists. Some menus provide an on-screen scroll bar to
scroll Up/Dwn.
BACK
• On P62 consoles, use the control keypad BACK button to go
back or return to the previous menu.
• Continue selecting the BACK hardkey to exit the service software.
Page 49
Service Menu (51765761)
PAUSE hardkey Stop a running diagnostic test.

Access code: 51765761 (see"" on page 47)
The Service menu provides access to all available equipment service menus, used by service
technicians to service and maintain the equipment.
Settings Menu
Settings Menu
SETTINGS MENU DESCRIPTION
menu: Settings > Software Downloads
"About menu" on the General information about the machine (serial number, name,
facing page type, location, software versions, internet & Wi-Fi connectivity,
and the event and error codes (Error Log or CPA Event Log)
menu: Settings > Equipment Usage
"Equipment Usage" on
page 53 Machine workout usage information (total workout time & dis-
tance, last work start/stop times).
menu: Settings > Maintenance
"Maintenance menu"
on page 53 (ASL equipped machines only) Provides the machine main-
tenance and operating status information.
Page 50
SETTINGS MENU DESCRIPTION

menu: Settings > System Settings
"System Settings
menu" on page 55 Provides settings to configure the console and machine. Also
includes the service diagnostic tests.
menu: Settings > Software Downloads
Settings: ON, OFF
Enables automatic operating system software downloads:
l ON: Enables automatic operating system software down-
Software Downloads
loads.
menu
l OFF: Disables automatic operating system software down-
loads.
Note: Must be connected to the internet and register with PBS
(Preva® Business Suite).
Partition Configuration menu: Settings > Partition Configuration

menu: OEM use only, contact Precor Customer Service for information.
menu: Settings > No Available Updates or Available Updates
l No Available Updates: No available software updates can
be read from the USB flash drive.
l Available Updates: List of available software updates read
(No) Available from the USB flash drive.
Updates menu
Used to update the operating system software. The console reads
a software update USB flash drive and then changes the menu
from No Available Updates to Available Updates. Select Avail-
able Updates to view, select, and upload the software, see "How
to Update the console operating system software" on page 41.
About menu
About menu
menu: Service menu (51765761) > Settings > About
General information about the machine (serial number, name, type, location, software ver-
sions, internet & Wi-Fi connectivity, and the event and error codes (Error Log or CPA Event
Log).
ABOUT MENU DESCRIPTION

menu: About > Event Log
Event Log The Event Log contains all connectivity errors and service main-
tenance error codes.
Page 51
ABOUT MENU DESCRIPTION

.Note: For maintenance service and troubleshooting, use the CPA
Event Log and not the Event Log to find the machine maintenance
error event codes.
menu: About > CPA Event Log
The CPA Event Log only contains the machine maintenance and
troubleshooting error event codes that are described in the "Error
CPA Event Log Code Troubleshooting Guide", see "Error Code Troubleshooting
Guide".
.Note: Use the CPA Event Log and not the Event Log to find the
machine maintenance and troubleshooting error event codes.
Console Serial Num- menu: About > Serial Number

ber Console serial number.
Lower Serial Num- menu: About > Serial Number

ber Base serial number.
menu: About > Friendly Name
Friendly Name
Friendly name assigned to the equipment by the facility.
menu: About > Location
Location
Facility location code.
menu: About > Release Bundle Version
Release Bundle Ver- Console System Operating software version. Select to show the
sion component system software versions including: the CPA Software,
LPCA, Qt App, Boot Kernel, and File System software versions.
menu: About > Heartbeat Interval
Heartbeat Interval
OEM use only.
menu: About > Wired MAC Address
Wired MAC Address
Wired LAN MAC address
menu: About > Wi-Fi MAC Address
WI-FI MAC Address
Wireless Wi-Fi MAC address
Network Time menu: About > Network Time Server1

Server1 NTP server address
menu: About > Machine Type
Machine Type Specifies the detected machine type: TRED, AMT, EFX, UBK,
RBK.
menu: About > Legal Notices
Legal Notices
Specifies the trademarks. trade names, etc.
Page 52
Equipment Usage menu

Equipment Usage
menu: Service menu (51765761) > Settings > Equipment Usage.
Machine workout usage information: cumulative hours & distance, number of workout ses-
sions, & last work start/stop times.
EQUIPMENT USAGE
MENU DESCRIPTION
Cumulative Workout menu: Equipment Usage > Cumulative Workout Distance

Hours Machine total workout hours.
Cumulative Workout menu: Equipment Usage > Cumulative Workout Distance

Distance Machine total workout distance.
Cumulative Workout menu: Equipment Usage > Cumulative Workout Sessions

Sessions Machine total number of workout sessions.
Last Workout Start menu: Equipment Usage > Last Workout Start Timestamp
Timestamp The most recent workout start time.
Last Workout End menu: Equipment Usage > Last Workout End Timestamp
Timestamp The most recent workout end time.
Maintenance menu
Maintenance menu
Menu: Service menu (51765761) > Maintenance
Provides machine maintenance related information including: routine maintenance due status,
machine operating condition, and ASL state.
MAINTENANCE
MENU DESCRIPTION
menu: Maintenance > Recommended Action
Range: None, Inspect
Recommended Action l None: No maintenance required.
menu l Inspect: Maintenance action required.
Used to report that there is a maintenance issue that requires
attention; it could indicate routine maintenance is due or that a
Page 53
MAINTENANCE
MENU DESCRIPTION
machine failure (error code) has occurred that required attention.
menu: Maintenance > Operating Condition
Range: Normal, Inspect
l Normal: No maintenance required.
» Operating Condition l Inspect: There is a routine maintenance issue or failure
condition (error code) that requires immediate attention.
.Important: Reset the ASL light state and Motor Controller (MC)
status light after repairs a completed.
(Treadmills only)
menu: Maintenance > Belt Rating
Range: 10 - 0 (10 - New condition, ≤ 1 - Replace running belt)
» Belt Rating A belt rating of 0 or 1 will cause a blue pulsing ASL light indicating
that there is a problem with the running belt/deck and requires
servicing or replacement.
Important: Reset the Belt Rating after replacing with a new run-
ning belt and deck (select Replace).
menu: Maintenance > Next Maintenance Due
Provides machine next maintenance due remaining mileage or
» Next Maintenance hours. Perform preventative maintenance when the maintenance
Due counter reaches 0.
Important: Reset the maintenance interval after completing
routine maintenance service, (select Reset).
menu: Maintenance > Active Status Light
Indicates the machine operating and maintenance status.
Blue Solid: Normal operation Indicates that the ASL has not
detected any logged error codes.
Blue Pulsing: Preventative maintenance reminder.
• Treadmills: A belt rating of 0 or 1 will cause a blue pulsing
ASL light indicating that there is a problem with the running belt/-
Active Status Light (1)
deck and is in need of servicing or replacement.
(ASL) menu
• ALL: The maintenance counter starts at 1000 hours counting
down to active use hours to 0 indicating preventative main-
tenance is due.
Yellow Solid: Indicates an error has occurred, was self-cor-
rected and the machine can be used. The fault can be cleared.
Yellow Pulsing There is a current non-recoverable fault con-
dition, there is a loss of a major function and the machine id out-
Page 54
MAINTENANCE
MENU DESCRIPTION
of-service. Machine service is required.
menu: Maintenance > AS Light Brightness
» AS light Brightness
(1) Range: Low, Medium, High
Set the ASL brightness level.
menu: Maintenance > Maintenance Reminder
» Maintenance
Range: OFF, ON (default)
Reminder
Switch the maintenance reminder function ON or OFF.
Notes: (1) Only used on machines that support the Active Status Light feature.
System Settings menu

