30 MCQs

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1-The following is (are) the key components of a business process Re-engineering programme?

a. Product development
b. Service delivery
c. Customer satisfaction
d. All of the above
(Ans:d)
 

2-The actual achievements compared with the objectives of the job is


a. Job performance
b. Job evaluation
c. Job description
d. None of the above
(Ans:a)
 

3-The following is (are) concerned with developing a pool of candidates in line with the human resources plan
a. Development
b. Training
c. Recruitment
d. All of the above
(Ans:c)
 

4-Majority of the disputes in industries is (are) related to the problem of


a. Wages
b. Salaries
c. Benefits
d. All of the above
(Ans:d)
 

5-In an organisation initiating career planning, the career path model would essentially form the basis for
a. Placement
b. Transfer
c. Rotation
d. All of the above
(Ans:d)
 

6-Section ________ of the Industrial Disputes Act 1947, states that an employer should only retrench
employees who have been most recently hired
a. 24-F
b. 24-G
c. 25-F
d. 25-G
(Ans:d)
 

7-Performance development plan is set for the employee by his immediate boss.
a. Employer
b. Department Head
c. Immediate boss
d. Any of the above
(Ans:c)
 

8-The following type of recruitment process is said to be a costly affair.


a. Internal recruitment
b. External recruitment
c. Cost remains same for both types
(Ans:b)
 

9-The following is (are) the objective(s) of inspection.


a. Quality product
b. Defect free products
c. Customer satisfaction
d. All of the above
(Ans:d)
 

10-Large recruitment ____ problematic and vice-versa


a. Less
b. More
c. Any of the above
(Ans:a)
 

11-The ________ programme once installed must be continued on a permanent basis.


a. Job evaluation
b. Training & Development
c. Recruitment
d. All of the above
(Ans:a)
 

12-The following person has suggested the new concept which takes into account various key factors that will
tell the overall performance of a job.
a. Elliot Jecques
b. Fred Luthas
c. Juran
d. None of the above
(Ans:a)
 

13-For closure, every worker is to be compensated with ________ average pay for every year of service
completed
a. 15 days
b. 20 days
c. 25 days
d. 30 days
(Ans:a)
 

14-The three important components in aligning business strategy with HR practice:


a. Business Strategy, Human Resource Practices, Organisational Capabilities
b. Marketing Strategy, Human Resource Practices, Organisational Capabilities
c. Business Strategy, Human Resource Practices, Organisational structure
d. Marketing Strategy, Human Resource Practices, Organisational structure
(Ans:a)
 

15-The basic managerial skill(s) is(are)


a. To supervise
b. To stimulate
c. To motivate
d. All of the above
(Ans:d)

1-The whole process of conducting a 360 – Degree Feedback process in any Organisation could last about
________.
a. 1.5 to 3 months
b. 3 to 6 months
c. 6 to 9 months
d. 9 to 12 months
(Ans:a)
 

2-In a re-engineering programme, when a process changes so does the ________ of the concerned employee.
a. Designation
b. Job profile
c. Qualification
d. Job experience
(Ans:b)
 

3-The process which is continuous and stops only when the organisation ceases to exist
a. Training
b. Job evaluation
c. Hiring
d. All of the above
(Ans:c)
 

4-Union leaders at different levels & at federations are elected on ________


a. democratic principle
b. political considerations
c. employer’s recommendation
d. seniority basis
(Ans:a)
 

5-The following factor would be relatively low if supply of labour is higher than demand.
a. production
b. labour cost
c. wage
d. all of the above
(Ans:c)
 

6-The nation wide consumer councils formed by the Government comprise of representatives of
a. Cost account and consumer
b. Various ministries
c. Manufactures of commerce
d. All of the above
(Ans:d)
 

7-The following is (are) the option(s) while planning for surplus


a. Reassign the jobs
b. Redesign the jobs
c. Reduce work hours
d. All of the above
(Ans:d)
 

8-The following system is simple, less expensive and less time consuming.
a. Paired comparison
b. Confidential report system
c. Ranking
d. Checklist method
(Ans:c)
 

9-The following are the factors which come under ‘ Work planning’ that is component systems of HRD
a. Contextual analysis
b. Role analysis
c. Performance appraisal
d. All of the above
(Ans:d)
 

10-______ is the simple act of comparison & learning for organisational improvement


a. Benchmarking
b. Feedback
c. Ranking
d. Job evaluation
(Ans:a)
 

11-_______ can be defined as a written record of the duties, responsibilities and conditions of job.
a. Job description
b. Job specification
c. Job profile
d. None of the above
(Ans:a)
 

12-The three types of forecasts are


a. Economic, employee market, company’s sales expansion
b. Long, Short, Medium
c. Production, economic, company’s sales expansion
d. Production, labor, economic
(Ans:a)
 

13-Under point method, factor(s) generally considered are


a. Skill, effort, Accountability
b. Skill, job enrichment, accountability
c. Wage, job enrichment, accountability
d. Wage effort, accountability
(Ans:a)
 

14-HRD process variable include


a. Role clarity
b. Work planning
c. Better communication
d. All of the above
(Ans:d)
 

15-The following is (are) included in salary survey.


a. Average salary
b. Inflation indicators
c. Salary budget averages
d. All of the above
(Ans:d)

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