Troubleshooting
10.1 Pump Operation
e of fault
CLAP display
Cause
- Failed to check
operation of the syringe
|_plunger clamp .
Sensor lever is damaged.
- Agear in the syringe
plunger clamp is
damaged.
Syringe plunger sensor
is faulty.
Action
Operate the clutch lever once and
let the pump recognize the syringe.
Repair or replacement is required.
Contact the dealer you purchased
the product from.
Syringe plunger sensor
is improperly adjusted.
‘Adjust the syringe plunger sensor
as per "9.4 Adjusting the Syringe
Plunger"
The instrument
does not respond
to key operations.
- Keys are abnormal.
Repair or replacement is required.
Contact the dealer you purchased
the product from.
Syringe size is not
recognized even if
a syringe is
installed.
- The brand of the syringe
installed does not match
the brand in the setting.
Use the brand selection switch to
select the brand of the syringe in
use. Or use the syringe in auto
selection (*) mode (50ml syringe
only).
Syringe size sensor is
improperly adjusted.
Adjust the syringe size sensor as per
"9.2 Adjusting the Syringe Size
Sensor“
Syringe size sensor or
syringe size sensor
circuit is abnormal.
Repair or replacement is required.
Contact the dealer you purchased
the product from.
7 segment LED is
flashing and an
alarm tone sounds.
10.2 Battery Operat
Type of alarm
~ The instrument is left in
the standby state for
tree minutes or more.
ition
Cause
Instead of leaving the system
suspended for a substantial period
during battery operation, turn OFF
the power.
Action
LOW BAT alarm
~ Battery voltage is low.
Connect the battery to the external
power source for recharging without
delay. ;
i i t is required.
a leted. Repair or replacement
- Bae ee 2 Short- | Contact the dealer you purchased
the product from.
circuited.e of alarm
Action.
All battery
indicators are
flashing.
bATEr display
Cause
- Battery is not connected.
Connect the battery.
- Battery cable is broken.
~ Battery junction cable
connecting the power
source PCB and the
battery is broken.
Recharging circuit is
abnormal.
Battery is not connected.
Battery cable is broken.
- Battery junction cable
connecting the power
source PCB and the
battery is broken.
Recharging circuit is
abnormal.
The battery must be replaced 7"
spare. Replace the battery 4
spare as per “8.1 Removing |
Battery"
Repair or replacement is requj
Contact the dealer you purch;
the product from.
Connect the battery.
The battery must be replaced yj
spare. Replace the battery
spare as per "8.1 Removing
Battery"
Repair or replacement is requi
Contact the dealer you purcha
the product from.
Battery indicator
display does not
‘match the actual
- Because the battery has
been removed, the
device did not recognize
When the battery is removed, ful
recharge the battery.
drive time. the battery capacity.
- Battery is depleted. Repair or replacement is requi
- Battery is short-| Contact the dealer you purch®
circuited. the product from.
10.3 Occlusion Alarm
Type of alarm Cause Action
eclusion" LED
illuminates.
~ Pressure in the syringe
or infusion line is high.
~ Slider part is dirty.
Clamp the infusion line or clos¢
three-way stopcock and remove
cause of the occlusion.
Clean the slider part as pet’
Maintenance "
- Occlusion sensor is
improperly adjusted.
Adjust the occlusion sensor as
"9.1 Adjusting the Occlusion
Detection Sensor"
- Occlusion sensor is
abnormal.10.4 Low Vol. Alarm
[ ‘Type of alarm
Cause
Action
Residual volume
is not reported.
- Auto selection mode (*)
is enabled
Low. Vol. sensor is dirty.
- Low Vol. sensor is
improperly adjusted.
- Low Vol. sensor is
abnormal.
Residual volume is not reported in
the auto selection mode (*) .
Use a syringe specified by TOP
Corporation and set the brand
name.
Clean the residual volume sensor as
| per "11 Maintenance "
Adjust the residual volume sensor
as per "9.3 Adjusting the Low
Volume Sensor".
Repair or replacement is required.
Contact the dealer you purchased
the product from.
10.5 Syringe barrel/ Syringe plunger clamp
disengaged Alarm
e of alarm
Cause
Action
All syringe size
indicators are
flashing.
- Pressure in the syringe
or infusion line is high,
causing the syringe
barrel to be disengaged.
Clamp the infusion line or close the
three-way stopcock and remove the
cause of occlusion.
Syringe size sensor is
improperly adjusted.
Adjust the syringe size sensor as per
“9.2 Adjusting the Syringe Size
Sensor“
‘One syringe size
indicator is
flashing.
- Pressure in the syringe
or infusion line is high,
causing the syringe
plunger to be
disengaged.
Clamp the infusion line or close the
three-way stopcock and remove the
cause of occlusion.
Syringe plunger sensor
is improperly adjusted.
‘Adjust the syringe plunger sensor
as per "9.4 Adjusting the Syringe
Plunger"
Agear in the syringe
plunger clamp is
damaged.
Sensor lever is damaged.
- Syringe plunger sensor
is abnormal.
Repair or replacement is required.
Contact the dealer you purchased
the product from.Type of alarm Cause Action en
All battery - Battery is not connected. | Connect the battery.
indicators are ~ Battery cable is broken. | The battery must be replace
flashing. spare. Replace the battery \
spare as per “8.1 Removiy,|
[Battery —__*
- Battery junction cable | Repair or replacement is req
connecting the power Contact the dealer you Pure
source PCB and the the product from.
battery is broken.
- Recharging circuit is
abnormal.
bATEr display - Battery is not connected. | Connect the battery.