System Settings menu
menu: Service menu (51765761) > Settings > System Settings.
Provides settings to configure the console and machine. Also includes the service diagnostic
tests.
SYSTEM SETTINGS
MENU DESCRIPTION
menu: System Settings > System Tests
Tests menuSystem Machine diagnostics tests to verify system hardware operation,
see "System Tests menu" on page 59.
Connectivity menu Connectivity includes Internet network and Preva® Server
setup and configuration.
menu: System Settings > Connectivity > Network Type
Settings: Wired, Wi-Fi
Default: Wired
To connect to a network:
» Network Type 1. Select Network Type > Wired (or Wi-Fi) > Go.
2. Select Configure > Configuration > select a network
from the list and enter your credentials to access that net-
work.
3. Select Back to save settings and return to the Con-
nectivity screen.
Page 55
SYSTEM SETTINGS
MENU DESCRIPTION
menu: System Settings > Connectivity> Configuration
Settings: Automatic (recommended), Manual
» Configuration
Default: Automatic
Specifies internet connection mode.
menu: System Settings > Connectivity > Status
» Status Range: Connected, Not Connected
Specifies internet connection status.
menu: System Settings > Connectivity> IP Address
» IP Address
Specifies console internet IP address.
menu: System Settings > Connectivity> Preva® Server
» Preva® Server
Specifies Precor Preva server URL (na.preva.com).
menu: System Settings > Display
Display menu Console default display configuration settings: language, units,
standby delay, .browser and news reader on/off.
menu: System Settings > Display > Default Language
» Default Language Default: English
Specifies the default language.
menu: System Settings > Display > Measurement Units
Range: US Standard, Metric
» Measurement Units
Default: US Standard
Specifies the default measurement units.
menu: System Settings > Display > Standby Mode Delay
» Standby Mode Range: 5, 10, 15. 30, 60 minutes
Delay Default: 15 minutes
Specifies the idle wait time before entering standby mode.
menu: System Settings > Display > Browser
Range: ON/OFF
» Browser
Default: ON
Show (enable) the Browser app.
menu: System Settings > Display > News Reader
Range: ON/OFF
» News Reader
Default: ON
Show (enable) the News Reader app.
Page 56
SYSTEM SETTINGS
MENU DESCRIPTION
menu: System Settings > TV Settings
TV Settings menu
Configuration TV settings and channel guide.
menu: System Settings > TV Settings > Channel Guide
» Channel Guide
TV channel configuration.
menu: System Settings > TV Settings > TV Source
» TV Source Default: Internal Tuner
TV input signal source
menu: System Settings > TV Settings > Region
» Region Specifies the TV input signal modulation format for a particular
geographical region.
menu: System Settings > TV Settings > Default Channel
» Default Channel Default: Not set
TV default channel.
menu: System Settings > TV Settings > Skip Unnamed
» Skip Unnamed Channels
Channel Default: ON
Skips over unnamed channels.
menu: System Settings > TV Settings > Skip Encrypted
» Skip Encrypted Channels
Channel Default: ON
Skips over encrypted channels.
menu: System Settings > TV Settings > Analog Channels
» Analog Channels Aspect Ratio
Aspect Ratio Range: 4:3, 16:9
Select the analog channel aspect ratio.
menu: System Settings > TV Settings > Extensive Scan
» Extensive Scan Default: OFF
Searches all available channel sources.
menu: System Settings > TV Settings > Closed Captioning
» Closed Captioning Default: On
Switches close caption feature ON/OFF.
menu: System Settings > TV Settings > Export/Import Chan-
» Export/Import Chan- nels
nels
Export/Import channel mapping using a USB .flash drive.
Page 57
SYSTEM SETTINGS
MENU DESCRIPTION
menu: System Settings > Audio Settings
Audio Settings menu Specify the workout duration and equipment limits for your facil-
ity.
menu:System Settings > Audio Settings > Default Wired
Headphone Volume
» Default Wired Head-
phone Volume Range: 1 to 15
Default: 6
Sets the default wired headphone jack volume level.
menu:System Settings > Audio Settings > Default Bluetooth
Headphone Volume
» Default Bluetooth
Headphone Volume Range: 1 to 15
Default: 11
Sets the default bluetooth headphone jack volume level.
menu: System Settings > Workout Limits
Workout Limits menu Specify the wired and bluetooth headphone default volume
levels.
menu: System Settings > Workout Limits > Maximum
Workout Duration
» Maximum Workout
Duration Range: 1 to 240 min, NO LIMIT
Default: 60 min
Sets the maximum allowable user workout time per session.
Pause
Range: 1 to 300 sec
» Maximum Pause
Default: 30 sec
Sets how long the equipment remains in a paused banner dur-
ing a workout before resetting.
menu: System Settings > Workout Limits > Summary Time
Out
» Summary Time Out Sets the time to view the Workout Summary data.
Range: 1 to 120 sec
Default: 60 sec
menu: System Settings > Workout Limits > Summary Time

