3 Series QSG 32S331 S335
3 Series QSG 32S331 S335
3 Series QSG 32S331 S335
3-Series
32S331/S335
DO NOT RETURN TO STORE
WE ARE
READY TO TCL SUPPORT:
Caution: To reduce the risk of electric shock, do not remove cover (or back). No user serviceable parts
inside. Refer servicing to qualified service personnel.
This symbol indicates “dangerous voltage” This symbol indicates important instructions
inside the product that presents a risk of accompanying the product.
electric shock or personal injury.
WARNING WARNING
To reduce the risk of fire or electric shock, do The TV is unstable if it is not properly attached to
not expose this product to rain or moisture. the base or mounted to the wall. Please follow the
This product should not be exposed to dripping base or wall mounting instructions provided in the
or splashing. No objects filled with liquids, such User’s Guide to ensure your safety.
as vases, should be placed on the apparatus.
Warning: The batteries shall not be exposed to excessive heat such as sunshine, fire or the like.
Refer to the identification/rating label located on the back panel of your product for its proper operating
voltage.
Cable TV Installer: This reminder is provided to call your attention to Article 820-40 of the National
Electrical Code (Section 54 of the Canadian Electrical Code, Part 1) which provides guidelines for proper
grounding and, in particular, specifies that the cable ground should be connected to the grounding system
of the building as close to the point of cable entry as practical.
This television is a table model and is designed to sit on a firm, flat surface. Don’t place
the TV on soft carpeting or similar surface because the ventilation slots on the bottom of the unit will
be blocked, resulting in reduced lifetime from overheating. To assure adequate ventilation for this
product, maintain a spacing of 1 inch from the top and side of the TV receiver and 2 inches from the
rear of the TV receiver and other surfaces.
Also, make sure the stand or base you use is of adequate size and strength to prevent the TV from
to the TV. Refer to the Important Safety Instructions on the next page.
The Power button on this TV and your remote control puts the TV into a very low-power standby
mode
need to disconnect the power cord from the outlet. The mains plug/appliance coupler is used to
TV in a manner that allows you to disconnect the power cord when desired.
Product Registration
Please register your TCL TV purchase on-line at www.tclusa.com. It will make it easier to contact you
should it ever be necessary. Registration is not required for warranty coverage.
Product Information
Keep your sales receipt to obtain warranty parts and service and for proof of purchase. Attach it here
and record the serial and model numbers in case you need them. These numbers are located on the
product.
Warning: Changes or modifications to this unit not expressly approved by the party responsible for
compliance could void the user’s authority to operate the equipment. Keep the apparatus at least 8
inches away from the human body.
GROUND CLAMP
GROUNDING CONDUCTORS
(NEC SECTION 810-21)
GROUND CLAMPS
ELECTRIC SERVICE POWER SERVICE GROUNDING
EQUIPMENT ELECTRODE SYSTEM (NEC ART
250, PART H)
2
This product incorporates HDMI technology.
The terms HDMI, HDMI High-Definition Multimedia Interface, and the HDMI Logo
are trademarks or registered trademarks of HDMI Licensing Administrator, Inc.
FCC Information
This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to
Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference
in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not
installed and used in accordance with the instructions, may cause harmful interference to radio communications.
However, there is no guarantee that interference will not occur in a particular installation. If this equipment does
and on, the user is encouraged to try to correct the interference by one or more of the following measures:
Reorient or relocate the receiving antenna.
Increase the separation between the equipment and receiver.
www.tclusa.com.
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What’s in the box
ST4X20mm
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Step 1 Set up your TV
Ready for the step-by-step? You’re only minutes away from TV bliss!
B
Screws
(ST4X20mm)
To mount on a wall
If you are mounting your TV to the wall, don’t attach the stands.
The VESA number is the horizontal and vertical measurement of the mounting holes. For
example, 100X100 refers to the fact that the mounting measurements are 100mm horizontally
and 100mm vertically.
Follow the instructions that come with the wall mount.
Your wall mount must be able to bear a minimum of five times the TV’s net weight to avoid
causing damage.
Warning:
Never place a television set in an unstable location. A television set may fall, causing serious
personal injury or death. Many injuries, particularly to children, can be avoided by taking simple
precautions such as:
- Using cabinets or stands recommended by the manufacturer of the television set.
- Only using furniture that can safely support the television set.
- Ensuring the television set is not overhanging the edge of the supporting furniture.
- Not placing the television set on tall furniture (for example, cupboards or bookcases) without
anchoring both the furniture and the television set to a suitable support.
- Not placing the television set on cloth or other materials that may be located between the
television set and supporting furniture.
- Educating children about the dangers of climbing on furniture to reach the television set
or its controls.