- Battery cable is broken. | The battery must be replaced)
spare. Replace the battery ,|
. spare as per “8.1 Removing |
Battery" )
- Battery junction cable Repair or replacement is requ
connecting the power Contact the dealer you purchs
source PCB and the the product from.
battery is broken.
- Recharging circuit is
_abnormal.
Battery indicator |- Because the battery has | When the battery is removed, lil
display does not
match the actual
drive time.
been removed, the
device did not recognize
recharge the battery.
the battery capacity.
- Battery is depleted. Repair or replacement is requ
- Battery is _ short-| Contact the dealer you purth’
circuited. the product from.
10.3 Occlusion Alarm
| Type of alarm Cause Action
“Occlusion” LED |- Pressure in the syringe | Clamp the infusion line or clo*
illuminates. or infusion line is high. | three-way stopcock and remo’
cause of the occlusion.
- Slider part is dirty.
Clean the slider part as Pp
Maintenance "
- Occlusion sensor is
improperly adjusted.
- Occlusion sensor is
abnormal.
‘Adjust the occlusion sensor a5?"
"9.1 Adjusting the Occlusion
| Detection Sensor"
Repair or replacement is re
Contact the dealer you purl”
the product from.Cause
Action
sidual volume
js not reported.
- Auto selection mode (*)
is enabled.
Residual volume is not reported in
the auto selection mode (*) -
Use a syringe specified by TO
Corporation and set the brand
name.
- Low. Vol. sensor is dirty.
Clean the residual volume sensor as
per "11 Maintenance “
- Low Vol. sensor is
improperly adjusted.
‘Adjust the residual volume sensor
as per "9.3 Adjusting the Low
Volume Sensor".
- Low Vol. sensor is
abnormal.
Repair or replacement is required.
Contact the dealer you purchased
the product from |
0.5 Syringe barrel/ Syringe plunger clamp
disengaged Alarm
Cause
Action
[ype of alarm
All syringe size
ndicators are
lashing.
- Pressure in the syringe
or infusion line is high,
causing the syringe
barrel to be disengaged.
Clamp the infusion line or close the
three-way stopcock and remove the
cause of occlusion.
Syringe size sensor is
improperly adjusted.
Adjust the syringe size sensor as per
"9.2 Adjusting the Syringe Size
Sensor"
Ine syringe size
ndicator is
lashing.
- Pressure in the syringe
or infusion line is high,
causing the syringe
Clamp the infusion line or close the
three-way stopcock and remove the
cause of occlusion.
plunger to be
disengaged.
~ Syringe plunger sensor | Adjust the syringe plunger sensor
is improperly adjusted. as per "9.4 Adjusting the Syringe
Plunger“
Agear in the syringe
plunger clamp is
damaged.
Sensor lever is damaged.
Syringe plunger sensor
is abnormal.
Repair or replacement is required.
Contact the dealer you purchased
the product from.10.6 Power Switching Alarm
‘Type of alarm Cause
‘Alarm tone only | AC power cable is
| unplugged. ____—
Plug the AC power cable in,
The AC power cable must be
AC power cable replaced with spare. Contact y
ce dealer you purchased the prog”
a et
———-} Cheek the c t breaker ang
Power is not fed from €
AC outlet, _______
ee DC power
facility power source.
Plug the external DC powers
~ Externa
cable is unplugged.
[External DC power
cable is broken.
in.
The external DC power cable y,
be replaced with spare. Contacts
dealer you purchased the produ
from.
The fuse must be replaced
spare. Replace the fuse with
as per "8.2 Removing the Fuse"
- Fuse is blown.
10.7 Alarm Tones
‘Type of trouble __| Cause Action
Wait tone is not |- Wait tone is “not Set the wait tone to "Silence" as
silenced even if silenced" in the buzzer | the Operation Guide.
the Silence key is setting.
pressed.
No alarm tone - The buzzer inside the ‘The buzzer inside the main body
sounds although main body is broken. must be replaced with spare.
an alarm is Contact the dealer you purchased
present. the product from.
10.8 Er-C] “Internal error"
If one of the following alarms occurs and the alarm persists even if the sys!"
power cycled, contact our office or the dealer you purchased the product from.
‘Type of alarm Cause i
Er0 - Motor or encoder is Action
abnormal.
Et - ROM or RAM is
Er2 _|- ROM data is abnormal.
Er3 - Cannot read/write data
_|__ from/to ROM.
Era - CPU register is
abnormal.
as - Quartz crystal driving
CPU is abnormal.| Type of alarm
Cause
Action |
Er-6
- Motor power shut off
circuit is abnormal.
Er-7
Motor driver is
abnormal.
Er-8
- Motor reverse rotation
protection circuit is
abnormal.
Er-9
LED does not
illuminate.
ErA
- A/D or D/A converter
within CPU is
abnormal.
Er-b
~ CPU hangs up.
Er-C
Occlusion sensor is
improperly adjusted.
Adjust the occlusion sensor as per
"9.1 Adjusting the Occlusion
Detection Sensor"
Occlusion sensor or
occlusion sensor circuit
is abnormal.
Er-d
Syringe size sensor is
improperly adjusted.
Syringe size sensor or
syringe size sensor
circuit is abnormal.
Adjust the occlusion sensor as per
"9.2 Adjusting the Syringe Size
Sensor"
Er-E
Switch is abnormal.
Er-F
- RAM data is abnormal.
Er-H
Power voltage on the
PCB is abnormal.
Er-U
Syringe plunger clamp
is dirty and syringe
clamp does not move
smoothly.
Clean the syringe plunger as per "11
Maintenance "
Clutch does not take up
properly.
Erk
Low Vol. sensor is dirty.
Clean the Low Vol. sensor as per "1.
Maintenance "
Low Vol. sensor is
abnormal.