» CrossRamp Auto- Out
Level Range: 1 - 20
Default: 1
Page 58
SYSTEM SETTINGS
MENU DESCRIPTION
Sets the ramp default incline level:
Speed
» Maximum Speed
Default: 12 mph
Sets the user maximum speed.
» Maximum Incline Incline
Default: 15 %
menu: System Settings > Workout Limits > Auto Stop
» Auto Stop(1) Default: ON
Sets Auto Stop to On or Off.
menu:System Settings > Register Equipment
Register console and equipment with Precor Preva® Business
Suite "PBS".
Required information to register the equipment:
l Location code
l Precor technician account name and password
Register Equipment
l Serial number from the base
menu
l Friendly name assigned to the equipment by the facility
(Example: Equipment Type-Floor-Row-Number)
To complete registration for Preva-networked facilities:
1. Enter the Preva server name (na.preva.com for all sites).
2. Enter the assigned account name and password.
3. Follow the onscreen instructions to register the product.
menu: System Settings > Manage Settings
Manage Settings Save and restore the Connectivity, Display, Media, and
Workout Limits settings.
(1) Not available on all models.
System Tests menu

System Tests menu
menu: Service menu (51765761) > Settings > System Settings > System Tests.
Page 59
Machine diagnostics tests to verify system hardware operation.
SYSTEM TESTS
MENU TEST DESCRIPTION
(AMT only)
menu: System Tests > AMT Stride Position Test
AMT Stride Pos- Verifies the stride movement:
ition Test l Low Radius.
l Hi Radius.
l Dynamic Position.
menu: System Tests > Brake Test
If the brake is operational, provides the following operating information:
l PWRB XXX: The current power bits.
Brake Test
l RPM: Brake generator RPM.
l VBUS XX: Bus Voltage used to drive the brake.
l M-AMPS XX: DC brake current.
menu: System Tests > Battery Test
Shows the current battery voltage level as "XX.X VDC Y".
Where:
Battery Test XX.X is the measured DC battery voltage (nominal 12.6 - 14.6 Vdc).
There can be an additional "Y" suffix indicating the following condition:
"C" an external AC charger is connected.
"L" the battery is low (less than 11.5 Vdc).
"CL" charger is connected and the battery is low.
menu: System Tests > RPM Test
RPM test:
RPM Test l Pulse: current pulse count.
l Minimum: minimum pulse count.
l Maximum: maximum pulse count.
menu: System Tests > SPM Test
(EFX, AMT only)
SPM "Strides per Minute" test:
SPM Test
l Pulse: current pulse count.
l Minimum: minimum pulse count.
l Maximum: maximum pulse count.
menu: System Tests > CrossRamp Test
CrossRamp Test
(EFX, AMT only)
Page 60
SYSTEM TESTS
Manually run the lift motor to raise/lower the crossramp through full
range, levels 1 to 20.
l A/D: Lift potentiometer analog to digital voltage value.
l Glitches: number of sticking lift motion.
l Volts (DC): lift motor voltage.
menu: System Tests > Auto Stop Test
Test parameters;
Auto Stop Test • Status - User detected on running belt
• Step Count - Average # of footplants. Footplant averaging delay reset
with each speed change.
menu: System Tests > Belt Speed Test
Tests belt operating condition in 0.1 speed increments
Test parameters:
Belt Speed Test • AMPS IN: Treadmill input Current.
• VOLTS IN: Treadmill input Voltage
• VBUSS: Treadmill internal buss Voltage
• AMPS MTR: Current supplied to the drive motor.
menu: System Tests > Incline Test
Test parameters;
• A/D - lift motor incline position potentiometer A/D number.
Incline Test • SEC - UP/DWN command response delay between the UPCA and
LPCA.
• Glitches - Momentary failures in the A/D potentiometer output. If there
are more than 50 Glitches, the lift motor should be replaced.
menu: System Tests > USB Test
USB Test
List the active USB ports.
Touchscreen menu: System Tests > Touchscreen Test

Test Verify touchscreen display.
Touchscreen menu: System Tests > Touchscreen Calibration

Calibration Calibrates touchscreen finger press operation.
menu: System Tests > Backlight Test
Backlight Test
Tests the display backlight performance.
menu: System Tests > RGB Test
RGB Test
Tests the display color performance.
Page 61
Club Settings Service Menu (5651565)
SYSTEM TESTS
menu: System Tests > Numeric Backlight Test
Numeric Back-
light Test Tests the movement controls LCD numeric displays backlight bright-
ness level.
Numeric Display menu: System Tests > Numeric Display Test

Test Tests the movement controls LCD numeric displays.
menu: System Tests > Heart Rate Test
Heart Rate Tests the handlebar unfiltered, filtered, and pulse heart rate. Grasp the
grips to test the hand held heart rate. Use a Polar heart rate simulator
to test the wireless heart rate. Press the back button to exit this test.
(AMT only)
menu: System Tests > Step Count Reset
Resets the step flat belt usage count. Reset the belt usage count at
Step Count every step flat belt replacement.
Reset l Current Total Step Count.
l Step Count Resets: number of times the Step Count has been
reset.
l Odometer Value At Last Reset.
On P62, P80, and P82 ftuchscreen consoles, Club Settings menu is used by club operators to
manage, configure, and maintain the equipment. Service technicians should use the Service
menu (51765761) for service and maintenance.
Club Settings Menus

l About menu, see "About menu" on page 51.
l Equipment Usage menu, see "Equipment Usage" on page 53.
l Maintenance menu, see "Maintenance menu" on page 53.
l System Settings menu, see "System Settings menu" on page 55.
l (No) Available Updates, see "(No) Available Updates menu" on page 51.
Page 62
Page 63
8 Replacement Procedures
About
Replacement Procedures
About
There are currently no authorized serviceable electronic parts for the P62 and P82 consoles. If
there is a hardware failure, please contact Precor Customer Service (ph. +1 (800) 347-8404)
for proper repair disposition.
Available Replacement Procedures

"P82 Console Cover Replacement" on the facing page
"Console Installation and Removal" on page 17
Page 64
P82 Console Cover Replacement