If your existing television set is being retained and relocated, the same considerations as
above should be applied.
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Step 2 Power up
In this step, we’ll make sure all systems are GO!
Power Tip! Always replace depleted batteries with two same brand-new batteries from the same manufacturer.
Never use damaged batteries.
If your remote gets warm/hot during use, discontinue use and contact customer support immediately at
support.tclusa.com
A
Here’re some buttons you should know about. B C
A POWER
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Step 4 Get to know your TV
TV BACK
B
B POWER and OPTIONS BUTTON
Press once to open the menu. Press and hold to turn
off the TV.
C
C OPTICAL (DIGITAL AUDIO OUT) Connect an optical AUDIO OUT
H
H ANTENNA/CABLE IN Connect an outdoor VHF/UHF
antenna or Cable TV feed.
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Step 5 Complete guided setup
Your Roku account: Once connected, your TV will walk you through a guided setup,
where you'll be prompted to create (or sign into) your free Roku account online at
roku.com/link. Your TV will generate a unique code that links your TV to your account.
Roku accounts are free, and while a valid credit card is recommended, it is not required. If you
choose to register with a credit card, you will be able to seamlessly rent movies, TV shows
and download apps without having to enter in your credit card information each time. A unique
PIN can be added to the account to prevent unauthorized purchases.
IMPORTANT: Make sure you type roku.com/link into the browser being careful not to misspell
or add extra characters. Typing this incorrectly may take you to fraudulent websites.
Once you’re connected, your TV will automatically update with the latest software—plus you can
start streaming the entertainment you know and love. Unlike other TVs, your new TCL • Roku TV
automatically receives regular software updates in the background when it’s connected to the
internet. This allows it to give you a better and better experience.
If you aren’t ready to connect your TV to a wireless network, you can still use it as a regular TV.
TCL SUPPORT:
support.tclusa.com
1-877-300-8837
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Roku TV menu may vary and subject to change.
Stream sports on the big screen Enjoy tons of free channels and free trials
Choose from over 140 sports channels like Your TCL • Roku TV has hundreds of popular free
WatchESPN, FOX Sports GO, NBA, NFL, MLB.TV, channels like Crackle, CBS News, PBS, Pluto TV, and
WWE Network, CBS Sports, and more. more. Plus, free trials** to popular subscription
services like HBO NOW, SHOWTIME, Netflix, Prime Video,
and Hulu.
*Subscription or other payment may be required to access certain channels. Content may not be available in all areas in which the TCL Roku TVs are sold and channel
availability is subject to change.
**Cancel before free trial ends to avoid subscription fees. Credit card may be required.
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TCL North America Limited Warranty
All LCD/LED Models.
What your warranty covers: Defects in materials or workmanship to the original owner of this TCL
product when purchased as new from an Authorized Dealer of TCL brand products in the United States and
packaged with this warranty statement.
New LCD/LED Televisions (Non-Commercial Use)
For how long after your purchase:
One (1) year from date of purchase for parts and labor for non-commercial use.
New LCD/LED Televisions (Commercial Use)
For how long after your purchase:
Six (6) months from date of purchase for parts and labor for commercial use.
Commercial use includes, but is not limited to, the use of this product in a commercial or business environment,
the use of this product in an institution or for institutional purposes, or other commercial purposes including
rental purposes.
What we will do:
At TCL North America’s discretion, (1) pay an Authorized TCL Service Center for both labor charges and parts to
repair your television, or (2) replace your television with a new or refurbished / remanufactured equivalent value
product. The decision to repair or replace will be made solely by TCL North America. See “How to get service”.
How to get service:
Call 1-877-300-8837.
Please have your original purchase receipt or proof of purchase (bill of sale or receipted invoice), the unit’s
date of purchase, place of purchase and model/serial number ready. The model/serial number information
can be found on the back of your unit.
A representative will troubleshoot your problem over the telephone. If it is determined that your unit
requires service, the service location will be at the sole discretion of TCL North America based upon the
TCL North America Limited Warranty Statement.
At the sole discretion of TCL North America, television screen sizes 43” and smaller will either be repaired at an
Authorized TCL Service Centre or directly exchanged for a new or refurbished/remanufactured unit. At the sole
discretion of TCL North America, television screen sizes 44” through 55” or larger will either be repaired at an
Authorized TCL Service Center or repaired in-home.
If repaired at an Authorized TCL Service Center, a pre-paid shipping label will be provided and TCL North
America will pay for return shipping.
Proof of purchase in the form of a bill of sale or receipted invoice from an Authorized Dealer which is
evidence that the product is within the warranty period must be presented to obtain warranty service.
