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    Return Merchandise Authorization Form: For Office Use Only

    Uploaded by

    Mastura S Ayed Mosleh
    This document is a return merchandise authorization (RMA) form for Zains International. It provides instructions for customers to fill out the form to return defective products. The form requests company and customer information, item and invoice details, reason for return, and shipping address. It lists return reason codes and provides contact information for questions.

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    © All Rights Reserved
    Download as XLSX, PDF, TXT or read online from Scribd

    Return Merchandise Authorization Form: For Office Use Only

    Uploaded by

    Mastura S Ayed Mosleh
    106 views1 page
    This document is a return merchandise authorization (RMA) form for Zains International. It provides instructions for customers to fill out the form to return defective products. The form requests company and customer information, item and invoice details, reason for return, and shipping address. It lists return reason codes and provides contact information for questions.

    Original Description:

    Return Goods Form sample

    Original Title

    RMA_Form

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    This document is a return merchandise authorization (RMA) form for Zains International. It provides instructions for customers to fill out the form to return defective products. The form requests company and customer information, item and invoice details, reason for return, and shipping address. It lists return reason codes and provides contact information for questions.

    Copyright:

    © All Rights Reserved
    Download as XLSX, PDF, TXT or read online from Scribd
    Download as xlsx, pdf, or txt
    106 views1 page

    Return Merchandise Authorization Form: For Office Use Only

    Uploaded by

    Mastura S Ayed Mosleh
    This document is a return merchandise authorization (RMA) form for Zains International. It provides instructions for customers to fill out the form to return defective products. The form requests company and customer information, item and invoice details, reason for return, and shipping address. It lists return reason codes and provides contact information for questions.

    Copyright:

    © All Rights Reserved
    Download as XLSX, PDF, TXT or read online from Scribd
    Download as xlsx, pdf, or txt
    of 1

    Return Merchandise Authorization Form

    Email form to: [email protected]


    Fax form to: +60392220858
    [ insert logo here ] Attention: Ms Saida/Ms Suzi
    Phone: +60379810858
    https://www.zaininternational.com

    RMA Steps: 1. Fill out this form completely 2. Prepare a copy of the sales invoice(s) for defective good(s) 3. Email or fax per above

    Company Name:
    For Office Use Only
    Account Number:
    RMA Number: Ship To Address:
    Date RMA Issued: City: State: Zip Code:
    Processed By: Requested By:
    Item Returned: Yes / No Email:
    Date Received: Phone: Fax:

    Serial Number Reason Credit, Replace or


    Quantity Item Number Description PO Number
    (if applicable) Code Repair?

    Return Reason Codes Comments / Special Instructions

    Record appropriate number in the


    "Reason Code" column above.

    1. Wrong quantity received


    2. Wrong merchandise received
    3. Damaged in shipping
    4. Duplicate order
    5. Product defective
    6. Customer not satisfied
    7. Incorrect item ordered
    8. Incorrect quantity ordered
    9. Other

    If items need to be returned, please ship to the address below after


    For Office Use Only
    receiving an RMA number :
    Credit Issued: Yes / No
    ZAINS INTERNATIONAL SDN BHD Credit Amount:
    NO.21, JALAN 2/148A TAMAN SUNGAI BESI INDUSTRY PARK Transaction Number:
    MS SUZI / MS SAIDA Date Issued:
    /0168057576/0166434614 Issued By:
    8.00 AM TO 8.00 PM Comments:

    ©2020 zains International Sdn Bhd| www.zaininternational.com

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