About
This topic provides instructions to removes and installs the P82 console covers.
Item Description
Reading Rack
Lower Vent Bezel
Chin (HP/USB Jack)
Upper Access Panel
Rear Cover
HHHR board
Procedure
Review entire procedure before starting.
Removal Instructions
Page 65
1. Remove the reading rack .

a. Remove the two #2 Phillips screw fasteners and carefully lift the reading rack off
the front cover. Retain part(s) and/or fastener(s) for installation.
2. Remove the lower vent bezel .

a. Use your fingers to carefully unsnap the bottom left and right edges of the bezel
from the bottom of the front cover. Then lift the bottom edges up and downward
to remove the back cover.
3. Remove the upper access panel .

a. Remove the two #2 Phillips screw fasteners and then lift the panel from the front
cover.
4. Remove the chin cover (HP/USB jack assembly) .

a. Grab the chin and rotate the front side (side with the audio and USB connectors)
downward to unsnap the side and rear clips. It does require a small amount of
force to unsnap the chin from the back cover.
5. Remove the rear cover .

a. Carefully push the HHHR board mounting clips outward and lift the HHHR board
from the clips. Unplug the ground cable (attached to the console weldment.
b. Remove the eight #2 Phillips screw rear cover fasteners. Retain part(s) and/or
c. Carefully lift and remove the rear cover while sliding the HHHR PCA board
though their respective cover openings. Make a note of how the HHHR PCA
board and chin were routed through the rear cover.
Installation Instructions
1. Install the rear cover .

a. Carefully place the rear cover into place onto the back of the console while sliding
the HHHR PCA board and chin through their respective cover openings.
b. Secure using the eight #2 Phillips screw fasteners. Fully tighten the fasteners.
c. Carefully install the HHHR board into the mounting clips. Then reconnect the
ground cable to the HHHR PCA board.
2. Install the chin (HP/USB jack assembly) .

a. Position the chin so that the front (side with the audio and USB connectors) faces
to the console front. Make sure the interface cable is not pinched or damaged. Fit
the chin rear mounting clips under the rear cover plastic and then press and
rotate the chin so that the side mounting clips snap into place.
Page 66
3. Install the upper access panel .

a. Place the upper access panel onto the front cover and secure using the two #2
Phillips screw fasteners. Fully tighten the fasteners.
4. Install the lower vent bezel .

a. Place the bezel over the console weldment so that the bezel top clips fit under the
rear cover edge. Then press down near the bottom left and right sides of the
bezel to snap the mounting clips into place.
5. Install the reading rack .

a. Carefully place the reading rack into place over the front cover aligning the mount-
ing holes. Secure using the two #2 Phillips screw fasteners and fully tighten.
Page 67
9 Troubleshooting
About
Troubleshooting
About
This section contains troubleshooting information to help you identify, isolate, and resolve com-
ponent and system issues.
Review the Introduction To Troubleshooting section below to learn about the troubleshooting
process, troubleshooting best practices, and other pertinent information that will help you effi-
ciently troubleshoot issues and return the equipment to service.
Information that will help you troubleshoot:
l Review the "Introduction To Troubleshooting" below section below.
l Review the Error Log for active error codes, see the "CPA Event Log" on page 74 and
"Standard Error Codes" on page 71 topics.
l Refer to the Error Code Troubleshooting Guide for error code description and
troubleshooting repair information.
l If the machine supports the Active Status Light feature, review the ASL topic (see " Act-
ive Status Light (ASL)" on page 77).
l Review the System Troubleshooting Procedures topic for possible related issue fixes or
repairs, see System Troubleshooting Procedures.
Introduction To Troubleshooting
Troubleshooting issues is an investigative process best implemented utilizing a systematic
approach that efficiently targets the issue cause allowing correct equipment repairs and return
to service. The following information will help you to systematically troubleshoot and resolve
issues.
Basic Steps
Validate the customer reported issue:
The failure that is reported may differ from your observations as a trained technician. Many
reported failure are not true failures and can be fixed without a customer visit.
l (powered units only) Always ask the customer if the unit power is connected and
switched ON.
l Further interrogate the customer to determine if this is the real issue requiring an on-site
visit or possibly a different issue that can be simply resolved over the phone.
Page 68
9 Troubleshooting
Basic Steps
Verify the Input Power (Powered units only)

Always begin by verifying the input power cord is connected and the equipment power is
switched "ON".
If the unit does not power up or runs poorly, verify the following conditions:
l Make sure there is power at the outlet receptacle and that the power is within the spe-
cified voltage and current Limits. If not:
o The power outlet circuit wire run from the outlet to the circuit panel may be too
long causing a large voltage drop.
o The outlet circuit wire gauge may be too small to carry the required machine load
current.
l Make sure that the outlet receptacle power is good quality (the input power is NOT inter-
mittent or has fluctuating voltage levels or frequency). Poor quality input power can
cause operational failures.
l Make sure that only one machine is plugged into the outlet receptacle (only one recept-
acle per outlet receptacle).
IMPORTANT: Always make sure the input power is good quality before troubleshoot-
ing the machine. A poor quality input power signal may be the cause of the machine
issue or operating failure.
Verify that the console is operating correctly

Note: Keep in mind that if a key on the console keypad does not function, the LPCA
will not receive a user initiated request for action. For failed console key problems, the
machine failure is not caused by a problem with the LPCA or the machine base, In
these types of console failures, no error codes will be triggered and logged.
Review the Error Log or CPA Event Log for any active error codes
Always review the Error Log or CPA Event Log when troubleshooting an issue. The error logs
will contain any triggered error code events and related information. You can then refer to
Error Code Troubleshooting Guide to help resolve the issue. Also, when calling Precor cus-
tomer service for assistance, refer to the Error Log or CPA Event Log for additional inform-
ation to help the representative resolve the issue.
Refer to the Error Code Troubleshooting Guide for error code descriptions and repair inform-
ation.
IMPORTANT: Error code descriptions and troubleshooting information can be found in

the Error Code Troubleshooting Guide, see Error Code Guide.pdf.
Note: Not all failures trigger an error event code. Many issues are purely mechanical
in nature and therefore cannot trigger an error event code.
Page 69
9 Troubleshooting
Basic Steps
Verify (reproduce) the issue.