PRE-AUTHORIZATION MUST BE OBTAINED BEFORE (1) SENDING ANY PRODUCT TO AN AUTHORIZED
TCL SERVICE CENTER, OR (2) OBTAINING ANY IN-HOME REPAIR/REPLACEMENT/RENTAL SERVICES.
What your warranty does not cover:
Customer instruction. (Your Owner’s Manual describes how to install, adjust, and operate your unit. Any
additional information should be obtained from your Authorized Dealer).
Installation and related adjustments, or damage resulting from installation.
Damage resulting from non-approved installation methods.
Signal reception problems not caused by your unit.
Damage from misuse, abuse, neglect, normal wear and tear, cosmetic damage, mishandling, faulty installation,
or power line surges.
Markings or images on the television’s panel resulting from viewing fixed images (including but not limited
to certain 4:3 images on wide screen televisions, or data or images in fixed screen locations from banners,
video games, or certain broadcast networks).
A television that has been modified or incorporated into other products.
A unit purchased or serviced outside the USA.
A unit sold in “As-Is”, “Factory Reconditioned”, “Factory Re-Certified”, or “Refurbished” condition or with
faults.
Acts of nature or God, such as but not limited to earthquake or lightning damage.
Special, incidental or consequential damages.
Product Registration:
Please register your TCL TV purchase on-line at www.tclusa.com. It will make it easier to contact you should
it ever be necessary. Registration is not required for warranty coverage.
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TCL North America Limited Warranty
LIMITATION OF WARRANTY
THE WARRANTY STATED ABOVE IS THE ONLY WARRANTY APPLICABLE TO THIS PRODUCT. NO
VERBAL OR WRITTEN INFORMATION GIVEN BY TCL NORTH AMERICA, ITS AGENTS OR EMPLOYEES
SHALL CREATE A GUARANTY OR IN ANY WAY INCREASE OR MODIFY THE SCOPE OF THIS WARRANTY.
REPAIR OR REPLACEMENT AS PROVIDED UNDER THIS WARRANTY IS THE EXCLUSIVE REMEDY OF
THE CONSUMER. TCL NORTH AMERICA SHALL NOT BE LIABLE FOR SPECIAL, INCIDENTAL, OR
CONSEQUENTIAL DAMAGES RESULTING FROM THE USE OF THIS PRODUCT OR ARISING OUT OF ANY
BREACH OF ANY EXPRESS OR IMPLIED WARRANTY ON THIS PRODUCT. THIS DISCLAIMER OF
WARRANTIES AND LIMITED WARRANTY ARE GOVERNED BY THE LAWS OF THE STATE OF
CALIFORNIA. EXCEPT TO THE EXTENT PROHIBITED BY APPLICABLE LAW, ANY IMPLIED WARRANTY
OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE ON THIS PRODUCT IS LIMITED TO
THE APPLICABLE WARRANTY AND WARRANTY PERIOD SET FORTH ABOVE. THIS WARRANTY IS
SUBJECT TO CHANGE WITHOUT NOTICE. PLEASE VISIT WWW.TCLUSA.COM TO VIEW THE MOST
CURRENT VERSION.
If you purchased your unit outside the United States or seek warranty coverage
outside the United States:
This warranty does not apply. Contact your dealer for warranty information.
Service calls which do not involve defective materials or workmanship are not
covered by this warranty. Costs of such service calls are the sole responsibility
of the purchaser.
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Troubleshooting
Having trouble completing the guided setup? Don’t worry, it’s usually an easy fix.
Cannot connect to wireless network (Wi-Fi) My picture is too small (black bars on the side)
• Select the correct wireless network name and verify • Play your movie/video and press the (*)
the password entered (case sensitive). asterisk button.
• Relocate the router from objects that interfere with • Select Picture Size, select the picture size of
performance (cordless phones, baby monitors, etc.). your preference.
• For best performance, use the HDMI connection. The free Roku app allows you to use your mobile
If not available, then: device as a full functioning remote control with
voice search & keypad.
• Make sure the cable connections to the TV and your
• Download the Roku app to your phone or tablet
device are securely fastened.
through Google Play or iTunes.
• Select cable/satellite box or antenna TV input. • Simply search for “Roku App” and choose the
Roku app by Roku Inc.
• Select “start finding channels” and follow the on-screen
• Follow the onscreen prompts and you’re on
instructions to perform a full channel scan.
your way!
Or
1. Select “Settings” at home screen.
2. Select “Accessibility”.
3.
* http://support.tclusa.com/televisions-faqs/how-to-
enable-and-disable-text-to-speech-on-my-tcl-roku-tv
1-877-300-8837
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Complete your Home Theater Experience
with a TCL Sound Bar!
ALTO 7 / 7+
ALTO 5 / 5+