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    DT Series ATM Error Code Description Manual

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    egal
    This document provides error codes, descriptions, probable causes, and recommended actions for resolving issues with an ATM machine. It includes the following types of errors: 1. Network connection errors related to dropped packets, unstable ping, incorrect network setup, and network hardware issues. 2. Protocol errors from the SDLC protocol returning status codes related to modem connection, response mode, process unit status, and layer interface issues. 3. File operation errors from failing to open screen files and incorrect password errors.

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    © All Rights Reserved
    Download as PDF, TXT or read online from Scribd

    DT Series ATM Error Code Description Manual

    Uploaded by

    egal
    55 views1 page
    This document provides error codes, descriptions, probable causes, and recommended actions for resolving issues with an ATM machine. It includes the following types of errors: 1. Network connection errors related to dropped packets, unstable ping, incorrect network setup, and network hardware issues. 2. Protocol errors from the SDLC protocol returning status codes related to modem connection, response mode, process unit status, and layer interface issues. 3. File operation errors from failing to open screen files and incorrect password errors.

    Original Title

    GRG_11

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    This document provides error codes, descriptions, probable causes, and recommended actions for resolving issues with an ATM machine. It includes the following types of errors: 1. Network connection errors related to dropped packets, unstable ping, incorrect network setup, and network hardware issues. 2. Protocol errors from the SDLC protocol returning status codes related to modem connection, response mode, process unit status, and layer interface issues. 3. File operation errors from failing to open screen files and incorrect password errors.

    Copyright:

    © All Rights Reserved
    Download as PDF, TXT or read online from Scribd
    Download as pdf or txt
    55 views1 page

    DT Series ATM Error Code Description Manual

    Uploaded by

    egal
    This document provides error codes, descriptions, probable causes, and recommended actions for resolving issues with an ATM machine. It includes the following types of errors: 1. Network connection errors related to dropped packets, unstable ping, incorrect network setup, and network hardware issues. 2. Protocol errors from the SDLC protocol returning status codes related to modem connection, response mode, process unit status, and layer interface issues. 3. File operation errors from failing to open screen files and incorrect password errors.

    Copyright:

    © All Rights Reserved
    Download as PDF, TXT or read online from Scribd
    Download as pdf or txt
    of 1

    DT Series ATM Error Code Description Manual

    Status Probable Cause or Code from


    Description
    Code Recommended Action Manufacturer
    1. Replace the twisted-pair cable with
    Category 5 one, and wire the cable with
    A packet is dropped during the
    T568B standard
    120 communication. PING network is None
    2. Check if the crystal lead wire is in poor
    not stable
    contact
    3. Check if external network is stable
    1. Check if IP, gateway, subnet mask and
    Failed to connect the network,
    DNS setup is correct
    121 network card sending indicator None
    2. Check if exterior network is in well
    (SD) is off
    contact
    1. Check if IP, gateway, subnet mask and
    Network connection failure,
    DNS setup is correct
    122 network card sending indicator None
    2. Check if external network is in well
    (SD) is off
    contact
    1. Check if network node device (switch,
    Network connection failure, router etc.) work normally
    network card receiving indicator 2. Check if the relevant device work
    123 None
    (RD) is off, carrier signal indicator normally
    works abnormally 3. Check if the hardware of network card
    work normally
    Network connection failure,
    4. Re-set TCP/IP
    124 network card indicator is on, None
    5. Check if IP: 127.0.0.1 works
    TCP/IP does not work
    SDLC protocol prompts a status
    130 Modem or RS232 is nor in well contact None
    code 501
    RS232 is in contact, waiting for SNDM (set
    SDLC protocol prompts a status
    131 number response mode) from the host, PU is None
    code 505
    not on
    SDLC protocol prompts a status
    132 PU is already on, while LU is off None
    code 510
    PU is not activated, which is always caused
    by abnormal communication between the
    SDLC protocol prompts a status card and router. Due to NRZ coding
    133 None
    code 532 configuration error, the fault remains at the
    interface in stead of the layer. , so change
    into another code.
    SDLC protocol prompts a status LU and other device are not start-up yet,
    134 None
    code CB? please contact the bank
    File operation error, failed to open Check configuration data of the system
    201 None
    the screen file screen file (not used temporarily)
    302 Password error Input correct password None

    Page 5 of 206

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