Operate the unit in normal user mode and attempt to reproduce the reported failure Determine
if the error is a repeatable or intermittent type failure Make note of any additional observations
(noises, vibrations, etc.) that occur at the time of the failure which may then be used to help
resolve the issue.
Note: It is important to keep in mind that some issues are weight (load) related. You
may need to test the unit at minimum and maximum load Limits to reproduce the fail-
ure.
Perform hardware validation diagnostic tests

Perform the equipment Hardware Validation Tests (LED consoles) or System Tests (Touch-
screen consoles) to help isolate the cause of the issue. These tests will help identify failed sys-
tem components. Resolve any resulting failures.
Verify Club Settings

Verify that one of the workout limit settings are not causing a failure, see Club Settings (LED
consoles) or System Settings Workout Limits (Touchscreen consoles). If a failure is observed
while using the machine but passes the hardware validation system tests, this could be an
indication that one of the club parameters Limits settings is causing the issue.
Verify that there are no new error codes

After correcting the issue, reopen the Error Log and verify that there are no remaining active
error codes. This will verify that the original error codes are not reoccurring and that there are
no new error code issues. If the error code is reoccurring, the issue may be mileage related,
review the error code odometer history to verify if the error event is related to mileage inter-
vals.
Note: If there is no logged error codes and the issue persists, you will need to use
observable and audible indicators to identify the source of the failure. Also make
sure that there are no related service bulletins that may resolve the issue. Browse
the list of available Troubleshooting procedures for related Troubleshooting inform-
ation.
Verify service bulletins

Review the list of machine service bulletins and tech-tips and verify that there are no current
bulletins that may fix the issue.
Page 70
9 Troubleshooting
Standard Error Codes

About
There is a set of standard error codes implemented across Precor cardio exercise equipment.
Error codes are system generated codes that identify specific machine fault conditions. The
maintenance software monitors error code event conditions, when a fault is detected, the error
code is generated and stored in the Error Log (or CPA Event Log) along with related machine
metrics, such as, the machine mileage (or hours), the time, drive motor current, etc.
Error code numbers range from 01 to 99. There are also a small number of alpha and alpha-
numeric codes. Most, but not all error codes are grouped into numeric ranges to help easily
identify common system issues. Refer to the Error Code Troubleshooting Guide for a com-
plete list of error codes and troubleshooting information.
IMPORTANT: Error code descriptions and troubleshooting information can be found in

the Error Code Troubleshooting Guide, see Error Code Guide.pdf.
Page 71
9 Troubleshooting
Viewing Error Codes (Error Log & Event Log)

Error event codes are logged, stored, and viewed in either the Error Log on LED consoles
(P10, P30, P30i and P31) or the CPA Event Log on touchscreen consoles (P62, P80, and
P82), see Error Log & CPA Event Log.
How to access the Error Log:
l On touchscreen consoles (P62, P80, and P82): access the Service Settings menu
(51765761) > select About > CPA Event Log
TIP: Error codes can be deleted from the Error Log on LED consoles (P10, P30, P30i
and P31). Press and hold the PAUSE/RESET key for a minimum of 6 seconds to
open the Error Log and view all logged error codes. If there are no logged error codes,
the "Stuck Key" message will show. To remove error codes, select the error code and
press/hold the QUICK START key until the "NO ERRORS" message shows.
Note: On touchscreen consoles (P62, P80, and P82)., error codes cannot be deleted
from the CPA Event Log (or Error Log).
Error Code and Troubleshooting Guide

Use the Error Code Troubleshooting Guide to learn about the error code and to help
troubleshoot and repair the machine. The Error Code Troubleshooting Guide provides a com-
plete list of all supported error codes and information about the error code including the code
description, related issues and symptoms associated with the error, troubleshooting steps,
and repair procedures, see Error Code Troubleshooting Guide.
l The error code description.
l The affected system components.
l The Issues and Symptoms associated with the fault condition.
l Troubleshooting steps and repair instructions.
Troubleshooting with Error Codes

Getting Started
You will need a copy of the “Error Code Troubleshooting Guide” to learn Information about the
error codes including the code description, related issues/symptoms, troubleshooting and
repair information, click Error Code Troubleshooting Guide.
Using Error Codes to troubleshoot
1. Review the equipment Error Log (or CPA Event Log) to identify any current active error
codes. Also review the error code history for any past error codes that may provide
insight to the current active error code issue.
2. Next go to the error code topic in the Error Code Troubleshooting Guide and review the
error code troubleshooting and repair information.
Page 72
9 Troubleshooting
Note: Be aware that not all machine failures will cause an error code event. Use phys-
ical observation and mechanical troubleshooting skills to resolve non error code
issues.
Page 73
9 Troubleshooting
CPA Event Log
CPA Event Log

About
The Error Log is a service maintenance display used to store "log" and view detected error
codes. On LED consoles (P10, P30, P30i and P31) you use the "Error Log" to view error
codes. However, on touchscreen consoles (P62, P80, and P82) you use the "CPA Event Log"
and not the "Event Log" to view error codes.
IMPORTANT: On touchscreen consoles (P62, P80, and P82), use the CPA Event Log
and not the Event Log to view maintenance error codes. The Event Log includes addi-
tional error codes that are not included in the Error Code Troubleshooting Guide.
The maintenance software monitors error code event conditions, when a fault is detected, the
error code is generated and stored in the Error Log (or CPA Event Log) along with related
machine metrics, such as, the machine mileage (or hours), the time, the drive motor current
when applicable, etc.
Error event codes are sequentially stored as a table in memory on a First-In Last-Out basis,
the newest error code is stored in the number one position pushing any stored error codes
down one position. When the memory is full, the next code is stored pushing the oldest error
code from the table removing it from memory.
Special circumstances (repeating errors)
When an error event is detected, the error code information will be stored into the error log.
However, when multiple instances of the same error code event occur within the same hour or
odometer reading, only the first occurrence will be logged. One of the following conditions
must occur to cause a repeating error code to be subsequently logged:
l the elapsed time must exceed one hour from the first occurrence
l or the odometer mileage must change from the first occurrence
l or a different intervening error code is logged
Note: Multiple repeating instances of the same error code event occurring during
the same hour or odometer reading will only be logged as a single error code event.
Troubleshooting
Always review the Error Log or CPA Event Log when troubleshooting an issue. The error logs
will contain any triggered error code events and related information. You can then refer to the
Error Code Troubleshooting Guide error code topic to help resolve the issue. Also, when call-
ing Precor customer service for assistance, refer to the Error Log or CPA Event Log for addi-
tional information to help the representative resolve the issue.
Note: Be aware that not all machine failures will cause an error code event. Use phys-
ical observation and mechanical troubleshooting skills to resolve non error code
issues.
Page 74
9 Troubleshooting
CPA Event Log
On LED consoles (P10, P30, P30i and P31), error codes are viewed on the Error Log.
l Access the service Information Display (65) > select Error Log.
Understanding Error Codes
Touchscreen Console (P62, P80, and P82) CPA Event Log

On touchscreen consoles (P62, P80, and P82) you will use the CPA Event Log to view error
codes and not the Event Log.
l Access the Service Settings menu (51765761) > select About > CPA Event Log
Understanding Error Codes
Each logged machine error code will be shown on the CPA Event Log menu. Use the touch-
screen vertical scrollbar to scroll up/down thru the list of error codes.
The P62, P80, and P82 CPA Event Log provides the same error code data found in the P10,
P30, P30i and P31 Error Log in addition to the event date & time stamp information. The "CPA
ERROR" identifier in the error code output message indicates that this is a machine fault error
code that can be used along with the Error Code Troubleshooting Guide to help resolve the
issue.
Typical CPA Event Log data:

l Error Code Data
o Event Time & Date Stamp
o Error Code Number
o Error Code Description
o Odometer
o Hours
o Motor Current*
o .Input Line Current*
o Input line voltage*
o Buss Voltage*
o OEM Factory only data
Note: * machine dependent parameter.
Page 75
9 Troubleshooting
CPA Event Log
Removing Error Codes

Unlike the Error Log used on LED consoles (P10, P30, P30i and P31), you cannot manually
delete (clear) error codes from the touchscreen console (P62, P80, and P82) CPA Event Log
or the Event Log.
Note: On touchscreen consoles (P62, P80, and P82)., error codes cannot be deleted
from the CPA Event Log or the Event log.
Page 76
9 Troubleshooting
Active Status Light (ASL)

(Only applies to machines that support the ASL feature)
About
The Active Status Light (ASL) is a service and maintenance status light that provides a visual
indication of the machine operational status. The current implementation supports four states:
1) Solid blue - indicates normal operation, 2) pulsing blue - indicates preventative maintenance
is required; 3) Solid yellow - indicates an error has occurred but the machine is useable; and 4)
pulsing yellow - indicates a loss of major function was detected.
The console can be used to control the ASL functions including, settings the light brightness
level, viewing the ASL state, resetting the ASL states, enable/disable the maintenance
reminder, and viewing the maintenance due remaining mileage (or hours), see "" on page 80.
ASL Light Equipment Location
On treadmills, the Active Status Light (ASL) is a service and maintenance status light located
on the front lower center of the front hood cover.
On Ellipticals, the ASL light is located at the rear of the unit on the lower right side of the right
drive housing cover. The ASL also functions as the ASL "Wakeup" switch used to temporarily
power-on the ASL and as a shortcut method to clear error states. .
Page 77
9 Troubleshooting
ASL Overview
l An externally visible indicator of the current machine operational status. There are four
supported states: 1) solid blue - indicates normal operation, 2) pulsing blue - indicates
preventative maintenance is required; 3) solid yellow - indicates an error has occurred
but the machine is useable; and 4) pulsing yellow - indicates a loss of major function was
detected.
l When either the exerciser starts pedaling or when the ASL Wakeup switch (ASL light
cover) is pressed, the ASL light will power-on and start indicating the current machine
ASL status. The ASL light will remain ON while the machine is being used (pedaled)
and will switch OFF after 90 seconds of non-use (no pedaling).
l Because only one status color and state can be shown at a time, the condition states are
prioritized as follows from lowest to highest: Blue Solid (lowest), Blue Pulsing, Yellow
Solid, Yellow Pulsing (highest). Higher priority states are always shown before a lower
priority state, until cleared.
l The console UPCA determines the ASL state using inputs from the error log and main-
tenance counter. During active operation (workout in progress) or during the pause
state, the console transmits the ASL state to the lower control board (LPCA).
l Only direct error code and maintenance counter data is used to determine the current
machine ASL state. No special algorithms (e.g., user behavior) are utilized to determine
the status.
l Similar to other self-powered products, the lower control board (LPCA) powers OFF
between workouts. The power-on and power-off of the ASL are under control of the
LPCA at all times. The console cannot control power-on or power-off. The LPCA
powers ON when the user pedals above the minimum RPM and for one minute after
stopping, and powers ON for 90 seconds when the Wakeup switch is pressed.
l Error code operation: A logged system error code will cause the ASL to begin pulsing
yellow. If the error self-corrects, the ASL will change from pulsing to solid yellow.
Depending on the error code type, after the end of a workout, the solid yellow light will
Page 78
9 Troubleshooting
either revert back to blue (or pulsing blue), or require the operator to do a manual reset
from the service menu.
l Maintenance counter operation: The counter starts at 1000 miles and counts down the
miles of active use to 0 miles. When the counter reaches zero, the ASL will begin
pulsing blue indicating preventative maintenance is due.
l Maintenance counter operation: The counter starts at 250 hours and counts down the
hours of active use to 0 hours. When the counter reaches zero, the ASL will begin
pulsing blue indicating preventative maintenance is due.
l Viewing the ASL light
o When in active use with exerciser striding.
o When the exerciser presses the Wakeup switch located on the rear of the unit.
o For 90 seconds after the exerciser ceases striding.
o For 90 seconds after the Wakeup switch is pressed.
ASL States
The ASL utilizes a combination of blue and yellow lights to indicate the current operational
machine status.
ASL State DESCRIPTION

OFF The unit is powered OFF or there is no power to the LPCA or some other
hard failure. On P10, P30, P30i and P31 consoles the ASL brightness is
set to OFF.
Blue Solid Normal operation Indicates that the ASL has not detected any logged
error codes.
Blue Pulsing Preventative maintenance reminder.
Treadmills: A belt rating of 0 or 1 will cause a blue pulsing ASL light indic-
ating that there is a problem with the running belt/deck and is in need of
servicing or replacement.
Page 79
9 Troubleshooting
ASL State DESCRIPTION

Ellipticals: The maintenance counter starts at 1000 hours and counts
down the active use hours to 0. When the counter reaches zero hours,
the ASL will begin pulsing blue indicating preventative maintenance is
due.
Yellow Solid Indicates an error has occurred, was self-corrected and the machine can
be used. The fault can be cleared.
Yellow Pulsing There is a current non-recoverable fault condition, there is a loss of a
major function and the machine is out-of-service. Machine service is
required.
ASL Settings and Functions
Setting the ASL light brightness level

The ASL Light Brightness level settings are HIGH, MEDIUM, and LOW. On P10, P30, P30i
and P31 consoles, the light brightness level can be switched OFF.
l On P10, P30, P30i and P31 consoles, the OFF setting switches the ASL light brightness
OFF for all ASL state conditions. Setting the ASL Light Brightness OFF only switches
the ASL light brightness OFF and not the ASL active status functionality.
l Regardless of the brightness level setting (including OFF), you can view the current
ASL state (blue, yellow, etc.) in the service access menus, see "Viewing the current
ASL state" on the facing page.
P62, P80, and P82 consoles:
Access Hardware Validation (51765761) > Maintenance menu > AS LIGHT
BRIGHTNESS > select HIGH, MED, or LOW.
Disabling the ASL Maintenance Reminder

When set to ON, the ASL maintenance reminder - pulsing blue light state is triggered ON
when the maintenance counter counts down to zero miles (or zero hours). When set to OFF,
the ASL Maintenance Reminder counter is ignored and the ASL state is not changed to
pulsing blue.
l The "OFF" setting effectively disables the ASL "blue pulsing" state without affecting the
yellow or pulsing yellow fault states.
l When set to OFF, the Maintenance Reminder counter continues counting down the
miles (or hours) remaining which can be viewed in the service access menu, see "View-
ing the current ASL state" on the facing page.
Page 80
9 Troubleshooting
l Error code events will still affect the ASL state condition even when the Maintenance
Reminder is set to OFF.
Access Club Settings (5651565) > Maintenance menu > Maintenance Reminder > select
ON or OFF.
Viewing the current ASL state

The current ASL state (solid blue, pulsing blue, solid yellow; or pulsing yellow) can be viewed
using the service menu ACTIVE STATUS LIGHT parameter.
Access Club Settings (5651565) > Maintenance menu > ACTIVE STATUS LIGHT > cur-
rent ASL state.
Viewing the ASL maintenance counter remaining miles (or hours)

Access Service Software (51765761) > Maintenance menu > Next Maintenance Due
The maintenance counter shows the remaining miles (or hours) until the machine main-
tenance is due. Reaching zero triggers the ASL pulsing blue "maintenance due" state.
Clearing the Blue Pulsing ASL State (Maintenance Counter reset)

Resetting the maintenance counter clears the blue pulsing ASL state and sets the ASL state to
solid blue. The maintenance counter is also reset to the default value (treadmills reset to 1000
miles, ellipticals reset to 250 Hrs).
1. Access Service Settings (51765761) > Maintenance menu.
2. Select Next Maintenance Due > Reset.
Clearing the Yellow & Yellow Pulsing ASL states

An ASL pulsing yellow state is triggered when an error code event occurs and is logged. To
clear a pulsing yellow state, the error condition causing the ASL pulsing yellow must first be
resolved either manually or the machine may resolve and self-clear the issue. A manually or
machine self-cleared error code will change the ASL state from pulsing yellow to the solid yel-
low state.
Page 81
9 Troubleshooting
Clearing the pulsing yellow ASL state

An ASL pulsing yellow state is triggered when an error code event occurs and is logged. To
clear a pulsing yellow state, the error condition causing the ASL pulsing yellow must first be
resolved either manually or the machine may resolve and self-clear the issue. A manually or
machine self-cleared error code will change the ASL state from pulsing yellow to the solid yel-
low state.
Clearing the solid yellow ASL state
1. On P62, P80, and P82 consoles, the Maintenance > Operating Condition parameter
must be reset from the Inspect condition to the Normal condition. After resetting the
Operating Condition to Normal, the ASL state will change from solid yellow to the solid
blue state.
2. Then go to the CPA Event Log and clear the error code by selecting the Clear control.
Note: Clearing the CPA Event Log does NOT clear the error codes from the Event
Log.
Page 82
10 Preventative Maintenance
About
Preventive Maintenance
About
Preventative maintenance is proven to extend the life of the equipment, improve the user
experience, and keep maintenance problems and service calls to a minimum. Precor recom-
mends the following preventative maintenance schedule.
IMPORTANT: It is the responsibility of the owner to maintain equipment in accord-

ance with the Precor recommended preventative maintenance schedule. Following
the preventative maintenance schedule is required to maintain warranty coverage.
Additional Services
Precor offers a subscription Preventative Maintenance Program, see Preventative Main-
tenance Program.
Maintenance Schedule
The preventative maintenance tasks should be performed on a daily basis,
IMPORTANT: If you determine that the console needs service, disconnect all power
connections (television, Ethernet, and input power). Place an OUT OF SERVICE
sign on the equipment and make it clear to all patrons and other users that they must
not use it.
Daily Task Instruction

Clean the console plastic covers with a damp lint free
cloth using water or approved cleaner, see "General
Information" on page 5. Dry completely. Clean the touch-
Clean the consoles.
screen display with a damp lint free cloth using ONLY a
diluted solution of one part 91% Isopropyl Alcohol to one
part water.
Start a workout and verify the motion controls have
Check motion controls.
smooth movement and control the motion functions.
Make sure that power cables and interface cables are
Check I/O cables
not tangled, pinched, or disconnected.
Page 83
11 Parts
About
Parts
About
The following copies of the equipment "Exploded View Diagram" and "Parts List"are provided
for you to use as a quick reference.
It is recommended that you go to the Precor Partner Website, Precor Connect, to view the
most current Exploded View Diagram and Parts Identification List information.
l Precor Partner Website
IMPORTANT: Always purchase OEM replacement parts and hardware from Precor.
If you use parts not approved by Precor, you could void the Precor Limited Warranty.
Use of parts not approved by Precor may cause injury.
Page 84
11 Parts
P82 Console Parts
P82 Console Parts

P82 - Exploded View Diagram
Page 85
11 Parts
P82 Console Parts
P82 - Parts List
Page 86
11 Parts
P62 Console Parts
P62 Console Parts

P62 - Exploded View Diagram
Page 87
11 Parts
P62 Console Parts
P62 Parts List
Page 88
A Edition Information
Appendix A : Edition Information
Edition
Title: P82 Console Service Manual
P/N: 20039-181
Publish Date: May 2019
Additional Documentation
You can also view the service manual online at Online Service Manual
Copyright
Copyright 2016 Precor Incorporated
No part of this manual may be reproduced in any form or by any means (including electronic
storage and retrieval or translation into a foreign language) without prior agreement and writ-
ten consent from Precor Incorporated as governed by United States and international copy-
right laws.
Precor Incorporated
20031 142nd Ave. NE
P.O.Box 7202
Woodinville, WA. 98072-4002
Ph: 1-800-347-4404
Page i
Appendix B : Notices and Safety
Trademarks
Precor, AMT, EFX, and Preva are registered trademarks of Precor Incorporated. Other
names in this document may be the trademarks or registered trademarks of their respective
owners.
The Spinner Family of bikes—Spin®, Spinner®, Spinning®, Spin Fitness®, and the Spinning
logo® are registered trademarks owned by Mad Dogg Athletics, Inc., a California corporation.
SPD is a registered trademark of Shimano American Corporation.
Intellectual Property
All rights, title, and interests in and to the software of the Preva Business Suite, the accom-
panying printed materials, any copies of such software, and all data collected via the Preva
Business Suite, are exclusively owned by Precor or its suppliers, as the case may be.
Precor is widely recognized for its innovative, award-winning designs of exercise equipment.
Precor aggressively seeks U.S. and foreign patents for both the mechanical construction and
the visual aspects of its product design. Any party contemplating the use of Precor product
designs is hereby forewarned that Precor considers the unauthorized appropriation of its pro-
prietary rights to be a very serious matter. Precor will vigorously pursue all unauthorized appro-
priation of its proprietary rights.
Warranty
The material contained in this document is provided "as is," and is subject to being changed,
without notice, in future editions. Further, to the maximum extent permitted by applicable law,
Precor disclaims all warranties, either expressed or implied, with regard to this manual and
any information contained herein, including but not limited to the implied warranties of mer-
chantability and fitness for a particular purpose. Precor shall not be liable for errors or for incid-
ental or consequential damages in connection with the furnishing, use, or performance of this
document or of any information contained herein. Should Precor and the user have a separate
written agreement with warranty terms covering the material in this document that conflict with
these terms, the warranty terms in the separate agreement shall control.
Safety Notices
Warning and Caution notices indicate an activity that could be dangerous and cause personal
injury and/or equipment damage if not adhered to. Always follow Warning and Caution instruc-
tions.
Warning
A WARNING notice denotes a hazard. It calls attention to an operating procedure,

practice, or the like that, if not correctly performed or adhered to, could result in per-
sonal injury or death. Do not proceed beyond a WARNING notice until the indicated
Page ii
conditions are fully understood.
Caution
A CAUTION notice denotes a hazard. It calls attention to an operating procedure,

practice, or the like that, if not correctly performed or adhered to, could result in dam-
age to the product or loss of important data. Do not proceed beyond a CAUTION
notice until the indicated conditions are fully understood.
Service Safety Guidelines

Prior to doing any machine service, review the Service Safety Guidelines, see Service Safety
Guidelines.
Page iii

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Service Manual

NOTE: This document provides information to service the P 62 and P82 consoles

"Safety Guidelines" on the facing page

Safety guideline you need to know and follow:

o Remove jewelry (especially from ears and neck),

Controls and Indicators

Controls and Indicators

Motion Control Icons

Motion Control Icons

Console I/O Port Diagram

Motion Control ICONS Machine Type: ICON Metric(s)

Treadmill (TRM): INCLINE, SPEED

Elliptical (EFX): INCLINE, RESISTANCE

AMT: STRIDE HEIGHT, RESISTANCE

UBK & RBK bikes: RESISTANCE

Climber (CLB) : STEP RESISTANCE

Console I/O Port Diagram

l P62 I/O Port Diagram, see "P62 console" on page 10.

Console I/O Port Diagram

CONNECTOR INTERFACE CONNECTOR/DEVICE

HHHR Sensor Input Cable Four pin strip, keyed.

Console DC Input Power Two pin plug.

CSAFE(2) Not Used.

DEBUG Port(2) OEM use only.

Media Adapter HDMI Video/Au- HDMI connector

Console I/O Port Diagram

CONNECTOR INTERFACE CONNECTOR/DEVICE

CONNECTOR INTERFACE CONNECTOR/DEVICE

CONNECTOR INTERFACE CONNECTOR/DEVICE

HHHR Sensor Input Cable Four pin strip, keyed.

DC Input Power Two pin plug (see )

microSD mass storage .microSD memory card

Ferrite cable clamp The input power cable must be

Required repair tools and service items.

Tools/Service Items Tools/Service Items

Fastener Torque Specifications

This table provides a summary of system fasten torque specifications.

System Component Specification

Exploded View Diagram and Parts List

Each P82 utilize an external 12 VDC / 50 W power supply.

CAUTION: A maximum of 10 consoles can be connected to one 20-amp dedicated

Earth ground requirements

Console Installation and Removal

Console I/O Port Diagram

CONNECTOR INTERFACE CONNECTOR/DEVICE

Console I/O Port Diagram

CONNECTOR INTERFACE CONNECTOR/DEVICE

HHHR Sensor Input Cable Four pin strip, keyed.

Console DC Input Power Two pin plug.

CSAFE(2) Not Used.

DEBUG Port(2) OEM use only.

Media Adapter HDMI Video/Au- HDMI connector

P62 console I/O port diagram

Console I/O Port Diagram

CONNECTOR INTERFACE CONNECTOR/DEVICE

HHHR Sensor Input Cable Four pin strip, keyed.

DC Input Power Two pin plug (see )

microSD mass storage .microSD memory card

Ferrite cable clamp The input power cable must be